Test Results for Cisco Unified Communications System Release 8.5(1)

Transcription

1 Test Results for Cisco System Release 8.5(1) Text Part Number: Japan Headquarters Cisco Systems G.K Midtown Tower Building Akasaka, Minato-Ku Tokyo Japan Tel: Fax: Text Part Number:

2 Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental. Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 2010 Cisco Systems, Inc. All rights reserved. Text Part Number:

3 CONTENTS CHAPTER 1 Cisco System Test 1-1 Cisco System Test for Japanese 1-2 Acronyms 1-3 CHAPTER 2 Test Topology and Environment 2-7 Test Topology 2-8 Environment Matrix 2-9 What s New? 2-10 Open Caveats 2-11 CHAPTER 3 Test Results Summary 3-13 Cisco 3-14 Cisco Unity 3-34 Cisco Presence 3-41 Cisco Border Element 3-45 Cisco Express 3-47 Cisco IP Phone 3-52 Cisco Personal 3-53 Cisco UC Integration for Microsoft Office 3-55 Cisco Contact Center Express 3-57 Upgrade 3-60 Multi-Stage Upgrade 3-61 Upgrade 4.5 through 7.1(3) to 8.5(1) 3-61 Environment matrix of Upgrade Test Results 3-61 Upgrade 5.1 through 7.1(5) to 8.5(1) 3-63 Environment matrix of Upgrade Test Results 3-63 Single-Stage Upgrade 3-64 Upgrade from 6.1.(5) to 8.5(1) 3-64 Environment matrix of Upgrade Test Results 3-64 Upgrade from 7.1(3) to 8.5(1) 3-65 Test Results for Cisco System Release 8.5(1) iii

4 Contents Environment matrix of Upgrade Test Results 3-65 Regression Testing 3-67 Related Documentation 3-70 Cisco Documentation Guide 3-70 Cisco System Documentation 3-70 Cisco System Description 3-70 SAF Configuration Guide 3-70 SME Guide 3-70 CHAPTER 4 System Test Results for IP Telephony: Cisco System Release 8.5(1) 4-71 Cisco Emergency Responder 4-73 Cisco IME 4-75 Codec Protocols 4-81 DPNSS Conversion 4-84 Gateways 4-85 IP 4-91 QSIG 4-92 Quality of Service Reliability, Load RSVP Service Advertisement Framework Edition UC Integration Border Element CM Business Edition CM Express Contact Center Express MeetingPlace Mobility PC Presence SIP Proxy SRST Unity iv Test Results for Cisco System Release 8.5(1)

5 Contents Unity Unity Express Video Telephony Regression Tests Test Results for Cisco System Release 8.5(1) v

6 Contents vi Test Results for Cisco System Release 8.5(1)

7 1 CHAPTER Cisco System Test Cisco System Test, an Integral part of the Enterprise Voice Solution, is a program that validates and tests, specified systems level solution for the various products and platforms in the Cisco System. Cisco System Test, the systems integration layer, ensures that the components delivered across the various engineering teams when combined, improves the system software quality.this is achieved by testing the various components. The requirements for Cisco System Test is derived based on the following: Popular customer scenarios Input from various Business Units, fields and Cisco Services. The test bed architecture is build based on the Solution Reference Network Design (SRND), cross-section of product deployment models etc. The different types of testing carried out as part of Cisco System Test are: Interoperability/Compatibility Functionality Availability/Reliability/Stability Performance/Scalability/Capacity Usability, Serviceability Special focus area CAP (Customer Assurance Program), Technical Assistance Center (TAC) Security Test Results for Cisco System Release 8.5(1) 1-1

8 Cisco System Test for Japanese Chapter 1 Cisco System Test Cisco System Test for Japanese Cisco System Test for Japanese, in turn is an add-on testing at the solution level, where the requirements gathered are specific to Japanese usage and market. The requirements are derived based on the following: Customer found defects in selected UC products High priority cases that are covered by the Cisco System Test team Inputs from SEs, TAC team of Cisco Japan The test execution is carried out on selected UC products, which affect the Japanese segment and that are prioritized by SE of the Cisco Japan team. Japanese specific equivalents, such as, Japanese locale, ISDN Switch type being NTT, JPNP for Numbering Plan are implemented. The objective of Cisco System Test for Japanese is to run a sub-set of system testing that is not covered by Cisco System Test and implement equivalents with Japanese environment such as Japanese OS, Localized application, select Cisco Compatible Products, and third party equipment. In Cisco System Test for Japanese tests the following new features. Cisco Cisco Unity Cisco Presence Cisco Survivable Remote Site Telephony Cisco Border Element Cisco Express Cisco IP Phone Cisco Personal Cisco UC Integration for Microsoft Office Cisco Contact Center Express Multi-Stage Upgrade Single-Stage Upgrade Regression Testing 1-2 Test Results for Cisco System Release 8.5(1)

9 Chapter 1 Cisco System Test Acronyms Acronyms Acronym AMWI AAR ANAT ACN ACD BAT BLF CAD CAD BE CAS CCD CDA CDR CED CFA CFB CFD CFNA CIPC CFNC CFUR CLI CL CME CSD CSS CSQ CTI CU CUC CUP CUCM CUPC CUPS DCR Description Audible Message Waiting Indicator Automated Alternate Routing Alternate Network Address Translation Alternate Contact Number Automatic Call Distribution Bulk Administrator tool Busy Lamp Field Cisco Agent Desktop Cisco Agent Desktop Browser Edition Channel Associated Signalling Call Control Discovery Cisco Desktop Administrator Call Detail Record Caller Entered Digits Call Forward All Call Forward Busy Customer Found Defect Call Forward No Answer Cisco IP Call Forward No Coverage Call Forward Unregistered Command Line Interface Caller Cisco Express Cisco Supervisor Desktop Calling Search Space Contact Service Queue Computer Telephony Interface Cisco Unity Cisco Unity Cisco Presence Cisco Cisco Personal Cisco Presence Server Device and Credential Repository Test Results for Cisco System Release 8.5(1) 1-3

