TestOut Network Pro English 4.1.x LESSON PLAN. Modified
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- Phyllis Bell
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1 TestOut Network Pro English 4.1.x LESSON PLAN Modified
2 2 Table of Contents Introduction Section 0.1: Using the Simulator... 5 Networking Basics Section 1.1: Networking Overview... 6 Section 1.2: Network Topologies... 7 Section 1.3: The OSI Model... 8 Section 1.4: Network Signaling... 9 Section 1.5: Network Protocols...10 Section 1.6: Numbering Systems...11 Cables and Connectors Section 2.1: Twisted Pair...12 Section 2.2: Coaxial...13 Section 2.3: Fiber Optic...14 Section 2.4: Wiring Implementation...15 Section 2.5: Troubleshooting Network Media...16 Networking Devices Section 3.1: Network Adapters...17 Section 3.2: Network Devices...18 Section 3.3: Internetwork Devices...19 Ethernet Section 4.1: Ethernet...20 Section 4.2: Ethernet Specifications...21 Section 4.3: Connecting Network Devices...22 Section 4.4: Troubleshooting Physical Connectivity...23 IP Configuration Section 5.1: IP Addressing...24 Section 5.2: Alternate IP Addressing...25 Section 5.3: DHCP Server Configuration...26 Section 5.4: DHCP Relay...27 Section 5.5: DNS Name Resolution...28 Section 5.6: IP version Section 5.7: Multicast...30 Section 5.8: Troubleshooting IP Configuration Issues...31 Section 5.9: Troubleshooting IP Communications...32 Section 5.10: Troubleshooting Name Resolution...33 Switch Management Section 6.1: Switch Access...34 Section 6.2: Switch IP Configuration...35 Section 6.3: Switch Interface Configuration...36 Section 6.4: Virtual LANs...37 Section 6.5: Trunking...38 Section 6.6: Spanning Tree Protocol...39 Section 6.7: Switch Troubleshooting...40 Routing Section 7.1: Routing Basics...41 Section 7.2: Routing Protocols...42 Section 7.3: Network Address Translation...43 Section 7.4: Routing Optimization...44
3 3 Section 7.5: Routing Troubleshooting...45 Firewalls Section 8.1: Firewalls...46 Section 8.2: Security Appliances...47 Section 8.3: Firewall Design and Implementation...48 Network Customization Section 9.1: Network-Based Storage...49 Section 9.2: Voice over IP (VoIP)...50 Section 9.3: Virtualization...51 Section 9.4: Virtual Networking...52 Section 9.5: Cloud Computing...53 Section 9.6: SCADA Systems...54 Wireless Networking Section 10.1: Wireless Concepts...55 Section 10.2: Wireless Standards...56 Section 10.3: Wireless Configuration...57 Section 10.4: Wireless Network Design...58 Section 10.5: Wireless Network Implementation...59 Section 10.6: Wireless Security...60 Section 10.7: Wireless Troubleshooting...61 Wide Area Networks (WANs) Section 11.1: WAN Concepts...62 Section 11.2: WAN Connections...63 Section 11.3: Internet Connectivity...64 Section 11.4: Remote Access...65 Section 11.5: WAN Troubleshooting...66 Network Policies and Procedures Section 12.1: Network Design, Documentation, and Policies...67 Section 12.2: Safety...68 Section 12.3: Risk Management...69 Section 12.4: Security Policies and Assessments...70 Network Security Section 13.1: Physical Security...71 Section 13.2: Social Engineering...72 Section 13.3: Network Vulnerabilities and Threats Section 13.4: Network Vulnerabilities and Threats Section 13.5: Authentication...75 Section 13.6: Secure Protocols...76 Section 13.7: Remote Access Security...77 Section 13.8: Troubleshooting Network Security Issues...78 Network Hardening Section 14.1: Detection and Prevention...79 Section 14.2: Penetration Testing...80 Section 14.3: Network Hardening...81 Section 14.4: Incident Response and Basic Forensics...82 Network Management Section 15.1: Update Management...83 Section 15.2: Data Protection...84 Section 15.3: Remote Management...85 Section 15.4: Mobile Device Management...86 Section 15.5: Data Center Management...87
4 4 Section 15.6: Monitoring...88 Section 15.7: Log File Management...89 Section 15.8: Network Management with SNMP...90 Network Optimization Section 16.1: Optimization...91 Section 16.2: Troubleshooting Methodology...92 Practice Exams Practice Exams...93 Appendices Appendix A: Network Pro Exam Objectives...94 Appendix B: Approximate for the Course...96
5 5 Section 0.1: Using the Simulator Read simulated component documentation and view components to make appropriate choices to meet the scenario. Add and remove simulated computer components. Change views to view and add simulated components. Use the zoom feature to view additional image details. Attach simulated cables. Use the simulation interface to identify where simulated cables connect to the computer Using the Simulator 18:54 18:54 Lab/Activity Explore a Single Location in a Lab Explore Multiple Locations in a Lab Total About 29 minutes
6 6 Section 1.1: Networking Overview Why are protocols important for networking? What are the advantages of a client/server network when compared to a peer-topeer network? What is the main characteristic of a subnet? How can you tell one subnet from another? How does an intranet differ from the Internet? What is the main purpose of an extranet? Network Pro Objectives 4.0 Network Connection Configuration o Given a Windows system, configure the network connection for communication outside of the local network Introduction to Networking 5: Network Types 7: Networking Terms 10:58 Total Video 24: Networking Facts 3 questions Total About 33 minutes
7 7 Section 1.2: Network Topologies What is defined by the logical topology? How does the logical topology differ from the physical topology? Why can a single physical topology support multiple logical topologies? Why is the physical mesh topology normally an impractical solution? What are the advantages of a logical star topology over the logical bus topology? Why is termination important on a physical bus topology? How do hosts on a physical ring topology communicate? Network Pro Objectives 4.0 Network Connection Configuration o Given a Windows system, configure the network connection for communication outside of the local network Network Topologies 7:09 Total Video 7: Topology Facts 12 questions Total About 26 minutes
