ekey multi OPERATING INSTRUCTIONS SECURITY CODE (FACTORY SETTING) Networked Access System with Finger Scanner without a PC

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1 OPERATING INSTRUCTIONS ekey multi Networked Access System with Finger Scanner without a PC ID19/19: Version 1 vom SECURITY CODE (FACTORY SETTING) 99

2 1. FOREWORD MANUFACTURER S WARRANTY CONTACT NOTE ON THE OPERATING INSTRUCTIONS WARNING SIGNS AND SYMBOLS DISPLAY CONVENTIONS VALIDITY OF THE INSTRUCTIONS GENERAL SAFETY INSTRUCTIONS CORRECT AND PROPER USE RISKS ASSOCIATED WITH CORRECT AND PROPER USE ELECTRICAL SAFETY USER REQUIREMENTS SAFETY FROM INTERFERENCE INFORMATION ON PRODUCT LIABILITY PRODUCT OVERVIEW THE EKEY MULTI SYSTEM ELECTRIC WIRING, CONNECTION AND INSTALLATION ELECTRICAL CONFIGURATION OF THE EKEY MULTI 4 CP DRM NETWORK TOPOLOGY AND TERMINATION INFORMATION ON CABLING AND RECOMMENDED CABLES DOCUMENTATION AND EXAMPLES OF CABLING MOUNTING EKEY HOME FINGER SCANNER MODELS AND DESIGN OPERATING THE FINGER SCANNER VISUAL SIGNALS ON THE EKEY HOME FINGER SCANNER EKEY MULTI 4 CP DRM CONTROL PANEL DESIGN OPERATION MENU NAVIGATION MAIN MENU System Commissioning ENTERING THE SECURITY CODE (FACTORY SETTING = "99") MASTER KEY PLAN MASTER KEY PLAN AFTER INITIALISATION Standard Mode 1 "1 times 4-Relay Outputs Standard Mode 2 "2 times 2-Relay Outputs" Standard Mode 3 "3 times 1-Relay outputs with ALARM switching" Standard Mode 4 "4 times 1-relay output" MAKING CHANGES TO THE MASTER KEY PLAN ENROLLING A FINGERPRINT IN THE SYSTEM SETTING THE TIME TIME ZONES SPECIAL FUNCTIONS OF TIME ZONES DELETING A USER SETTING A NEW SECURITY CODE CHANGING THE RELAY SWITCHING TIMES LOGGING (LOG DATA) RESET - RESETTING TO FACTORY SETTING VERSION REQUEST TEST MODE OTHER FUNCTIONS TROUBLESHOOTING ekey biometric systems GmbH Operating instructions ekey home Page 2 of 57

3 12. MAINTENANCE SERVICING CLEANING DISPOSAL TECHNICAL DATA ACCESSORIES DECLARATION OF CONFORMITY EKEY BRANCH OFFICES ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 3 of 57

4 1. Foreword Congratulations on your purchase of this high quality finger scanner system ekey multi. This product was manufactured with highest accuracy and guarantees a maximum amount of fingerprint recognition performance. Enjoy the convenience - no more lost keys and no longer memorizing complicated codes. From now on your finger is the key! We hope you will take a lot of delight in your product! 2. Manufacturer s warranty ekey biometric systems ( ekey ) guarantees, under conditions which you can view on our website that the product is free from material or processing defects for 24 months from the date of purchase. Warranty claims can only be made in the country where the product was purchased. ekey records the production of each product. 3. Contact Visit the website of ekey biometric systems GmbH at: There you can always find the most up to date version of this document, as well as other additional information about this and other products by ekey biometric systems. Should you still have technical questions, please contact your ekey dealer! ekey biometric systems GmbH Operating instructions ekey home Page 4 of 57

5 4. Note on the operating instructions 4.1 Warning Signs and Symbols WARNING! This symbol indicates specific information, which it is imperative that you observe when carrying out the functions described. INFORMATION! This symbol indicates that the adjacent text contains useful information and hints on the product. STOP! This symbol indicates that you should not take any action! Usually you will need to enter certain settings before carrying out this function. Warning of dangerous electrical voltage: This warning symbol indicates that there is danger from electrical voltage when performing this action. 4.2 Display Conventions Depiction underlined italics Meaning List Perform the described actions in the order stated Product name 4.3 Validity of the Instructions These operating instructions are not subject to updating. You can find the most up to date version of these instructions at Subject to optical and technical modifications, any liability for misprints excluded. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 5 of 57

6 5. Safety Instructions 5.1 CORRECT AND PROPER USE The ekey multi system, consisting of an ekey home finger scanner ekey multi 4 CP DRM ekey power supply unit in its different designs and component combinations, is a biometric access control system. It determines the probability of a match by recording the unique features (minutiae) of your finger lines and comparing the pattern with previously registered reference finger templates stored in the finger scanner. Upon successful authentication of the presented finger, a switching actuator is triggered (i.e. switching a relay output on the control panel). The system is intended first and foremost to open front doors to houses, apartments, garage doors, both in the residential and office environment. The system must be wired and installed according to the accompanying manual and wiring sketch. Installation of the unit on movable structures is only permitted with prior written approval by ekey - the exception to this is ekey FS IN - this product can be fitted in doors and gates. 5.2 RISKS ASSOCIATED WITH CORRECT AND PROPER USE Some ekey finger scanners are equipped with thermal line sensors. The surface of the thermal line sensors that are fitted specifically in ekey home FS WM ekey home FS IN products can become very hot in direct sunlight (>50 C). To avoid burning your fingertips, test the temperature by briefly tapping your finger on it before using the system. If necessary help the surface of the sensor to cool down by shading it. There are otherwise no risks associated with using the system in a correct and proper manner. 5.3 ELECTRICAL SAFETY Operate all ekey home units with safety low voltage and supply them only with power supply units rated protection class 2 in line with VDE Power supply units that conform carry this symbol on their specification plate to confirm compliance with IEC 60417: Your ekey home system is operated by electrical power. Despite approval to operate the system with power supply units conforming to protection class 2, we would nevertheless urge extreme caution when fitting and installing these units. Cabling and correct installation of the system should therefore only be performed by trained and qualified personnel (electricians...). ekey biometric systems GmbH Operating instructions ekey home Page 6 of 57

7 5.4 USER REQUIREMENTS It is imperative that anyone installing the system reads the instructions supplied concerning installation, cabling and operation. The installer of the system should have undergone technical training in electronics and should prove that he is authorised to install systems such as this. Users must operate the system in accordance with the instructions. Otherwise users require no other knowledge prior to using the system. 5.5 SAFETY FROM INTERFERENCE Your ekey multi system consists of several electronic units the ekey home finger scanner the ekey multi 4 CP DRM The ekey home finger scanner is to be installed outdoors. As a result, it is accessible to everyone. Your system is equipped with several security features to prevent unauthorised access and to ensure that there is no interference from outside that could possibly lead to the door opening: Install the ekey multi 4 CP DRM securely indoors. The actuators (switching relays) are positioned on the ekey multi 4 CP DRM, which control the motorised lock, door opener, gate control etc. Modifications to the system (recording of new fingerprints, etc.) should only be performed on the ekey multi 4 CP DRM in a secure indoor area. Enter a security code before entering data into the ekey multi 4 CP DRM. This acts as an additional deterrent in the system for unauthorised users. The finger scanner is connected to the control panel by a data cable. Data transmission is encrypted. The finger scanner and control panel are "married", i.e. they are coupled to each other during initialisation. When you swap a device, you must re-initliaze both components. This, however, will only work while having access to the ekey multi 4 CP DRM installed in a secure indoor location. 5.6 INFORMATION ON PRODUCT LIABILITY The intended security and protection of the device can be impaired in the following ways. In these cases, the operator / user of the device will be liable for the correct operation of the unit if: The equipment is not used, maintained and cleaned in accordance with the operating instructions The equipment is used for a purpose beyond the intended use described here, for instance in automotive applications, in areas at risk from explosion, security-critical applications (risk to life and limb), Unauthorised modifications are performed on the equipment by the operator The equipment is operated outside of its technical limits ekey biometric system products are produced and manufactured in high-quality surroundings. Continuous improvement of the products is a core factor of the company's quality assurance policy. In spite of this, the equipment can still fail in the field. ekey will not be held liable for consequential damage resulting from a failure of this nature: This includes the following examples: A system defect leads to the house door not being able to be opened and a locksmith has to be contacted to open the door by force. A defect results in the alarm system not being activated and a break-in is therefore not being signalled.. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 7 of 57

