COMMUNICATION MARKETS MONITORING SYSTEM
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1 COMMUNICATION MARKETS MONITORING SYSTEM no. 3/217 Servizio Economico Statistico
2 Index 1. Electronic communications 1.1 Total fixed access lines 1.2 Alternative operators fixed access lines 3. Postal services and express couriers 3.1 Postal services and express couriers: revenues and volumes 3.2 Postal services and express couriers: competitive framework 1.3 Broadband and ultrabroadband fixed lines 1.4 Broadband fixed and ultrabroadband lines by speed 1. Broadband fixed lines by speed and operator 1.6 Mobile subscribers 1.7 Mobile subscribers by type of customer 1.8 Mobile subscribers by type of contract 1.9 Mobile data traffic 4. Communication services prices 4.1 Harmonised consumer price index and other utilities price indices 4.2 Mobile and fixed telephony price indices 4.3 Daily newspapers, magazines, TV and postal services price indices 4.4 International benchmark 1.1 Mobile number portability 2. Media 2.1 Media: TV 2.2 Media: Newspapers 2.3 Media: Internet 2.4 Media: Radio The following figures are based on AGCOM s elaborations on firms data and other sources (updated to June 216). Due to changes in firms accounting methods, some figures cannot be compared directly with those reported in previous issues. 2 Servizio Economico Statistico
3 1.1 Total fixed access lines TIM Wind Tre Fastweb Tiscali Linkem Other Lines [mln] 6 4. Market shares June 217 [%] June3 June4 June- June6 Sept.6 Dec.6 March7 June7 TIM's fixed access lines Other operators' fixed access lines Last four quarters Note: Totalaccess lines include Telecom Italia s fixed access lines, fully unbundled, SLU, VULA, DSL naked, WLR, fiber and FWA lines Difference vs. June 216 (percentage points) On a quarterly basis, total access lines have increased by 1 thousand units On a yearly basis, TIM s access lines have decreased by 28 thousand units, while other operators access lines have increased by about thousand units TIM s market share dropped to 4.% at the end of June 217 Fastweb s market share has reached 12.2%, with a growth of.8 pp (YoY); similarly, s market share has reached 11.8% with a similar growth of.8 pp Other operators have, as a whole, increased their market share by.4 pp (YoY); the increase has been more evident for Fixed Wireless Access (FWA) operators 3 Servizio Economico Statistico
4 Other Wind Tre Fastweb Tiscali Linkem Alternative operators fixed access lines Lines [mln] Distribution of alternative operators fixed access lines June 217 [%] June3 June4 June- June6 Sept.6 Dec.6 March7 June7 Last four quarters Fiber FWA ULL (including Virtual ULL) SLU -VULA - Bitstream NGA Wholsale Line Rental Naked DSL Total Difference vs. June 216 (percentage points) Own Network Access to TIM's network Access lines provided by alternative operators have increased by thousand units (YoY) A substantial part of this growth (71 thousand lines) is essentially due to the new NGA services offered by TIM (SLU and VULA) that compensate for the reduction in ULL and WLR lines (-4 thousand lines) FWA and fiber lines have increased each by 14 thousand units (YoY) 4 Wind is still the first alternative operator, but its share has shown a decrease of 2.3 pp (YoY) Fastweb holds 26.8% of alternative operators lines, with a growth of.6 pp (YoY) The cumulative growth of Linkem and other operators (1.4 pp YoY) is essentially due to the increase of the number of FWA lines; Linkem reached 4.9% Servizio Economico Statistico
5 Other TIM Wind Tre Fastweb Tiscali Linkem 1.3 Broadband and ultrabroadband fixed lines Lines [mln] Market shares June 217 [%] June3 June4 June- June6 Sept.6 Dec.6 March7 June7 Other technologies DSL Total Last four quarters Difference vs. June 216 (percentage points) Broadband lines have increased by about 88 thousand units YoY DSL lines (11.76 million lines) have decreased by about 79 thousand units (YoY), now accounting for the 72.7% of broadband lines Other technologies, in particular NGA lines, have increased by 1.67 thousand units YoY TIM s market share has reduced by.7 pp (YoY) s market share has reached 13.9%, with a growth of.7 pp (YoY) Servizio Economico Statistico
