LEARNING ALLIANCE CORPORATION Credit Recommendation Guide

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1 LEARNING ALLIANCE CORPORATION Credit Recommendation Guide The following courses have been evaluated by Corporate Articulation to potentially fulfill General Education or Elective credits for an Undergraduate Degree. In order to potentially receive any of the credits recommended below, students should submit supporting documents to Prior Learning Assessment. For more information on PLA visit: ecampus.phoenix.edu/pla or contact the department toll free at There are fees associated with your PLA submission. However, you may be eligible for PLA benefits. Please contact your Finance Advisor for more information. PLA will not award credit for certifications or coursework that duplicates the content of credits earned through PLA, transfer credit, National Testing Program credit or University of Phoenix. Clock hour to semester credit hour conversions are made by the University using current U.S. Department of Education standards. : General Education or Elective category to which credit can be applied. Combinable: Courses may only be combined with courses of similar content and General Education/Elective areas. Non Academic: Lack of college level theory and/or principle necessary for credit recognition. Company specific and skill based training. Too Few : Courses/training that cannot receive credit because they are less than 1 hour total in length. Similar content in a 1(+) hour timeframe may be eligible for credit. : Indicates the total amount of actual learning time. Any breaks or lunch time included in the initial clock hours have been removed. Updated: 05/02/2016 The credit awards shown are for informative purposes, state and program limits on Prior Learning Assessment credit may apply. Course Career Development Training Advanced Writing Skills Building Your Self Esteem and Assertiveness Skills Business Etiquette - Gaining that Extra Edge Business Writing That Works Conflict Resolution - Dealing With Difficult People Communication Strategies Customer Service Training - Critical Elements of Customer Service Public Speaking-Presentation Survival School

2 Public Speaking - Speaking Under Pressure Skills for the Administrative Assistant Conquering Your Fear of Speaking in Public The Minute Takers Workshop Time Management Get Organized for Peak Performance Working Smarter Using Technology Writing Reports and Proposals Emotional Intelligence Critical Thinking Self-Leadership Goal Setting Microsoft Project : Managing Projects Work Place Essentials Training Diversity Training Celebrating Diversity in the Workplace Workplace Harassment What It is and What to Do About It Business Ethics for the Office Crisis Management Bullying in the Workplace Disability Awareness Working with People with Disabilities Employee Accountability Lean Process Improvement Safety in the Workplace Strategic Planning Workplace Ergonomics: Injury Prevention Through Ergonomics Workplace Violence How to Manage Anger and Violence in the Workplace

3 Supervisor and Manager Training Coaching: A Leadership Skill Marketing and Sales Motivation Training Motivating your Workforce Project Management Training Understanding Project Management Team Building - Developing High Performance Teams Business Leadership Becoming Management Material Delegation: The Art of Delegating Effectively Supervisor Training The ABC s of Supervising Others The Professional Supervisor Budgets and Managing Money Human Resources Training HR for the Non-HR Manager Inventory Management The Nuts and Bolts Meeting Management The Art of Making Meetings Work Negotiating for Results Giving Effective Feedback Effective Planning and Scheduling Leadership Skills for Supervisors: Communication, Coaching, and Conflict Managing Difficult Conversations Risk Management Operations Management Human Resources Training Anger Management - Understan+B89:B103ding Anger Change Management Change and How to Deal With It Conducting Effective Performance Reviews

4 Conflict Resolution Getting Along In The Workplace Managing Customer Service Employee Dispute Resolution Mediation through Peer Review Hiring for Success Behavioral Interviewing Techniques Orientation Handbook Getting Employees Off to a Good Start Performance Management Managing Employee Performance Stress Management Problem Solving & Decision Making Teamwork Building Better Teams Generation Gap Closing the Generation Gap in the Workplace Business Succession Planning Developing and Maintaining a Succession Plan Accounting Skills for New Supervisors MS Office Applications Training MS Outlook Latest Version (Level 1) MS Outlook Latest Version (Level 2) MS Outlook Latest Version (Level 3) MS Word Latest Version (Level 1) MS Word Latest Version (Level 2) MS Word Latest Version (Level 3) MS Excel Latest Version (Level 1) MS Excel Latest Version (Level 2) MS Excel Latest Version (Level 3) MS PowerPoint Latest Version (Level 1) MS PowerPoint Latest Version (Level 2) MS PowerPoint Latest Version (Level 3)