8 6. Product Overview The ekey multi System 2 or 4 (depending on power supply) Front door Side entrance Garage door Alarm system You need the following components for a complete ekey multi system. Not all components are available from ekey! Available from ekey Components Description on page ekey home finger scanner yes 8 ekey multi 4 CP DRM yes 9 Power supply unit yes Optional Motorised lock / Door drive/ Door opener / Locking system/ Alarm system Cable transfer no yes Cannot be supplied by ekey! ekey biometric systems GmbH Operating instructions ekey home Page 8 of 57

9 The ekey multi is a biometric access control system supporting up to 4 finger scanners. These scanners capture special features of your finger lines and use them to identify whether a person is authorised for access. Each one of your fingers has unique recognition features that vary from fingers of other people. ekey finger scanners are available in different hardware shapes. They can therefore meet your particular requirements. Versions of ekey home finger scanners ekey home FS WM 1 Wall-mounted ekey home FS IN 2 Flush-mounted ekey home FS OM Outlet-mounted (gangbox) Versions of ekey multi control panels The ekey multi control panel is intended to control an electric motorised lock, a door strike, a gate drive or an alarm system directly. ekey multi 4 CP DRM Electrical enclosure (switching cabinet, DIN rail) 4 relays Any finger scanner in the "ekey home" range can be combined with the ekey multi 4 CP DRM. Check your delivery in detail to ascertain which units you have received before starting up the system. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 9 of 57

10 7. Electric Wiring, Connection and Installation 7.1 ELECTRICAL CONFIGURATION OF THE EKEY MULTI 4 CP DRM Shown below are the individual output and input interfaces of the ekey multi 4 CP DRM. Please refer to the data sheet for detailed information (pin assignment, electrical properties etc. ). RELAY 2 RELAY 3 RELAY 4 Inp 3 Inp 4 Termination ON / OFF FS connection VCC RELAY 1 Inp 1 Inp 2 RELAY 1; RELAY 2; RELAY 3; RELAY 4 Potential-free (dry) relay outputs to control door locks, door openers, garage doors, alarm systems. The numbers 1-4 correspond to the numbers in the menu. If a specific finger is assigned to trigger relay output 1, then the corresponding RELAY 1 will be activated. INP1; INP2; INP3; INP4 Digital inputs for potential-free (dry) push buttons. The inputs can be used to connect request-to-exit buttons. If INP1 is activated by pressing the corresponding button, then relay 1 is switched; if INP2 is activated, relay 2 is switched and so on. VCC Voltage supply to the system. Permitted supply voltages are listed in the data sheet. FS connection Electrical connection for all models of ekey home finger scanners (OM, WM, IN). Connect PINs 1-4 to their direct counterparts on the finger scanner. PIN1 -> PIN1; PIN2 ->PIN2 etc. WARNING! If more than 1 finger scanner is connected to the ekey home 4 CP DRM multi, you have to create a network! In this case, refer to Network Topology and Termination discussed in the next chapter ekey biometric systems GmbH Operating instructions ekey home Page 10 of 57

11 7.2 NETWORK TOPOLOGY AND TERMINATION The ekey multi 4 CP DRM uses a RS485 bus to communicate with one or more fingers scanners. RS485 is a data connection particularly suited for the transmission of relatively high volumes of data (up to 2Mbit; the ekey multi system operates with 125kBit/s) over large distances (several 100 m). To ensure that this data is transmitted reliably, the bus system must be wired correctly (= so-called topology) and the termination must be switched correctly. The data connection between ekey devices is always via PIN 1 and 2 (c.f. chapter 7.1 FS Wiring). Only these two connections are relevant here. PIN 3 and 4 supply voltage to the finger scanners, therefore they are not subject to this network topology. First unit in the bus line Middle units Last unit in the bus line Termination Switch position DOWN = ON (Factory setting) Termination Switch position LEFT = OFF Termination Switch position RIGHT = ON (Factory setting) m a x. 5 m Screw Terminal: When using a stub line, the cable must not exceed 5 m from the screw terminal to the unit! Max. length of bus line 500m All devices on the bus must be placed in a line (daisy chain). The maximum length of the line must not exceed 500 m. A star-shaped configuration is not permitted. If a stub line is necessary, the length of the cable must not exceed 5 m. Switch-on the termination of the first and the last unit in the RS485 bus. Switch-off the termination on all remaining devices. Also, there is no particular order needed when installing them in a line. To illustrate further: It is not essential to place the control panel either at the beginning or at the end of the chain. Instead, you could use 2 finger scanners to be first and last in line. 7.3 INFORMATION ON CABLING AND RECOMMENDED CABLES Please read these provisions before starting to wire the system ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 11 of 57

12 The connections of the devices are NOT protected against reverse polarity! Incorrect wiring of the devices can result in them being damaged beyond repair! Only trained and qualified electricians should carry out electrical wiring of the units and connection to the mains grid! Lay connecting cables between the ekey multi 4 CP DRM (control panel) and the ekey home FS (finger scanners) separately from any 230 V or 380 V mains voltage cables in the house. The connecting cables carry low voltage signals that can be interfered with by current-carrying mains voltage cables in the vicinity. Only use the following types of cables on the system: J-Y(ST)Y 4 x 2 x 0.8mm: 7.4 DOCUMENTATION AND EXAMPLES OF CABLING You can find detailed information such as Pin assignment Wiring sketches either on the ekey home cabling diagram enclosed with the products, or here on the DVD as a pdf file. 7.5 MOUNTING You will find detailed information on this either on the ekey Installation Instructions enclosed with the product or here on the DVD as a pdf file. ekey biometric systems GmbH Operating instructions ekey home Page 12 of 57

13 8. ekey home finger scanner 8.1 MODELS AND DESIGN ekey home FS WM ekey home FS IN ekey home FS OM There are 3 available models of ekey home finger scanner. ekey home FS WM Wall-mounted ekey home FS IN Flush mounted ekey home FS OM Outlet-mounted (gangbox) The finger scanners essentially differ only in the way they are installed. All finger scanner models are operated the same way. Finger scanners from ekey are always equipped with line sensors. To capture an image of your fingerprint, you have to swipe your finger slowly across the sensor surface. After recording the image line by line, the finger scanner compiles a complete image, analyses the recognition pattern (minutuae and their position to each other) and compares the pattern with the patterns of the saved fingerprints (= reference templates). If a certain degree of similarity is reached, it delivers a positive match (= Finger was successfully recognised) and the action assigned to the "identical" reference template (e.g. switch relay 1) is carried out. It is important to note that the system does not save any fingerprint images. 8.2 OPERATING THE FINGER SCANNER As already mentioned above, ekey home finger scanners are equipped with line sensors. To operate the finger scanner correctly, simply place your finger into the finger recess on the finger scanner and then, keeping it flat, swipe it over the line sensor at an average speed and with medium pressure. It is essential that you always swipe your finger correctly over the sensor. The larger the surface of the finger is that is read by the sensor, the better the chance of it being recognised by the device. To achieve a satisfying recognition rate, always swipe your finger over the sensor in the same way. Line sensor Finger recess Make sure that the finger is positioned straight in the finger recess, and that the whole length of the finger lies in the finger recess. the finger does not stick out over the finger recess. Only the top part of the finger should be recorded by the sensor. The starting position (sensor position) is thereby the crease of the top knuckle. you only exert moderate pressure. swipe it at an average speed over the line sensor (duration of the swipe approx. 1s). Finger recess Pin point Move your finger downwards ("swipe") You will obtain the best results by using your middle finger while extending your index and ring fingers. (see illustration above Correct/Wrong) ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 13 of 57

