H3C WX3000 Series Unified Switches. Installation Manual. Hangzhou H3C Technologies Co., Ltd. Manual Version: 6PW

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1 H3C WX3000 Series Unified Switches Installation Manual Hangzhou H3C Technologies Co., Ltd. Manual Version: 6PW

2 Copyright 2009, Hangzhou H3C Technologies Co., Ltd. and its licensors H3C Technologies Co., Ltd., a subsidiary of 3Com Corporation. All Rights Reserved No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Hangzhou H3C Technologies Co., Ltd. Trademarks Notice H3C,, Aolynk,, H 3 Care,, TOP G,, IRF, NetPilot, Neocean, NeoVTL, SecPro, SecPoint, SecEngine, SecPath, Comware, Secware, Storware, NQA, VVG, V 2 G, V n G, PSPT, XGbus, N-Bus, TiGem, InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co., Ltd. All other trademarks that may be mentioned in this manual are the property of their respective owners. The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute the warranty of any kind, express or implied.

3 About This Manual Organization H3C WX3000 Series Unified Switches Installation Manual is organized as follows: Chapter Chapter 1 Overview Chapter 2 Preparing for Installation Chapter 3 Installing the Device Chapter 4 Starting and Configuring the Device Chapter 5 Maintaining Software Chapter 6 Troubleshooting Appendix A Specifications of Optional Interface Modules Appendix B Installation of Lightning Arrester for Network Interfaces Appendix C Installation of Lightning Arrester for AC Power Contents Introduces the characteristics and appearance of the H3C WX3000 Series Unified Switches. Specifies the environmental requirements for installing the H3C WX3000 Series Unified Switches, presents installation precautions, and introduces the installation tools needed. Introduces how to install the H3C WX3000 Series Unified Switches, how to connect the power supply units, the console cable, and the Ethernet cable, and how to verify the installation. Introduces how to start and configure the H3C WX3000 Series Unified Switches, which involves how to set up the configuration environment, how to connect the console cable, how to set the terminal parameters, and how to power on the switch. Introduces how to maintain the software of the H3C WX3000 Series Unified Switches, including BootWare menu introduction, software updating, and password recovery process. Introduces the problems that may occur during the installation and startup processes of the H3C WX3000 Series Unified Switches and how to troubleshoot these problems. Introduces interface modules supported on the H3C WX3000 Series Unified Switches. Introduces how to install a lightning arrester for network interfaces. Introduces how to install a lightning arrester for AC power. Conventions The manual uses the following conventions: GUI conventions Boldface > Convention Description Window names, button names, field names, and menu items are in Boldface. For example, the New User window appears; click OK. Multi-level menus are separated by angle brackets. For example, File > Create > Folder.

4 Symbols Convention Description Means reader be extremely careful. Improper operation may cause bodily injury. Means reader be careful. Improper operation may cause data loss or damage to equipment. Means a complementary description. Related Documentation In addition to this manual, each H3C WX3000 Series Unified Switches documentation set includes the following: Manual H3C WX Series Access Controller Products User Manual H3C WX3000 Series Unified Switches Switching Engine Operation Manual H3C WX3000 Series Unified Switches Switching Engine Command Manual H3C WX Series Access Controller Products WEB-Based Configuration Manual Description The operation manual provides a guide to the operations on the access control engines of H3C WX3000 Series Unified Switches. It includes Login Volume, Access Volume, IP Services Volume, IP Routing Volume, IP Multicast Volume, QoS Volume, Security Volume, System Volume, OAA Volume, WLAN Volume, and Acronyms. The command manual elaborates on the operation commands for the access control engines of H3C WX3000 Series Unified Switches. It includes Command Index, Login Volume, Access Volume, IP Services Volume, IP Routing Volume, IP Multicast Volume, QoS Volume, Security Volume, System Volume, OAA Volume, and WLAN Volume commands. Provides a guide to the operations on the switching engines of H3C WX3000 Series Unified Switches. It covers the configurations of command line interfaces, login, VLAN, GVRP, basic port configuration, MAC address table management, MSTP, 802.1x, AAA, ACL, QoS, SNMP, RMON, NTP, and SSH. Elaborates on the operation commands for the switching engines of H3C WX3000 Series Unified Switches. It covers the configuration commands for command line interfaces, login, VLAN, GVRP, basic port configuration, MAC table management, MSTP, 802.1x, AAA, ACL, QoS, SNMP, RMON, NTP, and SSH. Describes the Web-based configuration functions of H3C WX3000 Series Unified Switches. Obtaining Documentation and Technical Support To obtain up-to-date documentation and technical support, go to and select your country or region. Depending on your selection, you will be redirected to either of the following websites: At Documentation Go to the following columns for different categories of product documentation: [Products & Solutions]: Provides information about products and technologies, as well as solutions. [Technical Support & Document > Technical Documents]: Provides several categories of product documentation, such as installation and configuration.

5 [Technical Support & Document > Software Download]: Provides the documentation released with the software version. Technical Support At Documentation 1) Select Drivers & Downloads in the Support area. 2) Select Documentation for Type of File and select Product Category. Technical Support Register Your Product Warranty and other service benefits start from the date of purchase, so it is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you. Warranty and other service benefits are enabled through product registration. Register your product at go to Support, Product Registration. Support services are based on accounts that you create or have authorization to access. First time users must apply for a user name and password that provides access to a number of esupport features including Product Registration, Repair Services, and Service Request. If you have trouble registering your product, please contact 3Com Global Services for assistance. Purchase Value-Added Services To enhance response times or extend warranty benefits, contact 3Com or your authorized reseller. Value-added services like Express SM and Guardian SM can include 24x7 telephone technical support, software upgrades, onsite assistance or advance hardware replacement. Experienced engineers are available to manage your installation with minimal disruption to your network. Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects. More information on 3Com maintenance and Professional Services is available at Contact your authorized reseller or 3Com for a complete list of the value-added services available in your area. Troubleshoot Online You will find support tools posted on the web site at under Support, Knowledgebase. The Knowledgebase helps you troubleshoot H3C products. This query-based interactive tool contains thousands of technical solutions. Access Software Downloads Software Updates are the bug fix / maintenance releases for the version of software initially purchased with the product. In order to access these Software Updates you must first register your product on the web site at go to Support, Product Registration. First time users will need to apply for a user name and password. A link to software downloads can be found at under Support, Drivers and downloads. Software Upgrades are the software releases that follow the software version included with your original product. In order to access upgrades and related documentation you must first purchase a service contract from 3Com or your reseller. Telephone Technical Support and Repair To enable telephone support and other service benefits, you must first register your product at Warranty and other service benefits start from the date of purchase, so it is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you. When you contact 3Com for assistance, please have the following information ready:

6 Product model name, part number, and serial number Proof of purchase, if you have not pre-registered your product A list of system hardware and software, including revision level Diagnostic error messages Details about recent configuration changes, if applicable To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender s expense. If your product is registered and under warranty, you can obtain an RMA number online at under support, Repair & Replacement Request. First time users will need to apply for a user name and password. Contact Us 3Com offers telephone, and internet access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL or address. Find a current directory of contact information posted on the web site at under Support, Technical Support Contact.. Documentation Feedback You can your comments about product documentation to info@h3c.com. We appreciate your comments. Environmental Protection This product has been designed to comply with the requirements on environmental protection. For the proper storage, use and disposal of this product, national laws and regulations must be observed.

7 Table of Contents 1 Overview 1-1 Introduction 1-1 Appearance 1-1 Front Panel 1-2 Rear Panel 1-3 System Specifications 1-4 Processor and Memory 1-4 Dimensions and Weight 1-4 Fixed Interfaces and Slots 1-4 Power Input System 1-5 PoE Power Supply 1-5 Components 1-6 LEDs 1-6 Fixed Interfaces 1-8 Transceiver Modules 1-10 RPS 1-11 DC Power Cables 1-11 Fans 1-11 Interface Numbering 1-12 Interface Numbering for the WX Interface Numbering for the WX Interface Numbering for the WX Preparing for Installation 2-1 Safety Precautions 2-1 Installation Site Checking 2-2 Temperature and Humidity 2-2 Cleanliness 2-2 ESD Prevention 2-3 EMI Prevention 2-4 Laser Safety 2-4 Installation Tools Installing the Device 3-1 Installing the Device in a 19-inch Rack 3-1 Introduction to Mounting Brackets 3-2 Introduction to Slide Rails 3-3 Installing the Device Using Front Mounting Brackets 3-3 Installing the Device Using Front and Rear Mounting Brackets 3-4 Installing the Device Using Front Mounting Brackets and a Tray 3-8 Installing the Device Using Front Mounting Brackets and Slide Rails 3-9 Installing the Device on a Workbench 3-11 Wall Mounting 3-11 Magnet Mounting 3-13 Connecting the Ground Cable 3-15 i

8 Connecting the Power Cables 3-18 Connecting AC Power Cable 3-18 Connecting the RPS Cable 3-19 Connecting the Interface Cables 3-20 Connecting the Console Cable 3-20 Connecting the Ethernet Cables 3-21 Installing and Removing Optional Interface Modules 3-22 XFP Interface Modules 3-22 XENPAK Module 3-23 Installation Verification Starting and Configuring the Device 4-1 Setting up a Configuration Environment 4-1 Connecting the Device to a Configuration Terminal 4-1 Setting Terminal Parameters 4-1 Powering On the Device 4-4 Verifying Before Power-On 4-4 Boot Process Maintaining Software 5-1 Introduction 5-1 Files Managed by the Device 5-1 BootWare Program File 5-1 Application Files 5-2 Configuration Files 5-2 Web Files 5-3 Approaches for Software Maintenance 5-3 Software Update Flow 5-4 BootWare Menus 5-4 BootWare Main Menu 5-4 BootWare Submenus 5-6 Updating Software Through a Serial Connection 5-7 Introduction to XMODEM 5-7 Modifying Serial Communication Parameters 5-8 Updating BootWare Through a Serial Connection 5-10 Updating Applications Through a Serial Connection 5-12 Updating Applications Using TFTP 5-13 Updating an Application Using TFTP Through the BootWare Menu 5-13 Updating and Backing Up an Application Using TFTP Through the CLI 5-15 Updating Applications Using FTP 5-17 Updating an Application Using FTP Through the BootWare Menu 5-18 Updating and Backing Up an Application Using FTP Through the CLI 5-18 Updating Web Files on the Switching Engine 5-21 Maintaining the Application and Configuration Files 5-22 Displaying All Files 5-22 Setting the Application File Type 5-22 Deleting a File 5-23 Dealing with Password Loss 5-24 BootWare Password Loss 5-24 ii

9 User Password Loss 5-24 Super Password Loss 5-25 Backing Up and Restoring BootWare 5-26 Backing Up and Restoring BootWare Through the BootWare Menu 5-26 Backing Up and Restoring BootWare Through the CLI Troubleshooting 6-1 Troubleshooting Software Loading Failure 6-1 Troubleshooting the Power System 6-1 Troubleshooting the Configuration System 6-1 iii

10 1 Overview Introduction The H3C WX3000 Series Unified Switches are networking products wholly developed by Hangzhou H3C Technologies Co., Ltd. (hereinafter referred to as H3C) that incorporate the functions of WLAN access controllers and Gigabit Ethernet switches. The WX3000 series unified switches include the WX3024, WX3010 and WX3008 unified switches (hereinafter referred to as the WX3000 series, WX3024, WX3010 and WX3008, respectively). The WX3000 series provides Gigabit ports, supports power over Ethernet plus (PoE+) and a/b/g/n series access points (APs), with the maximum output power of 25 W per port. Together with the Fit APs developed by H3C, the WX3000 series can implement wireless LAN (WLAN) deployments while providing rich data switching features. The WX3000 series is the ideal solution to the provisioning of integrated wireline and wireless access for small- and medium-sized enterprises and branches of large-sized enterprises. Appearance Figure 1-1 shows the appearance of the WX3024. Figure 1-1 Appearance of the WX3024 Figure 1-2 shows the appearance of the WX3010. Figure 1-2 Appearance of the WX3010 Figure 1-3 shows the appearance of the WX

