Simpana Training Services Course Catalog

Transcription

1 Simpana Training Services Course Catalog quebec montreal alberta calgary washington seattle/kirkland colorado denver utah salt lake city california los angeles/el segundo san francisco san jose irvine san diego nevada las vegas arizona phoenix scottsdale hawaii honolulu ontario toronto ottawa minnesota minneapolis illinois oakbrook chicago ohio columbus/ dublin texas austin dallas houston massachusetts boston/burlington new jersey oceanport maryland baltimore washington, dc virginia herndon north carolina raleigh/durham georgia atlanta florida orlando miami the netherlands amsterdam naarden ireland dublin united kingdom reading cirencester germany oberhausen australia adelaide brisbane canberra melbourne perth sydney new zealand auckland china beijing india hyderabad classroom based training certification program self-paced e-learning

2 How to register for a Public Training Course 1. Go to 2. Select the Course Offerings and registations link for your geographical area. 3. Select your course. Review the desired course locations and scheduled dates and decide on a course that you wish to attend. Click the Select button to the right of the course. 4. Log in to your student profile. If you have not previously registered for a course, you will be asked to create an individual student profile with username and password. If you are a manager registering multiple students for a class, you will need to create a user profile for each student that will be attending the class. Make sure a valid address is used for each user profile as any communication concerning this course will use the address provided. Note: User profile Information is used only by CommVault s training department to confirm or communicate information concerning training. It is not shared with any other department or company. Users who have previously registered can log in with their username and password. If you have forgotten your username or password, click on the Forgot username/ password link. The system will automatically your login information. 5. Select your method of payment. We accept purchase order, credit cards (North America) or prepaid training as forms of payment for instructor-led training. If you have questions or problems with seleting a payment type contact your local registrar. Local registrar phone numbers/ addresses can be found at Note: You must enter all of your personal information as well as your billing information, even if you are prepaid. Note: All registrations are taken based on a first registered, first served basis and then based on pre-payment of registration fees. All training classes are subject to terms and conditions of our cancellation policy. Payment must be received and confirmed prior to class entry. If you have any questions regarding our policy, this procedure, or class registration, please contact your local training registrar. Local registrar phone numbers/ s can be found at How to register for and take a Certification assessment exam 1. Certification can be conducted from any JAVA enabled browser with pop-ups enabled. (CommVault recommends Microsoft s Internet Explorer, but any JAVA enabled browser should work). Assessment exams are single timed sessions so you must complete the entire exam in the allocated time without closing your browser. 2. The exam link is available on your user profile account page along with your registered courses. If you are taking an exam as part of an instructor-led course, the exam link will not be activated until the start of the course. If you have registered for an online exam only, then the exam content is activated once your registration is confirmed. Click on the Click Here to Start Certification Exam link to launch the exam. If you have any questions or problems, please contact us at certified@commvault.com. Scheduling a Private/Onsite Training course Please contact your local registrar for system requirements, customization, scheduling, and pricing. 6. Get confirmation. Once you have registered you will receive an In progress informing you that your registration request has been received. If you do not receive this , you have not completed your registration. Once payment has been processed you will receive a confirmation . Users paying by credit card will receive an immediate confirmation Show up for Class! You must notify us in writing at least 10 business days in advance of the scheduled class start time of any modification or cancellation.