8 8 Section 1.3: The OSI Model What is the OSI model and why is it important in understanding networking? What are the advantages of using a theoretical model to describe networking? What is the name of Layer 3 in the OSI model? Layer 5? Which OSI model layers typically correspond to the network architecture? How does the session ID differ from the port number? At which OSI model layer would you find a frame? What is the difference between connectionless and connection-oriented services? Network Pro Objectives: 4.0 Network Connection Configuration o Given a Windows system, configure the network connection for communication outside of the local network 5.0 Network Services o Given a scenario and a network configuration, identify necessary networking protocols and services The OSI Model 3: OSI Model Layers 7: OSI Model Communications 3:14 Total Video 14: OSI Model Facts OSI Layers Facts 15 questions Total About 40 minutes
9 9 Section 1.4: Network Signaling What is the purpose of network signaling? What is the difference between Return-to-Zero and Non-Return-to-Zero? How does Manchester line code differ from Return-to-Zero and Non-Return-to- Zero? What is the difference between baseband and broadband? How does de-multiplexing differ from baseband and broadband? Network Signaling 7: Transmission Systems 5:35 Total Video 12: Network Signaling Facts 3 questions Total About 20 minutes
10 10 Section 1.5: Network Protocols How does a protocol suite differ from a protocol? How does TCP differ from UDP? What is the difference between the three protocols: IMAP4, POP3, and SMTP? How does SSH differ from Telnet? How does HTTPS differ from HTTP? TCP/IP Protocol Suite 7: Common Network Services 8: Exploring Network Services 9:07 Total Video 25: Common TCP/IP Protocols 12 questions Total About 42 minutes
11 11 Section 1.6: Numbering Systems What is the difference between a binary number system and a hexadecimal numbering system? What are the possible values in a binary number? In a hexadecimal number, how many possible characters can be used for each number space? In a 3-bit binary number, how many possible combinations are there? Numbering Systems 8:39 Total Video 8: Numbering System Facts 3 questions Total About 14 minutes
12 12 Section 2.1: Twisted Pair Select and install cables for connecting to a dial-up network. Select and install cables for connecting to an Ethernet network. Why are wires twisted together in twisted pair cables? What is the difference between STP and UTP cabling? What is the difference between Cat3 and Cat5 cable? How can you tell the difference between an RJ11 and an RJ45 connector? You have an installation that requires Cat5 cable. Which cable ratings could you use for the installation? Network Pro Objectives Domain 1.0 Cables and Connectors o Identify network cables by sight or name (twisted pair, coaxial, straightthrough, crossover, console). o Identify network cable speed capabilities by name (10BaseT, 100BaseT, 1000BaseT, 10GBaseT). o Identify network connectors by sight or name (RJ11, RJ45, F-type, serial). o Given a scenario and networking requirements, select and install cables for communication between computers and networking devices. o Troubleshoot issues with networking media Twisted Pair 6:29 Total Video 6:29 Lab/Activity Connect to an Ethernet Network Twisted Pair Facts 7 questions Total About 23 minutes
13 13 Section 2.2: Coaxial Select and install components to connect to a cable network. What is the function of the wire mesh in coaxial cables? Which part of the cable is used to carry data? Which connector type and cable grade is used to connect a cable modem to the Internet connection? Which cable type is more immune to EMI, twisted pair or coaxial? Network Pro Objectives Domain 1.0 Cables and Connectors o Identify network cables by sight or name (twisted pair, coaxial, straightthrough, crossover, console). o Identify network connectors by sight or name (RJ11, RJ45, F-type, serial). o Given a scenario and networking requirements, select and install cables for communication between computers and networking devices. o Troubleshoot issues with networking media Coaxial 4:46 Total Video 4:46 Lab/Activity Connect a Cable Modem Coaxial Cable Facts 6 questions Total About 20 minutes
14 14 Section 2.3: Fiber Optic Select and install components to connect to a network that uses fiber optic. How do light waves within a fiber optic cable travel around corners? What advantages do fiber optic cables offer over twisted pair or other media choices? What are the disadvantages to implementing fiber optic cables? What is the difference between single mode and multimode cables? How can you tell the difference between an ST and an SC connector? Which connector types combine two strands of fiber into a single connector? What are media converters used for? Network Pro Objectives Domain 1.0 Cables and Connectors o Given a scenario and networking requirements, select and install cables for communication between computers and networking devices Fiber Optic 8:18 Total Video 8:18 Lab/Activity Connect Fiber Optic Cables Fiber Optic Facts 9 questions Total About 28 minutes
15 15 Section 2.4: Wiring Implementation Use the appropriate tools to create Cat5 drop cables. Use the appropriate tools to connect cables using punchdown blocks. Connect patch panel cables. What is the difference between the T568A and T568B standards? When should you use both standards? What type of cable would you use to connect two hosts together in a back-to-back configuration using twisted pair cable? When should you use stranded core twisted pair cable instead of solid core twisted pair? What is the difference between the MDF and an IDF? What type of cable connects an IDF to the MDF? Who is typically responsible for installing a demarc extension? What is the difference between a 25 pair block and a 50 pair block? What can you use to make the 50 pair block function like a 25 pair block? When using a punchdown tool, which way should the blade be facing? What is a patch panel used for? Network Pro Objectives Domain 1.0 Cables and Connectors o Identify network cables by sight or name (twisted pair, coaxial, straight-through, crossover, console). o Identify network connectors by sight or name (RJ11, RJ45, F-type, serial). o Given a scenario and networking requirements, select and install cables for communication between computers and networking devices Twisted Pair Cable Construction 9: Wiring Distribution 5: Using Punchdown Blocks 8:06 Total Video 23:19 Lab/Activity Connect Patch Panel Cables Connect Patch Panel Cables Wiring Distribution Facts 14 questions Total About 62 minutes