11 Figure 1-3 Appearance of the WX3008 Front Panel As shown in Figure 1-4, the front panel of the WX3024 provides twenty-four 10/100/1000Base-T Ethernet ports, four 1000Base-X SFP ports, and one console port. Figure 1-4 Front panel of the WX3024 (1) LEDs of 10/100/1000 Base-T Ethernet ports (2) LEDs of 1000Base-X SFP ports (3) PoE/PoE+ LED (Mode) (4) Power status LED (PWR) (5) RPS LED (RPS) (6) Extension slot LED (MOD1) (7) Extension slot LED (MOD2) (8) Console port (9) 1000Base-X SFP ports (10) 10/100/1000 Base-T Ethernet ports As shown in Figure 1-5, the front panel of the WX3010 provides eight 10/100/1000Base-T Ethernet ports, two 1000Base-X SFP ports, and one console port. Figure 1-5 Front panel of the WX3010 (1) LEDs of 10/100/1000 Base-T Ethernet ports (2) LEDs of 1000Base-X SFP ports (3) Console port (4) Power status LED (PWR) (5) PoE/PoE+ LED (Mode) (6) 1000Base-X SFP ports (7) 10/100/1000 Base-T Ethernet ports 1-2

12 As shown in Figure 1-6, the front panel of the WX3008 provides eight 10/100/1000Base-T Ethernet ports (among which only GigabitEthernet 1/0/1 through GigabitEthernet 1/0/4 support PoE) and one console port. Figure 1-6 Front panel of the WX3008 (1) LEDs of 10/100/1000 Base-T Ethernet ports (2) Power status LED (PWR) (3) PoE/PoE+ LED (Mode) (4) Console port (5) 10/100/1000 Base-T Ethernet ports Rear Panel As shown in Figure 1-7, the rear panel of the WX3024 provides an AC power receptacle, a DC power receptacle, and two extension slots for 10 GE interface modules. Figure 1-7 Rear panel of the WX3024 (1) DC power receptacle (2) AC power receptacle (3) OPEN BOOK mark (4) CAUTION mark (5) 10 GE port slot 1 (6) 10 GE port slot 2 (7) OPEN BOOK mark (8) Grounding screw As shown in Figure 1-8, the rear panel of the WX3010 and WX3008 provides an AC power receptacle. Figure 1-8 Rear panel of the WX3010 (1) AC power receptacle (2) OPEN BOOK mark (3) Grounding sign (4) Grounding screw (5) OPEN BOOK mark When seeing the OPEN BOOK and CAUTION marks, refer to relevant sections before performing the corresponding operations. 1-3

13 Table 1-1 Meanings of the OPEN BOOK mark Operation Connect the power cable Connect the ground cable Install optional interface modules Related section Power Input System RPS DC Power Cables Connecting the Power Cables Connecting the Ground Cable Installing and Removing Optional Interface Modules System Specifications Processor and Memory Table 1-2 Processor and memory specifications Item Specification Processor Flash memory Memory module type and size XLS208 (750 MHz) 64 MB DDR2 SDRAM (512 MB) Dimensions and Weight Table 1-3 Dimension and weight specifications Device model Dimensions (H W D) Weight WX mm ( in.) 7.2 kg (15.9 lb.) WX mm ( in.) 2.9 kg (6.4 lb.) WX mm ( in.) 2.9 kg (6.4 lb.) Fixed Interfaces and Slots Table 1-4 Fixed interface and slot specifications Item WX3024 WX3010 WX3008 Console interface 1 console interface: 9600 bps to bps, (9600 bps by default) Ethernet ports 24 10/100/1000 Base-T Ethernet ports 8 10/100/1000 Base-T Ethernet ports 8 10/100/1000 Base-T Ethernet ports SFP ports Base-X SFP ports. Each of these ports and the corresponding 10/100/1000Base-T Ethernet port numbered in the range of 21 to 24 form a Combo interface Base-X SFP ports numbered 9 and

14 Item WX3024 WX3010 WX3008 Slots 2 extension slots for 10 GE interface modules Power Input System The WX3024 supports several power input modes: AC input only, DC input only, and concurrently use of AC and DC inputs. When AC and DC inputs are used concurrently, they serve as backup for each other. The WX3010 and WX3008 support AC input only. Only an H3C-recommended redundancy power supply (RPS) unit can be used to provide DC input. AC power supply Table 1-5 AC power supply specifications Item WX3024 WX3010 WX3008 Rated voltage range Maximum voltage range Maximum system power consumption (without external PoE devices) 100 to 240 VAC, 50/60 Hz 90 to 264 VAC, 47 to 63 Hz 100 W 50 W 40 W Minimum power consumption 220 V A = 63 W 220 V A = 36.5 W 220 V A = 28.2 W DC power supply DC voltage range: 52 V to 55 V PoE Power Supply The WX3000 series supports Power over Ethernet (PoE) to provide 48 VDC supply to attached powered devices, such as IP phones, WLAN APs, security and Bluetooth APs, through twisted pair cables. Only the H3C-recommended external PoE power supply can be used as the DC input, rather than the 48 VDC power supply of the equipment room, which may cause device damage. 1-5

15 As a power sourcing equipment (PSE), the WX3000 series supports the IEEE 802.3af standard while being compatible with some PoE powered devices that do not comply with the 802.3af standard. The WX3000 series provides power supply through fixed electrical Ethernet ports, with the maximum power transmission distance of 100 meters ( ft.). Each Ethernet port of the WX3000 series provides a maximum of 25 W output power to the attached PoE powered device. In the case of AC input, the maximum output power with full load of the WX3024 is 370 W, and that of the WX3010 and WX3008 is 125 W; in the case of RPS input, the maximum output power of the WX3024 is 25 W 24 = 600 W (Note that the RPS output power should be at least 700 W). Components LEDs Table 1-6 lists the support of the WX3000 series for LEDs. Table 1-6 LEDs supported by the WX3000 series LED WX3024 WX3010 WX3008 Power status LED (PWR) Supported Supported Supported PoE/PoE+ status LED (Mode) Supported Supported Supported RPS status LED (RPS) Supported Not supported Not supported Gigabit Ethernet port status LEDs Supported Supported Supported Gigabit SFP port status LEDs Supported Supported Not supported Extension slot status LEDs (MOD1 and MOD2) Supported Not supported Not supported Table 1-7 shows the description of the LEDs status Table 1-7 Description of the LEDs status LED Mark Status Description Solid green The system is going through the power on self test (POST) or downloading software. Power status LED (green/yellow/red ) PWR Blinking green (1 Hz) Solid red Solid yellow (1 Hz) The system is working normally. The system failed to pass the POST or has detected a serious fault. At least one port has failed the POST or detected a minor fault. Off No AC input is present. 1-6

16 LED Mark Status Description Solid green The PoE/PoE+ is operational. Blinking green (3 Hz) PoE/PoE+ supply is not available because the maximum output power of the port is exceeded or the remaining power is insufficient. PoE/PoE+ status LED (green/yellow) Mode Solid yellow The ports cannot provide PoE/PoE+ supply due to an over-temperature, over-voltage, or under-voltage protection shutdown of the PoE/PoE+ system. Blinking yellow (3 Hz) At least one port failed to pass the POST; if the PoE sub-board is in position, it may be caused by a UART communication failure or some other self test failure. Off No PoE/PoE+ supply. Solid green Both AC and DC inputs are normal. RPS status LED (yellow/green) RPS Solid yellow The AC input is abnormal or no AC input is present, while the DC input is normal. Off No DC input is present. Solid green A 1000 Mbps link is present on the port. 10/100/1000 Base-T Ethernet port status LED (yellow/green) Blinking green (33 Hz) Solid yellow Blinking yellow (33 Hz) The port is receiving or transmitting data at 1000 Mbps. A 10/100 Mbps link is present on the port. The port is receiving or transmitting data at 10/100 Mbps. Blinking yellow (3 Hz) The port failed to pass the POST. Off No link is present on the port. Solid green A 1000 Mbps link is present on the port. Blinking green (33 Hz) The port is receiving or transmitting data at 1000 Mbps. Gigabit SFP port status LED (yellow/green) Solid yellow Blinking yellow (33 Hz) A 100 Mbps link is present on port. The port is receiving or transmitting data at 100 Mbps. Blinking yellow (3 Hz) The port failed the POST. Off No link is present on the port. Solid green An extension module is present in the slot. Extension slot LED (yellow/green) MOD1 (or MOD2) Solid yellow Blinking green Blinking yellow The slot does not support the extension module installed in it. The extension module is receiving or transmitting data. The extension module failed the POST. Off No extension module is present in the slot or the extension module is not connected. 1-7

17 Fixed Interfaces Console port The WX3000 series provides an RS-232 asynchronous serial console port, which can be used to connect a background terminal (a PC, for example) for system debugging, configuration, maintenance, management, and software loading. As shown in Figure 1-9, the console cable is an 8-core cable with an RJ-45 connector at one end for the console port of the device, and a DB-9 female connector at the other end for the 9-pin serial port of the configuration terminal. Figure 1-9 A console cable Table 1-8 Console cable pinouts RJ-45 pin Signal Direction DB-9 pin 1 RTS 7 2 DTR 4 3 TXD 3 4 CD 1 5 GND 5 6 RXD 2 7 DSR 6 8 CTS 8 Ethernet interfaces 1) Introduction The WX3024 provides twenty-four 10/100/1000Base-T Ethernet ports and four 1000Base-X SFP ports. Each SFP port and the corresponding 10/100/1000Base-T Ethernet port jointly form a Combo interface. Only one of the two ports of a Combo interface can be used at a time. Table 1-9 lists the SFP and electrical Ethernet ports that form the Combo interfaces. Table 1-9 SFP and electrical Ethernet ports of the WX3024 that form the Combo interfaces 1000Base-X SFP port 10/100/1000Base-T Ethernet port

18 1000Base-X SFP port 10/100/1000Base-T Ethernet port The WX3010 provides eight 10/100/1000Base-T Ethernet ports and two 1000Base-X SFP ports. The electrical Ethernet ports support 10/100/1000 Mbps auto-sensing. The working modes of an Ethernet port at different speeds are shown in Table Table 1-10 Ethernet interface speeds and working modes Interface speed Working mode 10 Mbps (auto-sensing) Half/full duplex auto-negotiation 100 Mbps (auto-sensing) Half/full duplex auto-negotiation 1000 Mbps (auto-sensing) Full duplex auto-negotiation The WX3008 provides eight 10/100/1000Base-T Ethernet ports. The electrical Ethernet ports support 10/100/1000 Mbps auto-sensing. The working modes of an Ethernet port at different speeds are shown in Table The electrical Ethernet port status LEDs are above the RJ-45 sockets. The triangular pointer above each LED indicates which port the LED is for. The optical Ethernet ports of the WX3000 series support 100/1000 Mbps full duplex. The optical port status LEDs are above the 1000Base-X SFP ports, each indicating the status of the corresponding optical port. The support for the speed of optical Ethernet ports depends on the model of the optical transceivers. 2) RJ-45 connectors The 10/100/1000M electrical Ethernet ports of the WX3000 series work with Category-5 twisted pair cables with RJ-45 connectors, as shown in Figure Figure 1-10 RJ-45 connector 3) LC connectors As an indispensable passive component in a fiber communication system, a fiber connector is mainly used for the removable connection between optical tunnels. This facilitates the testing and maintenance 1-9

19 of the optical system and makes optical inter-connections more flexible. Currently, the WX3000 series supports only LC connectors. Figure 1-11 LC connector When connecting a networking device using optical fibers, first make sure that the fiber connectors will work with the optical transceivers. Before connecting fiber cables, make sure that the optical power of the receiver end does not exceed the upper threshold of the receiving optical power of the optical transceiver; otherwise, the optical transceiver may be damaged. For the optical power specifications of the receiver end, refer to Appendix A. Transceiver Modules The WX3000 series supports the following optical transceivers: Table 1-11 Description of optical transceivers Item WX3024 WX3010 WX3008 FE SFP transceivers Supports SFP-FE-SX-MM1310-A Supports SFP-FE-LX-SM1310-A SFP transceivers GE SFP transceivers GE BIDI transceivers Supports SFP-GE-SX-MM850-A Supports SFP-GE-LX-SM1310-A Supports SFP-GE-LX-SM1310-BIDI Supports SFP-GE-LX-SM1490-BIDI Not supported FE BIDI transceivers Supports SFP-FE-LX-SM1310-BIDI Supports SFP-FE-LX-SM1550-BIDI XFP transceivers Supports XFP-SX-MM850 Supports XFP-LX-SM1310 Not supported Not supported XENPAK modules Supports XENPAK-SX-MM850 Supports XENPAK-LX-SM1310 Not supported Not supported 1-10

