CS219 MT True/False Indicate whether the statement is true or false.

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1 CS219 MT True/False Indicate whether the statement is true or false. 1. Immediately after you unplug the computer from the power outlet, you re safe to begin working inside the case. 2. The two major manufacturers of processors are Intel and NVIDIA. 3. The developing, transferring, fusing, and cleaning steps of the laser printing process use the printer components that undergo the most wear. 4. If a user complains that a printer is not printing, the problem always lies with the printer itself. 5. If loose toner comes out with your printout, the fuser is not reaching the proper temperature and professional service is required. Multiple Choice Identify the choice that best completes the statement or answers the question. 1. Which type of port transmits both digital audio and digital video with a single connector? a. S-Video c. HDMI b. DVI d. VGA 2. Which of the following is NOT true of a motherboard? a. also called a system board c. has a heat sink on the PCIe slots b. has a CPU socket d. has slots for DIMMs 3. Which standard provides the best performance for hard drives? a. SATA c. IDE b. PATA d. EIDE 4. Which disk drive standard uses an 80-conductor cable? a. SATA c. EIDE b. IDE d. DVD 5. Which type of fire extinguisher should you have available in the event of an electrical fire? a. Class A c. Class C b. Class B d. Class D 6. To what should you normally clip the ground bracelet before you work inside the computer case? a. the grounding plug on the power cord c. the side of the computer case b. an AC outlet d. the top of the power supply 7. What do you call a connector on a motherboard that consists of pins that stick up from the board? a. jumper c. pin array b. socket d. header 8. Which of the following represents the correct order in which you should install components into the case after disassembling a computer? a. power supply, drives, motherboard, cards c. cards, motherboard, power supply, drives b. drives, motherboard, cards, power supply d. motherboard, drives, cards, power supply 9. Which of the following is true about installing the motherboard and connecting power? a. there are typically three screw sets that c. the P1 connector is used for PCIe devices hold the motherboard to the case b. you can use an adapter to convert two 6- d. a 4-pin power cord supplies supplemental pin connectors to a PCIe connector power to the processor

2 10. Which of the following is NOT a typical connector found on the front panel header? a. Power SW c. SATA controller b. HDD LED d. Power LED+ 11. If your computer is in a dirty, dusty environment, what tool should you use periodically to prevent overheating? a. all-purpose cleaner c. compressed air b. chip extractor d. wet cloth 12. Which technology may require that you purchase a power supply that specifically supports that technology? a. SLI c. DIMM b. PCI d. USB 13. Which of the following is a consideration when purchasing a power supply with the correct wattage? a. DIMMs draw the most power c. fans draw as much power as a video card b. motherboards with CPU tend to draw d. the power supply should be rated 30% about the same as a SATA drive higher than your needs 14. What does a small triangle embedded on a connector signify? a. use caution when using the connector c. the pin near the triangle should be matched with a circular pin b. the wire nearest the triangle is pin 1 d. the connector is optional and need not be attached 15. Which of the following is the smallest motherboard form factor? a. MicroATX c. MicroBTX b. FlexATX d. NLX 16. Which socket type is soldered to the motherboard, along with the CPU? a. SPGA c. BGA b. FCLGA d. PGA 17. What type of socket ensures that even force is applied to the processor when it is being installed in the socket? a. ZIF c. LGA b. FM2 d. AM3 18. What has occurred if you see the message Chassis Intruded! System has halted. the next time you start your computer? a. the disk has failed c. the case has been opened b. Windows has not been activated d. the keyboard has been unplugged 19. What should you do if you want to be able locate your laptop in the event of loss or theft and give it a command through the Internet to lock it or delete data? a. set a BIOS No Access password c. enable the GPS module in the BIOS b. subscribe to LoJack for Laptops d. install a high-power WiFi card 20. Which type of processor memory is located on the processor chip (processor die)? a. Level 0 cache c. Level 2 cache b. Level 1 cache d. Level 3 cache 21. Which of the following is NOT a component of a processor? a. device driver c. registers b. control unit d. memory caches 22. Which of the following is true about installing a processor on a motherboard? a. after placing the processor in the socket, c. processors are protected from ESD, so you you need to lock down the lever don t need a grounding bracelet b. it s okay to reuse thermal compound when d. use plenty of thermal compound, you can you remove and reinstall a processor never use too much of this substance