16 16 Section 2.5: Troubleshooting Network Media How do you prevent back-reflection or optical return loss? What is the difference between a short and an open circuit? What happens when you connect a single mode fiber to multimode fiber? What is the difference between a time-domain reflectometer and a optical timedomain reflector? Which tool would you use to test the bandwidth of your Internet connection? Which cable types are immune to the effects of EMI? How does distance affect attenuation? How does it affect impedance? What is the single best method to reduce the effects of an impedance mismatch? What is the difference between a regular cable tester and a cable certifier? Which tool would you use to find the end of a specific cable within a wiring closet? Network Pro Objectives Domain 1.0 Cables and Connectors o Troubleshoot issues with networking media Troubleshooting Copper Wiring Issues 13: Troubleshooting Fiber Optic Wiring Issues 7: Troubleshooting Tools 11:03 Total Video 32: Copper Wiring Troubleshooting Facts Fiber Optic Wiring Troubleshooting Facts Troubleshooting Tool Facts 8 questions Total About 60 minutes
17 17 Section 3.1: Network Adapters Select and install network cards to meet network connection requirements. Connect a media converter. What are two major differences between a modem and an Ethernet NIC? How can you identify a network card manufacturer from the MAC address? What is the function of a transceiver? What is the purpose of the CRC? At which OSI layer does a network adapter card operate? At which layer does a media converter work? Can a media converter be used to connect network segments using different architecture types? Why or why not? How does a computer find the MAC address of another device on the same subnet? What does the MAC address FF-FF-FF-FF-FF-FF indicate? Network Pro Objectives Domain 2.0 Networking Devices o Identify network interface cards and motherboard expansion slots by name or sight. o Given a scenario where a new networking card is required in a new or existing computer, select and install the appropriate networking card. o Given a scenario where computers must communicate with one or more wired networks, select and install the appropriate networking or internetworking device(s) Network Adapters 8:46 Total Video 8:46 Lab/Activity Select and Install a Network Adapter Connect a Media Converter Network Adapter Facts 10 questions Total About 34 minutes
18 18 Section 3.2: Network Devices Select and install appropriate networking hardware. A host on a network sends a frame to the hub. Which other devices on the network will see this frame? A host on a network sends a frame to a switch. Which other devices on the network will see this frame? What are the similarities and differences between a bridge and a switch? What are the advantages to using switches over hubs? At which OSI model layer do wireless access points operate? What type of device do you use to translate from one network architecture to another? Network Pro Objectives Domain 2.0 Networking Devices o Identify network interface cards and motherboard expansion slots by name or sight. o Given a scenario where a new networking card is required in a new or existing computer, select and install the appropriate networking card. o Identify networking and internetworking devices by name or sight (adapters, hubs, bridges, routers, switches). o Given a scenario where computers must communicate with one or more wired networks, select and install the appropriate networking or internetworking device(s) Network Devices 10:10 Total Video 10:10 Lab/Activity Install a Hub Select a Networking Device Network Connection Device Facts 5 questions Total About 30 minutes
19 19 Section 3.3: Internetwork Devices Select the appropriate device to connect two networks. What is the main role of a router? How does a router differ from a switch or a hub? How are the physical and logical (network) addresses used when routing data through an internetwork? Which addresses stay the same? Which addresses change from hop to hop? How does a firewall protect a network? Network Pro Objectives Domain 2.0 Networking Devices o Identify networking and internetworking devices by name or sight (adapters, hubs, bridges, routers, switches). o Given a scenario where computers must communicate with one or more wired networks, select and install the appropriate networking or internetworking device(s) Internetwork Devices 6:28 Total Video 6:28 Lab/Activity Select a Router Internetwork Device Facts 5 questions Total About 21 minutes
20 20 Section 4.1: Ethernet What logical topologies are supported on an Ethernet network? What is the purpose of the backoff on Ethernet networks? How can you eliminate collisions on an Ethernet network? What device do you use to enable full-duplex communications with Ethernet? Network Pro Objectives Domain 3.0 Ethernet o Given a scenario with specific Ethernet specifications, select and install appropriate network devices Ethernet Architecture 9:34 Total Video 9: Ethernet Facts 4 questions Total About 19 minutes
21 21 Section 4.2: Ethernet Specifications Reconnect to an Ethernet network. What is the maximum cable length for most Ethernet standards that use twisted pair cables? Which twisted pair cable category should you use on a 1000BaseT network? What is the advantage of using single mode cable on a 1000BaseLX network? What is the difference between 10GBaseSR and 10GBaseSW? Network Pro Objectives Domain 3.0 Ethernet o Given a scenario with specific Ethernet specifications, select and install appropriate network devices Ethernet Specifications 9:05 Total Video 9:05 Lab/Activity Reconnect to an Ethernet Network Ethernet Specifications 14 questions Total About 34 minutes