20 Optical transceivers are optional components and are not supplied with the WX3000 series. Use H3C-recommended optical transceivers. For details about the technical specifications of SFP optical transceiver, refer to Appendix A. The WX3024 supports all XFP optical transceivers except those requiring 5.2 V power supply. The BIDI optical transceivers must be used in pairs. For example, if an SFP-GE-LX-SM1310-BIDI is used at one end, an SFP-GE-LX-SM1490-BIDI must be used at the other end. The same is true for FE BIDI modules. RPS When the AC power supply fails, an RPS unit can feed power to maintain the normal operation of the system. The WX3010 and WX3008 do not support the RPS unit. An RPS unit is an optional accessory to be separately orderly if needed. For the RPS unit installation information, refer to section Connecting the RPS Cable on page DC Power Cables Table 1-12 Description of DC power cables Item Length Description CAB-48V Pwr-2m-T2.5^2 2 m (6.56 ft.) 14AWG power cable CAB-RPS Non PoE-2m-JD5 2 m (6.56 ft.) JD5 DC power cable CAB-RPS Non PoE-2m-JD5-A 2 m (6.56 ft.) JD5-A DC power cable The WX3010 and WX3008 do not support DC power input. DC power cables are optional accessories to be separately order if needed. The DC power cables should be shorter than 3 meters (9.84 ft.) to minimize voltage attenuation. Fans The WX3024 is equipped with five fans: two fans for heat dissipation of the main board and three fans on the power module for heat dissipation of the power supply system. 1-11

21 The WX3010 is equipped with three fans for heat dissipation of the whole system. The WX3008 is equipped with three fans for heat dissipation of the whole system. Interface Numbering Interface Numbering for the WX3024 The WX3024 provides 29 fixed interfaces numbered GigabitEthernet 1/0/1 through GigabitEthernet 1/0/29, among which: GigabitEthernet 1/0/1 through GigabitEthernet 1/0/24: 10/100/1000 Base-T Ethernet ports, with the last part of the port numbers indicated on the front panel; GigabitEthernet 1/0/25 through GigabitEthernet 1/0/28: 1000Base-X SFP optical ports, with the last part of the port numbers indicated on the front panel; GigabitEthernet 1/0/29: a virtual interface for the connection between the access control engine and the switching engine. The WX3024 provides two 10 GE interface module slots. The interfaces on the interface modules installed in these slots are numbered TenGigabitEthernet 1/1/1 and TenGigabitEthernet 1/2/1. Interface Numbering for the WX3010 The WX3010 provides 11 fixed interfaces numbered GigabitEthernet 1/0/1 through GigabitEthernet 1/0/11, among which: GigabitEthernet 1/0/1 through GigabitEthernet 1/0/8: 10/100/1000 Base-T Ethernet ports, with the last part of the port numbers indicated on the front panel; GigabitEthernet 1/0/9 through GigabitEthernet 1/0/10: 1000Base-X SFP optical ports, with the last part of the port numbers indicated on the front panel; GigabitEthernet 1/0/11: a virtual interface for the connection between the access control engine and the switching engine. Interface Numbering for the WX3008 The WX3008 provides nine fixed interfaces numbered GigabitEthernet 1/0/1 through GigabitEthernet 1/0/9, among which: GigabitEthernet 1/0/1 through GigabitEthernet 1/0/8: 10/100/1000 Base-T Ethernet ports, with the last part of the port numbers indicated on the front panel; GigabitEthernet 1/0/9: a virtual interface for the connection between the access control engine and the switching engine. 1-12

22 2 Preparing for Installation Safety Precautions Installation and removal of the unit and its accessories must be carried out by qualified personnel. You must read all of the Safety Instructions supplied with your device before installation and operation. Installation und Ausbau der Anlage und ihrer Zubehörteile müssen von qualifiziertem Personal realisiert werden. Sie m ü ssen vor der Installation oder Bedienung allen beiliegenden Sicherheitshinweise lesen. 负责安装和日常维护本设备的人员必须具备安全操作基本技能 在操作本设备前, 请务必认真阅读和执行产品手册规定的安全规范 To avoid any device impairment and bodily injury caused by improper use, observe these rules: Pull the power plug(s) out of the device before cleaning the device. Do not clean the device using wet cloth or liquid. Keep the device away from water or dampness. Prevent water or moisture from entering the device chassis. Do not place the device on an unstable case or desk. The device might be damaged severely in case of a fall. Ensure proper ventilation in the equipment room and keep the vents of the device free of obstruction. Make sure that the operating voltage is within the range as labeled on the device. To avoid electrical shocks, do not open the chassis when the device is operating or when electrical hazards are present. When replacing interface modules, always wear an ESD-preventive wrist strap. 2-1

23 Installation Site Checking The device is designed for indoor use. You can mount the device either in a rack or on a workbench, but make sure that: Adequate space is reserved at the air inlet and exhaust vents for heat dissipation. The rack or workbench has a good ventilation system. The rack is sturdy enough to support the device and its accessories. The rack or workbench is well grounded. To ensure normal operation and a long service life of your device, install it in an environment that meets the following requirements. Temperature and Humidity The temperature and humidity in the equipment room must be kept within a proper range. Lasting high humidity may lead to bad insulation, electricity creepage, mechanical property changes, and corrosion. If the relative humidity is too low, captive screws may become loose as a result of contraction of insulation washers, and static electricity may be produced in a dry environment to interfere the circuits on the device. Lasting high temperatures accelerate the aging of insulation materials and thus significantly lower the reliability and service life of the device. The temperature and humidity requirements for the WX3000 series are listed in Table 2-1. Table 2-1 Working environment Item Specification Temperature Relative humidity 0 C to 45 C (32 F to 113 F) 5% to 95% (noncondensing) Cleanliness Dust is hazardous to the operating safety of the device. Dust buildup on the chassis may result in static adsorption, causing poor contact of metal connectors or metal contact points. When the relative indoor humidity is low, especially, electrostatic adsorption is more likely to happen. This not only shortens the service life of your device but also causes communication failures. The following table lists the dust concentration limit in the equipment room. Table 2-2 Dust concentration limit in the equipment room Physical active substance Limit (particles/m 3 ) Dust particles (No visible dust on the tabletop over three days) Note: The dust particle diameter is 5 μm In addition, the equipment room should also meet the rigorous limits on salts, acids, and sulfides to eliminate corrosion and premature aging of some parts. Table 2-3 lists the limits on harmful gases in the equipment room. 2-2

24 Table 2-3 Limit on harmful gases in the equipment room Gas Limit (mg/m 3 ) SO H 2 S NH Cl ESD Prevention Static electricity generation and harms The electrostatic induction that adversely affects the operation of the device mainly comes from: Outdoor electric fields caused by high-voltage power lines or lightning strikes. Internal systems, such as the indoor environment, floor materials, and the structure of the integrated equipment. Although a great deal of electrostatic discharge (ESD) prevention considerations have been taken in the design of the WX3000 series, excessive static electricity is still remarkably harmful to the whole device. ESD prevention methods To prevent ESD damage, do the following: Make sure that the device and the floor are well grounded. Keep the equipment room clean. Keep proper temperature and humidity conditions. When touching a circuit board, always wear ESD-preventive gloves or an ESD-preventive wrist strap, and wear antistatic work clothes. When mounting, removing, observing, or moving an interface module, always take the printed circuit board (PCB) by the edges without touching the components on the PCB. After removing an interface module, place the PCB on an antistatic workbench with the component-side facing upward or place it in an antistatic bag. ESD-preventive wrist strap The ESD-preventive wrist strap is not provided with the device. Follow these steps to use an ESD-preventive wrist strap: Step1 Put on and fasten the wrist strap and make sure the wrist strap has good skin contact. Step2 Attach grounding wire to the wrist strap and the alligator clip to the rack. Step3 Verify that the rack is well grounded. 2-3

25 Figure 2-1 Wear an ESD-preventive wrist strap EMI Prevention All interference sources, from the outside or inside of the device and application system, adversely affect the device in the conduction patterns of capacitance coupling, inductance coupling, electromagnetic wave radiation, and common impedance (including grounding system) coupling, and cable conduction (including power cables, signal cables and output cables). To prevent interference, do the following: Use a TN system for the system earthing of the AC power supply, and use a single-phase three-wire AC socket with a protection earth (PE) to effectively filter interference from the power grid. Keep the device away from high-power radio transmitters, radars, and high-frequency heavy-current devices. Take electromagnetic shielding measures when necessary. For example, use shielded interface cables. Route the interface cables only indoors to protect signal interfaces against over-voltage or over-current conditions cause by lightning strikes. Laser Safety The WX3000 series is the Class 1 laser product. Do not look directly at any working optical transceivers on the WX3000 series because the high-energy laser beam emitted from the optical fiber may hurt your eyes. Staring into the laser beam emitted from an optical fiber may hurt your eyes. 2-4

26 Installation Tools Flat-blade screwdrivers Philips screwdrivers: P2-150 mm EDS-preventive wrist straps The installation tools are not provided with the device. 2-5

27 3 Installing the Device When you ask your sales agent to maintain your device, make sure that the dismantlement-preventive seal of H3C on a mounting screw of the device chassis is intact. If you want to open the chassis, you should contact the agent for permission. Otherwise, you will bear any consequence resulting from your actions. Installing the Device in a 19-inch Rack The WX3000 series can be installed in a standard 19-inch rack, and the installation falls into the following four scenarios: Installing the device with front mounting brackets. Installing the device with front and rear mounting brackets. Installing the device with front mounting brackets and a tray. Installing the device with front mounting brackets and slide rails. Refer to Table 3-1 for the installation scenarios supported by the device models. Table 3-1 Installation scenarios supported by the WX3024 and WX3010 Device Model Front mounting brackets Front and rear mounting brackets Front mounting brackets and a tray Front mounting brackets and slide rails WX3024 Not supported Supported Supported Supported WX3010 Supported Not supported Supported Not supported WX3008 Supported Not supported Supported Not supported If the width of the device is more than 300 mm (11.8 in.), the front mounting brackets can be used only for fixing the device, rather than weight-bearing. The slide rails provided by H3C are suitable only for H3C standard racks with the depth of 1000 mm (39.37 in.). You need to seek other supporting means if your rack has a different depth. 3-1

28 Introduction to Mounting Brackets Appearance of a front mounting bracket Figure 3-1 Front mounting bracket of the WX3024 (1) Screw holes for fixing the front mounting bracket onto the rack (using M6 screws) (2) Screw hole for fixing the front mounting bracket to the device chassis Figure 3-2 Front mounting bracket of the WX3010 and WX3008 (1) Screw holes for fixing the front mounting bracket onto the rack (using M6 screws) (2) Screw hole for fixing the front mounting bracket to the device chassis The front mounting bracket of the device needs to be separately installed if needed for the installation scenario selected in Table

29 Appearance of a rear mounting bracket Figure 3-3 Rear mounting bracket of the WX3024 (1) (2) (1) Screw holes for fixing the rear mounting bracket onto the rack (using M6 screws) (2) Heat dissipation holes Introduction to Slide Rails The slide rails are optional components that need to be separately ordered if needed for the installation scenario selected in Table 3-1. Appearance of a slide rail Figure 3-4 A slide rail (1) Slot hole for fixing the slide rail onto the rear bracket of the rack. It allows adjustment of the device mounting screw position according to the device position. (2) Heat dissipation holes. Holes for heat dissipation between the device and the rack. (3) Slot hole for fixing the slide rail onto the front bracket of the rack. Installing the Device Using Front Mounting Brackets Follow these steps to install the device (take the WX3010 for example) using front mounting brackets: Step1 Put on an ESD-preventive wrist strap and verify that the rack is sturdy and properly grounded. 3-3

