Retail Satellite Solutions Guide

Transcription

1 Retail Satellite Solutions Guide Satellite Phones Smartphone Extenders Satellite Broadband Personal Communicators pivotel.com.au

2 Trust Australia s leading mobile satellite company to have the right solution for you! More Capable Pivotel is one of only four licensed mobile carriers in Australia, and the only licensed mobile carrier focussed on mobile satellite services. We only provide carrier grade network services so you can be confident that your satellite services are reliable and secure. More Connected Pivotel has invested in protected direct interconnection with all major mobile satellite networks providing resilient, consistent mobile satellite services with lower latency, higher voice quality and flexible data connectivity options. More Value Pivotel s Australian satellite ground network and status as a licenced mobile carrier allows us to provide unique service benefits like standard Australian mobile numbers on satellite phone services, free test call services and cost control tools including usage alerts and restricted dialling lists. More Support Our nationwide network of over 120 dealers provides friendly, knowledgeable sales and service backed by our team of experienced, Australian based, satellite only customer care agents who provide unmatched, one-call customer service across all Pivotel satellite solutions. How this benefits you! A D V A N T A G E Standard Australian Mobile Numbers Not national or international satellite phone numbers that are harder to remember, harder to use and more expensive to call. Callers To You Pay Only Standard Call-To-Mobile Rates Often calls to a Pivotel satellite phone are at no cost from within a mobile bundle. This compares with the cost to call satellite numbers (the numbers provided by other satellite companies) at up to 20 per minute to call. No Call Restrictions When Calling a Pivotel Satellite Phone From a PBX Calls can be made to a Pivotel satellite phone from a PBX with international calling restrictions when international satellite numbers would be blocked. Satellite Technology With Pivotel you get one network service but have four satellite technology options providing more choices for a satellite phone fleet that meets your business needs. Make Calls Within Your Fleet At Standard Rates Calls on the Pivotel network between phones on different satellite technologies are always charged at call-to-mobile rates so you don t need to worry about high calling costs between satellite technologies. Simple Domestic Dialling Dial just like you would from a mobile, so you don t need to remember complex dialling strings and country codes. Phone Number White Lists Restrict the numbers able to be called from your satellite phones and reduce unauthorised use. Free Calls To Pivotel Customer Care and the Pivotel Satellite Test Call Service ( TEST) (on selected plans.) Progressive Usage Alerts Receive free and satellite SMS alert notifications when you exceed usage thresholds based on your plan s included call value to help control your costs. Australian Voic Service Never miss an important call and pay only when you need to call in to retrieve voic messages. When you connect with Pivotel you know you re Mobile Everywhere Renowned for crystal clear calls, Globalstar provides our lowest cost satellite phone solutions, ideal for use in Southern Australia. 1 With near global coverage and 30+ years experience, Inmarsat s renowned network provides reliable satellite services for voice, data and M2M services. With a constellation of 66 cross-linked satellites, only Iridium provides truly global satellite service for satellite phones, tracking and telemetry. With coverage across Australia and 140 countries, Thuraya s powerful satellites support advanced satellite phones and broadband solutions. 2

3 Satellite Phones - Land Voice Solutions Iridium Thuraya Globalstar PURCHASE THE TRAVELLER BUNDLE AND GET A 20 ACCESS FEE CREDIT EACH MONTH FOR THE FIRST 12 MONTHS!^ ONLY 499 ONLY 699 Iridium 9555 Iridium EXTREME Thuraya XT-LITE Thuraya XT Globalstar GSP 1600 Globalstar Traveller Bundle Cost effective, reliable handset with complete global coverage. Smart, tough and ready for harsh Australian conditions. Very compact, low cost satellite handset. Reliable. Affordable. Thuraya s premium handset for challenging environments. Simple satellite phone with crystal clear voice quality. Includes a Globalstar GSP 1600 handset and vehicle kit. Rugged and reliable IP 65 IP65 splash and dust resistant Satellite voice and SMS Satellite voice, SMS and data Low cost, high quality handset Best voice quality of ALL satellite phones Powerful internal antenna Inbuilt GPS for tracking IP 54 IP54 splash and dust resistant, shock proof IP 54 IP54 splash/dust resistant and shock proof Crystal clear voice quality Vehicle kit includes hands-free Various docking options available Tracertrak capable Simple and easy to use GPS functionality for waypoint navigation Various vehicle and docking kits available Includes active antenna, charger and more Standard 04XX mobile phone numbers with no international prefix Low satellite call rates No complex dialing rules so it s easier to use when you need it Callers to you pay standard call-to-mobile rates Easy to call - not blocked by IDD barring on your PABX ADVANTAGE ^Offer not valid in conjunction with any other offer. Whilst you remain continuously connected to the Globalstar Casual plan, a 20 access fee credit will be applied to your account every month for the first 12 months. At the end of the first 12 month period, you can continue to use Globalstar Casual plan without the monthly credit. Offer available until 31st December 2015 unless extended. 3 4

