Accelerate IT to the Speed of DevOps with HPE ITOM April 27, Today s Speakers: The Webinar will begin shortly.

Transcription

1 Accelerate IT to the Speed of DevOps with HPE ITOM April 27, 2017 Today s Speakers: Tom Goguen Vice President, General Manager IT Operations Management Hewlett Packard Enterprise Roy Ritthaler VP of Product Marketing IT Operations Management Hewlett Packard Enterprise The Webinar will begin shortly.

2 Accelerate IT to the Speed of DevOps with HPE ITOM April 27, 2017

3 Brought to you by

4 Hosted By David Langlais Marketing Executive, Cloud & Automation, Hewlett-Packard Enterprise

5 Today s Speakers Tom Goguen Vice President, General Manager IT Operations Management Hewlett Packard Enterprise Roy Ritthaler VP of Product Marketing IT Operations Management Hewlett Packard Enterprise

6 Webinar Housekeeping This LIVE session is being recorded Recordings are available to all Vivit members To enlarge the presentation screen, click on the rectangle in the upper right hand corner of the Presentation pane

7 Webinar Control Panel Session Q&A: Please type questions in the Q&A pane and click on Ask Choose the language in which you would like to ask your questions

8 Accelerate IT to the Speed of DevOps Transform your business with IT Operations Management Tom Goguen, VP/GM ITOM Business Unit Roy Ritthaler, VP ITOM Product Marketing

9 HPE ITOM business momentum Double-digit license growth over last three quarters Simplified HPE ITOM products portfolio into four pre-integrated software suites Restructured internal organization around Agile development principles Delivering ITOM suites releases every 90 days Modernizing ITOM architecture and delivery based on containers and microservices New innovations like container deployment foundation, chat-ops, and analytics are re-energizing customers Customer Appreciation Program (CAP) demonstrating suite value to customers 9

10 On September 7, 2016, announced plans for a spin-off and merger of HPE s Software assets with Micro Focus Transaction to close September 1, 2017

11 The New Company One of the world s largest pure-play software companies, with solutions designed to address the challenges customers are facing across key areas such as IT operations, security, information management, big data analytics, cloud, open source and development. Christopher Hsu To become Micro Focus CEO Current HPE Software leader Was HPE COO HPE Software assets include: Big Data IT Operations Management IDOL IT Service Management Hybrid Cloud Management Data Center Automation Operations Bridge Annual Revenue ~$4.5 billion* Customers ~50,000 FTSE 100 company Employees ~20,000 Application Delivery Management Enterprise Security Information Management & Governance Digital Safe App Performance Management Data Protector *Trailing twelve months as of April 30, 2016 for HPE s Software segment and Micro Focus including Serena Software for the full year 11

12 Accelerate IT to the speed of DevOps Transform your business with IT Operations Management 12

13 Modern IT is focused on business outcomes Transforming from traditional to digital enterprise Efficiency Agility Innovation Traditional IT Complexity inhibits progress DevOps driving IT to Continuous Operations Dynamic Modern Workloads Digital Enterprise IT at the speed of DevOps

14 Continuous Operations drives three core requirements Easier Faster Transformative Deliver value quickly and easily Accelerate delivery and processes. Transform the way you work. ITOM Suites Simple, consumable, integrated Container Deployment Foundation Optimized for Continuous Operations Smart Innovation Analytics, ChatOps, Container Lifecycle, BVDs

15 Polling question 1 What s the interest level in containers environment in your company? Very interested and have early/broad containers deployment Interested with limited deployment Interested and investigating vendors We are not ready yet in terms of technology, people and processes None/Don t know 15

16 IT Operations Management Suites Prescriptive, validated, easier to consume Hybrid Cloud Management Data Center Automation Operations Bridge IT Service Management Automation Hybrid IT as a Service Marketplace with Process Orchestration across XaaS, with DevOps Ready Application Delivery Automation, Cloud Brokering & Governance Infrastructure provisioning, compliance and automation Autonomous Operations, Single Pane of Glass Monitoring, Event Consolidation & Reduction, Dashboard & Reporting, Big Data Service Desk Asset Management & Service Brokering

17 Hybrid Cloud Management Hybrid cloud orchestration Application release automation Broker compliant services Master of any cloud End-to-end orchestration ChatOps collaboration Automated stage gates for continuous delivery Service-level compliance Bare-metal, virtual, containers Comprehensive IT process orchestration Across any technology Private, managed and public clouds Traditional and modern apps 17

18 Data Center Automation Provisioning Configuring Patching Compliance Task automation Lifecycle orchestration Automated patching Integrated compliance Closed-loop remediation Infrastructure optimization Compute Advanced Analytics Unified orchestration IT Ops Portal Orchestration Reporting Database & middleware Container hosts 18