30 Step2 As shown in Figure 3-5, use the screws packed with the front mounting brackets to fix the front mounting brackets on the device. Figure 3-5 Attach the front mounting brackets to the device Step3 As shown in Figure 3-6, determine the device installation position in the rack and use screws and cage nuts to fix the front mounting brackets on the front square-holed brackets of the rack. Figure 3-6 Attach the front mounting brackets to the rack (1) Front square-holed bracket (2) Front mounting bracket Installing the Device Using Front and Rear Mounting Brackets Follow these steps to install the device using front and rear mounting brackets: Step1 Put on an ESD-preventive wrist strap and verify that the rack is sturdy and properly grounded. Step2 As shown in Figure 3-7, use the screws packed with the front mounting brackets to fix the front mounting brackets on both sides of the device. 3-4

31 Figure 3-7 Attach the front mounting brackets to both sides of the device Step3 As shown in Figure 3-8, fix the weight-bearing screws packed with the rear mounting brackets on both sides of the device. Figure 3-8 Install the weight-bearing screws (1) Three holes for mounting the weight-bearing screw (select one as needed) (2) Weight-bearing screw There are three holes on each side of the device for the weight-bearing screws. You can select a proper location as needed. The rear mounting brackets will support the weight of the device through firm contact with the weight-bearing screws. Step4 As shown in Figure 3-9, determine the device installation position in the rack and use screws and cage nuts to fix the rear mounting brackets on the rear square-holed brackets of the rack. 3-5

32 Figure 3-9 Install rear mounting brackets (1) Rear square-holed brackets (2) Rear mounting bracket Step5 Hold the bottom of the device with one hand and the front part with the other hand, and gently push the device into the rack, as shown in Figure Figure 3-10 Install the device using front and rear mounting brackets (1) (1) Front mounting bracket (2) Front square-holed bracket (3) Weight-bearing screw (4) Screw for fixing the rear mounting bracket onto the rear square-holed bracket (5) Rear mounting bracket (6) Rear square-holed bracket 3-6

33 After pushing the device into the rack, make sure that the upper edges of the rear mounting brackets fixed on the rack have close contact with the weight-bearing screws on the device, as shown in Figure Figure 3-11 Install the device using front and rear mounting brackets (2) (1) Rear square-holed bracket (2) Weight-bearing screw (3) Rear mounting bracket Step6 Fix the front mounting brackets on the front square-holed brackets of the rack with screws and cage nuts. Make sure that the device is firmly fixed on the rack through the front and rear mounting brackets, as shown in Figure

34 Figure 3-12 Install the device using front and rear mounting brackets (3) (1) Front square-holed bracket (2) Front mounting bracket Installing the Device Using Front Mounting Brackets and a Tray The tray is an optional component that needs to be separately ordered if needed. Follow these steps to install the device (take the WX3024 as example) in a rack using front mounting brackets and a tray: Step1 Put on an ESD-preventive wrist strap and check that the rack is sturdy and properly grounded. Step2 As shown in Figure 3-7, use the screws packed with the front mounting brackets to fix the front mounting brackets on both sides of the device. Step3 Fix the tray on the rack as shown in Figure 3-13 (this figure is for reference only and may differ from the actual installation on your rack). 3-8

35 Figure 3-13 Install a tray Step4 Place the device horizontally on the tray, push it into the rack along the tray, and fix the front mounting brackets onto the front square-holed brackets of the rack using the screws and cage nuts, as shown in Figure Figure 3-14 Install the device using front mounting brackets and a tray Installing the Device Using Front Mounting Brackets and Slide Rails Installing a device with front mounting brackets and slide rails Follow these steps to install the device with front mounting brackets and slide rails: Step1 Put on an ESD-preventive wrist strap and verify that the rack is sturdy and properly grounded. Step2 As shown in Figure 3-7, use the screws packed with the front mounting brackets to fix the front mounting brackets on both sides of the device. Step3 Fix the slide rails on both sides of the rack with M5 self-tapping screws as shown in Figure 3-15 (this figure is for reference only and may differ from the actual installation on your rack). 3-9

36 Figure 3-15 Install slide rails Step4 Hold the device by both sides of it and gently push it into the rack along the slide rails, as shown in Figure Verify that the bottom of the device is in firm contact with the slide rails. Figure 3-16 Install the device using front mounting brackets and slide rails (1) Step5 Fix the front mounting brackets on the front square-holed brackets of the rack using the M6 screws and cage nuts. Make sure that the device is firmly fixed on the rack through the front mounting brackets and slide rails, as shown in Figure

37 Figure 3-17 Install the device using front mounting brackets and slide rails (2) You are recommended to keep a distance of 1 U (44.45 mm/1.75 in.) between two devices to ensure good heat dissipation. Installing the Device on a Workbench Without a standard 19-in rack, you can install the device on a clean workbench. During the installation, make sure that: The workbench is sturdy and well grounded. The workbench is a well-ventilated environment. Keep at least 10 cm (3.94 in.) clearance around the device for heat dissipation. No heavy object is placed on the device. At least 15 mm (0.59 in.) distance is provided between two devices when they are stacked one above the other. Wall Mounting You can mount the WX3010 and WX3008 on concrete walls or wood walls. Introduction to screw and wall anchor Figure 3-18 and Figure 3-19 show the recommended sizes (in millimeters) of screws and wall anchor used for mounting. 3-11

38 Figure 3-18 Screw Figure 3-19 Wall anchor (1) (1) Outside edge of wall anchor Installation procedure Follow these steps to mount the device on the wall: Step1 As shown in Figure 3-20, drill two holes with a diameter of 5 mm (0.2 in.) across in the wall on the same horizontal line, with a distance of 170 mm (6.69 in.). Drill two holes according to the sizes of wall anchors and screws so that wall anchors could go into the holes, only the edges could remain outside the wall, and the screws could be fixed on the wall tightly. Step2 Insert wall anchors into the holes and keep only the edges outside the wall. Step3 Drive screws into the wall anchors, keeping the inside of screw head at least 1.5 mm (0.06 in) away from the edge of the wall anchor so that the device could hang on the screws securely. 3-12

39 Figure 3-20 Mount the device on the wall Step4 Align the two installation holes at the bottom of the device with these two screws to hang the device. When mounting the device, keep the Ethernet ports of the device facing downwards and the two sides with ventilation holes vertical to the ground. Magnet Mounting The WX3010 and WX3008 can be installed using magnet mounting. Introduction to magnetic accessories Magnetic accessories consists of four permanent magnets and four M3*6 countersunk head screws, as shown in Figure Figure 3-21 Magnets and countersunk head screws (1) M3*6 countersunk head screw (2) Permanent magnet 3-13

40 Installation procedure Follow these steps to complete magnet mounting: Step1 As shown in Figure 3-22, use a Phillips screwdriver to pass the countersunk head screw through the round hole at the center of the permanent magnet, fasten it to a blind nut in the dent of the device bottom, and ensure that the permanent magnet and the device are fastened reliably. Remove the cushion, if any, from the dent before installation. Step2 Attach the magnet-mounted device to the specified location. Do not to get your fingers stuck between because the magnetism is very huge. Figure 3-22 Magnet mounting (1) (2) (3) (1) M3*6 countersunk head screw (2) Permanent magnet (3) Blind nut in the dent of the device bottom 3-14

41 Select the installation location carefully. In the case of poor surface, magnet mounting may not be reliable. Put the device at a stable place free from vibrations or shocks. Otherwise, personal injuries or equipment damage may occur. Avoid installing the device at a high place because personal injuries or equipment damage may occur in case of a falloff. Avoid frequently moving the desk-mounted device because such movements may damage the surface coating. Keep the front panel of the device facing downwards and the two sides with ventilation holes vertical to the ground, if you want to install the device vertically. Pay attention that the weight of external cables should not bring about a falloff, which may result in personal injuries or equipment damage. Keep floppy disks and magnetic cards away from magnets to avoid erasure of any information. Keep computers and monitors that are easily influenced by magnetic fields away from magnets. Otherwise, faults may occur to these electronic devices. The power cords may vary with different standards of different countries, so you may need to select a bail latch as needed. Connecting the Ground Cable The correct connection of the protection ground cable of the device is an essential safeguard against lightning strokes and interference. You must correctly connect the ground cable before using your device. The power input end of the device has a noise filter, whose central ground is directly connected with the chassis, forming the protection ground (PGND) of the chassis. This chassis ground must be securely earthed so that the induction and creepage currents can be safely discharged to the earth to enhance the anti-emi capability of the device. The following describes how to connect the PGND cable in different situations. If a grounding strip is available Attach one end of the yellow-green PGND cable of the device to the grounding screw on the chassis and the other end to the grounding terminal on the grounding strip and fasten the nut. 3-15

42 Figure 3-23 Connect the PGND cable when a grounding strip is available (1) AC power receptacle (2) Grounding screw (3) PGND cable (4) Grounding strip in the equipment room The fire main and the lightning rod of the building are not good grounding options. The PGND cable of the device should be connected to the earthing system of the equipment room. Without a grounding strip 1) If an area with exposed earth is available nearby where a grounding conductor can be buried Hammer a 0.5 m (1.64 ft.) or longer angle iron or steel tube longer into the earth. Weld the yellow-green grounding cable to the angle iron or steel tube, and treat the joint for corrosion protection. Figure 3-24 Connect the PGND cable to a buried grounding conductor (1) AC power receptacle (2) Grounding screw (3) PGND cable (4) Earth ground (5) Angle iron 2) If it is not allowed to bury a ground conductor If the device is AC powered, you can ground it through the PE wire of the AC power supply. Make sure that the PE wire is well grounded in the power distribution room or on the AC transformer side. 3-16

43 Figure 3-25 Ground the device through the AC PE wire (1) Power transformer (2) AC power receptacle (3) Grounding screw (4) Three-core AC power cable (5) PE wire If the device is 48 VDC powered, you can ground it through the return wire (RTN) of the DC power supply. Make sure that the RTN wire is well grounded at the DC output of the DC power cabinet. Figure 3-26 Ground the device through the PGND of a power cabinet (1) AC/DC power cabinet (2) 48 V busbar (3) -48 V (4) RTN busbar (5) RTN (6) PGND busbar (7) Earth ground (8) PGND cable (9) Grounding screw (10) DC power receptacle The WX3010 and WX3008 do not support DC power input. 3-17

44 Connecting the Power Cables Connecting AC Power Cable The power cords may vary with different standards of different countries, so you may need to select a bail latch as needed. Follow these steps to connect the AC power cable: Step1 Verify that the chassis PGND is correctly connected to the earth ground. Step2 Install the bail latch onto the device and pivot the bail latch up. Step3 Plug one end of the power cable to the AC power receptacle on the rear panel of the chassis and plug the other end to the AC power source. Step4 Place the bail latch over the AC power cable to secure the plug in place. Figure 3-27 Connect the AC power cable (1) Rear panel (2) Bail latch holder (3) Bail latch (4) AC power cable Step5 Check the RPS LED on the front panel of the device. Solid green indicates that the AC power input is normal. Since the WX3010 and WX3008 do not have the RPS LED, blinking green of the PWR LED indicates that the AC power input is normal. For details about LED status, refer to LEDs on page 1-6. The bail latch prevents the power cable from accidentally falling off. 3-18

45 Connecting the RPS Cable The WX3010 and WX3008 do not support RPS. Follow these steps to connect the RPS cable: Step1 Check that the device is powered off and the RPS unit is switched off. Step2 Use a Philips screwdriver to remove the screws on the cover on the DC power receptacle and take off the cover. Step3 Connect the RPS cable to the DC power receptacle on the chassis. Step4 Turn the strain release screws on the RPS cable clockwise so that the RPS cable plug is firmly seated in the DC power receptacle, and then fasten the strain release screws. Step5 Connect the other end of the RPS cable to an output interface of the RPS unit. Figure 3-28 Connect the RPS cable (5) (1) (2) (7) (6) (3) (4) (1) DC power receptacle (2) RPS cable plug for the DC power receptacle (3) RPS cable (4) RPS cable plug for the RPS output (5) RPS unit (6) Output interfaces of the RPS unit (7) AC power input interfaces of the RPS unit Step6 Check the RPS LED on the front panel of the device. LED ON means the RPS unit is correctly connected. The RPS unit is an optional accessory. The WX3024 supports the RPS1000. Check that the ground cable is properly connected before powering on the device. 3-19