3 23. Which type of memory can support quad, triple, and dual channels? a. DDR3 c. DDR b. DDR2 d. RIMM 24. Which of the following is true about DIMM slots? a. color coding is used to identify the c. DDR only supports a single channel channel b. DDR2 and DDR3 support triple channels d. a DDR3 DIMM allows access to four memory chips simultaneously on each DIMM 25. Which of the following statements is NOT true when setting up dual channeling? a. a pair in a channel must be equally c. each channel runs independently of the matched in size, speed and features other channel b. if two DIMM slots do not have matching d. if you have two pairs installed in two pairs, single-channeling will be used channels, all four DIMMs must match 26. Which memory technology that is no longer used has a 32-bit data bus, 232 pins and requires a placeholder in empty slots? a. CAS RAM c. RIMM b. SO-DIMM d. SIMM 27. Which of the following is NOT a necessary precaution when installing memory modules? a. use a ground bracelet c. unplug the computer b. test the motherboard for residual electrical d. don t stack modules on top of each other charges 28. Which of the following is true about disk drive interfaces? a. PATA allows for two connectors on a c. four IDE drives can be connected to a motherboard single 80-pin data cable b. SATA is the older and slower technology d. the ATAPI standard was developed for optical SATA drives 29. Why is DMA a better transfer mode than PIO for PATA drives? a. DMA has direct access to the CPU c. DMA data transfers don t involve the CPU b. The DMA bus is faster than the PIO bus d. DMA drives cost less than PIO drives 30. Which of the following is true about SCSI drives? a. SCSI ID 7 has a higher priority than SCSI c. one end of the SCSI chain needs a ID 10 terminator b. each logical device requires a unique SCSI d. SCSI devices are typically found in SOHO ID servers and desktops 31. Which of the following is true about selecting a hard drive? a. a faster spindle speed keeps the drive c. FireWire 800 drives are a good choice for cooler but doesn t improve performance fast internal drives b. PATA drives are backward compatible d. magnetic drives have larger capacity for with SATA drives the money than solid state drives 32. Why might you want to use a RAID 0 disk configuration? a. to improve overall disk performance c. to prevent data loss in case of a drive failure b. RAID 0 drives are less expensive than other RAID drives d. because RAID 0 provides an automatic disk backup

4 33. What does a twist in a 34-pin data cable mean? a. it indicates drive A: c. it should be connected to the primary IDE drive b. the cable has been damaged d. it is used for USB floppy 34. What happens when a flash memory card is installed in a slot and it is recognized by Windows? a. a window appears prompting you to c. Windows automatically partitions and initialize the device formats the device b. a drive letter is assigned to the device and d. the files are copied from the device to you can see it in Explorer your Documents folder 35. Which type of expansion slot uses a retention mechanism to help stabilize a heavy card? a. ISA c. AGP b. PCI d. MGA 36. Which of the following might be the cause of a black screen right after you install a new video card? a. no video card is detected c. you installed the video card in the wrong slot b. the onboard video is not disabled in BIOS d. the video card has insufficient RAM 37. Which type of monitor withstands a lot of handling, use mercury, and take up the most desk space? a. cathode-ray tube c. plasma monitor b. liquid crystal display d. light-emitting diode 38. Which of the following is a requirement for supporting the Aero user interface? a. at least 128 KB video memory c. an HDMI video port b. DirectX 9 or higher d. Windows XP with SP3 39. Which of the following is a likely symptom caused when the CMOS battery fails? a. POST code beeps c. continuous reboots b. time and date settings lost d. blue screen of death 40. Which of the following is NOT a possible symptom of a problem with the electrical system? a. there are no indicator lights c. you see events in event viewer b. error codes or beeps come and go during d. the PC powers down unexpectedly booting 41. Which of the following is an indication that an inadequate power supply is the source of an intermittent problem? a. the power supply whines when you first c. BIOS loses its date and time settings turn on the system b. you don t see any indicator lights or fans d. the system tries to boot from the wrong spinning device 42. What can you conclude if you heard one short beep during system boot? a. a video problem c. all POST tests passed b. a memory error d. a keyboard controller problem 43. If you see an error message that reads Processor thermal trip error, what is the likely problem? a. the power supply is inadequate c. the processor has failed b. the processor has overheated d. a memory module might be bad 44. Under what circumstances might you need to rebuild a RAID volume? a. after you format the disk for the first time c. when you restore a backup b. after you replace a failed disk d. when you add a new disk to the system 45. A printer connects directly to a computer by way of a USB port, parallel port, serial port, or wireless connection. a. network c. remote b. shared d. local

