3. Click the small Actions button at the end of the row and choose Reject RFTA. This action opens the RFTA Action Wizard.

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1 Tolling Vouchers in WinTen 2+ As part of HUD s Final Streamlining Rule 24 CFR Part 982, voucher tolling is now mandatory for all PHAs. Based on the length of time an inspection takes to be completed, and the possibility that the voucher could expire if it were not suspended, families may be harmed by such delays. Voucher tolling, or suspension, starts when the family submits a request for tenancy approval (RFTA) to the PHA and ends when the PHA notifies the family in writing whether the request has been approved or denied. WinTen 2+ provides PHAs a simple way to track tolling through the RFTA Action Wizard. In the following scenario, we will show how tolling works by rejecting an RFTA. To toll a voucher in WinTen 2+: 1. Open an In Process New Admission certification for a household that has submitted an RFTA. 2. On the Certification screen, expand panel 5. Unit to be Occupied on Effective Date of Action and expand the RFTA subpanel. In our example, the household submitted an RFTA on 4/29/2016. This date is the Date Received. The RFTA is pending because your PHA has not taken any action on it yet. 3. Click the small Actions button at the end of the row and choose Reject RFTA. This action opens the RFTA Action Wizard. 4. In the first step of the wizard, choose the RFTA Rejection Date. This date is used in calculating the number of total days that voucher is tolled. Click the button Tenmast Software. All rights reserved. 1 Section 8 Voucher Tolling

2 5. In the Voucher Tolling step, review the following fields. In the example below, the Project Policy did not have RFTA Tolling policy configured, so tolling is not applicable. For more information on disabling/enabling Project Policy setup, click here. 6. Review the following the fields on the Voucher Tolling step of the RFTA Action wizard. Click the button Tenmast Software. All rights reserved. 2 Section 8 Voucher Tolling

3 RFTA Received Date = the date the household submitted RFTA to your PHA RFTA Completed Date = date your PHA accepted/rejected the RFTA Total Processing Days = the number of days your PHA spent processing the voucher. This amount of time equals the tolling or suspension time. Current Voucher Expiration Date = the expiration date of the voucher prior to your PHA tolling the voucher New Voucher Expiration Date = the new expiration date of the voucher which include the total processing days for tolling Do NOT auto-extend the voucher s expiration = check this box in instances where your PHA manually extends vouchers to a pre-defined date. 7. Click the Finish button on the confirmation screen of the RFTA Action wizard. 8. After completing the RFTA Action wizard, the Expiration Date in the Active Voucher panel on the Certification Screen refreshes and matches the New Voucher Expiration Date shown in the RFTA Action Wizard Tenmast Software. All rights reserved. 3 Section 8 Voucher Tolling

4 9. Before reloading the Household screen, the old effective date and a message indicating that A pending RFTA exists for this household is show are shown on the Vouchers subtab. Click the button and the Vouchers subtab reflects the tolling action and the pending RFTA message no longer appears. The Voucher History table shows the voucher was Extended to the new expiration date of 7/20/ Click on the RFTAs subtab and click the button. The Status of the RFTA now shows as Rejected Tenmast Software. All rights reserved. 4 Section 8 Voucher Tolling

5 Using the Voucher Status Screen to Review Expired Vouchers 11. Return to the Home tab and type vouchers in the Search Menu. Click on the Vouchers link under the Section 8 T&L header. This action opens the Voucher Status screen. 12. On the Voucher Status screen, select your Report Date. To filter the search of your PHA s vouchers, you can select one of the filters. In our example, we want to see all vouchers that have a Pending status that are also past their expiration date. Your PHA would use this Pending Past Expiration filter to find the vouchers that have no pending RFTA associated with them that should be expired. 13. You can filter your results by clicking on the small funnel in the Has Pending RFTA column header and making a selection. To search for vouchers that have a pending RFTA, choose Checked. 14. The Voucher Status screen has additional columns to help you identify vouchers that your PHA has tolled. The RFTA Tolling Expiration Delayed column indicates those vouchers that your PHA has tolled. In addition, the RFTA Tolling Pending Extension Days column displays the number of days that your PHA tolled a given voucher. The RFTA Tolling Pending New Expiration Date displays the new expiration date after you have tolled a given voucher Tenmast Software. All rights reserved. 5 Section 8 Voucher Tolling

6 15. You can open the tenant s Household Screen by clicking on the Household ID link. Voucher Listing Report 16. Return to the Home tab and type reports in the Search Menu. Click on the Reports link beneath the Section 8 T&L header. 17. Click on the Report drop-down menu and choose the Voucher Listing Pending Expiration report under the Voucher Action Data Source Tenmast Software. All rights reserved. 6 Section 8 Voucher Tolling

7 18. This report shows similar data that is available within the Voucher Status screen. Reviewing Project Policy Setup for Tolling 19. Return to the Home tab and type policy in the Search Menu. Click on the Project Policy Setup link beneath the Occupancy and Rent Calculation (ORC) header. 20. To review the RFTA Voucher Tolling policy for a given Project, choose Housing Choice Voucher as your Program Type and select an associated Project Tenmast Software. All rights reserved. 7 Section 8 Voucher Tolling

8 21. Scroll to the bottom of the Policy Details tab to find the RFTA Voucher Tolling policy. Tenmast enables the RFTA Voucher tolling policy by default for the following Program Types: 2008 and 2009 Family Unification Hope IV 2008 and 2009 Non-Elderly Disabled Housing Choice Voucher DHAP to HCV Disaster Relief - Non-KDHAP Disaster Voucher Program Enhanced Voucher Family Unification Voucher Type Homeless Disaster Voucher Program Homeownership Ike/Gustav Disaster Housing Assistance Program KDHAP Disaster Relief Litigation Main Stream - 1 Year Main Stream - 5 Year Tenant Protection VASH Voucher Type 22. To disable tolling for a project, uncheck the RFTA Voucher Tolling box and click Save Tenmast Software. All rights reserved. 8 Section 8 Voucher Tolling