Business , ext Business , ext centennialcollege.ca/ce. Canadian Institute of Traffic and

Transcription

1 12 Business , ext Disciplines Applied Management and General Business Business Law Economics Emergency Management Human Resources and Payroll International Business Marketing Mortgage Agent Office Administration Operations Management Project Management Purchasing Management Sales Small Business Management Diplomas Business Business Administration Business Administration Human Resources Business Administration International Business Business Administration Marketing Marketing Certificates of Achievement Advanced Operations Management Computer and IT Sales Health Records Technician Human Resource Management International Business International Trade Training Labour Relations Law Clerk Logistics and Supply Chain Management Management Marketing Office Administration Medical Office Administration General Office Assistant Legal Office Assistant Medical Office Assistant Software Specialist Operations Management Paralegal Payroll Administrator Professional Sales Professional Selling Project Management Purchasing Quality (Basic and Advanced) Small Business Bookkeeping Small Business Management Mini Certificate for People on the Move Labour Relations For information on our Long Term Care & Retirement Facilities Management and our NEW Retirement Communities Management programs, please see our Hospitality section, p. 119 Certification through Partnerships and affiliations American Society for Quality (ASQ) Canadian Institute of Management (CIM) Canadian Payroll Association (CPA) Canadian Professional Sales Association (CPSA) Forum for International Trade Training (FITT) Human Resources Professionals Association of Ontario (HRPAO) Independent Mortgage Brokers Association of Ontario (IMBA) Institute of Law Clerks of Ontario (ILCO) International Association of Administrative Professionals (IAAP) Ontario Management Development Program (OMDP) Purchasing Management Association of Canada (PMAC) Learning Partner Canadian Institute of Traffic and Transportation (CITT) CITT is Canada s leading professional development organization in the supply chain and logistics sector. It promotes professional excellence and advancement for logisticians by offering a comprehensive course of study that leads to a professional designation CITT. Being CITT-certified enhances a professional s career opportunities because employers know that a CITT-certified professional has demonstrated a unique, foundational knowledge of business and a practical understanding of the interworkings of today s complex supply chain and logistics industry. The CITT designation continues to be Canada s most respected and widely held professional designation in the industry. Students must complete a 10-course program and have a minimum of five years related work experience to be eligible to use the professional CITT designation. Logistics Fundamentals Level 1 Mandatory courses: Transportation Systems Logistics Processes Business Level 2 Complete any five courses from the following list: Business Law Management Principles Business Strategy Financial Management Principles of Micro Economics/ Principles of Macro Economics Principles of Marketing Organizational Behaviour Risk Assessment Business Communications Advanced Logistics Level 3 Mandatory courses: Integrated Logistics Plus complete two from the following list: Logistics Decision Modelling Transportation Economics Transportation Law TSCL-101 TSCL-102 BUSN-331 MGMT-222 BUSN-332 or CEBS-901 ACCT-112 & ACCT-222 ECON-103 & ECON-104 MKTG-116 & MKTG-221 BUSN-221 CEMG-944 CEBS-908 TSCL-301 only available through CITT TSCL-302 TSCL-303 r e g i s t e r o n l i n e b y p h o n e ( T o l l F r e e ) f a x i n p e r s o n ( s e e i n s i d e f r o n t c o v e r f o r d e t a i l s )

2 Applied Management & General Business Certificate of Achievement Management Program Code 7391 Whether you work in the private, public or not-for-profit sectors, the ability to communicate clearly coupled with sound organizational, decision-making and problem solving skills are essential for success in a complex and ever changing world. This program will be of interest to anyone who is currently employed in a management capacity, expects to assume management responsibilities in the near future or simply seeks to understand their work environment and perform their current job better. All of the courses in this certificate may be used for credit towards a diploma in business or business administration. For further information, call the program supervisor at , ext COMPLETION REQUIREMENTS Eight courses are required. Four mandatory courses: Introduction to Canadian and International Business GNED-119 Financial Accounting 1 ACCT-112 Organizational Behaviour BUSN-221 Strategic Management CEBS-901 Plus choose four courses from the following: Human Resources Management HRMT-301 International Business Concepts INTL-220 Operations Management OMGT-117 Principles of Marketing* MKTG-116 Management Principles MGMT-222 Microsoft Office Overview CEMS-974 Fundamentals of Project Management* CEMG-909 Business Communications BUSN-333 Business Law BUSN-331 Ethics in Business GNED-147 *Course not offered this year Note: This program replaces Applied Management Studies (Program Code 7236) and General Management (Program Code 7802). Diploma In Business Program Code 2803 COMPLETION REQUIREMENTS This diploma program is identical to the one offered on a full-time basis through Centennial s School of Business. You are expected to complete all the necessary courses within five years. Note: A minimum C grade average is required for graduation. Program requirements are subject to change. See our website at centennialcollege.ca for current model route. For further information, call the program supervisor at , ext Diploma In Business Administration Program Code 2406 completion Requirements This diploma program is identical to the one offered on a full-time basis through Centennial s School of Business. You are expected to complete all the necessary courses within five years. Note: A minimum C grade average is required for graduation. Program requirements are subject to change. See