COMMUNICATION MARKETS MONITORING SYSTEM

Transcription

1 COMMUNICATION MARKETS MONITORING SYSTEM no. 3/218

2 Index 1. Electronic communications 1.1 Total fixed access lines 1.2 Access lines by infrastructure 1.3 Broadband and ultrabroadband fixed lines 1.4 Broadband fixed lines by speed 1.5 Broadband fixed lines by type of customer, speed and operator 1.6 Mobile subscribers 3. Postal services and express couriers 3.1 Postal services and express couriers: revenues 3.2 Postal services and express couriers: revenues historical trends 3.3 Postal services and express couriers: volumes 3.4 Postal services and express couriers: volumes historical trends 3.5 Postal services and express couriers: competitive landscape 3.6 Postal services and express couriers: unit revenues historical trends 1.7 Mobile subscribers by type of customer 1.8 Mobile subscribers by type of contract 1.9 Mobile data traffic 1.1 Mobile number portability 2. Media 4. Communication services prices 4.1 Harmonised consumer price index and other utilities price indices 4.2 Mobile and fixed telephony price indices 4.3 Daily newspapers, magazines, TV and postal services price indices 4.4 International benchmark 3.1 Media: TV 3.2 Media: Newspapers 3.3 Media: Internet The following figures are based on AGCOM s elaborations on firms data and other sources (updated to June 218). Due to changes in firms accounting methods, some figures cannot be compared directly with those reported in previous issues. 2

3 1.1 Total fixed access lines TIM Vodafone Wind Tre Fastweb Linkem Tiscali Others Lines [mln] Market shares June 218 [%] June4 June- June6 June7 Sept.7 Dec.7 March8 June8 TIM's fixed access lines Other operators' fixed access lines Total Last four quarters Difference vs. June 217 (percentage points) A decrease in the total number of lines is recorded in the last quarter (the sixth consecutive) On a year over year basis, while TIM s access lines have decreased by 54 thousand units, other operators access lines have increased by about 56 thousand units TIM s market share dropped to 52.% at the end of June 218 (-2.7 pp) Vodafone s market share has reached 13.3% with a growth of 1.4 pp, Wind Tre s market share has reached 13.1%, with a decrease of.1 pp, and Fastweb s market share amounts to 12.5% with a growth of.5 pp Other operators have, as a whole, increased their market share by.4 pp (YoY); the increase has been more evident for Fixed Wireless Access (FWA) operators 3

4 1.2 Access lines by infrastructure Lines [mln] Distribution of fixed access lines by infrastructure and its trend compared to June 217 [%] Total lines: - June 218: 2.48 million access - Rate of change June June 217 +,1% Rate of change June June Total June4 June- June6 June7 Sept.7 Dec.7 March8 June8 Copper FWA (Fixed Wireless Access) FTTC (Fiber to the Cabinet) FTTH (Fiber to the Home) 6.9% +2.9% +77.9% +47.9% Last four quarters Access lines through TIM's copper network have decreased by 16.9% (YoY), and by 33% as compared to June 214 The increase in the number of total accesses (+.4% YoY) reflects primarily the increase in FTTC access services (+77.9% YoY), thanks in particular to the growth of the wholesale services offered by TIM, and in FTTH access services (+48%), driven by the growth of services offered by Open Fiber Over the entire period observed, the weight of FTTC + FTTH accesses has increased from less than 3% to around 3% of total access lines FWA lines have increased by 2.9% (YoY), reaching an amount of 1.1 million units 4

