ACC-1143 PUG. Polycom 4 and 6-Line Desk Phone Quick Reference Guide

Save this PDF as:
Size: px
Start display at page:

Download "ACC-1143 PUG. Polycom 4 and 6-Line Desk Phone Quick Reference Guide"

Transcription

1 ACC-1143 PUG Polycom 4 and 6-Line Desk Phone Quick Reference Guide

2 Table of Contents INTRODUCTION TO YOUR POLYCOM 4 OR 6-LINE DESK PHONE... 2 WELCOME... 2 DESK PHONE... 2 HOW TO USE YOUR VERTICAL 4-LINE DESK PHONE... 3 Answering and making calls... 3 Placing a Call on Hold... 3 Answering a Second through Sixth Call... 4 Placing a second call... 4 Call Transfer... 4 At this point, the call is connected to the number to which you are transferring them Alternate Method for Transferring Calls Conferencing Calls... 6 Call Park... 6 Paging (Intercom)... 7 Forwarding All Incoming Calls... 7 Do Not Disturb... 8 Voic

3 Introduction to your Polycom 4 or 6-Line Desk Phone Welcome The AccessLine Hosted PBX phone system and service is a very powerful communication system that provides a comprehensive solution for your small business communications needs. This guide highlights some of the most commonly used features of the Polycom 4 and 6-Line Desk Phone. For a complete list of features and capabilities, please refer to the Polycom 4 and 6-Line Desk Phone Owner s Manual. Phones may be plugged into your existing network or connected wirelessly if your system includes the optional Base Unit. Desk Phone 4 or 6 Call Keys Messages Waiting Navigation keys Directory Applications Conference Transfer Redial Softkeys Menu Voic DND Mute Headset Speaker Hold Handset Numeric Keys Volume 2

4 How to use your Vertical 4-Line Desk Phone Answering and making calls Answer a ringing call using the handset Pick up the handset Answer a ringing call using the speakerphone Press the Speaker Key or, the Answer softkey or the press the Call Key (next to the flashing green status indicator). Place a Call Method 1 1. Pick up the handset, use the speakerphone key or the press an unused Call Key 2. Dial the 10-digit number or 3-digit extension Method 2 1. Dial the 10-digit number or 3-digit extension 2. Press the Dial soft key Redialing a call Pick up the handset or use the speakerphone key Press the redial button Placing a Call on Hold Note: The following instructions assume you are on a call Placing a Call on Hold During a call, press or the Hold soft key. The hold icon will display on the Call Key label. The caller will hear the standard hold music or your custom hold 3

5 music/message. Retrieving a Call on Hold Press again or the Resume soft key to retrieve the call. Answering a Second through Sixth Call Depending on your phone model and the number of lines you have purchased, you can take up to 4 or 6 calls on your phone. If you are on a call and another call comes in to your phone you will hear a tone from the phone and the next available Call Key will flash green. There are two ways to answer the second call: Method 1 1. Place the first call on hold AND at simultaneously answer the second call by pressing the Call Key associated with the incoming call. Method 2 1. Place the first call on hold by using the hold key or use the hold soft key below the display 2. Press the Answer soft key Placing a second call While on a call, you may place that call on hold and make a second call. There are two ways to place another call: Method 1 1. Place the first call on hold AND simultaneously receive dial tone to make the second call by pressing the next available Call Key. 2. Dial the 10-digit phone number or 3-digit extension number 3. Press the Send softkey 4. Once you have done this, the Call Key will display your call. Method 2 1. Press the Hold button or Hold softkey. This will place your caller on hold 2. Press the next available Call Key 3. Dial the phone number or 3-digit extension number. You will be connected to that party 4. You may switch between calls by using the Call Keys and using the resume soft key to connect to that call Call Transfer 4

6 You can transfer calls from your Desk Phone to another Desk Phone in your office or to any other phone number outside your office. You may perform both Blind and Consultative Call Transfer. To Consultative Transfer a Call- Note: The following instructions assume you are on a call and that your phone only has one call active. 1. During a call press the button or the Trnsfer soft key. The active call will be placed on hold 2. Enter the number to which you want to transfer the call. 3. As soon as you hear the ring-back sound or after the party answers (and you 4. speak to the party), press or the Trnsfer soft key. You can talk privately to the party to which you are transferring the call before the transfer is completed. If you are using a handset, the transfer can be completed by putting the handset on the cradle. You can cancel the transfer before the call connects by pressing the Cancel soft key. To Blind Transfer a Call- Note: The following instructions assume you are on a call and that your phone only has one call active. 1. During a call press the button or the Trnsfer soft key. The active call will be placed on hold 2. Press the Blind softkey 3. Enter the phone number or extension you wish to transfer to At this point, the call is connected to the number to which you are transferring them. Alternate Method for Transferring Calls- This call transfer method is used when you want to transfer a call without tying up two lines on your phone system. It uses the AccessLine network to transfer the call instead of the phone system. 1. Receive a call on your Desk Phone 2. Touch #5 to start the transfer (this will place your caller on hold) 3. At the dial tone, enter the extension or phone number you want to transfer the caller to 4. When the transfer party picks up the phone, touch #5 again. 5. All three of you will be connected. 6. Hang up and the two parties are connected (without tying up any of your 5