46 Connecting the Interface Cables Connecting the Console Cable 1) Prepare a configuration terminal The configuration terminal can be an ASCII terminal with an RS232 serial port or a PC. The description in this section assumes that you use a PC as the configuration terminal. 2) Connect the console cable Power off the device, plug the DB-9 female connector of the console cable to the serial port of the PC that will be used to configure your device, and connect the RJ-45 connector of the console cable to the console port of the device. Pay attention to the mark on the console port and be sure to plug the connector into the right port. Figure 3-29 Connect the console cable (1) (2) (3) (4) (5) (1) RJ-45 connector (2) Console port (3) DB-9 female connector (4) Serial port on the configuration terminal (5) Console cable If the device has been powered on: When connecting the console cable, first connect the DB-9 connector to the PC before connecting the RJ-45 connector to the device. When removing the console cable connection, first unplug the RJ-45 connector from the device and then unplug the DB-9 connector from the PC. 3-20

47 Connecting the Ethernet Cables Connecting an electrical Ethernet port Follow these steps to connect an electrical Ethernet port: Step1 Connect one end of the Ethernet cable to the electrical Ethernet port on the device and the other end to an Ethernet interface of the peer device. Step2 After powering on the device, check the LEDs of the fixed electrical Ethernet port. For details about the LED description, refer to Table 1-7. Connecting an optical Ethernet interface Follow these steps to connect a 100/1000 Mbps optical interface: Step1 Point the end of the optical transceiver without a release lever toward the SFP transceiver socket, verify that the optical transceiver is not positioned upside down, and gently insert it into the socket. Figure 3-30 Insert an optical transceiver Step2 Identify the Rx and Tx ports on the optical transceiver and plug the two LC connectors at one end of the fibers into the Rx and Tx ports and the LC connectors at the other end of the fiber into respectively the Tx and Rx ports of an optical interface on the peer device. Figure 3-31 Connect fiber connectors 3-21

48 Step3 After powering on the device, check the LEDs of the SFP interfaces. For details about the SFP LEDs, refer to Table 1-7. Installing and Removing Optional Interface Modules The WX3010 and WX3008 do not support installing interface modules. The interface modules and inner optical modules of the WX3024 are not hot swappable. XFP Interface Modules Introduction 10-Gigabit small form-factor pluggable (XFP) modules are used for electrical-to-optical and optical-to-electrical conversion in optical signal transmission. An XFP transceiver requires fiber cables with LC connectors. Front panel of an XFP interface module Figure 3-32 Front panel of an XFP interface module Installing an XFP interface module Step1 Put on an ESD-preventive wrist strap and verify that the wrist strap is properly grounded. Then, take the XFP interface module out of the package. Step2 Loosen the captive screws on blank panel covering an extension slot on the rear panel of the device and remove the blank panel. Step3 Take the XFP interface module by the captive screws on the front panel, and push the XFP interface module steadily into the slot along the slide rails until it is firmly seated in the device. Figure 3-33 Install an XFP interface module 3-22

49 Step4 Fasten the captive screws on the XFP module to secure it in place. Keep the removed blank panel properly for future use. Do not over-tighten the captive screws on the front panel of the interface module. Removing an XFP interface module Step1 Put on an ESD-preventive wrist strap and check that the wrist strap is properly grounded. Step2 Use a Philips screwdriver to loosen the captive screws on the front panel of the XFP interface module. Step3 Pull the XFP interface module toward you until it is completely out of the device chassis. When installing or removing an optional interface module, pay attention to the following points: Do not use excessive force in the operation and do not touch the surface-mounted components directly with your hands. After removing an optional module, if the slot is to remain empty, install a blank panel to prevent dust and ensure normal ventilation in the device. XENPAK Module Introduction The 10-Gigabit Ethernet transceiver package (XENPAK) module provides the optical-to-electrical and electrical-to-optical conversion function and multiple signal processing functions. Front panel of an XENPAK module Figure 3-34 Front view of an XENPAK module Installing an XENPAK module Step1 Put on an ESD-preventive wrist strap and verify that the wrist strap is properly grounded. Then, take the XENPAK module out of the package. 3-23

50 Step2 Loosen the screws on the cover plate in the middle of the blank panel covering an extension slot on the rear panel of the device with a screwdriver and remove the cover plate. When installing an XENPAK module, you only need to remove the small cover plate in the middle of the blank panel instead of removing the entire blank panel. Step3 Take the XENPAK module by the screws on the front panel and steadily push the module into the slot along the slide rails until it is firmly seated in the device. Figure 3-35 Install an XENPAK module Step4 Fasten the screws on the XENPAK module to secure it in place. Keep the removed cover plate properly for future use. Do not over-tighten the screws on the XENPAK module. XENPAK modules are hot-pluggable on the device. Removing an XENPAK module Step1 Put on an ESD-preventive wrist strap and verify that the wrist strap is properly grounded. Step2 Loosen the captive screws on the XENPAK module with a flat-blade screwdriver. Step3 Pull the XENPAK module toward you until it is completely out of the device chassis. 3-24

51 When installing or removing an optional module, pay attention to the following points: Do not use excessive force during the operation and do not touch the surface-mounted components directly with your hands. After removing a module, if the slot is to remain empty, install a blank panel to prevent dust and ensure normal ventilation in the device. Installation Verification During the installation of the device, always verify the installation before powering on the device: The power supply system meets the device requirements. The ground cable is correctly connected. Both the console cable and power cables are correctly connected. All interface cables are routed indoors. If outdoor routing of cables cannot be avoided, check that network port lightning arrestors and an AC power supply lightning arresters have been correctly installed. For details, refer to Appendix B and Appendix C. 3-25

52 4 Starting and Configuring the Device Setting up a Configuration Environment Connecting the Device to a Configuration Terminal For details of connecting a device to a configuration terminal, refer to section Connecting the Console Cable on page Setting Terminal Parameters Before configuring your device through a console terminal, a PC running Microsoft Windows XP for example, you need to set some parameters for the console terminal to communicate with the device. Follow these steps to set the terminal parameters: Step1 Start the PC and select Start > Programs > Accessories > Communications > HyperTerminal. The Connection Description dialog box appears, as shown below. Type the name for the new connection and click OK. Figure 4-1 Connection description interface Step2 In the Connect To dialog box, select the serial port to be used for local configuration from the Connect using drop-down list, as shown below. Make sure the serial port is the one actually connected with the console port of the device. Then, click OK. 4-1

53 Figure 4-2 Select the serial port for local configuration Step3 Set the serial port parameters as shown below. Set the properties of the serial port in the COM1 Properties dialog box, as shown in Table 4-1. Table 4-1 Set serial port parameters Item Value Bits per second 9600 bps (default) Data bits 8 Parity None Stop bits 1 Flow control None 4-2

54 Figure 4-3 Set serial port parameters To restore the default settings, click Restore Defaults. Step4 After setting the serial port parameters, click OK to enter the HyperTerminal window. Figure 4-4 HyperTerminal window Step5 Configure the properties of the HyperTerminal. Select File > Properties, and click the Settings tab. Select VT100 or Auto detect from the Emulation drop-down list box and click OK. 4-3

55 Figure 4-5 Set the terminal emulation Powering On the Device Verifying Before Power-On Before powering on the device verify that: The power cable and ground cable are properly connected. The power supply voltage is within the range labeled on the device. The console cable is properly connected, the configuration terminal to be used for configuration is running, and the terminal parameters have been set. Boot Process After being powered on, the device (take the WX3024 as an example) first implements memory initialization and then runs the extended program of BootWare. The following system information is output on the terminal: System is starting... Booting Normal Extend BootWare... The Extend BootWare is self-decompressing... Done! *************************************************************************** * * * H3C WX3024 BootWare, Version 1.10 * * * *************************************************************************** 4-4

56 Copyright (c) Hangzhou H3C Technologies Co., Ltd. Compiled Date : Apr CPU Type : XLS208 CPU L1 Cache : 32KB CPU Clock Speed : 750MHz Memory Type : DDR2 SDRAM Memory Size : 512MB Memory Speed : 533MHz BootWare Size : 512KB Flash Size : 64MB CPLD Version : 004 PCB Version : Ver.A BootWare Validating... Press Ctrl+B to enter extended boot menu... You can press Ctrl + B to enter the extended Boot menu; otherwise, the system will start loading and decompressing the application file. To enter the Boot menu, you must press Ctrl + B within 4 seconds when the system prompts Press Ctrl+B to enter extended boot menu. You need to restart the device if you want to enter the Boot menu after the application files are decompressed. For easy reading and understanding, the extended Boot menu is referred to as the BootWare main menu if not otherwise specified in this document. Starting to get the main application file--flash:/main.bin! The main application file is self-decompressing Done! The ANP application file is self-decompressing

57 Done! System application is starting... User interface aux0 is available. Press ENTER to get started. After you press Enter, the following prompt is displayed: <System> This indicates that the system has entered user view, and you can configure the device now. During the startup process, the CPLD will be automatically upgraded to the latest version, if any. The system will display The board cpld update successfully, please repower device. after the upgrade process. At this prompt, power off and restart the device so that the new CPLD version takes effect. 4-6

58 5 Maintaining Software Because the display information of the WX3010, WX3024 and WX3008 are similar, this chapter takes the WX3024 as an example. Introduction Files Managed by the Device The WX3000 series consists of two virtual systems: access control engine and switching engine, for which two independent file systems are employed to manage the following four types of files: BootWare program file Application files Configuration files Web files The access control engine manages the BootWare program file and application files; the switching engine manages the Web files; both the access control engine and switching engine store and manage their respective configuration files. BootWare Program File The BootWare program file is used to boot applications during the startup of the device. A complete BootWare program file includes a basic section and an extended section. The basic BootWare section is used to complete the primary initialization of the system. With rich human-computer interaction (HCI) functions, the extended BootWare section is used for initializing the interfaces and updating the applications and the boot system. A complete BootWare program is the combination of the basic and extended BootWare sections. After the basic BootWare section is started, you can download and update the extended BootWare through the menu of the basic BootWare section. Do not power off or restart the device when updating the BootWare program file; otherwise, the BootWare program may be damaged and the device may fail to operate normally. 5-1

59 Application Files The WX3000 series supports the Dual Image function. By default, the system defines three application files for system boot: Main application file (referred to as main file) Backup application file (referred to as backup file) Secure application file (referred to as secure file) These three application files are stored in the flash memory, with the file name extension of.bin. Typically, the default application files are written into the built-in flash memory before device delivery. If you have uploaded all the three types of application files in the flash memory, the system uses these three files to boot the device in the sequence of main.bin, backup.bin, and secure.bin. For how to set the type of an application file, refer to section Maintaining the Application and Configuration Files on page The following gives the default names and types of the application files and their priorities for booting: Main application file. The default name is main.bin and the file type is M. it is the default application file for system boot. Backup application file. The default name is backup.bin and the file type is B. If the system fails to boot using the main application file, it tries the backup application file. Secure application file. The default name is secure.bin and the file type is S. If the system fails to boot using the backup application file, it tries the secure application files. If the system fails to boot using the secure file, it gives a startup failure message. Note that: Only the application files of the M, B, and S types can be used to boot the system, while an application file of the N type (an application file other than the M, B, or S type) cannot. You can rename the application files in the flash memory through the command line interface (CLI) after the application program is loaded. You can modify the file type of the M, B, and N types application files through the BootWare menu or the CLI after application startup, while you cannot modify the file type of the S-type application file. The secure application file is the last resort for system boot; therefore, you cannot change the file type of the secure application file or turn another type of file into a secure file by modifying the file type. The secure file can only be downloaded from the BootWare menu. Only one file of the same type (M, B, or S) can exist in the flash memory at a time. For example, if an application file of type M+B exists in the CF card, another file of type M or B cannot exist. If the type of another file is changed to B, the existing type M+B file changes to a file of type M. Configuration Files With the file name extension of.cfg, configuration files are used to store the configuration information of the device. Typically, no configuration file with the name extension.cfg is provided when the device is delivered (a configuration file with name extension.def is provided by the switching engine). In this case, the device loads the default configuration at startup. If the configuration file is deleted or missing, the device also loads the default configuration at reboot. The access control engine has only one configuration file with no backup. The switching engine has main and backup configuration files, which are managed like the application files on the access control engine. 5-2