5 1.3 Broadband and ultrabroadband fixed lines TIM Vodafone Fastweb Wind Tre Linkem Tiscali Others Lines [mln] Market shares June 218 [%] June4 June- June6 June7 Sept.7 Dec.7 March8 June8 Other technologies DSL Total Last four quarters Difference vs. June 217 (percentage points) Broadband lines have increased by about 81 thousand units YoY DSL lines (9.72 million lines) have decreased by about 1.92 million units (YoY), now accounting for the 42% of broadband lines Other technologies, in particular NGA lines, grew from 4.9 to 7. million units (YoY) TIM s market share has reduced by.6 pp (YoY) Fastweb s and Wind Tre s market shares have decreased by.2 and.6 pp (YoY), respectively, while Vodafone s market share has increased by 1.2 The cumulative growth of Linkem and other operators (+.3 pp) market share is essentially due to the increase in the number of FWA lines 5

6 1.4 Broadband fixed lines by speed Broadband access lines trend by speed classes [mln] Access lines by speed classes [%] June4 June- June6 June7 Sept.7 Dec.7 March8 June8 total access lines < 1 Mbits 1 Mbits < 3 3 Mbits < 1 1 Mbits June4 June- June6 June7 Sept.7 Dec.7 March8 June8 Last four quarters Last four quarters In June 218, lines faster than 3 Mbps have increased by 3 million units (YoY) and now account for 38% of total broadband lines This trend is attributable, in equal measure, to the growth of lines faster than 3 Mbps but below 1 Mbps (+2 million of lines) and of lines with speeds faster than 1 Mbit ( million of lines), now accounting for 23.6% and 14.3% of total broadband lines, respectively Broadband lines faster than 1 Mbps but below 3 Mbps have decreased by 1 million units YoY and now account for approximately 38% of total broadband lines 6

7 1.5 Broadband fixed lines by type of customer, speed and operator Residential [June 218] Business [June 218] By operator By speed 48.7 By operator By speed TIM TIM Vodafone Wind Tre Fastweb Linkem 3.8 Tiscali 3.3 Others Fastweb Vodafone 1.8 Wind Tre Tiscali 1.6 Linkem Others Broadband fixed lines may be broken down as follows: 83.2% are residential subscribers and 16.8% are business subscribers In the residential segment, TIM s market share has reached 43.9%, followed by Vodafone and Wind Tre with a share of over % Almost 4% of accesses has a speed equal to or higher than 3Mbps The business segment is characterized by a greater concentration in the market shares of the first three operators as compared to the residential segment (78.5% in the business segment compared to 74.7% in the residential segment) while in terms of speed, it is higher the weight of lines up to 3Mbits (7.9% vs. 6.2%) 7

8 1.6 Mobile subscribers TIM Wind Tre Vodafone Poste Mobile Other MVNO Wind Tre TIM Vodafone Poste Mobile Other MVNO Lines [mln] (*) Total SIM cards - June 218 [%] «Human» SIM cards June 218 [%] MVNO «human» - June 218 [%] Poste Mobile 2. Fastweb 12.8 Lycamobile 9. Coop Italia Tiscali Other MVNO June4 June- June6 June7 Sept.7 Dec.7 March8 June8 M2M Human Total Last four quarters M2M SIM CARDS: Machine-to-Machine SIMs are based on the technologies that enable devices and sensors or things (within the IoT) to communicate with each other and with other Internet-enabled devices and systems. Difference vs. June 217 (percentage points) Mobile lines have increased by about 2.4 million units YoY Over the last five years, «M2M» SIM cards have increased by 11.6 million units, now accounting for 18.5 million lines SIMs that did not produce voice and/or data traffic in the previous 9 days data before the data collection period (end of June 218) can be estimated in about % of the total customer base 8 Wind Tre s market share has reduced by 1.8 pp (YoY), while TIM s market share has increased by.9 pp, and Vodafone s one has reduced by.1 pp MVNOs market share (Other MVNO + Poste Mobile) shows an overall increase of 1.4 pp Among MVNOs, Poste Mobile holds a share of 46.9%, while Fastweb confirms the second position (2%) with a growth of 2.7 pp (*) At the end of June 218, the total number of lines does not consider those activated by the new operator Iliad; in consideration of the temporal proximity between the data collection time and the start date of the operator, it was considered appropriate to provide details on the volumes of said operator starting from issue n. 4/218 of the monitoring communication system, with data referring to September 218. The data collected on TIM and Vodafone include the lines of the 1% subsidiaries, respectively Kena mobile and VEI (which offers mobile telephony services called.ho); the market shares distribution would not change if the SIMs of the two MVNO operators are deleted from the customer base of the parent companies