22 22 Section 4.3: Connecting Network Devices Select the correct cable type when connecting devices together. Which cable type would you use to connect a workstation to a regular port on a hub or a switch? Which cable type would you use to connect a router to the uplink port on a switch? Which cable type would you use to connect two switches together using their uplink ports? Which switch feature makes choosing crossover or straight-through cables easier? When would you use a rollover cable? Network Pro Objectives Domain 3.0 Ethernet o Given a scenario with network devices that need to be connected, select the appropriate Ethernet cable(s) Connecting Devices 9:11 Total Video 9:11 Labs Connect Network Devices Device Connection Facts 11 questions Total About 33 minutes
23 23 Section 4.4: Troubleshooting Physical Connectivity Explore physical connectivity. Select the appropriate tool when troubleshooting physical connectivity issues. As you study this section, answer the following questions: What happens if a host in a star topology goes down? A token ring topology? What happens if there is a cable break on a bus topology? A dual ring topology? What is indicated by a flashing green link light? What might be the problem if none of the NIC lights are working? Network Pro Objectives Domain 3.0 Ethernet o Given a scenario where network devices cannot communicate, troubleshoot and resolve physical connectivity Troubleshooting the Fault Domain 6: Troubleshooting the Link Status 6:24 Total Video 13:18 Lab/Activity Exploring Physical Connectivity Troubleshoot Physical Connectivity Troubleshoot Physical Connectivity Troubleshoot Physical Connectivity Troubleshoot Physical Connectivity Link Status Troubleshooting Facts 12 questions Total About 57 minutes
24 24 Section 5.1: IP Addressing Configure IP addresses. Configure IP addresses on mobile devices. What is an octet? What is the decimal equivalent for the following binary number: ? What is the binary equivalent of the following decimal number: 211? How is the network portion of an IP address identified? Which portion of a class C address designates the network address? What is the difference between subnetting and supernetting? Which method uses a subnet mask that is longer than the default subnet mask? What does the /14 mean in the following IP address: /14? How does variable-length subnet masking work? Network Pro Objectives Domain 4.0 IP Configuration o Identify and select valid IP addresses and subnet masks for network connections. o Given a Windows system, configure static IPv4 or IPv6 address information on a network connection. o Given a Windows system, configure the network connection for communication outside of the local network. o Given a Windows system, configure the network connection to share an Internet connection to meet end-user requirements IP Addresses 11: Subnetting 12: IP Address Assignment 6:42 Total Video 30:31 Lab/Activity Configure IP Addresses Configure IP Addresses on Mobile Devices IP Address Facts Subnetting Facts Variable Length Subnetting Facts IP Addressing Facts 14 questions Total About 75 minutes
25 25 Section 5.2: Alternate IP Addressing Configure an alternate IP configuration. How do you know if a host is using an APIPA address? Which IP configuration parameters are set when APIPA is used? Which parameters are not set? In which scenarios would an alternate IP configuration simplify IP configuration? Network Pro Objectives Domain 4.0 IP Configuration o Given a Windows system, configure an alternate IP configuration on a network connection. o Given a scenario where Windows systems cannot connect to the network or the Internet, troubleshoot and resolve IP configuration and communication issues APIPA 4: Configuring Alternate Addressing 6:19 Total Video 10:22 Lab/Activity Configure Alternate Addressing Alternate IP Addressing Facts 3 questions Total About 23 minutes
26 26 Section 5.3: DHCP Server Configuration Configure a DHCP server to deliver IP configuration information. Configure a host to use DHCP for IP configuration. Network Pro Objectives Domain 4.0 IP Configuration o Identify and select valid IP addresses and subnet masks for network connections. o Given a Windows system, configure static IPv4 or IPv6 address information on a network connection. o Given a Windows system, configure the network connection to communicate outside of the local network. o Given a Windows system, configure the network connection to use DHCP for IP configuration. o Given a Windows server, authorize, configure, and activate DHCP services for a network subnet. o Given a scenario where Windows systems cannot connect to the network or the Internet, troubleshoot and resolve IP configuration and communication issues. o Given a scenario where a Windows system cannot communicate with network hosts by name, troubleshoot and resolve name resolution issues. What type of configuration parameters can be delivered using DHCP? What are the advantages of static IP address assignments? When might you want to use static IP addressing? Configuring a DHCP Server 12: Configuring DHCP Options 4: Configuring Host Addressing 1:40 Total Video 18:27 Lab/Activity Configure a DHCP Server Configure DHCP Options Create DHCP Exclusions Create DHCP Client Reservations Configure a DHCP Client DHCP Configuration Facts 8 questions Total About 56 minutes
27 27 Section 5.4: DHCP Relay Configure a DHCP relay agent. Add a DHCP server on another subnet. What is the difference between a RFC 1542 compliant router and a DHCP relay agent? Network Pro Objectives Domain 4.0 IP Configuration o Given a Windows system, configure the network connection to communicate outside of the local network Configuring DHCP Relay 9:33 Total Video 9:33 Lab/Activity Configure a DHCP Relay Agent Add a DHCP Server on Another Subnet DHCP Relay Facts 3 questions Total About 28 minutes
