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1 TECH TALKS Step 1 Logging into a Computer Step 2 Logging into Banner Step 3 Check for Outstanding Financial Aid Requirements Step 4 Accept All or Some of Financial Aid Award Step 5 Complete Award Requirements Step 6 Student Invoice Step 7 Setup Payment Plan Step 8 View Student Tranguid Step 9 View Holds Step 10 Authorization to Release/Discuss Education Records Step 11 Nighthawk Registration Step 12 View Class Booklist Step 13 Textbooks Online Ordering Step 14 Emergency Alert System (UNG Alert) Step 15 Password Management Step 16 IT Help Desk/Computer Support Step 17 Syncing /WiFi Step 18 Important Available Software Step 19 UNG Apps (UNG and Guardian) Step 20 ecore vs. UNGonline Step 21 ecore Introductory Quiz Step 22 Course Management Tools (D2L and ecore) Step 23 UNG Connect Step 24 Focus2 Step 25 Handshake Step 26 Library Technologies

2 NAVIGATING BANNER Step 1 Logging into a Computer All school computers log on the same way. 1. Click the computer mouse or spacebar on the lab computer 2. Accept the terms of use by clicking the OK button. 3. Use your student username and password to enter the computer. Step 2 Logging into Banner 1. Open an internet browser and go to my.ung.edu. 2. Go to the Banner tab and click UNG Banner Web. 3. Enter the same username and password as you did to log in to the computer. What is on Banner? Access your own personal information (Address, phone numbers, etc.) Register for classes (Look up classes, Nighthawk Registration) View classes and grades on your tranguid View holds on your account Apply for housing/meal plans

3 NAVIGATING BANNER Step 3 Check for Outstanding Financial Aid Requirements 1. Select the Financial Aid tab 2. Select Eligibility 3. Select Student Requirements

4 NAVIGATING BANNER 4. Select Aid Year 5. This screen will show the status of your requirements.

5 NAVIGATING BANNER 6. Select Additional Documents are Required and you will reach a login screen for ung.verifymyfafsa.com. 4. Once logged in you will receive specific instructions for completing remaining tasks.

6 NAVIGATING BANNER Step 4 Accept All or Some of Financial Aid Award 1. Select Award 2. Select "Award for Aid Year" 3. "Accept Award Offer"

7 NAVIGATING BANNER 4. Specify the amount you would like to accept. Step 5 Complete Award Requirements 1. Once you specify your award amount you will need to complete two additional things: A. Entrance Counseling, and B. Promissory Note

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9 Step 6 Student Invoice 1. Select the "Student" tab NAVIGATING BANNER 2. Then select "Student Account"

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11 3. Select Student Invoice NAVIGATING BANNER Step 7 Setup Payment Plan 1. Select the Student tab 2. Select Student Account 3. Select Setup Payment Plan

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13 Step 8 View Student Tranguid NAVIGATING BANNER 1. Select "Student Records" on the student tab.

14 NAVIGATING BANNER 2. Student Tranguid will be the first option listed. Your schedule for the upcoming semester will be listed. Double-check class locations to make sure you have time to commute if needed.

15 NAVIGATING BANNER 3. The name of your Academic Advisor, the advisor's location and will be listed in the "Academic Information" section.

16 NAVIGATING BANNER Step 9 View Holds 1. You can also "View Holds" on the Student Records page. You will receive either a no holds exist message or a list of holds. Holds must be resolved each semester prior to registering for classes. Go to go.ung.edu/holds for information on specific holds.

17 NAVIGATING BANNER Step 10 Authorization to Release/Discuss Education Records Select Update Authorization to Release/Discuss Education Records : If you would like to give someone access to your FERPA protected records, including tuition and fee information, you will need to complete the Authorization to Release form. You can rescind access at any time.

18 Step 11 Nighthawk Registration NAVIGATING BANNER "Nighthawk Registration" is the course scheduling tool students use to register for classes each semester. The Online Pre-Orientation modules provide an overview of Nighthawk Registration. You can reference these modules at any time. The Registrar s website also has a link with step-by-step directions on how to use Nighthawk Registration:

19 Step 12 View Class Booklist NAVIGATING BANNER 1. After registering for classes, you will be able to view the textbooks and course materials needed for each course. Select NEW: View Class Book List 2. Select the enrollment term.

20 NAVIGATING BANNER 3. Your course schedule for the term will appear and you can click on here to get a list of materials needed for each course.

21 Step 13 Textbooks Online Ordering NAVIGATING BANNER When you view your book list, you will have the option to purchase books from the UNG Bookstore. You can purchase the books through the online store and pick the books up at the start of term.

22 NAVIGATING BANNER Step 14 Emergency Alert System (UNG Alert) UNG Alert is the primary emergency messaging system that delivers text messages, voice calls, s, and desktop computer alerts directly to your cell phone or computer in the event of severe weather, campus emergency, emergency evacuation, or other campus emergency. 1. Sign up for UNG Alert

23 Technology Checklist Step 15 Enroll in Password Management By enrolling in Password Management, you will be able to reset your password anytime, without having to contact the Help Desk. 1. Navigate to password.ung.edu 2. Click the Enroll in Password Management link. 3. Follow the instructions on each step to create your security questions and answers.