7 lines) Note- If the transfer party does not pick up the phone, touch #6 to return back to the original caller. Call Transfer to Voic You may transfer any caller to a specific voic box belonging to any other user on the system. 1. Receive or place a call on your Desk Phone 2. Press the TRANSFER key 3. Press the Blind soft key 4. Dial *99 followed by the extension number of the desired person. DO NOT HANG UP 5. Once the call has transferred to the desired voic box, your line will hang up. Do not hang up the phone until the line has disconnected. Conferencing Calls You may join two calls already on your phone or add an additional party to an existing call. Joining Calls (allowed only when you have two calls on your phone) 1. Have one caller on hold while talking to another caller 2. Press the More soft key 3. Press the Join soft key. You will then be connected to both callers. To Setup a Conference Call (with two other parties) 1. Call the first party. 2. Press or the Confrnc soft key (this will give you dial tone and the first caller will also hear the dial tone). 3. Dial the phone number or extension number of the new party 4. The new party will be automatically joined to your call. Call Park To Park a call Parking a call is very similar to putting a call on hold. The key difference is, when you put a call on hold you can only retrieve the held call from the phone that put the call on hold. With Call Park, you can put a call on hold and pick it up from ANY phone within the same Call Park Group. Through the Admin Portal, Call Park Groups can be creates so specific groups of phones can park calls for each other. If you do not create specific Call Park Groups, all phones are automatically assigned to the Standard Call Park Group. 1. While on a call, press the More soft key 2. Press the Park soft key 6

8 3. The phone will respond with a voice prompt such as Call Parked on The caller will hear hold music. 4. To pick up the parked call, anyone on any phone may dial the park number (9001 in this example) to be connected with the caller. Paging (Intercom) To page to all phones Paging allows you to speak to a group or all phones at the same time through the speaker phone. Paging is used to make announcements such as Jim, you have a visitor in the lobby or to let people know about a parked call such as Susan, you have a call waiting on park 2. Paging will only notify phones not in use or not set to DND. The Admin Portal is used to create Paging Groups so only specific phones can hear a page. 5. Either pick up the handset or uses the speaker phone 6. Dial the paging group number or 9100 to page all phones 7. WAIT UNTIL YOU HEAR THE TONE 8. Make your announcement which will be heard on all phones in the paging group (except phones set to DND or phones in use) 9. Hang up the phone when finished Answering a Page 1. Either pick up the handset or uses the speaker phone 2. Press the Answer soft key on the phone display 3. Talk directly back to the person who initiated the page Rejecting a Page 1. To ignore a page, press the Reject button Forwarding All Incoming Calls Any call to your phone will be forwarded to the phone number or extension number you choose. 1. From the idle display, press the Forward soft key. 2. Always will be highlighted so press the Select soft key 3. Enter a number to forward all future incoming calls to. 4. Select the Enable soft key to confirm call forwarding. A moving arrow appears on the Call Key to confirm call forwarding is enabled. Cancel Forward All Calls 1. From the idle display, press the Forward soft key. 2. Using and, select the forwarding type you want to change and then press the Select soft key. 3. Press the Disable soft key. 7

9 4. The idle display returns and the regular icon appears within the Call Key. Do Not Disturb A Desk Phone can be set to Do Not Disturb (DND). When a phone is set to DND, any internal or external call will immediately route to that phone s voic box without ringing the phone. Set DND 1. Press. 2. A flashing icon and text on the graphic display indicate that Do Not Disturb is enabled Cancel DND 1. Press again 2. DND will be disabled Voic Each phone has a built-in voic box. If a call to your phone is not answered or your phone is busy, the voic box will take a message and alert you through the message-waiting lamp at the top of the phone and optionally via to your cell phone or computer. Messages may be retrieved through your Desk Phone, your Personal Portal or from any phone. Retrieving Messages from Your Desk Phone 1. Press the messages key 2. Press the Connect soft key 3. Enter your PIN when prompted (it is 0000 by default) 4. You will be alerted to the number of new and listened to messages 5. After each voice message, options for saving, deleting or forwarding the message will be offered. Follow the voice prompts 8

10 Retrieving messages from any phone 1. Dial your Desk Phone number (shown on your display) 2. Allow the phone to ring then forward to your voic box 3. Enter your PIN over the greeting Retrieving messages via the Web 1. Go to 2. Enter your Desk Phone number 3. Enter your PIN 4. Click LOG IN 5. You will be presented with a list of new and listened to voic messages 6. Click the play button associated with the desired message and it will play through your computer speakers Change Your Voic PIN via the Phone 1. Press the messages key, 9

11 2. Enter your password when prompted (0000 by default) 3. Touch 8 for User Options 4. Touch 3 to enter a new PIN 5. Enter your new PIN and follow the directions to confirm and save your new PIN Enter/Change an Unavailable Greeting via the Phone 1. Press the messages key, 2. or dial your Desk Phone number from any phone. 3. Enter your password when prompted (it is 0000 by default) or over your current greeting if you have called from another phone. 4. Touch 8 for User Options 5. Touch 1 to record your new Unavailable Greeting Change the Amount of Time Before Voic Picks Up via the Phone 1. Press the Forward Softkey 2. Using, select No Answer 3. Press the Disable Soft Key 4. You will be returned to the main screen 5. Repeat steps Use the to select Forward After Rings; 7. Use the X button to remove the current value 8. Use the key pad to enter a number of rings 9. Press the Enable soft key 10. Press the OK softkey 10

Vertical 2-Line Desk Phone Quick Reference Guide

Vertical 2-Line Desk Phone Quick Reference Guide Contact your Sales Representative for more information. Table of Contents Introduction to your Xcelerator Desk Phone... 3 How to use your Xcelerator Desk Phone... 3 Answering and making calls... 3 Handling

More information

Yealink 46G. A Complete Overview for Conversation Users

Yealink 46G. A Complete Overview for Conversation Users Yealink 46G A Complete Overview for Conversation Users Contents Hardware... 3 Soft Keys... 4 Answering a Call... 6 Making a Call... 7 Actions Performed While in a Call... 7 Muting a Call... 7 Placing a

More information

Centrex Phone Instructions

Centrex Phone Instructions Centrex Phone Instructions Making a Call To Make a Call: Using the Handset - Lift the handset and dial Using the Speakerphone- Press the Speaker button and dial. To Dial: An internal extension - Dial the

More information

Polycom SoundPoint IP Phones

Polycom SoundPoint IP Phones Polycom SoundPoint IP Phones Polycom phones offer a high quality communications experience, combining an intuitive, easy to navigate interface with great audio quality. The purpose of this guide is to

More information

ENDING A CALL Press the EndCall soft key. Or depending on the call mode, press the speaker button or hang up the handset.