10 Acronyms Chapter 1 Cisco System Test Acronym DHCP DN DND DO DPNSS DSCP EO FXS GW HR ICT IPMA IPPA IPPM ISDN MGCP MOH MWI NLP PCA PRI PSTN RSS QRT QSIG SAF SIP SME SCCP SRST SSL TNP TRP TUI UCS UCCX UMG Description Dynamic Host Configuration Protocol Directory Number Do Not Disturb Delayed Offer Digital Private Network Signaling System Differentiated Services Code Point. Early Offer Foreign Exchange Station Gateway Historical Reporting Intercluster trunk Cisco IP Assistant IP Phone Agent IP Phone Messenger Integrated Services Digital Network Media Gateway Control Protocol Music on hold Message Waiting Indicator Non Linear Processing Personal Communication Assistant Primary Rate Interface Public Switched Telephone Network Really Simple Syndication Quality Report Tool Q-Signaling protocol Service Advertisement Framework Initiation Protocol Edition Skinny Client Control Protocol Survivable Remote Site Telephony Security Socket layer The New Phone Trust Relay Point Telephony User Interface Computing System Cisco Contact Center Express Messaging Gateway 1-4 Test Results for Cisco System Release 8.5(1)

11 Chapter 1 Cisco System Test Acronyms Acronym VGW VoIP VPIM VMN WAN Description Voice Gateway Voice over IP Voice Profile for Instant Messaging Voice Mail Notification Wide Area Network Test Results for Cisco System Release 8.5(1) 1-5

12 Acronyms Chapter 1 Cisco System Test 1-6 Test Results for Cisco System Release 8.5(1)

13 2 CHAPTER Test Topology and Environment This section gives information about the test topology, the supporting environment details, and the open caveats: Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 2-7

14 Test Topology Chapter 2 Test Topology and Environment Test Topology Figure 2-1 Topology in Use Fukui SRST Site Feature and Functionality Testbed Sites Yokohama Multisite with centralized call processing DN: 89148XXX CIPC Shizuoka H.225 Site SIP SIP SIP DN: 49144XXX SIP DN: 69146XXX SIP SIP IP Toyama IPPA (UCCX Remote Site) IP Tokyo (UCCX Central Site) SIP Unity WS-C3560G-24PS-E SIP H.225 Desktop Agent V SIP SIP IP IPPA Desktop Agent SRST V CME Presence Cluster V Cisco 3825 voice gateway XXX XXX XXX V XXX Voice gateway Supervisor V IP Voice gateway IPCC Supervisor IPPA IP SIP Multisite with distributed call processing Analog phone XXX SIP DN: 88142XXX SIP XXX Shinjuku SRST SIP V Cisco 3825 voice gateway Okinawa SIP V Cisco1861 SRST WS-C3560G-24PS-E SIP management edition CUBE Cube/Gatekeeper ISDN simulator V Cisco 3845 voice gateway SIP SIP SIP SIP SRST V XXX SIP Aomori SRST Site V CME-SIP XXX CME XXX Analog phone Cluster SIP V Cisco 28XX V SIP IP CIPC SIP DN: 77143XXX CIPC SIP SIP SIP DN: 59145XXX CIPC SIP SIP SIP phone Kyoto SIP Site DN: 79147XXX SIP Ishikawa CME Site Cisco CIPC/CUPC CUCIMOC Asakusa Unity Presence with failover H.323 Trunk SIP Trunk SAF IP WAN (FE) Osaka Serial T1 PRI (backup) Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

15 Chapter 2 Test Topology and Environment Environment Matrix Environment Matrix Category Component Version Call Control Cisco Version Locale JP( ) Dial plan dp-ffr jp.cop.sgn Survivable Remote Site Telephony Version 8.5 (SRST) IOS 15.1(3)T Cisco Version 8.5 Express IOS 15.1(3)T Locale JP ( ) Applications Cisco Presence Version Locale JP( ) Voice Mail and Cisco Unity Version Messaging Locale JP( ) Endpoints and Clients Cisco IP Phones SIP SR SR1S 7961G 9-1-1SR1S SR1S 7985 cmterm_ sip sip sip Cisco Personal UC Integration for Microsoft Office Cisco Supervisor Desktop JP Cisco Agent Desktop JP IP Phone Agent JP Cisco Agent Desktop Browser Edition JP Cisco IOS Voice and Data Gateways IOS 15.1(3)T Infrastructure Client Operating System Win-XP Windows XP - SP2 (Japanese) Browser IE IE 8 Contact Center Cisco Contact Center Express Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 2-9

16 What s New? Chapter 2 Test Topology and Environment What s New? Cisco Presence 8.5 and Cisco Personal 8.5 have been used in this solution testing. The following table describes the New in Cisco System Release 8.5(1): Table 2-1 New New Feature Single Inbox Service Advertisement Framework (SAF) Sesssion Engine (SME) Cisco Express and Cisco Border Element Cisco UC Integration for Microsoft Office Description Synchronization of voice messages in Cisco Unity and Microsoft Exchange mailboxes. Cisco Service Advertisement Framework (SAF) is a network-based, scalable, bandwidth-efficient approach to service advertisement and discovery. Cisco Edition extends collaboration applications such as unified messaging, mobility, TelePresence, social networking, and web applications (using Web 2.0 interfaces) to every user in the network. applications are deployed at the network core, so that users in multivendor PBX can use the centrally deployed applications. such as IP Address Trusted Authentication, TLS support in IP Phone 6900 Series and IP Phone 9900 Series are tested as part of this release. IP Phones 6900 Series and IP Phones 9900 Series support for SRST and CME is tested. Single Sign-on is supported Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

17 Chapter 2 Test Topology and Environment Open Caveats Open Caveats Open caveats describe the possible unexpected behaviors that you may encounter in Release 8.5(1) of System. Defect CSCtk62187 CSCtk67772 Defect Title Unable to upload scripts through Application Wizard of UCCX ICD states are disabled. Unable to change the state (UCCX CAD) Limitations 1. Forced Authorization Code is not supported in SIP Phones. 2. Private Voic s can be forwarded from the Outlook Web Client for Exchange (The inability to forward private messages is because of Cisco Unity using the best effort approach. In this case, the third-party client (MS-Outlook) that is not in the scope of control is allowing the forward). 3. Localization for IP Phone 6900 Series and IP Phone 9900 Series will be supported by Cisco Express 8.6, which will be released in March Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 2-11

