PROMISE IT Channel Reseller Product Guide. 28 years of continuous innovation
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- Roger Davidson
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1 PROMISE IT Channel Reseller Product Guide 28 years of continuous innovation
2 PROMISE Solution Portfolio Cost Effective Unified Storage Solutions Hybrid RAID Controller Options Certified With All Major Virtualization Platforms Server/Storage for Video Surveillance Simple Design Cost Effective Hyperconverge Computing Infrastructure with Massive and Seamless Scale-out Capability Software-defined Storage/Compute, Virtualization and Networking High Availability and Resiliency support Ultra High-Performance Subsystems, 16G FC and 12G SAS-3 Expansion Highly Scalable 512 HDD Complete Hardware Redundancy Power Efficiency - Energy Star Ready Secured Enterprise Private Cloud Solution with Enterprise File Sync & Share Services Appliance Approach with No Re-current Fee Designed for Enterprise with Data Sensitivity Concerns
3 Hyperconverge Computing Infrastructure with Massive and Seamless Scale-out Capability
4 VSkyCube Hyperconverged Infrastructure Solutions P/N VSC102TUSN VSC100TUSN VSC100XUSN VSS200TUSN VSS200XUSN Description VSky c102, 1U1N, Compute, Dual 10GbaseT, US, Single E5-2630*1 and DIMM16GB*4 (64GB Memory) NLSAS3.5"HDD 4TB*3 (12TB RAW capacity) SSD 480GB*1 Includes 3-year Next Business Day PSP with SW maintenance included VSky c100, 1U1N, Compute, Dual 10GbaseT, US, Dual E5-2630*2 and DIMM16GB*16 (256GB Memory) NLSAS3.5"HDD 4TB*3 (12TB RAW capacity) SSD 480GB*1 Includes 3-year Next Business Day PSP with SW maintenance included VSky c100, 1U1N, Compute, Dual 10Gb SFP+, US, Dual E5-2630*2 and DIMM16GB*16 (256GB Memory) NLSAS3.5"HDD 4TB*3 (12TB RAW capacity) SSD 480GB*1 Includes 3-year Next Business Day PSP with SW maintenance included VSky s200, 2U1N, Storage, Dual 10GbaseT, US, Dual E5-2630*2 and DIMM16GB*16 (256GB Memory) NLSAS3.5"HDD 4TB*3 (12TB RAW capacity) and SATA3.5"HDD4TB*8 (32TB RAW capacity) SSD 480GB*1 Includes 3-year Next Business Day PSP with SW maintenance included VSky s200, 2U1N, Storage, Dual 10Gb SFP+, US, Dual E5-2630*2 and DIMM16GB*16 (256GB Memory) NLSAS3.5"HDD 4TB*3 (12TB RAW capacity) and SATA3.5"HDD4TB*8 (32TB RAW capacity) SSD 480GB*1 Includes 3-year Next Business Day PSP with SW maintenance included
5 E5000 J rd Generation and High-Performance Storage Solutions Fully Integrated Storage Solutions
6 VTrak E5000 Series Fully Integrated 16G FC RAID Storage Solutions VTrak E5000 Series Fully Integrated Models with 4TB HDD Part Number E5800FDQS4 E5600FDQS4 E5300FDQS4 E5800FSQS4 E5600FSQS4 E5300FSQS4 Form Factor/Drive 4U-24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 4U 24Bay LFF 3U-16Bay LFF 2U-12Bay LFF RAID Controller Dual RAID Controllers Single RAID Controller Host Connectivity 8 x 16G Fibre Channel 4 x 16G Fibre Channel Drives Included 24 x 4TB SAS 16 x 4TB SAS 12x 4TB SAS 24 x 4TB SAS 16 x 4TB SAS 12x 4TB SAS RAID Level Support Availability Features Supported OS Support & Warranty Management Tool 0, 1, 5, 6, 10, 50, 60 Dual power supply, Hot-swap drives, Advanced Cache Mirroring over PCIe Gen3, Simple, drag-and-drop LUN Masking and Mapping, Asymmetric LUN Unit Access (ALUA), Volume Copy Windows Server 2008, 2012, HyperV, OS X 10.x, RHEL 6.5, 6.6, SLES 11, VMWare ESX v6.x 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM
7 VTrak E5000 Series Fully Integrated 16G FC RAID Storage Solutions VTrak E5000 Series Fully Integrated Models with 6TB HDD Part Number E5800FDQS6 E5600FDQS6 E5300FDQS6 E5800FSQS6 E5600FSQS6 E5300FSQS6 Form Factor/Drive 4U-24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 4U 24Bay LFF 3U-16Bay LFF 2U-12Bay LFF RAID Controller Dual RAID Controllers Single RAID Controller Host Connectivity 8 x 16G Fibre Channel 4 x 16G Fibre Channel Drives Included 24 x 6TB SAS 16 x 6TB SAS 12x 6TB SAS 24 x 6TB SAS 16 x 6TB SAS 12x 6TB SAS RAID Level Support Availability Features Supported OS Support & Warranty Management Tool 0, 1, 5, 6, 10, 50, 60 Dual power supply, Hot-swap drives, Advanced Cache Mirroring over PCIe Gen3, Simple, drag-and-drop LUN Masking and Mapping, Asymmetric LUN Unit Access (ALUA), Volume Copy Windows Server 2008, 2012, HyperV, OS X 10.x, RHEL 6.5, 6.6, SLES 11, VMWare ESX v6.x 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM
8 VTrak E5000 Series Fully Integrated 16G FC RAID Storage Solutions VTrak E5000 Series Fully Integrated Models with 8TB HDD Part Number E5800FDQS8 E5600FDQS8 E5300FDQS8 E5800FSQS8 E5600FSQS8 E5300FSQS8 Form Factor/Drive 4U-24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 4U 24Bay LFF 3U-16Bay LFF 2U-12Bay LFF RAID Controller Dual RAID Controllers Single RAID Controller Host Connectivity 8 x 16G Fibre Channel 4 x 16G Fibre Channel Drives Included 24 x 8TB SAS 16 x 8TB SAS 12x 8TB SAS 24 x 8TB SAS 16 x 8TB SAS 12x 8TB SAS RAID Level Support Availability Features Supported OS Support & Warranty Management Tool 0, 1, 5, 6, 10, 50, 60 Dual power supply, Hot-swap drives, Advanced Cache Mirroring over PCIe Gen3, Simple, drag-and-drop LUN Masking and Mapping, Asymmetric LUN Unit Access (ALUA), Volume Copy Windows Server 2008, 2012, HyperV, OS X 10.x, RHEL 6.5, 6.6, SLES 11, VMWare ESX v6.x 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM
9 VTrak E5320 and J5320 Series Fully Integrated 16G FC RAID and 12G SAS Expansion Storage Solutions VTrak E5320 and J Series Fully Integrated Storage Solutions Part Number E5320FDNX1 E5320FDNX2 E5320FSNX1 E5320FSNX2 J5320SDQS1 J5320SDQS2 Form Factor/Drive 2U-24Bay SSF RAID Controller Dual RAID Controllers Single RAID Controller Dual I/O Module Host Connectivity 8 x 16G Fibre Channel 4 x 16G Fibre Channel 4 x 12G SAS Drives Included 24 x 1TB SAS 24 x 2TB SAS 24 x 1TB SAS 24 x 2TB SAS 24 x 1TB SAS 24x 2TB SAS RAID Level Support 0, 1, 5, 6, 10, 50, 60 HBA dependent Availability Features Dual power supply, Hot-swap drives, Advanced Cache Mirroring over PCIe Gen3, Simple, drag-anddrop LUN Masking and Mapping, Asymmetric LUN Unit Access (ALUA), Volume Copy Dual power supply and Hot-swap drives Supported OS Windows Server 2008, 2012, HyperV, OS X 10.x, RHEL 6.5, 6.6, SLES 11, VMWare ESX v6.x HBA dependent Support & Warranty Management Tool 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM HBA dependent
10 VTrak J5000 Series Fully Integrated 12G SAS Expansion Storage Solutions VTrak J5000 Series Fully Integrated Models with 4TB HDD Part Number J5800SDQS4 J5600SDQS4 J5300SDQS4 J5800SSQS4 J5600SSQS4 J5300SSQS4 Form Factor/Drive 4U-24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 4U 24Bay LFF 3U-16Bay LFF 2U-12Bay LFF I/O Module Dual I/O Modules Single I/O Module Host Connectivity 8 x 12G SAS 4 x 12G SAS Drives Included 24 x 8TB SAS 16 x 8TB SAS 12x 8TB SAS 24 x 8TB SAS 16 x 8TB SAS 12x 8TB SAS RAID Level Support Availability Features Supported OS Support & Warranty Management Tool HBA Dependent Dual power supply and Hot-swap drives HBA Dependent 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Serial, SES and HBA dependent
11 VTrak J5000 Series Fully Integrated 12G SAS Expansion Storage Solutions VTrak J5000 Series Fully Integrated Models with 6TB HDD Part Number J5800SDQS6 J5600SDQS6 J5300SDQS6 J5800SSQS6 J5600SSQS6 J5300SSQS6 Form Factor/Drive 4U-24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 4U 24Bay LFF 3U-16Bay LFF 2U-12Bay LFF I/O Module Dual I/O Modules Single I/O Module Host Connectivity 8 x 12G SAS 4 x 12G SAS Drives Included 24 x 6TB SAS 16 x 6TB SAS 12x 6TB SAS 24 x 6TB SAS 16 x 6TB SAS 12x 6TB SAS RAID Level Support Availability Features Supported OS Support & Warranty Management Tool HBA Dependent Dual power supply and Hot-swap drives HBA Dependent 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Serial, SES and HBA dependent
