Unified Communications Telephone Orientation

Size: px
Start display at page:

Download "Unified Communications Telephone Orientation"

Transcription

1 Unified Communications Telephone Orientation August 2016

2 Set up Voice Mailbox Press Messages Press * (star key) Enter your 5-digit extension, # (pound sign) Enter 2010, # (pound sign) Follow the menu prompts 2

3 Support Test your phone and request help from your desktop support staff person. See for guides, Movies, FAQs, and more. Phone Orientation is held every week. See the HR Events Calendar to register. Office lines may be programmed to behave differently, see your office manager for details.

4 Explore your new phone Message waiting Lines Adjust Soft Keys Options Scroll Volume Speaker Mute

5 Explore your new phone 8861 Message waiting Lines Soft Keys Options Settings Scroll More Options Volume Speaker Mute

6 Press the button beneath a softkey. Softkey options change. Select more to see more menu options. Pressing more scrolls through all options. Try the Softkeys more

7 Change the Ring Settings Press the Settings button. Press 1 for User Preferences. Press 1 for Rings. Press 1 to set the Default Ring. Scroll to highlight a Ring Type. Press Play softkey to listen. Press Select to choose the ring. Press Save to save your choice. Press Settings to leave the menus. Scroll Settings

8 Delay the Ring on a Line Assign the Delay 10 ringtone to a line that you answer only occasionally (it is the last ring in the list.) This sets a delay before the call rings on your phone. The line owner has a chance to answer the call first.

9 Place a Call Lift the handset and Dial. Press the NewCall softkey and Dial. Press a Line button and Dial. Press Speaker and Dial. Press Headset and Dial. Or dial the number, and press the Dial softkey. Any combination works, too. Line Buttons Headset Speaker

10 Dial a Number Dial a KSU 5-digit extension Off campus calls: dial 8 first Local calls: 8 + number Long Distance: # Emergency: dial or 911 Incoming calls go to voice mail after 4 rings.

11 Caller ID When a KSU employee calls, you see their name and extension. Off-campus calls display the phone number. 13

12 Press the Hold softkey. To return to the call, press Resume softkey. Place a Call on Hold Hold-Resume Active : On Hold: With a call on hold, you may answer another call, place a call, or hang up the handset. Watch the screen for calls. Hold/ Resume

13 Manage Two or more Calls Scroll-Hold-Resume When a second call rings in, you will see the ANSWER key which holds call 1 and answers call 2 When you have 2 or more calls : Scroll to select a call Use Hold and Resume to control the conversation. Answer Scroll

14 Transfer an Incoming Call: Trnsfer-Dial-Trnsfer (or Trnsfer--Dial--Hang up the handset) 1. Press Trnsfer to hold the call. 2. Dial the number to which the call will be transferred. 3. Press Trnsfer again (cold transfer) Or announce the call, then press Trnsfer (warm transfer). If the transfer is refused, EndCall, press Resume to rejoin the 1 st call.

15 Transfer an Incoming Call to Voice Mail Trnsfer--*-- Dial--Trnsfer Press Trnsfer-- star key to send the caller to the recipient s voice mailbox. The recipient s phone will not ring.

16 Forward incoming calls to another extension: Forward all Calls CFwdAll 1. Press the CFwdAll softkey. 2. Dial an extension. Forwarded to #### Forwarded to ##### appears on the screen. To Cancel, press the CFwdAll softkey again. You can forward to: Any KSU number Any 330 number voice mail

17 Ad-Hoc Conference Call more, Confrn-Dial-Confrn 1. Place 1 st call, ask person to wait. 2. Press more, Confrn, dial 2 nd person. 3. When 2 nd person answers, press Confrn. The calls merge. 4. Dial 3 rd person, press more, Confrn, etc. Continue to add up to 7 parties, or 8 participants total, including yourself. Softkeys

18 AutoDial Redial dials the last number called. Press a number key to display similar recently-dialed numbers. Press the down arrow to view recently-dialed numbers. Scroll to a number and press the Dial softkey. The backspace key << corrects misdialing. BACKSPACE KEY 22

19 View/Dial From Call Logs Press Directories. Directories Highlight a call log, press Select to view the call records. * 23

20 View/Dial From Call Logs, continued Scroll to select a call, press Dial to call back, or press More, Details to see call details. The call extension, date and time appear beneath the list. 24

21 Dial from the Phone Directory Corporate Directory Press Directories. Select Corporate Directory. Press the Select softkey. 25

22 Dial from Phone Directory, continued Use the dial pad keys to enter the First Name initial and 3-4 letters of the last name. Press Search to view the matching entries. Select an entry, press Dial. 26

23 On an active call, press the more, Park softkeys. Note the 5-digit code that displays on the screen. Park & Retrieve a Call (The caller is placed on hold.) Go to another phone, dial the 5-digit code to retrieve the call. 27

24 Unity Voice Mail 5 ways to retrieve voice mail messages: Message button on your new phone Dial Dial your own extension From your Outlook mail inbox From Jabber.

25 Get Messages on Your Own KSU Phone 1. Press the Messages button. 2. Enter your PIN and press # (pound sign). 3. Follow the voice prompts. Red Light: Message Waiting Playing a new voice message automatically saves the message. Messages

26 Get Messages on any other phone 1. Dial , or dial your own KSU number. 2. When Voice mail answers, press *. 3. Enter your 5-digit extension, press #. 4. Enter your PIN, press #. Follow the voice prompts.