3 CommVault Administration Course Course Description This 3-Day Instructor-Led course (or self-paced online course) is intended for personnel responsible for day-to-day administration and management of CommVault Simpana software. The course covers essential concepts, details, options, and best practices for user security and management, system settings, policy configuration and use, media and library management, job activity and status monitoring, and job management. Students also learn how to efficiently and effectively manage data movement (backup, archive, auxiliary copy, and restore) within a CommCell group. Student Benefits from this Course Upon completion of the course, the student will be able to perform the following key tasks: n Configure and manage CommCell Console access with appropriate permissions for users to perform authorized tasks on specified management entities. n Configure Library and Media options and data paths for secure and optimum use. n Understand data retention configuration and rules for efficiently managing data in protected storage. n Create, configure, and associate policies for management of data storage, job schedules, data source (subclients) and media (Vault Tracker). n Understand and successfully execute/manage the backup and archive of data to protected storage. n Understand and successfully execute/manage restore and recovery of data both in and out of place. n Create a timely and effective monitoring system using event alerts and scheduled reports for successful and easier management of components and operations controlled by the CommServe software. Course Content Introduction Course Objectives Training Environment (Instructor-led) Terminology Used Module 1: User Access & System Settings User Access Options and Management Essential Administrative Settings Module 2: Storage Management Working with Media Agents Working with Magnetic Libraries Working with Tape Libraries Using Deduplicated Storage Module 3: Storage Policies Understanding and Configuring Storage Policies Understanding and Configuring Retention Module 4: Clients Understanding and Configuring Clients Defining Content and Filters Associating Content to Storage Module 5: Job Management Configuring Data and Administration Tasks Using Job Management Tools Module 6: Restore & Recovery Finding Data for Restore Understanding Restore Options Understanding Full System Recovery Module 7: Monitoring Understanding Monitoring Options Configuring and Using Reports Configuring and Using Alert Upcoming Locations for this Course 27-Jul 29-Jul Rancho Cordova 27-Jul 29-Jul Oceanport, NJ 27-Jul 29-Jul Dallas, TX 3-Aug 5-Aug Oceanport, NJ 3-Aug 5-Aug Chicago, IL 10-Aug 12-Aug Minneapolis, MN 10-Aug 12-Aug Atlanta, GA 10-Aug 12-Aug Oceanport, NJ 17-Aug 19-Aug Seattle, WA 17-Aug 19-Aug Oceanport, NJ 17-Aug 19-Aug Kansas City, KS 24-Aug 26-Aug Cincinnati OH 24-Aug 26-Aug Denver, CO 24-Aug 26-Aug Oceanport, NJ 31-Aug 2-Sep Houston, TX 31-Aug 2-Sep Los Angeles, CA 31-Aug 2-Sep Oceanport, NJ 14-Sep 16-Sep Las Vegas, NV Please visit for up-to-date schedules. Courses are subject to change. Who Should Attend this Course IT Managers and key personnel with responsibility for management, configuration and day-to-day operation of CommVault Simpana software. Additionally, any person planning to take other CommVault Courses should first attend this course to achieve a required level of core knowledge essential to understanding advanced material presented in other CommVault courses. Pricing Public/Single User: TR-CREDITS: 3 Private/Onsite: TR-CREDITS: Contact Registrar at registrar@commvault.com or Single User Online: EL-WEBADM Site License: EL-WEBADM-SITE Certification An opportunity for CommVault Administration certification is included with this course. administrator

4 CommVault Engineering & Support Course Course Description This 2-Day Instructor-Led course is intended for key personnel responsible for the installation, configuration, and troubleshooting of CommVault Simpana software. The course starts by enabling the student to understand architectural considerations, resource planning requirements, and installation options for deploying CommVault Software. Students are then given in-depth understanding of the internal process steps for essential job operations. Students will learn performance enhancement techniques, troubleshooting tools and methodology that can help identify causes and solutions to the more common problems encountered by customers. Student Benefits from this Course Upon completion of the course, the student will be able to perform the following key tasks: n Identify resource and installation requirements to successfully deploy and configure CommVault software components. n Install and configure Media Agent and Client Agent software for applications or file systems on Windows, UNIX, or NetWare hosts. n Locate data movement performance bottlenecks and take appropriate actions available to maximize speed or throughput of data to or from a Media Agent/Library data path. n Use available CommVault diagnostic tools and methodology to identify probable cause of problems and take appropriate action to resolve these problems. Course Content Module 1: Planning and Design Identifying Data Management Requirements Identifying Data Storage and Movement Resources Architecting a Solution Module 2: Installation Understanding Installation Options and Requirements Sizing, Locating and Installing Components Installation Best Practices Common Installation Problems and Solutions Module 3: Tools Using Host Tools Using Product Tools Using Network Tools Module 4: Performance Identifying Performance Factors Maximizing Resource Utilization Best Practices for Efficient and High Speed Data Movement Module 5: Troubleshooting Common Problems and Solutions Using the GUI to Identify Problems Understanding Error Codes, Logs, and Debug Settings Working with Product Support Upcoming Locations for this Course 23-Jul 24-Jul Washington, DC 30-Jul 31-Jul Rancho Cordova, CA 30-Jul 31-Jul Oceanport, NJ 6-Aug 7-Aug Chicago, IL 13-Aug 14-Aug Minneapolis, MN 20-Aug 21-Aug Oceanport, NJ 27-Aug 28-Aug Cincinnati OH 3-Sep 4-Sep Houston, TX 17-Sep 18-Sep Las Vegas, NV 17-Sep 18-Sep Boston, MA 17-Sep 18-Sep Oceanport, NJ 24-Sep 25-Sep Indianapolis, IN 24-Sep 25-Sep San Diego, CA 1-Oct 2-Oct Tulsa, OK 1-Oct 2-Oct Phoenix, AZ 8-Oct 9-Oct St Louis, MO 8-Oct 9-Oct Oceanport, NJ 8-Oct 9-Oct Orlando, FL 22-Oct 23-Oct Denver, CO 22-Oct 23-Oct Washington, DC Please visit for up-to-date schedules. Courses are subject to change. Who Should Attend this Course IT managers and advanced IT personnel responsible for the planning deployment and support of CommVault Simpana software. Pricing Public/Single User: TR-CREDITS: 2 Private/Onsite: TR-CREDITS: Contact Registrar at registrar@commvault.com or Certification An opportunity for CommVault Engineering and Support certification is included with this course. engineer support