18 Open Caveats Chapter 2 Test Topology and Environment 2-12 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

19 3 CHAPTER Test Results Summary This section lists the various features, the test cases under each feature and the test results. The following features are tested: Cisco Cisco Unity Cisco Presence Cisco Border Element Cisco Express Cisco IP Phone Cisco Personal Cisco UC Integration for Microsoft Office Cisco Contact Center Express Multi-Stage Upgrade Single-Stage Upgrade Regression Testing Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-13

20 Cisco Chapter 3 Test Results Summary Cisco UCJ851S.CUCM. D.001 UCJ851S.CUCM. D.002 UCJ851S.CUCM. D.003 UCJ851S.CUCM. D.004 UCJ851S.CUCM. D.013 UCJ851S.CUCM. D.017 UCJ851S.SRST. U.001 Cisco Cisco Cisco Cisco Cisco Cisco Cisco Survivable Remote Site Telephony Endpoints displayed in the Route Group Configuration page Generate User Report Insert phones with Intercom lines Insert FAC by overriding Authorization Code Name Reboot time after switch version Intercluster calls over a SIP trunk Authentication and encryption support in SRST mode Verify that all the 250 endpoints are displayed successfully in the Route Group Configuration page. Verify that the BAT generates User Report for all users. Verify that phones with intercom lines are inserted successfully using BAT. Verify that the FAC overrides using BAT successfully. Verify that the Cisco does not take a long time to reboot after a switch version. Verify that intercluster calls over a SIP trunk, connects different versions of Cisco successfully. Verify that the communication and media between the IP Phone 6900 Series, IP Phone 9900 Series and Cisco Express is secure. Call Component Cisco IP Phone -> Cisco -> SIP Trunk -> Cisco -> Cisco IP Phone IP Phone 6900 Series -> SRST -> IP Phone 6900 Series 3-14 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

21 Chapter 3 Test Results Summary Cisco UCJ851S.SRST. U.002 UCJ851S.SRST. U.003 UCJ851S.SRST. U.004 Cisco Survivable Remote Site Telephony Cisco Survivable Remote Site Telephony Cisco Survivable Remote Site Telephony Conference in SRST mode Placing a PSTN call in SRST mode Shared lines Verify that conferences can be initiated from an IP Phone 9900 Series, when it is in fallback mode. Verify that a PSTN call can be initiated from an IP Phone 9900 Series, when it is in the fallback mode. Verify that the SRST can support shared lines between IP Phone 6900 Series. Call Component IP Phone 6900 Series 1, IP Phone 6900 Series 2 -> SRST -> Conference IP Phone 6900 Series -> SRST -> PSTN phone PSTN -> SRST -> IP Phone 6900 Series UCJ851S.SRST. U.005 Cisco Survivable Remote Site Telephony Direct Transfer Verify that SRST can support Direct Transfer between IP Phone 6900 Series. IP Phone 6900 Series 1 -> SRST-> IP Phone 6900 Series 2,Direct Transfer-> IP Phone 6900 Series 3 UCJ851S.SAF.U. 001 SAF Hold and Resume a call through a SIP SAF trunk Verify that the Hold and Resume feature for a call from an Cisco cluster A to an Cisco cluster B through a SIP-SAF trunk works successfully. Cisco IP Phone A -> Cisco Cluster A -> SIP SAF trunk -> Cisco Cluster B -> Cisco IP Phone B UCJ851S.SAF.U. 002 SAF Hold and Resume a call through a H.323 SAF trunk Verify that the Hold and Resume feature for a call from an Cisco cluster A to an Cisco cluster B through a H.323-SAF trunk works successfully. Cisco IP Phone A -> Cisco Cluster A -> H.323 SAF trunk -> Cisco Cluster B -> Cisco IP Phone B Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-15

22 Cisco Chapter 3 Test Results Summary UCJ851S.SAF.U. 003 UCJ851S.SAF.U. 004 UCJ851S.SAF.U. 005 UCJ851S.SAF.U. 006 SAF SAF SAF SAF Call Transfer through a SIP-SAF trunk Call Transfer through a H.323-SAF trunk Add a new SAF edge forwarder in the SAF network Call to an Cisco IP Phone in the newly added SAF edge forwarder Verify that a call tranfser from an Cisco cluster A to an Cisco cluster B through a SIP-SAF trunk works successfully. Verify that a call transfer from an Cisco cluster A to an Cisco cluster B through a H.323-SAF trunk works successfully. Verify that configuring a new SAF forwarder, which is located in CME and joining it to the SAF network, does not affect other learning routes. Verify that a call to an Cisco IP Phone, which is in the newly added SAF edge forwarder, from an Cisco cluster is successful. Call Component Cisco IP Phone 1A -> Cisco Cluster A -> Cisco IP Phone 1B -> Transfer -> SIP SAF trunk -> Cisco Cluster B -> Cisco IP Phone 2A Cisco IP Phone 1A -> Cisco Cluster A -> Cisco IP Phone 1B -> Transfer -> H.323-SAF trunk -> Cisco Cluster B -> Cisco IP Phone 2A 3-16 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

23 Chapter 3 Test Results Summary Cisco UCJ851S.SAF.U. 007 UCJ851S.SAF.U. 008 UCJ851S.SAF.U. 009 UCJ851S.SAF.U. 010 SAF SAF SAF SAF Remove a SAF edge forwarder from the SAF network WAN link between an edge and transit forwarder flapping Transfer the RSVP SAF call from cluster A to cluster B Post a Voic in an Cisco IP Phone in cluster B through a SIP SAF trunk Verify that the DN patterns are not advertised after the removal of a SAF forwarder from the network. The other valid learned routes are also not affected by the removal of the forwarder. Verify that the learned routes are not affected after flapping the WAN link between an edge and a transit forwarder. Verify that a call configured with RSVP between two clusters is transferred successfully through a SIP SAF trunk. Verify that a Voic is successfully posted in an Cisco IP Phone, which is present in cluster B, through a SIP SAF trunk. Call Component Cisco IP Phone 1 (in RSVP location) -> Cisco A -> SAF trunk -> Cisco B -> Cisco IP Phone 2 (in RSVP location) -> Transfer -> Cisco IP Phone 3 (in RSVP location) Cisco IP Phone A -> Cisco A -> SIP SAF trunk -> Cisco B -> Cisco IP Phone B -> Voic -> Cisco Unity Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-17