our website at centennialcollege.ca for current model route. For further information, call the program supervisor at , ext Learning Partner Canadian Institute of Management Certified in Management (CIM) Professional Designation The prestige of holding a professional designation is just eight courses away. The objective of the Certified in Management (CIM) program is to provide an in-depth knowledge of business management with emphasis on the practical applications of modern management techniques. You must complete eight courses, one from each of the eight CIM topic areas. The Canadian Institute of Management recognizes the Centennial College courses listed below as equivalent to those contained within its CIM program. For more information, please refer to our learning partners link on our website at centennialcollege.ca/ce or call the program supervisor at , ext Centennial College Course CIM Program Equivalency GNED-119 CIM1a Business Management, Operations and Philosophy CEBS-908 OR BUSN-333 CIM1b Managerial Communications BUSN-331 CIM2a Canadian Business Law BUSN-221 CIM2b Managerial Process and Organizational Behaviour MKTG-221 CIM3a Optional Management Courses ACCT-112 or ACCT-255 or ACCT-265 or HRMT-304 or HRMT-305 CIM3b Management Accounting FINA-334 CIM4a Financial Management CEBS-901 CIM4b Policy and Administration For more information, please contact the Canadian Institute of Management, Toronto Branch, 2175 Sheppard Ave. E., Suite 310, Toronto, ON M2J 1W8 Phone , fax , office@cim.ca or visit their website at cim.ca. Learning Partner Ontario Management Development Program (OMDP) PROGRAM CODE 7404 Leadership and Supervision skills This certificate of achievement program will appeal to individuals who want to enhance their leadership skills, and who may be in a workplace environment where teamwork and self-management are keys to success, as well as first line supervisors and managers, and small business owners. Successful completion of six courses is required for certification. You have a maximum of 10 years between your first and last courses to complete the program. Currently five of the courses are offered only online. The sixth course can be any approved business course. For further information, call the program supervisor at , ext or 2555 or refer to our learning partners link on our website at centennialcollege.ca/ce. Six courses are required. Mandatory: Managing for Results OMDP-101 Personal Success OMDP-102 Human Relations OMDP-103 Communications OMDP-104 Dealing with Difficult People OMDP-105 Plus one other program supervisor approved Business course 13 ash=ashtonbee ccc=the centre CR=College Residence Ol=Online distance learning PB=Print-Based Distance Learning pro=progress STC=Science and Technology Centre

3 14 Human Resources and Payroll Learning partner Human Resources Professionals Association of Ontario (HRPAO) Earn your Certified Human Resource Professional (CHRP) designation. The courses listed below are required by the Human Resources Professionals Association of Ontario (HRPAO) to meet the academic requirements for the National Knowledge Examination (NKE). HRPAO also requires that no course have a grade less than C+ (2.5) and that the overall average for the required courses be no less than B (3.0). The Association has accredited all of the Centennial College courses listed. For further information, call the program supervisor at , ext or refer to our learning partners link on our website at centennialcollege.ca/ce. For further information on the designation, please contact the HRPAO directly at , ext. 343 or toll free at , ext You can also visit their website at Students working to complete the academic requirements for the CHRP designation are strongly urged to join the HRPAO to gain in-process status. Visit their website at Certificate of Achievement Human Resource Management Program Code 7200 This program provides both the necessary general knowledge and specific skills to function effectively in a human resource management capacity. The program is designed to meet the needs of practitioners, as well as those interested in entering the field. Upon successful completion of the ten courses listed below, you will have satisfied the academic requirements for the Certified Human Resource Professional (CHRP) designation issued by the Human Resources Professionals Association of Ontario (HRPAO) and be eligible to write the Professional exams. You will also receive a Human Resources from Centennial College. For more details, call the program supervisor at , ext Ten courses are required. CENTENNIAL COURSES HRPAO EQUIVALENTS Organizational Behaviour BUSN-221 Organizational Behaviour Human Resource Management HRMT-301 Human Resource Administration Finance & Accounting for Human Resource Finance and Accounting Management 1 HRMT-304 Finance & Accounting for Human Resource Finance and Accounting Management 2 HRMT-305 Recruitment and Selection HRMT-302 Recruitment & Selection Employee Training & Training and Development Development HRMT-312 Human Resource Planning HRMT-307 Human Resource Planning Labour Relations HRMT-308 Industrial Relations Occupational Health & Safety HRMT-310 Occupational Health & Safety Compensation and Benefits HRMT-311 Compensation In addition to the courses required for the Centennial College Certificate in HRM (7200) and the CHRP designation, the following address critical areas in HRM and are highly recommended. Employment Law HRMT-306 Human Resource Management Systems HRMT-309 Dispute Resolution HRMT-316 Diploma in Business Administration Human Resources Program Code 2709 completion Requirements This diploma program is identical to the one offered on a full-time basis through Centennial s School of Business. You are expected to complete all the necessary courses within five years. Note: A minimum C grade average is required for graduation. Program requirements are subject to change. See our website at centennialcollege.ca for current model route. For further information, call the program supervisor at , ext HRPAO Prep Courses for the National Knowledge Exam (NKE) and the Professional Practice Assessment (PPA) The NKE is the first of two national examinations required for