27 Visual Voice Mail in Outlook Messages appear in your Outlook Inbox with Caller ID. Open the message as usual. There is no text. Click the Wav file icon to play the message.

28 Manage voice mail A phone and message are the same data file delete one, and the other is deleted. Unread Inbox voice mail is deleted after 30 days. Notification is sent before deletion. Drag a message into another mail folder to keep it. A message may be forwarded with the WAV attachment, or the attachment may be downloaded. In Outlook, you can Reply and type an message to a KSU employee, in response to a voice message.

29 Check your phone listing in the KSU directory

30 Check your phone listing in the KSU directory

31 12 Keys to Using Cisco Jabber

32 1. Build Your Contact List Jabber will search : People you have added to the contact list Your Outlook contacts Everyone in the KSU Directory

33 2. See Who is Available See the availability status (Presence) of your contacts Request an Alert when Available Show your availability to others Customize your status message

34 3. Chat with Colleagues Chat with KSU employees who use Jabber. Chat logs are NOT saved Hold a group chat

35 4. Spellcheck Spellcheck can be set as a preference to correct common spelling errors Several languages are available in the spellcheck options

36 5. Use Jabber as a Phone Your work or home computer is a phone Set: Use my Computer for Calls Works within the KSU FlashZone, or use Kent VPN when off-campus.

37 Autodial your desk Phone Autodial a contact using Jabber. Set: Use my Phone for Calls The call audio goes to your phone

38 6. Use Outlook to Initiate Communication From an open Respond with an Instant Message Respond with a Call Start an Impromptu Chat Meeting

39 7. Use Jabber on Android and ios tablets and smartphones Download Cisco Jabber and Cisco Anywhere from your app store Open a Help Desk request to set up your mobile device or contact your desktop support person

40 8. Jabber has full Call Handling Features Place a call on hold Mute a Call Transfer a call Initiate a conference call

41 Other Call Options Set call forwarding through Jabber Jabber remembers the last number used when forwarding calls Do Not Disturb (DND) can be set as a preference to suppress audible and visual notifications

42 9. Jabber has full Telephone Features View Call Logs (missed, placed, received) Listen to messages Change your greeting

43 10. Customize Jabber Click the File menu, select Options to: Auto-boot Jabber Automatically set your status to away when computer is inactive Set Privacy controls who can see your status and message you

44 11. Place Two-Party Video Calls Both parties must have new phones and Jabber. Both parties set Use my computer Currently works on PC, ipad, iphone with a camera and Jabber

45 12. Video Desktop Share On a chat, you can choose to share the view of your desktop with another Jabber user Control of your desktop can be handed over to another user

Set up Voice Mailbox. Unified Communications Telephone Orientation. Support

Set up Voice Mailbox. Unified Communications Telephone Orientation.  Support Unified Communications Telephone Orientation http://ucsupport.kent.edu August 2016 Set up Voice Mailbox Press Messages Press * (star key) Enter your 5 digit extension, # (pound sign) Enter 2010, # (pound

More information

SBTS. Phone and Voic Training

SBTS. Phone and Voic Training SBTS Phone and Voicemail Training Cisco 7945 Physical Phone Details 1- Line Buttons 2- Footstand Button 3- Display Button 4- Messages Button 5- Directories Button 6- Help Button 7- Settings Button 8- Services

More information

[Cisco IP Telephony Training]

[Cisco IP Telephony Training] [Cisco IP Telephony Training] [Knowing Your VoIP Phone] Message Waiting Light LCD Screen Line or speed dial buttons Footstand adjustment Soft keys Dialing pad Navigation button Volume Function toggles

More information

Cisco 7965G Basic Handset User Guide

Cisco 7965G Basic Handset User Guide Cisco 7965G Basic Handset User Guide Table of Contents 1 Getting Started:... 2 2 An Overview of your Phone:... 3 3 Understanding Lines and Calls:... 6 4 Understanding Phone Screen Features:... 7 5 Basic

More information

Quick Reference Guide

Quick Reference Guide Dialing Plan Fill in these important numbers for your dialing plan. Making Calls When making calls outside your dealership, enter a 9 and then the 10-digit number. You do not need to enter a 1 for long

More information

PLEASE READ. This user manual is from the manufacturer Jive Communications may not support some features discussed in this document.

PLEASE READ. This user manual is from the manufacturer Jive Communications may not support some features discussed in this document. PLEASE READ This user manual is from the manufacturer Jive Communications may not support some features discussed in this document. Please see our online documentation or contact us for a complete list

More information

Network Attached Phones and Unified Messaging At UIS. Quick User Guide. Staff and Faculty

Network Attached Phones and Unified Messaging At UIS. Quick User Guide. Staff and Faculty 12 Network Attached Phones and Unified Messaging At UIS Quick User Guide Staff and Faculty 2 11 Your network attached telephone has many new and exciting features. Calls can be transferred or put on hold.