24 Cisco Chapter 3 Test Results Summary UCJ851S.SAF.U. 011 UCJ851S.SAF.U. 012 UCJ851S.SAF.U. 013 SAF SAF SAF Post a Voic in a RSVP enabled Cisco IP Phone through a SIP SAF trunk. SIP SAF call with the CfdAll enabled in the Called Party SAF call with the RSVP enabled end-to-end. Verify that a Voic is successfully posted to a RSVP enabled Cisco IP Phone through a SIP SAF trunk. Verify that a call to an Cisco IP Phone with the CfdAll enabled is forwarded successfully. Verify that a call through a SIP SAF trunk (end-to-end RSVP enabled) is successful. Call Component Cisco IP Phone A (RSVP Enabled) -> Cisco A -> SIP SAF trunk -> Cisco B -> Cisco IP Phone B (RSVP Enabled) -> Voic -> Cisco Unity Cisco IP Phone -> Cisco 1 -> SAF trunk -> Cisco 2 -> Cisco IP Phone -> CfdAll -> Cisco IP Phone C IP Phone (RSVP Enabled) -> Cisco 1 -> e2e RSVP SIP SAF trunk -> Cisco 2 -> IP Phone (RSVP Enabled) 3-18 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

25 Chapter 3 Test Results Summary Cisco UCJ851S.SAF.U. 014 UCJ851S.SAF.U. 015 UCJ851S.SAF.U. 016 UCJ851S.SAF.U. 017 SAF SAF SAF SAF RSVP SIP SAF call with the CfdAll enabled in the Called Party Conference through a SIP SAF trunk Swap the SIP and H.323 SAF trunks in the Advertising service Conference through a H.323 SAF trunk Verify that a call to an Cisco IP Phone with the CfdAll enabled in a RSVP location is forwarded successfully. Verify that a conference through a SIP SAF trunk is successful. Verify that calls can be placed successfully after swapping the SIP and H.323 SAF trunks. Verify that a conference through a H.323 SAF trunk is successful. Call Component Cisco IP Phone (RSVP Enabled) -> Cisco 1 -> SAF trunk -> Cisco 2 -> Cisco IP Phone(RSVP Enabled) -> CfdAll -> Cisco IP Phone C Cisco IP Phone A -> Cisco A -> Cisco IP Phone B -> Conference -> SIP SAF trunk -> Cisco B -> Cisco IP Phone C Cisco IP Phone A -> Cisco A -> Cisco IP Phone B -> Conference -> H.323 SAF trunk -> Cisco B -> Cisco IP Phone C Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-19

26 Cisco Chapter 3 Test Results Summary UCJ851S.SAF.U. 018 UCJ851S.SAF.U. 019 UCJ851S.SAF.U. 020 UCJ851S.SAF.U. 021 SAF SAF SAF SAF Call Park through a H.323 SAF trunk Call Park through a SIP SAF trunk Manual summarization using the Cisco Border Element Loss of Connectivity between an Advertising Client and SAF Forwarder Verify that a H.323 SAF trunk call is parked and retrieved successfully. Verify that a SIP SAF trunk call is parked and retrieved successfully. Verify that an Cisco Border Element is used manually to summarize SAF advertisements from one SAF AS and re-advertise them to another AS. Verify that any change to the advertised DN is pushed to the Forwarder, after the connectivity between the advertising client and SAF forwarder is restored. Call Component Cisco IP Phone 1A -> Cisco Cluster A -> H.323 SAF trunk -> Cisco Cluster B -> Cisco IP Phone 1B -> Park -> Cisco IP Phone 2B -> Park retrieval Cisco IP Phone 1A -> Cisco Cluster A -> SIP SAF trunktrunk -> Cisco Cluster B -> Cisco IP Phone 1B -> Park -> Cisco IP Phone 2B -> Park retrieval Cisco IP Phone -> Cisco -> H.225 trunk -> Cisco -> Cisco IP Phone 3-20 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

27 Chapter 3 Test Results Summary Cisco UCJ851S.SAF.U. 022 UCJ851S.SAF.U. 023 UCJ851S.SAF.U. 024 SAF SAF SAF Hold and Resume a call through a SME, which is between two leaf clusters over a SAF and H.323 trunk Ad-hoc conference in the Cisco IP Phones from a leaf cluster A to leaf cluster B through a SAF trunk Post a Voic in an end-to-end enabled RSVP SAF call through a SME Verify that the Hold and Resume feature for a call from a leaf cluster A to a leaf cluster B through a SME is successful. A SAF trunk is configured between leaf cluster A and SME. A H.323 or SIP trunk is configured between leaf cluster B and SME. Verify that a three-way ad-hoc conference in Cisco IP Phones from leaf cluster A to leaf cluster B through a SAF trunk is successful. Verify that a Voic is successfully posted in an End to End RSVP enabled Cisco IP Phone through SIP SAF trunk and SME. Call Component Cisco IP Phone -> Cisco A -> SIP SAF trunk -> SME -> SIP/H.323 trunk -> Cisco B -> Cisco IP Phone Cisco IP Phone -> Cisco A -> H.323 SAF trunk -> SME -> SIP/H.323 trunk -> Cisco B -> Cisco IP Phone (Or conf bridge) Cisco IP Phone 1 (in RSVP location) -> Cisco A -> SAF trunk -> SME -> SIP trunk -> Cisco B -> Cisco IP Phone 2 (in RSVP location) Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-21

28 Cisco Chapter 3 Test Results Summary UCJ851S.SAF.U. 025 UCJ851S.SAF.U. 026 UCJ851S.SME.U.001 SAF SAF SME RSVP call through a SME between two leaf clusters over a SAF and H.323 trunk Loss of Connectivity between Service Advertisement Framework Forwarders. Hold and Resume a call through a SME, which is between two leaf clusters over a SIP trunk. Verify that an RSVP enabled call from a leaf cluster A to a leaf cluster B through a SME is successful. SAF trunk is configured between Leaf Cluster A and SME. H.323 trunk is configured between Leaf Cluster B and SME. Verify that the clients are able to maintain the connectivity with their forwarders when the connectivity between the two Service Advertisement Framework forwarders is lost. Verify that the Hold and Resume feature for a call from a leaf cluster A to a leaf cluster B through a SME is successful. SIP trunks are configured between SME and Leaf clusters. Call Component Cisco IP Phone 1 (in RSVP location) -> Cisco A -> SAF trunk -> SME -> H.323 trunk -> Cisco B -> Cisco IP Phone 2 (in RSVP location) Cisco IP Phone -> Cisco (Yokohama) -> SIP trunk -> SME -> SIP trunk -> Cisco B (Okinawa) -> Cisco IP Phone 3-22 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