certification. It was introduced in 2003 under national standards and assesses the member s knowledge of human resources. A passing grade is 70%. The NKE is written in the spring and fall annually. The second national examination required to meet certification requirements is the Professional Practice Assessment (PPA). This experiential component tests a member s knowledge, judgement and ethics in the context of workplace issues. A passing grade is 70%. Eligibility to write the PPA is based on the student having successfully passed the NKE or the Comprehensive Provincial Examination (CPE) in the last five years. (The CPE is the academic examination under the former provincial route to certification.) The PPA is offered at the same time as the NKE - in the spring and fall annually. The PPA must be written within five years of passing the NKE. It is recommended that the member have at least three to five years practical HR experience before attempting to write the PPA. Students are responsible for ascertaining and satisfying any additional HRPAO requirements associated with qualifying to write the professional exams and obtaining the CHRP designation. NKE and PPA Prep courses focus on critical skills and the Required Professional Capabilities (RPC s) you will need to study in order to pass the CHRP exams. Both prep courses will be facilitated by HR professionals and educators. For further information, call the program supervisor at , ext Certificate of Achievement Labour Relations Program Code 7048 This program provides a broad working knowledge of labour relations in Canada. It is designed to accommodate managers and union members, as well as those with a general interest in labour relations. Participants will develop practical skills through a combination of case studies, role-playing and simulations. Upon completion of the program, you will be able to actively participate in the negotiation of a collective agreement and the resolution of grievances through the various stages of the grievance procedure, including assisting in preparation and presentation of a case in an arbitration hearing. For further information, call the program supervisor at , ext COMPLETION REQUIREMENTS Labour Relations HRMT-308 Contract Negotiation CEHR-971 Grievances, Arbitration and Contract Administration CEHR-966 Employment Law HRMT-306 r e g i s t e r o n l i n e b y p h o n e ( T o l l F r e e ) f a x i n p e r s o n ( s e e i n s i d e f r o n t c o v e r f o r d e t a i l s )

4 Learning partner The Canadian Payroll Association Certified Payroll Management Program (CPMP) The Canadian Payroll Association (CPA) is the national association representing the payroll community in Canada since The CPA is influential, affecting payroll practices in hundreds of thousands of small, medium and large employers, and payroll service and software providers. The CPA s certification requirements have changed. In January, 2006 the new Certified Payroll Management Program (CPMP) replaced the existing Payroll Management Certification Program (PMCP). The PMCP will continue to be offered through to 2008, in order to allow students to pursue the path that is best for them in terms of their own learning goals and plan. Details of the old program and equivalent Centennial courses are presented below. Please visit the CPA website at for more information about these changes and transition provisions for students who are already working towards CPA designations. TO ENROLL IN CPA COURSES First, register with, and pay tuition fees to, Centennial College and second, register with, and pay a separate fee to the CPA in order to write the final exam and receive professional credit for the course. To register with the CPA, visit the CPA website to obtain a copy of the CPMP Brochure and CPMP Registration form. CPA fees: CPA member - $200 plus GST; non-member $365 plus GST (fees subject to change). Course materials are now purchased directly through the Centennial College Bookstore. Students are not required to become CPA members in order to purchase these materials. For more information contact: The Canadian Payroll Association, 250 Bloor St. East, 16th Floor, Toronto, Ontario, M4W 1E6. Phone , ext. 129, fax or membership@payroll.ca. For further information, call the program supervisor at , ext For information about online courses, call , ext Certified Payroll Management Program (CPMP) The CPA s Certified Payroll Management Program (CPMP) offers individuals interested in beginning a career in payroll or enhancing their current payroll knowledge the professional certification that can help them succeed in today s competitive business environment. (For those students who started this program prior to Jan., 2006, please visit the CPA website at or contact the CPA for transition information.) Certified Payroll Management Program (CPMP) Centennial College : Payroll (Program Code 7503) CPAC-101 Payroll Compliance Legislation (CPA membership required) CPAC-102 Payroll Fundamentals 1 (CPA membership required) ACCT-112 Accounting 1 Financial Accounting CPAC-103 Payroll Fundamentals 2 (CPA membership required) (Prerequisite: Accounting 1) : Payroll Management (Program Code 7504) CPAC-201 Advanced Payroll Management 1 (CPA membership required) CPAC-202 Advanced Payroll Management 2 (CPA membership required) BUSN-221 Organizational Behaviour HRMT-304 Finance and Accounting for HRM 1 + HRMT-305 Finance and Accounting for HRM 2 or ACCT-222 Managerial Accounting 1 HRMT-311 Compensation and Benefits Canadian Payroll Association Payroll Compliance Practitioner (PCP) In addition to successful completion of course requirements, CPA membership + Continuing Professional Education (CPE) are PCP requirements. Payroll Compliance Legislation Payroll Fundamentals 1 Introduction to Accounting Payroll Fundamentals 2 (Prerequisite: Introduction to Accounting) Certified Payroll Manager (CPM) In addition to successful completion of course requirements, CPA membership + Continuing Professional Education (CPE) are CPM requirements. Advanced Payroll Management 1 Advanced Payroll Management 2 Organizational Behaviour Management Managerial Accounting Compensation and Benefits Management C e rt i f i c at