Audio Conferencing IP and TDM

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Audio Conferencing IP and TDM"

Transcription

1 Audio Conferencing IP and TDM May 5, 2004 Jerry Norton Chief Technical Officer Vapps, Inc. Wendell Bishop Chief Scientist NMS Communications

2 NMS at a Glance Founded in 1983, publicly traded since revenues of $87 million 300+ employees 130+ in R&D Designed into products deployed in 90 countries Major telecom operators, equipment and solution providers rely on NMS Product Development Sales & SE Support Channel Partner s Headquarters Slide 4

3 The NMS Business Operators, Equipment Manufacturers, Solution Providers Worldwide Sales / Distribution Partners Communication Building Blocks: Enabling technology, systembuilding blocks, and complete systems Voice Quality: Standalone systems, embedded solutions Wireless Access Gateways: 2G & 3G infrastructure NMS Technology and Service Leadership Application and Technology Partners Best-in in-class Supply Chain Strong Financial Position Slide 5

4 Diverse Applications Video, audio & web conferencing Multimodal and messaging applications Unified communications Voice Security Wireless video streaming Personalized caller entertainment Media and voice application servers Speech-driven applications Business communication and contact centers Slide 6

5 Audio Conferencing Wendell Bishop Chief Scientist NMS Communications

6 Audio Conferencing Subsystems Last month new conferencing applications This month audio conferencing only Drill down to technical aspects of subsystems Next month focus on video conferencing Don t make assumptions about nomenclature Overloaded terms unavoidable Hereafter conferencing audio conferencing While NMS has audio conferencing products that can be used in building anything discussed in this presentation, individual product features will not be discussed in detail - contact me for further information Slide 8

7 Hierarchy of System Elements Focus is on the conference-specific components Not all systems use all four levels Conference Application Conferencing Services Conference Engine DSP Filters Slide 9

8 DSP Filters Mixer, vocoders, talk detectors (Echo cancel, DTMF detect/suppress, play, record) Well defined single functions no decisions Applied to audio stream connected from above Mixer + Listener only output Talker 1 input Talker 2 input Talker 3 input Talker 1 output Talker 2 output Talker 3 output Slide 10

9 Conference Engine Single talk domain per conference All members listening to the same audio content Internal dynamic routing of active member audio Active talker decisions based on talk detection, priority Manages resources shared by many conferences Talker Listener + Talker Listener Listener Talk domain Slide 11 Listener

10 Conferencing Services Reconfiguration during a conference Add and remove members and talk domains Change talker permissions and priority Multiple talk domains sidebars, coaching IVR functions before and within conference Main member Conference recording Main conference talk domain Sidebar link Member moving to sidebar Sidebar talk domain Sidebar prompt Sidebar member Slide 12

11 Conference Application Handling call control as well as media streams Admission policies implemented IVR front-end script prior to entering conference Conference ID and passwords Conference management interface Reservation (resources, ID, passwords) Moderation assigning talker permissions / priorities Service environment integration Call detail records for billing Network management interface Slide 13

12 Applications Use Different Levels Instant Messaging or Group Calling Call center support system Commercial conferencing service Conference Application Conferencing Services Conference Engine DSP Filters Slide 14

13 Circuit to Packet Migration: DSP Filters Circuit time driven Mixer and talk detector DSP processor or special silicon 8KHz PCM (G.711) speech sample processing Packet data driven Mixer, talk detector, vocoders DSP processor or host processor Frame (block) processing Coded and higher quality speech possible Slide 15

14 Circuit to Packet Migration: Conference Engine Circuit switching Timeslot switching of TDM streams; sample by sample Single speech type (G.711 PCM; ADPCM possible) Generally, mixer is always in use Packet routing Speech moved in larger packets (frames) Mix of multiple speech types is possible Single talker may be forwarded bypassing mixer Especially on coded speech; avoid multiple vocodings Slide 16

15 Circuit to Packet Migration: Conference Services/Application Circuit audio centric PSTN call control IVR front end only for admission IVR and local LAN management Packet richer media SIP call control IVR and web based admission and management Coupling to other conference media Web broadcast supported Slide 17

16 Circuit Centric Mixed System Conference engine may / may not include GW GW involves aggregation delay / jitter buffering Note multiple encoding for G.729 members G.729 GW RTP G.729 members G.729 GW G.729 GW Circuit mixer PSTN G.711 members Always mixing Always vocoding Slide 18

17 Packet-Centric Mixed System Conference engine may / may not include GW GW involves aggregation delay / jitter buffering Minimal resource usage when single talker Single talk domain RTP G.729 members G.729 packet domain Linear domain & mixer G.711 packet domain G.711 GW G.711 GW G.711 GW PSTN G.711 members Mixing only as needed Vocoding only as needed Forwarding when single talker Slide 19

18 Talker Control Algorithm Tradeoffs Maximum number simultaneously mixed Good barge-in response among conversing members Efficient resource usage with mixing limits Single talker forwarding versus always mixing Forwarding low delay; less vocoding for better quality Always mixing instantaneous barge-in response Explicit versus implicit priority / permission Implicit different priorities fixed during conference Barge-in priority easy to manage up front Explicit listen only / talker changed during conference Moderated floor leads to more civil discussion Slide 20

19 Scalability Issues for: Individual Large Conferences Problem for lower levels of conference hierarchy Mixers of limited size can be cascaded But limit to broad and shallow for quality two levels Talk detection on all parties across many nodes Minimal resources for only talk detector on silent member Quickly move newly active talker to mixer node Requires good private circuit switching / packet routing Segregate listen-only members for broadcast Web broadcast for listen-only Streaming media delay is acceptable Slide 21

20 Scalability Issues for: Systems with Many Conferences Problem for higher levels of conference hierarchy Replication of standard DSP filters / conference engines Management of a multi-server system is needed Load balancing; interaction with network call control Handling out of service nodes; fault tolerance Moving callers between system nodes is needed Conference location discovered only after IVR interaction Front end hard switch, soft switch, or NAT device helps Slide 22