12 VTrak J5000 Series Fully Integrated 12G SAS Expansion Storage Solutions VTrak J5000 Series Fully Integrated Models with 8TB HDD Part Number J5800SDQS8 J5600SDQS8 J5300SDQS8 J5800SSQS8 J5600SSQS8 J5300SSQS8 Form Factor/Drive 4U-24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 4U 24Bay LFF 3U-16Bay LFF 2U-12Bay LFF I/O Module Dual I/O Modules Single I/O Module Host Connectivity 8 x 12G SAS 4 x 12G SAS Drives Included 24 x 8TB SAS 16 x 8TB SAS 12x 8TB SAS 24 x 8TB SAS 16 x 8TB SAS 12x 8TB SAS RAID Level Support Availability Features Supported OS Support & Warranty Management Tool HBA Dependent Dual power supply and Hot-swap drives HBA Dependent 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Serial, SES and HBA dependent
13 E5000 J rd Generation and High-Performance Storage Solutions Diskless Enclosure Storage Solutions
14 VTrak E5000 Series Diskless RAID Storage Solutions VTrak E5000 Series Diskless Models Part Number E5800FDNX E5600FDNX E5300FDNX E5320FDNX E5800FSNX E5600FSNX E5300FSNX E5320FSNX Form Factor/Drive 4U-24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 2U-24Bay SFF 4U 24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 2U-24Bay SFF RAID Controller Dual RAID Controllers Single RAID Controller Host Connectivity Drives Included RAID Level Support Availability Features Supported OS Support & Warranty Management Tool 8 x 16G Fibre Channel 4 x 16G Fibre Channel None Diskless Enclosure 0, 1, 5, 6, 10, 50, 60 Dual power supply, Hot-swap drives, Advanced Cache Mirroring over PCIe Gen3, Simple, drag-and-drop LUN Masking and Mapping, Asymmetric LUN Unit Access (ALUA), Volume Copy Windows Server 2008, 2012, HyperV, OS X 10.x, RHEL 6.5, 6.6, SLES 11, VMWare ESX v6.x 3-years 24x7 Support with advanced parts replacement warranty Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM Note: Check published compatibility list for drive and HBA qualifications
15 VTrak J5000 Series Diskless Expansion Storage Solutions VTrak J5000 Series Diskless Models Part Number J5800SDNX J5600SDNX J5300SDNX J5320SDNX J5800SSNX J5600SSNX J5300SSNX J5320SSNX Form Factor/Drive 4U-24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 2U-24Bay SFF 4U 24Bay LFF 3U-16Bay LFF 2U-12Bay LFF 2U-24Bay SFF I/O Module Dual I/O Module Single I/O Module Host Connectivity Drives Included RAID Level Support Availability Features Supported OS Support & Warranty Management Tool 8 x 12G SAS 4 x 12G SAS None Diskless Enclosure HBA Dependent Dual power supply, Hot-swap drives HBA Dependent 3-years 24x7 Support with advanced parts replacement warranty Serial, SES and HBA dependent Note: Check published compatibility list for drive and HBA qualifications
16 VTrak Ex30/Jx30 High Performance Storage Solutions
17 VTrak x30 Integrated SAN Solutions With 6TB and 8TB HDD VTrak x30 Series 8G Fibre Channel with 6TB & 8TB HDD Integrated SAN Solutions Part Number E630FDQS6 E630FDQS8 E830FDQS6 E830FDQS8 J630SDQS6 J630SDQS8 J830SDQS6 J830SDQS8 Form Factor 3U 16Bay 4U 24Bay 3U 16Bay 4U 24Bay Drives Included 16 x 6TB SAS 16 x 8TB SAS 24 x 6TB SAS 24 x 8TB SAS 16 x 6TB SAS 16 x 8TB SAS 24 x 6TB SAS 24 x 8TB SAS Host Connectivity 8 x 8G Fibre Channel 6G SAS JBOD RAID Controller Dual RAID controllers Dual I/O Modules Expansion Capability Cache Cascade up to 9 JBOD 4GB data cache per controller protected with hot-swappable battery backup unit (BBU) N/A N/A RAID support 0, 1, 1E, 5, 6, 10, 50, 60 JBOD Support & Warranty 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Supported OS Management Tool Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM HBA dependent N/A Note: SFP s (part X30ADPSFP) are not included with the RAID unit.