29 Chapter 3 Test Results Summary Cisco UCJ851S.SME.U.002 UCJ851S.SME.U.003 SME SME Transfer a call through a SME, which is between two leaf clusters over an ICT and SIP trunk Blind Transfer a call through a SME, which is between two leaf clusters over an ICT trunk. Verify that a call from a leaf cluster A to a leaf cluster B through a SME is transferred to the another Cisco IP Phone in leaf cluster B. An ICT trunk is configured between leaf cluster A and SME. A SIP trunk is configured between leaf cluster B and SME. Verify that a call from a leaf cluster A to a leaf cluster B through a SME is Blind transferred to another Cisco IP Phone present in the originating cluster. An ICT trunk is configured between the leaf clusters and SME. Call Component Cisco IP Phone A -> Cisco (Yokohama) -> ICT trunk -> SME -> SIP trunk -> Cisco (Okinawa) -> Cisco IP Phone B -> Transfer -> Cisco IP Phone C. Cisco IP Phone A -> Cisco (Yokohama) -> ICT trunk -> SME -> ICT trunk -> Cisco (Okinawa) -> Cisco IP Phone B -> Blind Transfer -> ICT trunk -> SME -> ICT trunk -> Cisco (Yokohama) -> Cisco IP Phone C Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-23

30 Cisco Chapter 3 Test Results Summary UCJ851S.SME.U.004 UCJ851S.SME.U.005 SME SME Consult Transfer a call through a SME, which is between two leaf clusters over an ICT trunk Blind Transfer a call through a SME, which is between two leaf clusters over a SIP and ICT trunk Verify that a call from a leaf cluster A to a leaf cluster B through a SME is Consult transferred to the another Cisco IP Phone present in the originating cluster. An ICT trunk is configured between the leaf clusters and SME. Verify that a call from a leaf cluster A to a leaf cluster B through a SME is Blind transferred to another Cisco IP Phone present in the originating cluster. A SIP trunk is configured between leaf cluster A and SME. An ICT trunk is configured between leaf cluster B and SME. Call Component Cisco IP Phone A -> Cisco (Yokohama) -> ICT trunk -> SME -> ICT trunk -> Cisco (Okinawa) -> Cisco IP Phone B -> Consult Transfer -> ICT trunk -> SME -> ICT trunk -> Cisco (Yokohama) -> Cisco IP Phone C Cisco IP Phone A -> Cisco (Yokohama) -> SIP trunk -> SME -> ICT trunk -> Cisco (Okinawa) -> Cisco IP Phone B -> Blind Transfer -> ICT trunk -> SME -> SIP trunk -> Cisco (Yokoham a) -> Cisco IP Phone C Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

31 Chapter 3 Test Results Summary Cisco UCJ851S.SME.U.007 UCJ851S.SME.U.014 SME SME Transfer a call through a SME, which is between two leaf clusters over a SIP and ICT trunk A call from an EMCC IP Phone is consult transferred to another Cisco IP Phone in the visiting cluster through a SME Verify that a call from a leaf cluster A to a leaf cluster B through a SME is transferred to another Cisco IP Phone in leaf cluster B. A SIP trunk is configured between leaf cluster A and SME. An ICT trunk is configured between leaf cluster B and SME. Verify that a call from an EMCC logged Cisco IP Phone to another Cisco IP Phone in the visiting cluster performs consult transfer successfully. The call that originates from the home cluster traverses through a SIP trunk to a SME and then connects the visiting cluster over another SIP trunk. Call Component Cisco IP Phone A -> Cisco (Yokohama) -> SIP trunk -> SME -> ICT trunk -> Cisco (Okinawa) -> Cisco IP Phone B -> Transfer- -> Cisco IP Phone C EMCC Cisco IP Phone -> Cisco (Home cluster) -> SIP trunk -> SME -> SIP trunk -> Cisco (Visiting cluster) -> Cisco IP Phone 1 -> Consult Transfer -> Cisco IP Phone 2. Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-25

32 Cisco Chapter 3 Test Results Summary UCJ851S.SME.U.015 UCJ851S.SME.U.016 SME SME Call Park and retrieve through a SME, which is configured between two leaf clusters over a secure SIP trunk. Blind Transfer to Hunt List through a SME, over a secure SIP QSIG trunk. Verify that a call from a Cisco IP Phone in leaf cluster A to a Cisco IP Phone in leaf cluster B through a SME, over a secure SIP trunk is parked and then retrieved from another Cisco IP Phone in cluster B. Verify that a call from a Cisco IP Phone in leaf cluster A to a Cisco IP Phone in leaf cluster B through a SME, over a secure SIP trunk is Blind transferred to a Hunt List in cluster A. Call Component Cisco IP Phone A -> Cisco A (Yokohama) -> secure SIP trunk -> SME -> secure SIP trunk -> Cisco B (Okinawa) -> Cisco IP Phone B -> Call Park(2008) -> Cisco IP Phone C -> Dials Cisco IP Phone A -> Cisco A (Yokahama) -> secure SIPT -> SME -> secure SIPT -> Cisco B (Okinawa) -> Cisco IP PhoneB -> Blind Transfer -> secure SIPT -> SME -> secure SIPT -> Cisco A (Yokohama) -> Hunt List 3-26 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

33 Chapter 3 Test Results Summary Cisco UCJ851S.SME.U.017 UCJ851S.SME.U.018 SME SME Blind Transfer a call through a SME, which is between leaf cluster A and CME over a SIP trunk. Consult Transfer a call through a SME, which is between leaf cluster A and CME over a SIP trunk Verify that a call from a Cisco IP Phone in leaf cluster A to a Cisco IP Phone in CME B through a SME, is Blind transferred to another Cisco IP Phone present in the originating cluster. Verify that a call from a Cisco IP Phone in leaf cluster A to a Cisco IP Phone in CME B through a SME, is Consult transferred to another Cisco IP Phone present in the originating cluster. Call Component Cisco IP Phone A -> Cisco A (Yokohama) -> SIPT -> SME -> SIPT -> CUBE -> SIPT -> CME -> Cisco IP Phone B -> Blind Transfer -> SIPT -> CUBE -> SIPT -> SME -> SIPT -> Cisco A (Yokohama) -> Cisco IP Phone C Cisco IP Phone A -> Cisco A (Yokohama) -> SIPT -> SME -> SIPT -> CUBE -> SIPT -> CME -> Cisco IP Phone B -> Consult Transfer -> SIPT -> CUBE -> SIPT -> SME -> SIPT -> Cisco A (Yokohama) -> Cisco IP Phone C Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-27

