Autorità per le garanzie nelle comunicazioni

Transcription

1 Autorità per le garanzie nelle comunicazioni Quarterly munication Markets Observatory (*) - Updated to 30 September (*) Data provided by operators and elaborated by Agcom

2 Index Focus - LLU fees in Europe 1. Fixed access lines (total) 2. Fixed access lines (new entrants) 3. Retail broadband access lines 4. Mobile subscribers customer base 5. Mobile subscribers by customer/contract type 6. Mobile broadband 7. Mobile virtual operators (MVNO) 8. Mobile telephony: number portability - 2 -

3 Austria Belgium Bulgaria Cyprus Czech Republic Denmark Germany Estonia Greece Spain Finland France Hungary Ireland Italy Lithuania Latvia Luxembourg Malta Netherlands Poland Portugal Romania Slovenia Sweden Slovakia United Kingdom Focus - LLU fees in Europe Figure ,0 5,87 Figure 2 8,03 7,63 8,51 9,78 10,08 9,19 5,77 7,78 8,32 EU27 - LLU monthly fee ( ) 10,69 8,80 6,44 12,41 9,28 5,21 8,26 10,75 9,37 6,69 4,99 Avg LLU fee (simple/weighted) vs EU 8,99 6,02 7,89 10,47 4,20 9,21 Figure 1 LLU fees of EU27 countries are shown in figure (Western Europe countries are shown in darker blue). Figure 2 For different "geographic areas" (EU27, Western Europe, "big 5" and countries that adopt the BU-LRIC model*) the following indicators have been calculated: Simple average value (arithmetic) (less significant) Avg value weighted by population Avg value weighted by LLU lines (more significant) 9,5 9,0 8,5 8,0 7,5 7,0 8,17 9,10 9,14 9,31 8,47 9,06 9,23 9,33 9,04 9,04 9,30 9,75 Avg simple Avg weighted (population) Avg weighted (ULL lines) n LLU price is: below the average value however calculated of BULRIC countries in line with big 5 avg (weighted by LLU lines) slightly higher (0.24 / month) than the average of the EU27 and Western Europe countries (weighted by LLU lines) * Adopted by Belgium, Cyprus, Czech Republic, Denmark, Germany, Ireland, Italy, Romania and Sweden UE27 Western Europe Big 5 (DE-ES-FR-IT-UK) Countries "BU-LRIC oriented" Sources: Agcom evaluation on Digital Agenda Scoreboard (October 2011) for Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Lithuania, Latvia, Malta, Poland, Romania, Slovenia and Slovakia, and Cullen (October 2012 ) - 3 -

4 1. Fixed access lines (total) (1) 3Q ,00 22,00 20,00 18,00 22,47 22,09 21,50 6,86 7,05 7,24 7,29 7,24 7,34 7,39 7,39 7,34 ; 9,6 ; 8,0 BT ; 0,4 Tiscali; 1,7 ; 0,8 16,00 14,00 12,00 10,00 8,00 15,61 15,38 15,17 14,99 14,86 14,68 14,48 14,30 14,16 ; 13,7 ; 65,8 fixed access lines OLO access lines Compared with September 2011, direct fixed access lines decreased by about 590 thousands. The reduction from the beginning of the year (-514 thousands) is higher than the 2011 corresponding value (-340 thousands). In the last twelve months, s market share further decreased by 1.4% to less than 66%. The market position of Group is stable: Teletu has experienced a decline balanced by the growth of fixed network activities. has consolidated its market share on a yearly basis (+0.7% compared with 3Q2011), with a slight decline compared with June (-0.1%). is the only operator that has experienced an increase in its market share both on a yearly (+0.8%) and a quarterly basis (+0.2%). ; 7,2 ; 13,0 ; 9,7 3Q2011 BT ; 0,4 Tiscali; 1,8 ; 0,8 ; 67,2 (1) Including physical access, full unbundling (voice and data), Dsl Naked, WLR and fiber lines. Source: Agcom evaluation on data provided by operators - 4 -