14 The ekey home FS OM and the ekey home FS IN are equipped with a new patented finger swipe area. Beside the finger recess and the line sensor, an additional pin point has been added. This raised area in the finger surface is meant to help the user always place his finger evenly into the finger recess. Use the pin point as a guiding point when positioning your finger. The correct operation of the finger scanner is your guarantee of the successful functioning of this product. The following recommendations apply to all versions of finger scanners: Please use the finger that has the most defined finger lines. Your small finger and thumb should NOT be used. The finger scanner is equipped with an automatic learning system that recognises changes in habits of use and the fingerprints of growing children. After enrolling a finger or not having used it for a relatively long period of time, swipe the registered finger at least 5 times across the sensor to optimise the recognition rate. Repeat the process if your scan is rejected. If you are unable to register a finger obeying the above written notes, please try the following: Reduce or vary the pressure when swiping your finger. Ensure that your finger is always placed properly in the finger recess. Use the entire surface of your finger, starting from the front joint: almost everyone has a clearly defined fold on the joint. This should be the starting point for the swipe. ly your middle finger is the best finger to use. Only enrol the front section of the finger. We do not recommend using little fingers or thumbs for ergonomic reasons. Especially the thumb is tricky to swipe correctly. Try different speeds when swiping your finger over the sensor to find the best speed. Store the same fingerprint at different memory locations if the above tips do not help. You have 99 memory spaces available. In extreme circumstances you should use up to 10 memory spaces for one finger. Wet fingers show different contours. If you often have wet fingers, then save your fingerprint in wet condition. Children s fingerprints are usually recognized, depending on the body height of the child, generally from the age of 5 please also observe the above points. 8.3 VISUAL SIGNALS ON THE EKEY HOME FINGER SCANNER Your ekey home finger scanner is equipped with LEDs that provide information about the operating status and individual functions of the finger scanner. The visual signals also differ depending on the type of ekey biometric systems GmbH Operating instructions ekey home Page 14 of 57

15 finger scanner fitted. Table 2 below shows the corresponding signals and their meanings on the different models of finger scanner. Depending on the type of information they provide, the LEDs are either. Status LED provides information about the operating status (finger recognised, finger rejected ) Functional LED provides information about the function of the entire system (online, offline ) Status LED Functional LED LED signals on the ekey home WM ekey home FS WM Status LED Function LED Description Normal mode ORANGE flashing OFF There is no bus connection to the ekey home control panel. Please check the connecting cables or follow the procedure in the "Initial Commissioning" chapter. OFF Left: GREEN Right: GREEN The system is online all of the components are communicating correctly. ORANGE flashing Left: GREEN Right: GREEN The evaluation (enrollment) and comparison (match) procedure starts once you have swiped your finger over the sensor. This signal continues while the procedure is taking place. GREEN Left: GREEN Right: GREEN Finger recognition: fingerprint recognised successfully, relay is switched accordingly RED Left: GREEN Right: GREEN Finger recognition: Fingerprint not recognised, or poor fingerprint image that does not allow a comparison. ORANGE Left: GREEN Right: GREEN Finger enrollment mode. When you enroll a finger using the menu on the control panel, this LED status signals that you can now swipe your finger over the sensor. The reference template is then stored from this fingerprint. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 15 of 57

16 RED GREEN flashing Left: GREEN Right: GREEN Firmware update is underway (with the ekey Update program) RED OFF Module booting: this takes approx. 1-2 seconds after power has been connected. GREEN flashing OFF Flash error automatic repair is starting. RED GREEN flashing OFF Communication with the sensor is not possible during the start procedure. Normal mode starts after 20 sec. LED Signals of ekey home FS OM ekey home FS OM + ekey home FS IN Status display Functional display Description Normal mode ORANGE flashing Left: OFF Right: OFF There is no bus connection to the ekey home control panel. Please check the connecting cables or follow the procedure in the "Initial Commissioning" chapter. Fehler! Verweisquelle konnte nicht gefunden werden. or Fehler! Verweisquelle konnte nicht gefunden werden.. BLUE Left: OFF Right: OFF The system is online all of the components are communicating correctly. ORANGE flashing Left: OFF Right: OFF The procedure of evaluation (Enrolllment) and comparison (Match) starts as soon as you have scanned a finger over the sensor. This signal continues while the procedure is taking place. GREEN Left: OFF Right: OFF Finger recognition: Fingerprint recognised successfully, relay is switched accordingly RED Left: OFF Right: OFF Finger recognition: Fingerprint not recognised, or poor fingerprint image that does not allow a comparison. ORANGE Left: OFF Right:OFF Finger enrollment mode. When you enroll a finger using the menu on the control panel, this LED status signals that you can now swipe your finger over the sensor. The reference template is then stored from this fingerprint. RED GREEN flashing Left: OFF Right: OFF 1.) Firmware update is underway (with the ekey Update program) 2.) Sensor is polluted or wet. Clean the Sensor. 9. ekey multi 4 CP DRM Control Panel 9.1 DESIGN ekey biometric systems GmbH Operating instructions ekey home Page 16 of 57

17 ekey multi 4 CP DRM = Din-Rail Mounted 4TE 9.2 OPERATION The ekey multi 4 CP DRM is an actuator unit in the ekey multi system. The finger scanner transmits which relay is to be switched to the control panel and the control panel then executes this. A further key role of the ekey multi 4 CP DRM is to configure the system. Enter the settings (Finger enrollment, Change relay time etc.) using the keyboard and the display on the control panel. Always install the ekey multi 4 CP DRM in a secure indoor location, preferably in an electrical distribution cabinet. If you mount the control panel in an easily accessible outdoor location, then an unauthorised person could open the door with little effort! 9.3 MENU NAVIGATION The ekey multi 4 CP DRM has 4 buttons and an LCD display to operate and program the system. It also has a dip-switch to switch bus termination on and off and 4 LEDs to signal the status of the relays and the status of the digital inputs. Status LEDs for relays and digital inputs Symbol for LCD display - ekey multi 4 CP DRM Displays information related to the programming procedure on the ekey multi 4 CP DRM. Button functions and assignment; symbols for keystrokes Allows you to enter the menu and to confirm your entries Allows you to change the values displayed and to navigate in the ekey multi 4 CP DRM menu Allows you to cancel the current entry Dip-switch for RS485 bus termination The ekey multi 4 CP DRM has been optimised in terms of power consumption. The display therefore switches off if no button has been pressed for approx. 2 minutes, significantly reducing the energy consumption of the unit. To enter settings, simply press a button once and the display will switch back on again. Signalling the relay and input statuses ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 17 of 57

18 The ekey multi 4 CP DRM is equipped with Status LEDs to signal the switching statuses of the relays. These LEDs are green and light up when the relevant relay has been activated, that is the NO contact = closed. display the status of the digital inputs. These LEDs are illuminated in red when the electrical resistance between the input pins is less than 1kΩ (= external door button is closed). The LED does not light up if the resistance is >50kΩ (door button open). Green LEDS for RELAY status Red LEDS for INPUT status 9.4 MAIN MENU The main menu items, and thus the key programming steps, are as follows: Enroll User Enroll a new user and register the associated fingerprints; assignment of the key to the fingerprint Delete User - Delete all data for a user Logging - Retrieve login data Change Relay Time - Change the switching pulse times of the relay Set Time - Set (change) the time and define the time zone Security code - Change security codes Master Key Plan - Define the operating mode and assign a relay output (door, garage, etc.) to the corresponding key (fingerprint) Assign FS - Add new finger scanners to the ekey multi installation Reset - Reset to factory setting Special Functions -Test mode to facilitate commissioning Versions - Check serial numbers and firmware versions SYSTEM COMMISSIONING Ensure that the unit has been properly installed and wired before connecting it to the mains voltage. Change the electrical connections only when the system has been disconnected from the mains voltage! WARNING! Only qualified personnel should wire the system!!! Identifying finger scanners ekey biometric systems GmbH Operating instructions ekey home Page 18 of 57

19 The system must be initialised first once it has been connected to the mains power supply. To do so, confirm to the ekey multi 4 CP DRM which finger scanner has which number (or name) within the system. Sample configuration: Side entrance door Relay 2 Front door Relay 1 Garage door Relay 3 Example: A finger scanner is installed at the front door, at the side entrance door and at the garage. You must now make these recognisable to the ekey multi 4 CP DRM. Proceed as follows: ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 19 of 57

