Claude Balthazard, PhD, C.Psych., CHRL x327

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2 Claude Balthazard, PhD, C.Psych., CHRL x327 VP Regulatory Affairs & Registrar Human Resources Professionals Association

3 Office of the Registrar 2018 Fall How-To webinar series Thursday, October 18, 2018 Thursday, October 25, 2018 Thursday, October 30, 2018 The Continuing Professional Development (CPD) Requirement Explained CHRP/CHRL/CHRE Designation Update Let s Talk Exams

4 On-demand webinars Our previously aired regulatory and how-to webinar series can be found on the Regulatory Webinars page of our website. Listen to recording Download the power point slides View the Questions & Answers 5

5 Housekeeping Webinar will be recorded and posted online Webinar is NOT eligible for CPD Post answers to questions that we could not answer in the webinar

6 Questions Involving Specific Individual Circumstances Not the appropriate place and time to address specific individual circumstances Sometimes the correct answer depends on some details that are not provided with the question Please contact the Office of the Registrar with questions involving specific individual circumstances

7 Poll 1 Have you written an HRPA exam before? Yes No

8 Poll 2 Do you intend to write an HRPA exam in the next year? Yes No

9 Poll 3 If you are planning to write an HRPA exam in the next year, which one? Comprehensive Knowledge Exam 1 (CKE 1) Comprehensive Knowledge Exam 2 (CKE 2) CHRP Employment Law Exam (ELE 1) CHRL Employment Law Exam (ELE 2)

10 Agenda Part 1 Exam quality How are the exams developed? How is the cut-score set? Why does the cut-score vary from one administration to the next? Is there anything I can do if I miss the cut-score by one point? Who gets to see the exams? What is the best way to prepare for the exams? Accommodations

11 There are technical standards for certification exams HRPA exams meet or exceed all technical standards for certification exams We wouldn t have it any other way

12 Agenda Part 2 Who does what with respect to exams Exam Validation Committees and their role Why does HRPA delegate the development and scoring of the exams Overview of CKE1, CKE2 and CHRP/CHRL Employment Law Exams Exam Development process HRPA s Competency Framework Test specifications and blueprint Post exam analysis Key validation Angoff and Equating Compensatory and non-compensatory scoring Approval of pass mark process

13 Who does what with respect to exams Office of the Registrar Staff Office of the Registrar staff I. Claude Balthazard, CHRL VP Regulatory Affairs & Registrar II. Stephanie Jung Exams Coordinator III. Thomas Callitsis Exams Coordinator Manage the exam registration & administration process Release of exam results

14 Examination Vendor Computer-Based Testing Prometric Exam delivery via computer based testing Scheduling system Management of test centres and exam invigilation Delivering on exam accommodations

15 Contracting out of exam development and scoring In Ontario, the exams are prescribed pursuant to statutory authorities delegated to HRPA HRPA has contracted with Wickett Measurement Systems to provide psychometric services in relation to the developing and scoring of the exams This is because of the technical nature of exam development and validation HRPA remains fully responsible and accountable for the exams that are developed and scored by Wickett Measurement Systems

16 Exam Committees CHRP Exam Validation Committee (CKE1 and ELE1) Exam item validation Key validation and approval of the pass mark Approval of exam blueprint CHRL Exam Validation Committee (CKE2 and ELE2) Exam item validation Key validation and approval of pass mark Approval of examination blueprint ** Adhoc activities item writing, item review

17 Overview of Exams Comprehensive Knowledge Exam Comprehensive Knowledge Exam (CKE1) Valid for the CHRP designation only 3 1/2 hours in length 175 questions, 150 scored items 25 experimental items 4 option multiple choice format Delivered via computer based testing Comprehensive Knowledge Exam (CKE2) Valid for CHRP and CHRL designation(s) 5 hours in length 250 questions, 225 score items 25 experimental items 4 option multiple choice format Delivered via computer based testing ** coursework requirement is the same to write CKE 1 vs. CKE 2

18 Overview of Exams Comprehensive Knowledge Exam Comprehensive Knowledge Exam (CKE 1) Comprehensive Knowledge Exam (CKE 2) Valid for the CHRP designation only Valid for CHRP and CHRL designation(s) 3 1/2 hours in length 5 hours in length 175 questions, 150 scored items 250 questions, 225 score items 25 experimental items 25 experimental items 4 option multiple choice format 4 option multiple choice format Delivered via computer based testing Delivered via computer based testing Compensatory scoring Non-compensatory scoring ** coursework requirement is the same to write CKE 1 vs. CKE 2

