Clearspan Communicator Mobile R for Android Platforms

Transcription

1 Clearspan Communicator Mobile R for Android Platforms RELEASE NOTES FEBRUARY 2015

2 Table of Contents Overview... 3 Description... 3 New Features... 6 Improvements and Bug Fixes in this Release... 7 Hardware/OS Requirements Upgrade Information Known Limitations and Issues Installation and Start-up Configuration Contacts Connectivity Presence Chat Multiple Devices Call Logs/History Service Management Search Audio Calls Video Calls Call Recording Other Product Availability Mitel

3 OVERVIEW This document announces the General Availability for the release of the Clearspan Communicator Mobile for Android. DESCRIPTION Clearspan Communcator Mobile for Android smartphones is an application installed on smartphones running the Android operating system. Available from the Google Play store, the Communicator provides users with a mobile App on their Android based smartphone which provides Clearspan call control and may provide users with the ability to place Audio and Video calls from their Android smartphones. The following product distinctions will be available for the Clearspan Communicator Mobile for Android: Clearspan Communicator Mobile Voice: A mobile app providing audio calling capabilities. Clearspan Communicator Mobile Video: A mobile app providing audio and video calling capabilities. The following matrix outlines the features and differences of the two versions: The information conveyed in this document is confidential and proprietary to Mitel and is intended solely for Mitel employees and members of Mitel s reseller channel who specifically have a need to know this information. If you are not a Mitel employee or a Mitel authorized PARTNER, you are not the intended recipient of this information. Please delete or return any related material. Mitel will enforce its right to protect its confidential and proprietary information and failure to comply with the foregoing may result in legal action against you or your company. 3 Mitel

4 In addition to the configuration and call control features listed in the table above, Clearspan Communicator Mobile for Android smartphones introduces some new capabilities, including the Call Pull feature. The Call Pull function enables the user to retrieve an active call on any of their shared telephony endpoints or devices through their Clearspan Communicator Mobile client. A long press on the client s dialer * key is equivalent to dialing the *11 (default) feature access code typically used to activate this function. 4 Mitel

5 Additionally, users can select/set the device behavior when originating calls. The Dialing Service screen allows users to set the choices enabled for outbound calls, with the choices provided being: Mobile smartphone (originate using cellular service) VOIP Call (originate using Wi-Fi) Call Back (originate using Clearspan Anywhere or Clearspan Remote Office services) Always Ask (It is recommend that this be set ensuring that users will have to select the mechanism to initiate the call based on the services currently enabled for the user) 5 Mitel

6 NEW FEATURES Clearspan Communicator release for Android platforms provides enhancements in a number of areas including the following: Add test (echo) service to test audio/video/im function/quality. Reduce the number of clicks for main use cases. Add tag for config to disable directory search. Show native or enterprise directory on first login. Support a link for "Forgot Password" on the login dialog box. Support Bluetooth with Android mobile client. Improve Audio Call Transfer and Conferencing User Experience (UX). Ability to add contacts to the local address book from local contacts list. ios Data Hardening - conform to ios Class A and B data storage requirements. Ability to configure Tab order. Remove Received and Placed call log filters on Android. Forced logout (SIP). Improve Failover mechanism of BTBC mobile to match BTBC Desktop behavior. E911/generic message shown on login. Configurable media ports. UX improvements. Auto-accept buddy presence request for a buddy that is already in the contact list. Log files rotation. 6 Mitel