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25 Step 16 IT Help Desk/Computer Support Technology Checklist The UNG IT Service Desk is the single point of contact for all technology related questions and requests for all students, faculty and staff. The Service Desk is a close-knit team of full-time and student personnel offering friendly and prompt assistance for walk-in service, phone support, , text messaging, instant messaging, and social media. In addition to technology support, the IT Service Desk also offers a variety of computer services, from software and hardware diagnostics and installation, to malware and spyware removal. Personal computer services are offered in-person on all of University of North Georgia campuses. 1. Navigate to ung.edu/it for support links and contact information.

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27 Technology Checklist Step 17 Syncing UNG and Connecting to WiFi Your UNG is the official means of communication between faculty and staff and the students they support. Check your daily! To receive instant notifications of new s, sync your mobile device with your UNG account. Take advantage of UNG s speedy WiFi and save your mobile data. Connect to the UNG WiFi by using your UNG login credentials. 1. Navigate to go.ung.edu/wifi for additional information

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29 Step 18 Important Software Available Technology Checklist Students may access the web version of Office365 to find many useful tools without having to install additional software. 1. Navigate to office.ung.edu 2. Sign in with your UNG username and password 3. Select the apps menu to see all the online programs available After paying the technology fee (included in tuition and fees), students will have access to many software packages at no additional charge or at greatly reduced price. Students have access to 5 copies of the full Office365 suite at no additional charge. Students are also strongly encouraged to install the Antivirus software provided on any computer that will be used on campus. 1. Navigate to software.ung.edu 2. Use the links in the menu to select and download the software package

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31 Technology Checklist Step 19 UNG Mobile Apps Install the UNG Mobile app to gain access to many UNG resources, including your classes. 1. On your mobile device, navigate to go.ung.edu/apps 2. Select the applicable link below each app to install the app on your device

32 UNG Online Learning Step 20 UNG Online vs. ecore Learn the difference between UNG Online courses and ecore courses. 1. Navigate to go.ung.edu/onlinelearning 2. Click on the UNG Online vs. ecore: What s the Difference? button

33 UNG Online Learning Step 21 ecore Introductory Quiz Complete the ecore Introductory Quiz required to register for any ecore course. Completing the one-time quiz now will save time during the registration process. 1. Navigate to ung.edu/onlinelearning 2. Click on the ecore Introduction Quiz button 3. On the Welcome to ecore Introduction Quiz page, read the information, then click the Continue button at the bottom on the page 4. Complete the quiz 5. Enter your contact information along with your UNG address when prompted

34 UNG Online Learning Step 22 Course Management Tools (D2L and ecore) UNG Online courses and ecore courses are accessed through the my.ung.edu webpage. UNG Online utilizes the elearning (D2L) platform. ecore courses are accessed through GoVIEW. 1. Navigate to my.ung.edu 2. Select the appropriate link for your online courses listed under Distance Learning

35 Additional UNG Technology Resources Step 23 UNG Connect UNG Connect is the portal for student clubs/organizations, departments and services. This site has the events available for students to participate in across all campuses. All participation in events is listed on the student s co-curricular transcript and is available to download through your UNG Connect profile. Use the calendar in UNG Connect to find clubs to join, leadership programs, service events, and much more. 1. Navigate to my.ung.edu 2. Click on the UNG Connect (OrgSync) button 3. Sign in using your UNG username and password 4. Update your profile information with your UNG

36 Additional UNG Technology Resources Step 24 Focus2 Focus2 is a free resource for all UNG students and alumni. It offers several quick assessments you may complete online, which will provide you with career suggestions based on your answers. This tool also helps you begin researching these career ideas, providing you specific information about job tasks, salaries and projected outlook for the profession. 1. Navigate to go.ung.edu/focus2 2. Click the Focus2 Online Assessment link 3. Click the Register button to create your account and begin the assessment 2 is a free

37 Additional UNG Technology Resources Step 25 The UNG Job Board (Handshake) 1. Navigate to go.ung.edu/handshake 2. Click the Log-in to Handshake link 3. Login with your UNG and complete your profile

38 Additional UNG Technology Resources Step 26 Library Technologies 1. Navigate to ung.edu/libraries 2. Click the My Account tab 3. Click the My GIL Account button to login using your UNG username and password 4. Find your campus library in the menu to learn about the services available

39 Appendix Quick Links my.ung.edu o Primary resource hub for online services. go.ung.edu/banner o Quick link to access Banner. (Student account, class registration, hold information, and more.) moneynetworkedu.com o Student account refund management password.ung.edu o Password Management (Change or reset your password.) ung.edu/it o Technology resources and services links go.ung.edu/wifi o FAQ page with information about connecting devices to UNG WiFi and UNG software.ung.edu o Portal to access software available to students through UNG (Office365, Antivirus, and more)

40 go.ung.edu/apps o List of UNG mobile apps available to all students go.ung.edu/onlinelearning o Information about UNG Online and ecore courses go.ung.edu/focus2 o Online Career Assessment Tool go.ung.edu/handshake o The UNG Online Job Board go.ung.edu/holds o Listing of student holds with the contact information for the department responsible. office.ung.edu o Access to Office365 web tools (Outlook, Word, Excel, OneNote ) Finding your Username Appendix Your network username is your first initial, middle initial, first four letters of your last name, and last four digits of your 900 number. Example: John P. Smith, = JPSMIT1234 Your default network password is the last four digits of your social security number followed by the two-digit day of your birthday. Example: SSN , January 9 =