34 Cisco Chapter 3 Test Results Summary UCJ851S.SME.U.020 UCJ851S.SME.U.021 UCJ851S.SME.U.022 UCJ851S.SME.U.024 SME SME SME SME Transfer to MGCP PSTN when the WAN between leaf cluster and SME is down EMCC user calls an EMCC user present in a visiting cluster, over a secure SIP trunk through an SME Call from PSTN through a H.323 GW in SME toan UCCX agent and transfer the call to another agent Conference Chaining between two clusters through a SME, over a SIP trunk Verify that a call from leaf cluster A to leaf cluster B is established over PSTN. The call is then Blind transferred from leaf cluster B to MGCP PSTN. Verify that an EMCC Phone makes a call to an EMCC user present in the visiting cluster and performs consult transfer successfully. Verify that an inbound call from a H.323 gateway in SME can be routed to an UCCX agent and then transferred to another agent successfully. Verify that two conferences are chained successfully that is between two clusters through a SME over a SIP trunk. Call Component Cisco IP Phone -> Cisco A (Yokohama) -> SIPT -> SME -> PSTN -> Cisco B (Okinawa) -> SIPT -> SME -> PSTN EMCC Cisco IP Phone B -> Cisco A (Yokohama) -> secure SIPT -> SME -> secure SIPT -> Cisco B (Okinawa) -> EMCC Cisco IP Phone A PSTN Phone -> H.323 GW -> SME -> SIPT -> Cisco -> UCCX -> Cisco -> CAD Agent 1 -> Transfer -> CAD Agent 2 Cisco IP Phone -> Cisco 1 -> SIPT -> SME -> SIPT -> Cisco 2 -> Conf Bridge 3-28 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

35 Chapter 3 Test Results Summary Cisco UCJ851S.SME.U.025 UCJ851S.SME.U.027 SME SME Blind Transfer over a dual stack SIPT with the ANAT (EO) enabled through an SME to a dual stack phone Call to Hunt Pilot with broadcast distribution over a dual stack SIPT through a SME Verify that a call from a local cluster to a remote cluster over a dual stack SIP trunk, through a SME is blind transferred to a dual stack phone. Verify that a call to a hunt pilot with IPv4, dual stack, and softphones in the line group can be routed successfully through a SME. Call Component DS Cisco IP Phone -> Cisco (Yokohama) -> SIPT (DS, IPv6 media, IPv4 and IPv6 Signalling, Early Offer) -> SME -> SIPT -> (DS, IPv6 media, IPv4 and IPv6 Signalling, Early Offer) -> Cisco (Okinawa) -> DS Cisco IP Phone -> Xfer (Blind) -> DS Cisco IP Phone DS Cisco IP Phone -> Cisco (Yokohama) -> SIPT (DS, IPv6 media, IPv4 and IPv6 Signalling, Early Offer) -> SME -> SIPT -> (DS, IPv6 media, IPv4 and IPv6 Signalling, Early Offer) -> Cisco (Okinawa) -> Cisco IP Phone Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-29

36 Cisco Chapter 3 Test Results Summary UCJ851S.SME.U.030 UCJ851S.SME.U.031 SME SME Adhoc conference that involves dual stack SIP trunk and ICT trunks through a SME and a PSTN phone Hold and Resume a call that involves a TRP, early offer, and delayed offer trunks to SME Verify that an adhoc conference can be placed successfully through a SME, which involves a dual stack SIP trunk, inter-cluster trunk, and a PSTN phone. The SME is configured as the centralized PSTN break out site. Verify that the Hold and Resume feature for a call works successfully, when one trunk to SME is enabled for early offer and the other trunk from SME to the remote cluster is enabled for delayed offer. Call Component Cisco IP Phone 1 -> Cisco (Yokohama) -> SIPT (DS, IPv6 media, IPv4 and IPv6 Signalling, Early Offer) -> SME -> ICT -> Cisco (Okinawa) -> Cisco IP Phone 2; Conference -> Cisco IP Phone 1 -> Cisco (Yokohama) -> SIPT -> (DS, IPv6 media, IPv4 and IPv6 Signalling, Early Offer) -> SME -> SIPT (DS, IPv6 media, IPv4 Sig, Early Offer) -> DS SIP GW -> PSTN Cisco IP Phone 1 -> Cisco -> SIPT (DS, IPv6 media, IPv4 Sig, Early Offer) -> SME -> SIPT -> Cisco -> Cisco IP Phone 2; Cisco IP Phone 1 -> Hold 3-30 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

37 Chapter 3 Test Results Summary Cisco UCJ851S.SME.U.032 UCJ851S.SME.U.036 SME SME Consult transfer an IPv6 call to SME through early offer and delayed offer trunks Call Pickup over a dual stack SIP trunk through a SME Verify that a call can be transferred (Consult) when one trunk to SME is enabled for early offer and the other trunk from SME to the remote cluster is enabled for delayed offer. Verify that PSTN calls from SME can be answered successfully using the PickUp softkey. Call Component Cisco IP Phone 1 -> Cisco (Yokohama) -> SIPT (DS, IPv6 media, IPv4 Sig, Early Offer) -> SME -> SIPT (DS, IPv6 media, IPv4 Sig, Delayed Offer) -> Cisco (Okinawa) -> Cisco IP Phone 2 -> Xfer (Consult) -> Cisco -> SIPT (DS, IPv6 media, IPv4 Sig, Delayed Offer) -> SME -> SIPT (DS, IPv6 media, IPv4 Sig, Early Offer) -> DS SIP GW -> PSTN Cisco IP Phone 1 -> Cisco (Yokohama) -> SIPT (DS, IPv6 media, IPv4 Sig, Early Offer) -> SME -> SIPT (DS, IPv6 media, IPv4 Sig, Early Offer) -> Cisco (Okinawa) -> Cisco IP Phone 2 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-31