9 1.7 Mobile subscribers by type of consumer Wind Tre TIM Vodafone Poste Mobile Other MVNO TIM Vodafone Wind Tre Poste Mobile Other MVNO in % Total lines by consumer type Total lines in mln Residential June 218 [%] Business June 218 [%] June4 June- June6 June7 June8 Business Residential Difference vs. June 217 (percentage points) Non residential SIM cards (9.6 million units at the end of June 218) have decreased on a yearly basis by 1.6 million units Residential SIM cards (73.3 million units at the end of June 218) have decreased by 1.6 million units (YoY) In the residential segment, Wind Tre s market share has reduced by 1.4 pp, while TIM s market share has increased by.1 pp, reaching 27.6% In the business segment TIM has become leader of the market with a share of 37.2% ( +.8 pp) 9

10 1.8 Mobile subscribers by type of contract Wind Tre TIM Vodafone Poste Mobile Other MVNO Vodafone Wind Tre TIM Poste Mobile Other MVNO Total lines by contract type Prepaid June 218 [%] Postpaid June 218 [%] in % Total lines in mln June4 June- June6 June7 June8 Postpaid Prepaid Difference vs. June 217 (percentage points).2. At the end of June 218, prepaid SIM cards reached 71.1 million units (85.7% of total lines), with a decrease of 1.3 million units YoY At the end of June 218, postpaid SIM cards reached 11.8 million units (14.3% of total lines), with a decrease of.4 million units YoY In the prepaid segment, Wind Tre, despite a reduction (.6 pp), retained the leadership position with a market share of 34.7% Similarly, in the postpaid segment, with a share of 34.1%, despite a reduction (-2.1 pp), Vodafone leads the segment, followed by Wind Tre with a share of 33.4% (.1 pp) and TIM with a share of 31.% (.2 pp) 1

11 1.9 Mobile data traffic Data traffic since the beginning of the year SIMs with data traffic by contract type [%] Average mobile data consumption 6 5 SIM cards with data traffic [mln] Data traffic [petabyte] 1, ,127 1, % Type 1 Type 2 Type Average user's monthly data usage [Gbyte] 4 3 Change [%] 1% 8% % 33.8% % % % 4% 2% June4 June- June6 June7 June8 June4 June- June6 June7 June8 According to European Commission definitions (CoCom): June4 June- June6 June7 June8 % Type 1: dedicated data subscriptions for add-on data package to a voice service requiring an additional subscription Type 2: dedicated data subscriptions for stand-alone services Type 3: actual usage of standard mobile subscriptions Since June 218, the number of SIM cards with data traffic has increased from the 43.8% to the 65.5% of the overall SIM cards In the second quarter of 218, the number of SIM cards with data traffic has increased by 3.5% reaching 53.8 million units Overall data traffic increased by about 6% compared to June 217 At the end of 216, the average mobile data consumption per smartphone increased by over than 55%, from 2.34 to 3.63 Giga byte per month 11

12 1.1 Mobile number portability Number portability (since the beginning of the year) Distribution of donor and recipient lines June 218 [%] Total lines [mln] 12 Mobility Index (*) [%] June4 June- June6 June7 June8 Wind Tre TIM Vodafone MVNO Donor lines Recipient lines At the end of June 218, the total amount of mobile number portability operations exceeded 125 million On a yearly basis, the net «donating-recipient» balance has improved for TIM (45 thousand lines) and for MVNO operators (+725 thousand lines), whereas it has worsened for Wind Tre (-993 thousand lines) and Vodafone (-243 thousand lines) At the end of June 218, the «Mobility Index» (*) was 18% in line with last year and higher as compared to the previous values ( ) (*) Ratio between (i) total donating lines plus total recipient lines since the beginning of the year, and (ii) the corresponding average costumer base 12

