Installation and Setup Guide

Transcription

1 Installation and Setup Steps Installation and Setup Guide EMC DATA DOMAIN DD880 Storage System The steps for a complete installation and configuration are: 1. 1 Install Hardware 2. 2 Define the Data Domain system information for your site 3. 3 Perform initial system configuration 4. 4 Configure the system for data access 5. 5 Configure optional software 6. 6 Perform optional additional system configuration 1 Install Hardware 1. Unpack the Data Domain system. A system consists of a DD880 controller and up to 192 TB raw storage in ES20 expansion shelves. 4 Open the packing boxes for the controller and expansion shelf or shelves. 4 Remove the accessories and rack mount kits for all system components. 2. Install the appropriate rack mounting hardware for the controller and ES20s into a 19-inch, four-post rack. Ensure that the rack is securely anchored to prevent tipping. Load the rack or cabinet beginning at the bottom to prevent the rack from becoming top heavy. Be sure to plan appropriate vertical space to accommodate the 4U controller and 3U for each ES20 expansion shelf. 4 See the instructions included with the rack mounting kit. 4 Use the rack installation instructions that are included with the slide rails in the ES Install the controller and expansion shelves in the rack. 4 Remove the controller, ES20s, and bezels from the shipping boxes. 4 Install each component horizontally on the corresponding slide rails and slide in the rack in the order described in the Expansion Shelf Hardware Guide. Be sure one person is at each side of each of the component to guide it into the rail ends. 4 Secure the components in the rack with the thumb screws. 4. Connect ES20 shelves to the controller. Connect the controller s SAS ports to the ES20 shelves based on the cabling diagrams for expansion shelf connectivity. See Figures 5 and 6. Use the cable management hardware provided to organize all cables. 5. Connect an administrative console. Attach a serial console to the controller s serial port, or use KVM connections to connect monitor (VGA port), keyboard and mouse. See Figure Enable data transfer connectivity. Repeat for each connection. 4 Ethernet connection: To use 1 Gb copper Ethernet, attach a Cat 5e or Cat 6 copper Ethernet cable to an RJ45 Ethernet network port (start with eth0 and go up) on the controller. Attach the other end to an Ethernet switch or to an Ethernet port on your server. For 1 Gb fiber Ethernet, use multimode fiber cables with LC connectors. For 10 Gb copper Ethernet with a CX4 connector, use an IEEE draft standard 802.3ak / D5.3 compliant cable or a Data Domain CX4 cable. Not all CX4 cables qualify. For 10 Gb copper Ethernet with SFP+ connectors, use a qualified SFP+ copper cable. For 10 Gb fiber Ethernet, use MMF- 850nm cables with LC duplex connectors. See Figure 1. 4 Fibre Channel connection: Attach a Fibre Channel fiber optical cable (LC connector) to a VTL HBA port on the controller, and attach the other end (LC connector) to a Fibre Channel switch or to a Fibre Channel port on your server. See Figure 1 for PCI card locations for the VTL HBAs. 7. Provide redundant power to the system. 4 Controller power: Connect power cables to both receptacles and set the power cable tie wraps. See Figure 1. 4 ES20 power: Connect power cables to both receptacles and set the power cable retention clips. See Figure Turn ES20 shelves on followed by the controller. 4 ES20 power: Turn the power switch to on for each of the two power supplies for each ES20 expansion shelf. See Figure 4. 4 Wait approximately 3 minutes after all expansion shelves are turned on. 4 Controller power: Press the Power button. See Figure 2. 4 Attach the bezels. 9. Collect the information needed for installation. Enter the information in section 2 on the other side of this sheet. Safety All plug-in modules and blank plates are part of the fire enclosure and must be removed only when a replacement can be added immediately. The system must not be run without all parts in place. 