e o f A c h i e v e m e n t Payroll Administrator PROGRAM CODE 7421 Note: Program 7421 will be discontinued and replaced by Payroll Program Code 7503 and Payroll Management Program Code Students who are currently in this program may still complete it, as courses are still offered. Students interested in commencing studies in payroll should follow the requirements listed for Payroll 7503 and Payroll Management For more details, call the program supervisor at , ext Mortgage Agent Learning Partner Independent Mortgage Brokers Association of Ontario The Independent Mortgage Brokers Association is an alliance of mortgage professionals dedicated to the advancement of the mortgage brokerage industry, through public advocacy, effective regulatory consultation, and adherence to a strict code of ethical conduct. For a complete list of all Mortgage Brokers courses available please refer to our learning partners link on our website at centennialcollege.ca/ce or call the program officer at , ext Learning Partner FITT SKILLS FORUM FOR INTERNATIONAL TRADE TRAINING C.I.T.P. (PROFESSIONAL DESIGNATION) C e rt i f i c at e o f A c h i e v e m e n t I n International Trade Training PROGRAM CODE 7392 Your studies in the following International Trade courses lead to a certificate from Centennial College as well as accreditation from The Forum for International Trade Training (FITT). After successful completion of four courses, you are eligible for a certificate in International Trade from FITT. Successful completion of eight courses fulfills the requirements for a Centennial Certificate, and provides you with the educational requirements to apply for the designation of Certified International Trade Professional (CITP) through FITT. You must become a member of the FITT and complete the application process to receive your CITP. For further information, please refer to our learning partners link on our website at centennialcollege.ca/ce or call our program supervisor at , ext NOTE: All inclusive fee includes five full day instruction, text, materials, plus FITT marking/exam/ project fees. COMPLETION REQUIREMENTS FITT Certificate: Any four of the following courses. Centennial Certificate and educational requirements for FITT Diploma (CIPT): Eight courses required. Centennial International Trade Certificate FITT Equivalency Global Entrepreneurship RS-128 Global Entrepreneurship International Marketing MKTG-332 International Marketing International Trade Finance RS-127 International Trade Finance International Trade Logistics RS-135 International Trade Logistics International Market-Entry and International Market-Entry Distribution RS-138 and Distribution International Trade Research RS-129 International Trade Research Legal Legal Aspects of International Trade RS-133 Legal Aspects of International Trade International Trade Management RS-134 International Trade Management 15 ash=ashtonbee ccc=the centre CR=College Residence Ol=Online distance learning PB=Print-Based Distance Learning pro=progress STC=Science and Technology Centre

5 16 International Business Marketing International Business Program Code 7234 As the world moves to a global business environment there is an opportunity to expand through both importing and exporting products and services. Take advantage of the business challenges offered in a world trade environment. Learn business basics and gain specialized expertise in areas such as international law, finance, importing and exporting, customs regulations and sales and marketing. What is international trade? Whether it s shipping goods to the U.S.A., importing goods from Sri Lanka, doing business in Europe, or making money on foreign exchange all these scenarios involve international trade. This complex and sophisticated field requires many skills beyond those in domestic marketing. This program prepares you to be proficient in dealing with products, services and customers in a global environment. For further information, call the program supervisor at , ext Eight courses are required. Mandatory: International Business Concepts INTL-220 International Entrepreneurship INTL-223 International Trade Law INTL-334 Plus choose five elective courses from the following: Customs Procedures INTL-221 Traffic and Transportation INTL-222 International Banking and Finance INTL-303 International Trade Finance and Documentation INTL-311 International Marketing MKTG-332 Reconstruction of Economies INTL-460 Professional Selling 1 MKTG-223 International Management: Strategy & Negotiation INTL-336 International Economics ECON-201 Business Administration International Business Program Code 2409 This diploma program is identical to the one offered on a full-time basis through Centennial s School of Business. You are expected to complete all the necessary courses within five years. For further information, call the program supervisor at , ext Note: A minimum C grade average is required for graduation. Program requirements are subject to change. Visit our website at centennialcollege.ca for current model route. Law Clerk Program Code 7804 This program is designed for people interested in working in a legal environment. Practical and legal knowledge is acquired in order to allow individuals to work in a law firm or government office. This program also includes courses in legal office software. Limited seats are available. For more details call the program supervisor at , ext Mandatory (in recommended order): Introduction to Law CELC-909 Litigation 1 CELC-915 Litigation 2 CELC-916 Real Estate 1 CELC-910 Real Estate 2 CELC-911 Corporate Law CELC-912 Legal Documentation CELC-941 Legal Software CELC-942 Certificate of Achievement Marketing Program Code 7106 This certificate is for business people who wish to learn more about satisfying their customers needs. The program is designed to improve your capabilities as a marketer/marketing manager. Emphasis is on an integrated approach to marketing from a managerial point-of-view, using a decision orientation in marketing programs, an analytical approach to marketing management, and an understanding of the constraints and opportunities available for marketers within the social, political, technological and global