ENDING A CALL Press the EndCall soft key. Or depending on the call mode, press the speaker button or hang up the handset. PLACING A CALL Using the Handset: Pick up the handset. Enter the phone number, wait a few seconds and the call will process. Or enter the phone number first, then pick up the handset. Using the hands-free

More information

AiTech. Polycom VVX 300 / 400 / End User Training

AiTech. Polycom VVX 300 / 400 / End User Training AiTech Polycom VVX 300 / 400 / 500 - End User Training Goals Instill Basic Knowledge Alleviate Anxiety Provide Hands-on Experience Touch on Advanced Features Button Basics - VVX 300/400 Polycom VVX 300

More information

User Guide. Infinite Voice (Polycom VVX 300/400)

User Guide. Infinite Voice (Polycom VVX 300/400) User Guide Infinite Voice (Polycom VVX 300/400) August 2016 Table of Contents 1. Phone Keys and Views... 2 1.1 Phone Keys and Views... 2 1.1.1 Home View... 2 1.1.2 Lines View... 3 1.1.3 Calls View... 3

More information

Polycom VVX 300 Series

Polycom VVX 300 Series wowforbusiness.com Polycom VVX 300 Series Phone User Guide Basic Phone Functions Table of Contents Placing a Call...2 Ending a Call...3 Local Directory...3 Hold and Resume..4 Answering an Incoming Call....4

More information

Quickstart Guide Polycom VVX 400/410

Quickstart Guide Polycom VVX 400/410 Quickstart Guide Polycom VVX 400/410 Polycom VVX 300/310 Features Message Indicator Line Keys Line Keys Soft Keys Speaker Transfer Messages Hold Dialpad Home/Lines key Navigation keys/ Select key Headset

More information

Polycom IP550 & IP650 Owner s Manual V.3

Polycom IP550 & IP650 Owner s Manual V.3 Polycom IP550 & IP650 Owner s Manual V.3 1 Contents 1 Introduction... 5 Using this Document Notational conventions... 5 Typographicalconventions... 5 Special messages... 5 Definition... 5 Basic Requirements...

More information

TPGBizPhone. Standard T42G IP Phone User Guide

TPGBizPhone. Standard T42G IP Phone User Guide TPGBizPhone Standard T42G IP Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Icon Instructions... 6 LED Instructions... 7 Customising Your Phone... 8 General Settings... 8

More information

Polycom 450 IP Phone User Training. Advancing Technology with Personal Commitment

Polycom 450 IP Phone User Training. Advancing Technology with Personal Commitment Polycom 450 IP Phone User Training Advancing Technology with Personal Commitment Overview of IP 450 Phone Programming and Using the IP Phone Placing a Call Answering a Call Ending a Call Redialing a Number

More information

Setting up Polycom VVX phones on the Cloud PBX

Setting up Polycom VVX phones on the Cloud PBX Setting up Polycom VVX phones on the Cloud PBX This document outlines the set-up and use of Polycom VVX termninals on the Cloud PBX Contents List of Polycom phones that are auto provisioned and tightly

More information

Polycom VVX 201 User Guide

Polycom VVX 201 User Guide Polycom VVX 201 User Guide 1 Contents Introduction... 3 How to set up the Polycom VVX201... 4 Phone Keys and Hardware... 4 Phone Icons and Status Indicators... 5 Call Actions... 6 Place Calls... 6 Answer

More information

CALNET 3: AT&T Voice DNA : Quick reference guide

CALNET 3: AT&T Voice DNA : Quick reference guide CALNET 3: AT&T Voice DNA: Quick reference guide Polycom SoundPoint IP 321 / 331 CALNET 3: AT&T Voice DNA : Quick reference guide Polycom SoundPoint IP 321 / 331 Version 1.2 Page 2 AT&T Voice DNA : Quick

More information

Reference Guide. IP Phone/Calling Features Voice Mail Personal Assistant Toolbar. Dialing. Your Phone Calling Features.

Reference Guide. IP Phone/Calling Features Voice Mail Personal Assistant Toolbar. Dialing. Your Phone Calling Features. TelNet OfficeEdge Complete Polycom SoundPoint 550 IP Phone. Reference Guide IP Phone/Calling Features Voice Mail Personal Assistant Toolbar Dialing To dial phone number or extension Lift your handset and

More information

Polycom VVX 400 Quick Start Guide

Polycom VVX 400 Quick Start Guide Polycom VVX 400 Quick Start Guide To Answer a call, do any of the following; Lift Handset off cradle Push Speakerphone Key to use speakerphone Push Headset key to use headset (if equipped). If headset

More information

Yealink BASIC PHONE GUIDE T48G POWERED BY XCHANGE TELECOM

Yealink BASIC PHONE GUIDE T48G POWERED BY XCHANGE TELECOM POWERED BY XCHANGE TELECOM UNDERSTANDING THE KEYS ON YOUR The Hard keys may display a fixed function, may be programmed to display extensions or other frequently used functions like Speed Dial. The Soft

More information

Yealink T42S. Quick User Guide

Yealink T42S. Quick User Guide Yealink T42S Quick User Guide Key Guide New Message Indicator Hold/Line Keys Soft Keys Navigation Keys Mute Key Dial Pad Headset Key Message Key Redial Key Speaker Key Volume Key Instructions ANSWERING

More information

Hosted Phone Quick Start Guide. Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX phone.