7 IMPROVEMENTS AND BUG FIXES IN THIS RELEASE For information about the bugs addressed in this release, as well as other minor changes, refer to the Clearspan Communicator Desktop Release Notes for The most important improvements and bug fixes for are as follows: Android - contact card not updating. Android Clearspan Communicator client Release 20 cannot sign in. Android cannot initiate conference. Android client Dial same number of previous registered user. Android client does not show the Call Pull button. Android mobile app not properly dealing multiple anywhere numbers. Android SC do not log in if xsi-actions context path is not defined in com.broadsoft.xsi-actions. Brand Text Color for Action Bar. Branded Communicator client crashes when caller chooses to add third party to video call. Branded Communicator client crashes when opening from running in background. Branded Communicator crashes on start. Branding of the busy Tone is not supported. Branding process causing application failure on Nexus 7. Communicator Android crash scrolling all contacts synched with large exchange contacts list. Communicator buddy names are displayed with their ID rather than the name. AAL BT mobile ios Macro Blocks per Second Error on Media Server. Android cannot initiate conference. Mobile logged in user displayed added contact. Mobile presence not shown on WiFi until reboot of the phone. Buddy add issues client showing a? and a grayed out box. Buddy request has to be accepted multiple times. Communicator Android branded includes other operator SDK libraries. Client sends Xsi-actions for Call Recording despite being set to false. Conference ID/Security PIN are not dialed when call is made from Context menu. Contact card not updating. Display name update problem on call-transfer. Displays null when the call is active and no display name is available. Galaxy S4 volume bug. Google Play SSL Warning. Heartbleed vulnerability on the soft clients. How to disable Call Settings in Communicator Mobile client. 7 Mitel

8 Improvements related to video calls. Incoming call interrupted when Communicator re-registers. Incorrect representation of the user name in add contact request on Android Galaxy S4. Log files rotation. Logged in user displayed added contact. Mobile presence not shown on WiFi until reboot of the phone. Music does not stop while receiving incoming calls. My Room and conference issues on the Android Communicator app. My Room conference fails on mobile. No documentation on mobile <level> config. No options to set number of rings for CFNA on Communicator Client. Not applying latest device configuration on login. On some devices, the speaker volume is set to maximum. OpenSSL Security Advisory June 5th, Outgoing video from Samsung S2 is rotated to 90 degrees. Outgoing video from some specific devices is rotated 90 degrees when the maximum resolution of the device's camera is used in the configuration file. Parameter annexb=no omitted in 200 OK response. Participants list displays participants with SIP prefix and domain. Phone vibrates on incoming calls when Android device is in silent mode. Problem when user tries to add a buddy from a Microsoft Lync account that has an underscore (_) in the ID. Quad-core devices and Motorola Atrix cannot deposit a video voice message. Random camera crashes during video call. Release 19 - Android Clients unable to log in to Communicator (UCx). Screen does not light up when moved away from face. Security vulnerabilities. Separate contacts in buddy list for IM&P and phone numbers. Sometimes a duplicate CSeq could be used by Communicator. The workaround is to disable the subscribe-conference-info option. Sony Xperia S removed from the list of supported devices. Sound Android Branding (in the Branding document). Swipe-to-dismiss on missing call notifications. The client sends BYE in error after REFER. Communicator client crashes when caller chooses to add third part to video call. Communicator client receives number not name on buddy request. Communicator does not support CANCEL: Call completed elsewhere. 8 Mitel

9 Communicator responds with 405 Method Not Allowed on canceling an INVITE. UI controls for Call recording On Demand feature are disabled until recording is being prepared on the server side (usually first 5 seconds after the request Unable to cancel an attempt to add someone to N-way call. Unbrandable overflow icon on Android softclient. Undocumented branding parameters. User receives a message to upgrade the call when a conference call is established. Very high pitch volume for the ring tone Communicator on Samsung Galaxy S4. Video Call enables audio on speaker. XMPP details incorrect and incomplete when receive buddy request. Incoming video stream is not rendered correctly on the following devices: o o o HTC Thunderbolt HTC Droid Incredible Xperia PLAY Outgoing video from some specific devices is rotated 90 degrees when the maximum resolution of the device's camera is used in the configuration file. Reported for the following devices but not limited to: o o Nexus S on VGA resolution when the front camera is used Samsung Galaxy Note on 4CIF resolution when the front camera is used displayed with callers number on second incoming call. 405 Method Not Allowed. 9 Mitel

10 HARDWARE/OS REQUIREMENTS The following table outlines the system requirements for using the Clearspan Communicator Mobile for Android smartphones. HARDWARE For best user experience and specifically for video calling, the following is recommended: Dual core CPU (or higher) 1 GB RAM (or higher) ARMv7 instruction set supported by the CPU (for media capabilities) Minimum screen resolution 320 x 480 The client has been validated on the following reference devices: LG Nexus 5 Android v4.4 LG Nexus 4 (E960) Android v4.4.2 Samsung Galaxy SIII (GT-i9300) Android v4.0.4 Samsung Galaxy Note (GT-N7000) Android v4.1.2 HTC Sensation XL Android v4.0.3 The client has been validated for audio and video functionality on the following devices: Google Galaxy Nexus (GT-I9250) Android HTC One S HTC One S Samsung Galaxy S II GT-I9100 Samsung Galaxy S II GT-I9100 Samsung Galaxy Note GT-N7000 Samsung Galaxy S III GT-I9300 Samsung Galaxy S III GT-I9305 Samsung Galaxy S IV LTE GT-I9505 Sony Xperia S LT26i. OS Android 2.3 and Android 4 OS or later 10 Mitel

11 UPGRADE INFORMATION The Clearspan Communicator Mobile for Android smartphones is downloadable from the Google Play store. It is strongly recommended to uninstall previous development versions of the client before downloading and installing the new client from the Google Play store. Startup requires the Mobile user to enter the Device Configuration URL (same as desktop clients) and the User ID URL and Password. 11 Mitel

12 KNOWN LIMITATIONS AND ISSUES This is the generally available version of the Clearspan Communicator Mobile for Android smartphones. While thorough testing has been completed both in-house and through trials with customers, there are still some known issues that are not considered gating to the GA status of the product. This section captures the known limitations and issues that affect the service related to the client software. Whenever possible, suggested workarounds are provided. INSTALLATION AND START-UP It is strongly recommended to uninstall previous development versions of the client before installing the release client from Google Play (former Android Market). NOTE: Clearspan Communicator uses OpenSSL for SRTP (audio and video calls). This version of OpenSSL is NOT affected by the Heartbleed vulnerability (source: CONFIGURATION For more information, see the Clearspan Communicator for Android and ios Configuration Guide. CONTACTS Due to the new features in Release 20.1.x, a change to the Contact List data structure was implemented. After the user is upgraded to the Release 20.1.x version of Clearspan Communicator, they can no longer make changes to the contact list when using an earlier 20.0.x or 10.x client release. Users are able to log in, chat, and make calls but are to edit or add new contacts until they upgrade that device to a Release 20.1.x version of the Clearspan Communicator client. CONNECTIVITY The following are known limitations for connectivity: PRESENCE SIP failover support includes a DNS SRV query and failover or failback for REGISTER and INVITE messages. Proxy-discovery is not implemented on mobile. The following is a known limitation for chat: In case the user goes offline with Airplane mode or loses connectivity for another reason, they will still be presented with their last known status over the next 24 hours or until the next login (whatever comes first). The workaround is to sign out from the Clearspan Communicator client before changing to Airplane mode. CHAT The following are known limitations for chat: Client could shows duplicated messages after a failover (server-side issue). Cannot add and communicate with account from different domains GTalk and MLync (server-side issue). 12 Mitel