environment. Marketers need to understand how to evaluate new business opportunities, how to execute marketing plans and how to control the processes. For further information, call the program supervisor at , ext Eight courses are required. Mandatory: Principles of Marketing MKTG-116 Marketing Management MKTG-221 Plus choose six courses from the following: Office Communications & Procedures OAGN-125 Introduction to Retailing MKTG-222 Professional Selling 1 MKTG-223 Marketing Research MKTG-224 Business to Business Marketing MKTG-225 Marketing Analysis MKTG-226 Internet Research and Marketing MKTG-305 Sales Management MKTG-316 Services Marketing MKTG-317 Advertising Management MKTG-331 International Marketing MKTG-332 Sales Promotion and Direct Response Marketing MKTG-335 Presentation Skills for Sales & Marketing MKTG-336 Note: Applicable courses may be used for credit towards the two-year Marketing diploma (see below). Diploma in Marketing Program Code 2805 This diploma program is identical to the one offered on a full-time basis through Centennial s School of Business. You are expected to complete all the necessary courses within five years. For further information, call the program supervisor at , ext Note: A minimum C grade average is required for graduation. Program requirements are subject to change. Visit our website at centennialcollege.ca for current model route. Diploma in Business Administration Marketing Program Code 2413 This diploma program is identical to the one offered on a full-time basis through Centennial s School of Business. You are expected to complete all the necessary courses within five years. For further information, call the program supervisor at , ext Note: A minimum C grade average is required for graduation. Program requirements are subject to change. Visit our website at centennialcollege.ca for current model route. Paralegal Program Code 7258 Due to the new legislation May 1, 2007, Centennial s Paralegal Certificate program (Program Code 7258) has been suspended. However, any students currently registered in this program may transfer into the Law Clerk Certificate. If you have any questions or concerns, please contact the program supervisor at , ext To view the recent changes, go to r e g i s t e r o n l i n e b y p h o n e ( T o l l F r e e ) f a x i n p e r s o n ( s e e i n s i d e f r o n t c o v e r f o r d e t a i l s )

6 Office Administration Get that extra edge in the business world. Centennial s office administration graduates have the state-of-the-art computer software skills and the business savvy that puts them in demand and prepares them to succeed in this interesting and challenging field. All computer courses are taught in networked computer labs using the latest version of Microsoft Office Professional (Word, Excel, Access and PowerPoint). These hands-on practical courses give you the confidence to handle typical organizational situations and the know-how to manage effectively. Be taught by understanding instructors who have been there and know the ropes. For more information, contact the program supervisor at , ext Office Administration Medical Program Code 7422 This program provides you with the foundation skills and knowledge necessary to function effectively in an entry-level position as a medical receptionist or transcriptionist. Introduction to Word Processing OAGN-115 Word Processing Applications OAGN-116 Transcription Techniques OAGN-118 Machine Transcription OAGN-127 Medical Machine Transcription CEOA-208 Medical Office Procedures 1 CEOA-204 Health Care Terminology 1 OAME-236 Health Care Terminology 2 OAME-237 Office Communication & Procedures OAGN-125 English ENGL-170/171 Office Administration General Program Code 7211 This program provides the word processing, document production, microcomputer and general office administration skills you will need to qualify for a position as a receptionist or an entry-level secretarial position. Introduction to Word Processing OAGN-115 Word Processing Applications OAGN-116 Financial Applications CEOA-124 Introduction to Microcomputer Applications Software COMP-101 Microsoft Applications Access Excel COMP-400 Transcription Techniques OAGN-118 Office Communications & Procedures OAGN-125 Machine Transcription OAGN-127 English ENGL 170/171 Distance Learning Learn in the comfort of your home or office! Visit centennialcollege.ca/dl for a complete list of Distance Learning programs and courses online and print correspondence. Health Records Technician Program Code 7977 This program provides students with the practical skills and medical background knowledge to obtain work in the health records departments of clinics, hospitals or insurance companies. COMPLETION REQUIREMENTS Introduction to Microcomputer Applications Software COMP-101 Health Care Terminology 1 OAME-236 Health Care Terminology 2 OAME-237 Medical Office Procedures CEOA-204 Health Records Management 1 CEHT-100 Health Records Management 2 CEHT-101 Altered States of Health THER-416 Introduction to Human Body Systems SPAT-100 (Health section) English ENGL-170/171 *See centennialcollege.ca/ce for details. Learning PARTNER International Association of Administrative Professionals Students who complete the Office Systems and Technology course, write the Certified Professional Secretary CPS exam through IAAP. In addition, with the completion of the above course and the Advanced Organizational Management course students will have the required information to write the Certified Administrative Professional (CAP) exam through IAAP. Both IAAP Exam preparation courses offered at Centennial are delivered by IAAP members with CPC/CAP designations. Please refer to our learning partners link on our website at centennialcollege.ca/ce. The Certified Professional Secretary (CPS ) and Certified Administrative Professional (CAP ) Exams Note: Students should register directly with IAAP to write the exam in the usual way. These courses are intended as exam preparation courses only and do not replace the actual IAAP exam. Since 1951, the CPS rating is the achievement of the internationally recognized standard of proficiency as a professional secretary. More than 60,000 office professionals