5 46. When you print to the Microsoft XPS Document Writer printer, it creates a(n) file. a..xps c..xml b..pdf d..doc 47. To know the IP address of a network printer, direct the printer to print a page. a. consumables c. menu map b. configuration d. device 48. How do you know if a printer needs routine maintenance? a. the number of days since the last c. the number of pages the printer has maintenance printed since the last maintenance b. the printer stops working if the d. the LED display shows the number of maintenance period has expired days before maintenance is required 49. What can you do to improve a printer s performance? a. replace the CPU c. install a larger paper tray b. increase the memory d. replace the toner cartridge 50. Which of the following should you check to verify the port a printer is using is enabled and working? a. Print logger c. Resource Monitor b. System Monitor d. Device Manager Matching a. amp f. ohm b. DisplayPort g. PCIe c. DIMM h. POST d. firmware i. rectifier e. heat sink j. transformer 1. a measure of resistance to electricity 2. a fast expansion slot found on a motherboard 3. embedded programs that are closely tied to the hardware 4. a series of tests performed by the startup BIOS when you first turn on a computer 5. consists of metal fins that draw heat from a component 6. a device that converts AC to DC 7. a measure of electrical current 8. a device that changes the ration of voltage to current 9. a type of memory slot found on a motherboard

6 a. C-RIMM f. parity b. dual ranked g. RAS Latency c. ECC h. RDRAM d. Hyper-Threading i. single-sided e. multiplier j. thread 10. an error checking technology used by DIMMs 11. a Rambus memory module 12. double-sided DIMMs that provide more than one bank 13. a technology that allows a processor to handle more than one group of instructions 14. a task or group of instructions executed by the CPU 15. a placeholder module used in Rambus memory configurations 16. memory chips installed on one side of the module 17. the factor used to determine clock speed between the processor and FSB a. autodetection f. ReadyDrive b. fault tolerance g. SCSI c. host adapter h. spanning d. mirrored volume i. striped volume e. NAND flash memory j. terminating resistor 18. a chip that contains grids of rows and columns with two transistors at each intersection that hold a zero or one bit 19. used at each end of the SCSI chain 20. the gateway from the SCSI bus to the system bus 21. uses two hard drives to hold a single Windows volume; sometimes called JBOD 22. a RAID 0 volume 23. a feature in startup BIOS that detects a new drive and selects the correct drive configuration 24. a computer s ability to respond to a hardware failure 25. a storage configuration in which data is duplicated on one drive to another drive

7 a. artifacts f. driver store b. BSOD g. UPS c. brownouts h. VGA mode d. CAG i. zero-fill utility e. degauss j. Memory Diagnostics 26. a temporary voltage reduction 27. elimination of accumulated magnetic fields 28. horizontally torn images on-screen 29. a device that raises the voltage when it drops temporarily 30. a utility to wipe a hard drive clean 31. an error message shown on a blue screen 32. a location where Windows keeps a copy of driver software 33. a tool in Windows 7/Vista that tests memory 34. a video setting you can try if the display is not working 35. a round air duct that helps direct air to the processor Match each term with the correct statement below. a. Windows GDI f. Extension magnet brush b. Raster line g. Laser printer c. Inkjet printer h. Impact printer d. Raw data i. Bitmap e. Ghosted images j. Calibration 36. A type of electrophotographic printer that can range from a small, personal desktop model to a large, network printer capable of handling and printing large volumes continuously 37. Uses a print head that moves across the paper creating one line with each pass 38. Creates a printed page by using some mechanism that touches or hits the paper 39. Builds the page and then sends it to the printer 40. Text data that contains no embedded control characters is sent to the printer as is, and the printer can print it without any processing 41. Long-handled brush made of nylon fibers that are charged with static electricity 42. Bits in rows and columns 43. each row in a bitmap 44. Are usually caused by a problem with the image drum or toner cartridge 45. Used to align and/or clean inkjet nozzles

10. In the world of computers, the term refers to the computer s physical components, such as the monitor, keyboard, motherboard, and hard drive.

10. In the world of computers, the term refers to the computer s physical components, such as the monitor, keyboard, motherboard, and hard drive. Computer Maintenance 2016 Fall Final Review True/False Indicate whether the statement is true or false. 1. A motherboard can have more than one bus, each using a different protocol, speed, data path size,