20 Menu sequence STAR 2x Select language ENTER 3 CHARACTERS FOR NAME SELE CT FI NGER SCA NNER POSITIO N "S" =SELECT SEARCH Repeat for every other finger scanner SWIPE FINGER Swipe any finger over the scanner that you wish to assign to this position. SELE CT NEX T FINGER SCA NNER POSITIO N FINISHED Units are now initialised. Setting process Devices must be added to the ekey multi 4 CP DRM when it is installed for the first time. The ekey multi 4 CP DRM can control up to 4 finger scanners. To illustrate further (sample configuration): One finger scanner is installed at the front door, another one at a side entrance and the last one at your garage. The ekey multi 4 CP DRM does not know which scanner is installed where by simply connecting up the electrical power. As a result, you have to add the specific location of each finger scanner into the ekey multi 4 CP DRM menu. Proceed as follows: 1.) Using, select the language. You can only define the language here! You can NOT change the language settings once initialisation has been completed. 2.) Press. The [OK] symbol disappears from the display and "Assign FS" appears. If the [OK] symbol does not disappear when is pressed and the counting process continues, check the RS 485 bus connections (terminal 1 and 2 again). check whether the finger scanners are supplied with power (LED flashing or illuminated). Check the termination settings (see wiring diagram) on the ekey multi 4 CP DRM and on all of the ekey home FS 3.) Now assign the physical devices to the displayed finger scanners (FS). ekey biometric systems GmbH Operating instructions ekey home Page 20 of 57

21 Select finger scanner position "FS1" to "FS4" using "FS1" has been selected in this example. 4.) Press 5.) Now you can assign FS1 its own name. You have 4 characters or numbers available Now enter the characters or numbers using the keys. Use to accept the setting and move to the next position, Use to move back a place to correct a figure if you need to. "FS1" has been renamed here as "FD" (front door). 6.) Use the button to select "I" - Initialise 7.) Press and you will now be asked to swipe your finger over the finger scanner you wish to allocate to this position. In our example, you should now go to the finger scanner at the front door and swipe your finger over the sensor. The LED status of finger scanners that have not yet been assigned display a standby status. You can allocate these finger scanners as they are not yet known to the ekey multi 4 CP DRM. Finger scanners that have already been assigned will show this via a flashing orange status LED. The finger scanner is thus already known to the ekey multi 4 CP DRM. Attention: It is not possible to make one finger scanner known to 2 different locations! The serial number of the finger scanner at the front door is now automatically assigned to the ekey multi 4 CP DRM and displayed in the LCD. The assignment is thus fixed. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 21 of 57

22 The serial number of the finger scanner is assigned to position "FD". 8.) Now repeat the assignment process for all remaining finger scanners that you are operating in your system. (To do so, start at point 3.). 9.) After assigning all finger scanners to the ekey multi 4 CP DRM, exit the menu pressing. You will now see the start screen. You can now start to configure the system and input the user data. 9.5 ENTERING THE SECURITY CODE (FACTORY SETTING = "99") The security code prevents unauthorised persons from accessing your system. Since the control panel has to be installed securely indoors (e.g. e-distribution cabinet), an unauthorised person must already have entered the secure area to be able to make modifications. This security code is an additional obstacle that an unauthorised person must overcome. If the security code is entered incorrectly 3 times in a row, then the device is blocked for 30 minutes and the display shows "Locked for 30 min". Disconnecting the control panel from the power supply will cause the 30-minute lock to run from the start again when you reconnect the power supply. Moreover, the system should also be "Online" (i.e. finger scanner and control panel connected to each other). If that is not the case, the lock will not expire! When the system lock finally expires, the display will show the following: must be "System OK" The wrong security code was entered here incorrectly 3 times. Lock is active for 30 minutes The security code is set in the factory to "99". Please change this as soon as possible to a 2-digit security code of your choice. ekey biometric systems GmbH Operating instructions ekey home Page 22 of 57

23 Entering the security code: Menu sequence DISPLAY KEY- STROKE DISPLAY KEY- STROKE DISPLAY KEY- STROKE DISPLAY FINISHED SECURITY CODE position 1 SECURITY CODE position 1 Pressing back one step. will take you You are now in the main menu and can enter changes to the system. Setting Sequence 1.) Press on the control panel. 2.) Use to select the left digit of the "security code" 3.) Press. 4.) Use to select the right digit of the "security code" 5.) Press. 6.) The LCD display now shows the main menu. You can now begin to make changes to the system. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 23 of 57

24 9.6 Master Key Plan What is a key? Your finger is the key! In the ekey multi 4 CP DRM system you can define up to 4 different keys (K1 K4). Via the master key plan, you can then define which key is used to switch which relay output (door, garage, etc.). In order to use the same finger for different relay outputs, the location of the individual finger scanner is also taken into consideration. A "master key plan" with conventional keys looks like this: Husband Wife Child Cleaner Front door K1 K1 K1 K1 Garage K2 K2 Side entrance K3 Key 1 unlocks the front door, key 2 opens the garage and key 3 is used to unlock the side door. With regard to the ekey multi system, it works precisely the same way. However, unlike handing over a real physical key, a virtual key is assigned to one of your fingers. For instance, you designate your right index finger to be key K1. Of course, you can also give this first key to other people by enrolling one of their fingers and assigning key "K1" to this person. The maximum memory capacity is 99 fingerprints. Frank Martha Just imagine it like this! Your finger is the key. You have 4 different types of key available in the ekey multi system and can assign the type of key to as many users (fingers) as you wish. You have 4 different keys available in the ekey multi 4 CP DRM. You simply assign these keys to the users' fingers. Tom The keys are assigned to the fingerprints of users when the fingerprints are enrolled in the system. To do so, select "Enroll User". When working your way through this menu item, assign the key you wish to a particular fingerprint. Please refer to chapter fingerprint can only be 1 key! You can therefore only allocate one key to one fingerprint! ekey biometric systems GmbH Operating instructions ekey home Page 24 of 57

25 Example: The index finger of your left hand is defined as key "K1". In the master key plan, K1 is set to trigger relay output 1 (front door). Subsequently, when your left index finger is recognized by the scanner installed at the front door, the corresponding relay fires. What does key "K1" open? Let's have a look at "Master Key Plan" menu. For ease of understanding and for a clearer overview, we recommend giving FS1 - FS4, or relays 1-4, a meaningful abbreviation: FS1 = FD (front door) FS2 = GD (garage door) etc. You can now define in this menu which door is to be unlocked when key "K1" is activated. This also depends on which scanner you have swiped your finger! It is even possible to open 2 or more doors at the same time with a key (= 1 fingerprint). Of course you can also use different fingers. In the "Master Key Plan" menu you can define in a table which key (fingerprint) on which finger scanner switches which relay on the control panel (and opens which door). Example: Master Key Plan Finger scanner Relay Output FD K1 GD K1 K1 RS K1 FS4 If the index finger on the left hand (= key "K1" active) operates finger scanner FS1(FD), then relay 1 is switched operates finger scanner FS2 (GD), then relays 2 and 3 are switched operates finger scanner FS3(RS), then relay 3 is switched. operates finger scanner FS4, nothing happens. No keys are defined there. In this example, finger scanner FS1 (FD) is fitted at the front door and relay 1 (FD) is electrically wired to the motorised lock of the door. Swiping your left index finger (=K1) on this particular finger scanner opens the front door. 1 table cell in the master key plan can only contain 1 key! Below is a second, more complex example: Frank, Martha and their son Tom own a detached family home. They wish to be able to open / activate the three entrances to their house, as well as the alarm system, with the keyless biometric ekey multi solution. They install 1 finger scanner at the front door (FD) 1 finger scanner at the garage door (GD) and 1 finger scanner at the side entrance door at the rear of the house (RD) The alarm system should only be deactivated with the finger scanner at the front door at the same time as the door is opened. The garage door should also be opened either by the finger scanner at the front door or by the finger scanner at the side entrance door. However, this is not meant to be done with the finger that opens the front door/side entrance door. The system is wired as follows: Relay 1 switches the motorised lock on the front door (relay 1 is named FD) Relay 2 switches the garage door (GD) Relay 3 switches the motorised lock on the entrance door at the rear (RD) Relay 4 switches the alarm system off (AS) There are 3 finger scanners in the entire system. After the initialisation, the following key mode is defined automatically: This can be seen in the "Master Key Plan" menu. We need two different keys (K1 and K2), since two different functions are required: 1. Open FD/GD/RD = K1 ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 25 of 57