now hold the CPS rating. The CPS examination is a one-day exam, with three parts. The Certified Administrative Professional (CAP) program certifies advanced competencies required to perform effectively as an administrative professional. This advanced certification program builds on the existing Certified Professional Secretary (CPS) rating. The CAP examination is a one and one-half day exam, with four parts. The CPS and CAP Certification will enhance your career success through: Certification gives you a competitive edge for promotion and hiring. A recent IAAP Membership Profile study shows that CPS holders earn an average of $2,228 more per year than those who do not have certification. Certification provides opportunities for career advancement. The increased skills and knowledge you gain through certification will give you a competitive edge for promotion and hiring. An IAAP survey of 1,098 secretarial job descriptions found that CPS holders are more likely to perform supervisory tasks, actively participate in staff meetings, write articles for publication, perform tasks requiring decision-making, and handle other advanced responsibilities. 17 ash=ashtonbee ccc=the centre CR=College Residence Ol=Online distance learning PB=Print-Based Distance Learning pro=progress STC=Science and Technology Centre

7 18 Operations Management Operations management is one of the primary functions in an organization responsible for producing goods and services. In this highly competitive global economy, organizations have to produce quality products in a cost-efficient manner to survive. Our programs prepare you for positions in line supervision, quality or inventory control, purchasing, warehousing or materials management. For more information, please call the program supervisor at , ext Basic Quality Program Code 7658 Advanced Quality Program Code 7659 These two certificates will be of interest to those who want to pursue careers in quality assurance as inspectors, engineers, auditors or managers. These certificates will also help prepare you to write the American Society for Quality s (ASQ) certified quality technician (CQT), certified quality engineer (CQE), certified quality auditor (CQA) or certified quality manager (CQM) certification exams. ASQ is a professional society who supports education, professional development and career opportunities for its members in the quality field. ASQ Toronto section provides awards annually to deserving students enrolled in these programs. For further information, call the program supervisor at , ext Basic Quality Program Code 7658 Five courses are required three mandatory basic, plus any two from mandatory advanced or the electives list (see below). Mandatory basic courses: Quality Concepts CEQA-401 Basic Statistics and SPC CEQA-402 Quality Auditing 1 CEQA-403 Plus any two from mandatory advanced or electives list below. Advanced Quality Program Code 7659 Eight courses are required three mandatory basic (see above), two mandatory advanced, plus any three electives. Mandatory advanced courses: Essentials of Quality Management CEQA-404 Quantitative Measures: Statistics Level II CEQA-405 Electives: Inspection, Test, Metrology and Print Reading CEQA-406 ISO 9000 Documentation and Implementation CEQA-408 Reliability CEQA-409 Design of Experiment CEQA-410 Quality Strategy and Leadership CEQA-411 Get ready for change! Today s worker is expected to change jobs and/or career paths five to six times in his/her lifetime. Operations Management Program Code 7331 Operations management has become increasingly important as businesses intensify their efforts to reduce costs, and improve quality and service. This program presents an analytical approach to important production management problems. Learn to analyze and solve problems in inventory control, industrial traffic, materials management and basic industrial engineering. Complete approved requirements for industrial and professional associations by selection of appropriate courses. For further information, call the program supervisor at , ext Eight courses are required. Mandatory: Fundamentals of Operations Management CEMG-103 Plus choose seven from the following: Purchasing and Value Analysis OMGT-221 Production Planning and Control OMGT-223 Materials Management OMGT-226 Warehouse Management CEMG-905 Principles of Industrial Traffic CEMG-101 Quality Concepts CEQA-401 Basic Statistics and SPC CEQA-402 Inventory Control CEMG-102 Managing Retail Operations CEMG-931 Logistics and Supply Chain Management Program Code 7386 This certificate program provides the student knowledge and skills in the full range of logistics and supply chain activities including supply management, inventory management, logistics and transportation, quality management, enterprise resource planning. It may be of interest to persons who wants to pursue a career as a Purchasing/Supply Manager, Materials Manager, Senior Buyer, or Supervisor of Logistics. For further information, call the program supervisor at , ext Admission Requirements A college certificate or equivalent, and some business work experience. COMPLETION REQUIREMENTS Six courses are required. Mandatory: Logistics Management CEMG-908 Supply Chain Management CEMG-948 Enterprise Resource Planning CEMG-949 Plus choose three from the following: Fundamentals of Project Management CEMG-909 Total Quality Management CEQA-903 Advanced Operations Management CEMG- 950 Essentials of Six Sigma CEQA-911 Materials Management OMGT-226 Source: Government of Canada r e g i s t e r o n l i n e b y p h o n e ( T o l l F r e e ) f a x i n p e r s o n ( s e e i n s i d e f r o n t c o v e r f o r d e t a i l s )