Hosted Phone Quick Start Guide. Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX phone. Hosted Phone Quick Start Guide Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX 300-310 phone. 1 Contents Equipment......................................................................

More information

Polycom IP 430 User Guide

Polycom IP 430 User Guide Polycom IP 430 User Guide Table of Contents Table of Contents...2 Introduction...3 The Polycom IP430 IP Phone... 3 Web Portal...3 Telephony Toolbar...4 Document Format...4 Feature Functionality...4 Feature

More information

SIP Communicator Spitfire S300 User Guide

SIP Communicator Spitfire S300 User Guide SIP Communicator Spitfire S300 User Guide 1 TABLE OF CONTENTS Handset Description Page 3 Keypad Lock Page 6 Directory Page 6 Adding an Entry. Page 6 Edit or Delete an Entry Page 7 Black List Page 7 Dialing

More information

Network Phone - Polycom VVX311 Phone Quick Reference Card

Network Phone - Polycom VVX311 Phone Quick Reference Card Network Phone - Polycom VVX311 Phone Quick Reference Card Dialing Plan Fill in these important numbers for your dialing plan. Number Description My Direct Dial or Extension Operator / Attendant Off-site

More information

Polycom VVX User Guide

Polycom VVX User Guide Polycom VVX 500-600 User Guide Polycom VVX 500-600 Features USB port for external video camera Message waiting indicator Home/Lines key Speaker Dialpad Security slot (on side) Colour touchscreen display

More information

User Guide: Polycom SoundPoint IP335 Phone

User Guide: Polycom SoundPoint IP335 Phone User Guide: Polycom SoundPoint IP335 Phone User Guide Contents: User Guide Contents:... 2 IP335 Button Diagram... 3 Telephone Feature Overview... 4 IP335 Features... 4 Reading the Display... 4 How to Use

More information

Polycom Soundpoint 650 IP Phone User Guide

Polycom Soundpoint 650 IP Phone User Guide 20 19 18 17 16 1 2 15 14 13 12 This guide will help you to understand and operate your new IP Phone. Please print this guide and keep it handy! 3 11 For additional information go to: http://www.bullseyetelecom.com/learning-center

More information

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 321 / 331

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 321 / 331 CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 321 / 331 Version 1.2 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks

More information

Polycom VVX 500/600 Features

Polycom VVX 500/600 Features Polycom VVX 500/600 Features USB port for external video camera Message waiting indicator Home/Lines key Speaker Dialpad Security slot (on side) Colour touchscreen display Headset key Speakerphone key

More information

Polycom VVX 410 Customer User Guide

Polycom VVX 410 Customer User Guide USER GUIDE Software 4.1.4 March 2013 1725-49090-001 Rev A Polycom VVX 410 Customer User Guide 0 P a g e Phone Keys and Hardware The following figure shows the important phone features, which are described

More information

Polycom VVX 310/410. Quick User Guide. weavehelp.com

Polycom VVX 310/410. Quick User Guide. weavehelp.com Polycom VVX 310/410 Quick User Guide Key Guide Message Waiting Indicator Hold/Line Keys Home Key Dial Pad Navigation Selection Key Transfer Key Messages Key Hold Key Headset Key Speakerphone Key Mute Key

More information

END USER TRAINING. Cisco IP 8945 & 9951 Model Phones Presented By DataVox. Goose Creek ISD 8/15/2014

END USER TRAINING. Cisco IP 8945 & 9951 Model Phones Presented By DataVox. Goose Creek ISD 8/15/2014 END USER TRAINING Cisco IP 8945 & 9951 Model Phones Presented By DataVox Goose Creek ISD 1 8/15/2014 Introduction To The Phone Phone Layout Phone Settings Volume Adjustments Video Accessibility Directories

More information

TPG BizPhone. Premium T48G IP Phone User Guide

TPG BizPhone. Premium T48G IP Phone User Guide TPG BizPhone Premium T48G IP Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Icon Instructions... 6 LED Instructions... 7 Touch Screen Display... 8 Navigating Menu and Fields...

More information

SNOM M3 USER GUIDE TABLE OF CONTENTS

SNOM M3 USER GUIDE TABLE OF CONTENTS SNOM M3 USER GUIDE TABLE OF CONTENTS Handset 2 &3 Dialling a phone number 4 Incoming calls 4 Accepting a call 4 Denying/ Blocking a call 4 Hold and Resume 4 Multiple Call Handling 5 Transfer: 5 Direct

More information

Icon Instructions LED Instructions Touch Screen Display Navigating Menus and Fields Entering Data and Editing Fields

Icon Instructions LED Instructions Touch Screen Display Navigating Menus and Fields Entering Data and Editing Fields ... 4... 5... 5 Icon Instructions... 6 LED Instructions... 7 Touch Screen Display... 8 Navigating Menus and Fields... 10 Entering Data and Editing Fields... 11... 12 General Settings... 12 Backlight...

More information

Avaya 9408 User Guide

Avaya 9408 User Guide Avaya 9408 User Guide UW-IT Quick Reference Guide Contents 9408 Telephone Buttons and Features... 3 Description of Icons on the Display... 4 Making and Receiving Phone Calls... 5 Answering a Call... 5

More information

LG Ericsson IP Phone IP 8802A

LG Ericsson IP Phone IP 8802A LG Ericsson IP Phone IP 8802A 1 1 Message LED 2 3 8 4 9 5 6 7 10 11 12 13 Programmable Keys 14 2 Keys 1 Description of keys Navigation Controls: Left: Use to go to the previous menu in the settings menu.