26 2. Open GD at the front door/side entrance door additionally = K2 (if a person was to use the same K1 finger here, then FD or the RD respectively would also open). Let us first define the key functions: FS1 = FD = Finger scanner at the front door recognises keys "K1" and "K2". When a fingerprint is recognised that acts as key "K1", relay 1 is activated, meaning the same as opening the front door. Relay 4 is activated at the same time. The alarm system is deactivated. If finger scanner FD at the front door recognises a fingerprint assigned to key "K2" then relay 2 is switched, opening the garage door. Finger scanner Relay 1= FD 2= GD 3= RS 4= AS FS1= FD K1 K2 K1 FS2= GD K1 FS3= RS K2 K1 FS2 = GD = Finger scanner at the garage only recognises key "K1". If a fingerprint assigned to key "K1" is recognised, relay 2 is switched, opening the garage door. If fingerprints assigned to "K2" are swiped, nothing happens and no relay is switched. If a fingerprint assigned to "K2" is recognised at FS3=RD, relay 2 is switched, opening the garage door). FS3 = RD = Finger scanner at the rear side door recognises fingerprints assigned to keys "K1" and "K2". If a finger assigned to key "K1" is recognised, relay 3 is switched (= side entrance) Now the users' fingers must be enrolled and the fingerprints must be assigned to the key functions in the "Enroll Users" menu. The fingerprints are assigned in the "Enroll Users" menu. Proceed as following with our example: ekey biometric systems GmbH Operating instructions ekey home Page 26 of 57

27 K1 K2 K3 K4 Martha Frank Tom Let us now consider the assignment of fingerprints in detail: Martha has assigned Key "K1" to her left index finger => she can therefore open the front door, the garage door and the side entrance door via the finger scanner mounted there. The alarm system is also automatically deactivated when the finger scanner at the front door is swiped by this finger. Key "K2" is assigned to the right middle finger. If Martha uses this finger on the scanner at the front door, the garage door either opens or closes. Also, if she operated the finger scanner at the side entrance door with this finger, the garage door would open or close. Frank can do the same only with other fingers. His "K1" key (i.e. open front door, garage and side door) is assigned to his right index finger. The "K2" key is assigned to his right middle finger (open garage from the front door and side door). Tom s right index finger is key "K1" and he uses his right ring finger for key "K2". All 3 can therefore do the same and the functions are shown on the illustration above. They simply use different fingers to do so. Keys "K3" and "K4" are not used in the example as they are not needed. 9.7 Master Key Plan after Initialisation Following initialisation, your ekey multi 4 CP DRM operates according to a pre-defined master key plan. It is based on the number of finger scanners recognised on the bus. The master key plan can be adapted to your individual requirements, as described in the previous chapter. This means that the system can be adjusted to meet your access control requirements. There are 4 standard master key plans following initialisation. These activate automatically during commissioning of the system according to the number of finger scanners connected. 1 finger scanner Standard mode 1 = "1 times 4-relay outputs" 2 finger scanners Standard mode 2 = "2 times 2-relay outputs " 3 finger scanners Standard mode 3 = "3 times 1-relay output with alarm switching" 4 finger scanners Standard mode 4 = "4 times 1-relay output" You can adapt and adjust these modes further in the "Mode" menu. This allows you to freely select a number of combinations of functions to tailor the system perfectly to your needs. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 27 of 57

28 9.7.1 STANDARD MODE 1 "1 TIMES 4-RELAY OUTPUTS 1 finger scanner (e.g. ) is connected to the ekey multi 4 CP DRM. Garage door Relay 3 Front door Relay 1 Side entrance door Relay 2 Alarm system Relay 4 Master key plan Relay FS1 K1 K2 K3 K4 FS2 FS3 FS4 FS1 With one ekey home finger scanner (OM, WM or IN), you can trigger 4 different events with 4 different fingers. For instance, by operating the finger scanner, you can open the front door with your right index finger open the side entrance with your right middle finger open the garage door with the right ring finger activate or deactivate the alarm system with the left index finger In Mode 1, you are somewhat limited by the fact that you only have one finger scanner available. It is then generally fitted at the front door and, if you wanted to open the garage door, you would have to go to the front door and swipe the corresponding finger over the finger scanner there. ekey biometric systems GmbH Operating instructions ekey home Page 28 of 57

29 9.7.2 STANDARD MODE 2 "2 TIMES 2-RELAY OUTPUTS" 2 finger scanners (e.g. ) and 1 ekey multi 4 CP DRM Front door Relay 1 Side entrance door Relay 2 Garage door Relay 3 Alarm system Relay 4 Locking plan Relay FS1 K1 K2 FS2 K1 K2 FS3 FS4 FS1 FS2 With two ekey home finger scanners (OM, WM or IN), you can activate events "E1" and "E2" with 2 fingers, i.e. switching 2 relay outputs. FS1 controls relay ouputs 1 and 2, FS2 controls relay ouputs 3 and 4 of the ekey multi 4 CP DRM. For instance, by operating FS1, you can open the front door with your right index finger open the side entrance with your right middle finger By operating FS2 with your right index finger, the garage door will open with your right middle finger, the alarm system will be activated or deactivated As compared to Mode 1, the advantage is that you have 2 finger scanners available. You can therefore install one finger scanner at the front door and use it to open both the front door and the side entrance door. Install the second finger scanner FS2 by the garage door and open it there. Make sure that the fingers activate different relays. If you operate FS1 with your right index finger in our example, the front ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 29 of 57

30 door will open (the index finger acts here on relay 1). If you operate FS2 with the same right index finger, the garage door will open (the index finger acts on relay 3) STANDARD MODE 3 "3 TIMES 1-RELAY OUTPUTS WITH ALARM SWITCHING" 3 finger scanners and 1 ekey home 4 CP DRM multi Front door Relay 1 Side entrance door Relay 2 Garage door Relay 3 Alarm system Relay 4 Locking plan FS1 FS2 FS3 Relay FS1 K1 K2 FS2 K1 K2 FS3 K1 K2 FS4 Each finger scanner controls 1 relay on the ekey multi 4 CP DRM control panel. In this example, the right index finger triggers the event"e1". The right index finger on finger scanner 1 (FS1) opens the front door (relay 1). The right index finger on finger scanner 2 (FS2) opens the side entrance door (relay 2) The right index finger on finger scanner 3 (FS3) opens the garage door (relay 3). You can also activate or deactivate the alarm system (relay 4) from all 3 finger scanners FS1, FS2 and FS3 using the right middle finger, which triggers the event "E2". ekey biometric systems GmbH Operating instructions ekey home Page 30 of 57

31 You can install a finger scanner at each door (front door, side entrance door, garage door). A further advantage is that you can always open the door or gate using the same finger (the right index finger in our example). You can deactivate the alarm system from each finger scanner using the same finger (the right middle finger in our example) STANDARD MODE 4 "4 TIMES 1-RELAY OUTPUT" 4 finger scanners and 1 ekey home 4 CP DRM multi Front door Relay 1 Side entrance door Relay 2 Garage door Relay 3 Alarm system Relay 4 Locking plan FS1 FS2 FS3 FS4 Relay K1 K1 K1 K1 FS1 FS2 FS3 FS4 Each finger scanner controls 1 relay on the ekey multi 4 CP DRM control panel. One finger (e.g. the right index finger) acts as key "K1". The associated relay will be switched depending on which scanner you operate. In this example, use your right index finger on finger scanner 1 (FS1) to open the front door (relay 1). right index finger on finger scanner 2 (FS2) to open the side entrance door (relay 2) right index finger on finger scanner 3 (FS3) to open the garage door (relay 3). right index finger on finger scanner 3 (FS4) to activate or deactivate the alarm system. You simply enroll one finger and use it to operate all of these doors and gates. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 31 of 57

32 Depending on the number of finger scanners recognised by the RS485 bus, your ekey multi 4 CP DRM will start up in one of these 4 modes. These modes are standard modes and you can modify them at any time. 9.8 MAKING CHANGES TO THE MASTER KEY PLAN Menu sequence STA RT Enter the settings for each position = 16x Security code Select keys See 2: F I N I S H E D Select keys (S1- S4) Setting Sequence 1.) First enter the security code as per section ) To do so, simply use to select the "Master Key Plan" menu 3.) Press. 4.) You can now see the master key plan. Relays 1-4 Finger scanner Keys ) Make the adjustments you require. Use Use Use to move from entry value to entry value and to enter the digits. to move back to correct a value if you need to. To exit the menu, use to confirm your entries. At the end you will return automatically to the main menu. ekey biometric systems GmbH Operating instructions ekey home Page 32 of 57