21 Developer / User Interfaces DSP filters Enable/disable (create/destroy) filters; connect streams Command and event message interaction Developer participates in active talker dynamic rerouting Conference engine Create/destroy conferences; add/remove members Change member priority; active talker events Special member types for higher level features Play, record, inter-conference link Developer participates in reconfiguration only Slide 23

22 Developer / User Interfaces Conferencing services May be part of larger media server system Support for integral play, record, multiple talk domains OAM monitoring and statistics Emerging conference control standard protocols Conference application Interacts with media server / call control server (softswitch) User friendly admission, management, and moderation IVR scripts tailored to type of participant GUI web interface Slide 24

23 Conference Bridge Design Real World Example VAPPS CB1000 Jerry Norton Chief Technical Officer Vapps, Inc.

24 VAPPS at a Glance Founded May 2002 to create a VoIP Conference Bridge Product commercially available since September 2003 Industry leading VoIP conference bridge for service providers and large enterprises. Customers include Conference Service Providers and resellers Dedicated Conferencing Access Conferencing Bow Communications Slide 26

25 Decision Process in Building a Conferencing Bridge Packet / TDM versus Packet only Multiple codecs versus single Scalability where and when to switch calls Target Market Changes Application Conference Service Provider End User (Corporate) Feature List Slide 27

26 Circuit or Packet? Conference Services/Application Circuit - existing customer base Embedded vendors Features easily duplicated High comfort level Packet - disruptive technology Logical rather than physical switching Lower cost of entry to new players 1/100 th cost of switching Slide 28

27 Circuit or Packet: Need to do both? Circuit - switching Easily converted to Voice over IP Core Network of Carriers changing to IP Delay time slightly better Switching matrix Circuits require TimeSlot Interchange Always blocking at some point On a particular time slot throughout call Slide 29

28 Codec Complexity: How much is worth the cost? Cost to load multiple codecs Complicated codecs use more MIPS than G711 Create different delays for different users Single talk domain RTP G.729 members G.729 packet domain Linear domain & mixer G.711 packet domain G.711 G.711 G.711 Mixing only as needed Delay to here longer than 711 MIPS and memory double Slide 30

29 Codec Complexity: Need to support? Complex codecs normally used to conserve bandwidth across Internet or Private Networks G723 better at interpolating dropped packets G711 does nothing VoIP service offerings (when they really exist) are all available G711, sometimes G729/726/723 Decision: include support, but optimize for G711 Slide 31

30 Scalability Issues DSP code handles voice detection/mixing Application determines how and where to put conferences Switching occurs on a single board, across boards, across chassis Option to use TDM switching even in packet environment Option to use VoIP redirection Slide 32

31 Scalability Issue: Routing Call On majority of calls, you do not know which conference it needs to join Using DNIS to put on correct board/chassis creates blocking on TDM bridges DNIS in VoIP can efficiently put call on correct board/chassis Using many DNIS entries reduces overall efficiency Slide 33

32 Scalability Issues: Options One board to another can use private bus Switching done via TSI eventual blocking VOIP can round robin the call requests SIP has inherent redirect method in process call can be sent to new media connection (move the call realtime) Cascading bridges across boards Cascading across chassis Slide 34

33 Scalability Options: Tradeoff Call enters and is placed on least used board When correct conference determined, switch If (on same chassis) and (loading < x) switch across TDM bus If (on different chassis) and (target loading < x) switch via VoIP methods Else: Cascade across Chassis Slide 35

34 System Elements target by market Conference Service Providers High End Corporate Networks API to existing controls Conference Application Conferencing Services Conference Engine DSP Filters Ease of use for Enduser and Admin Slide 36

35 Conference Service Provider Likely: has existing database of users Likely: has minimum required features Website for customer signup, another for customer s conference control and usage info Integrates information into existing environment Reduce price per conference port OAM features are very important Slide 37

36 Enterprise Conference Application More local use integrate with MS Outlook Smaller scale, large conferences less important Multiple office locations with duplicated environment Central Administrative control Security policies set by IT Slide 38

37 Feature list tradeoffs IVR Avoiding a busy tone or timeout IVR peaks within 1-2 minutes of each busy hour Less resources mean caller waits longer Rule of thumb: 1:10 ratio Multiple small boards with conference/packet handling and IVR give better performance Slide 39

38 Feature List Tradeoff Reservationless vs. Scheduled Prevent No resource available or trust to good luck Efficiency and blocking in TDM bridges led to need Massive Dial-Out for the Executive touch Switching capabilities eliminate resource issue Software layering allows easy introduction of scripted features compared to Big Iron Slide 40

39 Feature List Tradeoffs Features like sidebar and mentoring Used most often with other applications (call center or distance learning) Execute from web control or from DTMF Complexity versus incremental usage Features are implemented in DSP via Application coding Easy coding if DSP supports the feature If DSP doesn t support, uphill battle Slide 41

40 Thank You! Slide 42

41 Please take a moment now to complete our short survey, while we start the Q & A Slide 43

42 For more information Contact Wendell Bishop Jerry Norton June The Coming of Age of Video Conferencing Register now at: Take the Application Challenge! Visit and enter to demo your application at SUPERCOMM 2004 Slide 44

43 NMS COMMUNICATIONS

Decade of Enhanced Services: Focus on Conferencing

Decade of Enhanced Services: Focus on Conferencing Decade of Enhanced Services: Focus on Conferencing April 6, 2004 R. Brough Turner Senior Vice President Chief Technology Officer NMS Communications Brian Demers Vice President Bus Dev and Prod Mktg NMS