18 VTrak x30 Integrated SAN Solutions With 4TB HDD Part Number VTrak x30 Series 8G Fibre Channel with 4TB HDD Integrated SAN Solutions E630FDQS4 Same as HC854LL/A E830FDQS4 Same as HC855LL/A J630SDQS4 Same as HC857LL/A J830SDQS4 Same as HC856LL/A Form Factor 3U 16Bay 4U 24Bay 3U 16Bay 4U 24Bay Drives Included Host Connectivity 16 x 4TB SAS 24 x 4TB SAS 16 x 4TB SAS 24 x 4TB SAS 8 x 8G Fibre Channel 6G SAS JBOD RAID Controller Expansion Capability Cache Dual RAID controllers Cascade up to 9 JBOD 4GB data cache per controller protected with hot-swappable battery backup unit (BBU) Dual I/O Modules N/A N/A RAID support 0, 1, 1E, 5, 6, 10, 50, 60 JBOD Support & Warranty 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Supported OS Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware HBA dependent Management Tool Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM Note: SFP s (part X30ADPSFP) are not included with the RAID unit. N/A
19 VTrak x30 Integrated SAN Solutions With 2TB and 3TB HDD VTrak x30 Series 8G Fibre Channel 2TB and 3TB HDD Integrated SAN Solutions Part Number E630FDQS2 Same as H4946LL/B E630FDQS3 Same as HA260LL/A E830FDQS2 E830FDQS3 Same as HA261LL/A J630SDQS2 Same as H4948LL/B J630SDQS3 Same as HA262LL/A J830SDQS J830SDQS3 Same as HA263LL/A Form Factor 3U 16Bay 4U 24Bay 3U 16Bay 4U 24Bay Drives Included 16 x 2TB SAS 16 x 3TB SAS 24 x 2TB SAS 24 x 3TB SAS 16 x 2TB SAS 16 x 3TB SAS 24 x 2TB SAS 24 x 3TB SAS Host Connectivity 8 x 8G Fibre Channel 6G SAS JBOD RAID Controller Expansion Capability Cache Dual RAID controllers Cascade up to 9 JBOD 4GB data cache per controller protected with hot-swappable battery backup unit (BBU) Dual I/O Modules N/A N/A RAID support 0, 1, 1E, 5, 6, 10, 50, 60 JBOD Support & Warranty 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Supported OS Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware HBA dependent Management Tool Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM N/A Note: SFP s (part X30ADPSFP) are not included with the RAID unit.
20 VTrak J930 Integrated Expansion Solutions High Density 4U/60-Bay VTrak J930 Series 6G SAS Fully Integrated Expansion Solutions Part Number J930SDQS J930SDQS4 J930SDQS6 J930SDQS8 Form Factor 4U 60Bay Drives Included 60 x 3TB SAS 60 x 4TB SAS 60 x 6TB SAS 60 x 8TB SAS Host Connectivity 6G SAS JBOD RAID Controller Dual I/O Modules Expansion Capability RAID support Support & Warranty Supported OS N/A JBOD 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty HBA dependent Management Tool N/A Note: SFP s (part X30ADPSFP) are not included with the RAID unit.
21 VTrak x10 Integrated SAN Solutions With 1TB and 2TB HDD VTrak x10 Series 4G Fibre Channel Integrated SAN Solutions Part Number TV270VC/A TV272VC/A TV299VC/A H1142VC/A TV274VC/A H1144VC/A Form Factor 3U 16Bay 3U 16Bay Drives Included 4 x 1TB SATA 8 x 1TB SATA 16 x 1TB SATA 16 x 2TB SATA 16 x 1TB SATA 16 x 2TB SATA Host Connectivity 2 x 4G Fibre Channel 4 x 4G Fibre Channel 3G SAS JBOD RAID Controller Single RAID Dual RAID Controllers Dual I/O Modules Expansion Capability Cascade up to 4 JBOD N/A Cache 2GB data cache per controller protected with battery backup unit (BBU) N/A RAID support 0, 1, 1E, 5, 6, 10, 50, 60 JBOD Support & Warranty 3-years 24x7 Support with advanced part replacement warranty Supported OS Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware 4.x HBA dependent Management Tool Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM N/A Note: SFP s (part VTESFP4G) are not included with the RAID unit.
