Information Technology Leadership Team
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1 Leadership Team TECH ( ) Kimberly Roy Executive Assistant Julie Buehler Vice Chancellor for Information Services & Strategy, Chief Information Officer Finance & Administration Marylin Billings Interim Director for Instructional Innovation Christopher Misra Interim Deputy Chief Information Officer Jim Mileski Interim Senior Director of Infrastructure Teri Delude Executive Financial & Administrative Officer Abdul Wajid Choudhry Director of IT User Services Matthew Dalton Chief Information Security Officer Dave Hart Director of Enterprise Systems & Development Randy Sailer Interim Director of Infrastructure Operations Richard Tuthill Director of IT Architecture 1
2 Deputy Chief Information Officer Christopher Misra Interim Deputy Chief Information Officer Expediting Initiatives Across IT Backup for Vice Chancellor as Needed IT Communications IT News & Notifications Web & Print Communications IT User Documentation 2
3 Instructional Innovation Marylin Billings Interim Director for Instructional Innovation Innovative Teaching Technology Instructional Technology Support Learning System (Moodle Administration) Computer Classrooms & Learning Facilities elearning (Blackboard Administration) Instructional Research & Development Instructional Media Lab Assistive Technologies Center Instructional Workshops & Events Team-based Learning Classrooms Videoconferencing Facilities 3
4 IT Architecture, High Performance Computing Richard Tuthill Director of IT Architecture IT Architecture High Performance Computing Coordination Change Incident Technology Standards 4
5 Finance & Human Resources Teri Delude Executive Financial & Administrative Officer IT Budgeting, Financial Reporting & Compliance IT Billing & Cash IT Human Resources Personnel Processing IT Purchasing, Payments & Procard 5
6 User Services Abdul Wajid Choudhry Director of IT User Services IT Support & Consulting Site Licensed Software Technology Training Classroom Technology Services IT Account & Directory Services (Password Changes) Enterprise Desktop Support IT Help Center Walk-in Support Phone Support Chat/Online Support IT Repair Center Parts & Peripherals Sales 6
7 Information Security Matthew Dalton Chief Information Security Officer Information Security Services (Includes Anti-virus, Data Loss Prevention) IT Compliance Firewall Security Incident Response Services Security & Risk Assessments 7
8 Enterprise Systems & Development Dave Hart Director of Enterprise Systems & Development Online Learning (OWL): Homework, etextbooks, Training, Testing Software Development (Administrative & Educational) Software Evaluation & Acquisition (Third-party Software) Web Site & Interactive Multimedia Development Student Information System (SPIRE) Administrative Application Security Administration Database Administration (SPIRE, Moodle, UMetrx, Imaging) Content Development Instructional Design Educational Technology Research & Outreach Research Project Development & Support Software Design & Implementation Software Training & Support Campus Enterprise System Integration Software Installation & Configuration Campus Enterprise System Integration Content System Development (Drupal) Web Site Development (Education, ecommerce) Mobile Web Applications Application Design & Development Maintenance & Operations Administrative IT Training & Support Data Warehouse (UMetrx) Imaging System Administrative Applications Infrastructure K-16 Outreach IT Project Support Online Student Portal (Go.UMass) 8
9 IT Infrastructure Jim Mileski Interim Senior Director of Infrastructure Core Network Modernization Project Data Center Modernization Project Infrastructure Planning & Engineering Technology Planning & Development 9
10 Network Communications, Data Center, IT Infrastructure Operations Randy Sailer Interim Director of Infrastructure Operations Data Center Network Communications Voice Services University Cell Phones & Mobile Devices Authentication & Identity Server Hosting Wired Network Wireless Network Telephones Custom Voice Applications University Operators Call Centers Telephone & Network Billing Voice Mail Web Services Cabling Windows/Unix Server Administration 10
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