8 Project Management Project Management Program Code 7266 Every business uses project management in one form or another. A good project manager must develop skills such as the ability to plan, pay attention to details, organize, direct and control resources, build teams, assess risks and effectively communicate. This certificate is meant for those who are interested in learning these skills and the proven project management techniques to complete large or small, multidisciplinary projects on time, and within budget, while meeting quality standards. For further information, call the program supervisor at , ext Admission Requirements A college certificate or equivalent, and some work experience Six courses are required. Mandatory: Fundamentals of Project Management CEMG-909 Project Planning and Control CEMG-910 Project Communication and Team Building CEMG-922 Plus three from the following: Project Quality Procurement and Logistics CEMG-911 MS Project 2002 CEMG-918 Managing Information Technology Projects CEMG-919 Project Estimating and Cost Management CEMG-924 Project Facilitation and Leadership CEMG-925 Strategic Project Management CEMG-926 See also Effective Project Management Online p. 65 Purchasing Management Purchasing Program Code 7108 Learn to buy the product or service to meet requirements, have material available at the proper time, secure the right amount, pay an acceptable price, and assist your employer by searching out lower-cost goods and services. Six courses are required. Mandatory: Purchasing & Value Analysis OMGT-221 Fundamentals of Operations Management CEMG-103 Plus four additional courses selected in consultation with the program supervisor at , ext WHMIS Training Course The WHMIS (Workplace Hazardous Materials Information System) Training Course complies with Federal and Provincial legislation and has all the administrative features demanded by HR Directors and Safety Coordinators such as user management, progress tracking, and record keeping for due diligence. This web-based course fully complies with Canadian requirements for generic WHMIS training. Participants are guided through the training material by way of animated characters. Testing is part of the course and is delivered on-line. Course fee is $45. Please refer to our website centennialcollege.ca/ce for more details. Learning partner Purchasing Management Association of Canada Certificate in Purchasing The Purchasing Management Association of Canada (PMAC) is the voice of an exciting and progressive business profession in purchasing and supply management. A national not-for-profit association, PMAC offers a wide-range of services to its more than 8,000 members; professional development, training, seminars, certification, accreditation, networking, and university research. PMAC consists of a national office and 10 provincial and territorial institutes. For more information, refer to our learning partners link on our website at centennialcollege.ca/ce or contact the Ontario Institute of PMAC (OIPMAC), phone , fax , info@ontarioinstitute.com, website ontarioinstitute.com Certificate in Purchasing Requirements (Certificate obtained through PMAC) Principles of Buying (CEPA-901) plus two of the remaining three Principles courses Principles of Inventory and Operations Control CEPA-902 Principles of Quality CEPA-904 Principles of Transportation and Logistics CEPA-905 Four Seminar Credits (available through Purchasing Management Association of Canada) Note: These course credits may also be used towards Centennial s Certificate of Achievement in Purchasing. For more information, call program supervisor at , ext Certified Purchasing Professional (CPP) Designation Requirements: (Designation obtained through PMAC) Ten Centennial College Management Studies Courses (chosen from list below) Four PMAC Principles Courses (minimum 60% mark received in Principles of Buying CEPA-901, Principles of Inventory and Operations Control CEPA-902, Principles of Quality CEPA-904, Principles of Transportation and Logistics CEPA-905 Twelve PMAC Seminar Credits (contact PMAC) Minimum Relevant Work Experience (contact PMAC) The Advanced Purchasing Management Course (One week live-in; contact PMAC) National Written Examination (membership in PMAC is mandatory at this point) Approved Management Studies Courses: Five mandatory courses: Principles of Macro Economics ECON-103 Principles of Marketing MKTG-116 Organizational Behaviour BUSN-221 Financial Accounting 1 ACCT-112 Management Principles MGMT-222 Plus choose five courses from the following: Principles of Micro Economics ECON-104 Management Accounting ACCT-222 Business Law BUSN-331 Marketing Management MKTG-221 Human Resources Management HRMT-301 Intermediate Microcomputer Applications Software COMP-121 Help improve Centennial! We need YOU! We need advice and feedback on continuing education programs and services. If you re a continuing education student at Centennial, consider volunteering on our CE Student Advisory Council. Meetings are evenings, about two three times a year. Include your valuable contribution to the college on your résumé! For details or more information, call or mdaye@centennialcollege.ca, School of Continuing Education & Corporate Training. 19 ash=ashtonbee ccc=the centre CR=College Residence Ol=Online distance learning PB=Print-Based Distance Learning pro=progress STC=Science and Technology Centre

9 20 Sales Certificate of Achievement Computer and IT Sales Program Code 7420 This program is designed for those involved in, or contemplating, a career in the professional sales of computers, computer peripherals, and application devices. An IT professional salesperson must be competent and knowledgeable about their product and service line, aware of techniques and practices involved in the computer industry, and knowledgeable about customers and their needs. For further information, call the program supervisor at , ext Seven courses are required. Mandatory courses: Introduction to Microcomputer Applications Software COMP-101 Microsoft Applications Access and Excel COMP-400 Principles of Marketing MKTG-116 Professional Selling 1 MKTG-223 Plus choose three from the following: Business Communications BUSN-333 Office Communications & Procedures OAGN-125 Business to Business Marketing MKTG-225 Internet Research and Marketing MKTG-305 Presentation Skills for Sales & Marketing MKTG-336 Learning partner Canadian Professional Sales Association (CPSA) The Canadian Professional Sales Association (CPSA) focuses on establishing a positive image and enhancing the value and credibility of the sales profession. It has developed a course leading to a designation for sales professionals Certified Sales Professional (CSP). The preparatory