28 28 Section 5.5: DNS Name Resolution Configure DNS addresses. Create standard DNS zones. Create reverse DNS zones. Create host records. Create CNAME records. Troubleshoot DNS records. How are host names organized in DNS? What is the difference between a forward lookup and a reverse lookup? What is the role of the root servers in DNS? What is the difference between a zone and a domain in DNS? What is the difference between an A record and a PTR record? Network Pro Objectives Domain 4.0 IP Configuration o Given a Windows system, configure the network connection to query DNS servers DNS 12: Configuring DNS 19:37 Total Video 32:25 Lab/Activity Configure DNS Addresses Create Standard DNS Zones Create Reverse DNS Zones Create Host Records Create CNAME Records Troubleshoot DNS Records DNS Facts 3 questions Total About 71 minutes
29 29 Section 5.6: IP version 6 Configure an IPv6 address. What is the primary reason for developing IPv6? How many hexadecimal numbers are in an IPv6 address? How does this compare to a MAC address? What do you add to an IPv6 address when you remove one or more quartets with all 0's? What information is included within the IPv6 address prefix? How many numbers are used for the interface ID? How can the interface ID be related to the MAC address? What is the difference between ISATAP and 6-to-4 tunneling? What is the difference between stateful autoconfiguration and stateless autoconfiguration? Network Pro Objectives Domain 4.0 IP Configuration o Identify and select valid IP addresses and subnet masks for network connections. o Given a Windows system, configure static IPv4 or IPv6 address information on a network connection IP version 6 9: IPv6 Address Assignment 10: Configuring IPv6 Addresses 15: Configuring a DHCP6 Server 5:31 Total Video 40:47 Lab/Activity Configure an IPv6 Address IPv6 Facts IPv6 Address Type Facts IPv4 to IPv6 Migration IPv6 Address Assignment Facts 3 questions Total About 74 minutes
30 30 Section 5.7: Multicast How does multicast differ from unicast or broadcast? What is the IP address range reserved for multicast groups? What does a regular switch do when it receives a multicast frame? Which device would you configure to prevent multicast traffic from being sent to non-group members? Network Pro Objectives Domain 4.0 IP Configuration o Identify and select valid IP addresses and subnet masks for network connections. o Given a Windows system, configure static IPv4 or IPv6 address information on a network connection Multicast 6:24 Total Video 6: Multicast Facts 6 questions Total About 22 minutes
31 31 Section 5.8: Troubleshooting IP Configuration Issues Find information about IP configuration settings on Windows and Linux systems. Troubleshoot IP configuration problems. What does the /release switch do when used with ipconfig? How can you tell if a rogue DHCP server is active on your network? How do you know if a host is using APIPA? Network Pro Objectives Domain 4.0 IP Configuration o Given a scenario where Windows systems cannot connect to the network or the Internet, troubleshoot and resolve IP configuration and communication issues IP Configuration Troubleshooting 12: Using ipconfig 7: Using ifconfig 5:06 Total Video 20:06 Lab/Activity Explore IP Configuration Troubleshoot IP Configuration Problems Troubleshoot IP Configuration Problems Troubleshoot IP Configuration Problems Troubleshoot IP Configuration Problems Ipconfig Utility Facts 5 questions Total About 55 minutes
32 32 Section 5.9: Troubleshooting IP Communications Find information about IP configuration settings on Windows and Linux systems. Troubleshoot IP configuration problems. What is the difference between the netstat and nbtstat commands? If a ping test fails, what should you do? Network Pro Objectives Domain 4.0 IP Configuration o Given a scenario where Windows systems cannot connect to the network or the Internet, troubleshoot and resolve IP configuration and communication issues Network Communication Troubleshooting 7: Using Ping and Tracert 12: Using arp, netstat, and nbtstat 12:13 Total Video 32:25 Lab/Activity Exploring Network Communications Network Communication Troubleshooting Facts arp, netstat, and nbtstat Facts 15 questions Total About 62 minutes
33 33 Section 5.10: Troubleshooting Name Resolution What are symptoms of name resolution problems? What is the difference between nslookup and dig? Network Pro Objectives Domain 4.0 IP Configuration o Given a scenario where a Windows system cannot communicate with network hosts by name, troubleshoot and resolve name resolution issues Name Resolution Troubleshooting 4: Using nslookup 10:40 Total Video 14: Name Resolution Troubleshooting Facts 7 questions Total About 27 minutes
34 34 Section 6.1: Switch Access Modify system passwords. What are the requirements for connecting a VTY (virtual terminal) to a Cisco device? What types of cable can you use to connect a PC to a router console port? What is the difference between a managed and unmanaged switch? What is the difference between in-band and out-of-band management? Device Access 4: Using the Command Line Interface (CLI) 7: Password Levels 3: Configuring Line Level Passwords 3: Configuring Enable Mode Passwords 3: Configuring AAA Authentication 2:28 Total Video 23:50 Lab/Activity Modify System Passwords Device Connection Facts Switch Password Facts 3 questions Total About 47 minutes
35 35 Section 6.2: Switch IP Configuration Configure management VLAN settings. Configure switch IP settings. Why would you configure an IP address on a switch? What does the ip address dhcp command allow you to do? IP Address and Default Gateway Configuration 3:38 Total Video 3:38 Lab/Activity Configure Management VLAN Settings Configure Switch IP Settings Switch IP Configuration Facts 3 questions Total About 22 minutes