More information

Cisco 8841/8851/8861 Dial Plan

Cisco 8841/8851/8861 Dial Plan Cisco 8841/8851/8861 Dial Plan Internal Calls: Dial 5-digit extension External Calls: Site-to Site 5-digit number Domestic: 9+1 Area Code + Number Int l: 9+011+Country Code + Number Emergency External:

More information

Cisco 8945 IP Phone Quick Reference Guide

Cisco 8945 IP Phone Quick Reference Guide Cisco 8945 IP Phone Quick Reference Guide University of La Verne: Networks and Unified Communications How Do I? Solution: Tip Place A Call? Put a Call on Hold? Lift the handset and dial the number OR Press

More information

PHONE & VOIC - QUICK GUIDE

PHONE & VOIC - QUICK GUIDE PHONE & VOICEMAIL - QUICK GUIDE INTRODUCTION The following guide is designed as a reference guide for the Cisco Model 7960 phone system. Figure 1 Cisco Model 7960 Phone COMMON PHONE FEATURES General Things

More information

Cisco IP Telephone 8800 Series for Clemson University

Cisco IP Telephone 8800 Series for Clemson University Cisco IP Telephone 8800 Series for Clemson University Agenda Agenda AGENDA... Phone Layout Features & Functionality Voicemail FAQs Q&A 2 Cisco Phones Feature/Line Buttons Left Session Buttons Right Soft

More information

Cisco IP 508 Phone for ADP Network Phone Xpress. Quick Reference Guide

Cisco IP 508 Phone for ADP Network Phone Xpress. Quick Reference Guide Dialing Plan Fill in these important numbers for your dialing plan. Cisco IP 508 Phone for ADP Network Phone Xpress Quick Reference Guide Number Description My Direct Dial or Extension 310 Operator/Attendant

More information

Sharyland ISD Voice Mail On Cisco IP Phones

Sharyland ISD Voice Mail On Cisco IP Phones Sharyland ISD Voice Mail On Cisco IP Phones Access Number Outside Sharyland ISD: 956-584-6411 and press *. Enter your extension and # when you are asked for your ID. Then enter your password and # when

More information

END USER TRAINING. Cisco IP 8945 & 9951 Model Phones Presented By DataVox. Goose Creek ISD 8/15/2014

END USER TRAINING. Cisco IP 8945 & 9951 Model Phones Presented By DataVox. Goose Creek ISD 8/15/2014 END USER TRAINING Cisco IP 8945 & 9951 Model Phones Presented By DataVox Goose Creek ISD 1 8/15/2014 Introduction To The Phone Phone Layout Phone Settings Volume Adjustments Video Accessibility Directories

More information

CISCO IP PHONE MODEL 7970 & UNITY VOIC INCLUDES IPMA FOR MANAGERS & CONFERENCE CONNECTION. Getting Started Manual

CISCO IP PHONE MODEL 7970 & UNITY VOIC INCLUDES IPMA FOR MANAGERS & CONFERENCE CONNECTION. Getting Started Manual CISCO IP PHONE MODEL 7970 & UNITY VOICEMAIL INCLUDES IPMA FOR MANAGERS & CONFERENCE CONNECTION Getting Started Manual Getting Started... 3 Using LCD Icons... 3 Using the IP Phone Configuration Utility...

More information

Operating Your Phone. This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features.

Operating Your Phone. This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features. This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features. Note Because there are differences in phone and site configurations, not all features

More information

Centrex Phone Instructions

Centrex Phone Instructions Centrex Phone Instructions Making a Call To Make a Call: Using the Handset - Lift the handset and dial Using the Speakerphone- Press the Speaker button and dial. To Dial: An internal extension - Dial the

More information

Hosted Phone Quick Start Guide. Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX phone.

Hosted Phone Quick Start Guide. Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX phone. Hosted Phone Quick Start Guide Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX 300-310 phone. 1 Contents Equipment......................................................................

More information

Cisco 8811 Dial Plan. Place a Call. Answer a Call. Put a Call on Hold. Feature and Session Buttons. Your Phone

Cisco 8811 Dial Plan. Place a Call. Answer a Call. Put a Call on Hold. Feature and Session Buttons. Your Phone Cisco 8811 Dial Plan Internal Calls: Dial 5-digit extension External Calls: Site-to Site 5-digit number Domestic: 9+1+ Area Code + Number Int l: 9+011+Country Code + Number Emergency External: 9+911 or

More information

Cisco IP Phone 7906G and 7911G Basic User Guide

Cisco IP Phone 7906G and 7911G Basic User Guide CISCO IP PHONE 790G AND 7911G Hold Places the active call on hold, resumes a call on hold, and switches between an active call and an incoming call or an active call and a call on hold. 7 Keypad Works

More information

Handling Calls with Cisco IP Communicator

Handling Calls with Cisco IP Communicator CHAPTER 3 Handling Calls with Cisco IP Communicator How to Handle Basic Calls, page 3-1 How to Make Conference Calls, page 3-18 How to Handle Advanced Call Features, page 3-22 How to Handle Basic Calls

More information

It Training Nov Please note that this guide is only for Cisco users who have 7-digit extensions (part of recent migration project).