4 A controller must be operated only from a power supply input voltage range of V~. A shelf must be operated only from a power supply input voltage range of / V~. See Specs for more info. 4 Each component is intended to operate with two working power supplies installed. 4 Provide a suitable power source with electrical overload protection. 4 A safe electrical earth connection must be provided to the power cord. Check the grounding of the power sources before applying power. 4 The plug on each power supply cord is used as the main disconnect device. Ensure that the socket outlets are located near the equipment and are easily accessible. 4 Permanently unplug the unit if you think it is damaged in any way and before moving it. If the unit is powered by multiple sources, disconnect all supplied power for complete isolation. 4 The power connections must always be disconnected prior to removal or replacement of a power supply module from any of the components in the system. Standby power can remain for several seconds. Wait until all LEDs are dark before proceeding. 4 A faulty power supply module must be replaced within 24 hours. 4 Do not lift system components by yourself. A controller weighs 90 lbs (41 kg) and an ES20 expansion shelf weighs 78 lbs (35.5 kg). 4 Do not lift an ES20 by the handles on the PSU/ cooling module. The handles are not designed to support the weight of the populated shelf. 4 To comply with applicable safety, emission, and thermal requirements, covers must not be removed and all bays must be fitted with plug-in modules. 4 Load the rack beginning at the bottom to prevent the rack from becoming top-heavy. 4 Do not extend components on slide rails until you have loaded at least three or more similarly weighted items in the rack, or unless the rack is bolted to the floor or overhead structure to prevent tipping. Warning: When the system is in normal use, the system controller top cover must be secured with the two Phillips captive screws provided at the front of the system to prevent users or operators from accessing the service areas. Caution: If the system is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. Caution: The RJ45 sockets on the motherboard/pci cards are for Ethernet connection only and must not be connected to a telecommunications network. ESD Precautions Data Domain recommends that you fit and check a suitable antistatic wrist or ankle strap and observe all conventional ESD precautions when handling plug-in modules and components.

2 Data Domain DD880 Storage System Figure 1: rear panel and Input/output Connectivity Slot 7 Slot 6 Slot 5 NVRAM 2 NVRAM 1 Ethernet 1 or VTL 2 or empty Slot 4 VTL 1 or Ethernet 2 or empty Slot 3 PCI-e (x4) Slot 2 PCI-e (x4) Slot 1 PCI-e (x4) SAS HBA 3 SAS HBA 1 SAS HBA 2 Figure 2: Front panel and disk locations Blue circles illustrate the locations of the four hot-swap disks. All the other disk slots are filled with drive filler blanks to ensure proper air flow through the chassis. Hot-swap disks: Physical location: Logical numbering: Drive filler blanks: Front Operator Panel Buttons Push Button Definition System Reset Resets hardware and firmware. Use ballpoint pen to activate. Power Press to start boot (power on). Never shut down the system by pressing the power button. System ID Lights blue LED front and rear to ID chassis in a stack. Mutes audible alarm, if active. Front Operator Panel LEDs LED Status Hard Drive Activity LANs 1 and 2 Status Power System ID Blinking green: Drive active Amber: Drive fault Blinking green: Active Steady green: Good Blinking green or amber: Warning Solid amber: Critical error Steady green: power on Solid blue: ID button has been pressed Data Domain ES20 Expansion Shelf Figure 3: ES20 Shelf disk-drive numbering and components: Figure 4: ES20 Shelf rear panel Rack Mounting Procedure Use the rack installation instructions that are included with the slide rails in the ES20 Expansion Shelf shipping crate.