More information

Dialogic Diva Analog Media Boards by Sangoma

Dialogic Diva Analog Media Boards by Sangoma Dialogic Diva Analog Media Boards by Sangoma The Dialogic Diva Analog Media Boards provide two, four, and eight ports and serve as an excellent communication platform, which scales from 2 to 64 channels

More information

White Paper Subcategory. Overview of XML Communication Technologies

White Paper Subcategory. Overview of XML Communication Technologies Subcategory Overview of XML Communication Technologies Executive Summary A significant shift has occurred in the communications infrastructures deployed today. This shift is the result of the acceptance

More information

Customer Guide to Passive VoIP Recording. March

Customer Guide to Passive VoIP Recording. March Customer Guide to Passive VoIP Recording March 2017 www.incontact.com Introduction Customer Guide to Passive VoIP Recording Version: This guide should be used with NICE Uptivity (formerly Premise incontact

More information

Maintaining High Availability for Enterprise Voice in Microsoft Office Communication Server 2007

Maintaining High Availability for Enterprise Voice in Microsoft Office Communication Server 2007 Maintaining High Availability for Enterprise Voice in Microsoft Office Communication Server 2007 A Dell Technical White Paper By Farrukh Noman Dell Product Group - Enterprise THIS WHITE PAPER IS FOR INFORMATIONAL

More information

What s new in Voice OCS 2007 R2

What s new in Voice OCS 2007 R2 What s new in Voice OCS 2007 R2 Virgilio Ribeiro UC Solutions Sales Specialist Microsoft 1 Scenario Enabled Agenda Response Group Delegation Office Communicator Attendant Team-call Group Audio Conferencing

More information

Multimodal Applications

Multimodal Applications Multimodal Applications The Future is Now! Jean-Jacques Devaux Vice President Marketing & Business Development Telisma Frederic Dickey Director of Product Marketing Speech Products NMS Communications NMS

More information

AP-MC1500 Audio MCU(Multipoint Control Unit) High-performance Audio MCU Solution

AP-MC1500 Audio MCU(Multipoint Control Unit) High-performance Audio MCU Solution AP-MC1500 Audio MCU(Multipoint Control Unit) High-performance Audio MCU Solution AddPac Technology 2007, Sales and Marketing www.addpac.com Contents Product Overview Hardware Specification Software Service

More information

Media Resources CHAPTER

Media Resources CHAPTER CHAPTER 6 Last revised on: October 30, 2008 A media resource is a software-based or hardware-based entity that performs media processing functions on the data streams to which it is connected. Media processing

More information

Overview of SIP. Information About SIP. SIP Capabilities. This chapter provides an overview of the Session Initiation Protocol (SIP).

Overview of SIP. Information About SIP. SIP Capabilities. This chapter provides an overview of the Session Initiation Protocol (SIP). This chapter provides an overview of the Session Initiation Protocol (SIP). Information About SIP, page 1 How SIP Works, page 4 How SIP Works with a Proxy Server, page 5 How SIP Works with a Redirect Server,

More information

IMS, NFV and Cloud-based Services BUILDING INTEGRATED CLOUD COMMUNICATION SERVICES

IMS, NFV and Cloud-based Services BUILDING INTEGRATED CLOUD COMMUNICATION SERVICES Daitan White Paper IMS, NFV and Cloud-based Services BUILDING INTEGRATED CLOUD COMMUNICATION SERVICES Highly Reliable Software Development Services http://www.daitangroup.com Daitan Group 2014 IMS, NFV

More information

Get your business Skype d up. Lessons learned from Skype for Business adoption

Get your business Skype d up. Lessons learned from Skype for Business adoption Get your business Skype d up Lessons learned from Skype for Business adoption On the rise with Skype for Business Recent figures from Microsoft found that 90% of Fortune 500 companies and over 100 million

More information

JPS Interoperability Solutions RSP-Z2 Executive Outline

JPS Interoperability Solutions RSP-Z2 Executive Outline Executive Outline January 12, 2018 Prepared by: JPS Interoperability Solutions, Inc. 5800 Departure Drive Raleigh, NC 27616 (919) 790-1011 support@jpsinterop.com sales@jpsinterop.com http://www.jpsinterop.com

More information

Media Resources CHAPTER

Media Resources CHAPTER 17 CHAPTER Revised: April 30, 2013; A media resource is a software-based or hardware-based entity that performs media processing functions on the data streams to which it is connected. Media processing

More information

Mobile TeleSystems (MTS) Converges Fixed and Mobile Telephony

Mobile TeleSystems (MTS) Converges Fixed and Mobile Telephony Mobile TeleSystems (MTS) Converges Fixed and Mobile Telephony MTS creates new revenue opportunities with new services. EXECUTIVE SUMMARY Mobile TeleSystems (MTS) Industry: Telecommunications BUSINESS CHALLENGE

More information

Applying Virtualization as part of your Network Transformation Strategy

Applying Virtualization as part of your Network Transformation Strategy Applying Virtualization as part of your Network Transformation Strategy Prepared for: Presented by: Carlos Sanchez, Director of Business Development Agenda Company Overview Product Portfolio Applying Virtualization

More information

IMS: Lessons Learned. Brough Turner SVP & CTO

IMS: Lessons Learned. Brough Turner SVP & CTO IMS: Lessons Learned Brough Turner SVP & CTO Tomorrow s Communications Network One core network with any access Based on IP Wireline and wireless transparency Standardized signaling based on extensions

More information

Customer Guide to Passive VoIP Recording.