5 2. Fixed access lines (new entrants) 3Q2012 8,00 7,00 6,00 7,24 6,86 0,92 0,95 1,01 1,02 0,98 0,96 7,34 0,93 0,87 0,83 28,1% Tiscali 5,1% 2,2% 40,2% 5,00 4,00 3,00 4,63 4,78 4,89 4,94 4,92 5,02 5,09 5,15 5,18 2,00 1,00 0,00 1,04 1,04 1,05 1,05 1,06 1,09 1,08 1,08 1,06 0,28 0,28 0,28 0,29 0,27 0,28 0,28 0,28 0,28 23,3% BT 1,0% Fiber Naked dsl Unbundling (voice, voice+data) (1) Wholesale Line Rental Though growing by about 100,000 accesses on a yearly basis at the end of September, the overall accesses show a slight decrease (about -50 thousand lines) compared with June. The growth of full LLU lines (1) (+27 thousands) comes along with a reduction of WLR lines (almost -50 thousands) and bitstream lines (-25 thousands). gathers 40.2% of wholesale lines sold by : +0.8% as compared with 3Q2011, but there is a slight decrease compared with last June (-0.2%). has experienced an increase in its market share both on an yearly and a quarterly basis (+1.5% and +0.5%, respectively). s market share decreased in both cases (-1.4% vs. 3Q11 and - 0.3% vs. 2Q12, respectively). 29,5% Tiscali 5,4% 21,8% 3Q2011 2,4% BT 1,2% 39,6% (1) Including virtual LLU. Source: Agcom evaluation on data provided by operators - 5 -

6 3. Retail broadband access lines 3Q ,00 13,00 12,00 13,44 12,85 13,33 0,30 0,30 0,31 0,29 0,30 0,30 0,30 0,30 0,29 Tiscali 3,6% 12,3% 2,6% 11,00 10,00 12,56 12,77 12,96 13,01 13,04 13,13 13,16 13,15 13,14 12,7% 9,00 8,00 DSL Other technologies 16,5% 52,3% YoY, broadband lines growth was about +150 thousands. Compared with the beginning of the year, the customer base is stable (1). 3Q2011 s market share (52.3%) falls (-1.3% compared with the last year) to the benefit of s and s (+0.7% and +1.0%, respectively). Compared with September 2011, has experienced a slight subscribers and market share reduction (-10 thousands and -0,2%, respectively). 11,7% Tiscali 3,8% 12,5% 2,6% Avg. download speed increased: in the last year, lines with nominal speed equal to or greater than 2 Mbit/s increased from 86% to 88%. 15,8% 53,6% (1) Wi-Max lines are not included, representing a market segment with Linkem, Aria, Mandarin, and WaveMax as main player, which will be involved in a specific monitoring process starting with update. Source: Agcom evaluation on data provided by operators - 6 -

7 4. Mobile subscribers customer base (excl. Mvno, see page 9) 92,0 90,0 88,0 86,0 84,0 89,88 90,60 90,89 91,13 91,60 92,39 92,60 92,35 92,56 23,2% 3Q ,2% 34,7% 82,0 80,0 32,0% The customer base has increased of 1.0 million as compared with the previous year and of 170 thousands from the beginning of the year. 3Q2011 In 9M2012, the number of residential lines decreased (-392 thousands), balanced by a growth of business lines (about +561 thousands). The number of prepaid lines decreased of 1,22 million, while the number of postpaid lines increased of about 1,39 million, showing that the expansion of postpaid customer base continues (see the following slide). 22,7% 3 9,9% 34,6% s, H3G s and s market shares grow up (+0.1%, +0.2% and +0,5%, respectively) at s expense (-0,8%). YoY, voice traffic increased by 4.3% (102 billion minutes as a whole). 32,8% Source: Agcom evaluation on data provided by operators - 7 -

