BELTUG. Annual report 2013

Transcription

1 Annual report 2013 June 2014

2 TABLE OF CONTENTS 1 Introduction Board of Directors Steering Committee Administration Committee Advisory Committee positioning Our values Our strengths How do we work? What do we deliver? Our organisation The priorities of our members September Financial statement Comments on 2013 results Results of the financial year Receivables Membership Who are our members? Size of our member companies Our members activities A changing target group and V-ICT-OR April 2014

3 1 Introduction While the protection and promotion of the interests of business users (lobbying) remains our fundamental focus, the dissemination of information to our members (information sharing) and increasing the opportunities for them to exchange knowledge and experience (networking) have become equally important amongst our activities. remains a forum where business ICT users members can meet colleagues and experts from the ICT sector, exchange ideas and experiences, and voice their opinions and points of view. At the same time, plays a key role as a comprehensive information platform. The events organised by last year were very successful. In 2013 we organised approximately 35 member activities, which together garnered about 2000 registrations. 25 activities were open to all members, 10 were closed sessions: Users only : open only to ICT decision makers. 3 April 2014

4 2 Board of Directors 2014 Claude Rapoport Portima President Emmanuel Cambron Federal Agency for the Safety of the Food Chain Vice-President Paul De Cooman Managing Director Ilse Persoons BNP Paribas Fortis Secretary Danny Vande Putte Nationale Bank van België/Banque Nationale de Belgique Georges Kiss bpost Treasurer Rudi Vos KBC Group Tom Van Wint Sita Waste Services Erik Hemeleers ING Eddy Van der Stock V-ICT-OR Honorary Directors: Jean-René Degand Bert Maes Ghislain della Faille Roeland Vander meiren 4 April 2014

5 3 Steering Committee 2014 The Steering Committee decides about the content of the activities of, the positions taken as well as on the priority setting, etc. Paul De Cooman Luc Lornoy FOD Financiën Robinson Wilson Federal Police Danny Vande Putte Nationale Bank van België/Banque Nationale de Belgique André Van Vyve Vlaamse Overheid Luc Van Durme Eandis Dirk Zegers KBC Group Danielle Jacobs 5 April 2014

6 4 Administration Committee 2014 The Administration Committee takes care of budget, accountancy and administration follow-up of. Paul De Cooman Managing Director Anick De Ridder Office Manager Danny Vande Putte Nationale Bank van België/Banque Nationale de Belgique Treasurer Danielle Jacobs General Manager 5 Advisory Committee 2014 The advisory committee prepares strategic topics for the Board. Paul De Cooman Claude Rapoport Portima Danny Vande Putte Nationale Bank van België/Banque Nationale de Belgique Rudi Vos KBC Group Danielle Jacobs 6 April 2014

7 6 positioning In 2012 the strategy was redefined, based on several brainstorming sessions. To illustrate our broad scope, we developed this image to show our positioning: In 2013, worked on developing the various parts of the circle, and organised events and positions accordingly. 6.1 Our values User-driven: By users, for users. is driven by the interests of business ICT users; the Board and Steering Committee is made up exclusively of ICT decision makers. is independent in its opinions. focuses on a qualitative and pragmatic approach to produce practical results. 6.2 Our strengths remains the largest Belgian association of ICT managers, both in the number of members (people) and in number of organisations (companies & public services). We are a non-for-profit, and are independent. For content is key. We focus on the priorities, issues and questions of business users of ICT related to communications services and software licenses. We keep our members up-to-date through recommendations and alerts. We take the concerns of our members seriously and act upon them by talking to government and providers. The number and quality of s member companies (which are representative of all economic activities) and the consistent quality of s workshops, documents and position papers have allowed us to establish and maintain a longstanding credibility. Based on the strength of our 7 April 2014

8 membership, and on the credibility we have built up over the years, qualifies to act as a trusted spokesperson in communication with official entities, institutions and service providers, at both the national and international levels. Our membership encompasses a very broad, representative range of sectors and industries, as well as both medium and large organisations. We also count a range of job profiles within these organisations. 6.3 How do we work? Full members identify the priority topics that concern them most and that they want to address. Members themselves initiate several activities, workshops, seminars and publications, with the support of staff for project management. Associated members bring their expertise and make ad hoc contributions to certain topics. For international issues, especially regulatory affairs, is a very active member of INTUG, the International Telecommunications Users Group. 6.4 What do we deliver? On a regular basis, publishes reports, recommendations and position papers. information and opinions are disseminated via: Press statements Presentations at external events The website ( Member activities The Update our electronic newsletter provides a unique and authoritative source of information, based on knowledge and experience, benchmarked in real business activities in the public and private sectors. By bringing together a diverse group of users with a broad range of experience and knowledge, guarantees high quality output based on thorough analysis. This enables improved effectiveness in the use of communications technology and services. 8 April 2014