38 Cisco Chapter 3 Test Results Summary UCJ851S.SME.U.040 UCJ851S.SME.U.041 UCJ851S.SME.U.042 UCJ851S.SME.U.043 SME SME SME SME Invoke MTP in SME site for a call from SIP Gateway, due to codec mismatch Call from PSTN through a H.323 GW in SME to UCCX over SIP trunk Early offer call to Cisco Unity through a SME using SIP integration Supervise transfer a call to a phone registered with the Cisco from PSTN Verify that media resources are invoked when there is a need in the SME site. Verify that inbound calls from a H.323 gateway in SME can be routed to UCCX successfully. Verify that Cisco Unity supports early offer calls through SME using SIP integration. Verify that Cisco Unity can supervise transfer a call from PSTN to a phone registered to Cisco. Call Component PSTN Phone -> SIP GW -> SME -> Xcoder -> UC Application PSTN Phone -> H.323 GW -> SME -> SIPT -> Cisco -> UCCX -> Cisco -> CAD Agent Cisco IP Phone -> Cisco -> SIPT (Early offer) -> SME -> SIPT (Early Offer) -> Cisco Unity PSTN Phone -> SIP GW -> SME -> SIPT -> Cisco Unity -> Supervise Xfer -> SME -> SIPT -> Cisco -> Cisco IP Phone 3-32 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

39 Chapter 3 Test Results Summary Cisco UCJ851S.SME.U.044 UCJ851S.SME.U.045 SME SME Cisco Unity in SME provides Voic service to phones present in the two clusters Cisco Unity SCCP integration with SME Verify that Cisco Unity in SME provides Voic service to users in the two Cisco clusters. Verify that calls can be made to Cisco Unity in SME from phones registered with Cisco. Call Component Cisco IP Phone 1 -> Cisco -> ICT/SIPT -> SME -> ICT/SIPT -> Cisco -> Cisco IP Phone 2 -> CFA/CFB/CFNA -> Cisco -> ICT/SIPT -> SME -> Cisco Unity Cisco IP Phone -> Cisco -> SIPT -> SME -> SCCP -> Cisco Unity -> Release transfer -> SME -> SIPT -> Cisco -> Cisco IP Phone Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-33

40 Cisco Unity Chapter 3 Test Results Summary Cisco Unity UCJ851S.CUC.U.05 UCJ851S.CUC.U.06 UCJ851S.CUC.U.07 UCJ851S.CUC.U.10 UCJ851S.CUC.U.11 UCJ851S.CUC.U.15 Call Component Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity SCCP Integration (IPv6 Enabled in Cisco Unity and Cisco ) Diversion header support for multiple call forwards in a dual stack environment Message notification through a dual stack SIP integration Transcription services (Speech View) for dual stack configuration Transfer an IPV6 call to an alternate contact number Accessing present in an external message store for an IPv6 call Verify that the SCCP Integration works successfully with dual stack. Verify that the Cisco Unity dual stack integration can support more than one diversion header with an early offer. Verify that the message notification through a dual stack SIP integration is successful. Verify that speech view can be invoked, when the media is IPv6 for a call to Cisco Unity. Verify that Cisco Unity can transfer an IPV6 call to an alternate contact number successfully. Verify that subscribers can call Cisco Unity and hear the s present in the exchange successfully. Cisco IP Phone -> Cisco -> Cisco IP Phone -> CFNA -> SCCP Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> Forward -> Cisco IP Phone C -> SCCP -> Cisco Unity Cisco IP Phone A -> Cisco -> IP Phone B -> CFNA -> Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity 3-34 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

41 Chapter 3 Test Results Summary Cisco Unity UCJ851S.CUC.U.17 UCJ851S.CUC.U.18 UCJ851S.CUC.U.19 UCJ851S.CUC.U.20 UCJ851S.CUC.U.21 UCJ851S.CUC.U.22 Call Component Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Single Inbox PSTN access from a dual stack SIP Gateway to Cisco Unity Voice Mail for user Reply to a voic by placing a call, when the media is IPv6 Addressing and deleting a message through a TUI Single Inbox - Secure message synchronization with MS-Exchange 2010 Verify that the Single Inbox feature works successfully when the Cisco and Cisco Unity are integrated using IPv6 (SCCP/SIP). Verify that Cisco Unity can inter-operate seamlessly with Cisco Unity. The SIP Gateway and Cisco Unity support IPv4 and IPv6. Verify that a Voic is sent successfully when the dual stack is enabled. Verify that the Cisco Unity responds to a message by placing a call. Ensure that the media for the call is IPv6. Verify that the user can listen to Voic s and delete them through a TUI, when IPv6 is enabled. Verify that Cisco Unity can synchronize messages that are marked as secure by the sender. Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Analog Phone -> SIP Gateway -> Cisco -> Cisco IP Phone -> CFNA -> Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-35

42 Cisco Unity Chapter 3 Test Results Summary UCJ851S.CUC.U.23 UCJ851S.CUC.U.24 UCJ851S.CUC.U.25 UCJ851S.CUC.U.26 UCJ851S.CUC.U.26 UCJ851S.CUC.U.27 UCJ851S.CUC.U.28 Call Component Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Single Inbox - New and saved messages with MWI indicator Single Inbox - Synchronizing voice message with attachments Single Inbox - Deleting voic s from MS-Exchange 2010, using client Single Inbox - Marking voice messages urgent Single Inbox - Marking voice messages urgent Single Inbox - Read receipts for synchronized voic s Single Inbox-Message synchronization when the primary server in the cluster is down Verify that the MWI is turned ON when the saved message is marked as new. The MWI status should be updated based on the actions specified in the client. Verify that Cisco Unity can synchronize voice message with the attachments successfully. Verify that Voic s can be deleted successfully from MS-Exchange 2010, using client. Verify that the status of a Voic marked as urgent is updated in the client. Verify that the status of a Voic marked as urgent is updated in the client. Verify that read receipts are synchronized with the client. Verify that synchronization happens successfully, when the primary connection server is down. Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity 3-36 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