4 Smartphone Extenders - Land Voice Solutions Thuraya SatSleeve Iridium GO! Turn your smartphone into a satellite phone and use it anywhere in Australia other countries Stay mobile and connected anywhere on the planet Thuraya SatSleeve Easy to use with voic , SMS and . Make and receive calls and SMS in satellite mode Use your favourite apps and send/receive App support for IOS and Android Thuraya SatSleeve is the world's first satellite adaptor for smartphones, providing you with easy and affordable access to mobile communication services delivered over the Thuraya satellite network. Insert your compatible smartphone into the SatSleeve for iphone or SatSleeve for Android, to stay connected through phone calls, SMS and data via satellite mode - and put the entire world within reach. Suits iphone 5/5S and Samsung GALAXY S4 out of the box. Adaptors available for iphone 4/4S/6 and Samsung GALAXY S3/S5. Iridium GO! Global voice, SMS and more. Suits tablets and smartphones. App support for IOS and Android Calls, SMS, and Twitter via the free app External antenna options for vehicle installation You can take Iridium GO! anywhere. It s small enough to fit in your pocket and tough enough to withstand rain, sand, dust and rough use. It can be carried, easily stowed in your backpack, or mounted in vehicles, aircraft and boats for easy communication via satellite. Simply flip up the integrated antenna and the battery-powered unit connects quickly and automatically to the Iridium LEO satellite constellation, or connect an external antenna to stay connected while you re on the move. Compatible with Android devices v and ios 6.0 or later. Pair your smartphone or tablet to connect anywhere Download the free App from the App store Make and receive calls, send and receive text messages Access and your favourite apps (device dependent) Not sure which device best suits your needs? Call us on or visit a dealer near you ADVANTAGE iphone is a trade mark of Apple Inc, registered in the US and other countries. Samsung and GALAXY S are both registered trademarks of Samsung Electronics Co., Ltd. Android is a trade mark of Google Inc. 5 6

5 Satellite Broadband Land Data Solutions Maritime Maritime Satellite Solutions MARITIME SATELLITE PHONE VOICE & DATA TERMINAL MARITIME BROADBAND Thuraya IP Thuraya IP+ Thuraya VOYAGER Thuraya SF2500 Thuraya SEAGULL 5000i Thuraya ORION World s smallest satellite broadband terminal. Light, speed, everywhere in a matter of minutes. In-vehicle satellite broadband, standard IP speed up to 444kbps. Robust marine satellite terminal with voice and SMS capabilities. Satellite voice, SMS, data and fax terminal keeps you connected. Fast, versatile, easily installed marine satellite broadband. Ultra portable, durable and lightweight Easily deployed and connects in minutes Durable and easy to install Cost effective maritime calls and SMS Supports satellite voice, SMS and data (GmPRS) Built-in Wi-Fi Standard IP up to 444kbps with an external antenna Standard IP up to 444kbps out of the box Fast and reliable connectivity Simple and easy to use Robust and versatile Standard IP up to 444kbps Supports asymmetric streaming Supports asymmetric streaming Auto-tracking antenna Passive or active antenna options Passive or active antenna options Auto-tracking maritime antenna Portable solutions take you from backpack to broadband in a matter of minutes Optional VPN support for data security Online service management Standard 04XX mobile phone numbers with no international prefix Options for voice, voice and data, fax or maritime broadband ADVANTAGE 7 8