Customer Guide to Passive VoIP Recording. Customer Guide to Passive VoIP Recording www.incontact.com Customer Guide to Passive VoIP Recording Version This guide should be used with incontact WFO v5.6 or later Revision July 2016 About incontact

More information

SHORETEL APPLICATION NOTE

SHORETEL APPLICATION NOTE SHORETEL APPLICATION NOTE for IntelePeer SIP Trunking Date: August 26, 2016 App Note Number: For use with: Product: System: TC-16056 IntelePeer SIP Trunking ShoreTel Connect ONSITE ShoreTel Connect ONSITE

More information

HC Skype for Business Product Datasheet

HC Skype for Business Product Datasheet HOSTING CONTROLLER CLOUD AUTOMATION SOLUTION HC Skype for Business Product Datasheet 01 What is HC Skype for Business? HC Skype for Business provides an all-inclusive web interface to the provisioning

More information

Dialogic PowerVille Conferencing

Dialogic PowerVille Conferencing Dialogic PowerVille Conferencing Converged Audio and Video Conferencing Solution for On-the-Go Mobile and Fixed Subscribers Put the power of real-time, high-definition, collaborative audio and video conferencing

More information

MeetingKaro Audio Conference Solution

MeetingKaro Audio Conference Solution MeetingKaro Audio Conference Solution Feature-rich audio conferencing solution Agenda Features Special Features Meeting karo Interface Set up Screen Shots - Reports Benefits Company Profile 2 Do you often

More information

Cisco Unified Customer Voice Portal 9.0

Cisco Unified Customer Voice Portal 9.0 Data Sheet Cisco Unified Customer Voice Portal 9.0 Product Overview Cisco Unified Customer Voice Portal (Unified CVP) is an award-winning product that provides IP-based selfservice and call routing. It

More information

VoIP. ALLPPT.com _ Free PowerPoint Templates, Diagrams and Charts

VoIP. ALLPPT.com _ Free PowerPoint Templates, Diagrams and Charts VoIP ALLPPT.com _ Free PowerPoint Templates, Diagrams and Charts VoIP System Gatekeeper: A gatekeeper is useful for handling VoIP call connections includes managing terminals, gateways and MCU's (multipoint

More information

ADTRAN IP Telephony Real Solutions for Your Customers

ADTRAN IP Telephony Real Solutions for Your Customers ADTRAN IP Telephony Real Solutions for Your Customers 1 Agenda ADTRAN Solutions Overview of NetVanta 7000 Series Real Solutions and Applications IP Telephony Alliances Productivity Features 2 Who is ADTRAN?

More information

SIP as an Enabling Technology

SIP as an Enabling Technology SIP as an Enabling Technology SIP and VoIP Fundamentals Mike Taylor - CTO spscom.com 888.777.7280 Strategic Products and Services / 300 Littleton Road / Parsippany, NJ 07054 Agenda What is SIP? Acceptance

More information

This is a sample chapter of WebRTC: APIs and RTCWEB Protocols of the HTML5 Real-Time Web by Alan B. Johnston and Daniel C. Burnett.

This is a sample chapter of WebRTC: APIs and RTCWEB Protocols of the HTML5 Real-Time Web by Alan B. Johnston and Daniel C. Burnett. This is a sample chapter of WebRTC: APIs and RTCWEB Protocols of the HTML5 Real-Time Web by Alan B. Johnston and Daniel C. Burnett. For more information or to buy the paperback or ebook editions, visit

More information

Dialogic 2000 Media Gateway Series by Sangoma

Dialogic 2000 Media Gateway Series by Sangoma Dialogic 2000 Series by Sangoma The Dialogic 2000 Series (DMG2000 Gateways) is a set of turnkey appliances that seamlessly merge traditional PSTN technology with IP networks. These economical gateways

More information

Introduction. H.323 Basics CHAPTER

Introduction. H.323 Basics CHAPTER CHAPTER 1 Last revised on: October 30, 2009 This chapter provides an overview of the standard and the video infrastructure components used to build an videoconferencing network. It describes the basics

More information

Introducing the VoiceXML Server

Introducing the VoiceXML Server Introducing the VoiceXML Server David Asher Product Manager, Platform Solutions, NMS July 2005 Webinar Agenda Markets and introduction What is VoiceXML? System configurations Product description and features

More information

Security and Lawful Intercept In VoIP Networks. Manohar Mahavadi Centillium Communications Inc. Fremont, California

Security and Lawful Intercept In VoIP Networks. Manohar Mahavadi Centillium Communications Inc. Fremont, California Security and Lawful Intercept In VoIP Networks Manohar Mahavadi Centillium Communications Inc. Fremont, California Agenda VoIP: Packet switched network VoIP devices VoIP protocols Security and issues in

More information

Cisco TelePresence IP GW MSE 8350

Cisco TelePresence IP GW MSE 8350 Cisco TelePresence IP GW MSE 8350 Figure 1. Cisco TelePresence IP GW MSE 8350 The Cisco TelePresence portfolio creates an immersive, face-to-face experience over the network empowering you to collaborate

More information

Abstract. Avaya Solution & Interoperability Test Lab

Abstract. Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for Configuring Dialogic ControlSwitch System with Avaya Aura Session Manager R6.3, Avaya Aura Experience Portal 7.0 and Avaya Proactive Outreach

More information

CS519: Computer Networks. Lecture 9: May 03, 2004 Media over Internet

CS519: Computer Networks. Lecture 9: May 03, 2004 Media over Internet : Computer Networks Lecture 9: May 03, 2004 Media over Internet Media over the Internet Media = Voice and Video Key characteristic of media: Realtime Which we ve chosen to define in terms of playback,

More information

1. Introduction Purpose Why I-TDM? 1.3. What is I-TDM? This white paper gives a high level description of the I-TDM protocol.

1. Introduction Purpose Why I-TDM? 1.3. What is I-TDM? This white paper gives a high level description of the I-TDM protocol. 1. Introduction 1.1. Purpose This white paper gives a high level description of the I- protocol. 1.2. Why I-? New modular architectures and standards (like PICMG 3.x) define communication systems that

More information

Grandstream Networks, Inc. UCM6xxx Series IP PBX Lightweight Call Center Guide

Grandstream Networks, Inc. UCM6xxx Series IP PBX Lightweight Call Center Guide Grandstream Networks, Inc. UCM6xxx Series IP PBX Lightweight Call Center Guide Table of Contents INTRODUCTION... 4 UCM CALL CENTER FEATURES LIST... 5 Call Queues... 5 Virtual Queue... 7 Position Announcement...

