RocketRAID For Mac User s Guide. SATA 6Gb/s PCI-Express 2.0 x 8 RAID HBA. Revision: 1.00 Jun. 26, 2013 HighPoint Technologies, Inc.

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1 淘汰 RocketRAID 3600 SATA 6Gb/s PCI-Express 2.0 x 8 RAID HBA For Mac User s Guide Revision: 1.00 Jun. 26, 2013 HighPoint Technologies, Inc. 1

2 Copyright Copyright 2013 HighPoint Technologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies, Inc. Trademarks Companies and products mentioned in this manual are for identification purpose only. Product names or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective owners. Backup your important data before using HighPoint's products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint's products or manuals. Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint. Notice Reasonable effort has been made to ensure that the information in this manual is accurate. HighPoint assumes no liability for technical inaccuracies, typographical, or other errors contained herein. 2

3 Table of Contents 1 Features and Specifications Physical Specifications Kit Contents Hardware Description and Installation RocketRAID 3622 Host Adapter board layout Connector and Jumper description Installing the RocketRAID 3622 Host Adapter Verifying Installation RocketRAID 3622 Driver Installation Driver installation Verify Installation of the Software Driver Uninstallation Install / Uninstall HighPoint Web RAID Management Software HighPoint Web RAID Management Software Running the Management Software Web RAID Management Software - Global View Web RAID Management Software - Physical Physical - Controller 1 Devices Physical - Controller 1 Devices Physical Devices Information Physical - Rescan Web RAID Management Software - Logical Logical - Create Array Logical - Spare Pool Logical - Logical Device Logical - Rescan Logical - Beeper Mute Web RAID Management Software - Setting Setting - System Setting Web RAID Management Software - Event Web RAID Management Software - SHI (Storage Health Inspector) Web RAID Management Software - Recover Web RAID Management ICON Definition List EFI EFI Update Booting MacOS X from RocketRAID 3622 Adapter via EFI Thank You Customer Support

4 HighPoint RocketRAID 3622 PCI-Express 2.0 x8 SATA HBA For Mac HighPoint's newest class of SATA RAID HBA's, the RocketRAID 362x series, represent the industry's most cost-effective 6Gb/s Hardware RAID Solution. RocketRAID 362x HBA's are ideal for large-scale configurations of 6Gb/s SATA hard drives, and were designed specifically for I/O intensive business and media applications that require a superior level of reliability, data redundancy, and consistent transfer rates. HighPoint 6Gb/s SATA Hardware RAID Solutions RocketRAID 362x HBA's utilize a dedicated RAID-on-Chip processor and 512MB of DDR3 cache, which offload RAID-related processing from the host system, freeing up valuable resources and ensuring consistent, high-speed data transfer. A comprehensive management suite delivers a wide-selection of storage monitoring, maintenance and recovery features to help secure mission critical data from the risks of hardware failure. 1 Features and Specifications Hardware Specifications Marvell 88RC9580 RAID-on-Chip Processor 512MB DDR3 Cache memory with ECC Protection Optional Battery Backup Module (HPTBBU-05) PCI-Express 2.0 x8 host interface 8 SATA Device channels 6Gb/s per channel 2x Mini-SAS Ports Dual Mini-SAS External connectors (SFF-8088) Alarm Buzzer / LED indicators (RocketRAID 3620 only) Directly supports up to 8 SATA Devices Backward Compatible with HighPoint RAID HBA Thunderbolt Aware Enabled Low Profile Form Factor RAID Features Suite RAID 0, 1, 5, 6, 10, 50, JBOD Redundant RAID Configuration for Array availability RAID Initialization Types - Background, Foreground and Quick Native Command Queuing (NCQ) Staggered Drive Spin Up Spin Down Idle Disk Enhanced data protection with Write Journaling feature NVRAM keeps tracks I/O transaction logs S.M.A.R.T Support Auto Rebuild on spare drive Hot-Plug and Hot-Swap support Larger than 2 TB drive support Bootable RAID Array support Write Back or Write-Through Cache support Configuration Management Suites User friendly Browser-based Management Interface Easy to use BIOS configuration Tool 4

5 Linux Command Line Interface (CLI)-Scriptable configuration tool Hot key (ctrl-h) boot-up RAID manager via BIOS Web browser-based RAID management software (Web GUI) Command Line Interface (CLI) Supported Storage Expansion Options SATA Port Multiplier, HighPoint SATA Expander Modules Monitoring and Management Support SMTP, SGPIO, SES2, LED Status, Event Log Operating System Support Mac OS X 10.5 and newer 5