33 The master key plan is now defined for your system. Your system knows which key on which finger scanner switches which relay. Now you must enroll your fingerprints into the system. 9.9 ENROLLING A FINGERPRINT IN THE SYSTEM You can store a maximum of 99 fingerprints in the ekey multi. In turn you can assign these 99 fingerprints to 99 user locations. For instance, you could manage 11 users and store 9 fingerprints from each, or manage 99 users but then store only one fingerprint from each or any mixture of the above. If you have enrolled 99 fingerprints into your system and wish to enroll the 100th fingerprint, your LCD display will display the error message "99 fingerprints already enrolled" when you come to select the finger: We would generally recommend proceeding as follows: Store a minimum of 2 fingerprints per user and key, preferably from each hand. We recommend using index fingers and middle fingers, as these are the best fingers for operating the finger scanner, from an ergonomic point of view. Only use your thumb or little finger if absolutely necessary. The ekey multi allows every user to have a meaningful name. You have 8 characters available for each user. Give each user a name. This will simplify administration of the system. Adhere to the suggested numbering when assigning fingers (see below). Before enrolling a user's fingerprint, it is imperative that you read chapter 8.2 Operating the Finger Scanners or watch the film on the accompanying DVD to understand how to swipe your finger correctly. Proper operation is essential for the stable operation of the finger scanner, which starts with enrollment of fingerprints. Properly enrolled fingers will be recognized without problems! ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 33 of 57

34 Menu sequence Security code START Select user num ber Enter USER NA ME, TI ME FRA ME A ND STA TUS See 2: NAME 9-digit STATUS active locked TIME FRAME A, B or PERMANENT Select user number Key number Using navigate in the menu and start your entry using Select finger Select FINGER DEFINE KEYS! Select FI NGER Select key number Key number SWIPE DESIRED FINGER OVER SENSOR Finger accepted FINISHED Key number Note the LED signals on the finger scanner! green Finger accepted. red.. Finger refused. Try again! Finger enrollment procedure ekey biometric systems GmbH Operating instructions ekey home Page 34 of 57

35 First enter the security code as per section ) Using, select "Enroll User" in the main menu 2.) Press. 3.) Selecting the user: You can see the users/fingerprint matrix with the following content: Key number of fingers already enrolled. User names The individual users are identified via their user number. To the right of the user number you can see whether fingerprints have already been saved for a particular person. The key numbers (1,2,3,4) show that this fingerprint has been enrolled for this user and allocated to the key number listed there. Key 1 1 _ Begin counting on the left hand with the little finger. In the above example, finger number 7 has already been assigned. It acts as key 1. Using the recommended method of counting, finger no. 7 corresponds to the index finger of the right hand. Press or to select the user whose finger you wish to enroll. 4.) Press. 5.) User settings Use to navigate to the user names. 6.) Press the button. Press and to change user name. Use to accept the entry and move to the next position. This way you can give each user a defined and meaningful name. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 35 of 57

36 After the last position you will then see the following screen The name is thus defined for this particular user. 7.) Now use to navigate to the User Status. Use to set the User Status to "active" = The user is active. All defined settings are functioning. "locked" = The user is locked (disabled) in the system. The user cannot activate any functions. You have the option of simply locking (disabling) individual users. All user data remain in the system. They are simply not active, meaning that the user cannot open any doors. For instance, this could be used to manage guests who need access only rarly. You simply "lock" the guest when he leaves, by changing his status to "locked". When he returns the following year, simply change the guest's status again to "active" and he has access again. You do not have to enroll any fingerprints. 8.) Use to allocate the time frame Press to change the assigned time zone. You can select from 3 time zones: "Permanent" The user has unlimited access (24/7) "Time zone A" The user only has access at specific times defined in time zone A. For settings refer to chapter 9.11 "Time zone B" - The user only has access at specific times defined in time zone B. For settings refer to chapter 9.11 By assigning the time zone, you define whether a user has access all the time or only at specific times. The time zones always affect the user. You cannot restrict fingerprints from the same user in terms of time. Also, the time zones affect all finger scanners in the same way. You cannot give a certain user different access times for the garage and front door. 9.) Use to navigate to the finger you wish to enroll. ekey biometric systems GmbH Operating instructions ekey home Page 36 of 57

37 You will obtain the best results by using the index or middle finger! Avoid using your thumb or little finger. Always enroll 1 finger from each hand! 10.) Press. 11.) Assigning keys. Select the key using. As described in chapter 9.6, each fingerprint is assigned a certain key. At this stage, you define which key is allocated to which finger. This way, the functions that the finger will perform in the system are defined. Of course, you can only select from keys that are defined in the master key plan. 12.) Press 13.) A request to swipe the finger over the sensor or to cancel finger enrollment using appears on the LCD screen. Within 60 seconds, swipe your finger starting from the first finger joint, over any scanner. The Status LEDs of all finger scanners are illuminated in orange = "Enrollment operating mode". The devices are waiting for a fingerprint to be stored. You can use any finger scanner. The fingerprint enrollment is completed successfully once the status LED is confirming entry with a green light. To cancel the fingerprint enrollement, press automateically.. You will return to Fingerprint Overview After finishing the enrolling procedure, the system returns automatically to the fingerprint overview and the key number is displayed next to the selected finger. In this example, the right index finger is now "Key no. 1" ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 37 of 57

38 This shows that the fingerprint has already been enrolled and assigned to key "K1". Enrollment should be done as described in section 8.2. The finger scanner has a Status display (LED) that signals with one of two colours how successful the enrollment was after you have swiped your finger over the sensor: Red: Your fingerprint could not be scanned successfully, Repeat the enrolment process. Please read chapter 8.2. Watch the film on the DVD. Green: Your finger has been enrolled (scanned). The enrollment process has been successful As soon as a finger scanner has enrolled a fingerprint, the entry is automatically ended and you can see that the fingerprint has been enrolled by the key number beside the name of the finger. This shows that the fingerprint has already been enrolled and assigned to key "K1". If you select a finger that has previously been enrolled, the new data will replace the old one. The original fingerprint data (template, key allocation, etc.) is irretrievably deleted. 14.) Finger enrollment completed. You can now enroll further fingerprints for this user or navigate back to the main menu pressing the button. ekey biometric systems GmbH Operating instructions ekey home Page 38 of 57

39 9.10 Setting the Time The time and date must be set correctly to ensure both properly working time zones (see chapter 9.11) and event logging. Proceed as follows: Repeat Day, Month, Year, Hours, Minutes, Seconds, and Daylight Saving Time for each value! Menu sequence START Enter sec urity code Enter security code Select "Delete User" Select "Change Time" F I N I S H E D Enter the figures in order. Setting process 1.) First enter the security code as per section Fehler! Verweisquelle konnte nicht gefunden werden. 2.) In the main menu, select "Set Time". 3.) Press 4.) In the "Set Time" menu and use and to select the "Change Time" menu item. 5.) Press 6.) The time and date now appear. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 39 of 57

40 Date Time Summer time Use to move from entry value to entry value, and Use or to enter the individual digits. Use to move back to correct a value. To exit the menu, use to go through entry values. The system will return automatically to the Time Zone menu. If you set the SZ button to, then the ekey multi 4 CP DRM calculates daylight saving time automatically. One hour will be added to the defined time on the last Sunday in March and the last Sunday in October (= European daylight saving time). 1.) Once you have entered all settings or have used to go through all entry values, the "Set Time" menu will re-appear 2.) You can now enter time slots in the time zones, or press to return to the main menu. The timer module in the ekey multi 4 CP DRM is not a precision clock and is also not corrected by a reference clock. For this reason you should anticipate deviations in the order of ± 60 seconds per month. Please check the time occasionally and adjust it if necessary! ekey biometric systems GmbH Operating instructions ekey home Page 40 of 57

41 9.11 Time Zones You can use the ekey multi 4 CP DRM to limit people's access in terms of time. There are 3 time zones available that can be assigned to a user: "Permanently": "Time zone A": "Time zone B" This time frame always grants the user access (24/7). No access time settings need be entered with this time frame A possible time zone for use with guests. There are 4 time slots available that you can assign to specific weekdays. Time zone for use with staff (e.g. cleaner). There are 4 time slots available that you can again assign to specific weekdays. Time zones always affect all finger scanners installed. You cannot define modified access times for the different scanners belonging to the same system. If a user has access in line with the time zone, this means that he has the right to trigger an event at every finger scanner. If, vice versa, he does not have access, then he will have no access at any finger scanner. By defining the time slots within the time zone, you effectively define the the time periods (ON, OFF) when a person has access. All time slots within the time zones are factory-set to 00:00. This means that none of the users, to who this time frame is assigned, has the authority to trigger an event! You must define the time periods in advance. Enter the time slots with assigned days in order! Menu sequence START Enter sec urity code Enter security code Select "Delete User" Select "Change Time" F I N I S H E D Enter the figures in order Setting process 6.) First enter the security code as per section Fehler! Verweisquelle konnte nicht gefunden werden. 7.) In the main menu, select "Set Time". ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 41 of 57