60 The length of a configuration file name must not exceed 64 characters (including the drive identifier and the string terminator). For example, if the drive identifier is flash: /, the maximum length of a file name is [ ] = 58 characters. If the length of a file name exceeds 58 characters, operations on that file will fail. It is recommended to keep a file name within 16 characters. There is a limitation on the length of file name that can be displayed in BootWare. If a file name is shorter than 30 characters, all the characters of the file name can be displayed; if a file name has or exceeds 30 characters, only the first 26 characters of the file name can be displayed, followed by a tilde (~) and a serial number. This serial number identifies the position in sequence of the file. For example, if file A, file B and file C have a file name longer than 30 characters, the name of file A will appear as the first 26 characters plus ~001, that of file B will appear as the first 26 characters plus ~002, and that of file C will appear as the first 26 characters plus ~003. Web Files Web files are used by the switching engine to provide Web-based functions, and are released with version releases (each version has a default Web file). You are not recommended to modify the file name and settings. Web files fall into main and backup files, and are managed like the application files on the access control engine. Approaches for Software Maintenance You can maintain the device in either of the following two ways: Update BootWare and application files using the XMODEM protocol through a serial port. Update BootWare and application files using the TFTP/FTP protocol via an Ethernet port through the BootWare menu or the CLI. The BootWare program is updated together with the Comware application. When you update the Comware application to the latest version, the BootWare is updated to the latest version automatically. Before updating the software, check the current version of BootWare and that of the application program to make sure that the correct file is used for the update. For the association between the host software version and the BootWare version, refer to the hardware and software compatibility matrix in Release Notes. 5-3

61 Software Update Flow Figure 5-1 BootWare and application update flow Start Check the Comware application version Does the Comware application need to be updated? No Yes Select the correct Comware application file Select the update method Load the Comware application through an Ethernet interface Usi ng Xmodem Using TFTP Through the BootWare menu Through the CLI Using FTP Update End BootWare Menus BootWare Main Menu When a device is powered on or restated, the terminal first displays the following information: System is starting... Then the following information appears: Booting Normal Extend BootWare... The Extend BootWare is self-decompressing... Done! *************************************************************************** * * * H3C WX3024 BootWare, Version 1.10 * * * 5-4

62 *************************************************************************** Copyright (c) Hangzhou H3C Technologies Co., Ltd. Compiled Date : Apr CPU Type : XLS208 CPU L1 Cache : 32KB CPU Clock Speed : 750MHz Memory Type : DDR2 SDRAM Memory Size : 512MB Memory Speed : 533MHz BootWare Size : 512KB Flash Size : 64MB CPLD Version : 004 PCB Version : Ver.A BootWare Validating... Press Ctrl+B to enter extended boot menu... You can press Ctrl + B to enter the extended Boot menu; otherwise, the system will start loading and decompressing the application file. To enter the Boot menu, you must press Ctrl + B within 4 seconds when the system prompts Press Ctrl+B to enter extended boot menu. You need to restart the device if you want to enter the Boot menu after the application files are decompressed. Press Ctrl + B when the system prompts Press Ctrl+B to enter extended boot menu. Then, the system prompts you to enter the BootWare password: Please input BootWare password: Enter the BootWare password. The system displays the BootWare main menu. The initial BootWare password is null. If you fail to enter the correct password three times in a row, the system will be halted and all you can do is to restart the system. Note: The current operating device is flash Enter < Storage Device Operation > to select device. 5-5

63 =============================<EXTEND-BOOTWARE MENU>============================ <1> Boot System <2> Enter Serial SubMenu <3> Enter Ethernet SubMenu <4> File Control <5> Modify BootWare Password <6> Skip Current System Configuration <7> BootWare Operation Menu <8> Clear Super Password <9> Storage Device Operation <0> Reboot ================================================================================ Enter your choice(0-9): BootWare Submenus Serial submenu Select 2 from the BootWare main menu to enter the serial submenu. The following information is displayed: =============================<Enter Serial SubMenu>============================ Note:the operating device is flash <1> Download Application Program To SDRAM And Run <2> Update Main Application File <3> Update Backup Application File <4> Update Secure Application File <5> Modify Serial Interface Parameter <0> Exit To Main Menu =============================================================================== Enter your choice(0-5): Ethernet submenu Select 3 from the BootWare main menu to enter the Ethernet submenu. The following information is displayed: ============================<Enter Ethernet SubMenu>=========================== Note:the operating device is flash <1> Download Application Program To SDRAM And Run <2> Update Main Application File <3> Update Backup Application File <4> Update Secure Application File <5> Modify Ethernet Parameter <0> Exit To Main Menu <Ensure The Parameter Be Modified Before Downloading!> =============================================================================== Enter your choice(0-5): 5-6

64 File control submenu Select 4 from the BootWare main menu to enter the file control submenu. The following information is displayed: =================================<File CONTROL>================================ Note:the operating device is flash <1> Display All File(s) <2> Set Application File type <3> Delete File <0> Exit To Main Menu =============================================================================== Enter your choice(0-3): BootWare operation submenu Select 7 from the BootWare main menu to enter the BootWare operation submenu. The following information is displayed: ===========================<BootWare Operation Menu>=========================== Note:the operating device is flash <1> Backup Full BootWare <2> Restore Full BootWare <3> Update BootWare By Serial <4> Update BootWare By Ethernet <0> Exit To Main Menu =============================================================================== Enter your choice(0-4): Storage device operation submenu Select 9 from the BootWare main menu to enter the storage device operation submenu. The following information is displayed: ================================<DEVICE CONTROL>=============================== <1> Display All Available Nonvolatile Storage Device(s) <2> Set The Operating Device <3> Set The Default Boot Device <0> Exit To Main Menu =============================================================================== Enter your choice(0-3): Updating Software Through a Serial Connection Introduction to XMODEM To update BootWare and applications through a serial connection, use the XMODEM protocol. XMODEM is a file transfer protocol that is widely applied due to its simplicity and good performance. XMODEM transfers files through serial ports. It supports two types of data packets (128 bytes and 1 KB), two check methods (general checksum and CRC), and error packet retransmission mechanism (generally the maximum number of transmission attempts is ten). The XMODEM transmission procedure is completed by the cooperation of a receiving program and a sending program. The receiving program sends a negotiation packet to negotiate the packet check 5-7

65 method. After the negotiation, the sending program starts to send data packets. When receiving a complete packet, the receiving program checks the packet using the agreed method. If the check succeeds, the receiving program sends an acknowledgement (ACK) character and the sending program proceeds to send another packet. If the check fails, the receiving program sends a negative acknowledgement (NAK) character and the sending program retransmits the packet. Modifying Serial Communication Parameters Sometimes, we need a high serial port baud rate to save the update time, or a lower baud rate to ensure the transmission reliability. This section introduces how to adjust the serial communication baud rate. Enter the BootWare main menu, select 2 to enter the serial submenu, and then select 5 to modify the baud rate. The system displays the following: =================================<BAUDRATE SET>============================ Note:'*'indicates the current baudrate Change The HyperTerminal's Baudrate Accordingly <Baudrate Available> <1> 9600(Default)* <2> <3> <4> <5> <0> Exit =========================================================================== Enter your choice(0-5): Select an appropriate downloading rate. If you want to a bps download rate, for example, enter 5. Then the system displays the following information: Baudrate has been changed to bps. Please change the terminal's baudrate to bps, press ENTER when ready. Now that the serial communication baud rate of the device has been changed to 115,200 bps while that of the terminal is still 9,600 bps, the two sides cannot communicate with each other. Change the baud rate to 115,200 bps in HyperTerminal. Disconnect the terminal connection in HyperTerminal, as shown below: 5-8

66 Figure 5-2 Disconnect the terminal connection Select File > Properties. In the Properties dialog box, click Configure and then select 115,200 from the Bits per second drop-down list box. Figure 5-3 Modify the baud rate Select Call > Call to reestablish the connection. 5-9

67 Figure 5-4 Reestablish the connection Then, press Enter in the terminal window. The terminal displays the current baud rate setting: The current baudrate is bps ===============================<BAUDRATE SET>============================= Note:'*'indicates the current baudrate Change The HyperTerminal's Baudrate Accordingly <Baudrate Available> <1> 9600(Default)* <2> <3> <4> <5> <0> Exit ========================================================================== Enter your choice(0-5): After downloading files with a changed baud rate, timely change the baud rate back to 9,600 bps in HyperTerminal to ensure the normal display on the terminal screen when the system boots or reboots. Updating BootWare Through a Serial Connection Enter the BootWare main menu (refer to section BootWare Main Menu on page 5-4) and select 7 to enter the BootWare operation submenu. For details about this submenu, refer to section BootWare operation submenu on page 5-7. Select 3 from the BootWare operation submenu to enter the BootWare operation serial submenu: ======================<BOOTWARE OPERATION SERIAL SUB-MENU>===================== <1> Update Full BootWare <2> Update Extend BootWare <3> Update Basic BootWare <4> Modify Serial Interface Parameter <0> Exit To Main Menu =============================================================================== 5-10

68 Enter your choice(0-4): You need to modify the serial interface baud rate to accelerate the file update. Select 4 from the BootWare operation serial submenu and then modify the serial interface baud rate to bps. Moreover, you need to set the baud rate to the same value on the configuration terminal to ensure communication between both sides. For how to modify the baud rate, refer to section Modifying Serial Communication Parameters on page 5-8. Select 0 to return to the BootWare operation submenu. ======================<BOOTWARE OPERATION SERIAL SUB-MENU>===================== <1> Update Full BootWare <2> Update Extend BootWare <3> Update Basic BootWare <4> Modify Serial Interface Parameter <0> Exit To Main Menu =============================================================================== Enter your choice(0-4): Select 1 from the BootWare operation submenu. The following information appears: Please Start To Transfer File, Press <Ctrl+C> To Exit. Waiting...CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC Select Transfer > Send file in the HyperTerminal window. The following dialog box appears. Figure 5-5 File transmission dialog box Click Browse to select the application file to be downloaded, select Xmodem from the Protocol drop-down list, and click Send. The following dialog box appears: 5-11

69 Figure 5-6 Sending the application file using XMODEM After download completion, the terminal displays the following information: Download successfully! bytes downloaded! Updating Basic BootWare? [Y/N]Y Updating Basic BootWare...Done! Updating Extend BootWare? [Y/N]Y Updating Extend BootWare...Done! Change the baud rate from bps back to 9600 bps in HyperTerminal and reboot the device. The file name, size and path shown in the figures are for reference only and may differ from the actualities on your device. Before updating the software of your device, check the current BootWare version and application version to make sure that the correct file is used for the update. After downloading files with a changed baud rate, timely change the baud rate back to 9,600 bps in HyperTerminal to ensure the normal display on the terminal screen when the system boots or reboots. Updating Applications Through a Serial Connection To update an application file through a serial connection, you need to enter the serial submenu. Select 2 from the BootWare main menu to enter the serial submenu. For details about this submenu, refer to section Serial submenu on page 5-6. You can modify the serial interface baud rate to accelerate the file update. For details, refer to section Modifying Serial Communication Parameters on page 5-8. Select 2 from the serial submenu. The following information appears: 5-12

70 Please Start To Transfer File, Press <Ctrl+C> To Exit. Waiting...CCCCCCCCCC Select and send the appropriate application file in HyperTerminal. The procedure for updating an application file through a serial connection is the same as updating the BootWare program. For details, refer to section Updating BootWare Through a Serial Connection on page Typically, the size of an application program is over 10 MB. Even at a serial baud rate of 115,200 bps, the update takes about 30 minutes. Therefore, you are recommended to update an application program through an Ethernet port. Updating Applications Using TFTP To update a large application file, use the Trivial File Transfer Protocol (TFTP), which can remarkably shorten the software maintenance time. TFTP is a TCP/IP protocol used for file transfer between client and server. It provides a simple and low-overhead file transfer service. TFTP provides unreliable data transfer over UDP and does not provide any access authorization and authentication mechanism. It employs the timeout retransmission method to implement best-effort delivery of data. The WX3000 series provides TFTP Client service. That is, with the device serving as the TFTP client and the file server serving as the TFTP server, you can upload application files from the device to the file server, or download application files from the file server to the device. You can update an application file using TFTP through either the BootWare menu or the CLI. Updating an Application Using TFTP Through the BootWare Menu Setting up an update environment Figure 5-7 Set up a TFTP environment 5-13