3 Connecting Multiple Expansion Shelves Expansion Shelf Cabling Multiple expansion shelves are connected together and to the controller with qualified SAS cables. See the illustrations in this section. Before you start this installation, read the Data Domain Expansion Shelf Hardware Guide, which contains important safety and cabling details. 4 Use a SAS cable with an SFF-8088 (mini-sas) connector to connect to the SAS port on controller and an SFF-8470 connector to connect to the ES20. 4 Use the SAS cable with the two SFF-8470 connectors to connect one ES20 to another ES20. NOTE: The system supports any combination of up to twelve 8 TB or 16 TB shelves, with a maximum of 192 TB or raw storage. IMPORTANT: The SFF-8470 connectors must be secured with their screw lock assemblies. The screw locks ensure a robust mechanical connection and are essential to avoid cable stress at the solder joints of the connector. Hot Addition of Expansion Shelves The system supports the hot addition of up to 12 expansion shelves. Use the following steps to perform the addition. 4 Install the new expansion shelf or shelves using the instructions in the Install Hardware section, steps 1, 2, and 3. Addition of One, Two or Three ES20s 4 First ES20: Connect a SAS cable with a mini-sas connector from controller port 3A (the top port of PCI Slot 3) to the ES20 Controller A HOST port. Connect a SAS cable with a mini-sas connector from controller port 1B (the bottom port of PCI Slot 1) to the ES20 Controller B HOST port. 4 Second ES20: Connect a SAS cable with a mini-sas connector from controller port 1A (the top port of PCI Slot 1) to the ES20 #2 Controller A HOST port. Connect a SAS cable with a mini-sas connector from controller port 2B (the bottom port of PCI Slot 2) to the ES20 #2 Controller B HOST port. 4 Third ES20: Connect a SAS cable with a mini-sas connector from controller port 2A (the top port of PCI Slot 2) to the ES20 #3 Controller A HOST port. Connect a SAS cable with a mini-sas connector from controller port 3B (the bottom port of PCI Slot 3) to the ES20 #3 Controller B Addition of Four and Up to Twelve ES20s 4 Fourth ES20: Install ES20 #4 above ES20 #1. Remove the cable that connects controller port 3a to the ES20 #1 and place it in the ES20 #4 s A Connect the A Host ports on ES20 #1 and #4 using a shelf-to-shelf cable. Note: When adding a fourth through twelfth ES20, do not move the cabling for ES20 Controller B It is always attached to the First ES20 (located in Shelf Set 1); the Second ES20 (located in Shelf Set 2); and the Third ES20 (located in Shelf Set 3). 4 Fifth ES20: Install ES20 #5 above ES20 #2. Remove the cable that connects controller port 1a to the ES20 #5 and place it in the ES20 #5 s A Connect the A Host ports on ES20 #2 and #5 using a shelf-to-shelf cable. 4 Sixth ES20: Install ES20 #6 above ES20 #3. Remove the cable that connects controller port 2a to the ES20 #3 and place it in the ES20 #6 s A Connect the A Host ports on ES20 #3 and #6 using a shelf-to-shelf cable. 4 Seventh ES20: Install ES20 #7 above ES20 #4. Remove the cable that connects controller port 3a to the ES20 #4 and place it in the ES20 #7 s A Connect the A Host ports on ES20 #7 and #4 using a shelf-to-shelf cable. 4 Eighth through Twelfth ES20: Install the shelves in the correct first, second, or third shelf set (see Figure 5). Recable the A HOST port as described above. For more information, see Data Domain Expansion Shelf Hardware Guide. Power Up and Final Configuration 4 Power on the expansion shelf or shelves using the instructions in the Install Hardware section. 4 Use the disk show raid-info command followed by the disk add enclosure enclosure-id command when ready to put the enclosure into use and expand the capacity of the system. The enclosure-id is always 2 for the first added shelf, and 3 for the second. The Data Domain controller always has the enclosure-id of 1 (one). Use 0.5 m cables for shelf-to-shelf; 1 or 2 m cables for head-to-shelf. SAS Cable Routing Rules for A side 4 A side ES20 controller slots have yellow labels 4 a port on HBA always connects to A controller on ES20 1a A side of top ES20 in set 2 2a A side of top ES20 in set 3 3a A side of top ES20 in set 1 4 A side routes from the top down SAS Cable Routing Rules for B side 4 B side ES20 controller slots have blue labels 4 See second bullet of A-side instructions above and substitute B for A, and b for a. 4 B side routes from the bottom up Figure 5: Multi-pathing with Twelve Shelves Figure 6: Recommended ES20 Cabling Diagram EMC DATA DOMAIN DD880 INSTALLATION AND SETUP GUIDE SIDE 1

4 2 Define the Data Domain System Information for Your Site System Setup Worksheet An installation requires information unique to your site. Before starting the installation, provide values for the system information listed below. 1. A fully qualified host name for the system: 7. Backup servers (or * for all): 8. Administrator s password: 2. The DNS domain name: 3. Use Table 1 (below) to enter Ethernet connectivity information. 4. A routing gateway IP address (if no DHCP): 5. DNS server IP addresses (if no DHCP) (fill in below): Primary Secondary Tertiary 9. Host name from which to administer the system: 10. Administrator s address (or admin group alias): 11. (Optional) Description of the system s physical location: 12. Mail server (SMTP) host name: 6. Select the CIFS authentication method: Workgroup Active Directory 13. Time zone name (default is US/Pacific): Workgroup name: WINS servers: Backup user name: Password: Realm name: WINS servers: Domain admin name: Password: 14. System Controller ID from the License Code document provided in the accessory kit. Use this ID to obtain the unique WWPN for this controller using the WWPN tool at Table 1: Ethernet Connectivity eth0 eth1 eth2 eth3 eth4 eth5 Enable (circle one) Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No Use DHCP (circle one) Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No IP address (if no DHCP) Netmask (if no DHCP) 3 Perform Initial System Configuration NOTE: The system might not be usable for up to three hours if the NVRAM batteries are discharged. Refer to the NVRAM Battery Charging Instructions for more information. Log into the system with the user name of sysadmin. The password is the system s serial number. A Configuration Wizard is provided. There are six sections to the configuration: Licenses, Network, File System, System, CIFS, and NFS. Complete each of the six sections. Using the CLI Configuration Wizard At the first login, the configuration utility starts. The list entries in the utility can be separated by commas or spaces, or both. 4 At each prompt, enter a value, OR 4 Enter a question mark (?) for more details, OR 4 Press Enter to accept the value displayed in braces. The Configuration Wizard guides you through the configuration steps, one section at a time. Follow the Configuration Wizard instructions for entering appropriate values. At the end of each configuration section, you can choose to: 4 Save Save the displayed configuration. 4 Cancel Delete all new values and go to the next section. 4 Retry Restart the input entry at the beginning of the current section. The value entered previously appears as the default value at each prompt.

5 4 Configure the System for Data Access The Data Domain system provides multiple protocols for data access: NFS, CIFS, VTL, and OST (OpenStorage). You need to configure one or more protocols for data access, depending on your environment. You also need to configure the clients for accessing the Data Domain system with the protocol of your choice. NFS The NFS configuration section in the Perform Initial System Configuration section sets up the NFS clients to allow access to /backup on the Data Domain system. You also need to set up the NFS clients to allow access to /backup on the Data Domain system. This can be done using the following steps: 4 Create a mount point (directory) such as /dd/rstr01/backup, and create an administrative mount point, such as /dd/rstr01/ddvar 4 NFS mount the directories on the new mount points. For example: mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 68,wsize=32768 rstr01:/backup /dd/rstr01/backup mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 68,wsize=32768 rstr01:/ddvar /dd/rstr01/ddvar 4 Add the following lines to the file /etc/vfstab (the file name may be different depending on your UNIX-based system). The lines mount the directories at every reboot. For example: system:/backup - /dd/rstr01/backup nfs - yes hard,intr,vers=3,proto=tcp, rsize=32768,wsize=32768 system:/ddvar - /dd/rstr01/ddvar nfs - yes hard,intr,vers=3,proto=tcp, rsize=32768,wsize= To cause backup software to abort when the system is not mounted, create a backup directory within the mounted file system, such as /dd/rstr01/backup/disk1 4 For more configuration information, see the specific Data Domain Integration Documentation at CIFS The CIFS configuration section in the Perform Initial System Configuration section sets up the CIFS clients to allow access to /backup on the Data Domain system. You also need to set up the CIFS clients to allow access to /backup on the Data Domain system. For additional configuration information, see the specific Data Domain Integration Documentation at VTL (optional license required) For the VTL software option, see the Data Domain technical note Integrating the Data Domain Appliance VTL with SANs. See the specific Data Domain Integration Documentation for setting up backup software from other vendors: OpenStorage (optional license required) For setting up the Data Domain OST feature, see the Data Domain OpenStorage (OST) Administration Guide available at Application Integration For information about how to integrate the Data Domain system with backup software, see the documentation for the applicable application at the Data Domain Integration Documentation section on the Data Domain Support web site 5 Configure Optional Software If you purchased optional software for the Data Domain system such as Replicator or Retention Lock, the licenses are enabled on your Data Domain system prior to shipment. You need to configure them for use. Details configuring the optional software can be found in the DD OS Administration Guide. Access the latest documents at 6 Perform Optional Additional System Configuration Additional System Configuration Any system command that accepts a list, such as a list of IP addresses, accepts entries separated by either commas or spaces. See the DD OS Commmand Reference Guide for command details. Give access to additional backup servers: # nfs add /backup {* client-list} [options] Add users to the list that reports system problems: # alerts add -list Add users to the system report list: # autosupport add -list Enable FTP or TELNET: # adminaccess enable {ftp telnet} Add remote hosts to use FTP or TELNET: # adminaccess add {ftp telnet} fqdn-host-list Add a user: # user add name [priv {admin user}] Change a user s password: # user change password username To Shut Down the System Important: Never shut down the system by pressing the power button. Instead, use: # system poweroff Troubleshooting Tips For troubleshooting information see the Data Domain Support web site

6 Where to Go for More Information For information about How to configure the system New features, enhancements, known issues, and late-breaking news about your Data Domain software release How to manage the Data Domain operating system How to install and use the OpenStorage (OST) software and plug-in How to replace Data Domain hardware components How to use third-party applications Go to for Initial Configuration Guide Release Notes for your software release DD OS Administration Guide for your software release OpenStorage (OST) Administration Guide for your platform Part Installation Guides Integration Documentation and Compatibility Matrices Specifications System Heat Output Power (VA) Power (VA) Weight Rack Mounted Dimensions (with Bezel) Model Watts BTU/hr V~ V~ lb / kg WxDxH in (cm) DD Not Supported / (48.3) 27.8 (70.6) 7 (17.8) ES / (48.3) (63) 5.16 (13.1) Operating Temperature Operating Humidity Non-operating Temperature Operating Acoustic Noise 50 F to 95 F (10 C to 35 C) 20% to 80%, non-condensing -40 F to +149 F (-40 C to +65 C) DD880: Max 7.0 BA, Sound Power when all drives seek simultaneously; ES20: Max 58 db LpA average measured at bystander position Site Requirements Requirement Vertical Space in Standard 19, Four Post Rack Air Conditioning Temperature Controls Ventilation and Airflow Front Bezel Clearance Back Panel Clearance Power / Grounding Description and Specification DD880 Controller: 4U. ES20 Expansion Shelf: 3U. Do not use a two-post rack. See the included slide rail and installation documentation instructions for installing in a rack. Use air conditioning that can cope with the maximum BTU/hr thermal rating. Use adequate temperature control with a gradient (change) not to exceed 30 C in an hour. In a closed or multi-unit rack, ensure that the unit has adequate airflow through the front bezel and back panel and that the ambient air temperature requirements are met. Ensure that the front bezel and back panel clearances are met. If installing in a closed cabinet, ensure that the front and rear doors have at least 65% open area to ensure adequate airflow for cooling inches (4.0 cm) of unobstructed clearance. 5 inches (12.7 cm) of unobstructed clearance. Two AC power outlets with an earth ground conductor (safety ground). A safe electrical earth connection must be provided to each power cord. Voltage: DD V~, ES / V~. Frequency: 50 to 60 Hz. Contact Information technical contacts To resolve issues with Data Domain products, contact your contracted support provider or visit us online at corporate contacts 2421 Mission College Blvd. Santa Clara, CA WE.DDUPE ( ) or sales@datadomain.com Copyright 2011 EMC Corporation. All Rights Reserved. EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC, Data Domain, and Global Compression are registered trademarks or trademarks of EMC Corporation in the United States and/or other countries. All other trademarks used herein are the property of their respective owners Revision A