6 2 Physical Specifications Dimensions: Size: 167mm x 68mm x 19mm (6.57 x 2.68 x 0.06 ) EMI: FCC Part 15 Class B and CE Thermal and Atmospheric Characteristics: Work Temperature Range: +5 C ~ + 55 C Relative Humidity Range: 5% ~ 60% non-condensing Storage Temperature: -20 C ~ +80 C MTBF: 920,585 Hours Electrical Characteristics: PCI-E 3.3V 12V Power 1W max 9W max 6

7 3 Kit Contents RocketRAID 3622 Card Quick Installation Guide HighPoint Software CD One Low-Profile Bracket 7

8 4 Hardware Description and Installation 4.1 RocketRAID 3622 Host Adapter board layout J2 J9 J6 RocketRAID Connector and Jumper description Connector / Jumper description RocketRAID 3622 J9 I2C connector J6 BBU connector A1, A2 N/A F1, F2 N/A PORT1, PORT2 Mini-SAS Port (SFF-8088) Active/FAIL LED PIN connector: The LED connectors are designed for use with server chassis and backplanes. For more information, please download the LED connection guide: BBU connector: This connector is for the optional battery backup unit (HPTBBU-05). 4.3 Installing the RocketRAID 3622 Host Adapter Note: Make sure the system is powered-off before installing the RocketRAID host adapter. The RocketRAID 3622 includes both standard and low-profile brackets. It may be necessary to attach the low-profile bracket in place of the standard bracket, depending upon the chassis design. 1. Open the system chassis and locate an unused PCI-E 2.0 x8/ x16 slot or PCI-E 3.0 x8/ x16 slot. 2. Remove the PCI-E slot cover. 3. Gently insert the RocketRAID 3622 into the PCI-E slot, and secure the bracket to the system chassis. 8

9 RocketRAID After installing the adapter, attach the hard disks or enclosure backplane to the host adapter using the Mini-SAS cables. Note: Many server-level chassis include hard-drive hot-swap bays. For these system chassis, cables are attached to the chassis backplane, rather than directly to each individual hard drive. Consult the chassis manual for proper installation procedures. 5. Close and secure the system chassis. 4.4 Verifying Installation Once the host adapter and hard drives have been installed into the chassis, boot-up the system to verify that the hardware is properly recognized. If the system detects the presence of the adapter, the RocketRAID 3622 will be displayed in the system information PCI Cards window. 9

10 5 RocketRAID 3622 Driver Installation 5.1 Driver installation Once you have installed the RocketRAID 3622 Card and booted your Mac, follow these instructions to install the drivers and the HighPoint RAID Management software: 1. Click the System Information icon. 2. Click PCI Cards. A single PCI entry labeled pci1103,3622 be displayed. Driver Installed should be reported as No for this entry. 3. Insert the RocketRAID Series Software CD into your Mac DVD drive and navigate to the Mac Software package folder: /Driver/RR45xx_36xx /Mac. 4. Double-click on the *.dmg file to mount the disc image. Double-click on the installer package labeled to start the installation process. 10

11 5. Follow the onscreen prompts to install the RocketRAID 3622 driver. After the install has completed, you will be prompted to restart your Mac. You will need to restart in order to use the RocketRAID

12 5.2 Verify Installation of the Software 1. Click the System Information icon. 2. Click PCI Cards. A single PCI entry labeled pci1103,3622 be displayed. Driver Installed should now be reported as Yes for this entry. 5.3 Driver Uninstallation 1. Go to the Mac Software package folder: /Driver/RR45xx_36xx /Mac. 2. Double-click on the uninstaller icon to start the uninstallation process. 12

13 3. If you are not logged in using the root account, the system will ask you to input the user s password: 4. Enter the user password and press Return. This will complete the uninstall procedure. 13

14 6 Install / Uninstall HighPoint Web RAID Management Software The HighPoint RAID Management software provides RAID configuration and management features. The software can be installed from the HighPoint software CD. The RocketRAID 3622 driver and HighPoint RAID Management software will be installed and uninstalled at the same time. So you don t need install and uninstall them separately. To run the Web GUI, start your browser and enter the following URL address or click on the shortcut icon on the desktop: Note: The user name RAID and password hpt for the WebGUI management. 14

15 7 HighPoint Web RAID Management Software HighPoint s web-based RAID Management Software is used to monitor and configure hard disks and RAID arrays attached to HighPoint RocketRAID host adapters. The software package must be installed on system with supported HighPoint RocketRAID controllers installed, and the device driver must be loaded to run the service. A web browser with XML support is required on the client side, e.g. Sarfari, Mozilla, FireFox or Google s Chrome. 7.1 Running the Management Software To run the Web GUI, start your browser and enter the following URL address or click on the shortcut icon on the desktop: Use the short cut icon that is created desktop during the web GUI installation to start the web GUI. If you are accessing Web GUI on a remote system please update the "localhost" to the server addressed. If you can't connect to local system, please check if hptsvr.exe is running on the system. If you can't connect to a remote system, check if hptsvr is running on that system and you can access the remote system via TCP/IP connection. If you have firewall configured, make sure TCP port 7402 is not blocked. 15