6 1.4 Broadband and ultrabroadband fixed lines by speed Broadband access lines trend by speed classes [mln] Access lines by speed classes [%] June3 June4 June- June6 Sept.6 Dec.6 March7 June7 total access lines < 1 Mbit/s 1 Mbit/s < 3 3 Mbit/s June3 June4 June- June6 Sept.6 Dec.6 March7 June7 Last four quarters Last four quarters Broadband lines faster than 1 Mbps have increased by 4.2 million units YoY and account for approximately 63% of total broadband lines Broadband lines faster than 3 Mbps have increased by 1.6 thousand units YoY and account for 21% of total broadband lines 6 Servizio Economico Statistico
7 Wind Tre Other Tiscali Linkem Fastweb Wind Tre TIM Fastweb Linkem Tiscali Other Fastweb Tiscali Linkem Wind Tre Other TIM TIM Broadband fixed lines by speed and operator < 1 Mbit/s 1 Mbit/s < 3 3Mbit/s Difference vs. June 216 (percentage points) In the segment below 1 Mbps, TIM, as a consequence of it s historical monopolistic position, still holds 64.8% of lines In the segment between 1 Mbps and 3 Mbps, TIM has shown the most conspicuous growth YoY (16. pp) TIM, Fastweb and own together approximately 9% of high-speed lines (faster than 3 Mbps) 7 Servizio Economico Statistico
8 Wind Tre TIM Poste Mobile Other MVNO Other MVNO Fastweb Lycamobile Coop Italia Wind Tre TIM Poste Mobile Other MVNO Erg Mobile Poste Mobile 1.6 Mobile subscribers 1 8 Lines [mln] Total sim cards June 217 [%] «Human» sim cards MVNO «human» June 217 [%] June 217 [%] , June3 June4 June- June6 Sept.6 Dec.6 March7 June7 M2M Human Total Last four quarters M2M SIM CARDS: Machine-to-Machine sim refers to the technologies that enable devices and sensors or things (within the IoT) to communicate with each other and with other Internet-enabled devices and systems. Even though M2M refers to non-human communication, devices still should have an interchangeable protocol which is used for receiving and sending data. Connectivity is achieved by either inserting or embedding a Machine-to-Machine SIM in the device that is later configured with the home server where all the usage data is collected and can be analyzed for company s beneficial purposes..1 In terms of total sim cards, Wind Tre s and TIM s market shares have decreased respectively by 1.1 and.2 pp (YoY), while s market share have increased by 1.1 pp On a yearly basis, mobile lines have increased by about 1.4 million units For «Human» sim cards, Wind Tre reached 3.8% of lines (-.3 pp YoY), TIM s market share have increased by.3 whereas s share decreased by. Over the last five years, «M2M» SIM cards have increased by 9.1 million pp (YoY) units, now accounting for 14.4 million lines Among MVNOs, Poste Mobile holds a share of 49.4%, followed by Fastweb (17.6%) ,7 3, Difference vs. June 216 (percentage points) Servizio Economico Statistico
9 TIM Wind Tre Poste Mobile Other MVNO Wind Tre TIM Poste Mobile Other MVNO 1.7 Mobile subscribers by type of consumer Total «human» lines by consumer type Residential - June 217 [%] Business June 217 [%] June3 June4 June- June6 June7 Business Residential Difference vs. June 216 (percentage points) Non residential SIM cards (9.7 million units at the end of June 217) have increased on a yearly basis by 12 thousand units, whereas residential sim cards (74.8 million units at the end of June 217) have decreased by 2.4 million units (YoY) In the residential segment, Wind Tre s market share has reduced by. pp (YoY) In the business segment is the first Italian operator with a market share of 37.7%, despite a decrease of.9 pp 9 Servizio Economico Statistico
