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1 NEW 1 DAY ISO TRAINING 2016 Winter/Spring Course Offering Description: This program is designed to introduce the quality management systems requirements for implementation to meet the requirements of the ANSI/ISO/ASQ standard. Focus of the training will examine the key changes between ISO versus the ISO Overview of the 10 element configuration, expectations of specific business operational processes tied to metrics (Key Performance Indicators, KPI s ). The application of Risk Management Process, implementation examples of Risk and Mitigation Methodologies/Techniques will be discussed, which forms a New key aspect of 2015 standard. The training will be presented in terms of concepts and interpretation from the Registrar s perspective. The course is conducted by a practicing Registrar Lead Auditor, providing first hand information on how best to conduct internal audits to prepare for certification, certification upgrade, or to maintain certification status. Course format is lecture, discussion, learning feedback, and process diagram with metric workshop to meet the ISO 9001:2015 requirements. Prerequisite: Bring a copy of the ISO 9001:2015 Standard to the Training. Agenda Transition, Higher Level Structure - QMS Principles, Scope Context Requirements, Documentation Methods Leadership Requirements, Planning the QMS and Risk Requirements Support and Operations Requirements Performance and Improvement Requirements and Planning for Implementation Michael J. Dougherty, RABQSA (Exemplar Global) QMS LA, AQMS AEA IAQG AEA AS9100 Aerospace, CMDCAS LA Medical Devices Certifications RABQSA Technical Advisory Group (TAG) ; Examiner Aerospace personnel and training certification Cost: 450 per person. 10% Discount for 3 or more attendees. Cancellations received less than 10 days prior to course date will be assessed 250/person. Location: Holiday Inn, Inn At Towamencin, 1750 Sumneytown Pike, Kulpsville, PA Phone: At Exit 31 (Lansdale), of the Northeast Extension of the PA Turnpike. Left off exit ramp. Hotel on immediate right. Please register the following for the one day ISO 9001:2015 Training. Check the date you/they will attend: Print or Type February 19 March 31 May 13 Fill in Method of Payment: PO, Check, or Money Order Payable to:

2 2 DAY ISO *INCLUDES OVERVIEW OF ISO * INTERNAL AUDITOR TRAINING MARCH 10 & 11, 2016 Description: This program is designed to develop internal quality management systems auditing skills for implementation to meet the requirements of ANSI/ISO/ASQ standard. Covered will be the process model concept, specific requirements within each clause of the standard and interpretations, development of auditing techniques, process based auditing, planning, and management of the internal audit process. Overview of the ISO overview of key changes, 10 elements criteria, with focus on the requirements for Risk and Metrics. The course will provide for the understanding of quality management system auditing in accordance with ISO 19011, Guidelines For Auditing Quality Management Systems. The scope of this seminar will include a review of quality management systems (QMS) concepts and interpretation, the Registrar s point of view, the audit process and mechanics, audit management, and audit reporting and corrective action follow-up. The course is conducted by a practicing Registrar Lead Auditor, providing first hand information on how best to conduct internal audits to prepare for certification, certification upgrade, or to maintain certification status. Course format is lecture and interactive group workshops. Each attendee will receive procedures, work instructions and forms templates in accordance with ISO , for internal audits, corrective and preventive action, management review, Audit Checklist and Audit Planning Templates on CD. Prerequisite: Review of the ISO Standard prior to attendance is strongly suggested. Bring a copy to the training class. Michael J. Dougherty, RABQSA QMS LA, AQMS AEA IAQG AEA Aerospace, CMDCAS LA Medical Devices Certifications Member: RABQSA Technical Advisory Group (TAG), Examiner Aerospace personnel training certification schemes Cost: 750 per person two day program; 450 for the first day only. 10% Discount for 3 or more attendees. Cancellations received less than 10 days prior to course date will be assessed 375. Location: Holiday Inn, Inn At Towamencin, 1750 Sumneytown Pike, Kulpsville, PA Phone: At Exit 31 (Lansdale), of the Northeast Extension of the PA Turnpike. Left off exit ramp. Hotel on immediate right. Please register the following for the 2 Day ISO 9001:2008 Internal Auditor Course March 10 & 11, 2016 Print or Type Fill in Method of Payment: PO, Check, or Money Order Payable to:

3 2 DAY ISO INTERNAL AUDITOR TRAINING Course Outline, Objectives and Agenda MARCH 10 & 11, 2016 Course Outline and Objectives Develop an understanding of the quality management system principles and the process model. Detailed examination and interpretation of the ISO9001:2008 elements, and business processes. Overview of ISO 9001: Elements, Risk, Metrics. Continual effectiveness improvement focus and specific audit points. Audit mechanics: Auditing the documentation - the documented quality system audit. Audit sampling and development of the process based audit checklist. Conducting the audit, investigation, and psychology. Audit management - development of the process based audit plan and schedule. Writing non-conformity statements and audit reports. Corrective action implementation, follow-up and closure process. Effectiveness evaluation of quality system performance based on audit results for management review. Audit skill development through individual, team & role play workshop sessions. AGENDA Day 1 ISO Training & ISO Overview 8:30 AM - 9:00 AM 1:00 PM - 2:00 PM Introduction and Business Processes Element 8 Work Shop 4 9:00 AM 10:00 AM Elements 0 4 Work Shop 1 10:00AM to 11:00AM Elements 5 and 6 Work Shop 2 11:00 AM - 12:00 PM Element 7 Work Shop 3 2:00 PM - 3:00PM ISO 9001: Elements Overview 3:00 PM - 4:00 PM ISO Risk and Metrics Metric Work Shop 4:00 PM 4:30 PM Open Discussion 12:00PM - 1:00PM Lunch Both Days AGENDA Day 2 ISO-9001 Implementation and Auditor Mechanics 8:30 AM - 9:15 AM Audit Mechanics Work Shop 5 Documentation Review Quality Manual Audit 9:15 AM 9:45 AM Audit Mechanics Preparing For An Audit, The Audit Sample 10:00AM to 10:30AM Work Shop 6 Application Of The Elements To A Sample Process (Process Audit Methods) 10:30 AM - 11:00 AM Audit Mechanics Preparing for An Audit, The Process Audit Checklist 11:00 AM - 12:00 PM Work Shop 7 Audit Checklist 1:00 PM - 1:45 PM Audit Mechanics Audit Management, Process Based Audit Plan/Schedule, Investigation &Psychology 1:45 PM - 2:30 PM Audit Reporting The Audit Report, Corrective Action Report, and Effectiveness Analysis 2:45 PM 3:00 PM Audit Reporting Nonconformity Statement 3:00 PM - 4:00PM Work Shop 8 Internal Audit Role Play 4:00 PM - 4:30 PM Course Summary and Open Discussion

4 DBS Quality Management Int l ISO 9001/AS9100/ISO 13485/TS , Fax mikedocrt@aol.com Web site: SAE AS-9100C AS-9101D/E Supporting Audit Criteria Quality Management Systems - Requirements for Aviation, Space and Defense Organizations 2016 Course Offering Description: This course concentrates on the AS-9100 revision C, aerospace supplements over and above the requirements of the ISO Standard, the application of AS9101D/E Audit Criteria/Requirements, and implementation strategies for certification preparation. This course also includes review of the requirements of AS9104/1. The AS9101E Audit Criteria; The QMS Matrix, Process Evaluation Assessment Report as both a compliance report and effectiveness metric report, Risk Management Requirements, Project and Configuration Management, Process Diagram & Metrics Work Shop. Internal Auditing to the AS9100C/AS9101 Applications. Prerequisite: Review of the AS-9100C and AS-9101E Standards prior to attendance is strongly suggested. Bring a copy to the training class. Michael J. Dougherty, RABQSA QMS LA, AQMS AEA IAQG AEA Aerospace, CMDCAS LA Medical Devices Certifications, AS9100C IAQG AATT Transition. RABQSA Technical Advisory Group (TAG) ; Examiner Aerospace personnel and training certification schemes Course Outline Introduction AS 9100 revision C Applicability & Scope Overview of the Key Aspects of AS9100C AS9104/1 Rules Application of AS9101D/E Process Evaluation Assessment Process Diagram & Metrics Work Shop Risk Management Requirements Project and Configuration Management Review of the AS9100 Revision C elements. Cost: 450 per person - 10% Discount for 3 or more attendees. Cancellations received less than 10 days prior to course date will be assessed 250/person. Location: Courtyard by Marriott, 1737 Sumneytown Pike, Lansdale, PA 19446, Ph At Exit 31 (Lansdale) Northeast Extension of the PA Turnpike; Left at light off exit ramp. Hotel is on the left. Please register the following for the one day AS-9100 Rev. C/AS-9101D/E Standard Training. Check which dates you/they will attend: Print or Type April 22, 2016 June 3, 2016 Fill in Method of Payment: PO, Check, or Money Order Payable to:

5 NEW AS-9100:2016 Quality Management Systems Requirements for Aviation, Space and Defense Organizations 2016 Course Offering Description: This course concentrates on the AS-9100:2016 aerospace supplements over and above the requirements of the ISO Standard, the application of AS9101E Audit Criteria/Requirements associated with the Quality Management System Matrix; Process Evaluation Assessment Report as both a compliance report and effectiveness metric report; and implementation strategies for certification or upgrade preparation. This program also provides an overview of the requirements for implementation to meet the ISO standard, which makes up the baseline of AS9100:2016. Focus of the training will examine the key changes between AS9100C versus the AS , and the new 10 element configuration. Review of the expectations of specific business operational processes tied to metrics (Key Performance Indicators, KPI s ). The application of Risk Management Process throughout the business operation processes; examples of Risk and Mitigation Methodologies/Techniques will be discussed. This course also includes review of applicable requirements in AS9104, reflecting the rules for certification. The training will be presented in terms of concepts and interpretation from the Registrar s perspective. The course is conducted by a practicing Registrar Lead Aerospace Auditor, providing firsthand information on how best to conduct internal audits to prepare for certification or certification upgrade and to maintain certification status. Course format is lecture, discussion, and selective learning feedback workshops. Prerequisite: Review of the AS-9100C Standard prior to attendance is strongly suggested. Bring a copy to the training class. Introduction ISO 9001:2015 Requirements Overview Key Changes of AS9100C to AS9100:2016 Michael J. Dougherty, RABQSA (Exemplar Global) QMS LA, AQMS AEA IAQG AEA AS9100 Aerospace, CMDCAS LA Medical Devices Certifications RABQSA Technical Advisory Group (TAG) ; Examiner Aerospace personnel and training certification Course Outline AS 9100: 2016 Requirements Processes Tied to Metric Requirements Overview of the Applicability of AS9104 Cost: 450 per person - 10% Discount for 3 or more attendees. Cancellations received less than 10 days prior to course date will be assessed 250/person. Application of AS9101E Risk Management Requirements Project and Configuration Management Location: Holiday Inn, Inn At Towamencin, 1750 Sumneytown Pike, Kulpsville, PA Phone: At Exit 31 (Lansdale), of the Northeast Extension of the PA Turnpike. Left off exit ramp. Hotel on the right. Please register the following for the one day AS-9100:2016 Standard Training. Check which dates you/they will attend: Print or Type May 20, 2016 June 17, 2016 Fill in Method of Payment: PO, Check, or Money Order Payable to:

6 DBS Quality Management Int l ISO 9001/AS9100/ISO 13485/TS , Fax mikedocrt@aol.com Web site: ½ Day ISO 9001:2015 Quality Management System Management Training ISO 9001 is the base platform for many other standards such as: AS9100, TS16949, ISO 13485, NADCAP, FAA, and FDA On-Site Training Description: This program is designed to provide an understanding of Management s role for implementation of the Quality Management System baseline requirements of the ISO Series Standards; which provides the basis for many other standards and regulations. The scope of the training will include a review of quality management systems (QMS) concepts with specific focus on management leadership, management s role, context of the organization, business operations performance effectiveness, metrics and improvement; how the standard provides value added tools for bottom line results, and risk management. Additional discussions include the Registrar s point of view and implementation of management strategies. The course is conducted by a practicing Registrar Lead Auditor and Business Manager, providing first-hand information; the Registrar s expectations as to what must be in place from a management perspective; how best to prepare for certification, certification upgrade, or to maintain certification status. Course format is lecture and discussions. Prerequisite: Bring a copy of the standard to the training. Best to read it prior to attendance. Michael J. Dougherty, RABQSA (Exemplar Global) QMS LA, AQMS AEA IAQG AEA AS9100 Aerospace, CMDCAS LA Medical Devices Certifications RABQSA Technical Advisory Group (TAG) ; Examiner Aerospace personnel and training certification Course Agenda Introduction and QMS Principles Context of the Organization Requirements Management Leadership Requirements Planning and Risk Requirements Performance Metrics/KPI Requirements Summarized Planning for Implementation For on-site Training please contact us for pricing: deidradoc@aol.com, or mikedocrt@aol.com Ph: