INTEGRATED COMPLIANCE & ETHICS METRICS TO CONNECT THE PIECES OF ORGANIZATIONAL INTEGRITY

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1 INTEGRATED COMPLIANCE & ETHICS METRICS TO CONNECT THE PIECES OF ORGANIZATIONAL INTEGRITY SPEAKERS: PATRICK QUINLAN, CEO, CONVERCENT CAROLE SWITZER, PRESIDENT, OCEG MICHAEL RASMUSSEN, CHIEF GRC PUNDIT, GRC 20/20 LANCE FREEDMAN, FINANCE & BUSINESS OPERATIONS STRATEGY LEAD, IT STRATEGY LEAD, LOCKHEED MARTIN SPACE SYSTEMS October 17, 2013 OCEG WEBINAR SERIES

2 Housekeeping Download slides at Answer all 3 polls Certificates of completion (only for OCEG Premium/Enterprise members and All-Access Pass holders) Evaluation survey at the close of the webinar Archive at Recorded Events on OCEG site Thank you to our webinar sponsor, Convercent

3 Discussion Participants Michael Rasmussen, Chief GRC Pundit, GRC 20/20 Carole Switzer, President, OCEG Patrick Quinlan, CEO, Convercent Lance Freedman, Finance & Business Operations Strategy Lead, IT Strategy Lead, Lockheed Martin Space Systems

4 Learning Objectives Understand how the distributed components of policies, training, culture, investigations, controls, and issues can be integrated to provide insight into the effectiveness of compliance Learn what the critical success factors are to achieve organizational integrity through effective metrics Identify the benefits that an effective compliance and ethics measurement program are in understanding the health of the organization as it relates to values and obligations

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6 Panelist Question #1 What is the role of compliance and ethics metrics in the midst of continuous change and increasing pressures? Michael Rasmussen Carole Switzer Patrick Quinlan Lance Freedman

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8 POLL #1 How often do risk and obligation/regulation changes impact your compliance metrics and reporting of your organization? A. Weekly B. Quarterly C. Yearly D. Inconsistently

9 Panelist Question #2 How would you categorize and group metrics for a compliance and ethics program? Michael Rasmussen Carole Switzer Patrick Quinlan Lance Freedman

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11 Panelist Question #3 Now that we have logically grouped metrics, what are specific metrics that measure the integrity of the organization? Michael Rasmussen Carole Switzer Patrick Quinlan Lance Freedman

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15 POLL #2 How long does it take to assemble compliance & ethics reports for executive management and/or board of directors? A hours B hours C hours D. more than 80 hours

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17 Panelist Question #4 Let s talk about success factors... How do we know when metrics provide value to the organization? Michael Rasmussen Carole Switzer Patrick Quinlan Lance Freedman

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19 Panelist Question #5 What role does technology play in measuring and monitoring metrics for compliance? Michael Rasmussen Carole Switzer Patrick Quinlan Lance Freedman

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22 POLL #3 What is the primary technology your organization uses to collect, consolidate, and report on compliance and ethics metrics? A. Documents, spreadsheets, and B. Disconnected compliance solutions and services that require manual reconciliation C. A single solution that fails to integrate with other systems D. A GRC solution that integrates with other business and GRC systems to collect metrics in the context of business

23 Questions?