5 MS Access Latest Version (Level 1) MS Access Latest Version (Level 2) MS Access Level Latest Version (Level 3) MS SharePoint Designer Latest Version (Level 1) MS SharePoint Designer Latest Version (Level 2) 12/ Hour(s) 5.83 combinable Interdisciplinary/Elective MS SharePoint Designer Latest Version (Level 3) MS SharePoint Designer (Level 4) MS Project Latest Version (Level 1) MS Project Latest Version (Level 2) 12/ Hour(s) 5.83 combinable Interdisciplinary/Elective MS Project Latest Version (Level 3) Hospitality Training Hospitality Career Opportunities and Demographics Hospitality Food Service: Restaurant Process and Operations Hospitality Hotel/Motel Operations Hospitality Travel and Tourism: The Service Industry Hospitality and customer service Service vs Selling Hospitality Being a team player Technology Training A+ Hardware & Software Network Security Project Server Healthcare IT Technician Advanced Security Practitioner (CASP) 12/ Hour(s) Interdisciplinary/Elective 12/ Hour(s) Interdisciplinary/Elective

6 Advanced Technology Training Configuring and Administering Microsoft SharePoint Microsoft SharePoint, Application Development Implementing Microsoft Office SharePoint Server Microsoft Project Server : Configuration & Integration Installing and Configuring Windows Server Administering Windows Server Configuring Advanced Windows Server Services Configuring, Managing and Troubleshooting Microsoft Exchange Server Designing and Deploying Messaging Solutions with Microsoft Exchange Server Maintaining a Microsoft SQL Server R2 Database Implementing a Microsoft SQL Server R Database Implementing and Maintaining Microsoft SQL Server Analysis Services Implementing and Maintaining Microsoft SQL Server Integration Services Implementing and Maintaining Microsoft SQL Server Reporting Services Fiber Training Introduction to Fiber Optics Fiber Optic Concepts Fiber Optic Communications Fiber Optic Transmission Systems and Components Optical Fiber Why Optic Communications Connectors and Splices Fiber Optic Testing Fiber Optic Network Design

7 Fiber Optic Network Installations Cisco Networking Training Interconnecting Cisco Networking Devices Part (ICND1) Interconnecting Cisco Networking Devices Part (ICND2) Lean Sigma Training Lean Sigma Champion Lean Sigma Green Belt Champion Lean Sigma Yellow Belt Champion Project Management Training Introduction to Project Management Processes Project Initiation Process Concepts and Implementation Project Initiation Process Designing Templates to facilitate Project Imitation Project Planning Concepts and Implementation Project Planning Designing templates using software applications to facilitate Project Planning Project Execution Concepts and Implementation Project Monitoring and Control Concepts and Implementation Project Monitoring and Control Designing templates and metrics for monitoring and control and using software applications to facilitate Project Monitoring and Control Project Closing Concepts and Implementation Project Closing Designing templates and using software applications to facilitate Project Closing Preparing for the PMP Examination and Project Management Framework Project Integration Management Project Scope Management Project Time Management 12/ Hour(s) Interdisciplinary/Elective 12/ Hour(s) Non-Academic

8 Project Cost Management Project Quality Management Project Human Resource Management Project Communications Management Project Risk Management Project Procurement Management Medical Coordinator and Assistant Training Orientation to Hospitals, Medical Centers and Healthcare Problem Solving skills for Health Unit Coordination Medical Charts, records, Transcription and Monitoring Unit Responsibilities: Reports, Record Keeping and Communication Ethical Responsibilities: Communication Customer Service: Receptionist, Telephone Procedures, Appointments Medical Office Management and Records Keeping Financial Responsibilities: Collections, Banking, Bookkeeping, Health Insurance Sales and Marketing Training Overcoming Objections to Nail the Sale Building Relationships for Success in sales Call Center Training Sales and Customer Service Training for Call Center Agents Dynamite Sales Presentations Branding: Creating and Managing Your Corporate Brand Prospecting for Leads like a Pro CRM- An Introduction to Customer Relationship Management Selling Smarter Body Language: Reading Body Language as a Sales Tool 12/ Hour(s) Non-Academic

9 Telemarketing - Using the Telephone as a Sales Tool Associate Business Manager MBA IQ ABM Concepts Self-Paced 12/ Hour(s) Interdisciplinary/Elective 12/ Hour(s) Interdisciplinary/Elective The University s Central Administration is located at 1625 W. Fountainhead Pkwy., Tempe, AZ Online Campus: 3157 E. Elwood St., Phoenix, AZ University of Phoenix is accredited by The Higher Learning Commission and is a member of the North Central Association. For additional information, contact The Higher Learning Commission, ncahlc.org University of Phoenix, Inc. All rights reserved.

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