5 CommVault Disaster Recovery Course Description This 2-Day Instructor-Led course is intended for mid and senior level IT managers responsible for ensuring business continuity and for planning and implementing disaster recovery using CommVault Simpana Software. Attendees should have completed the CommVault Administration Course or have extensive experience with CommVault s Common Technology Engine. The course will cover disaster recovery concepts, planning, and implementation considerations using CommVault Simpana software. Students will learn how to identify and measure risk and the appropriate response for the various levels of disaster. Students will also learn how to effectively prepare for and recovery from a disaster using CommVault Simpana software. Student Benefits from this Course Upon completion of the course, the student will be able to perform the following key tasks: n Identify and measure risks in their environment and assign recovery objectives to each system. n Recognize the levels of disaster and determine the appropriate response. Course Content Module 1: Intro to Disaster Recovery General Disaster Recovery Overview Concept of CommVault Disaster Recovery Building the Disaster Recovery Framework Module 2: Reducing Your Risks Stop the Failures Daily Administration Tasks Reducing CommCell Environment Risks Module 3: Building a Disaster Recovery Plan Know your Environment CommServe Metadata Considerations for Faster Restore Module 4: Testing CommCell Recovery Procedures CommServe Disaster Recovery Utility CommServe Database Recovery Steps Recovering a Media Agent Recovery a Library Client Recovery Application Recovery n Build a requirements checklist from both a business functionality and data recovery view. n Create and conduct disaster recovery exercises using CommVault Simpana software. n Recover a CommCell console starting with a CommServe database, Media Agent, libraries, and clients. n Fully recover a client s file system and application data to a functional level. Upcoming Locations for this Course 6-Aug 7-Aug Oceanport, NJ 13-Aug 14-Aug Atlanta, GA 20-Aug 21-Aug Kansas City, KS 20-Aug 21-Aug Seattle, WA 27-Aug 28-Aug Oceanport, NJ 3-Sep 4-Sep Los Angeles,CA 24-Sep 25-Sep Oceanport, NJ 15-Oct 16-Oct Oceanport, NJ 29-Oct 30-Oct Cincinnati OH 3-Nov 4-Dec San Diego, CA 5-Nov 6-Nov Chicago, IL 5-Nov 6-Nov Oceanport, NJ 10-Dec 11-Dec Houston, TX 10-Dec 11-Dec Oceanport, NJ Please visit for up-to-date schedules. Courses are subject to change. Who Should Attend this Course IT and Disaster Recovery managers responsible for planning, configuring, testing, and executing disaster recovery using CommVault Simpana software. Pricing Public/Single User: TR-CREDITS: 2 Private/Onsite: TR-CREDITS: Contact Registrar at registrar@commvault.com or Certification An opportunity for CommVault Administration certification is included with this course. specialist