71 Step1 Connect the Ethernet interface GigabitEthernet 1/0/1 of the device to the PC using a crossover Ethernet cable, and configure IP addresses for the Ethernet interface of the device and the PC, which must be on the same network segment so that the device and the PC can communicate with each other. For example, set the IP address of the VLAN interface to and that of the PC to Step2 Run TFTP Server on the PC, and set the path of the application file to be downloaded. The TFTP server software is not provided with the WX3000 series. You must make sure that it is available by yourself. On the WX3000 series, only the management Ethernet interface, namely GigabitEthernet 1/0/1 can be used for application update. Configuring the Ethernet interface parameters Before updating an application file through the management Ethernet interface, you need to configure the interface as follows: Select 3 from the BootWare main menu to enter the Ethernet submenu and select 5 to enter the Ethernet interface configuration submenu. ============================<ETHERNET PARAMETER SET>=========================== Note: '.' = Clear field. '-' = Go to previous field. Ctrl+D = Quit. =============================================================================== Protocol (FTP or TFTP) :tftp Load File Name :main.bin Target File Name :main.bin Server IP Address : Local IP Address : Gateway IP Address : FTP User Name : FTP User Password : When configuring a parameter, you can enter a new value directly, or press Enter to accept the default value that follows a colon. You can type. to clear the current input, - to return to the previous parameter field, and Ctrl+D to quit from the parameter configuration interface. 5-14

72 Updating an application file After configuring the Ethernet interface parameters, select 3 from the BootWare main menu to enter the Ethernet submenu and then select 2. In this example you update the main application file. The following information appears: Loading Done! bytes downloaded! Updating File flash:/main.bin done! Finalizing application update Select 0 to return to the BootWare main menu, and then press 1 to reboot the system. If you specify a filename that already exists in the flash memory, the system prompts The file is exist,will you overwrite it? [Y/N] If you select Y, the existing file will be overwritten. Make sure that sufficient space is available in the flash memory. In case of insufficient space, the update cannot proceed and the system will give an error prompt. The new application file replaces the existing file of the same type, if any, and becomes the only application file of that type. In this example, main.bin replaces the application file with the attribute of M and becomes the only main application file. For details about the file types, refer to Introduction on page 5-1. Updating and Backing Up an Application Using TFTP Through the CLI The access control engine and the switching engine have separate file systems. You need to log in to the CLI of a specific system before you can do file operations in it. After the device starts, you are directly logged in to the access control engine system. To enter the switching engine system, use the oap connect slot 0 command; to log out, press Ctrl + K. 5-15

73 The application files are managed only on the access control engine. On the CLI of the access control engine, you can change to the CLI for the switching engine through the oap command and perform operations on the configuration files and Web files on the switching engine. Setting up an update environment Set up a software update environment and specify the working path of the server. For details, refer to section Setting up an update environment on page For operations on the access control engine, the data needs to be transferred from the switching engine to the access control engine; therefore, you need to configure the IP addresses of the switching engine, access control engine and the PC to be in the same network segment. For example, configure the IP address of the TFTP server as , that of the access control engine of the device as , and that of the switching engine as (to configure the IP address of the switching engine, you need to change to CLI of the switching engine by using the oap command). Verify the connection by using the ping command. For operations on the switching engine, you need to log in to the switching engine using the oap command, configure the IP addresses as mentioned above, and verify the connection by using the ping command. The IP addresses of the access control engine and switching engine are both configured in VLAN interface view. Backing up and restoring application and configuration files After setting up the environment, do the following on the terminal: Use the dir command to check what files are in the file system: <System>dir Directory of flash:/ 0 -rw- 855 Jul :22:56 startup.cfg 1 -rw Jul :35:38 main.bin KB total (41991 KB free) <System> For example, to copy the file startup.cfg on the device and save it as config.bak on the TFTP server, use the following command: 5-16

74 <System>tftp put startup.cfg config.bak File will be transferred in binary mode Sending file to remote TFTP server. Please wait... \ TFTP: 855 bytes sent in 0 second(s). File uploaded successfully. To download config.cfg from the server to the device, use the following command: <System>tftp get config.cfg statup.cfg The file statup.cfg exists. Overwrite it?[y/n]:y Verifying server file... Deleting the old file, please wait... File will be transferred in binary mode Downloading file from remote tftp server, please wait...\ TFTP: 855 bytes received in 0 second(s) File downloaded successfully. If a file with the same name exists on the device, the device will prompt you whether to overwrite the existing file. You can choose Y to overwrite it or N to abort. When you back up a file to the server, the existing file with the same name on the server, if any, will be replaced without a prompt. The operations mentioned above are to be performed in user view. You can modify the backup configuration file with a text editor and then download the modified file to update the configuration. The update takes effect upon system reboot. Likewise, you can download the application file to the device and overwrite the existing main application file to update the application. Updating Applications Using FTP If the application file to be downloaded has a large size, you can use the File Transfer Protocol (FTP) to save the software maintenance time. FTP is an application-layer TCP/IP protocol used for file transfer between a server and a client. It provides reliable, connection-oriented data transfer service over TCP. You can update an application using FTP in two ways: Through the BootWare menu. In this approach, the device must serve as an FTP client. Through the CLI. In this approach, the device can serve as either an FTP server or an FTP client. 5-17

75 Updating an Application Using FTP Through the BootWare Menu Setting up an update environment Figure 5-8 Set up an environment, with the device as an FTP client Connect the Ethernet interface GigabitEthernet 1/0/1 of the device to the PC using a crossover Ethernet cable, and configure IP addresses for the Ethernet interface of the device and the PC, which must be on the same network segment so that the device and the PC can communicate with each other. For example, set the IP address of the VLAN interface to and that of the PC to Run the FTP Server on the PC and set the path of the application file to be downloaded, FTP username and password. The FTP server software is not provided with the WX3000 series. You must make sure that it is available by yourself. On the WX3000 series, only the management Ethernet interface, namely GigabitEthernet 1/0/1 can be used for application update. For the rest steps, refer to section Configuring the Ethernet interface parameters on page 5-14, section Updating an application file on page 5-15, and section Finalizing application update on page Updating and Backing Up an Application Using FTP Through the CLI With the device as an FTP client and the PC as an FTP server 1) Set up an update environment by referring to section Updating an Application Using FTP Through the BootWare Menu on page For operations on the access control engine, the data needs to be transferred from the switching engine to the access control engine; therefore, you need to configure the IP addresses of the switching engine, access control engine and the PC to be in the same network segment. For example, configure the IP address of the FTP server as , that of the access control 5-18

76 engine of the device as , and that of the switching engine as (to configure the IP address of the switching engine, you need to change to CLI of the switching engine by using the oap command). Verify the connection by using the ping command. For operations on the switching engine, you need to log in to the switching engine using the oap command, configure the IP addresses as mentioned above, and verify the connection by using the ping command. 2) Maintain the device through the terminal connected to the console port of the device. <System>ftp Trying Press CTRL+K to abort Connected to FTP service ready. User( :(none)):guest // Enter the username set on the server 331 Password required for quest. Password: // Enter the password 230 User logged in [ftp] After a successful connection, you can execute the following commands to maintain the device. Use the get and put commands to implement file download and backup. [ftp]get main.bin main.bin // Download the file from the server to the device flash:/main.bin has been existing. Overwrite it?[y/n]:y 227 Entering passive mode (192,168,0,1,6,231). 125 Using exiting data connection 226 Closing data connection; File transfer successful. FTP: byte(s) received in second(s) K byte(s)/sec. [ftp]put main.bin main.bin // Back up the file from the device to the server 227 Entering passive mode (192,168,0,1,6,233). 125 Using exiting data connection 226 Closing data connection; File transfer successful. FTP: byte(s) sent in second(s) Kbyte(s)/sec. [ftp]quit 221 Service closing control connection 5-19

77 With the device as an FTP server and the PC acting as an FTP client 1) Set up an update environment Figure 5-9 Set up an environment, with the device as an FTP server For operations on the access control engine, the data needs to be transferred from the switching engine to the access control engine; therefore, you need to configure the IP addresses of the switching engine, access control engine and the PC to be in the same network segment. For example, configure the IP address of the FTP client as , that of the access control engine of the device as , and that of the switching engine as (to configure the IP address of the switching engine, you need to change to CLI of the switching engine by using the oap command). Verify the connection by using the ping command. For operations on the switching engine, you need to log in to the switching engine using the oap command, configure the IP addresses as mentioned above, and verify the connection by using the ping command. 2) Enable the FTP server The FTP server feature supports concurrent access of multiple clients. Upon receiving a request from an FTP client, the FTP server performs the requested operation and returns the result. Use the following command to enable FTP server: [System]ftp server enable % Start FTP server Add an authorized FTP username and password: [System]local-user guest // Create user account guest [System-luser- guest]service-type ftp // Set the user type to FTP [System-luser- guest]password simple // Set the password to ) Maintain the device After enabling FTP server and setting the username and password on the device, start the FTP client application on the PC. This example assumes that you use Microsoft FTP Client provided in Windows XP. Open a DOS prompt window, and enter ftp at the DOS prompt. C:\Documents and Settings\Administrator>ftp ftp> ftp> open Connected to // The system prompt changed to ftp> // Connect to the device 5-20

78 220 FTP service ready. User ( :(none)): guest // Enter the username set on the device 331 Password required for guest Password: // Enter the password User logged in. To back up main.bin from the device to the PC, use the following command: ftp> binary // Set the transfer mode to binary mode 200 Type set to I. ftp> lcd c:\temp // Change the local file directory Local directory now C:\temp. ftp> get main.bin main.bin // Back up the file from the device to the PC 200 Port command okay. 150 Opening BINARY mode data connection for /main.bin. 226 Transfer complete. ftp: bytes received in 22.53Seconds Kbytes/sec. To restore the backup to the device, use the following command: ftp> put main.bin main.bin 200 Port command okay. 150 Opening BINARY mode data connection for main.bin. 226 Transfer complete. ftp: bytes sent in 11.09Seconds Kbytes/sec. ftp> quit 221 Server closing. Updating Web Files on the Switching Engine If the application program is successfully upgraded and the switching engine has upgraded Web files, the Web files are automatically upgraded after the system reboots (manual upgrade is not recommended). During the starting process of the switching engine, the device searches files with the suffix of.web in the file system. Such Web files are named h3c-http x.web, in which X varies with versions. If no such a file is available in the file system, the device loads it from the application program file package. After the system is rebooted, the Web file in the file system is displayed as follows: <System>dir Directory of unit1>flash:/ 1 (*b) -rw Apr :44:15 h3c-http web 2 -rw- 296 Apr :56:03 config.def 3 (*) -rw- 729 Apr :59:21 startup.cfg 6858 KB total (5917 KB free) (*) -with main attribute (b) -with backup attribute (*b) -with both main and backup attribute 5-21

79 Maintaining the Application and Configuration Files You can modify the types of the files on the access control engine and view the file information through the file control submenu or the CLI. You can maintain the files on the switching engine only through the CLI, rather than the BootWare menu. Select 4 from the BootWare main menu to enter the file control submenu. The following information is displayed: =================================<File CONTROL>================================ Note:the operating device is flash <1> Display All File(s) <2> Set Application File type <3> Delete File <0> Exit To Main Menu =============================================================================== Enter your choice(0-3): Displaying All Files Displaying all files through the BootWare menu Select 1 from the file control submenu. The following information appears: Display all file(s) in flash: 'M' = MAIN 'B' = BACKUP 'S' = SECURE 'N/A' = NOT ASSIGNED ============================================================================== NO. Size(B) Time Type Name Aug/08/ :00:00 M flash:/main.bin Aug/08/ :00:00 N/A flash:/startup.cfg ============================================================================== Displaying all files in the CLI <System>dir Directory of flash:/ 0 -rw Apr :21:20 main.bin 1 -rw- 855 Nov :07:24 startup.cfg KB total (29377 KB free) Setting the Application File Type Setting the application file type in the BootWare menu Select 2 from the file control submenu. The following information appears: 'M' = MAIN 'B' = BACKUP 'S' = SECURE 'N/A' = NOT ASSIGNED 5-22