16 Log into Web GUI Enter default User Name and Password User Name: RAID Password: hpt Remote Login Users connected to a local network can remotely access the web GUI through the IP address the machine is located on. Open a terminal and type in the following command: ifconfig Once the IP address is obtained users can remotely access the machine by typing in the following address: Address:

17 7.2 Web RAID Management Software - Global View Controller(0): Drop-down menu that displays the controller that is currently being managed. Host Adapter Model: Name of the RocketRAID series controller Enclosure Count: Total number of HighPoint Rocket EJ devices connected Logical Drive: Total number of Logical Drives created (single disk or RAID arrays) Physical Drive: Total physical drives detected by the RocketRAID controller Total Capacity: Total capacity of all detected HDD s Configured Capacity: Total GB of capacity configured for in Logical devices Free Capacity: Total GB of capacity that is free for use in creating a JBOD or RAID array 17

18 7.3 Web RAID Management Software - Physical Controller Information Model Name: RocketRAID model number BIOS Version: RocketRAID BIOS version Vendor: Vendor Name PCI Bus Number: PCI slot information PCI Device Number: PCI device number PCI Func Number: PCI function number Update EFI BIOS from the web GUI. Browse for BIOS image and click the Submit button. 18

19 7.3.1 Physical - Controller 1 Devices Physical Devices Information: These are the devices attached to the controller. Information includes the device model, serial number and capacity Physical - Controller 1 Devices Physical Devices Information Unplug: Powers off the device or RAID array and allow you to remove the device Model: Device model information Revision: Firmware revision Location: Location number of the device on the host adapter Max Free: Max free space for creating a single disk JBOD or to be part of a RAID array Status: Device status is Legacy or Normal Serial Number: Serial Number of device Capacity: Total capacity of the device Read Ahead: Caching mode to improve Read performance Write Cache: Caching mode to improve Write performance NCQ: Native Command Queuing, I/O commands that are in a queue are re-ordered for better efficiency Identify LED: A blinking courser to identify the location of a HDD 19

20 7.3.3 Physical - Rescan The item will rescan the controller to detect devices. 20

21 7.4 Web RAID Management Software - Logical Logical Device Information: It is the logical disk that is connected to the HBA and has already been reported to the operating system. Example: Windows Disk Management Disk (x) Linux - /dev/sd(x) Mac OS X Disk Utility Physical Device Information: The physical disk attached to the HBA. 21

22 7.4.1 Logical - Create Array 1. Array Type Choose the RAID type to create. The RocketRAID 3622 supports RAID 0, 1, 5, 5, 10, 50 & JBOD. 22

23 2. Array Name Enter the name for the RAID array. 3. Initialization Method There are four methods to choose from. Keep Old Data: This is the default option when creating a RAID array. A. This option leaves existing data intact. B. This option does not initialize the array disk. You can use this option when creating RAID arrays with new hard disks (initialization is not generally necessary for new drives, as they contain no data). C. In some cases, this option can be used to recover disabled RAID arrays. Quick Init: The RAID array will be immediately accessible. A. This option will delete all content on the disks. B. This option will not perform disk array initialization. When new HDD s are used this option can be ignored since the there is no data on the hard disks. Foreground: The RAID array is not accessible until initialization is completed. A. This option will delete all content on the disks. B. The logical disks will not be reported to the operating system until initialization is complete. 23

24 This method is faster than Background, and requires far less time to complete. Background: The RAID array is accessible while disk initialization is being performed. A. This option will delete all content on the disks. B. This method will slow the initialization process, but allows the array to be utilized immediately. 4. Cache Policy There are two options available when creating redundant RAID arrays (1, 5, 6, 10, 50). Write Back Provides higher write performance for redundant RAID arrays. Data is at risk when there is a power failure, system kernel panic and/or the system is not responsive. Write Through Provides superior data protection when there is a power failure. Data is written directly to disk. 24

25 5. Block Size Block sizes are adjustable from 16K through 1024K, default is 64K 6. Number of RAID 5 member disk This option is related to creating a RAID 50 array. 7. Select All This will select all of the HDD for the RAID array. 25