6 CommVault Archiving & Content Indexing Administration Course Description This 2-Day Instructor-Led course focuses on planning, installation, configuration, or day-to-day operation of CommVault Simpana software for compliance archiving, migration archiving, content indexing, and content search. As this course builds on concepts established in the System Administration and Engineering/Support courses, attendees should have completed these courses or have extensive experience with data protection and storage policies using CommVault s Common Technology Engine. Students will learn how to quickly and efficiently achieve the benefits of compliance and migration archiving, how to best configure, operate, and monitor archiving tasks, and how to organize, efficiently search, and retrieve managed data. Student Benefits from this Course Upon completion of the course, the student will be able to perform the following key tasks: n Install and configure migration archiving for Windows, UNIX, and Network-attached file systems, Microsoft Exchange Server, Microsoft SharePoint Server, and IBM Domino mail server. n Locate and define data content including setting basic and advanced data classification rules for archiving and migration of data. n Archive Microsoft Exchange PST files using both remote and local archiving techniques. n Size, install, and configure a multi-node Content Indexing Engine. n Configure Client Agents and Storage Policies for online and offline content indexing. n Recover archived data via end-user stub files and the CommCell Console. Course Content Module 1: Migration Archiving Why Migration Archiving? Setting up for Archiving File Archiving Application Archiving Archive Rules Data Classification Recovering Archived Data Archiving Tools Best Practices Module 2: Compliance Archiving Why Compliance Archiving? Configuring Compliance Archiving Compliance Archive Process Retrieving Archived Messages Module 3: Content Indexing Why Content Indexing? Functional Architecture & Terminology Performance Considerations Install Options Selecting Jobs for Content Indexing Online Content Indexing Recovering a Content Indexing Node Best Practices Module 4: Search & Discovery Functional Architecture & Terminology Types of Search Search Consoles Legal Hold Search Administration Protecting the Web Search Server Best Practices Upcoming Locations for this Course 23-Jul 24-Jul Oceanport, NJ 30-Jul 31-Jul Dallas, TX 13-Aug 14-Aug Oceanport, NJ 27-Aug 28-Aug Denver, CO 3-Sep 4-Sep Oceanport, NJ 1-Oct 2-Oct Oceanport, NJ 15-Oct 16-Oct San Francisco, CA 22-Oct 23-Oct Oceanport, NJ 12-Nov 13-Nov Minneapolis, MN 12-Nov 13-Nov Oceanport, NJ 17-Dec 18-Dec Boston, MA Please visit for up-to-date schedules. Courses are subject to change. Who Should Attend this Course Key managers and advanced system personnel responsible for planning, installation, configuration, or day-to-day operation of CommVault Simpana software for compliance archiving, migration archiving, content indexing, and content search. Pricing Public/Single User: TR-CREDITS: 2 Private/Onsite: TR-CREDITS: Contact Registrar at registrar@commvault.com or Certification An opportunity for CommVault Administration certification is included with this course. specialist