10 TIM Wind Tre Poste Mobile Other MVNO Wind Tre TIM Poste Mobile Other MVNO 1.8 Mobile subscribers by type of contract % 1 Total lines by contract type Total in mln Prepaid June 217 [%] Postpaid - June 217 [%] June3 June4 June- June6 June7 Prepaid Postpaid Difference vs. June 216 (percentage points) At the end of June 217, prepaid SIM cards reached 72.2 million units (8.% of total lines), with a decrease of 1.8 million units YoY At the end of June 216, postpaid SIM cards reached 12.3 million units (14.% of total lines), with an decrease of.4 million units YoY In the prepaid segment, TIMS s (+.3 pp), Poste Mobile s (+.1 pp) and other MVNO (+.6 pp) market shares have increased, whereas Wind Tre s (-.3 pp) and s (-.7 pp) market shares have decreased (YoY) In the postpaid segment, with a share of 36.2%, has strengthened its leadership (+.7 pp YoY) 1 Servizio Economico Statistico
11 1.9 Mobile data traffic Data traffic since the beginning of the year SIMs with data traffic by contract type [%] Average mobile data consumption SIM cards with data traffic [mln] Data traffic [petabyte] June3 June4 June- June6 June June3 June4 June- June6 June7 Type 1 Type 2 Type 3 According to European Commission definitions (CoCom): Type 1: dedicated data subscriptions for add-on data package to a voice service requiring an additional subscription Type 2: dedicated data subscriptions for stand-alone services Type 3: actual usage of standard mobile subscriptions 2 1 Average user's monthly data usage [Gbyte] % % % % 2.37 June3 June4 June- June6 June7 Change [%] 4% 2% % SIM cards with data traffic have increased over the last year from 49.2 to 1.9 million units, with a growth rate of.6% Since June 213, the number of SIM cards with data traffic has increased from 34.7% to 62% of the overall SIM cards In June 217, data traffic showed a % increase as compared to June 216 At the end of June 216, the average mobile data consumption per smartphone increased by 41.2%, from 1.68 to 2.37 Giga byte per month 11 Servizio Economico Statistico
12 1.1 Mobile number portability Total lines [mln] Number portability (since the beginning of the year) (*) Mobility Index [%] 4 Distribution of donor and recipient lines June 217 [%] TIM Wind Tre Mvno June3 June4 June- June6 June7 Donor lines Recipient lines At the end of June 217 the total amount of mobile number portability operations exceeded 1 million On a yearly basis, the net «donating-recipient» balance has improved for TIM (+238 thousand lines) and MVNO, whereas it has worsened for Wind (-411 thousand lines) At the end of June 217, the «Mobility Index» (*) was 18.2%, slightly increasing as compared to the previous years (*) Ratio between (i) total donating lines plus total recipient lines since the beginning of the year, and (ii) the corresponding average costumer base 12 Servizio Economico Statistico
13 La 7 Other Rai Mediaset 21 Century Fox Sky Italia Discovery Media: TV Evening news programs audience on an average day - (212 June 217) [%] TG TG La7 - Studio Aperto - TG - TG3 - Regionale TG 3 - TG 2 - TG Sept.6 Dec.6 March 7 June Source: Agcom elaboration on data from Auditel Audience on an average day June 217 [%] Difference vs. June 216 (percentage points) Over the period, the evining news program audience of the two most important players,tg 1 and Tg, has increased for the former (from 22.6% to 2.1%), whereas it decreased for the latter (from 19.3% to 18.%) Compared to June 216, the cumulative audience of the two most important players (Rai and Mediaset) remained stable (66%) In the same period, 21 Century Fox / Sky Italia has experienced a decrease of.6 pp, whereas the audience of Discovery has increased by.7 pp The audience of smaller operators (14.6%) was almost unchanged as compared to the previous year 13 Servizio Economico Statistico