More information

Setting Up an Avaya Definity ProLogix Digital PIMG Integration with Cisco Unity Connection

Setting Up an Avaya Definity ProLogix Digital PIMG Integration with Cisco Unity Connection CHAPTER 4 Setting Up an Avaya Definity ProLogix Digital PIMG Integration with Cisco Unity Connection For detailed instructions for setting up an Avaya Definity ProLogix digital PIMG integration with Cisco

More information

Cebod Telecom. Customer Admin Manual

Cebod Telecom. Customer Admin Manual Customer Admin Manual Table of Contents Contents 1. INTRODUCTION... 1 ABOUT THIS MANUAL... 1 CEBOD TELECOM OVERVIEW... 1 2. REGISTER A NEW ACCOUNT... 2 3. MY ACCOUNT... 5 4. DASHBOARD... 9 5. ACTIVITIES...

More information

Leveraging Microsoft Office Communications Server. Jon Rauschenberger CTO

Leveraging Microsoft Office Communications Server. Jon Rauschenberger CTO Leveraging Microsoft Office Communications Server Jon Rauschenberger CTO jon@claritycon.com Agenda 2 Topics: What can Communication i Server do for your business? How can Communication Server enable real-time

More information

Simplify IP Telephony with System i. IBM System i IP Telephony

Simplify IP Telephony with System i. IBM System i IP Telephony Simplify IP Telephony with System i IBM System i IP Telephony Highlights Deploy a complete IP telephony suite on one easy-to-manage system, or even part of a system, shared with other applications Integrate

More information

Spectrum Enterprise SIP Trunking Service NEC Univerge SV8100 IP PBX Configuration Guide

Spectrum Enterprise SIP Trunking Service NEC Univerge SV8100 IP PBX Configuration Guide Spectrum Enterprise SIP Trunking Service NEC Univerge SV8100 IP PBX Configuration Guide About Spectrum Enterprise: Spectrum Enterprise is a division of Charter Communications following a merger with Time

More information

Cisco DSP Resources for Transcoding Conferencing and MTP

Cisco DSP Resources for Transcoding Conferencing and MTP Cisco DSP Resources for Transcoding Conferencing and MTP This chapter provides information about how Cisco digital signal processor (DSP) resources are used for transcoding and conferencing. The modules,

More information

Series Aggregation Services Routers.

Series Aggregation Services Routers. Overview of the Cisco DSP SPA for the ASR 1000 Series Aggregation Services Routers This chapter provides an overview of the release history, features, and MIB support for the Cisco Voice SPA for the ASR

More information

IP Possibilities Conference & Expo. Minneapolis, MN April 11, 2007

IP Possibilities Conference & Expo. Minneapolis, MN April 11, 2007 IP Possibilities Conference & Expo Minneapolis, MN April 11, 2007 Rural VoIP Protocol, Standards and Technologies Presented by: Steven P. Senne, P.E Chief Technology Officer Finley Engineering Company,

More information

Solution Brochure. Dialogic and Efficient Network Infrastructures. dialogic.com

Solution Brochure. Dialogic and Efficient Network Infrastructures. dialogic.com Solution Brochure Dialogic and Efficient Network Infrastructures dialogic.com network i n f r a s t r u c t u r e Today there are an unprecedented number of networks of different types, requiring interconnectivity.

More information

Grandstream Networks, Inc. UCM6xxx Series - Conference Guide

Grandstream Networks, Inc. UCM6xxx Series - Conference Guide Grandstream Networks, Inc. UCM6xxx Series - Conference Guide Table of Content INTRODUCTION... 4 CONFERENCE CONFIGURATION SETTINGS... 5 Create and Edit Conference Rooms... 5 Configure Conference settings...

More information

LEVEL 3 SM WEB MEETING

LEVEL 3 SM WEB MEETING LEVEL 3 SM WEB MEETING REAL-TIME, INTUITIVE, ROBUST COLLABORATION AT YOUR FINGERTIPS JANUARY 2017 Today, organizations are finding that rudimentary web conferencing applications are inadequate and frustrating

More information

Cisco WebEx Cloud Connected Audio

Cisco WebEx Cloud Connected Audio Cisco WebEx Connected Audio What if you could provide employees, partners, and vendors with a better, more consistent web conferencing experience that actually helped reduce costs? Our integrated audio

More information

Configuring Enhanced Conferencing and Transcoding for Voice Gateway Routers

Configuring Enhanced Conferencing and Transcoding for Voice Gateway Routers Configuring Enhanced Conferencing and Transcoding for Voice Gateway Routers This chapter describes the steps for enabling conferencing and transcoding support on Cisco IOS voice gateways in a Cisco Unified

More information

Allworx Admin Update for 7.0

Allworx Admin Update for 7.0 Allworx Admin Update for 7.0 No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise

More information

Spectrum Enterprise SIP Trunking Service NEC Univerge SV9100 IP PBX Configuration Guide

Spectrum Enterprise SIP Trunking Service NEC Univerge SV9100 IP PBX Configuration Guide Spectrum Enterprise SIP Trunking Service NEC Univerge SV9100 IP PBX Configuration Guide About Spectrum Enterprise: Spectrum Enterprise is a division of Charter Communications following a merger with Time

More information

Huawei CaaS Monetize Your Network Capabilities

Huawei CaaS Monetize Your Network Capabilities www.huawei.com Huawei CaaS Monetize Your Network Capabilities HUAWEI TECHNOLOGIES CO., LTD. Our Journey Huawei CaaS Monetize Your Network Capabilities Challenges Ahead with intensive competition from non-telco

More information

Expert Reference Series of White Papers. Voice Architectures and Deployment Models COURSES.