13 Others Mediaset Rai Comcast * Discovery Cairo Communication (La7) 2.1 Media: TV Evening news programs audience on an average day - (June 218 June 214) [%] Audience on an average day June 218 [%] TG La7 - TG 4 - Studio Aperto TG TG3 - Regionale TG TG TG 1 - June4 June- June6 June7 Sept.7 Dec.7 March8 June Source: Agcom elaboration on Auditel s data +3.7 Difference vs. June 217 (percentage points) Over the whole period considered, from June 214 to June 218, the evening news program audience of the two most important players, Tg 1 and Tg5, has decreased from 24.4% to 21.4%, and from 17.9% to.4%, respectively Mediaset, with over 3 million viewers on the average day, holds the leadership in terms of share (33.7%), with an increase of 3.7 pp YoY In the same period, the audience of Rai (-2.5 pp), Comcast (.2 pp) and Discovery ( pp) have decreased, while the audience of La7 has increased (.1 pp) Smaller operators maintain an audience of 14.5%, stable compared to last year (*) In September 218, Comcast Corporation acquired the control of Sky plc. The data refer to the corporate configuration before the merger. 13

14 2.2 Media: Newspapers GEDI Cairo/RCS Mediagroup Amodei (Corriere dello Sport, N.E.S.) Monrif Caltagirone Il Sole 24 ore Others Newspapers sales by editorial groups June 218 [%] 2.3 Total newspapers sales June 218 2,86,485 Difference vs June 217: -7.5% Source: Agcom elaboration on data from ADS and IES Newspapers sales by 7 major editorial brand and type of distribution channels June 218 [%] 3,5 3, 2,5 2, 1,5 1, 5 2, ,581 2, ,342 2, ,94 Digital and multiple copies Copies sold via distribution channels provided for by law Total sales 2,85 2, ,955 1,956 1, ,914 1,88 1,789 1,789 1,758 June4 June- June6 June7 Sept.7 Dec.7 March8 June8 Difference vs. June 217 (percentage points) Newspapers sales showed an overall 7.5% reduction YoY (-227 thousand units) Both the share of GEDI, leader in the sale of newspapers, and that of RCS in second place show positive changes (+.6 pp and +.4 pp) Printed newspaper sales show a structural reduction of 8% from June 217 In June 218, the number of digital copies sold remained stable compared to June 217, whereas, compared to June 214, decreased by 1% 14

15 2.3 Media: Internet Minutes in billions % reach Audience of the major social network in % June 218 Overall, social networks have a greater ability to attract users in Spain, Italy and England Audience on an average day [%] and the average monthly time [mln. minutes] spent on website by visitors - December 217, March 218 and June Total minutes of surfing Dec.7 March8 June8 Google Facebook Microsoft Amazon Oath Facebook Instagram Twitter Linkedin Pinterest Google+ Tumblr Among social networks, in all main EU countries, Facebook is the leader in terms of audience Instagram (Facebook group) achieved good performances in Italy, England and Spain, exceeding 5% of Internet users Twitter is particularly used in Spain and the United Kingdom Italy Germany UK Country Tone France Spain Source: Agcom elaboration on Comscore s data In the main EU countries, in June 218, the average daily navigation time per person exceeds two hours (+4% compared to December 217) Google and Facebook parent entities (brands aggregation) hold the leadership in terms of unique reach, confirming a trend of several year steady growth In June 218, Google and Facebook have experienced an increase in the monthly average time spent on its web page compared to December 217