14 2.2 Media: Newspapers GEDI RCS Mediagroup Amodei (Corriere dello Sport, N.E.S.) Caltagirone Monrif Il Sole 24 ore Other Newspapers sales by editorial groups June 217 [%] Newspapers sales by type of distribution channels June 217 [%] Total newspapers' sales (June 217) 3,,242 Difference vs June 216: -9% , 3, 2, 2, 3, , ,49 27 Digital and multiple copies Copies sold via distribution channels provided for by law Total sales 2,36 2,34 2,171 2,143 2, , 1, 2,8 2,81 2,342 2,94 2,19 1,981 1,96 1,926 June - 13 June - 14 June - June - 16 Sept.6 Dec.6 March - 17 June - 17 Difference vs. June 216 (percentage points) Source: Agcom elaboration on data from ADS and IES Newspapers sales showed a 9% reduction YoY GEDI and Rcs Mediagroup currently share the leadership of the market with a similar share Printed newspaper sales show a structural reduction; -33% from June 213 In June 217, also digital copies sales show a reduction (-.%) compared to June Servizio Economico Statistico
15 2.3 Media: Internet Audience on an average day and average time spent on website by visitors - June 2, June 216 and June [%] Audience of the major social network June :: 24:: 12:: Average time spent on website by visitors (hh:mm:ss) Facebook mln of users :: Google Facebook Microsoft Amazon ItaliaOnline June- June6 June7 Unique audience June- June6 June7 * Google Facebook Microsoft Amazon ItaliaOnline Mondadori Wikimedia Foundation ebay GEDI Gruppo Editoriale Yahoo 1 Source: Agcom elaboration on data from Audiweb Instagram 9.7 Google Linkedin Twitter Pinterest Tumblr Snapchat 1.9 Feb.4 Feb.- Feb.6 June - 16 Sept.6 Dec.6 March - 17 June Google parent entity remains the leader with about 96.% of the active reach The main portals to web navigation show the higher active reach In June 216, Facebook doubled the average time spent on its web page compared to 2 (from about 13h:24mm to 26h:48mm) Among social network, the daily audience of Facebook is almost double that of Instagram, the second most relevant social network Servizio Economico Statistico
16 Listeners per radio station (*) 2.4 Media: Radio TV vs. Radio: audience on an average day at one-hour time intervals- (June 217) [%] Listeners on an average day (December 216) 28% 26% 21% 43% Radio TV ,97 4,7 4,397 RTL 12. RDS Radio Italia 4,762 Radio Deejay Gruppo Finivest 4,73 Radio Gruppo Rai 4127 Radio 1 19% 14% 1% % : 6: 7: 8: 9: 1: 11: 12: 13: 14: : 16: 17: 18: 19: 2: 21: 22: 23: : 1: 2: 3: 4: 6: 7: 8: 9: 1: 11: 12: 13: 14: : 16: 17: 18: 19: 2: 21: 22: 23: : 1: 2: 3: 4: : ,96 1, ; Radio 24 Radio Kiss Kiss RMC Radio Montecarlo ; M2o Radio Capital 2,369 1,72 Virgin Radio R Radio 2 Radio 3 Isoradio Radio operators with 1 radio station Radio operators with more than one radio station Source: AGCOM elaboration on data from Radiomonitor According to the line graph the radio audiences gradually increased to reach a peak of 28% of the audience at the time interval 8:-9: am People listened to the radio mostly before heading to work or on the way to their workplace Regarding TV audiences, the time period where people were watching it the most is obviously between 6. pm to 1. pm with the highest point reaching 43% at 1. pm At end of 216, RTL 12. keeps the leading position, followed by Radio and RDS 16 Servizio Economico Statistico
17 Postal services and express couriers: revenues and volumes Revenues since the beginning of the year [million of ] Volumes since the beginning of the year [mln] 3,31 3,42 1, June-216 June-216 June June ,963 1, , 1,462 % Postal services Courier services Total Note: The figures relate to the following companies: 1) Bartolini, 2) Citypost, 3) DHL Express, 4) Federal Express Europe, ) Fulmine Group, 6) Nexive, 7) Poste Italiane, 8) SDA, 9) TNT Global Express, 1) UPS, 11) GLS Italy % Universal service Other postal services Courier services -2.9% +9.3% +3.8% 3.4% +2.3%.% % Changes in revenues [%] - (June 217 vs. June 216) % Changes in revenues [%] - (June 217 vs. June 216) At the end of the first half of 217, overall revenues are about 3,42 million of, with an increase of 3.8% YoY YoY, postal services market has shown a decline in revenues (2.9%), whereas the courier services market has shown a growth in revenues (9.3%) The revenues of courier services market (1,963 mln ) are higher than those of the postal services market (1,462 mln ) 17 In June 217, volumes of universal services amount to 729 million units, showing a contraction of 13.4% YoY Other postal services have shown a 2.3% increase in volumes YoY As for the courier services segment (19 million units from the beginning of the year), volumes have increased by about 1.% YoY Servizio Economico Statistico