36 36 Section 6.3: Switch Interface Configuration Configure switch ports. How does the VLAN interface configuration mode differ from Ethernet, FastEthernet and GigabitEthernet interface configuration modes? What must you consider if you manually configure the speed or duplex setting? What happens when autonegotiation fails for the Ethernet interface on a Cisco device? What is the default setting all ports on a switch? Switching Operations 7: Switch Configuration Overview 3: Configuring Switch Interfaces 5:48 Total Video 16:27 Lab/Activity Configure Switch Ports Switch Forwarding Facts Switch Configuration Mode Facts Switch Configuration Command List 4 questions Total About 40 minutes
37 37 Section 6.4: Virtual LANs Create VLANs and assign switch ports to a VLAN. What are two advantages to creating VLANs on your network? You have two VLANs configured on a single switch. How many broadcast domains are there? How many collision domains are there? What happens if two devices on the same switch are assigned to different VLANs? VLAN Overview 5: Configuring VLANs 6:25 Total Video 11:51 Lab/Activity Create VLANs Exploring VLANs VLAN Facts VLAN Command List 11 questions Total About 43 minutes
38 38 Section 6.5: Trunking Configure trunking. Configure the native VLAN. Configure allowed VLANs. What is trunking? Why is trunking important to VLAN configuration? What protocol does a Cisco switch use to automatically detect trunk ports? By default, traffic from which VLANs are allowed on trunk ports? What is the default configuration of most Cisco switches? Access and Trunk Ports 8: Configuring Trunking 3: Configuring the Native VLAN 6:06 Total Video 18:05 Lab/Activity Configure Trunking Configure the Native VLAN Configure Allowed VLANs Trunking Facts Trunking Command List 6 questions Total About 59 minutes
39 39 Section 6.6: Spanning Tree Protocol Configure STP. Select a root bridge. Configure Rapid PVST+. Find STP Info 1. Configure EtherChannels. Why will a tie breaker never be necessary for the root switch selection? When would you modify an STP mode? How does PVST+ differ from Rapid PVST+? How do ports work in a multiple VLAN environment? How are root bridges designated in a multiple VLAN environment? What happens during STP convergence? Spanning Tree Protocol 7: Configuring STP 2: Selecting a Root Bridge 3: Configuring Ether Channels 8:13 Total Video 21:35 Lab/Activity Configure the Root Bridge Configure Rapid PVST Find STP Info STP Facts EtherChannel Facts 14 questions Total About 71 minutes
40 40 Section 6.7: Switch Troubleshooting You have a network connected using switches with a single device connected to each switch port. Why should you be surprised to see collisions on this network? What is a duplex mismatch? What conditions lead to a broadcast storm? How can you prevent switching loops from forming? You move a device from one switch port to another, and now it cannot communicate with any other device on the network. The switch link lights are lit. What switch configuration should you check? Besides the switch configuration, what should you check if you see excessive frame errors on the switch? Switch Troubleshooting 15:15 Total Video 15: Switch Troubleshooting Facts 13 questions Total About 38 minutes
41 41 Section 7.1: Routing Basics Configure a router with static routes. Configure a router for dynamic routing. What is the difference between static and dynamic routing? What is convergence? What information is contained in a routing table? What is the function of a routing table? When would you create a static routing table entry? Routing 10:03 Total Video 10: Routing Facts 5 questions Total About 20 minutes
42 42 Section 7.2: Routing Protocols Configure a router with static routes. Enable OSPF routing. When would you configure both static and dynamic routing on the same router? Which type of route is preferred, one with a higher metric or one with a lower metric? Why is the hop count sometimes an unreliable metric for choosing the best path to a destination network? How does the link state method differ from the distance vector method? What is the difference between RIP and RIPv2? Why is this important in today's networks? Which routing protocol is typically used within an ISP? Which protocol is used on the Internet? Which routing protocol(s) divide an autonomous system into areas? How does IS-IS differ from OSPF? Routing Protocol Characteristics 12: Routing Protocols 6: Configuring Routing 11:06 Total Video 30:41 Lab/Activity Configure Static Routes Enable OSPF Routing Routing Protocol Characteristics Facts Routing Protocol Facts 15 questions Total About 71 minutes
43 43 Section 7.3: Network Address Translation Implement network address translation (NAT). Configure Internet connection sharing (ICS). What are two advantages to using NAT? What is the difference between static NAT and dynamic NAT? What is port forwarding? What is the difference between NAT and PAT? Network Address Translation 9: Configuring NAT from the CLI 8: Configuring NAT on an NSA 5: Configuring Port Forwarding 5:09 Total Video 29: NAT Facts 11 questions Total About 47 minutes
44 44 Section 7.4: Routing Optimization What is administrative distance? What is the difference between automatic and manual summarization? What are the benefits of route summarization? What is a first-hop router? Administrative Distance 6: Route Summarization 4: High Availability 10:51 Total Video 21: Routing Optimization Facts 6 questions Total About 38 minutes
45 45 Section 7.5: Routing Troubleshooting View the routing table on a device. Trace the path used between two devices through a network. How is it possible for all hosts on a subnet to be configured with the wrong default gateway address? What is the format for the default route entry in a routing table? What purpose does the default route serve? What are the symptoms of a routing loop? How can you identify a routing loop? Why might you escalate routing problems that you observe? How can proxy ARP settings appear as routing problems? Routing Troubleshooting 13: Troubleshooting Routing 5:59 Total Video 20:51 Lab/Activity Find Path Information Find Path Information Troubleshooting Routing Facts 12 questions Total About 53 minutes