More information

Reference Guide. IP Phone/Calling Features Voic . Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension.

Reference Guide. IP Phone/Calling Features Voic . Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension. TelNet OfficeEdge Complete Polycom VVX400 Series IP Phone. Reference Guide. IP Phone/Calling Features Voicemail Dialing Your Phone Calling Features To dial phone number or extension Lift your handset and

More information

Reference Guide. IP Phone/Calling Features Voic Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension.

Reference Guide. IP Phone/Calling Features Voic Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension. TelNet OfficeEdge Complete Polycom VVX300 / 310 IP Phone. Reference Guide. IP Phone/Calling Features Voicemail Dialing Your Phone Calling Features To dial phone number or extension Lift your handset and

More information

Quick Start Guide. Intermedia Hosted PBX Polycom VVX 300/310

Quick Start Guide. Intermedia Hosted PBX Polycom VVX 300/310 Quick Start Guide Intermedia Hosted PBX Polycom VVX 300/310 2 Welcome to your Hosted PBX service. What s in the box? Polycom VVX 300/310 A. Phone B. Ethernet Cable C. Handset Cable D. Handset E. Stand

More information

Polycom Soundpoint IP321 Phone Guide

Polycom Soundpoint IP321 Phone Guide Polycom Soundpoint IP321 Phone Guide 1 Polycom Soundpoint IP321 Phone Guide CONTENTS Making Calls... 3 Using the handset... 3 Using the hands-free speakerphone... 3 Using speed dial... 3 Answering Calls...

More information

Network Phone - Polycom VVX410 Phone Quick Reference Card

Network Phone - Polycom VVX410 Phone Quick Reference Card Network Phone - Polycom VVX410 Phone Quick Reference Card Dialing Plan Fill in these important numbers for your dialing plan. Number Description My Direct Dial or Extension Operator / Attendant Off-site

More information

Voic Guide. Access internally Access your mailbox by pressing the Messages/Msgs/MSG key or by dialing Enter your password.

Voic Guide. Access internally Access your mailbox by pressing the Messages/Msgs/MSG key or by dialing Enter your password. Voicemail Guide Access internally Access your mailbox by pressing the Messages/Msgs/MSG key or by dialing 1000. Enter your password. Access externally (if configured on your system) i.e. An option on your

More information

[Cisco IP Telephony Training]

[Cisco IP Telephony Training] [Cisco IP Telephony Training] [Knowing Your VoIP Phone] Message Waiting Light LCD Screen Line or speed dial buttons Footstand adjustment Soft keys Dialing pad Navigation button Volume Function toggles

More information

Quickstart Guide. Polycom VVX 500/600

Quickstart Guide. Polycom VVX 500/600 Quickstart Guide Polycom VVX 500/600 Polycom VVX 500/600 Features USB port for external video camera Message waiting indicator Home/Lines key Speaker Dialpad Security slot (on side) Colour touchscreen

More information

Quickstart Guide. Polycom VVX 400/410

Quickstart Guide. Polycom VVX 400/410 Quickstart Guide Polycom VVX 400/410 Polycom VVX 400/410 Features Message Indicator Line Keys Line Keys Soft Keys Speaker Home/Lines key Navigation keys / Select key Transfer Messages Hold Headset key

More information

Press the More key at anytime to scroll across if the feature you need is not visible.

Press the More key at anytime to scroll across if the feature you need is not visible. Display Features The display on your phone is very interactive. As you use the phone the information will change and different features and functions will appear on the display. The 6 buttons above the

More information

BUSINESS. QUICK START GUIDE Polycom VVX 410. Business Media Phone INTEGRATED COMMUNICATIONS SOLUTION

BUSINESS. QUICK START GUIDE Polycom VVX 410. Business Media Phone INTEGRATED COMMUNICATIONS SOLUTION BUSINESS INTEGRATED COMMUNICATIONS SOLUTION QUICK START GUIDE Polycom VVX 410 Business Media Phone With Business+ you now have access to the latest phone service. Get ready to experience the power of Business+.

More information

Agenda. Basic Phone Operation Voic Call Handling WebPortal

Agenda. Basic Phone Operation Voic Call Handling WebPortal Agenda Basic Phone Operation Voicemail Call Handling WebPortal Basic Phone Operation Message Indicator Light Line Buttons Soft Keys Screen Navagation Arrows Mute Volume Message Button Headset Button Transfer

More information

Cisco 504G, 514G, 508G, and 303G Initial Setup

Cisco 504G, 514G, 508G, and 303G Initial Setup Cisco 504G, 514G, 508G, and 303G Initial Setup 1 Handset 2 Message Waiting Indicator 3 LCD Screen 4 Line keys 5 Softkey buttons 6 Navigation button 7 Messages button 8 Hold button 9 Setup button 10 Mute

More information

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670 CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670 Version 1.4 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks

More information

Polycom VVX500 and VVX600

Polycom VVX500 and VVX600 Polycom VVX500 and VVX600 Full user guide Contents Contents... 2 Introduction... 4 How to set up the Polycom VVX500 and VVX600... 5 Phone Keys and Hardware... 6 Using your phone... 7 Home view... 7 Lines

More information

Vox Centrex Yealink T29 UserGuide

Vox Centrex Yealink T29 UserGuide Vox Centrex Yealink T29 UserGuide Monique Verto Supreme November 2015 TABLE OF CONTENTS Handset Description Page 2 Keypad Lock Page 5 Directory Page 5 Adding an Entry. Page 5 Edit or Delete an Entry..