16 3.1 Postal services and express couriers: revenues Revenues since the beginning of the year [million of ] 3,365 3,468 June June 218 Revenues by source type - June 218 [%] Other 2.% Domestic single items 16.4% 16 % 2,7 2,23 1,341 1,311 Postal services Courier services Total Note: The figures relate to the following companies: Bartolini, Citypost, DHL Express, Federal Express Europe, Fulmine Group, GLS Italy, Nexive, Poste Italiane, SDA, TNT Global Express, UPS. Postal services Crossborder services 8.4% -2.3% +6.6% +3.1% Domestic multiple items 55.2% % Changes in revenues [%] - (June 218 vs. June 217) At the end of June 218, overall revenues are about 3,468 million of, with an increase of 3.1% YoY International outgoing 34.4% YoY, postal services market has shown a decline in revenues (-2.3%); over 55% of revenues are represented by Domestic multiple items (-4.3% YoY), while revenues from "Other services increased YoY (+6.7%), mainly due to "exclusive services" and parcels delivery Courier services YoY, courier services market has shown a growth in revenues (6.6%); over 55% is represented by revenues from services with national sender and receiver (+5.4%). Overall international deliveries increased by 8.2%, due to the increase in revenues from both ingoing" (1%) and "outgoing (+7.3%) deliveries International ingoing 1.3% National 55.3% 16

17 3.2 Postal services and express couriers: revenues historical trend Revenues: annual cumulative figures [million of ] Quarterly revenues trends [million of ] 5, 1,2 4, 4,21 1,1 4, , , , 1,82 2, 2,89 1,995 1,778 1, , /2 2/ / /218 June - June 6 June 7 June - 18 US Postal services* Other Postal services Courier services US Postal services Other Postal services Courier services * US = Universal Services Postal services: over the last four years, revenues from Universal postal services (US) have decreased by 2% (from 2,89 to 1,673 million ), while revenues related to other postal services have grown by 2% (from 87 to 965 million ) Courier services: over the four years, it is possible to observe a 29.3% increase in revenues (from 3,256 to 4,21 million ) Postal services: over the whole period considered, revenues from Universal postal services have decreased by 18.8%, while revenues related to other postal services have grown by 9.2% Courier services: quarterly revenues shows a 24% increase compared to the first half of 2 17

18 3.3 Postal services and express couriers: volumes Volumes since the beginning of the year [mln of units] 1,14 1,59 June June 218 Crossborder services 4.1% Other 7.9% Domestic single items 5.1% % Universal service Other postal services Courier services 2.4% +4.3% +3.3% Note: The figures relate to the following companies: Bartolini, Citypost, DHL Express, Federal Express Europe, Fulmine Group, GLS Italy, Nexive, Poste Italiane, SDA, TNT Global Express, UPS. Postal services Domestic multiple items 83.% % Changes in volumes [%] - (June 218 vs. June 217) International ingoing 9.7% International outgoing 9.6% At the end of June 218, volumes of universal services (US) amounted to 639 million units, showing a contraction of 12.4% YoY, while volumes have increased by about 3.3% YoY for the courier services segment (234 million units from the beginning of the year) and for other postal services by 4.3% YoY Postal services: despite a reduction of 2.2 pp, domestic multiple items account for about 83% of total volumes Courier services: volumes on a national basis grew by 6.7 pp YoY, now accounting for 8% of total volumes; over the same period, the volumes of services based on delivery or reception to and from foreign countries show a higher growth rate (1.4 pp) Courier services National 8.7% 18

19 3.4 Postal services and express couriers: volumes historical trend Volumes: annual cumulative figures [million of units] Quarterly volumes trends [million of units] 3, 2, 2,98 2,88 2,81 2,99 1,966 1,812 1,534 1, , /2 2/ / /218 * US Postal services Other Postal services Courier services * US = Universal Services June - June 6 June 7 June - 18 US Postal services Other Postal services Courier services Postal services: over the last four years, volumes from Universal postal services have decreased by more than 32%; the volumes related to other postal services remained quite stable Courier services: over the four years, it is possible to observe a 35.9% increase in volumes Postal services: over the whole period considered, it is possible to observe an average reduction of.9%, due to the decrease in universal services volumes (-38.3%) and to the increase in other postal services volumes (+6.2%) Courier services: quarterly volumes show a 41.8% increase compared to the quarterly value of June 2 19

