Notes from the Quality Assurance Department

Transcription

1 IPM-Software October 15, 2010 Notes from the Quality Assurance Department New releases: CornerStone v and HUDControl v.9.10 Both new releases* include HUD Required new format of the MAT File errors and the new error message 402 for Rules of Behavior acceptance. See the full HUDControl v.9.10 update summary at HC_9.10_Update_Letter.pdf CornerStone changes include: Licensing changes to enable CornerStone to work with 64-bit versions of Windows 7. Import information from RHSControl Pro 2010 into CornerStone. Changes in the editing of financial information on certifications New Work Order Reports - WO18, WO19 Updated Waiting List Reports - WL09, WL10 Added CP88 - HUD form Optional Contact Information Invoice Cloud integration Tax Credit spreadsheet export for OH, FL and NM See the full * Release date 10/1/2010 CornerStone v update summary at CS_Update_Summary_v pdf Access both updates at or request the new versions on disk by calling us at or us at support@ipm-software.net Notes from the Client Care Department Section 236 Secondary Subsidy and Fair Market Renters HUD Section 236 Program: Federal program which provides interest reduction payments for loans which finance housing targeted to Households with income not exceeding 80% of area median income and who pay rent equal to the greater of Basic Rent or 30 percent of their adjusted income. All rents are capped at a HUD approved market rent. Inside this issue: From Quality Assurance:: New Releases CornerStone and HUDControl From Client Care:: Section 236 Secondary Subsidy Rules of Behavior 3 1st Anniversary Word Search Invoice Cloud integration in CornerStone v Holiday Hours: Thanksgiving Did You Know? Corner- Stone and Primary Addresses Solution for1st Anniversary Word Search Did You Know?: Right Click Option to Print Certs From Sales: CornerStone Accounting Sale - Save on Rent, Ledger, and Payables Coming in November 6 I m a great believer in luck, and I find the harder I work the more I have of it. Thomas Jefferson If you have a Section 236 contract on your property and it is set up in CornerStone, then information will automatically fill in on your certifications. On the General page of the certification, there is a field that will automatically pre fill if you have Section 236 on your property. Number 3, Secondary Subsidy Type will fill as Has Secondary Subsidy. If there is not a Section 236 contact on the property that field will pre fill as No Secondary Subsidy. (continued page 2, see Section 236)

2 Page 2 Continued from pg 1, Section 236 IPM-Software Now available at: CornerStone v HUDControl v RHSControl Pro 2010 v On the Household Rent page of the certification, CornerStone will automatically pre fill the Section 236 Basic Rent. This information comes from the Rent Tables under Floor Plans in the Property Module. IPM-Software would like to welcome our new business. To all of our current clients, thank you for your continued support. Time goes by so fast, people go in and out of your life. You must never miss the opportunity to tell these people how much they mean to you. Unknown Your 236 Floor Plans are created when you process a Section 236 gross rent change. To reference your Section 236 floor plans, you can go into the Property module and click on the Floor Plans button. Note: If you have multiple contracts on your property, you may need to scroll down until you see Section 236 under the Subsidy/ Contract column. Here you are able to review your Basic/Contract rent and your Market rent. (continued page 5, see Section 236)

3 Newsletter October 2010 Issues Sending TRACS This Month? Accepting the Rules of Behavior Users should have accepted the Rules of Behavior (ROB) and completed the HUD security training before October 1, 2010 in order to log in to send TRACS files or to review information on Secure Systems. If you tried sending and have been unsuccessful, it may be that you have not accepted the Rules of Behavior. While on your imax window, after trying to send, click on the Log tab and scroll to the bottom of the window. If you see Error 402, the user needs to accept the Rules of Behavior. You should exit the program and access the HUD website, When you log in through the HUD website, you will need to follow their instructions on accepting the Rules of Behavior and the security training. After those steps have been completed, access your CornerStone or HUDControl programs and send your TRACS. IPM-Software Newsletter 1st Anniversary Word Search Page 3 R R N R D U H J O I U T R T G U H H B A S U R N D E R S U S U K N A B E V I F X A T R R C N T M N O I S S I M S N A R T T F U G N I N E E R C S N O P C B A C K U P H U E R D T H R R N T N A J M M A R K E T T T S T D Y A T F U N R H S N T A A T E R M E R S P D M K P G T S A R F I C A K G This month we have included a Word Search puzzle that includes words from the headlines of the articles from the past year. The answers can be spelled backward, forward, vertically, horizontally or diagonally. Good Luck! (Word Search Solution, pg 4) BACKUP ADJUSTMENT HUD TRANSMISSION CHAT SCREENING RHS BANK MARKET TRACS FORMAT TAX VOUCHERS UPDATE CornerStone and Invoice Cloud CornerStone s version includes the integration that works in conjunction the online billing and payment solution through Invoice Cloud.** Improved collections, convenience, safe and secure data, simple, easy to use interfaces and savings by reducing paper usage (bills, check handling, etc.) are all great benefits. Call us at ext 212 or 230 for more information For Invoice Cloud information visit: Holiday Hours IPM-Software s offices will be closed in observance of Thanksgiving Thursday November 25th and Friday November 26th. Or contact Mike Payne at mrpayne@msn.com Phone: **To utilize this feature you will need to have an account with Invoice Cloud.

4 Page 4 IPM-Software Did You Know? CornerStone Allows Multiple Addresses but only one Primary Tenant Address CornerStone only allows you to have one Primary Address per tenant in the program. The Primary Address is the address you will see displayed in the address window on the main Household Information screen, so choose wisely! When entering the addresses for residents in the CornerStone program, you add them under the Household module >Household Information. Locate the tenant and click on the Address button. A number of addresses may be entered for a tenant but only one can be used as the Primary address. After deciding which is the Primary address, you want to check mark the Is Primary box and Save your changes All addresses listed for a tenant show when you click on the Addresses button. You can change the primary address at any time. You can uncheck the Is Primary on the address you do not wish to use and click Save on the top toolbar. Then select the new Primary address, if it is already listed, check Is Primary and then Save. If it is a new address then click the Add button on the top toolbar and enter the new address, check Is Primary. Click Save on the top toolbar. If there is already an address marked as the primary address you will get a message, A duplicate address has been found. Click Yes to change the new address to Primary or click No to keep the old Primary address. Heather Harvey Heather has been with IPM-Software for three years. As well as being Client Care Supervisor, she assists in documentation and testing of the programs and processes. R R N R D U H J O I U T R T G U H H B A S U R N D E R S U S U K N A B E V I F X A T R R C N T M N O I S S I M S N A R T T F U G N I N E E R C S N O P C B A C K U P H U E R D T H R R N T N A J M M A R K E T T T S T D Y A T F U N R H S N T A A T E R M E R S P D M K P G T S A R F I C A K G Did You Know? There is a Right Click option to Print Certs in CornerStone You have the option in CornerStone to print your Certifications without opening the Cert. When you are in the household module go into the household history option. Locate the tenant and you will see a list of certs. Right click on the certification you want to print. Choose the Print Selected Certification option from the menu.

5 Continued from pg 2, Section 236 Page 5 Newsletter October 2010 When processing a certification for a 236 tenant, CornerStone will calculate rent based on the Floor Plan assigned Basic Rent and the Tenant must pay at least either the Basic Rent or 30% of their income, whichever is higher, or at maximum the 236 Fair market rent. The following is an example of a Move In without any financials. The tenant is charged the 236 Basic Rent amount because it is greater than 30% of the income. You do have the option in CornerStone to bypass the certification from calculating the way it did in the above example. By checking the Section 236 Fair Market Renter box located on the General tab, the tenant will automatically be charged the 236 market rent amount. Tara Hillman and Ielene Everett Tara has been with IPM-Software more than 2 years. She is a Client Care Associate and assists with testing when needed Ielene has been with IPM-Software more than 2 years. She is a Client Care Associate and assists with testing when needed.

6 IPM-Software, Inc Vista Road Suite 250C Pasadena, Texas Phone: Fax: Notes from the Sales Department Through November 15, 2010 Save 20% on your software purchase of CornerStone Rent, Ledger, and Payables. Page 6 Increase your CornerStone capabilities while maximizing your productivity by adding new modules. We are on the Web! RENT: Quickly update tenant balance information and produce real time Ledgers and Statements for your residents. Produce instant and accurate receivables reports such as Rent Rolls, Aged Receivables, and Gross Potentials. PAYABLES: Track invoices, and make easy check runs using laser, preprinted or even manual checks. Post activity to the General Ledger any time through the month with posting preview reports. GENERAL LEDGER: Easy and fast Ledger and Bank reconciliation entry. Produce Consolidated Income Statements with Comparison to Budget information and Balance Sheets on any combination of properties. Contact Your IPM-Software Sales Representative at (800) search for ipm-software.net Jean ext. 212 Nancy ext. 230 Karen ext. 227 jglavosek@ipm-software.net ndinh@ipm-software.net kstevenson@ipm-software.net Our Mission Statement Our continuing mission and commitment is to profitably offer the most accurate property management and compliance software to the Affordable Multi-Family Housing Industry and to provide our customers the best possible service and support. Coming in November: From Client Care - CornerStone and Credit Checks From Sales - 20% Off Accounting Modules Through Year End Holiday Hours - IPM-Software offices will be closed Thanksgiving, November Christmas December 24 New Years December 31 If you would like more information on any topic in this or have questions, or comments, please us at support@ipm-software.net