13 MULTIPLE DEVICES None. CALL LOGS/HISTORY None. SERVICE MANAGEMENT None. SEARCH None. AUDIO CALLS The following are known limitations for audio calls: Poor audio on some devices when using G.722. This is relevant to the HTC Desire S device (specific chipset). Possible low audio quality on some Motorola devices. Adaptive Multi-Rate Narrowband (AMR-NB) and Adaptive Multi-Rate Wideband (AMR-WB) and G722.1 audio codecs are disabled in the reference client. When the user holds and resumes a call, the first transfer of the call is not transferred. On some HTC devices, the user is not able to place a second call. Cannot make a direct call transfer or hold when B-party has SRTP in mandatory mode (serverside). Clipping audio on Samsung Galaxy S3 Mini device. Dialing My Room via Call Back and Call Through requires the user to manually input the conference ID. Audio stream is missing on Sony Xperia V. In-call volume levels on some HTC devices could be incorrect. VIDEO CALLS The following are known limitations for video calls: Video calls against Polycom devices can experience short image freezes. Missing video on some Polycom devices. This can be avoided by setting use- sip-info to true in the configuration file. Video calls against third-party video phones (such as, Cisco Tandberg E20 and Grandstream) can fail depending on the configuration. By default, video calls are only enabled on devices that have been verified. For the full device list, see the Clearspan Communicator for Desktop, Mobile, and ios Tablet Product Guide (Desktop-Release , Mobile-Release Tablet-Release ). 13 Mitel

14 On some devices, there is a problem with the outgoing calls if the proxy port used is The user cannot initiate an audio or video call. The workaround is to modify the configuration file to use only part of the audio and video codecs. Quad-core devices and Motorola Atrix cannot deposit a video voice message. There is a possible aspect ratio discrepancy on some devices. The UI responds slowly during a video call. Depending on network conditions, the returned video stream from Echo service could be broken. Depending on the device, the end user could experience problems with viewing/recording video voice mail. CALL RECORDING The following is a known limitation for call recording: OTHER Call recording On Demand feature is not available within the first 5 seconds of the call. The following are additional known limitations: For Call Back and Call-Through mode, the account requires Clearspan Anywhere, or Remote Office to be enabled. If the client is configured to reject a call with 603 Decline instead of 486 Busy Here, Call Forwarding Busy and Call Forwarding No Answer may not work as expected. The voice mail account must be enabled and the voice mail server must be specified in the configuration to use the voice mail features. On some devices with hardware Menu key, the menu items cannot be branded and use the color scheme defined by the system. Xtended Services Interface (Xsi) failover requires Android 4.0.x and above. When mandatory SRTP is used for a call and the other party has Music On Hold configured, the call drops after putting it on hold. Call transfer with SRTP in mandatory mode is affected due to server limitations. When SRTP on the client is in Preferred mode, then the Music On Hold must be disabled for the conference initiator to have a conference. In addition, it is possible for the third person to receive notification to upgrade the call to Video. This is a server-side issue, which is currently in progress. The Mobile client provides a feature for intercepting calls started with the native dialer and prompting to complete the call with Clearspan Communicator. This feature is enabled by the manufacturer and it is not available on all Android phones. For example, it is not available on HTC phones. Automatic proxy discovery is not supported. On devices with button Menu running Android 4.x, for example, the Samsung Galaxy series, the highlight color may not be applied. User password is stored on the device using device-unique pre-defined encryption keys in order to support auto-login. In some environments, UC-One could crash when a CS call is rejected. 14 Mitel

15 On some devices with Android 4.x, receiving a big packet can cause communication interruption if the used proxy port is To avoid this, only audio calls can be initiated or received with such a device. Currently, the issue is confirmed on the following devices: o Samsung Galaxy S2 with (fixed in 4.1) o Sony Xperia S with o Motorola Razr with o Sony Xperia Z with 4.1 o Sony brand with Android 4.x o LG Nexus 4 o Samsung Galaxy S4 NOTE: It is strongly advised for the SIP port to be different from 5060 (for example, 5075) due to known issues with using the standard SIP port (5060) with mobile devices. 15 Mitel

16 PRODUCT AVAILABILITY The Clearspan Communicator Mobile for Android smartphones can be downloaded from the Google Play store in February To obtain additional information about the Clearspan Communicator products, or to receive any additional documentation that might be required, please contact your Mitel representative. 16 Mitel

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