22 VTrak Series Integrated Solutions Service/Support Uplifts PROMISE Technology Service Options 3-year PROMISE ServicePlus Onsite warranty Next Business Day + 24x7 Phone and Support (please verify available service areas) 3-year PROMISE ServicePlus Onsite Warranty w/4-hour response + 24x7 Phone and Support (please verify available service areas) 3-year warranty with 24x7 Phone and Support with Advanced Parts Replacement 3-year Uplift PROMISE ServicePlus Onsite Warranty w/4- hour response + 24x7 Phone and Support (please verify available service areas) 2-year extended PROMISE ServicePlus Onsite warranty Next Business Day + 24x7 Phone and Support 2-year extended warranty PLUS uplift to 4-Hour on-site response 2-year extended warranty with 24x7 Phone and Support with Advanced Parts Replacement Additional 1-year period extended warranty for VTrak Ex10 and Jx10 Series for a total of 6 years. Include HDDs Drive Disposal Option with standard 3-year warranty (per chassis) Drive disposal option for VTrak Ex10 and Ex30 with HDD 2 year Extension (per chassis) FG.VTrak Ex30, A-class.US&Asia.Promise.BOX.The Promise Extended Warranty program includes Promise Service Plus (PSP) and support for an additional 1-year period for a total of 6 years. Include HDDs FG.VTrak Jx30.US.Promise.The Promise Extended Warranty program includes Promise Service Plus (PSP) and support for an additional 1-year period for a total of 6 years. Include HDDs Integrated Ex30 and A-Class Integrated J630/830 Integrated J930 Integrated Ex10 Integrated Jx10 Included Included Included n/a n/a n/a n/a n/a SP3YEARA SP3YEARA n/a n/a n/a Included Included VTXSVCSP3AVU VTXSVCSP3AVU VTXSVCSP3AVU n/a n/a VTXSVEW2BVH VTXSVJW2BVH VTXNBJW92T5 n/a n/a VTXSVCEW2AVU VTXSVCEW2AV U VTX4HJW92T5 n/a n/a n/a n/a n/a EW2VTEA EW2VTJA n/a n/a n/a VTX10EW1T6D VTX10JW1T6D KYHD3Y KYHD3Y n/a KYHD3Y KYHD3Y KYHD2YE KYHD2YE n/a KYHD2YE KYHD2YE VTXEW1EDB n/a n/a VTX10EW1T6D n/a n/a VTXEW1JDB n/a n/a VTX10JW1T6D
23 Vess R2600/J2600 PRO High Performance NAS Storage Solutions
24 Vess R2600 PRO High Performance 1GbE & 10GbE NAS Storage Solutions Part Number VR2KCPTIDAGE VR2KCPTIDAOE VR2KCPTIDAPE VR2KCPTIDAQE VR2KCPXIDAGE VR2KCPXIDAOE VR2KCPXIDAPE VR2KCPXIDAQE Form Factor 3U # of Drive Bay 16 Drives Included 16 x 2TB NL SAS HDD 16 x 4TB NL SAS HDD 16 x 6TB NL SAS HDD 16 x 8TB NL SAS HDD 16 x 2TB NL SAS HDD 16 x 4TB NL SAS HDD 16 x 6TB NL SAS HDD 16 x 8TB NL SAS HDD Host Connectivity RAID Controller Expansion Capability Availability Features NAS Protocol Cache 2 x 10G Base-T and 4 x 1G Base-T 4 x 10G SFP+ * and 8 x 1G Base-T Dual RAID Controllers Cascade up to 6 JBOD Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild, Battery Flash Backup CIFS (MAC, Windows), NFS (Linux/Unix), AppleTalk (MAC),FTP, WebDAV 16GB per controller RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60 Support & Warranty 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty Supported OS Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper -V Management Tool WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet, SLP Note: *SFP+ (part VRSFPN10G) are not included with the RAID unit.
25 Vess J2600 PRO 6G SAS Expansion Storage Solutions Part Number VJ2KJPSZDAGE VJ2KJPSZDANE VJ2KJPSZDAPE VJ2KJPSZDAQE Form Factor Number of Drive Bay 3U 16 Drives Included 16 x 2TB NL SAS HDD 16 x 4TB NL SAS HDD 16 x 6TB NL SAS HDD 16 x 8TB NL SAS HDD Host Connectivity RAID Controller/IO Module Availability Features Processor Cache RAID support Support & Warranty Supported OS 6G SAS Dual I/O Modules Three Redundant PSU and hot-swap drives N/A N/A JBOD 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty HBA dependent and refer to the latest compatibility list
26 Vess R2000 Series Unified Storage Solutions
27 Vess R2000 Series High Performance 1GbE & 10GbE SAN/NAS Diskless Solutions Part Number VR2600TISABA VR2600TIDAAA VR2600XISABA VR2600XIDABA Form Factor 3U # of Drive Bay 16 Drives Included None Diskless and Can be Customized with PROMISE Vess R2000 Hard Drive Pack Options Host Connectivity 2 x 10G Base-T and 4 x 1G Base-T 4 x 10G Base-T and 8 x 1G Base-T 2 x 10G SFP+* and 4 x 1G Base-T 4 x 10G SFP+* and 8 x 1G Base-T RAID Controller Single RAID Controller Dual RAID Controllers Single RAID Controller Dual RAID Controllers Expansion Capability Availability Features NAS Protocol Cache Cascade up to 6 JBOD Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild, Battery Flash Backup CIFS (MAC, Windows), NFS (Linux/Unix), AppleTalk (MAC),FTP, WebDAV 2GB per controller (Upgrable to 16G MAX) RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60 Support & Warranty 3-Year 9x5 Support with advanced part replacement and credit card guaranteed Supported OS Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper -V Management Tool WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet, SLP Note: *SFP+ (part VRSFPN10G) are not included with the RAID unit.