42 8.) Press 9.) In the "Set Time" menu, use to select the time zone: "Time zone A" or "Time zone B". The setting method is identical for both time zones. 10.) Press 11.) Time zone A will be displayed. No settings have yet been entered in this example. Time zones A and B still have their factory settings. All time slots are set to 00:00 and weekday have not been defined either. If this time zone were assigned to a user, he or she would have no access. Sunday Saturday Time period 1 Time period 4 ON: The time slot starts at this time. The user has access from this time. OFF: The time slot ends at this time. The user no longer has access from this time. 12.) Enter your time slots as required. Useg to move from entry value to entry value. Use or to enter the individual digits. Use to move back and correct your entry. To exit the menu, use to confirm all entry values. At the end, you will return automatically to the Time Frame menu. ekey biometric systems GmbH Operating instructions ekey home Page 42 of 57

43 The following figures were entered in our example. The person to whom this time zone A is assigned to has access From Monday to Friday from 06:15 to 10:00 and from 16:00 to 18:30. On Saturdays this person has access from 08:00 to 11:00. The person does not have access on Sundays. The following rules apply when entering these figures: If an ON time is defined, an OFF time must also be defined. The OFF time must be after the ON time. (Times after midnight are not possible!!) Example: ON switching point: 22:00 M T W T F S S OFF switching point: 02:00 This setting is not permitted! The time slot is ineffective if the same time is entered for ON and for OFF. 13.) Once you have entered all of the settings right down to the last entry value or gone through all values using, the "Set Time" menu will re-appear. 14.) You can now enter further settings in the time zone or alternatively use to return to the main menu SPECIAL FUNCTIONS OF TIME ZONES You can set the ekey multi 4 CP DRM into two special operating modes for a defined operating time, during which time the basic instructions from the time zones entries will be ineffective. These special operating modes are known as: "Only Permanent Users": If the ekey multi 4 CP DRM is set to this operating mode, all users to whom "Time zone A" or "Time zone B is assigned to, no longer have access. Only users with a "Permanent" time zone continue to have unrestricted rights. This special function only works for a limited time period (date range). "All Users Permanently": All users have an unrestricted right to trigger events, irrespective of the underlying time zone. This special function only works for a limited time period (date range). ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 43 of 57

44 Normal Mode : This means that the functions "Only Permanent Users" or "All Users Permanently" are no longer effective. The ekey multi 4 CP DRM is again in normal operating mode. The Normal Mode works without any limitations. It is not necessary to enter date an expiration date. Menu sequence Set the date limits for effectiveness of the special function START DISPLAY KEY- STROKE DISPLAY KEY- STROKE DISPLAY KEY- STROKE DISPLAY F I N I S H E D Select Special Function Set date range The "All Users Permanently" or "Only Permanent Users" operating modes can be seen here. Nothing is displayed here in Normal mode. Setting Sequence 1.) Switch to the Start screen 2.) Press on the ekey 4 CP DRM multi 3.) Use or to select the special function: "Only Permanent Users"or "All Users Permanently" or "Normal Mode" 4.) Confirm your entry by pressing the button. 5.) Enter the exact date for the start and end of the special function. Use or and confirm your entry via the button. ekey biometric systems GmbH Operating instructions ekey home Page 44 of 57

45 If the "Normal Mode" is selected (Point 3), you no longer need to set a date range. The ekey multi 4 CP DRM immediately displays the start screen when you confirm with. You can see the operating mode of the ekey multi 4 CP DRM in the top line of the display on the start screen. If the ekey multi 4 CP DRM is in Normal mode, nothing will appear in the top line of the display DELETING A USER The "Delete User" function always relates to all of the user's data. It is NOT possible to delete a user's individual fingerprints. If you delete a user, then all of his stored fingerprints will be irretrievably deleted. Menu sequence Enter sec urity code START Enter security code F I N I S H E D Select Delete User Select users to be deleted. All of the user's fingerprints including their names are deleted! Procedure for deleting users 1.) First enter the security code as per section Fehler! Verweisquelle konnte nicht gefunden werden. 2.) Use or to select "Delete Users" in the main menu. 3.) Press 4.) Use. and to select the user number that you wish to delete. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 45 of 57

46 5.) Press 6.) The ekey multi 4 CP DRM requests a confirmation to delete the selected user. 7.) You can cancel the process using. Pressing will delete all data of the selected user. It is not possible to delete single fingerprints of a particular user! You can only delete all of a user's fingerprints. 8.) You can either continue to delete other users, or press to return to the main menu. Delete users only if you know that they will no longer be authorised as users. If you only wish to remove access from a user temporarily, you can simply "disable" him (see chapter 9.9). Unlike when deleting a user, deactivating a user, retains all of his details! 9.14 SETTING A NEW SECURITY CODE To access the system menu, you are required to enter a security code. If you change the factoryset security code (recommended!), you must memorize this code. Menu sequence START Enter the security code Enter security code Select Security code ekey biometric systems GmbH Set digit 1 of the new code F I N I S H E D Set digit 2 of the new code Operating instructions ekey home Page 46 of 57

47 Process for entering a new security code 1.) First enter the security code as per section ) In the main menu, use to select "Security Code" 3.) Press 4.) Use or to enter the first digit of the new security code 5.) Press 6.) Use or to enter second digit of the new security code 7.) Press Once you have entered the digits, the system will automatically switch back to the main menu. 8.) Memorize your security code by heart or write it down and keep it in a secure place away from the ekey multi 4 CP DRM. The security code has now been changed. You must enter this security code whenever you wish to make changes in the system (enrolling users, deleting users, changing the switching time of the relays etc.) 9.15 CHANGING THE RELAY SWITCHING TIMES By default settings, all relays on the ekey multi 4 CP DRM work in pulse mode (exception: bistable/latching function see below). If a relay is triggered, the device switches on for a defined time and then switches off again. You can define the duration of this switching pulse time for each individual relay separately. You can define the switching pulse times from 00.5 sec to 99.0 sec in 0.5 second increments. This way, you can adapt the duration of the opening pulse of the door to meet your requirements. A pulse duration of 3 seconds is factory set for all relays on your ekey multi 4 CP DRM. Special function Relay time 00 (bistable/latching) If the switching time is set to 00.0, the relay will turn into a bistable/latching relay automatically. If a fingerprint is recognised, the relay changes its switching state and remains in this state until another fingerprint is recognised. The relay operates like a switch. In addition, you can define the state of the relay following power failure for this function. "ONafterPF" ("Status after Power Fail") defines whether the relay remains switched off following a power failure, irrespective of its status prior to the power failure - whether the relay retains the status that it had before the power failure. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 47 of 57

48 l If an alarm system is controlled via the bistable/latching relay (relay time = 00.0), it is essential that the ONafterPF flag is set to l! Otherwise, a power failure or system reset could lead to the alarm system being disabled! Menu sequence Set the relay times and ONafterPF separately for every relay. START DISPLAY Enter security code DISPLAY KEY- STROKE DISPLAY KEY- STROKE DISPLAY Enter security code Select "Change Relay Time" Change relay time (0.5 second increments) F I N I S H E D Process for setting new relay times 1.) First enter the security code as per section ) Use or to select "Change Relay Time" in the main menu 3.) Press 4.) Now adjust the individual relay times. Use Use to move from entry value to entry value and to enter the digits. Use to move back and make corrections. To exit the menu, use to confirm all entries. You will return automatically to the Time Frame menu. The pulse time of the relay can be set between 0.5 sec and 99.0 seconds in 0.5 second increments. If you set it to 0.00 seconds, the relay will works as a "bistable/latching relay" ONafterPF: This defines the status of the relay following a power failure: " - " Relay always remains switched off "l" Relay assumes the status it had prior to the power failure ekey biometric systems GmbH Operating instructions ekey home Page 48 of 57