More information

Polycom VVX 500 & VVX 600 Touch Screen Phone Owner s Manual V.3

Polycom VVX 500 & VVX 600 Touch Screen Phone Owner s Manual V.3 Polycom VVX 500 & VVX 600 Touch Screen Phone Owner s Manual V.3 1 1 INTRODUCTION... 6 Using this Document Notational conventions... 6 Typographicalconventions... 6 Special messages... 6 Definition... 6

More information

Polycom VVX500 Series IP Phone Reference Guide Dialing Your Phone Calling Features To dial phone number or extension Phone Views Speakerphone

Polycom VVX500 Series IP Phone Reference Guide Dialing Your Phone Calling Features To dial phone number or extension Phone Views Speakerphone TelNet OfficeEdge Complete Polycom VVX500 Series IP Phone. Reference Guide IP Phone/Calling Features Voicemail. Dialing Your Phone Calling Features To dial phone number or extension Lift handset and dial

More information

Setup & Information Guide Zultys 37G VoIP Phones

Setup & Information Guide Zultys 37G VoIP Phones Setup & Information Guide Zultys 37G VoIP Phones Contents Phone Installation... 3 Prerequisites... 3 Assembling Your Phone... 3 Connecting Your Phone... 4 First Phone Setup... 5 Understanding Your Phone...

More information

AVAYA 9608 IP Phone QUICK REFERENCE GUIDE

AVAYA 9608 IP Phone QUICK REFERENCE GUIDE AVAYA 9608 IP Phone QUICK REFERENCE GUIDE The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main display and can be controlled by the adjacent

More information

First Communications Cloud IP PBX User Guide (Polycom)

First Communications Cloud IP PBX User Guide (Polycom) First Communications Cloud IP PBX User Guide (Polycom) 2017 Property of First Communications Contents Introduction... 3 General Phone Operations... 4 Polycom VVX 300 Series... 4 Polycom VVX 300 Series

More information

SNOM 360 USER GUIDE TABLE OF CONTENTS

SNOM 360 USER GUIDE TABLE OF CONTENTS SNOM 360 USER GUIDE TABLE OF CONTENTS Keypad 2 &3 Dialling a phone number 4 Incoming calls 4 Accepting a call 4 Denying/ Blocking a call 5 Hold and Resume 5 Transfer: 6 Direct Transfer 6 Transfer to voicemail

More information

User Guide: Panasonic KX-UT113

User Guide: Panasonic KX-UT113 User Guide: Panasonic KX-UT113 User Guide Contents: User Guide Contents:... 2 KX-UT113 Button Diagram... 3 Telephone Feature Overview... 4 KX-UT113 Features... 4 Reading the Display... 4 How to Use your

More information

Yealink T41P Quick Reference Guide : 1

Yealink T41P Quick Reference Guide : 1 Yealink T41P Quick Reference Guide : 1 Line Soft Keys Navigation Volume Control Press - / + to adjust volume Mute Headset Messages Redial Speaker Yealink T41P Quick Reference Guide : 2 HOW TO PLACE A CALL

More information

Yealink Gigabit IP Phone SIP-T46G

Yealink Gigabit IP Phone SIP-T46G Yealink Gigabit IP Phone SIP-T46G Quick Reference Guide Applied to firmware version 72.1 or later. CONTENTS Basic Call Features Page 2-5 02 Placing a Call Answering a Call Ending a Call 03 Redial Call

More information

Polycom VVX410. Full user guide

Polycom VVX410. Full user guide Polycom VVX410 Full user guide Contents Contents... 2 Introduction... 4 How to set up the Polycom VVX410... 5 Phone Keys and Hardware... 6 Using your phone... 7 Home view... 7 Lines View... 7 Calls View...

More information

FORWARDING ALL CALLS TO ANOTHER PERSON

FORWARDING ALL CALLS TO ANOTHER PERSON UNDERSTANDING POLYCOM VVX 40 TABLE OF CONTENTS: COVER : UNDERSTANDING POLYCOM VVX 40... FORWARDING CALLS... LISTENING TO VOICEMAILS... MANAGING CONFERENCE CALLS... 4 TRANSFERRING CALLS... 6 UNDERSTANDING

More information

Quick Start Guide. Intermedia Hosted PBX Cisco SPA 303 and SPA 504G Phone

Quick Start Guide. Intermedia Hosted PBX Cisco SPA 303 and SPA 504G Phone Quick Start Guide Intermedia Hosted PBX Cisco SPA 303 and SPA 504G Phone 2 Welcome to your Hosted PBX Service. What s in the box? Cisco SPA 303 and 504G Phones A. Phone Base B. Handset C. Handset Cord

More information

Polycom VVX 400 Series

Polycom VVX 400 Series wowforbusiness.com Polycom VVX 400 Series Phone User Guide Basic Phone Functions Table of Contents Placing a Call...2 Ending a Call...3 Local Directory....3 Hold and Resume..4 Answering an Incoming Call....4

More information

ImpactConnect Hosted PBX Phone Guide - Polycom Soundpoint IP 335

ImpactConnect Hosted PBX Phone Guide - Polycom Soundpoint IP 335 Phone Guide - Contacts Customer suppt: @ 855-997-6353 customersuppt@impacttelecom.com myaccount.impacttelecom.com www.impacttelecom.com VERSION 1.3 FEBRUARY 2015 NAVIGATION Scrolling Step in/out of menus,