20 GLS DHL BRT UPS TNT - FeDex Others GLS Italy Nexive Citypost DHL TNT - FedEx BRT UPS Poste Italiane S.p.A SDA (Gruppo Poste Italiane) SDA (Gruppo Poste Italiane) Poste Italiane 3.5 Postal services and express couriers: competitive landscape Total postal services (including express couriers) Services not included in the universal postal services category Express couriers Poste Italiane Nexive.7 Fulmine Citypost 2.2 -, Difference vs. June 217 (percentage points) Poste Italiane is still the first postal operator, but its share has shown a decrease of 1.3 pp (YoY) The aggregate market shares of DHL, UPS, BRT and TNT is 42.6% In the segment of services not included among the universal postal services, Poste Italiane, as a consequence of its historical monopolistic position, still holds 74.2% The market share s scenario of express courier services at the end of June 218 shows a stronger competition among operators 2

21 3.6 Postal services and express couriers: unit revenue historical trends Postal services [ ] Courier services [ ] /2 2/ / / /2 2/ / /218 Average Universal services (US) No universal services Average National services International services Over the last four years, the average unit revenue has grown by 7.7% and is equal, for the period June 217 June 218, to.77 The unit revenue of services included in the universal services is above the average ( 1.25), while that of other services is below the average (.46) Over the last four years, the average unit revenue has decreased by 4.9% and is equal to 9.21 for the period June 217 June 218 Unit revenue of international services is above the average ( 21.14), while that of national services is below the average ( 6.35), and both show a reduction as compared to the period June 214 June 2 21

22 4.1 Harmonised consumer price index and other utilities price indices Average price index (21=1) Utilities price index (21=1) General price index Regulated services - local Regulated services - national Agcom Summary Price Index - ISA (*) Water (1) Waste (2) Power (3) Gas (4) Train (5) Urban transport (6) Communications (7) June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June 7 June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Istat Services Codes: (1) 4 41 (5) 7 31 (2) 4 42 (6) (3) 4 51 (7) 8 (4) 4 52 * The ISA («Indice Sintetico Agcom») price index includes postal services, services and devices for fixed and mobile telephony, public TV license fee, pay TV, newspapers and magazines (1 items). In compliance with the procedure adopted by ISTAT for the indices of consumer prices, the aggregate communications index is calculated by the "method of chaining", by which the system of weights assigned to the items is updated yearly. 22

23 4.2 Mobile and fixed telephony price indices Fixed telephony price indices (21=1) Mobile telephony price indices (21=1) June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Devices (1) Access / basic services (2) Broadband /Internet (3) Devices (4) Services (5) Istat services codes: (1) (2) (3) Istat services codes: (4) (5)

24 4.3 Daily newspapers, magazines, TV and postal services price indices Newspapers, magazines, Tv price indices (21=1) Postal services price index (21=1) June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June 9 June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Sept. Dec. March June Newspapers (6) Magazines (7) Pay TV (8) Postal services (9) Letters handling services (1) Other postal services (11) Istat services codes : (6) (7) (8) Istat services codes (9) 8 1 (1) (11)

25 4.4 International benchmark Change in prices June 218 vs. June 22 [%] Change in prices - June 218 vs. June 217 [%] EU 28 Germany Spain France Italy Great Britan EU 28 Germany Spain France Italy Great Britan Since June 22, in Italy the communications price index has decreased at a faster pace than the EU average: and -21. pp, respectively Since June 22, the Italian inflation rate of postal services (+64.2 pp) is in line with that of EU; among the countries analyzed, Germany show the lowest increase (8.3 pp) Since June 22, in Italy the newspapers and periodicals price index has increased (+44.5 pp) less than the EU average (+71.2 pp) 25

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