26 8. Logical Device Information After the array has been created, it will be displayed under Logical Device Information. The following information is displayed for each array: Name: Default name of the RAID array Type: Type of RAID array Capacity: Total capacity of the RAID array Cache Policy: Redundant RAID array options for performance or protection Block Size: RAID array block size Sector Size: RAID array sector size OS Name: Status: Name of HDD seen in the OS Status of RAID array. Other option include (Normal, Critical, Disable, Rebuilding, Verifying) 26

27 9. Maintenance Maintenance provides a selection of general maintenance features and options for the selected array: The arrays current status and RAID level determine which options and features are provided by Maintenance: 1) RAID status is Normal, there will be a Verify button available. 2) RAID status is Critical, there will be a Add button available. 3) After Add Disk then Rebuilding, it displays Stop button. Delete: Delete the selected RAID array Unplug: Power off the RAID array and remove it Rebuild: Add a disk and rebuild a critical RAID array to normal Change Cache Policy: Toggle between Write Through and Write Back. 4) Write Through: Lower Write performance because data is written directly to HDD. Data cannot be lost due to power failure or some other circumstance. 5) Write Back: Higher Write performance but chances of data lose are greater since data still resides in cache. 6) Rename: Rename the RAID array other than the default 27

28 7.4.2 Logical - Spare Pool When creating redundant RAID arrays (1, 5, 6, 10 or 50) a Spare HDD can be configured to automatically help rebuild a degraded redundant RAID Logical - Logical Device Displays logical devices hosted by the RocketRAID 3622 HBA. 28

29 7.4.4 Logical - Rescan When hot-plugging a single device or RAID array, the Rescan button prompts the RocketRAID HBA to scan for device changes Logical - Beeper Mute This will temporarily disable the internal speaker on the RocketRAID 3622 controller. 7.5 Web RAID Management Software - Setting This tab displays various controller related settings and options: Setting - System Enable auto rebuild: If enabled, any new disk attached to the HBA will be used to rebuild the critical RAID array. Note: The new disk needs to be equal to or larger than the minimum capacity among the remaining disk members of the array. Enable Continue Rebuilding on error: Enabled by default. If disabled, the Web GUI will ignore bad sectors/read failures and allow the rebuild process to continue. Warning: this option should only be enabled in the case of an emergency data inconsistency or data loss may result. Review the Event Log before enabling this option, and check for HDD bad sector events. If bad sectors are 29

30 found, we recommend first contacting the HDD manufacturer, then technical support, for further advice. Enable audible alarm: When a disk goes off-line the beeper on the HBA will sound. Set Spindown Idle Disk (Minutes): Restrict to localhost access: Hard drives can be instructed to spin down when there is no disk activity for a set period of time. You are free to specify the interval from 10 to 240 minutes. This option is used to restrict web GUI access to the local system and not allow remote access. Set Rebuild Priority: When rebuilding a critical RAID array there are five rebuilding options to choose from. Each rebuild priority will affect the rebuild completion time. Lowest Lowest Priority when rebuilding arrays. System resources will be assigned to all other tasks first. Low Low Priority. Most of the system s tasks have priority over the rebuild procedure. Medium Medium Priority is the default option system resources are equally distributed between the rebuild procedure and other system tasks. High High Priority the majority of available system resources will be directed towards the rebuild procedure. Highest Highest Priority the HBA will utilize all available system resources to rebuild the array. Port Number 7402: The listening port number used to log into the web GUI is the default port number. Other port numbers can be used in place of the default as long as they are free. 30

31 Password Setting: The default password hpt can be changed. Note: If the current password is lost or forgotten, you can uninstall and reinstall the Web RAID Management software to restore the default settings. When changing the password, the maximum number of characters allowed is eight Setting - The RocketRAID HBA can be configured to send Event Log entries to one or more addresses. 31

32 7.6 Web RAID Management Software - Event The Event tab will open the Event View interface. Event View logs all RAID related activity including administrative actions, warnings and hardware failures. Clear: Next: Download: Click Clear to remove all current entries from the Event View log. The Event View log can span several pages. Click Next to view past entries. The Event View log can be saved as a text file for reference. 32

33 7.7 Web RAID Management Software - SHI (Storage Health Inspector) Storage Health Inspector: SHI will inspect each HDD periodically. If any abnormal status is found, it will be recorded in the Event log. SHI can help to identify problems with HDD s and prevent further damage or data loss. If additional proof of errors is needed, the HDD s can be placed onto the onboard SATA port and a 3rd party SMART software utility can be run. HDD Temperature Threshold: SMART: Setup the HDD temperature threshold to prevent HDD overheating. When the HDD goes beyond the threshold an alert will be triggered. SMART attributes for each HDD will be displayed. 33