9 6.5 Our organisation Board Administration Committee Advisory Committee Steering Committee Daily Management Project Managers Marketing & Communications Administration Because of the growth of, it was necessary to put in place more resources, so that we can remain an efficient and member (i.e. customer )-oriented organisation. 7 The priorities of our members September Each June, conducts a survey to uncover the priorities of our members. This is the basis of the Priorities : Mobile security BYOD BYOA (applications): risks, legal issues, best practices MDM (Mobile Device Management): best practices & real-life lessons Cloud - Service Level Agreements (SLAs) - Security Contracts Cloud - Compliance with privacy/data retention legislation Business continuity in the cloud Software license issues Tariff comparisons for mobile data bundles Solutions to limit roaming costs Security on the WAN All these topics determined the agenda from September 2013 June This approach has proven to be successful. We published a number of papers and opinions and organised many well-attended activities. 9 April 2014

10 8 Financial statement Comments on 2013 results Balance ASSETS LIABILITIES Fixed assets Accumulated reserves Office furniture & equipment 7.927,28 Depreciation ,62 Carried forward results ,72 Results of financial year 2.767,77 Receivables Clients ,79 Waiting account ,03 Liabilities R/C INTUG 6.889,88 Partnerships ,70 Memberships ,75 Cash VAT accounts 9.163,75 Petty cash 444,48 Suppliers ,78 Bank accounts ,75 Other creditors 1.542,12 Total Assets ,59 Total Liabilities ,59 10 April 2014

11 8.1 Results of the financial year The result for the financial year 2013 is 2.767,77. This is an improvement over the budget for 2013, thanks to accurate budgeting, close follow-up of the various management committees and a better than expected growth in the number of members. encouraged the enlargement of the association by investing in project management. had ,75 in bank accounts/cash on 31 December There are no cash flow problems to be considered. 8.2 Receivables The amount of ,79 receivables on 31 December 2013 is mainly due to the fact we sent the invoices for the 2014 Membership fees in December April 2014

12 9 Membership 9.1 Who are our members? Full Members: The full members are companies and public services using ICT. They are represented (depending on their responsibilities and/or areas of expertise) by their ICT decision makers: e.g. CIO, ICT manager, Procurement manager, telecom manager, security manager, contract manager, In our external communications, these members are addressed as ICT decision makers. Associated Members: The associated members are companies whose core activities are the development, marketing and delivery of ICT products and services. In our external communications, we address these members as ICT solution providers. In January 2013, comprised some 1241 member contacts. These contacts represent more than 430 different companies and organisations. 9.2 Size of our member companies Many of our ICT decision makers come from organisations with more than 1,000 employees. However, membership in the segments with between 200 and 500, and 500 and 1,000 employees is growing faster. Only a few years ago, the more than 1,000 employees segmented accounted for more than 50% of membership: now it is 45%. 12 April 2014

13 9.3 Our members activities 9.4 A changing target group We see an important shift in the responsibilities of our ICT decision maker members. A couple of years ago, most had telecom in their job description. Now, the picture is completely different. 45% are of a C- level (CIO, ICT management, CEO or CFO). Almost half have a specialised role in communication technology (20%) or ICT service delivery (22%). About 13% are specialised in ICT procurement, security or legal/contracts. 13 April 2014

14 9.5 and V-ICT-OR In addition, in 2013 we have worked to build our relationship with V-ICT-OR - the Flemish ICT organisation for local governments. Our two organisations have some common interests and are working closely together to strengthen our forces. V-ICT-OR s more than 500 members raises our common weight of members to over Along with the extension of our role representing different kinds of professional ICT users, this can have a real benefit for, especially in our lobbying activities, whether towards service providers or government administration and political bodies. All V-ICT-OR members have access to all online content, allowing the municipalities to benefit from our papers, practises and presentations. Certain activities, such as roundtables, are also open to V-ICT-OR members. 14 April 2014

15 vzw/asbl Knaptandstraat 123 B Sint Niklaas Tel info@beltug.be 15 April 2014