It Training Nov Please note that this guide is only for Cisco users who have 7-digit extensions (part of recent migration project). It Training Nov 2008 Please note that this guide is only for Cisco users who have 7-digit extensions (part of recent migration project). Slide Topic Slide Topic 3 Phone Features 14 Call Transfer 4 Phone

More information

Ohio Northern University. Phone System Training

Ohio Northern University. Phone System Training Ohio Northern University Phone System Training Types of Phones Single Line 2 Line 4 Line 10 Line Basic Phone Functions 1. Phone Screen 2. Light Strip 3. Navigation and Select 4. Application-Settings Button

More information

Cisco IP Phone User Guide

Cisco IP Phone User Guide Cisco IP Phone User Guide CONTENTS DISPLAY CONTRAST SETTINGS... 4 CHOOSE RING TONE... 4 SET RING VOLUME... 5 SET RECEIVER VOLUME... 5 SET SPEAKER VOLUME... 6 SETUP VOICE MAIL... 6 MAKE CALLS... 6 CALLS

More information

CISCO 7960/7942 IP PHONE

CISCO 7960/7942 IP PHONE CISCO 7960/7942 IP PHONE Cisco IP Phone 7960/7942 Operation To place and answer calls with the handset, simply lift the handset. To place and answer calls using the speakerphone, press SPEAKER. You can

More information

Feature buttons. Softkey buttons. Back. End Call. Conference. Applications. Transfer. Speakerphone. Mute

Feature buttons. Softkey buttons. Back. End Call. Conference. Applications. Transfer. Speakerphone. Mute Feature buttons Softkey buttons Back End Call Applications Transfer Conference Speakerphone Mute Place Call Using Handset Make Calls Step 1 Press the Feature button to select line when necessary Step 2

More information

Cloud Voice Service. Cisco IP Phone 7942G User Guide. (Version 2.0)

Cloud Voice Service. Cisco IP Phone 7942G User Guide. (Version 2.0) Cisco IP Phone 7942G User Guide (Version 2.0) Table of Content 1. Phone Set Features and Functions...2 1.1 Operation for IP Phone 7942G... 3 1.2 Adjusting the Height of the Footstand... 4 2. Preference

More information

Working with IP Phones

Working with IP Phones Q u i c k R e f e r e n c e G u i d e Working with IP Phones About Your Phone Inside this guide: Basic Call Handling 3 Placing a Call Answering a Call Using Hold and Resume Switching Among Calls Advanced

More information

USER GUIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521SG and 524SG User Guide

USER GUIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521SG and 524SG User Guide USER GUIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521SG and 524SG User Guide 1 Overview 2 Operating Your Phone 3 Phone Features Index 1 Overview This guide provides operating

More information

Florida State University Welcome

Florida State University Welcome Florida State University Welcome Your Avaya 1140E IP Deskphone brings voice and data to your desktop. The IP Deskphone connects directly to a Local Area Network (LAN) through an Ethernet connection. The

More information

SIP Communicator Spitfire S300 User Guide

SIP Communicator Spitfire S300 User Guide SIP Communicator Spitfire S300 User Guide 1 TABLE OF CONTENTS Handset Description Page 3 Keypad Lock Page 6 Directory Page 6 Adding an Entry. Page 6 Edit or Delete an Entry Page 7 Black List Page 7 Dialing

More information

Collaborate App for Android Tablets

Collaborate App for Android Tablets The AT&T Collaborate service provides the Collaborate app to help you manage calls and conferences on your Android tablet on the go. The Collaborate app for Android tablets provides these communication

More information

Guide to using your CISCO IP 6961 phone at Imperial College London

Guide to using your CISCO IP 6961 phone at Imperial College London Cisco IP Phone 6961 Cisco IP 6961 Phone Screen 1. Header Displays date, time and extension number 2. Extension details and other phone information - During a call, displays detai ls for the active line.

More information

Datasharp Optimum Connect Cisco IP Phone SPA504 basic user guide

Datasharp Optimum Connect Cisco IP Phone SPA504 basic user guide Datasharp Optimum Connect Cisco IP Phone SPA504 basic user guide Phone components 1. Handset Pick up to answer or place calls. 2. Speaker Speaker for phone. 3. Message Waiting Indicator When lit: i. Red

More information

CISCO UNIFIED COMMUNICATIONS MANAGER EXPRESS 8.0 USER GUIDE

CISCO UNIFIED COMMUNICATIONS MANAGER EXPRESS 8.0 USER GUIDE CISCO UNIFIED COMMUNICATIONS MANAGER EXPRESS 8.0 USER GUIDE For Unified IP Phones 7905G, 7912G, 7906G, 7911G, 7940G, 7960G, 7941G, 7961G Business Communications Solutions 9910 Irvine Center Drive Irvine,

More information

ACC-1143 PUG. Polycom 4 and 6-Line Desk Phone Quick Reference Guide

ACC-1143 PUG. Polycom 4 and 6-Line Desk Phone Quick Reference Guide ACC-1143 PUG Polycom 4 and 6-Line Desk Phone Quick Reference Guide Table of Contents INTRODUCTION TO YOUR POLYCOM 4 OR 6-LINE DESK PHONE... 2 WELCOME... 2 DESK PHONE... 2 HOW TO USE YOUR VERTICAL 4-LINE

More information

Getting Started 3. Using this Guide 3 Connecting Your Phone 4

Getting Started 3. Using this Guide 3 Connecting Your Phone 4 Table of Contents Getting Started 3 Using this Guide 3 Connecting Your Phone 4 Adjusting the Footstand / Handset Rest 5 Signing In to Your Phone 5 Choosing the Proper Headset 5 An Overview of Your Phone

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) Common Phone Tasks View online help on phone Place a call Redial a number Switch to handset during a call Switch to speaker or headset during a call Press?. Cisco and the Cisco Logo are trademarks of Cisco

More information

BUSINESS. QUICK START GUIDE Polycom VVX 410. Business Media Phone INTEGRATED COMMUNICATIONS SOLUTION

BUSINESS. QUICK START GUIDE Polycom VVX 410. Business Media Phone INTEGRATED COMMUNICATIONS SOLUTION BUSINESS INTEGRATED COMMUNICATIONS SOLUTION QUICK START GUIDE Polycom VVX 410 Business Media Phone With Business+ you now have access to the latest phone service. Get ready to experience the power of Business+.