34 Task List: The Task tab allows you to schedule maintenance sessions for RAID 1, 5, 6, 10 and 50 arrays. Regular maintenance is highly recommended for any redundant RAID array, and is essential for maintaining healthy, reliable storage configurations. The interface allows you to name each task, and specify the frequency, date, hour minute and second for each session. 34

35 7.8 Web RAID Management Software - Recover Recover can help repair RAID arrays that have been assigned the disabled status. This feature helps protect RAID configurations by storing multiple copies of RAID configuration data, which administrators can use to restore a disabled RAID array. Note: There is a separate How-To guide that explains this Recover feature. 7.9 Web RAID Management ICON Definition List The definitions of each ICON used by the RAID Management interface are listed below (the examples use a RAID 5 array for reference). Icon Description The array status is "Normal". The array has stopped Initializing. Current status is Uninitialized. The array is Initializing : Initializing (Foreground) and Initializing(Background). The array is performing a data consistency checking and its current status is Verifying. The array status is "Critical" - a disk is missing from the RAID array. The array status is "Verifying". This indicates that the array is running a data integrity check. 35

36 The array status is "Rebuilding". This occurs when the data verification fails or when adding a new disk into the "Critical" array. The array status is "Critical". This indicates that current array needs "rebuild". This icon will also show up on a device in a RAID disk member as needing to "rebuild" its data. The status of the "Array" or "Device" is "Disabled". The array is "Initializing". There are two types of initialization- Foreground and Background. The array OCE/ORLM operation has stopped. This icon means the RAID array is "Uninitialized". On the RAID array either Foreground or Background initialization has stopped (Incomplete). On a disk ( ), it indicates that the disk is not initialized and will need to be initialized for the 1 st time before it can be used with HighPoint RAID card. The device status "Legacy". An existing file system has been created on the HDD. The device is a "Spare". It is used to replace the failed RAID disk member to rebuild automatically. Information. Warning. Error. The array is inconsistent and it needs to rebuild. The current status is Critical. Array disk member diagram is listed below. It shows a RAID-5 disk member is lost and its current status is Critical. Array disk member diagram is listed below. The array is rebuilding and its current status is Rebuilding. Array disk member diagram is listed below. The array is not available. Two scenarios can cause this to happen. First - a lost RAID disk member exceed the minimum required to maintain a RAID level. Second - a disk 36

37 failed before the initialization or rebuilding process complete. The status is in Disabled. Array disk member diagram is like this: 37

38 8 EFI EFI is the boot function of RocketRAID EFI Update You can install and update the EFI to RocketRAID 3622 adapter via its Web Management interface. 1. Visit the website to download the latest EFI. 2. Extract the download zip file to a local directory. 3. To run the Web GUI, start your browser and enter the following URL address or click on the shortcut icon on the desktop: 4. Click the Choose File button in the Physical item. 38

39 5. Browse to the location of the EFI BIOS download and select the rr3622.blf file. Click the Choose button. 39

40 6. After the EFI BIOS has been updated, the Web GUI will prompt you to reboot OS X. Click OK to restart the system. 8.2 Booting MacOS X from RocketRAID 3622 Adapter via EFI Currently Mac OS X cannot be directly installed to Legacy disks or arrays hosted by the RocketRAID 3622 HBA. You will need to clone the current system drive to a disk or array attached to the RocketRAID HBA. The following procedure assumes the RocketRAID HBA and Web GUI is already installed. 1. Booting from an existing MacOS X system. 2. Install RocketRAID 3622 driver and Web RAID Management software. Please refer to the chapter 5 and Setup an array using the Web RAID Management interface. Please refer to the chapter Run MacOS X Disk Utility and create a new volume on the Legacy disk or array. 40

41 5. Clone the OS X system disk to this new volume using a cloning /duplication utility. We recommend Carbon Copy Cloner: 6. Double click the Carbon Copy Cloner icon, select the source and destination disk in the following window. 41

42 7. Select Clone button, the clone process will start. 8. Open MacOS X System Preferences window and select "Startup Disk". Select the new volume as startup disk and click "Restart". 9. MacOS X will boot from the legacy disk or array. You can remove the old system volume if it is no longer required. 42

43 9 Thank You Thank you for purchasing the RocketRAID 3622 SATA RAID Host adapter. We appreciate your support, and welcome any questions, comments or product suggestions you may have. 43

44 10 Customer Support If you encounter any problems while utilizing RocketRAID series host adapters, or have any questions about this or any other HighPoint Technologies, Inc. product, feel free to contact our Customer Support Department. HighPoint Technologies, Inc. websites: Web Support: 44