49 5.) Once you have entered all settings or used to go through the entry values, the main menu will reappear 9.16 LOGGING (LOG DATA) Your ekey multi system is able to log the last 50 actions. You can view these actions in the "Logging" menu. This way you can monitor who entered the building what time. Also, rejected fingers will be displayed. The following actions are logged: Access Rejection unknown Rejection user disabled Rejection due to time zone Proceed as follows to view the log data: START DISPLAY Enter security code DISPLAY KEY- STROKE DISPLAY KEY- STROKE DISPLAY Enter security code Select menu item "Logging" Scroll down the log data F I N I S H E D 1.) Enter the security code as per section ) Use or to navigate to the "Logging" menu item. 3.) Press 4.) Using or, you can view the individual log files. The list is arranged in time order, with the most recent entry always being at the start. What information does the log file contain? ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 49 of 57

50 Date of action MM/DD Name of user 7 characters of user name that has triggered action. In this example: 1108 = 8th November C Number of relay switched The bar l shows which relay(s) has/have been switched by this action. Time of action hh/mm Number of finger scanner. The scanner denoted by FS1 can be seen in the "FS Assignment" menu In this example: 1554 = 15:54 5.) You can exit the menu by pressing and to return to the main menu RESET - RESETTING TO FACTORY SETTING If you perform this function, all saved data will be irretrievably deleted! All user data (fingerprints) stored in the memory will be deleted when you reset the system to factory setting. The security code is reset to 99, the control panel and the finger scanner lose their coupling and the relay switching time for the relay is set to 3 seconds. Enter sec urity code FINISHED START Enter security code Select RESET Pressing takes you back one STEP. ekey biometric systems GmbH Operating instructions ekey home Page 50 of 57

51 1.) Enter the security code as per section ) Use or to select "Reset" in the main menu. 3.) Press 4.) You have to confirm that RESET function again. Press Pressing to carry out the reset will interrupt the reset and you return to the main menu. 5.) If you confirmed the reset by, it will take a few seconds. The system resets all settings and deletes all fingerprints. At the end, the ekey multi 4 CP DRM requests a system language to be selected and all finger scanners flash orange. You can reconfigure your system by commissioning the system as described in chapter Fehler! Verweisquelle konnte nicht gefunden werden VERSION REQUEST You can check the software version number of every single device in the system. Proceed as follows: Menu sequence START DISPLAY Enter security code DISPLAY KEY- STROKE DISPLAY KEY- STROKE DISPLAY FINISHED Enter security code Select VERSIONS Pressing back one STEP. takes you Procedure 1.) Enter the security code as per section ) Use or to select "Versions" in the main menu. ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 51 of 57

52 3.) Press 4.) You will see all devices including the software version installed 5.) Press or to return to the main menu. ekey biometric systems GmbH Operating instructions ekey home Page 52 of 57

53 9.19 TEST MODE To use the Test Mode will require the commissioning to be completed (chapter Fehler! Verweisquelle konnte nicht gefunden werden.)! A Test Mode has been added for troubleshooting problems You can switch a defined relay via the ekey multi 4 CP DRM menu to check the electrical connections to the motorised lock (i.e. has the lock been correctly wired to the the relay output?). Enter sec urity code START Enter security code Select "Test Mode" Select "Special Functions" Can be repeated as often as need be for every relay. F I N I S H E D Select "Test Mode" 1.) Enter the security code as per section ) Use or to select "Special Functions" in the main menu 3.) Press 4.) Select "Test Mode" using. 5.) Press ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 53 of 57

54 6.) Now select the relay (relays 1-4) Pressing the key will change the relay status. Should you wish to switch another relay, simply navigate to it using and then press again. 7.) You can exit Test mode using and return to the main menu. The relay is switched off when you return from Test mode to the main menu. 10. Other Functions Software Update The correct operation of your ekey multi products is guaranteed by the software implemented on the devices. As ekey is continually improving its products and also equipping them with new functions, ekey offers the option of updating your "ekey multi" product. Providing ekey make it available on their homepage, you can always keep the software on youre ekey devices (ekey home finger scanners and ekey multi control panels) up to date using a SoftwareUpdate Kit. For further information contact your ekey partner! ekey biometric systems GmbH Operating instructions ekey home Page 54 of 57

55 11. Troubleshooting Error Display on FS Cause Solution Finger enrollment I cannot enroll a fingerprint 1. You are not swiping the front section of your finger evenly across the sensor. 2. You are either swiping your finger too lightly or too firmly. 3. You are swiping your finger either too quickly or too slowly. 4. Your swiping angle is not correct. 5. Your finger has too few features for it to be recognised (through wear). 1. Swipe the front section of your finger evenly over the sensor without jerking it. 2. Swipe your finger gently, but not too lightly, over the sensor. 3. Swipe your finger over the sensor at an average speed and at the correct angle (see page Fehler! Textmarke nicht definiert.). 4. Use another finger. An enrolled fingerprint is no longer found. ekey home CP DRM Initialisation (=commissioning) cannot be performed "Locked for 30 min" appears on the CP DRM display. 1. Another surface of the finger was enrolled. 2. Finger enrollment was not performed correctly. 3. Your finger was swiped incorrectly over the sensor. Control panel cannot reach the finger scanner; no data exchange possible. You have entered the wrong security code 3 times in a row. 1. Rescan the fingerprint and always swipe it evenly over the sensor. 2. Refer to "I cannot enroll my fingerprint" perfect enrollment guarantees good recognition. 3. Refer to page Fehler! Textmarke nicht definiert. Check whether power is supplied to the finger scanner (Status LED must be flashing orange). Check the bus connection (terminal 1 and 2) between the finger scanner and the control panel. Check termination on the cabling diagram. Wait for 30 minutes. Do not disconnect the device during this time, nor tamper with it. The CP DRM shows that the device is offline and a counter is running from 44 to 0. Display shows "99 fingers already registered" during finger enrollment ekey home finger scanner The green LED on the finger scanner signals positive recognition of the fingerprint but the relay is not switching. The Status LED is flashing red/green on the finger scanner. 1. No bus connection to the finger scanner. 1. Check 4-pin connecting cable between 2. The power supply to the system has been finger scanner and control panel. Check disconnected. The system will be restarted. specifically terminals 1 and Check power supply to terminals 3, 4, minimum of 8 V. 3. Wait until the start-up procedure has been concluded. You are attempting to enroll the 100th finger. ekey home can only store 99 fingerprints. Consider deleting non-active users. Incorrect device assignment. Connect the devices again, as one of the Fingerprint recognition has not been accepted, as devices has been manipulated. one of the devices has been swapped. Reset device to factory status before coupling (see Fehler! Verweisquelle konnte nicht gefunden werden.). Sensor ist polluted or wet Clean the Sensor; See chapter 12.2 ekey biometric systems GmbH Operating instructions ekey multi 4 CP DRM Page 55 of 57

56 12. Maintenance 12.1 SERVICING Your system is essentially maintenance-free. You need do nothing other than cleaning the surfaces of the sensors on the finger scanners if they are dirty CLEANING Treatment of the surface of the sensor Sensor surfaces The surface of the finger scanner sensor is the key component of your ekey home and needs to be treated accordingly in order to work reliably and have a long service life. Due to its repeated use (finger swiping), the surface of the sensor is practically self-cleaning. Should the finger scanner nevertheless become dirty, wipe the sensor with a damp (not wet), non-scratching and non-bristle cloth. Use clean water for this without adding a cleaning agent. Please be especially careful around the surface of the sensor. Do no rub the surface of the sensor or exert any pressure on the sensor. 13. Disposal Please observe the relevant statutory regulations when you come to dispose of this product. Information on disposal of electrical and electronic equipment in the European Community: Within the European Community the disposal of electrically-operated equipment is governed by national regulations based on the EU Directive 2002/96/EC concerning Waste Electrical and Electronic Equipment Directive (WEEE). According to this Directive, all equipment supplied after can no longer be disposed of with municipal or household waste. To document this, our products carry this symbol: As the regulations relating to disposal vary from country to country within the EU, please contact your supplier if necessary. 14. TECHNICAL DATA The Technical Data on each product (ekey home finger scanner and ekey home control panel) can be found in the data sheets on the CD or on the ekey website ekey biometric systems GmbH Operating instructions ekey home Page 56 of 57

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