28 Vess R2000 Series High Performance 1GbE & 8G FC SAN/NAS Diskless Solutions Part Number VR2600ZISUBA VR2600ZIDUBA VR2600FISUBA VR2600FIDUBA Form Factor 3U # of Drive Bay 16 Drives Included None Diskless and Can be Customized with PROMISE Vess R2000 Hard Drive Pack Options Host Connectivity 4 x 1G Base-T 8 x 1G Base-T 2 x 8G FC* and 4 x 1G Base-T 4 x 8G FC* and 8 x 1G Base-T RAID Controller Single RAID Controller Dual RAID Controllers Single RAID Controller Dual RAID Controllers Expansion Capability Cascade up to 6 JBOD Availability Features NAS Protocol Cache Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild, Battery Flash Backup CIFS (MAC, Windows), NFS (Linux/Unix), AppleTalk (MAC),FTP, WebDAV 2GB per controller (Upgrable to 16G MAX) RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60 Support & Warranty 3-Year 9x5 Support with advanced part replacement and credit card guaranteed Supported OS Management Tool Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper-V WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet, SLP Note: *SFP+ (part VRSFP8G) are not included with the RAID unit.
29 Vess J2000 Series 6G SAS Diskless Expansion Solutions Part Number VJ2600SZSUBA VJ2600SZDUBA Form Factor 3U Number of Drive Bay 16 Drives Included Host Connectivity None Diskless and Can be Customized with PROMISE Vess R2000 Hard Drive Pack Options 6G SAS RAID Controller/IO Module Single I/O Module Dual I/O Modules Availability Features Processor Cache RAID support Support & Warranty Supported OS Three Redundant PSU and hot-swap drives N/A N/A JBOD 3-Year 9x5 Support with advanced part replacement and credit card guaranteed HBA dependent and refer to the latest compatibility list
30 Vess R2610i and J2610s Entry Level 1GbE SAN/NAS Diskless Solutions Part Number VR2610i2GUS VJ2610SUS Form Factor 3U # of Drive Bay 16 Drives Included None Diskless and Can be Customized with PROMISE Vess R200 0 Hard Drive Pack Options Host Connectivity 4 x 1G Base-T 6G SAS RAID Controller Single RAID Controller ONLY Single I/O ONLY Expansion Capability Cascade up to 6 JBOD Availability Features NAS Protocol Cache Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild CIFS (MAC, Windows), NFS (Linux/Unix), AppleTalk (MAC),FTP, WebDAV 2GB per controller (Upgrable to 16G MAX) RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60 Support & Warranty 3-Year 9x5 Support with advanced part replacement and credit card guaranteed Supported OS Management Tool Note Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper-V WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet, SLP Battery Flash Backup and NAND Flash are optional, use parts VR2KUBDM16G and VR2KBBU
31 Vess R2000 Series Service/Support Uplifts PROMISE Technology Service Options 3-Year 9x5 Support with advanced part replacement and credit card guaranteed warranty 3-Year PROMISE ServicePlus-NBD (includes 24x7 phone & web Support) Service for Vess2000 Series RAID Head with and w/out Drives 3-Year PROMISE ServicePlus-NBD (includes 24x7 phone & web Support) Service for Vess J2000 Series JBOD with and w/out Drives 2 Year Extends PROMISE ServicePlus-NBD (includes 24x7 phone & web Support) Service for Vess2000 Series RAID Head with and w/out Drives 2 Year Extends PROMISE ServicePlus-NBD (includes 24x7 phone & web Support) Service for Vess J2000 Series JBOD with and w/out Drives 3-Year 9 x 5 support with PROMISE ServicePlus-NBD Service for USA/Canada for Vess2000 Series RAID Head with or without Drives 3-Year 9 x 5 support with PROMISE ServicePlus-NBD Service for USA/Canada for Vess J2000 Series JBOD with or without Drives 2-Year Ext Warranty.Extends standard warranty by 2YRS USA/Canada for VessR2000 RAID Head with or without Drives 2-Year Ext Warranty.Extends standard warranty by 2YRS USA/Canada for Vess J2000 JBOD with or without Drives 3-Year PROMISE 24x7 Support for USA/Canada for Vess2000 Series RAID Head with or without Drives 3-Year PROMISE 24x7 Support for USA/Canada for Vess J2000 Series JBOD with or without Drives 2-Year Ext Extends 24x7 Support by 2YRS USA/Canada for VessR2000 RAID Head with or without Drives 2-Year Ext Extends 24x7 Support by 2YRS USA/Canada for Vess J2000 JBOD with or without Drives 2 Year Extends PROMISE ServicePlus-NBD Service for Vess2000 Series RAID Head with & w/out Drives 2 Year Extends PROMISE ServicePlus-NBD Service for Vess J2000 Series JBOD with & w/out Drives Integrated and Non-integrated Vess R2000 Included VR2KSE3YRAB VJ2KSE3YRAB VR2KSE2YRAB VJ2KSE2YRAB VR2KSPNBDAA VJ2KSPNBDAA VR2KEW2YRAA VJ2KEW2YRAA VR2KSE3YRAA VJ2KSE3YRAA VR2KSE2YRAA VJ2KSE2YRAA VR2KSENBDAZ VJ2KSENBDAZ