More information

What you will learn today..

What you will learn today.. What you will learn today.. Getting Started Dial Plan Phone and Calling Features Unified Communications 2 Getting Started Phone Navigation Message Waiting Indicator Line Keys Navigation Keys Soft Keys

More information

Collaborate App for Android Smartphones

Collaborate App for Android Smartphones Collaborate App for Android Smartphones The AT&T Collaborate service provides the Collaborate app to help you manage calls and conferences on the go. The app comes in 3 versions: Collaborate - Mobile Collaborate

More information

Polycom SoundPoint IP Phones

Polycom SoundPoint IP Phones Polycom SoundPoint IP Phones Polycom phones offer a high quality communications experience, combining an intuitive, easy to navigate interface with great audio quality. The purpose of this guide is to

More information

QUICK START GUIDE NTS HOSTED PBX CALL MANAGER. Welcome. Getting Oriented

QUICK START GUIDE NTS HOSTED PBX CALL MANAGER.   Welcome. Getting Oriented QUICK START GUIDE NTS HOSTED PBX Welcome Welcome to NTS Hosted PBX! This guide is intended to get you up and running with the basic features associated with the product. For more in-depth information,

More information

Phone Features. Phone Overview. Buttons and Hardware. Cisco Unified IP Phone 7962G

Phone Features. Phone Overview. Buttons and Hardware. Cisco Unified IP Phone 7962G Phone Overview Phone Overview, on page 1 Buttons and Hardware, on page 1 Line and Call Definitions, on page 6 Phone Screen Features, on page 7 Feature Buttons and Menus, on page 8 Feature Availability,

More information

What you will learn today..

What you will learn today.. What you will learn today.. Getting Started Dial Plan Phone and Calling Features Unified Communications 2 Getting Started Phone Navigation Note: SoundPoint IP 335 pictured. Appearance might vary slightly

More information

Setting up Polycom VVX phones on the Cloud PBX

Setting up Polycom VVX phones on the Cloud PBX Setting up Polycom VVX phones on the Cloud PBX This document outlines the set-up and use of Polycom VVX termninals on the Cloud PBX Contents List of Polycom phones that are auto provisioned and tightly

More information

Cloud Unified Communication Platform User Guide

Cloud Unified Communication Platform User Guide Cloud Unified Communication Platform User Guide ITS - Integrated Telemanagement Services, Inc. 4100 Guardian Street #110 Simi Valley, CA 93063 o 805.520.7020 tf 800.876.4487 f 805.520.7030 www.itstelecom.com

More information

Telstra IP Telephony - Telstra IP Video Phone Feature Guide

Telstra IP Telephony - Telstra IP Video Phone Feature Guide 1. The Touch screen Your phone has a touch-sensitive screen. To access features or obtain information, tap the menu items, arrow keys, soft keys (the keys along the bottom of the touch screen) and field

More information

Avaya 9408 User Guide

Avaya 9408 User Guide Avaya 9408 User Guide UW-IT Quick Reference Guide Contents 9408 Telephone Buttons and Features... 3 Description of Icons on the Display... 4 Making and Receiving Phone Calls... 5 Answering a Call... 5

More information

Cisco Jabber User Guide for Mac

Cisco Jabber User Guide for Mac Cisco Jabber User Guide for Mac Cisco Jabber is a unified communication tool to manage phone calls, contacts, voicemail, instant messaging, and your availability status via a software application on your

More information

Version

Version Version 1.03 5.30.12 Table of contents Introduction... 3 Welcome... 3 Installing the Cisco IP Phone... 4 Installing the Phone and Connecting to the Network... 4 Connecting Your Phone... 5 Using the Cisco

More information

Applications. View All Applications. People. Contact Details

Applications. View All Applications. People. Contact Details View All, page 1 People, page 1 Email, page 7 Jabber, page 13 Meetings, page 17 WebEx, page 20 More, page 24 View All Tap to display all installed applications. People Use the People application to store,

More information

Applications. View All Applications. . Inbox

Applications. View All Applications.  . Inbox View All, page 1 Email, page 1 Jabber, page 7 Meetings, page 11 People, page 14 WebEx, page 20 More, page 23 View All Tap to display all installed applications. Email The Email application allows you to

More information

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW This Telephone Guide describes the various features available to you. Telephone Buttons and Icons describe the physical buttons and keys on the phone, the Touchscreen Overview outlines basic functions

More information

Yealink 46G. A Complete Overview for Conversation Users

Yealink 46G. A Complete Overview for Conversation Users Yealink 46G A Complete Overview for Conversation Users Contents Hardware... 3 Soft Keys... 4 Answering a Call... 6 Making a Call... 7 Actions Performed While in a Call... 7 Muting a Call... 7 Placing a