80 ============================================================================== NO. Size(B) Time Type Name Aug/08/ :00:00 M flash:/main.bin 0 Exit ============================================================================== Enter file No: Enter the file number at the prompt above. In this example, type 1 for main.bin, and press Enter. The system prompts you to specify a new file type: Modify the file attribute: ============================================================================== <1> +Main <2> -Main <3> +Backup <4> -Backup <0> Exit ============================================================================== Enter your choice(0-4) Select 1 to set the file type to M, 2 to remove the current M type, 3 to set the file type to B, and 4 to remove the current B type. For detailed description of the file types, refer to section Application Files on page 5-2. Setting the application file type through the CLI # Change the type of main.bin from B to M+B. <System> boot-loader file main.bin main This command will set the boot file. Continue? [Y/N]:y The specified file will be used as the main boot file at the next reboot! Now the file type of main.bin has been changed to M+B and the file will used as the main application file at the next boot of the device. If an M-type file already exists, it has become an N-type file automatically. Deleting a File Deleting a file through the BootWare menu Select 3 from the file control submenu. The following information appears: Deleting the file in flash: 'M' = MAIN 'B' = BACKUP 'S' = SECURE 'N/A' = NOT ASSIGNED ============================================================================== NO. Size(B) Time Type Name Aug/08/ :00:00 M flash:/main.bin Aug/08/ :00:00 N/A flash:/startup.cfg 0 Exit ============================================================================== Enter file No: Enter the file number and press Enter. The following information appears: The file you selected is flash:/startup.cfg,delete it? [Y/N] Press Y to proceed. When the following information appears, the file has been successfully deleted: 5-23

81 Deleting...Done! Deleting a file through the CLI You can use the delete [ /unreserved ] file-url command in user view to delete a file. /unreserved: Deletes the file immediately without placing it into the Recycle Bin. file-url: Name of the file to be deleted. # Delete test.txt from the root directory. <System> delete test.txt Delete flash:/test.txt?[y/n]:y %Delete file flash:/test.txt...done. The file text.txt is now temporarily in the Recycle Bin. You can use the undelete command to restore the file from the Recycle Bin. # Restore the file text.txt from the Recycle Bin. <System> undelete test.txt Undelete flash:/test.txt? [Y/N]:y % Undeleted file flash:/test.txt. Dealing with Password Loss This section describes how to deal with password loss. BootWare Password Loss If you have forgotten the BootWare password, contact your local dealer. The technical support staff will help you log in to the system and set a new password. To change the BootWare password, enter the BootWare main menu, select 5, and follow the instructions. The following information is displayed on the terminal: please input old password: Please input new password: Please input new password again: Password Set Successfully. Once you enter a wrong old password or different new passwords, the password modification operation fails and the system exits this operation. A BootWare password can contain up to 32 characters, including printable characters such as letters, numerals, and punctuations. User Password Loss Your login will be refused if you have forgotten the user password. In this case, set a new user password by following the steps below: 5-24

82 1) Select 6 from the BootWare main menu to start the system without loading the system configuration. The following information appears: Flag Set Success. 2) When the BootWare main menu appears again, select 0 to restart the system. System starts booting 3) Set a new password in system view. <System>system-view [System]user-interface aux 0 [System-ui-aux0]authentication-mode password [System-ui-aux0]set authentication password simple This means that password authentication is required for console port login, and the password has been set to in plain text. Upon reboot, the system runs with the default configuration, with the configuration file stored in the flash memory. To restore the original configuration, use the display saved-configuration command to view the contents of the configuration file, copy them and run them. If the password is stored in plain text, you can use the display current-configuration command to view the password in the current configuration. If you use the set authentication password cipher command to set your password, the password will be stored in cipher text. 4) Save the new configuration. [System] save After modifying the user password, use the save command to save it. Super Password Loss The super password allows you to switch between four super levels. Without a super password, you cannot perform higher privilege operations. Select 8 from the BootWare main menu to clear the super password. 5-25

83 After selecting 8 and restarting the device, you will directly enter system view. This setting works only once. When the device is restarted for a second time, the super password is restored. Backing Up and Restoring BootWare Backing Up and Restoring BootWare Through the BootWare Menu Select 7 from the BootWare main menu to enter the BootWare operation submenu. For details about this submenu, refer to BootWare operation submenu on page 5-7. Backing up BootWare To back up the entire BootWare to the flash memory, select 1 from the BootWare main menu and follow the instructions. Will you backup the Basic BootWare? [Y/N]Y Begin to backup the Basic BootWare.Done! Will you backup the Extend BootWare? [Y/N]Y Begin to backup the Extend BootWare.Done! Restoring BootWare To restore the backup BootWare from the flash memory, select 2 from the BootWare main menu and follow the instructions: Will you restore the Basic BootWare? [Y/N]Y Begin to restore Normal Basic BootWare...Done! Will you restore the Extend BootWare? [Y/N]Y Begin to restore Normal Extend BootWare...Done! Backing Up and Restoring BootWare Through the CLI You can use the bootrom command to back up and restore BootWare of the access control engine. The switching engine does not support this operation. Backing up BootWare <System>bootrom backup all Now backuping bootrom, please wait... Backup bootrom completed! The entire BootWare has been backed up in the flash memory. <System>bootrom backup part Now backuping bootrom, please wait... Backup bootrom completed! The extended BootWare has been backed up in the flash memory. 5-26

84 Restoring BootWare <System>bootrom restore all This command will restore bootrom file, Continue? [Y/N]:y Now restoring bootrom, please wait... Restore bootrom completed! The entire BootWare section has been restored to the system. <System>bootrom restore part This command will restore bootrom file, Continue? [Y/N]:y Now restoring bootrom, please wait... Restore bootrom completed! The extended BootWare section has been restored to the system. 5-27

85 6 Troubleshooting Troubleshooting Software Loading Failure If software loading fails, the system runs the old version of the software. In this case, check if the physical ports are properly connected. If the ports are not properly connected, reconnect them correctly and restart the loading process. If the ports are properly connected, check the loading process information displayed on HyperTerminal for input errors. In case of any input errors, restart the loading process with correct inputs. Input errors include: A baud rate other than 9600 bps selected for BootWare loading using XMODEM. An improper baud rate setting in HyperTerminal. A wrong IP address, file name, or TFTP Server work path specified for software loading using TFTP. A wrong IP address, file name, username, or password specified for software loading using FTP. If the case cannot be located, contact your local dealer for help. Troubleshooting the Power System For the WX3024, you can check whether the power system of the device has failed by viewing the RPS LED and PWR LED on the front panel; for the WX3010 and WX3008, you can check whether the power system of the device has failed by viewing the PWR LED on the front panel. When the power supply functions normally, the RPS LED stays on or the PWR LED is blinking green. If the RPS LED is off or the PWR LED is solid red, check whether: The device power cable is properly connected; The power input to the device meets the requirements. Troubleshooting the Configuration System If the device is operational upon power-on, the configuration terminal displays the boot information; otherwise, you may see nothing or illegible characters on the configuration terminal. No display on the terminal If there is no output information after the device is powered on, check whether: The power supply is normal; The console cable is properly connected. If the cause cannot be located in the steps above, check whether: The console cable is in good condition. Terminal settings are correct. 6-1

86 Illegible characters on the terminal screen If illegible characters are displayed, check whether the terminal parameters are correct. Verify the following parameter settings: Bits per second: 9600 Data bits: 8 Parity: None Stop bits: 1 Flow control: None Terminal emulation: VT

87 Table of Contents Appendix A Specifications of Optional Interface Modules A-1 10G SFP Optical Transceivers A-1 FE SFP Optical Transceivers A-1 GE BIDI Optical Transceivers A-2 FE BIDI Modules A-3 XFP Optical Transceivers A-4 XENPAK Optical Transceivers A-4 i

88 Appendix A Specifications of Optional Interface Modules 10G SFP Optical Transceivers Figure A-1 Appearance of a GE/FE SFP optical transceiver Table A-1 Specifications of 10G SFP optical transceivers Item SFP-GE-SX-MM850-A Specifications SFP-GE-LX-SM1310-A Central wavelength 850 nm 1310 nm Maximum transmission distance 550 m ( ft.) 10 km (6.21 miles) Data rate Connector type 1250 Mbps Duplex LC Fiber mode MMF SMF Cable specification 50/125 µm 9/125 µm Output optical power 9.5 to 0 dbm 9.5 to 3 dbm Receiving sensitivity 17 dbm 20 dbm Optical saturation 3 dbm FE SFP Optical Transceivers Appearance of an FE SFP optical transceiver is shown in Figure A-1. Table A-2 Specifications of FE SFP optical transceivers Item Central wavelength Specifications SFP-FE-SX-MM1310-A SFP-FE-LX-SM1310-A 1310 nm Maximum transmission distance 2 km (1.24 miles) 15 km (9.32 miles) Data rate Connector type 155 Mbps Duplex LC A-1

89 Item SFP-FE-SX-MM1310-A Specifications SFP-FE-LX-SM1310-A Fiber Mode MMF SMF Cable specification 62.5/125 µm 9/125 µm Output optical power 19 to 14 dbm 15 to 8 dbm Receiving sensitivity 30 dbm 28 dbm Optical saturation 14 dbm 7 dbm GE BIDI Optical Transceivers Figure A-2 Appearance of a GE/FE BIDI optical transceiver Table A-3 Specifications of GE BIDI optical transceivers Item SFP-GE-LX-SM1310-BIDI Specifications SFP-GE-LX-SM1490-BIDI Central wavelength Sending end (Tx) 1310 nm 1490 nm Receiving end (Rx) 1490 nm 1310 nm Maximum transmission distance Data rate Connector type Fiber Mode 10 km (6.21 miles) 1250 Mbps Duplex LC SMF Cable specification 9/125 µm Output optical power Receiving sensitivity Optical saturation 9 to 3 dbm 18.7 dbm 3 dbm A-2

90 BIDI optical transceivers use different central wavelengths in the transmitting and receiving directions, and thereby support bi-directional transmission of optical signals through the same fiber. The BIDI modules must be used in pairs. If an SFP-GE-LX-SM1310-BIDI is used at one end, an SFP-GE-LX-SM1490-BIDI must be used at the other end. FE BIDI Modules Appearance of an FE BIDI optical transceiver is shown in Figure A-2. Table A-4 Specifications of FE BIDI optical transceivers Item SFP-FE-LX-SM1310-BIDI Specifications SFP-FE-LX-SM1550-BIDI Central wavelength Sending end (Tx) 1310 nm 1550 nm Receiving end (Rx) 1550 nm 1310 nm Maximum transmission distance Data rate Connector type Fiber Mode 15 km (9.32 miles) 155 Mbps Duplex LC SMF Cable specification 9/125 µm Output optical power Receiving sensitivity Optical saturation 15 to 8 dbm 31 dbm 3 dbm BIDI optical transceivers use different central wavelengths in the transmitting and receiving directions, and thereby support bi-directional transmission of optical signals through the same fiber. The BIDI modules must be used in pairs. If an SFP-FE-LX-SM1310-BIDI is used at one end, an SFP-FE-LX-SM1550-BIDI must be used at the other end. A-3

91 XFP Optical Transceivers Figure A-3 Appearance of XFP optical transceivers Table A-5 Specifications of XFP optical transceivers Item XFP-SX-MM850 Specifications XFP-LX-SM1310 Central wavelength 850 nm 1310 nm Maximum transmission distance 300 m ( ft.) 10 km (6.21 miles) Data rate Gbps Gbps Connector type Duplex LC Fiber Mode MMF SMF Cable specification 50/125 µm 9/125 µm Fiber bandwidth 2000 MHz*km Output optical power 7.3 to 1.08 dbm 8.2 to +0.5 dbm Receiving sensitivity 11.1 dbm 12.6 dbm Pressure sensitivity 7.5 dbm 10.3 dbm Optical saturation 1 dbm 0.5 dbm XENPAK Optical Transceivers Figure A-4 Appearance of an XENPAK optical transceiver Table A-6 Specifications of XENPAK optical transceivers Item XENPAK-SX-MM850 Specifications XENPAK-LX-SM1310 Central wavelength 850 nm 1310 nm Maximum transmission distance 300 m ( ft.) 10 km (6.21 miles) A-4

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