32 Vess A2000 Series Storage Appliances for Video Surveillance
33 Vess A2000 Series NVR Appliance for Video Surveillance Part Number VA2600GXSAIE VA2600GXSAKE VA2600GXSARE VA2200GXSAIH VA2200GXSAKH VA2200GXSARH Form Factor 3U 2U # of Drive Bay 16 6 Drives Included 16 x 2TB Enterprise HDD 16 x 3TB Enterprise HDD 16 x 6TB Enterprise HDD 6 x 2TB Enterprise HDD 6 x 3TB Enterprise HDD 16 x 6TB Enterprise HDD Host Connectivity Number Camera Support Pre-loaded OS Expansion Capability Availability Features 4 X 1GbE Ports FHD Camera FHD Camera Windows Embedded Standard 7 Runtime (WS7P) Standard Via iscsi using Vess R2000 Series Redundant PSU, hot-swap drives, Predictive Data Migration, Video Surveillance Mode Processor Xeon E3-1245V2 i Cache 8GB 8GB Boot Disk Capacity 64GB msata 64GB msata RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60 Support & Warranty VMS Support Management Tool 3-Year 9x5 Support with advanced part replacement and credit card guaranteed Milestone, Genetec WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet, SLP
34 Vess A2000 Series Service/Support Uplifts PROMISE Technology Service Options 3-Year 9x5 Support with advanced part replacement and credit card guaranteed warranty Integrated Vess A2000 Included 3 Year PROMISE 24x7 Support for USA.Canada for Vess A Series with Drives VA2KSP3YRAZ 3 Year PROMISE ServicePlus-NBD Service for USA.Canada for Vess A Series w/drives VA2KSPNBDAZ 2 Year Ext Extends 24x7 Support for USA.Canada for Vess A Series with Drives VA2KSE2YRAZ 2 Year Extends PROMISE ServicePlus-NBD Service for USA.Canada for Vess A Series w/drives 2 Year Ext Warranty.Extends standard warranty by 2YRS USA.Canada for Vess A Series w/drives VA2KSENBDAZ VA2KEW2YRAZ
35 FileCruiser Complete Private Secured Cloud Solution
36 FileCruiser Private EFSS Cloud Solution Secured Private Cloud Solution with Enterprise File Sync & Share Services, Anywhere Anytime Accessible Content and Audit Tracking FileCruiser Appliance Part Number FCSWBS050 Description FileCruiser Software Only SKU with 50 User License and 1 year support and upgrade program Additional Licenses Part Number FSSWSTD50 FSSWSTD100 FSSWSTD500 FileCruiser.SW.with 50 client License FileCruiser.SW.with 100 client License FileCruiser.SW.with 500 client License Description Extended Warranty Part Number FCSW1YS050 FCSW1YS100 Description FileCruiser SW Only Annual Support for 50 User License. Support and Upgrade entitlement for 1 year FileCruiser SW Only Annual Support for 100 User License. Support and Upgrade entitlement for 1 year
37 VTrak Ex30 and Ex10 Diskless Storage Solutions
38 VTrak x30 Diskless Chassis Solutions Note: Check published compatibility list for drive qualifications VTrak Ex30 Series Diskless Chassis VTrak Jx30 Series Diskless Chassis Part Number E630FDNX E630FSNX E830FDNX E830FSNX J630SDNX J630SSNX J830SDNX J830SSNX Form Factor/Drive Host Connectivity 3U 16Bay 4U-24Bay 3U 16Bay 4U-24Bay 4 x 8G Fibre Channel per RAID controller SAS 6G Expansion Capability Availability Features Cascade up to 9 JBOD Dual power supply, hot-swapped BBU, Hot-swap drives JBOD cascading supported Dual power supply and Hot-swap drives RAID Controller Dual RAID Single RAID Dual RAID Single RAID Dual I/O Single I/O Dual I/O Single I/O Cache 2GB data cache per controller, protected with hot-swapped battery backup unit (BBU) N/A RAID support 0, 1, 1E, 5, 6, 10, 50, 60 JBOD Support & Warranty 3-years 24x7 Support with advanced part replacement warranty Supported OS Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware HBA dependent Management Tool Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM N/A Note: SFP s (part X30ADPSFP) are not included with the RAID unit. SAS-to-SATA adapters (part X30BDGLFQUAD) are required for SATA HDD with DUAL RAID controller unit.