46 46 Section 8.1: Firewalls Configure a host firewall. How does a packet filtering firewall differ from a circuit-level gateway? Why is a packet filtering firewall a stateless device? What types of filter criteria can an application layer firewall use for filtering? Which security device might you choose to restrict access by user account? What is the difference between a proxy and a reverse proxy? Network Pro Objectives Domain 6.0 Network Security o Given a scenario and a Windows system, configure a basic host firewall Firewalls 16: Configuring Windows Firewall 3:55 Total Video 20:18 Lab/Activity 8.15 Configure a Host Firewall Firewall Facts Common Ports 13 questions Total About 53 minutes
47 47 Section 8.2: Security Appliances Configure network security appliance access. Under what conditions would you use an all-in-one security appliance? What security functions are included in an all-in-one security appliance? All-In-One Security Appliances 3: Configuring Network Security Appliance Access 7:01 Total Video 10:34 Lab/Activity Configure Network Security Appliance Access Security Solution Facts 3 questions Total About 20 minutes
48 48 Section 8.3: Firewall Design and Implementation Configure a DMZ. Configure a perimeter firewall How do firewalls manage incoming or outgoing traffic? What is the difference between a standard and an extended ACL? What does the deny any statement do? What is the difference between a routed firewall and a transparent firewall? Firewall Network Design Principles 10: Configuring a Perimeter Firewall 9: Firewall ACLs 9: Creating Firewall ACLs 7: Configuring a Proxy Server 8:46 Total Video 45:26 Lab/Activity Configure a DMZ Configure a Perimeter Firewall Firewall Design and Configuration Facts 15 questions Total About 80 minutes
49 49 Section 9.1: Network-Based Storage Configure an iscsi target. Configure an iscsi initiator. What is the difference between a SAN and a NAS? How does a cluster appear to users on the network? What does load balancing alleviate on a network? What is failover? Storage Area Networks 9: Configuring an iscsi SAN 6: Network Attached Storage 6: Configuring a NAS Device 12:55 Total Video 35:36 Lab/Activity Configure an iscsi Target Configure an iscsi Initiator SAN Facts NAS Facts 6 questions Total About 56 minutes
50 50 Section 9.2: Voice over IP (VoIP) Configure VoIP. What are the advantages of using VoIP compared to traditional phones? What are the disadvantages? What switch feature is often used when implementing VoIP? What is the difference between the SIP and RTP protocols used with VoIP? How do delay, jitter, and packet loss affect VoIP calls? Why is Quality of Service (QoS) important for VoIP? Network Pro Objectives Domain 2.0 Networking Devices o Given a scenario where a VoIP implementation exists, select and install the appropriate networking devices and cables Voice over IP 6: Unified Communications 4:58 Total Video 10:59 Lab/Activity Configure VoIP Configure VoIP VoIP Facts Unified Communications Facts 12 questions Total About 48 minutes
51 51 Section 9.3: Virtualization What is the relationship between the host and the guest operating systems? What is the function of the hypervisor? What are the differences between a virtual machine and virtual hard disk? Which type of virtualization allows applications to run within the virtual machine without being modified in any way? What is paravirtualization? What is the difference between full and partial virtualization? Virtualization Overview 10: Creating a Virtual Machine 4:12 Total Video 13: Virtualization Facts 4 questions Total About 24 minutes
52 52 Section 9.4: Virtual Networking How is Network as a Service (NaaS) similar to the Offsite Datacenter? How is it different? What can you do to protect virtual hosts from network exploits? What is the best way to set up a virtual firewall? What is the difference between a physical switch and a virtual switch? Where can you configure a custom MAC address for a virtual network interface? Virtual Networking Implementations 6: Virtual Network Devices 7: Configuring Virtual Network Devices 3:19 Total Video 16: Virtualization Implementation Facts Virtual Networking Facts 9 questions Total About 41 minutes
53 53 Section 9.5: Cloud Computing What is the difference between a hybrid cloud and a community cloud? What is the difference between IaaS and PaaS? What two implementations are available for SaaS? What services does cloud computing provide? Which cloud computing model allows the client to run software without purchasing servers, data center space, or network equipment? Cloud Computing Overview 12:15 Total Video 12: Cloud Computing Facts 5 questions Total About 25 minutes
54 54 Section 9.6: SCADA Systems What is the difference between a RTU and a PLC? If you allow smart devices on the network, how can you protect your network against distributed attacks? What is data acquisition? What type of environment uses a SCADA system? SCADA and ICS Systems 5:52 Total Video 5: SCADA and ICS Facts 7 questions Total About 20 minutes
55 55 Section 10.1: Wireless Concepts Under which circumstances might you choose an ad hoc wireless network? What device is used to create an infrastructure wireless network? How do wireless networks control media access? What is the difference between a BSS and an ESS? What do wireless clients use to identify a specific wireless access point? How do multiple access points identify themselves as part of the same network? Network Pro Objectives Domain 5.0 Wireless Networking o Given a scenario where computers must communicate within a home wireless network, select and install the appropriate networking devices Radio Frequency Wireless 8: Wireless Architecture 7:50 Total Video 15: Wireless Architecture Facts Wireless Infrastructure Facts 3 questions Total About 39 minutes