More information

Polycom 330 User Guide. Polycom IP 330 User Guide

Polycom 330 User Guide. Polycom IP 330 User Guide Polycom 330 User Guide Polycom IP 330 User Guide Table of Contents Table of Contents...2 Introduction...3 The Polycom IP330 IP Phone... 3 Web Portal...3 Telephony Toolbar...3 Document Format...4 Feature

More information

Cisco SPA525G2 Phone Owner s Manual V.3

Cisco SPA525G2 Phone Owner s Manual V.3 Cisco SPA525G2 Phone Owner s Manual V.3 1 1 INTRODUCTION... 3 USING THIS DOCUMENT... 3 SPECIAL MESSAGES... 3 BASIC REQUIREMENTS... 5 2 USING YOUR HOSTED PBX PHONE SYSTEM... 6 SYSTEM DESCRIPTION... 6 GETTING

More information

Connected Office Voice Group User Reference Guide 01/10/2016

Connected Office Voice Group User Reference Guide 01/10/2016 Connected Office Voice Group User Reference Guide 01/10/2016 USER REFERENCE GUIDE Welcome to Connected Office Voice! This guide describes the user features of your new VoIP services and is intended for

More information

Quick Reference Guide

Quick Reference Guide Dialing Plan Fill in these important numbers for your dialing plan. Making Calls When making calls outside your dealership, enter a 9 and then the 10-digit number. You do not need to enter a 1 for long

More information

Cisco 8841/8851/8861 Dial Plan

Cisco 8841/8851/8861 Dial Plan Cisco 8841/8851/8861 Dial Plan Internal Calls: Dial 5-digit extension External Calls: Site-to Site 5-digit number Domestic: 9+1 Area Code + Number Int l: 9+011+Country Code + Number Emergency External:

More information

Cisco Business Edition 4000 End User Guide

Cisco Business Edition 4000 End User Guide Your Phone 1 Incoming call or voicemail indicator 2 Feature and line buttons 3 Softkeys 4 Navigation 5 Hold, Transfer, and Conference 6 Speakerphone, Headset, and Mute 7 Voicemail, Applications, and Directory

More information

Cisco 8811 Dial Plan. Place a Call. Answer a Call. Put a Call on Hold. Feature and Session Buttons. Your Phone

Cisco 8811 Dial Plan. Place a Call. Answer a Call. Put a Call on Hold. Feature and Session Buttons. Your Phone Cisco 8811 Dial Plan Internal Calls: Dial 5-digit extension External Calls: Site-to Site 5-digit number Domestic: 9+1+ Area Code + Number Int l: 9+011+Country Code + Number Emergency External: 9+911 or

More information

Polycom VVX 300 Training

Polycom VVX 300 Training Polycom VVX 300 Training Home View You can always return to the Homescreen by pressing the Home button on your phone. You can use the arrows to scroll and select your desired icon. VVX 300 Front View VVX

More information

Yealink Gigabit IP Phone SIP-T48G

Yealink Gigabit IP Phone SIP-T48G Yealink Gigabit IP Phone SIP-T48G Quick Reference Guide Applied to firmware version 72.1 or later. CONTENTS Using your Phone Page 2 02 Navigating the Touch Screen Basic Call Features Page 3-6 03 Placing

More information

Polycom VVX300 / VVX310 / VVX400 / VVX410. User Guide

Polycom VVX300 / VVX310 / VVX400 / VVX410. User Guide Polycom VVX300 / VVX310 / VVX400 / VVX410 User Guide Table of content Phones overview Basic telephony features Advanced telephony features Voicemail & Call history Phone preferences Contact management

More information

Cisco IP Phone 7906G and 7911G Basic User Guide

Cisco IP Phone 7906G and 7911G Basic User Guide CISCO IP PHONE 790G AND 7911G Hold Places the active call on hold, resumes a call on hold, and switches between an active call and an incoming call or an active call and a call on hold. 7 Keypad Works

More information

Polycom VVX 300/310 Desk Phone Owner s Manual V.1

Polycom VVX 300/310 Desk Phone Owner s Manual V.1 Polycom VVX 300/310 Desk Phone Owner s Manual V.1 1 Table of Contents Contents Table of Contents... 2 1 Introduction... 5 Using this Document... 5 Typographical conventions... 5 Special messages... 5 Definition...

More information

POLYCOM PHONE USER GUIDE

POLYCOM PHONE USER GUIDE POLYCOM PHONE USER GUIDE PLACING AND ANSWERING AUDIO CALLS VVX 300, 400, 500 and 600 can manage a maximum of 24 active, incoming, and held audio calls at a time. However, you can have only one active call

More information

Cisco Business Edition 4000 End User Guide

Cisco Business Edition 4000 End User Guide for Cisco IP Phone 8800 Series Softkeys available in various states Your Phone 1 Incoming call or voicemail indicator 2 Feature and line buttons 3 Softkeys 4 Back, Navigation cluster, and Release 5 Hold,

More information

Polycom IP 5000 User Guide

Polycom IP 5000 User Guide Polycom IP 5000 User Guide 1 Contents 1.0 Basic Phone Features... 3 Placing Calls... 3 Answering Calls... 3 Ending Calls... 3 Redialling Numbers... 3 Muting the Microphone... 3 Holding and Resuming Calls...

More information

What you will learn today..

