Vodafone Enterprise Broadband

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1 Vodafone Enterprise Broadband Built with business in mind The future is exciting. Ready?

2 Our proposition To make your life easier Vodafone Enterprise Broadband provides... Speed, simplicity and trust Vodafone Enterprise Broadband, built for large businesses, offers a range of broadband packages for residential or commercial sites. With a single account and centralised billing for multiple connections, priority incident fixing, Static IP addresses and an optional router, you can stay connected to your customers. We ve created 4 connection speeds ADSL 17 Mbps Twisted copper wires from your premises to the exchange. Fibre 38 Mbps* Twisted copper wires from your premises to the street cabinet and Fibre to the exchange. Fibre 52 Mbps* Twisted copper wires from your premises to the street cabinet and Fibre to the exchange. Fibre 76 Mbps* Twisted copper wires from your premises to the street cabinet and Fibre to the exchange. vodafone.co.uk/business/business-connectivity/broadband-for-business/enterprise-broadband *Using fibre optic cabling for a faster connection 1

3 Our proposition What s in it for you? Ultra smart router Enterprise customers can order a broadband service with a Vodafone router or you can opt for a wires-only broadband service using their own approved equipment. The router uses beamforming technology to send a stronger signal to your devices and has a boost feature to prioritise signal. IP Static IP address Packages include a Single Static IP available on request. Multiple Static IP addresses are an optional add-on. You can use Static IP addresses for hosting your own website, domain name and servers. Assured internet access An optional assured rate of 1 Mbps, 5 Mbps, 10 Mbps or 20 Mbps can be added for an extra fee, so your business can stay connected with the best access speeds when internet traffic is high. Optional phone line If you require a voice service, you can either transfer your existing phone line or take a new line from us. Better service levels We offer a 24-hour line to enable you to report any issues. With Standard Support, any fault with your line is fixed by the next business day. There s also an 8-hour SLA available as an optional add-on. vodafone.co.uk/business/business-connectivity/broadband-for-business/enterprise-broadband 2

4 Our proposition Our packages include Standard Support Next business day fix. IP Single Static IP Host your own website. Broadband Usage Unlimited downloads.* Single Account For multiple sites or connections. vodafone.co.uk/business/business-connectivity /broadband-for-business/enterprise-broadband * Subject to Acceptable Usage Policy. 3

5 Priority incident fix If you face an issue with your line You can choose the support you need Made easy via our Tiered Support Services. The Customer Support Service Handbook will guide you to the appropriate support teams for Vodafone Enterprise Broadband. Standard Support Incident clear by the end of the next business day (Mon Sat, excl. public holidays)* Premier Support (optional) Incident clear within 8 hours (Mon Sun, 24/7)* vodafone.co.uk/business/business-connectivity /broadband-for-business/enterprise-broadband *Terms apply. Timelines apply to the majority of line faults. 4

6 Why Vodafone? We re trusted We re a trusted provider to many businesses including: Police forces Ambulance services Central government department Local councils Other major organisations Our own national fibre network We re seen as a credible supplier who is in control of the service and can be responsive when things go wrong. Our business customers simply cannot afford to lose their connection. Our business knowledge Vodafone Enterprise Broadband is tailored towards large businesses, with a single account and centralised billing for multiple connections, priority incident fixing, Static IP addresses and optional router. vodafone.co.uk/business/business-connectivity/broadband-for-business/enterprise-broadband 5

7 Further information Act now to make your business successful Keep your business connected vodafone.co.uk/business/business-connectivity /broadband-for-business/enterprise-broadband 6

8 Copyright 2018 Vodafone Limited. All rights reserved to Vodafone or third-party licensors and materials may not be used in any way or copied in whole or part without prior written permission of Vodafone Limited. Vodafone and the Vodafone logo are trademarks of Vodafone Group Plc or its associated companies.