Expert Reference Series of White Papers. Voice Architectures and Deployment Models COURSES. Expert Reference Series of White Papers Voice Architectures and Deployment Models 1-800-COURSES www.globalknowledge.com Voice Architectures and Deployment Models Bernie Gardiner, Global Knowledge Certified

More information

Multimedia Technologies for Convergent Networks

Multimedia Technologies for Convergent Networks Dr. Marwan Jabri Founder and CTO Dilithium Networks Multimedia Technologies for Convergent Networks IMTC Spring Forum May 11, 2006 3G/Broadband Video/Multimedia Services Real Time Conversational Video

More information

Gateway Options. PSTN Gateway, page 2

Gateway Options. PSTN Gateway, page 2 Cisco offers a large range of voice gateway models to cover a large range of requirements. Many, but not all, of these gateways have been qualified for use with Unified CVP. For the list of currently supported

More information

Cisco WebEx Cloud Connected Audio Subscription Service

Cisco WebEx Cloud Connected Audio Subscription Service Data Sheet Cisco WebEx Cloud Connected Audio Subscription Service Product Overview Cisco WebEx Cloud Connected Audio (CCA) is a cost-effective audio conferencing solution for WebEx meetings, delivered

More information

Codian MCU 4200 and Codian MCU 4500

Codian MCU 4200 and Codian MCU 4500 Polycom RMX 2000 version 2.0 software enhancements (planned release date is early Q3 2007). Polycom s Claims RMX 2000 Disadvantage Codian Advantage HD Capabilities New HD Capability (version 2.0) Polycom

More information

DRIVING BUSINESS OUTCOMES WITH AVAYA BREEZE SNAP-INS. Valerie Heath

DRIVING BUSINESS OUTCOMES WITH AVAYA BREEZE SNAP-INS. Valerie Heath DRIVING BUSINESS OUTCOMES WITH AVAYA BREEZE SNAP-INS Valerie Heath AGENDA New priorities for IT: Deliver fast, focus on value! Avaya Breeze Snap-ins! Time to market New Business Outcomes using Breeze 2016

More information

versus Asterisk Switchvox Empowering communication. Digium is the creator and primary sponsor of the Asterisk project. As a free open-source platform,

versus Asterisk Switchvox Empowering communication. Digium is the creator and primary sponsor of the Asterisk project. As a free open-source platform, Empowering communication. Asterisk versus Switchvox Commercial Switchvox Unified Communications Solution or Asterisk open-source platform How do you decide which is right for you? Digium is the creator

More information

Abstract. Innovation Network App Note

Abstract. Innovation Network App Note Innovation Network App Note IN-14003 Date: January 2014 Product: Grandstream HandyTone and Enterprise Analog Gateways System version: ShoreTel 14.1 Abstract This application note provides the details on

More information

Technical. Configure the MiVoice Business 7.1 for use with XO Communications SIP Services. Configuration Notes. MITEL SIP CoE

Technical. Configure the MiVoice Business 7.1 for use with XO Communications SIP Services. Configuration Notes. MITEL SIP CoE MITEL SIP CoE Technical Configuration Notes Configure the MiVoice Business 7.1 for use with SIP Services MAY 2015 SIP COE 10-4940-00105 TECHNICAL CONFIGURATION NOTES NOTICE The information contained in

More information

Help. Overview. Steps to Use the Tool. DSP Calculator - Help - Cisco Systems.

Help. Overview. Steps to Use the Tool. DSP Calculator - Help - Cisco Systems. Page 1 sur 9 Help Overview Steps to Use the Tool Reading the Results Page Example Understanding DSP Capacity Engineering Overview The total number of PVDMs (Packet Voice/fax Digital Signal Processor (DSP)

More information

IP Communications High Density Digital Voice/Fax Network Module

IP Communications High Density Digital Voice/Fax Network Module IP Communications High Density Digital Voice/Fax Network Module Document ID: 65356 Contents Introduction Prerequisites Requirements Components Used Conventions Background Information Key Features Hardware

More information

SCOPIA Elite 5000 Series MCU

SCOPIA Elite 5000 Series MCU SCOPIA Elite 5000 Series MCU User Guide Version 7.7 2000-2011 RADVISION Ltd. All intellectual property rights in this publication are owned by RADVISION Ltd and are protected by United States copyright

More information

Alcatel OmniPCX Enterprise

Alcatel OmniPCX Enterprise Alcatel OmniPCX Enterprise QoS for VoIP Overview 1 OBJECTIVE: Describe the essential parameters for QoS The QoS parameters regarding the data network IP Packet Transfer Delay (IPTD): Time for the packet

More information

Modem/Audio Integration

Modem/Audio Integration Modem/Audio Integration Concurrent Audio And Modem Acceleration Dr. Rob Maher Engineering Manager AudioPCD/CABU CABU 3Com Corporation Outline u Introduction and Scope u Impact of Audio/Modem Acceleration

More information

Dialogic PowerMedia HMP for Windows

Dialogic PowerMedia HMP for Windows Dialogic PowerMedia HMP for Windows Dialogic PowerMedia HMP for Windows (HMP Windows) is scalable, feature-rich media processing software for building innovative and cost-effective voice solutions suitable

More information

Setting Up a Siemens Hicom 300 E (North American) Digital PIMG Integration with Cisco Unity Connection

Setting Up a Siemens Hicom 300 E (North American) Digital PIMG Integration with Cisco Unity Connection CHAPTER 13 Up a Siemens Hicom 300 E (North American) Digital PIMG Integration with Cisco Unity Connection For detailed instructions for setting up a Siemens Hicom 300-series E (North American) digital

More information

Enterprise and Wholesale

Enterprise and Wholesale Enterprise and Wholesale Ron Spears Group President-Global Business Services AT&T Inc. Cautionary Language Concerning Forward-Looking Statements Information set forth in these presentations contains financial

More information

MITEL SIP CoE. Technical. Configuration Notes. Configure the Mitel 3300 MCD for use with OpenText RightFax server. SIP CoE

MITEL SIP CoE. Technical. Configuration Notes. Configure the Mitel 3300 MCD for use with OpenText RightFax server. SIP CoE MITEL SIP CoE Technical Configuration Notes Configure the Mitel 3300 MCD for use with OpenText RightFax server SIP CoE 09-4940-00074 NOTICE The information contained in this document is believed to be

More information

Cable Telephony Quality of Service

Cable Telephony Quality of Service cable technology division 520 Broad Street Newark, NJ 07102 973-438-3075 Cable Telephony Quality of Service An Approach to Real-Time Service Assurance White Paper Proprietary Notice All rights reserved.