course for sales representatives and sales managers is below. For more information, call the program supervisor at , ext or refer to our learning partners link on our website at centennialcollege. ca/ce. For more details on the Canadian Professional Sales Association, please visit their website at cpsa.com. To register for the Certified Sales Professional designation you can contact the CPSA directly at: 310 Front St., Suite 800, Toronto, ON M5B 3V5 Phone or , fax or chelston@cpsa.com. Certificate of Achievement Professional Sales Program Code 7049 The Professional Sales Certificate program is a six course post-secondary credit certificate designed to provide students with all the fundamental skills, knowledge and attitudes needed for success in an entry-level sales position. The courses match the competencies the CPSA has identified as those required for success in today s marketplace. Students will receive a Certificate from both Centennial College and the Canadian Professional Sales Association. For further information, call the program supervisor at , ext Six courses are required. Mandatory courses: Principles of Marketing MKTG-116 CPSA Sales Institute s Professional Selling -Skills for Sales Success CEMA-913 Office Communications & Procedures OAGN-125 Presentation Skills for Sales & Marketing MKTG-336 Plus choose two from the following: Business Communications BUSN-333 Strategic Account Management CEMA-917 Internet Research and Marketing MKTG-305 Introduction to Microcomputer Applications Software COMP-101 Microsoft Applications Access and Excel COMP-400 Certificate of Achievement Professional Selling Program Code 7913 This program is designed for those involved in, or contemplating, a career in professional sales. A professional salesperson must be competent, knowledgeable about the product and service line, aware of techniques and practices involved in professional selling, knowledgeable about customers and their needs, and above all, possess a strong degree of self-motivation. For further information, call the program supervisor at , ext Seven courses are required. Mandatory courses: Principles of Marketing MKTG-116 Professional Selling 1 MKTG-223 Sales Management MKTG-316 CPSA Sales Institute s Professional Selling -Skills for Sales Success CEMA-913 Plus choose three from the following: Business Communications BUSN-333 Office Communications & Procedures OAGN-125 Introduction to Microcomputer Applications Software COMP-101 Marketing Research MKTG-224 Internet Research and Marketing MKTG-305 Services Marketing MKTG-317 International Marketing MKTG-332 Presentation Skills for Sales & Marketing MKTG-336 Strategic Account Management CEMA 917 Small Business Management Certificate of Achievement Small Business Management Program Code 7229 This program is for those who would prefer to be their own boss and have started, or plan to start, a new business. You ll acquire the skills needed for small business financing marketing and opportunities analysis, and developing your ideas into viable business plans. For further information, call the program supervisor at , ext Eight courses are required. Mandatory: Principles of Marketing MKTG-116 Professional Selling 1 MKTG-223 Small Business Finance SMAL-222 Small Business Management SMAL-331 Plus choose four courses from the following: Business Communications CEBS-908 Consulting as a Career CESB-902 Introduction to Microcomputer Applications Software COMP-101 Services Marketing MKTG-317 Presentation Skills for Sales & Marketing MKTG-336 Entrepreneurial Opportunities SMAL-307 Employment in the ICT sector began to expand again in 2004 and 2005, particularly in the ICT services of computer systems design and telecommunications. Source: Statistics Canada r e g i s t e r o n l i n e b y p h o n e ( T o l l F r e e ) f a x i n p e r s o n ( s e e i n s i d e f r o n t c o v e r f o r d e t a i l s )

10 CITT Transportation Systems TSCL Tues., Sept. 18-Dec. 4, 7-10 pm ASH $480 Logistics Processes TSCL Mon., Jan. 21-April 7, 7-10 pm ASH $480 Integrated Logistics TSCL Tues. & Thurs., May 6-June 12, 7-10 pm ASH $480 Transportation Economics TSCL Mon. & Wed., May 5-June 16, 7-10 pm No class May 19 ASH $480 Transportation Law TSCL Sat. May 10-June 21, 9:30 am-3:30 pm No class May 17 ASH $480 Applied Management & General Business Critical Business Practices BUSN Mon., Sept. 10-Dec. 17, 7-10 pm STC 821 Mon., Jan. 14-April 21, 7-10 pm PRO 841 Wed., May 7-Aug. 13, 7-10 pm STC Organizational Behaviour BUSN Thurs., Sept. 13-Dec. 13, 7-10 pm 411 Oct. 1-March Sept. 3-Dec. 10 OL 417 Oct. 1-Jan Nov. 1-Feb Dec. 3-March Tues., Jan. 15-April 22, 7-10 pm PRO 822 Thurs., Jan. 17-April 24, 7-10 pm 420 Feb. 1-July 31 PB 426 Feb. 1-May 9 OL 427 March 3-June Tues. & Thurs., May 6-June 24, 7-10 pm PRO 430 April 1-Sept. 30 PB 431 May 1-Oct July 3-Jan April 1-July 8 OL 437 May 1-Aug June 2-Sept July 3-Oct Aug. 1-Nov. 7 $ online (includes OL admin. fee text extra) Online & Print-based courses: Call , ext Business Strategy BUSN Thurs., Jan. 17-April 24, 7-10 pm STC 841 Wed., May. 7-Aug. 13, 7-10 pm PRO $ Business Communications BUSN-333 Required course for the following outside certifications: CIM, CGA 801 Tues., Sept. 11-Dec. 11, 7-10 pm STC 821 Tues., Jan. 15-April 22, 7-10 pm PRO 841 Tues., May 6-Aug. 19, 7-10 pm STC Strategic Management CEBS-901 Required course for the following outside certifications: CIM $ (includes materials fee text extra) Business Communications CEBS-908 This course is no longer offered. Students may complete BUSN-333 which is equivalent. Supervision CEHR-933 This course is no longer offered. Students may complete MGMT-222 as a substitute Job Readiness JOBS-221 Note: Classes run every other week eight classes in total 801 Wed., Sept. 12-Dec. 12, 7-9 pm PRO 821 Thurs., Jan. 17-April 17, 7-9 pm 841 Wed., May 7-Aug. 6, 7-9 pm $ (includes materials fee text extra). 21 Don t pay for parking! Parking gates are now up at all campus locations (except Morningside) evenings and weekends for continuing education students. Call for details. ash=ashtonbee ccc=the centre CR=College Residence Ol=Online distance learning PB=Print-Based Distance Learning pro=progress STC=Science and Technology Centre