18 TNT GLS DHL UPS BRT Other GLS Italy Poste Italiane S.p.A SDA (Poste Italiane Group) Nexive Fulmine Citypost DHL UPS BRT TNT FedEx Poste Italiane SDA (Poste Italiane Group) % Postal services and express couriers: competitive framework Total postal services (including express couriers)] Services not belonging to universal postal services category % % Express couriers Difference vs. June 216 (percentage points) Poste Italiane is still the first postal operator, but its share has shown a decrease of 3.2 pp (YoY) The market share of express and courier service providers in the first half of 217, In the segment of services not belonging to show a stronger competition among operators universal postal services, Poste Italiane, as a consequence of it s historical monopolistic The differences between market shares are position, still holds 7.4% less marked than other segments 18 Servizio Economico Statistico
19 4.1 Harmonised consumer price index and other utilities price indices Average price index (21=1) Utilities price index (21=1) General price index Regulated services - local Regulated services - national Agcom Summary Price Index - ISA* Water (1) Waste (2) Power (3) Gas (4) Train () Urban transport (6) Communications (7) June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June 7 June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Istat Services Codes: (1) 4 41 () 7 31 (2) 4 42 (6) (3) 4 1 (7) 8 (4) 4 2 * The ISA («Indice Sintetico Agcom») price index includes postal services, services and devices for fixed and mobile telephony, public TV license fee, pay TV, newspapers and magazines (1 items). In compliance with the procedure adopted by ISTAT for the indices of consumer prices, the aggregate communications index is calculated by the "method of chaining", by which the system of weights assigned to the items is updated yearly. 19 Servizio Economico Statistico
20 4.2 Mobile and fixed telephony price indices Fixed telephony price indices (21=1) Mobile telephony price indices (21=1) June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Devices (1) Access / basic services (2) Broadband /Internet (3) Devices (4) Services () Istat services codes: (1) (2) (3) Istat services codes: (4) () Servizio Economico Statistico
21 4.3 Daily newspapers, magazines, TV and postal services price indices Newspapers, magazines, Tv price indices (21=1) Postal services price index (21=1) June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June 8 June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Newspapers (6) Magazines (7) Rai subscription (8) Pay TV (8) Postal services (9) Istat services codes : (6) (7) (8) Istat services codes (9) Servizio Economico Statistico
22 4.4 International benchmark Change in prices - June 217 vs. June 21 [%] 16.6 Change in prices - June 217 vs. June 216 [%] EU 28 Germany Spain France Italy UK EU 28 Germany Spain France Italy UK Source: Agcom elaboration on data from Eurostat Communications Postal services TLC - services and equipments Newspapers and periodicals Since June 21, in Italy the communications price index has decreased at a faster pace than the EU average: -4.3 and 6.7 pp, respectively Since June 21, the Italian inflation rate of postal services (+6.6 pp) has increased slightly more than the EU average increase (+63.4 pp); Germany showed a lower increase (+2.1 pp) Since June 21, in Italy the newspapers and periodicals price index has increased (+.6 pp) less than the EU average (+7.9 pp) 22 Servizio Economico Statistico
23 Servizio Economico Statistico Roma Via Isonzo 21/b Napoli Centro Direzionale Isola B
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