43 Chapter 3 Test Results Summary Cisco Unity UCJ851S.CUC M.D.014 UCJ851S.CUC.D.001 UCJ851S.CUC.D.002 UCJ851S.CUC.D.003 UCJ851S.CUC.D.004 UCJ851S.CUC.D.005 UCJ851S.CUC.D.006 Call Component Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Redirecting a Conference party to Voic Text to Speech Cisco Unity License SMTP Server Post Greeting Recorded message in a single site Post Greeting Recorded Message in a multi-site Call Routing rule - Forwarded Routing rule Verify that redirecting a Conference party to Voic does not fail. Verify that the Text to speech feature with display name works successfully. Verify that the Cisco Unity supports Unity License. Verify that the SMTP Server sends and receives messages successfully. Verify that the Post Greeting in a single site is played correctly. Verify that the Post Greeting in a multi-site is played correctly. Verify that the Forwarded Call Routing rule in Cisco Unity works successfully. Cisco IP Phone A -> Call -> Cisco IP Phone B -> Cisco Unity. Cisco IP Phone A -> Call -> Cisco IP Phone B -> Cisco Unity Cisco IP Phone A -> Call A -> ICT -> Call B -> Cisco IP Phone B -> Cisco Unity. Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> Cisco Unity. Cisco IP Phone C -> Cisco -> Cisco IP Phone B -> Cisco Unity Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-37

44 Cisco Unity Chapter 3 Test Results Summary UCJ851S.CUC.D.007 UCJ851S.CUC.D.008 UCJ851S.CUC.D.009 UCJ851S.CUC.D.010 UCJ851S.CUC.D.011 UCJ851S.CUC.D.012 UCJ851S.CUC.D.043 UCJ851S.CUC.D.044 Call Component Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Call Routing rule - Direct Routing Rule Bulk Administration Tool SMTP Timeout Voice Enabled Directory Handler - Direct Routing Voice Enabled Directory Handler -Forward Routing Voice Enabled Directory Handler - Custom Enabled Routing Move a message from deleted items to the Inbox in the Cisco Unity Mailbox. Move a secure message to a folder in an client Verify that the Direct Call Routing rule in Cisco Unity works successfully. Verify that a csv file is imported successfully using BAT. Verify that the number of seconds to wait for SMTP response is configurable. Verify that the Voice Enabled Directory Handler works successfully for Direct routing. Verify that the Voice Enabled Directory Handler works successfully for Forwarded routing. Verify that the Voice Enabled Directory Handler works successfully for custom enabled greeting. Verify that Cisco Unity and Exchange Synchronization are working correctly. Verify that a secure message is moved successfully to a folder in an client. Cisco IP Phone A -> Cisco Unity. Cisco IP Phone B -> Cisco Unity. Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity 3-38 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

45 Chapter 3 Test Results Summary Cisco Unity UCJ851S.CUC.D.045 UCJ851S.CUC.D.046 UCJ851S.CUC.D.047 UCJ851S.CUC.D.048 UCJ851S.CUC.D.049 UCJ851S.CUC.D.050 Call Component Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Cisco Unity Move a private message to a folder in an client Forward a private message from an client Move a Voic to any other folder other than an inbox folder in an client Move a Voic to a private folder in an client Move the Messaging user exchange Mailbox to a different database in the Exchange Messaging User Message Length Verify that a private message is moved successfully to a folder in an client. Verify that a private message is forwarded successfully from an client. Verify that a Voic is moved successfully to any other folder other than an inbox folder in an client. Verify that a Voic is moved successfully to a private folder in an client. Verify that synchronization is successful, when the Messaging user exchange Mailbox is moved to a different database in the MS Exchange. Verify that the Messaging users Message length setting is working successfully. Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Cisco IP Phone A -> Cisco -> Cisco IP Phone B -> CFNA -> Cisco Unity Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-39

46 Cisco Unity Chapter 3 Test Results Summary UCJ851S.CUC.D.051 UCJ851S.CUC.D.052 Call Component Cisco Unity Cisco Unity Messaging users mailbox restriction Importing user from LDAP Verify that Messaging user mailbox restriction is working successfully. Verify that the extension field is editable for LDAP users Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan

47 Chapter 3 Test Results Summary Cisco Presence Cisco Presence UC851F. CUP.001 UC851F. CUP.002 UC851F. CUP.003 Feature teated Case Title Description Cisco Presence Cisco Presence Cisco Presence Cisco Presence upgrade HA over WAN client failover during manual fallback Co-located High availability client failover during manual fallback Verify the following after the two Cisco Presence cluster peers are upgraded from 8.0 to 8.5: The sub-cluster logical topology remains intact and High availability is not enabled immediately. The user buddy lists remain intact and intra and inter-cluster presence functions properly. Verify that the Cisco Presence node failure in the CoW deployment, results in all clients and communication to failover automatically to another Cisco Presence node located across the WAN with a 80ms delay. The clients fallback to the original configuration when the node is UP and manual fallback is initiated. Verify that the Cisco Presence node failure, results in all clients and communication to failover automatically to another Cisco Presence node. The clients fallback to the original configuration using a manual system fallback. Call Component Cisco Personal 1 -> Cisco Presence Server 1 -> WAN -> Cisco Presence Server 2 -> Cisco Personal 2 Cisco Personal 1 -> Cisco Presence Server 1; After failover: Cisco Personal 1 -> WAN -> Cisco Presence Server 2 Cisco Personal 1 -> Cisco Presence Server 1; After failover: Cisco Personal 1 -> Cisco Presence Server 2 Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan 3-41

48 Cisco Presence Chapter 3 Test Results Summary UC851F. CUP.004 UC851F. CUP.005 UC851F. CUP.006 UC851F. CUP.007 UC851F. CUP.008 Feature teated Case Title Description Cisco Presence Cisco Presence Cisco Presence Cisco Presence Cisco Presence CoW user rebalance Inter-cluster peer fail over Do Not Disturb with Shared line Presence status in the Presence viewer page Adding a new contact using the Personal Verify that the user rebalance is successful when all the users are assigned from one node to another node in a CoW setup. Verify that the inter-cluster functionality is successful when the server fails over to the backup due to inter-cluster peer node failure. Verify that the Do Not Disturb feature works successfully, when the secondary phone unregisters from Cisco. Verify that the Presence Viewer displays the buddy presence status correctly, when the user in the contact list has spaces. Verify that a new contact is added through the Personal. The added contact is not case sensitive. Call Component Cisco Personal 1 -> Cisco Presence Server 1; After failover: Cisco Personal 1 -> Cisco Presence Server Test Results for Cisco System Release 8.5(1) for Japanese - Add-on testing for Cisco Japan