6 Satellite Asset Tracking SPOT Trace Satellite Personal Safety SPOT Gen3 TRACK ANYTHING. ANYTIME. ANYWHERE. WORKS WHERE MOBILES DON T! - Actual Size! - Actual Size! Basic Service USD FOR 12 MONTHS Extreme Tracking BASIC SERVICE + USD99.99 = FOR 12 MONTHS USD Basic Tracking Plan USD FOR 12 MONTHS Unlimited Tracking Plan BASIC SERVICE + USD49.99 = FOR 12 MONTHS USD SPOT Trace Low cost asset tracking and theft-alert satellite device. Monitor your asset in near real time SMS or alerts when movement is detected YOU GET Custom tracking every 5, 10, 30 or 60 mins Automatic SMS or notification when movement is detected View GPS coordinates online anytime Custom dock mode, movement alert, status, low battery and power off settings YOU GET Custom tracking every 2.5, 5, 10, 30 or 60 mins Automatic SMS or notification when movement is detected View GPS coordinates online anytime Custom dock mode, movement alert, status, low battery and power off settings SPOT Gen3 One-way satellite messenger. Ready for adventure. OK S.O.S. Check in so friends and family know the user is OK SOS and help messaging GET UNLIMITED SOS Help Check-in/OK Custom Messages + GPS Tracking at 10 minute intervals for up to 24 hours GET UNLIMITED SOS Help Check-in/OK Custom Messages + Continuous GPS Tracking at 5, 10, 30 or 60 minute intervals Compact enough for covert installation Total minimum cost is cost of the SPOT Trace + USD for an annual subscription. Total minimum cost is cost of the SPOT Trace + USD for an annual subscription. Track your journey to relive your adventure later Total minimum cost is cost of the SPOT Gen3 + USD for an annual subscription. Total minimum cost is cost of the SPOT Gen3 + USD for an annual subscription. SPOT Trace Tracking Intervals Select from 5 through to 60 minute tracking intervals. Upgrade to Extreme Tracking for 2.5 minute tracking intervals. SPOT Trace Battery Life Operates for up to several months on AAA lithium batteries. Optional line power cable also available. Share Your Adventure Setup a share page online to allow friends and family to follow your progress, or post to Facebook or Twitter. SOS Function Alerts emergency responders that the user is in a life threatening situation, including GPS coordinates of the user s exact location. SPOT services are provided by SPOT LLC (SPOT). Satellite reception limitations apply. All SPOT subscriptions are over a 12 month period. Access and usage charges are billed annually in advance. Visit for a coverage map. A compatible SPOT device is required to access the SPOT service. Minimum cost is the cost of the SPOT Trace device plus US for an annual subscription on the SPOT Trace Basic Plan, or the cost of the SPOT Trace device plus for an annual subscription on the Extreme Tracking plan. SPOT service plans are subject to change. SPOT services are provided by SPOT LLC (SPOT). Satellite reception limitations apply. Prices include GST where applicable and are subject to change. All SPOT subscriptions are over a 12 month period. Access and usage charges are billed annually in advance. Additional charges apply to usage that exceeds the included text/ messages and track points included in the service, additional messages are charged at US10c each. Visit for a coverage map. A compatible SPOT device is required to access the SPOT service. Minimum cost is the cost of the SPOT device plus US for an annual subscription on the SPOT Basic Tracking Plan. SPOT service plans are subject to change. 9 10

7 inreach 2-way Satellite Communicators Never alone. Always inreach Safety Plan - FOR YOUR INREACH SE OR EXPLORER A MONTH Recreation Plan - FOR YOUR INREACH SE OR EXPLORER A MONTH Expedition Plan - FOR YOUR INREACH SE OR EXPLORER A MONTH Unlimited Plan - FOR YOUR INREACH SE OR EXPLORER A MONTH Two-way Satellite Communicator Never alone, always inreach Two-way Satellite Communicator Never alone, always inreach Two-way Satellite Communicator Never alone, always inreach Two-way Satellite Communicator Never alone, always inreach inreach SE Send and receive SMS and from anywhere on earth. Track and share with online maps Post to Facebook and Twitter from anywhere inreach EXPLORER Extra features including navigation with waypoints and routing. Plan your journey ahead of time, including setting waypoint and routes Navigate to a waypoint or follow a route on screen SOS Included Satellite Text Messages 10 Included - 75c per message Satellite Tracking Points Pay as you go - 25c per track point Once Off Activation Fee SOS Included Satellite Text Messages 100 Included - 50c per message Satellite Tracking Points 300 included - 15c per track point Once Off Activation Fee SOS Included Satellite Text Messages 200 Included - 50c per message Satellite Tracking Points 1000 included - 15c per track point Once Off Activation Fee SOS Included Satellite Text Messages Unlimited Satellite Tracking Points Unlimited Once Off Activation Fee way SOS emergency messaging with responders Drop waypoints as you go so you can find your way back Minimum cost over 1 month is inreach device. Includes activation fee. Minimum cost over 1 month is inreach device. Includes activation fee. Minimum cost over 1 month is inreach device. Includes activation fee. Minimum cost over 1 month is inreach device. Includes activation fee. & SMS Anywhere Send and receive 160 character text messages with GPS coordinates to mobile numbers or addresses worldwide. Explore Web Portal Share your adventures with MapShare, including tracking and GPS info, or link to your social media accounts. Earthmate App Pairs your inreach with your smartphone or tablet via Bluetooth and automatically syncs with your device s address book. Global Coverage activation fee applies to inreach plans. inreach services are provided by Pivotel Satellite Pty Limited ( Pivotel ). inreach uses the Iridium Mobile Satellite network. Satellite reception limitations apply. Prices include GST and are subject to change. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. Satellite text messages/inreach messages are billed per message, satellite track points are billed per track point. 1 month minimum term applies to all inreach plans. Access and usage charges are billed monthly, additional charges apply to usage that exceeds the included text messages and track points included in the plan. Visit for a coverage map. A compatible inreach device is required to access the inreach service. Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes. You will receive an itemised bill by from Pivotel once a month which enables you to keep track of your messages and any payments made during the month. inreach plans are available to credit approved customers only. Minimum cost is on the inreach Safety Plan, on the inreach Recreation Plan, on the inreach Expedition Plan and on the inreach Unlimited Plan. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. Only devices supplied by Pivotel or its authorised resellers may be connected to Pivotel inreach Plans. Devices imported privately will incur a once-off local compliance and support fee of before they may be connected. In any case Pivotel cannot guarantee inreach devices not supplied by Pivotel or its authorised resellers can be connected to Pivotel rate plans. 12

8 Satellite Accessories Docking Solutions Protective Solutions Charging Solutions View the full range of accessories at Vehicle Kits Complete hands-free carkit for reliable satellite services. Desktop Docks Ideal for remote locations and portable site offices. Starpacks A portable hands-free carkit that can be easily moved. Pelican Cases Transport and store your satellite phone safely. Battery Chargers Keep your batteries charged so they re ready to go when you are. Solar Panels Keep your batteries charged no matter what the situation. Designed for in-vehicle use across harsh terrains Ideal for those who travel for work or leisure Available for Iridium 9555/Extreme, Thuraya XT and Globalstar GSP 1600 Hands-free with built-in loudspeaker Charges your satellite phone when docked Available for Iridium 9555/Extreme and Thuraya XT Includes a Pelican hard case, DC charger, docking kit and privacy handset Ideal for switching from vehicle to vehicle with magnetic antenna Available for Iridium 9555/Extreme and Globalstar GSP 1600 Protective storage for your handset and accessories Hardy and waterproof Suitable for all satellite handsets Available in single or multiple bay units Perfect for charging your spare batteries Available for Iridium 9555/Extreme and Thuraya XT The ultimate portable power source Compact, light-weight and foldable with built-in battery as backup Charges satellite phones, laptops, phones and many other portable devices Nationwide dealer service network Australian satellite Customer Care centre Pivotel can help you choose the right device Callers to you pay standard call-to-mobile rates Standard 04XX mobile phone numbers with no international prefix ADVANTAGE 13 14

9 Your local Pivotel Dealer: PIV-RSSG-KB