Solutions for Unified Critical Communications. Patient Care Coordination and Provider Collaboration with HIPAA Compliant Texting and Telemedicine

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1 Solutions for Unified Critical Communications Patient Care Coordination and Provider Collaboration with HIPAA Compliant Texting and Telemedicine

2 Agenda + The patient perspective + The challenge and benefits + Telemedicine + The future and evolution + The ROI case for HIPAA compliant texting and telemedicine + How Everbridge can support patient care coordination and provider collaboration with HipaaBridge LinkedIn Member? Join our LinkedIn Everbridge Incident Management Professionals Group 2

3 Housekeeping Use the Q&A function to submit your #mhealth #HipaaBridge We ll send out a recording after the event 3

4 Today s Presenter: Ranya Habash, MD Chief Medical Officer Everbridge PATIENT CARE COORDINATION AND PROVIDE COLLABORATION WITH HIPAA COMPLIANT TEXTING AND TELEMEDICINE 4

5 THE CHALLENGE Doctors and health care providers love to text and use FaceTime with each other and with their patients because it s easy but it s not HIPAA compliant! 92% of providers that use SMS to communicate with each other and patients do not use a HIPAA compliant application 5

6 THE PATIENT PERSPECTIVE 80% of smartphone users want to use their mobile devices to interact with healthcare providers - FICO survey of over 2,000 smartphone users in the United States and 11 other countries Out of 2,000 adults who had a physician, would you make sacrifices to have constant access to them via a mobile device? What sort of sacrifices? 13% 9% Give up shopping for a month Forgo their next vacation 5% 3% Skip showers for a week Forfeit a salary increase - Harris Poll survey of 2,000 adults conducted for MDLIVE 6

7 THE FUTURE OF TELEMEDICINE Telemedicine is one of the fastest growing segments in healthcare! Half of all US hospitals now use some form of telemedicine (American Telemedicine Association) The global telehospital/clinical and telehome market is expected to reach $43.4 billion by 2019 an increase from $19.2 billion in 2014 (BCC Research) 7

8 THE EVOLUTION OF TELEMEDICINE Keep going almost there 8

9 INTRODUCING HIPAABRIDGE No learning curve just like texting and FaceTime! HIPAA-compliant texting Secure video conferencing Don t want to type? Try push to talk Text one colleague or a group HIPAA Compliant Texting and Video Telemedicine 9

10 THE ROI CASE The ROI for Hospitals 1. Lower liability Risk 2. Nurse productivity 81% of healthcare professionals believe the use of clinical communication and collaboration systems would increase productivity 3. Doctor productivity 4. Pager, badge & phone replacement 5. Reduce readmission penalties 57% of healthcare professionals believe secure mobile communications could prevent at least 10% of high-risk readmissions 6. Facilitate transfers 7. Reimbursement for e-visits 8. Patient satisfaction 10

11 HIPAABRIDGE PROVIDES FLEXIBLE COMMUNICATION Your Institution Your Affiliates Your Patients Provider to Provider Provider to Patient Provider to Many Collaboration Exchange of diagnosis ideas Share prescriptions Share patient records Telemedicine consultations Patient follow ups Discharge instructions to avoid re-admission Patient engagement (ACO members & meaningful uses) Convenient case collaboration Include specialists, on call resources & patients in both group messages and video Fast escalation of referrals, prescriptions & lab orders 11

12 HIPAABRIDGE: IMPACT THE BOTTOM LINE Real Savings Example: Home Telehealth Program Veterans Health Administration 25% Reduction in number of bed days of care 19% Reduction in the number of hospital admissions Significant reduction in costs and an increase in quality Study 17,025 patients 12

13 HIPAABRIDGE: VIDEO CALLS FOR TELEMEDICINE Telemedicine Reimbursed at 100% of the Code Billed Same as an office visit in many states and circumstances Telemedicine between patients & their own doctors Allows 24/7 care by the people who actually know you Adjunct to office visit: Emergent care, followup, triage Coordinate care for patients with chronic health conditions Large companies keep employees healthy & working Patients don t have to take off work, sit in the waiting room, etc. Leverage HipaaBridge Telemedicine to Increase Engagement 13

14 PATIENTS LOVE TELEMEDICINE AND IT S REIMBURSABLE Telemed Reimbursement Insurances are paying Malpractice is covering Coding rules Documentation rules This is the icing on the cake for your institution and your doctors! 14

15 HIPAABRIDGE: SCALABLE TELEMEDICINE ADOPTION Traditional Telemedicine HipaaBridge Telemedicine Expensive and requires capital investment Complicated network, hardware and software installation VS. Anyone with a smartphone or tablet can have telemedicine No complicated installation it s a SaaS Solution Training required Not available for use in patient s home Fits in with your existing workflows and process Works for clinicians, employees and patients 15

16 HIPAABRIDGE: EASY TO DRIVE ADOPTION Free Mobile Download ios and Android FREE Easy Access for Medical Professionals and Patients Encourages an Open Extended Network 16

17 HIPAACHAT MILITARY GRADE TRIPLE ENCRYPTION Others In transmission At rest HipaaBridge HACKED One key unlocks all the messages! x Each message Each message is encrypted separately making it nearly impossible for a hacker to compromise multiple messages 17

18 THE EVERBRIDGE HIPAABRIDGE PARTNER NETWORK Everbridge Aligns with Verizon and Apple, transforming the way healthcare is delivered and managed Verizon Bill-On- Behalf-Of Program Leverage a Single Provider Streamline Operational Efficiencies Improve Patient and Provider Access to Care Ease billing and budget options Obtain consults, complimentary and integrated solutions Collaborate on initiatives and solutions to simplify workflow And control costs and meet HIPAA regulations 18

19 Q&A Use the Q&A function to submit your questions. Contact Us!

20 CONTACT INFORMATION & FREE DEMO Thank you for joining us today! Download HipaaBridge for Free! Everbridge Resources: On-Demand Webinars: White papers, case studies and more Follow us: 20