7 CommVault Certification Program CommVault s new certification program validates expertise and advanced knowledge in CommVault Administration, Implementation, and Support. The certification assessment and recognition is included with the relevant training course at no extra charge. Previous CommVault students who have attended class on or after July 1, 2005 may also be certified for free* through an online assessment. CommVault Certification Program Assessment Exams Certification exam(s) are available online to students on completion of the course. A 75% comprehension level is required to successfully pass the assessment exam(s). Details on how the online assessment exams are accessed are provided by the instructor during the course. All students who complete an instructor-led course receive a Certificate of Completion. Students successfully completing the assessment exam receive an additional Certificate of Excellence and their certification achievement is recorded as part of their student registration profile. CommVault Certification Program Certification Levels Certified CommVault Administratior To become a Certified CommVault Administratior, you must have attended a CommVault System Administration course, administrator or have a similar level of experience, knowledge, and successfully passed the associated assessment exam. The exam assesses the candidate s level of comprehension for: n Basic user and system administration tasks for secure data management. n Configuration and management of storage policies, data retention, and protection options for protecting data. n Configuration and role of agents, data sets, and subclients in defining protected data requirements. n Understanding data movement and storage options with various types of libraries and media. n Scheduling, executing, and managing jobs for protecting and recovering data. n Management of media both inside and outside of libraries. n Options for restoration and recovery of data, systems, and applications. n Monitoring, reporting, and alerting on system events. CommVault Certified Engineer To become CommVault Certified for Engineering you must have attended both a CommVault System engineer Administration course and a CommVault Engineering and Support course, or have similar level of experience or knowledge, and successfully passed the associated assessment exams. The Engineering exam assesses the candidate s level of comprehension for: n Planning and designing a data management solution. n Installation requirements and Best Practices for software components and libraries. n Effective and proper use of available tools for identifying and resolving problems and performance. n Identification of performance issues and options to improve performance. n Understanding of common problems and solutions, and the methodology for identifying and resolving problems that may occur. CommVault Certified for Support To become CommVault Certified for Support you must have attended both a CommVault System Administration course and a CommVault Engineering and Support course, or have similar level of experience, knowledge, and successfully passed the associated assessment exams. The Support exam assesses the candidate s level of comprehension for: n Installation requirements and Best Practices for software components and libraries. n Effective and proper use of available tools for identifying and resolving problems and performance. n Identification of performance issues and options to improve performance. n Understanding of component services, communications, and processes used in execution of tasks. n Understanding of common problems and solutions, and the methodology for identifying and resolving problems that may occur. CommVault Certified Specialist To become a CommVault Certified Specialist you must have attended a CommVault System Administration course and a CommVault Specialist course (or have similar levels of experience and knowledge) and you must also have successfully passed the appropriate assessment exams. The CommVault Certified Specialist Archiving & Content Indexing Online Exam assesses the candidate s level of comprehension for: n Installation, configuration, and management of CommVault Migration Archiving and Compliance Archiving agents; n The various methods of recalling and recovering archived data; n Installing, configuring, and administering all components of Online and Offline Content Indexing Engine, including those related to End-user and Compliance Search Interfaces; n Searching, discovering, accessing, and restoring Search results related to End-user and Compliance Searches (including Legal Holds). The CommVault Certified Specialist Disaster Recovery Online Exam assesses the candidate s level of comprehension for: n The terms and language specifically relating to Disaster Recovery (e.g. RTO and RPO); n Procedures related to recovering all components of a CommCell (CommServe, Media Agent, Libraries, and idataagents); n Various tools and utilities commonly used in CommCell Disaster Recovery Scenarios. support specialist *Contact Registrar for details

8 CommVault Training Frequently Asked Questions Where can I find the latest training schedule? You can view our current training schedule and register for training on What s the difference between a Public and Onsite/ Private Training course? Public Training is open to all companies and is conducted on a regular schedule at CommVault s corporate office and at various locations around the world. Public courses follow the published agenda covering topics that should be of interest for all participants. For companies sending one or two attendees, public training is the best choice. For the latest public training course descriptions, locations, and schedules visit Onsite or Private training is for a single customer only, priced per day for at least up to 18 students or a maximum number of students set by the registrar. Private training is an economical choice for companies wanting to train multiple key personnel. Additionally, private training can be customized to address your company s particular data management requirements. While private training is usually conducted onsite to save the company travel expenses, it can be conducted at an offsite training facility if the company does not have suitable training facilities of their own. Contact our registrar for purchasing, scheduling, and customizing private training. For onsite training facility requirements visit Can I take the online Certification assessments without attending a course? For successful certification and knowledge we highly recommend you attend the associated course. However, course attendance is not required and you may purchase an online assessment opportunity separately. Visit for more information on our Certification program. Is Certification related to a specific version of the product? No, since the skill set being assessed is task orientated not product orientated, the assessment questions are written in such a manner as to be version independent. Some version dependent wording is unavoidable but an administrator, engineer, or support person skilled in the previous product version should have little or no version problem with certification. Why does Engineering and Support Certification require Administration Certification? You really can t plan for, or support, a software product if you don t know how to operate it. Administration skills are considered the core essentials to understanding the features and functionality of the product. Engineering and Support skills are a level up from Administration and build on this core understanding. Can more than one customer attend Onsite/Private Training? CommVault policies dictate that the cost of Onsite/ Private training cannot be distributed or assigned to more than one company. If more than one company wants to participate in a training course then it must be conducted as a public course with appropriate pricing/ distribution of costs to each participant attending. A company cannot purchase a private training course and then resell excess capacity to other users.