56 56 Section 10.2: Wireless Standards What are the differences between a and g specifications? Devices that support the g standards are typically compatible with which other wireless standard? How does MIMO differ from channel bonding? Why is channel bonding typically not used with the 2.4 GHz range? What happens when an a device connects to an access point that supports both n and a? What happens if the access point uses MIMO and supports dual band? Which types of devices typically use Bluetooth wireless? Network Pro Objectives Domain 5.0 Wireless Networking o Given a scenario where computers must communicate within a home wireless network, select and install the appropriate networking devices Wireless Standards 13: Infrared 3: Bluetooth 4: Configuring Bluetooth Connections 8:28 Total Video 29: Wireless Standards Facts 13 questions Total About 53 minutes
57 57 Section 10.3: Wireless Configuration Create a home wireless network. Secure a home wireless network. Configure wireless profiles. What information is contained in the wireless profile? What is the strongest encryption method? What is the purpose of a beacon? How are wireless networks listed in the notification area? Network Pro Objectives Domain 5.0 Wireless Networking o Given a scenario where computers must communicate within a home wireless network, select and install the appropriate networking devices. o Given a wireless access point for a home network, perform configuration tasks to customize settings and enable security. o Given a Windows system, configure a wireless network connection to use the same encryption standard and authentication as configured on a wireless access point. o Given a Windows system, configure a wireless profile to automatically connect to a wireless network. o Given a scenario and a Windows system, prioritize wireless profiles to meet end user requirements Wireless Network Configuration 10: Configuring Wireless Networks 10:21 Total Video 20:44 Lab/Activity Create a Home Wireless Network Secure a Home Wireless Network Configure Wireless Profiles Wireless Configuration Tasks 4 questions Total About 46 minutes
58 58 Section 10.4: Wireless Network Design Design an indoor wireless network. Design an outdoor wireless network. What is device density? What is the difference between Received Signal Level and Signal to Noise Ratio? Which implementation automatically partitions a single broadcast domain into multiple VLANs? What information if specified in logical network diagram? How do you measure the signal strength at a given distance from the access point? Network Pro Objectives Domain 5.0 Wireless Networking o Given a scenario where computers must communicate within a home wireless network, select and install the appropriate networking devices. o Given a wireless access point for a home network, perform configuration tasks to customize settings and enable security. o Given a Windows system, configure a wireless network connection to use the same encryption standard and authentication as configured on a wireless access point. o Given a Windows system, configure a wireless profile to automatically connect to a wireless network. o Given a scenario and a Windows system, prioritize wireless profiles to meet end user requirements. o Implement and secure an enterprise wireless network Wireless Network Design 13: Wireless Antenna Types 6: Conducting a Wireless Survey 7:55 Total Video 27:10 Lab/Activity Design an Indoor Wireless Network Design an Outdoor Wireless Network Wireless Network Design Facts Wireless Site Survey Facts 9 questions Total About 66 minutes
59 59 Section 10.5: Wireless Network Implementation Install wireless network hardware. What is the difference between a hub-and-spoke infrastructure and a distributed wireless mesh infrastructure? What is a lightweight access point used for? Which protocol is used to route frames back and forth between the wireless network and the wired LAN? Which enterprise deployment has limited mobility and is difficult to manage? Network Pro Objectives Domain 5.0 Wireless Networking o Implement and secure an enterprise wireless network Enterprise Wireless Equipment 7: Configuring Enterprise Wireless Networks 8:11 Total Video 15:57 Lab/Activity Implement Wireless Network Hardware Enterprise Wireless Facts 4 questions Total About 35 minutes
60 60 Section 10.6: Wireless Security Secure an enterprise wireless network. What does open authentication use for authenticating a device? Why is this not a very secure solution? What two additional components are required to implement 802.1x authentication? What does WEP use for the encryption key? Why does this present a security problem? Why should you not use shared key authentication with WEP? What is the difference between WPA Personal and WPA Enterprise? You have an access point that currently supports only WEP. What would you typically need to do to support WPA2? What is the encryption method used with WPA? WPA2? Which default values should you always change on your wireless network? What can you do to contain RF emanations? Network Pro Objectives Domain 5.0 Wireless Networking o Implement and secure an enterprise wireless network Wireless Security 13: Wireless Attacks 11: Securing an Enterprise Wireless Network 13:26 Total Video 38:27 Lab/Activity Secure an Enterprise Wireless Network Wireless Security Facts Wireless Attack Facts 15 questions Total About 83 minutes
61 61 Section 10.7: Wireless Troubleshooting Optimize the wireless network. Exploring wireless network problems. Troubleshoot wireless network problems. Where is the best place to locate your wireless access point? What type of objects might obstruct radio frequency wireless transmissions? How many channels should separate two different wireless networks? Which types of wireless networks require line-of-sight connections? How do range and antenna placement affect wireless networks? Network Pro Objectives Domain 5.0 Wireless Networking o Given a scenario, troubleshoot and resolve wireless network problems Factors Affecting Wireless Communications 11: Troubleshooting Wireless Connections 10: Optimizing Wireless Networks 7:28 Total Video 29:59 Lab/Activity Optimize the Wireless Network Exploring Wireless Network Problems Troubleshoot Wireless Network Problems Troubleshoot Wireless Network Problems Wireless Network Troubleshooting Facts 15 questions Total About 75 minutes
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