39 VTrak x10 Diskless Chassis Solutions Note: Check published compatibility list for drive qualifications VTrak Ex10 Series Diskless Chassis VTrak Jx10 Series Diskless Chassis Part Number VTE610fD VTE610fS VTE610sD VTE610sS VTJ610sD VTJ610sS Form Factor/Drive 3U 16Bay 3U 16Bay Host Connectivity 4G Fibre Channel SAS 3G SAS 3G Port Per Controller 2 x 4G FC 4 x SAS 3G N/A Expansion Capability Availability Features Cascade up to 4 JBOD Dual power supply and Hot-swap drives JBOD cascading supported Dual power supply and Hot-swap drives RAID Controller Dual RAID Single RAID Dual RAID Single RAID Dual I/O Single I/O Cache 512MB data cache per controller, protected with battery backup unit (BBU) 2GB cache upgrade option available (upgrade part VTEMEM2G) N/A RAID support 0, 1, 1E, 5, 6, 10, 50, 60 JBOD Support & Warranty 3-years 24x7 Support with advanced part replacement warranty Supported OS Windows 2008, Red Hat Linux, SuSE Linux, VMware 4.x HBA dependent Management Tool Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM N/A Note: SFP s (part VTESFP4G) are not included with the RAID unit. SAS-to-SATA adapters (part VTSATAMUX4P) are required for SATA HDD with DUAL RAID controller unit.
40 Channel Service/Support Uplifts VTrak x10 and x30 Series Diskless Chassis PROMISE Technology Service Options Ex30 w/o HDD Jx30 w/o HDD Ex10 w/o HDD Jx10 w/o HDD 3-year warranty with 24x7 Phone and Support with Advanced Parts Replacement Included Included Included Included 2-year extended warranty with 24x7 Phone and Support with Advanced Parts Replacement EW2VTE EW2VTJ EW2VTE EW2VTJ 3-year PROMISE ServicePlus Onsite Warranty w/4- hour response + 24x7 Phone and Support (please verify available service areas) SP3YEAR SP3YEAR SP3YEAR SP3YEAR 5-year PROMISE ServicePlus Onsite Warranty w/4- hour response (please verify available service areas) SP5YEAR SP5YEAR SP5YEAR SP5YEAR Additional 1-year period extended warranty for VTrak Ex10 and Jx10 Series for a total of 6 years. Does not include HDDs n/a n/a VTX10EW1T6 VTX10JW1T6
41 PROMISE Rewards Reseller Portal Deal Registration Protect Your Subsystem Sales Get higher margin
42 PROMISE Support Contact Tech Support Contact Information: Phone : (408) Sign in to PROMISE Support Center Product registration, open ticket and obtain RMA Step1. Register yourself as a user Step2. Register your product Step3. Open a case to communicate directly with a PROMISE technical support person about your installation Promise Knowledge Base Services and Warranties Download Center
43 Channel Field Organization Contacts Tech Support Contact : (408) Sales Contact : (408) AK Canada Behrouz Zali Director of Channel Sales w: (408) c: (650) Behrouz.Zali@Promise.com WA OR N. CA S. CA HI NV ID AZ UT MT WY CO NM ND SD NE KS TX OK MN IA WI MI OH IN IL KY MO TN AR MS AL GA LA SC PA M D V A WV NC FL NY VT V T D E NH M A ME Lily Louie Channel Marketing w: (408) Lily.Louie@Promise.com Harry Hoang Sales Engineer Manager w: (408) c: (408) Harry.Hoang@Promise.com Maribel Sepulveda Deal Registration/Order Entry w: (408) Fax: (866) Maribel.Sepulveda@Promise.com West Rodney Lopez Rodney.Lopez@Promise.com w: (408) c: (408) East Michael Bush Michael.Bush@Promise.com w: (408) c: (334) Keating Technologies Inc. Canada West Stewart Hazell shazell@keating.com c: (416) DMR Perry Do w: c: Perry.Do@Promise.com Inside Sales John Holland w: (408) John.Holland@Promise.com Inside Sales Todd Bollentino w: (408) Todd.Bollentino@Promise.com Canada East Richard Macklan rmacklan@keating.com C: (514) Inside Sales Maribel Sepulveda w: (408) Maribel.Sepulveda@Promise.com
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