19 Operations Bridge Consolidate and Reduce Root cause & Remediate Visibility and Dashboards Hybrid Cloud Monitoring Automated Discovery Multimode Correlation Anomaly Detection Predictive Analytics ChatOps collaboration Business Value Dashboard Big Data Analytics Unified Orchestration Event and Performance Management Automated Service Modeling Traditional Virtual Containers Public and private cloud 19

20 IT Service Management Automation Service Portal ITIL Processes Asset Management Automation Big Data service desk Self-service user portal Asset management Task/process automation ITIL process automation ChatOps collaboration Unified orchestration Big Data Analytics Configuration management Automated service modeling Services Applications Infrastructure HPE IT Service Management Automation 20

21 Polling question 2 How far have you gone with deploying your applications on container based environments? Evaluating at this time Some containers running in development Containers already running in production Other 21

22 Provisioning Lifecycle Operations Analytics Data Workflow Data Store System Web Server Suite Specific Microservice Suite Specific Microservice Container Deployment Foundation modular, flexible, scalable The future of IT Operations Management software ITOM Suite REST APIs, Bots Microservices Pre-integrated containers, unified license model, and shared services Easy to install, maintain and patch with zero downtime upgrades Container Orchestration Linux Container Platform Managed Container Environment Physical Virtual Cloud Container Auto-scaling, HA/DR, self-healing and secure Flexible Deployment Options Time to integrate Time to install/upgrade Time to Scale Deployment Options 2-3 weeks to Few hours 2-15 days to Few mins Months to Pre-Built Fixed to Flexible

23 Container Deployment Foundation early adopters Fabulous installation ~ 2-3 hours after download Pre-integrated solutions that can be installed in a matter of hours from start-tofinish, on a much simpler architecture, should make it much easier to maintain and operate and allow us to concentrate on delivering better service to our customers. With the new micro service and containerized architecture, the HPE Operations Bridge is going in the right direction. With simpler deployment, faster versioning and streamlined patching as well as improved scalability, it s an exciting evolution and will bring real value to us The container-based suite s ease and speed of deployment and installation, coupled with the flexible deployment models that accommodate physical, virtual and cloud infrastructures ensures that any infrastructure requirements are easily addressed HPE s new approach to IT operations software delivery with containerizing its suites dramatically simplifies setup allowing us to focus on accelerating time-to-value for our customers. 23

24 Polling question 3 Would you be interested in deploying the HPE ITOM suites in container format to speed up the time-to-value? Too early stage for us Would be good to understand a bit more HPE Strategy around Container delivery We already have few HPE Docker images running for evaluation or regression purpose Yes, that would fit nicely with our current cloud and container strategy 24

25 Transformative Innovations Changing the way IT Operations works smarter, more collaborative, relevant Pervasive Analytics Actionable insights and automation ChatOps Smart collaboration Modern Workload Management Manage containerized applications end-to-end Business Value Dashboards Exceptional insight and user engagement

26 Pervasive analytics for smart operations Transform operations with big data analytics Service Management: Hot topic analysis for faster resolution Operations Bridge: Dramatically reduce noise and proactively address anomalies Data Center Automation: Infrastructure utilization improvement & waste reduction Hybrid Cloud: Optimal cloud selection based on policy Powered by Vertica, IDOL and patented algorithms 26

27 Increasing IT collaboration with ChatOps Transform communication across operations Consumer Help Desk IT Ops Developer Collaborate with SMEs, teams, and systems Share conversations, images, reports, and links Chat Tool Fix me / ticket Diagnosed Repaired Preserve and catalogue sessions for learning and reference DCA HUBOT Ops Bridge Service Desk Cloud Operations 15

28 Managing container-based workloads: ITOM suites now managing Docker containers Hybrid Cloud Management Data Center Automation Operations Bridge ITSMA Design & deployment of containerbased apps as a service HW & host OS provisioning with compliance Monitoring & troubleshooting of container infrastructure & apps Automated discovery & configuration management 28

29 ITOM from Hewlett Packard Enterprise Accelerate IT to the speed of DevOps Easier Faster Transformative ITOM Suites Simple, consumable, integrated Container Deployment Foundation Optimized for Continuous Operations Smart Innovation Analytics, ChatOps, Container Lifecycle, BVDs Find out more at hpe.com/software/itom 29

30 Join us at customer driven events in May

31 HPE Americas ITOM Summit Event Type Location and Date Hewlett Packard Enterprise s Premier AMS ITOM Event Renaissance Dallas Hotel 2222 North Stemmons Freeway Dallas, TX, May 1-3, 2017 Register Here Accelerate IT to the Speed of Business Event Overview The event will feature an all-star lineup of speakers with the majority of the content presented by key customers. In addition, the HPE product management team will host roundtable discussions and provide demos of our latest solutions. The ITOM Summit will feature 4 tracks, covering the full HPE IT Operations Management portfolio. Autonomous Operations Hybrid Cloud Management Infrastructure Automation IT Service Management Automation Opportunities Learn from the experience of other HPE customers Network with other HPE ITOM customers and partners Meet 1:1 with HPE ITOM leaders and suite experts Customer Advisory Board meetings on (Monday, May 1 st ) Welcome and networking reception opening night (Monday, May 1 st ) Special evening event and dinner (Tuesday, May 2 nd ) Experience the vibrant HPE ITOM community, and most of all Have Fun!

32 EMEA Software Customer Forums 2017 Dublin, May Register now Our annual strategy and best practice-sharing event features the latest in industry trends and product innovations across our IT Operations Management and Application Delivery Management portfolios. This event is free of charge for commercial HPE customers and partners. You will also get a sneak peek at some upcoming, new and exciting product developments. Register now for your chance to: Learn from your peers: existing HPE customers from across Europe, the Middle East and Africa will share best practices, benefits gained and lessons learned, during short presentations and panel discussions Discover the latest product developments and partner offerings: gain insight into the HPE product roadmap and service offerings and get hands on experience with our latest software demos Meet with HPE Software executives, product management and support: provide your feedback and have more in-depth conversations in a private one-on-one environment Network with your peers: there are plenty of opportunities to expand your network in fun and informal settings during our receptions, lunches and evening entertainment Customer advisory board meetings by invitation only #HPEForumsDublin

33 Questions? Accelerate IT to the speed of DevOps

34 Thank you Complete the short survey and opt-in for more information from Hewlett Packard Enterprise.

35 Thank You

36 BACKUP SLIDES 36

37 DID YOU KNOW? ITOM HCM is recognized by Gartner as THE industry standard process automation tool w/ over 6,000 workflows and operations 37

38 What s new Hybrid Cloud Management Cloud freedom drives business freedom Hybrid IT Dashboard and Admin Experience - Brings Day 1/Day 2 work together - New license and container deployment options Simple & Integrated Design Experience - Cloud service designs & process orchestration work flows - Brings CSA and OO designer together Innovative Application Delivery - Accelerated scheduling - Resource pool management - ALM integrations 38

39 DID YOU KNOW? ITOM DCA provisions 120K servers at DXC Technologies is used by ALL major freight companies in the United States (DHL, FedEx, UPS) 39

40 What s new Data Center Automation Automated DC Compliance with enhanced user experience Infrastructure Compliance on Container Deployment Foundation - Rapid Time To Value going forward - Easy to install, upgrade and install - Lower TCO with PostgreSQL support New User Interface / Experience - Single plane of glass for servers (physical & virtual), database, & middleware - Out of the box workflows for end to end automation needs Flexible Licensing Unit - Flexible, unit-based licensing for any combination of server, database and middleware - Access to broader set of features Product views are illustrations and might not represent actual product screens

41 DID YOU KNOW? ITOM Operations Bridge manages over 3M production servers globally; and one of the world s largest server farms 500K managed servers! is the preferred monitoring solution for 10 of the world s top managed service providers 41

42 What s new Operations Bridge Flexible, scale with the cloud workloads 1 Automated Anomaly Detection - Automatically detects anomalies across all data * - Correlate anomaly to the business services - Execute preventive actions before impact * Providing logs via Agent (Docker & Infra) 2 Flexible Scaling & Enhanced TTV - Premium available on NG Container platform - Elastic scale of BVD backend to suite workload - Suite installation rather than product install BVD Backend Integrations including Cloud - Metal to App visibility for your private cloud - Support of latest cloud (IBS, ECS, Azure Stack) - Automate discover, monitoring & remediation BVD Demo

43 DID YOU KNOW? ITOM ITSMA powers the 4 largest car manufacturers in the world with Universal Discovery and Universal CMBD reduced incident handling time by 50% for Smart Analytics customers 43

44 What s New - IT Service Management Automation Built for the next-generation delivery infrastructure Consolidated ITSM Automation portfolio - From multiple products to one suite with two editions - ITSM Automation Suite roadmap to codeless, versionless and choice of deployment models - Automated Service Modeling (ASM) for free Container-based deployment - ITSM Automation Suite Express edition now available on Container Deployment Foundation - Rapid time-to-value with fast deployment ITSM Automation innovation - Smart Analytics (included with Suite Express Edition) - ChatOps - Extended public cloud discovery (AWS, Azure)