More information

AVAYA 9608/9611G SIP DESKPHONE INSTRUCTIONS

AVAYA 9608/9611G SIP DESKPHONE INSTRUCTIONS AVAYA 9608/9611G SIP DESKPHONE INSTRUCTIONS MESSAGE WAITING INDICATOR PHONE DISPLAY NAVIGATION ARROWS and the OK BUTTON PHONE BUTTON MESSAGE BUTTON CONTACTS HISTORY HOME HEADSET SPEAKER VOLUME BUTTON MUTE

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Dublin Institute of Technology Authored By: Barry Byrne (March 2018) Nexus Open Systems Ltd +44 1392 205095 Vale House Pynes Hill Rydon Lane Exeter Devon EX2 5AZ Contents

More information

TPGBizPhone. Standard T42G IP Phone User Guide

TPGBizPhone. Standard T42G IP Phone User Guide TPGBizPhone Standard T42G IP Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Icon Instructions... 6 LED Instructions... 7 Customising Your Phone... 8 General Settings... 8

More information

Polycom VVX201. Owner s Manual. Version 2

Polycom VVX201. Owner s Manual. Version 2 Polycom VVX201 Owner s Manual Version 2 TABLE OF CONTENTS Before You Begin... 6 Who Should Read this Guide?...6 Typographic Conventions...6 Get Started... 7 View Your Phone Keys and Hardware...7 VVX 201

More information

Yealink SIP-T46G, T42G, and T41P Enterprise IP Phones Quick User Guide

Yealink SIP-T46G, T42G, and T41P Enterprise IP Phones Quick User Guide Yealink SIP-T46G, T42G, and T41P Enterprise IP Phones Quick User Guide Quick User Guide for 8x8 Virtual Office This guide provides information you need to begin using your phone quickly. Phone Views There

More information

Cisco Unified Personal Communicator Release 8.5

Cisco Unified Personal Communicator Release 8.5 Frequently Asked Questions Cisco Unified Personal Communicator Release 8.5 FAQs 2 Basics 2 Setup 3 Availability 5 Contacts 8 Chat 10 Calls 18 Conference Calls 25 Voicemail 26 Web Meetings 27 Troubleshooting

More information

Calling Features. Calling Features Overview. Basic Call Options

Calling Features. Calling Features Overview. Basic Call Options Overview, page 1 Basic Call Options, page 1 Additional Call Options, page 3 Call Answer, page 6 Call Disconnect, page 7 Hold and Resume, page 8 Multiple Calls, page 9 In-Progress Call Movement, page 9

More information

Cisco Unified IP Phone 7965G 17 16

Cisco Unified IP Phone 7965G 17 16 Cisco Unified IP Phone 7965G 17 16 1 2 3 4 5 7 9 6 8 15 14 13 12 11 10 186422 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 9 Cisco Unified IP Phone 7945G

More information

Cisco Jabber User Guide for Windows

Cisco Jabber User Guide for Windows Cisco Jabber User Guide for Windows Cisco Jabber is a unified communication tool to manage phone calls, contacts, voicemail and instant messaging, and your availability status via a software application

More information

User Guide. Infinite Voice (Polycom VVX 300/400)

User Guide. Infinite Voice (Polycom VVX 300/400) User Guide Infinite Voice (Polycom VVX 300/400) August 2016 Table of Contents 1. Phone Keys and Views... 2 1.1 Phone Keys and Views... 2 1.1.1 Home View... 2 1.1.2 Lines View... 3 1.1.3 Calls View... 3

More information

Hosted PBX QUICK START GUIDE. Customer Portal, Unified Desktop, Mobile and Meeting

Hosted PBX QUICK START GUIDE. Customer Portal, Unified Desktop, Mobile and Meeting Hosted PBX QUICK START GUIDE Customer Portal, Unified Desktop, Mobile and Meeting HOSTED PBX CUSTOMER PORTAL WELCOME Welcome to Hosted PBX. This guide is intended to get you up and running with the Customer

More information

Cisco SPA 502G User Guide

Cisco SPA 502G User Guide Cisco SPA 502G User Guide Using Your Phone 1 Phone Operation You may use the handset, the inbuilt speaker or an approved headset to make and receive calls. Dialling Assistance As you start to dial a number

More information

Calling Tasks. Common Call Tasks. Answer Call. Common Call Tasks, page 1 Advanced Call Tasks, page 13

Calling Tasks. Common Call Tasks. Answer Call. Common Call Tasks, page 1 Advanced Call Tasks, page 13 Common Call Tasks, page 1 Advanced Call Tasks, page 13 Common Call Tasks Here are some easy ways to place a call on your phone. Tips You can dial on-hook, without a dial tone (predial). To predial, enter

More information

Cisco Business Edition 4000 End User Guide

Cisco Business Edition 4000 End User Guide Your Phone 1 Incoming call or voicemail indicator 2 Feature and line buttons 3 Softkeys 4 Navigation 5 Hold, Transfer, and Conference 6 Speakerphone, Headset, and Mute 7 Voicemail, Applications, and Directory

More information

HELPFUL HINTS FOR VOIP PHONES

HELPFUL HINTS FOR VOIP PHONES HELPFUL HINTS FOR VOIP PHONES TO LEAVE A MESSAGE IN MAILBOX WITHOUT CALLING THE NUMBER ACCESS THE LINE (GET DIAL TONE) - PRESS STAR DIAL 5 DIGIT NUMBER TO TRANSFER A CALL WITHOUT ANNOUNCING WHOSE CALLING

More information

CALNET 3: AT&T Voice DNA : Quick reference guide

CALNET 3: AT&T Voice DNA : Quick reference guide CALNET 3: AT&T Voice DNA: Quick reference guide Polycom SoundPoint IP 321 / 331 CALNET 3: AT&T Voice DNA : Quick reference guide Polycom SoundPoint IP 321 / 331 Version 1.2 Page 2 AT&T Voice DNA : Quick

More information

Getting Started with Skype PSTN Calling Placing a call

Getting Started with Skype PSTN Calling Placing a call Getting Started with Skype PSTN Calling Placing a call Once Skype PSTN (Public Switched Telephone Network) calling has been enabled on your account, you will see a new Dialer icon on your Skype for Business

More information

Using Skype for Business 2016 for Windows

Using Skype for Business 2016 for Windows Using Skype for Business 2016 for Windows Contents Sign in to Skype for Business... 1 The Skype for Business Window... 3 Add a Contact... 4 Create a Contact Group... 4 One click Calling... 5 Answer a Call...

More information

WebEx New user Orientation. Meeting Organizer Guide

WebEx New user Orientation. Meeting Organizer Guide WebEx New user Orientation Meeting Organizer Guide OBJECTIVE: AGENDA: I. II. III. IV. Utilize the tools provided at Kent State University to host and attend online meetings via the WebEx application and

More information

Polycom Soundpoint IP 330/331/335 Phone. Quick Reference Guide. Downloaded from manuals search engine

Polycom Soundpoint IP 330/331/335 Phone. Quick Reference Guide.   Downloaded from   manuals search engine Polycom Soundpoint IP 330/33/335 Phone Quick Reference Guide www.i-evolve.com/voip Table of Contents Phone Overview... Soft Key Features... How to Place a Call... Placing a Call from a Call List... Ending

More information

Setting up & using your IP Telephone

Setting up & using your IP Telephone Setting up & using your IP Telephone Version: 2.2 Last Edited: 17/01/2017 Welcome to your new IP Telephone! In order to help you get acquainted with your new phone this help sheet provides a basic description

More information

HELPFUL HINTS FOR VOIP PHONES

HELPFUL HINTS FOR VOIP PHONES HELPFUL HINTS FOR VOIP PHONES TO LEAVE A MESSAGE IN MAILBOX WITHOUT CALLING THE NUMBER ACCESS THE LINE (GET DIAL TONE) - PRESS STAR DIAL 5 DIGIT NUMBER TO TRANSFER A CALL WITHOUT ANNOUNCING WHOSE CALLING

More information

Cisco 8841 & 8851 IP Phone Quick Reference V 1.2

Cisco 8841 & 8851 IP Phone Quick Reference V 1.2 Cisco 8841 & 8851 IP Phone Quick Reference V 1.2 1. Handset Light Strip 2. Line / Session Buttons 3. Phone Screen 4. Soft Key Buttons* 5. Navigation and Select Button 6. Release Button 7. Hold / Resume

More information

UC App for Android Tablet

UC App for Android Tablet UC App for Android Tablet 2018 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording,

More information

The Basics MAC. The Main Skype for Business Window. ! Name! Presence indicator. ! Conversations. ! Meetings. ! Calls. ! Contacts

The Basics MAC. The Main Skype for Business Window. ! Name! Presence indicator. ! Conversations. ! Meetings. ! Calls. ! Contacts MAC The Basics The Main Skype for Business Window When you open the Skype for Business desktop app, you will see the main screen where your personal information, contacts, conversation history, call history,

More information

BT CLOUD PHONE. USER GUIDE FOR MY EXTENSION.

BT CLOUD PHONE. USER GUIDE FOR MY EXTENSION. BT CLOUD PHONE. USER GUIDE FOR MY EXTENSION. WHAT S IN THIS GUIDE. 1. Welcome to BT Cloud Phone. 3 2. Express setup. 4 3. Accessing the BT Cloud Phone Portal. 5 4. My Extension Dashboard. 6 4.1 Overview:

More information

The Basics SKYPE FOR BUSINESS TIPSHEET WINDOWS. The Main Skype for Business Window

The Basics SKYPE FOR BUSINESS TIPSHEET WINDOWS. The Main Skype for Business Window UTmail+ powered by Office 365 SKYPE FOR BUSINESS TIPSHEET WINDOWS The Basics The Main Skype for Business Window When you open the Skype for Business desktop app, you will see the main screen where your

More information

Network Phone - Polycom VVX410 Phone Quick Reference Card

Network Phone - Polycom VVX410 Phone Quick Reference Card Network Phone - Polycom VVX410 Phone Quick Reference Card Dialing Plan Fill in these important numbers for your dialing plan. Number Description My Direct Dial or Extension Operator / Attendant Off-site

More information

2018 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic,

2018 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, UC App for ipad 2018 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording,

More information

ENDING A CALL Press the EndCall soft key. Or depending on the call mode, press the speaker button or hang up the handset.

ENDING A CALL Press the EndCall soft key. Or depending on the call mode, press the speaker button or hang up the handset. PLACING A CALL Using the Handset: Pick up the handset. Enter the phone number, wait a few seconds and the call will process. Or enter the phone number first, then pick up the handset. Using the hands-free

More information

Quick Start Guide AT&T SB67020 Deskset

Quick Start Guide AT&T SB67020 Deskset Quick Start Guide AT&T SB67020 Deskset Deskset Overview This page identifies and describes the main display and key groups for the Synapse SB67020 Deskset. See the User s Guide at www.telephones.att.com/synapseguides

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions Frequently Asked Questions for Cisco Unified Personal Communicator 8.6 and Voice and Video Firmware 8.6 for Cisco Virtualization Experience Client 6215 FAQs 2 Basics 3 Setup

More information

Harvard Phone Account USER GUIDE

Harvard Phone Account USER GUIDE Harvard Phone Account USER GUIDE INTRODUCTION Welcome Welcome to managing your phone and going mobile. This guide describes how to use your Self Service interface to: View basic telephone information such

More information

AVAYA 9608 IP Phone QUICK REFERENCE GUIDE

AVAYA 9608 IP Phone QUICK REFERENCE GUIDE AVAYA 9608 IP Phone QUICK REFERENCE GUIDE The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main display and can be controlled by the adjacent

More information

HKBN Unified Communications T61P SIP Phone User Guide

HKBN Unified Communications T61P SIP Phone User Guide HKBN Unified Communications T61P SIP Phone User Guide Contents Getting Start of Phone... 2 Phone Package... 2 Assembling the phone... 2 SIP Phone Button... 4 SIP Phone Screen Display... 5 Icon Instruction...

More information

Yealink CP860 HD IP Conference Phone Quick User Guide

Yealink CP860 HD IP Conference Phone Quick User Guide Yealink CP860 HD IP Conference Phone Quick User Guide Quick User Guide for 8x8 Virtual Office This guide provides information you need to begin using your phone quickly. Phone Views There are three main

More information

Avaya 9601 IP Deskphone SIP Quick Reference

Avaya 9601 IP Deskphone SIP Quick Reference Avaya 9601 IP Deskphone SIP Quick Reference Scrolling and navigation Release 7.0 Issue 1 August 2015 When navigating through the options and features on your telephone display, use the navigation arrows

More information

Cisco Unified IP Phone 7945/7965 Basics

Cisco Unified IP Phone 7945/7965 Basics Cisco Unified IP Phone 7945/7965 Basics This help aid covers the basic functions of the Cisco 7945G and 7965G phones. NOTE: Softkeys change based upon the feature you are currently using on the phone.

More information

CDK Communicator for iphone Quick Reference Card

CDK Communicator for iphone Quick Reference Card Quick Reference Card This document highlights the use of CDK Communicator as both a softphone and an instant messenger & presence application on an iphone. What is CDK Communicator? Download & First-time

More information

Agenda. Basic Phone Operation Voic Call Handling WebPortal

Agenda. Basic Phone Operation Voic Call Handling WebPortal Agenda Basic Phone Operation Voicemail Call Handling WebPortal Basic Phone Operation Message Indicator Light Line Buttons Soft Keys Screen Navagation Arrows Mute Volume Message Button Headset Button Transfer

More information

AVAYA J129 IP Phone QUICK REFERENCE GUIDE

AVAYA J129 IP Phone QUICK REFERENCE GUIDE AVAYA J129 IP Phone QUICK REFERENCE GUIDE The Avaya J129 IP Phone is a SIP-based phone intended to be used for basic business communications. The phone supports two-call appearances with a single-line

More information

SV9100 User Guide with UM8000 Voic . Quick Guide to using your telephone and voic

SV9100 User Guide with UM8000 Voic . Quick Guide to using your telephone and voic SV9100 User Guide with UM8000 Voicemail Quick Guide to using your telephone and voicemail Telephone Quick Guide Security Available only on IP phones. 1 (1) Call Indicator Lamp - Lamp at top corner of DT

More information

Getting Started with Lync 2010 for iphone

Getting Started with Lync 2010 for iphone Getting Started with Lync 2010 for iphone Getting started with Lync 2010 on the iphone» Requirements» Installing Lync» Removing Lync» Signing in to Lync» Signing out of Lync Requirements iphone 3GS, iphone

More information

LCD Screen. Soft Keys. Handset (Optional cordless handset shown) Speaker. TRANSFER A CALL While connected to a live call

LCD Screen. Soft Keys. Handset (Optional cordless handset shown) Speaker. TRANSFER A CALL While connected to a live call 1 2 1 LCD Screen Fixed Function Keys 2 Programmable Keys Contacts Goodbye 7 3 3 Soft Keys Call History Redial 8 4 5 4 5 6 Navigation Keys/Select Button Dial Pad Fixed Function Keys Voicemail Settings Volume

More information

Connected Office Voice Group User Reference Guide 01/10/2016

Connected Office Voice Group User Reference Guide 01/10/2016 Connected Office Voice Group User Reference Guide 01/10/2016 USER REFERENCE GUIDE Welcome to Connected Office Voice! This guide describes the user features of your new VoIP services and is intended for

More information