More information

GoIP Series SIM Card for GSM Voice Gateway User Manual

GoIP Series SIM Card for GSM Voice Gateway User Manual GoIP Series SIM Card for GSM Voice Gateway User Manual V3.0 Shenzhen HYBERTONE Technology Co., Ltd Http://www.hybertone.com Marketing@ hybertone.com Support@ hybertone.com Content Content...1 1 Overview...3

More information

Adobe Connect and Unified Communications

Adobe Connect and Unified Communications Adobe Connect and Unified Communications Maximizing existing investments through best-of-breed web conferencing with Adobe Connect Table of contents 1: Purchasing a UC solution from a single vendor vs.

More information

Panasonic NCP Features and Functions. Dealer Sales Training Program

Panasonic NCP Features and Functions. Dealer Sales Training Program Panasonic NCP Features and Functions Dealer Sales Training Program Network Communication Platform Designed for installation into standard IT equipment racks. Supports a range of IP Telephone devices (MGCP,

More information

CS519: Computer Networks. Lecture 5, Part 5: Mar 31, 2004 Queuing and QoS

CS519: Computer Networks. Lecture 5, Part 5: Mar 31, 2004 Queuing and QoS : Computer Networks Lecture 5, Part 5: Mar 31, 2004 Queuing and QoS Ways to deal with congestion Host-centric versus router-centric Reservation-based versus feedback-based Window-based versus rate-based

More information

SHN-8B-CT/PCI+ SHN-16B-CT/PCI+ SHN-32B-CT/PCI+ SHN-60B-CT/PCI+ SHN-60B-CT/PCIe+ SHN-120B-CT/PCI+ SHN-120B-CT/PCIe+

SHN-8B-CT/PCI+ SHN-16B-CT/PCI+ SHN-32B-CT/PCI+ SHN-60B-CT/PCI+ SHN-60B-CT/PCIe+ SHN-120B-CT/PCI+ SHN-120B-CT/PCIe+ Synway CTI Series SHN-8B-CT/PCI+ SHN-16B-CT/PCI+ SHN-32B-CT/PCI+ SHN-60B-CT/PCI+ SHN-60B-CT/PCIe+ SHN-120B-CT/PCI+ SHN-120B-CT/PCIe+ VoIP Media Processing & Signaling Version 2.2 Synway Information Engineering

More information

BTE. Solution Overview Broadband Telephony Enabler

BTE. Solution Overview Broadband Telephony Enabler BTE Solution Overview Broadband Telephony Enabler BTE Solution Overview Broadband Telephony Enabler Table of Contents 1 INTRODUCTION 5 1.1 Overview 5 1.2 Benefits 6 1.3 Building blocks 6 2 FEATURES AND

More information

Mission Critical MPLS in Utilities

Mission Critical MPLS in Utilities Mission Critical MPLS in Utilities The Technology to Support Evolving Networks Application Note February 2017 Mission Critical MPLS in Utilities The Technology to Support Evolving Networks Abstract This

More information

802.3af PoE SIP Analog Telephone Adapter

802.3af PoE SIP Analog Telephone Adapter 802.3af PoE SIP Analog Telephone Adapter Product features Feature-rich telephone service over home or office Internet/ Intranet connection 802.3af/at PoE and auto-provisioning features for flexible, ease-of

More information

Polycom SoundStructure

Polycom SoundStructure Polycom SoundStructure Frequently Asked Questions What are the SoundStructure products? The SoundStructure products are Polycom s next generation installed voice products. They are rack mounted audio products

More information

InterPrise 3200D. An IP Telephony Gateway for Enterprise Network Applications

InterPrise 3200D. An IP Telephony Gateway for Enterprise Network Applications InterPrise 3200D An IP Telephony Gateway for Enterprise Network Applications Table of Contents Overview... 3 Ease of Integration... 3 Quality Voice Communication... 3 Web-based Calling with ClearConnect

More information

Allworx at a glance. Tx 92/24 Expander 24x

Allworx at a glance. Tx 92/24 Expander 24x Allworx at a glance 2007 9224 Sophisticated, flexible top-of-the-line phone with 24 programmable function keys Huge and easy-to-read 192 64 graphical backlit display Includes a High-Fidelity Voice Handset,

More information

Polycom and Microsoft: A Complete UC Experience

Polycom and Microsoft: A Complete UC Experience Polycom and Microsoft: A Complete UC Experience Uwe Ansmann Polycom System Engineer Polycom, Inc. All rights reserved. Polycom + Microsoft s Winning Partnership Polycom and Microsoft deliver end-to-end

More information

MiCloud Connect. Services Overview

MiCloud Connect. Services Overview MiCloud Connect Services Overview Your Complete Business Communications Solution in the Cloud Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured communications and collaboration solution

More information

SMG Integrated Media Gateway. Remove Unclearness, Disconnection and Complexity

SMG Integrated Media Gateway. Remove Unclearness, Disconnection and Complexity SMG Integrated Media Gateway Remove Unclearness, Disconnection and Complexity SMG 3000 Compact 1U form factor for 8/16 E1/T1-SIP Compliant with SS7/SS1/ISDN Globally Telecom Resilience and Voice Quality