19 CHRP and CHRL Employment Law Exams 110 questions: 100 scored items, 10 experimental items The time limit is 3 hours (moving to 3 ½ hours in 2018) Items will be a mix of case and independent 3 option multiple choice questions Delivered via a computer Offered 3 times a year Candidates have access to relevant legislation Law-Exam.aspx

20 Exam Development Cycle Item Writing Annual Report Editorial Admin #3 Item Review Admin #2 Validation Admin #1

21 HRPA Competency Framework The HRPA s Competency framework is the body of knowledge for which the CKE 1 and CKE 2 is based upon The competency framework is used to develop exam questions 9 functional domains Strategy Professional Practice Organizational Effectiveness Workforce planning and Talent Management Labour& Employee Relations Total Rewards Learning and Development Health Wellness and Safe Workplace HR Metrics Reporting &Financial Management

22 Test Specifications Blueprint for the CKE 1 and CKE2 Comprehensive-Knowledge-Exam.aspx Blueprint for the CHRP/CHRL Employment Law Exam Law-Exam.aspx

23 Exam Administration Flow

24 Post Exam Analysis Key Validation Scoring of the exams is a multi step process Data extraction Data is sent to a secure ftp site. Each candidate has an XML file that contains all their test information. Form taken Responses Comments on each question (if applicable) Post-Exam Survey question responses

25 Post Exam Analysis Key Validation Data cleaning Remove outliers Need homogeneous population to avoid skewed metrics. Candidate comments. Post-Exam Survey

26 Post Exam Analysis Key Validation Key Validation Difficulty and discrimination. Exam Validation Committee reviews items to determine which will not be used for scoring. Too easy Too difficult Poorly discriminating Candidate comments The EVC decisions are considered final and the remaining items (150 for CKE 1, 225 for CKE 2, and 100 for ELE) will be used to score candidates.

27 Angoff and Equating Periodically, standard setting is conducted using the Modified Angoff technique. EVC plus others Establish the minimum expected performance Assess every test item as to how well that borderline candidate will perform Equating is used otherwise Fairness is paramount No matter when an exam is taken, equal chance of passing if same ability Adjusts for differences in exam difficulty

28 Angoff standard setting and equating Using some common items across test forms, can evaluate if a group of candidates is of the same, lower, or higher ability. If higher ability, more should pass. If lower ability, fewer should pass. Using performance of all items relative to the common items, can evaluate if exam form is of the same difficulty, easier, or harder. If the exam form is easier, the pass mark should go up. If the exam form is harder, the pass mark should go down. Using established statistical techniques, a precise adjustment to the pass mark is calculated.

29 Compensatory and Non-Compensatory Scoring Pass/fail decisions can be based just on one total score, or based on performance across several domains. When based on one total score, this is called compensatory scoring because a candidate can make up for poorer performance in one domain with better performance in another. When candidates must show sufficient performance on several domains, this is called non-compensatory scoring because doing well in one domain will not make up for poorer performance in another domain.

30 Compensatory and Non-Compensatory Scoring The CKE 1, ELE 1, and ELE 2 are scored using a compensatory system. Pass/fail decisions are made based on a total score only. The CKE 2 is scored using a non-compensatory system. Candidates must pass based on a total score and based on their score in each of the 9 functional areas. This is done to reflect the greater emphasis placed on sufficient competence in every functional area for CHRL candidates. Regardless of method, scoring is done based on items approved by the Exam Validation Committee and using equating to establish thresholds.

31 Approval of pass mark process Whether equating or Angoffing is used to establish the pass mark, the Exam Validation Committee reviews it. If they are comfortable that the process used to establish it was sound, they will recommend it to HRPA for final approval. Once approved, all candidates are scored against the pass mark (and against the individual functional area thresholds for CKE 2 candidates), and pass / fail decisions are made. Several confirmatory checks are made to verify the accuracy of the computed scores and they are then provided to HRPA.

32 Questions Suggestions for webinar topics? Feedback?