8 5. Mobile subscribers by customer/contract type 80,0 60,0 40,0 20,0 0,0 10,7 3Q10 Customer type Business lines 79,2 80,1 80,3 11,5 3Q11 12,3 3Q12 Residential lines 80,0 60,0 40,0 20,0 0,0 Contract type Contract type 81.3% of total lines are prepaid, a significant decrease from September 2011 (83,2%). In two years, mainly due to the widespread use of smartphones and tablets, postpaid lines grew by 3.4 millions while the prepaid have decreased of more than 700 thousand lines. In the prepaid segment and are both below 33%, while stands at 26.5%. In the postpaid segment, exceeds 44%, but has decreased of 2.2% as compared with September 2011 and of 4.3% as compared with ,9 3Q10 75,9 76,2 75,2 Postpaid lines 15,4 3Q11 17,3 3Q12 Prepaid lines Customer type Business customers (12.3 mlns in September) have increased on an yearly basis of almost 800 thousands, a value higher than the one for the residential customers segment (+172 thousand lines). The business segment s share has increased by 0.7% (from 12.5% to 13.2% of the total customer base). leads the residential market (32.5%; 33,3% in 2011), followed by and. holds a strong position in the business segment (59.0%; 58.1% in 2011). "3" TI "3" 10,7% 31,0% 6,9% (10,3) (31,2) 5,9% (7,2) 25,8% (5,7) (25,1) 26,5% (25,7) Market share by customers 3Q2012 (%) Residential "3" 8,6% (9,1) Vod 32,5% (33,3) Prepaid TI 32,5% (32,2) Vod 32,4% (33,0) Vod 28,2% (29,0) 8,7% (7,7) Vod 30,2% Business Market share by contracts 3Q2012 (%) (31,9) Postpaid "3" 17,1% (14,1) (the corresponding values for September 2011 are shown in brackets) TI 59,0% (58,1) TI 44,1% (46,3) Source: Agcom evaluation on data provided by operators - 8 -

9 6. Mobile broadband Sim data traffic (*1000) Connect card (internet key) (*1000) Q11 +15,1% Q Q11 +11,0% Q12 Data traffic from the b.y. (terabyte) In 9M2012, SIMs with broadband data traffic exceeded 22.2 millions (+15.1% compared with 9M2011) (1). The dedicated "connect card" (the keys) reached about 6.7 millions (+11.0% compared with the 3rd quarter of 2011), showing an increase of 200 thousand units compared with June. YoY, data traffic has grown by 31.7% ,7% Q11 3Q12 (1) As a result of a change in the methodologies used in data management by an operator, the values are not consistent with the corresponding data in previous updates of the Observatory

10 Lines [* 000] 7. Mobile virtual operators (MVNO) 3Q2012 4,00 3,50 3,00 2,50 2,00 2,91 3,05 3,25 3,44 3,60 3,63 3,93 4,29 4,38 Erg Mobile 6,4% Daily 5,0% Coop 7,2% 9,4% 1,50 1,00 14,4% Poste Mobile 57,6% The growth of MVNO subscribers continues (+750 thousands from the beginning of the year), leading to a number of SIMs that exceeds 4,4 millions (about 4.5% of the total customer base). Poste Mobile s market share is about 58% due to the integration of mobile and postal services. It is worth noting that Noverca has multiplied by five its customer base as compared with the beginning of the year, reaching a number of 120 thousand lines. Compared with 9M2011, voice traffic and SMSs sent has increased by about 44% and 90%, respectively. Erg Mobile Daily 6,4% 6,4% Coop 7,3% 3Q2011 6,9% 15,6% Poste Mobile 57,4%

11 8. Mobile telephony: number portability 50,0 45,0 40,0 35,0 30,0 25,0 43,1 46,2 20,0 15,0 27,2 28,8 30,9 32,8 34,7 37,1 39,6 10,0 5,0 0,0 3Q12 - Lines as donor (in the quarter) 24,7% 31,3% Mvno 6,1% H3G 8,1% 29,9% 3Q12 - Lines as recipient (in the quarter) In 3Q2012, the number of ported mobile lines exceeded, cumulatively, 46 millions. Mobile virtual operators were able to gain more than 1.3m net adds in the number of lines. 29,6% Mvno 7,4% H3G 15,4% On a quarterly basis, from 2Q12 to 3Q12, the net balance donating-recipient" improved both for (from -96 thousands to +152 thousands), (from -245 thousands to -64 thousands) and H3G (from +18 thousands to +225 thousands). At the same time, Mvno s balance and, more significantly, s balance worsened (from +179 to +40 thousand lines and from +143 to -353 thousand lines, respectively). 29,2% 18,5%