What you will learn today.. What you will learn today.. Getting Started Dial Plan Phone and Calling Features Unified Communications 2 Getting Started Phone Navigation Note: SoundPoint IP 335 pictured. Appearance might vary slightly

More information

Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes

Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes Aastra 6869i Key Descriptions Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes Hold Key - Places an active call on hold. To retrieve

More information

Cisco 8841 & 8851 IP Phone Quick Reference V 1.2

Cisco 8841 & 8851 IP Phone Quick Reference V 1.2 Cisco 8841 & 8851 IP Phone Quick Reference V 1.2 1. Handset Light Strip 2. Line / Session Buttons 3. Phone Screen 4. Soft Key Buttons* 5. Navigation and Select Button 6. Release Button 7. Hold / Resume

More information

UCx User Guide for Nortel M1/CS1000 Digital Phones

UCx User Guide for Nortel M1/CS1000 Digital Phones UCx User Guide for Nortel M1/CS1000 Digital Phones 1. Introduction This User's Guide provides a description of features for the Aries and Taurus series Meridian digital telephone sets as well as analog

More information

Cisco 8945 IP Phone Quick Reference Guide

Cisco 8945 IP Phone Quick Reference Guide Cisco 8945 IP Phone Quick Reference Guide University of La Verne: Networks and Unified Communications How Do I? Solution: Tip Place A Call? Put a Call on Hold? Lift the handset and dial the number OR Press

More information

Polycom VVX201. Owner s Manual. Version 2

Polycom VVX201. Owner s Manual. Version 2 Polycom VVX201 Owner s Manual Version 2 TABLE OF CONTENTS Before You Begin... 6 Who Should Read this Guide?...6 Typographic Conventions...6 Get Started... 7 View Your Phone Keys and Hardware...7 VVX 201

More information

Net2Phone Phone Tutorial

Net2Phone Phone Tutorial Net2Phone Phone Tutorial www.net2phone.com Polycom VVX300 and VVX400 The following is a list of the most common tasks performed by users of these phones. Keep in mind that there are various ways to execute

More information

Virtual Communications Express Quick Start Guide: Polycom VVX 401/411

Virtual Communications Express Quick Start Guide: Polycom VVX 401/411 Quick Start Guide: Polycom VVX 401/411 Phone Views Your Polycom VVX 401/411 Business Media Phone has four main views: Home, Calls, Active Call, and Lines (default). You can access the Home and Lines view

More information

AVAYA 9601 SIP DESKPHONE INSTRUCTIONS

AVAYA 9601 SIP DESKPHONE INSTRUCTIONS AVAYA 9601 SIP DESKPHONE INSTRUCTIONS The following table provides button/feature descriptions for the 9601 deskphone. Name Description 1 Message Waiting Indicator An illuminated red light in the upper

More information

Polycom VVX 600 Series

Polycom VVX 600 Series wowforbusiness.com Phone User Guide Basic Phone Functions Table of Contents Main Screen Views. 2 Placing a Call...3 Placing & Ending a Call...4 Local Directory...4 Missed Call/ Last Call Received. 5 Hold

More information

SV9100 User Guide with UM8000 Voic . Quick Guide to using your telephone and voic

SV9100 User Guide with UM8000 Voic . Quick Guide to using your telephone and voic SV9100 User Guide with UM8000 Voicemail Quick Guide to using your telephone and voicemail Telephone Quick Guide Security Available only on IP phones. 1 (1) Call Indicator Lamp - Lamp at top corner of DT

More information

Quick Start Guide. Intermedia Hosted PBX Yealink T46G

Quick Start Guide. Intermedia Hosted PBX Yealink T46G Quick Start Guide Intermedia Hosted PBX Yealink T46G What s in the box? Yealink T46G A. Phone B. Ethernet Cable C. Handset Cable D. Handset E. Stand F. Quick Start Guide G. Power Adapter Welcome to your

More information

Working with IP Phones

Working with IP Phones Q u i c k R e f e r e n c e G u i d e Working with IP Phones About Your Phone Inside this guide: Basic Call Handling 3 Placing a Call Answering a Call Using Hold and Resume Switching Among Calls Advanced

More information

What you will learn today..

What you will learn today.. What you will learn today.. Getting Started Dial Plan Phone and Calling Features Unified Communications 2 Getting Started Phone Navigation Message Waiting Indicator Line Keys Navigation Keys Soft Keys

More information

Quick Start Guide. Intermedia Hosted PBX Yealink W52 Wireless DECT Phone

Quick Start Guide. Intermedia Hosted PBX Yealink W52 Wireless DECT Phone Quick Start Guide Intermedia Hosted PBX Yealink W52 Wireless DECT Phone 2 Welcome to your Hosted PBX Service. What s in the box? Yealink W52 Wireless DECT Phone W52 Base Parts A. 1 Base Station B. 1 Power

More information

Polycom VVX500. Flip Connect. User Guide. Flip Solutions Ltd t/a Flip Connect Unit 5/6, 29 Mill Lane, Welwyn Hertfordshire, AL6 9EU

Polycom VVX500. Flip Connect. User Guide. Flip Solutions Ltd t/a Flip Connect Unit 5/6, 29 Mill Lane, Welwyn Hertfordshire, AL6 9EU Flip Connect Polycom VVX500 User Guide _- Unit 5/6, 29 Mill Lane, Welwyn Hertfordshire, AL6 9EU 020 3056 5060 0870 421 5411 support@flipconnect.co.uk www.flipconnect.co.uk Contents How to set up the Polycom

More information

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW This Telephone Guide describes the various features available to you. Telephone Buttons and Icons describe the physical buttons and keys on the phone, the Touchscreen Overview outlines basic functions

More information

Operating Your Phone. This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features.

Operating Your Phone. This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features. This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features. Note Because there are differences in phone and site configurations, not all features

More information

Telstra VVX410 Phone Guide

Telstra VVX410 Phone Guide Select Save Config to Save the Config Your phone will automatically reboot Note 1: Restarting the phone may take a few minutes Note 2: If your phone has been preconfigured the QSetup soft key will not

More information