More information

Cisco Hosted Unified Communications Services

Cisco Hosted Unified Communications Services Cisco Hosted Unified Communications Services Cisco Unified Communications is a comprehensive, converged IP communications system of data, voice, video, and mobility applications. It enables more effective

More information

Microsoft Enterprise Voice and Online Services with Microsoft Lync Server 2013

Microsoft Enterprise Voice and Online Services with Microsoft Lync Server 2013 1800 ULEARN (853 276) www.ddls.com.au Microsoft 20337 - Enterprise Voice and Online Services with Microsoft Lync Server 2013 Length 5 days Price $4290.00 (inc GST) Version B Overview This five-day instructor-led

More information

Packetizer. Overview of H.323. Paul E. Jones. Rapporteur, ITU-T Q2/SG16 April 2007

Packetizer. Overview of H.323. Paul E. Jones. Rapporteur, ITU-T Q2/SG16 April 2007 Overview of H.323 Paul E. Jones Rapporteur, ITU-T Q2/SG16 paulej@packetizer.com April 2007 Copyright 2007 Executive Summary H.323 was first approved in February 1996, the same month that the first SIP

More information

RP-FSO522 2-Line FXO, 2-Line FXS SIP IP Gateway. Feature

RP-FSO522 2-Line FXO, 2-Line FXS SIP IP Gateway. Feature RP-FSO522 2-Line FXO, 2-Line FXS SIP IP Gateway RP-FSO522 is an 2-Line FXO plus 2-Line FXS gateway with SIP protocol IP device which allows to connect 2 Lines of analog PSTN telephone line and connect

More information

Cisco Unified Border Element (SP Edition) for Cisco ASR 1000 Series

Cisco Unified Border Element (SP Edition) for Cisco ASR 1000 Series Cisco Unified Border Element (SP Edition) for Cisco ASR 1000 Series Product Overview The Cisco Unified Border Element (SP Edition) is a high-scale, carrier-grade session border controller (SBC) that is

More information

Building a Global VoIP Network. Michael Burrell, Senior Manager Orange Business Services. August 22, 2006

Building a Global VoIP Network. Michael Burrell, Senior Manager Orange Business Services. August 22, 2006 Building a Global VoIP Network Michael Burrell, Senior Manager Orange Business Services August 22, 2006 Service Provider relationships > what service provider relationships and types of carrier services

More information

THE ULTIMATE GUIDE TO VIDEO CONFERENCING TECHNOLOGY

THE ULTIMATE GUIDE TO VIDEO CONFERENCING TECHNOLOGY THE ULTIMATE GUIDE TO VIDEO CONFERENCING TECHNOLOGY The Ultimate Guide to Video Conferencing Technology How we communicate around the office and with our clients and customers is changing. Where there

More information

to pay for it) has been waning. The Internet further changed the game.

to pay for it) has been waning. The Internet further changed the game. As the old telephone business models break down and new service paradigm takes over, communication companies must combine voice with the new services of the network. The SCI-Platform (Service Convergence

More information

Dialogic IMG 1004 Integrated Media Gateway by Sangoma

Dialogic IMG 1004 Integrated Media Gateway by Sangoma Dialogic IMG 1004 Integrated by Sangoma The Dialogic IMG 1004 Integrated is a carrier-ready VoIP gateway that supports both media and signaling in a single chassis. It allows service providers to add new

More information

IP Calls on 3G/Wi-Fi Instant Messaging Auto Provisioning Peer-to-Peer (P2P) Calls IP SMS Mobile Top Up Automated Calling Card Experience and more...

IP Calls on 3G/Wi-Fi Instant Messaging Auto Provisioning Peer-to-Peer (P2P) Calls IP SMS Mobile Top Up Automated Calling Card Experience and more... IP Calls on 3G/Wi-Fi Instant Messaging Auto Provisioning Peer-to-Peer (P2P) Calls IP SMS Mobile Top Up Automated Calling Card Experience and more... Trusted by 2600+ Service Providers across 78+ countries

More information

Dialogic PowerVille CC Cloud Centrex

Dialogic PowerVille CC Cloud Centrex Dialogic PowerVille CC Cloud Centrex Cloud-based Feature-rich Integrated VoIP Solution for Business and Residential Customers Dialogic s PowerVille Cloud Centrex is a carrier-class solution that enables

More information

Network Solution for Achieving Large-Scale, High-Availability VoIP Services

Network Solution for Achieving Large-Scale, High-Availability VoIP Services Network Solution for Achieving Large-Scale, High-Availability VoIP Services V Kiyofumi Shigeno V Hisayuki Sekine V Eiichiro Takahashi (Manuscript received March 17, 2006) VoIP technologies that enable

More information

Converged Networks. Contact Centers Unified Communication Services. White Paper. March 2003

Converged Networks. Contact Centers Unified Communication Services. White Paper. March 2003 Converged Networks White Paper March 2003 IP Telephony Contact Centers Unified Communication Services T able of Contents Section 1: Executive Summary...........................................................

More information

RTO/RPO numbers for different resiliency scenarios

RTO/RPO numbers for different resiliency scenarios RTO/RPO numbers for different resiliency scenarios Agenda Design changes to support Voice high availability User Services Component (Presence & Conferencing) Registrar Component Registration & Routing

More information

Worst-Case Scenarios. Your Hosted VoIP Provider Should Be Ready For. Brought to you by

Worst-Case Scenarios. Your Hosted VoIP Provider Should Be Ready For. Brought to you by 5 Worst-Case Scenarios Your Hosted VoIP Provider Should Be Ready For Brought to you by CONTENTS Intro Disaster Recovery in the Cloud 1. In an Emergency, Can I Still Dial 911? 2. If My Internet Service

More information