OpenHack Water Savers
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1 May 14 th 16 th Nice, France OpenHack Water Savers Ronan, Hugo, Ignacio, Marcos, Eman 2017 TM Forum 1
2 Context Who is the customer? 2017 TM Forum 2
3 Water saving Customer stories I am a citizen, wishing to report trouble I see, so that my city can be a better environment I am a city manager, wanting to reduce the waste of water in my city, so that the city can deliver better value for citizens taxes I am a city operations manager, wanting to ensure my field crews are efficiently dispatched, so that we do not spend citizens tax money on false reports TM Forum 3
4 I We are a Digital OTT SP providing a platform to : Citizen Identity Rewards Social Media Value Loss avoidance Reduced truck rolls Trouble Ticket Drone IoT Meter 2017 TM Forum 4
5 Water Saving Business Canvas (Osterwalder) Three sided business model viewed by a OTT Platform Provider Key Partners Informer Authority water City health Telco provider Internet Provider IoT Provider Drone Operator Key Activity Informing Validating Informing Reporting Dispatching Rewarding Informants Key Resource Drones Meters / sensors Software platforms Value Proposition Reduced water loss Reduced Truck Roll Informer rewards Customer Relationships Citizen city OTT - citizen OTT city OTT field teams Channels Twitter SMS Facebook App Customer Segments Digital informers Water authority City authority Health authority Cost Structure Software CRM, billing, BSS, OSS Hardware meters and drones Daily Operating OTT analysts Revenue % Reduced water loss % Reduced Truck Roll % Informer rewards 2017 TM Forum 5
6 Platform Roadmap Moving off the minimal viable concept Water Saving Use citizens to inform leaks Use drones and IoT meters to validate Plant saving Use citizens to inform dry plants Use drones and IoT meters to validate Mosquito and Zika control Use citizens to inform water breeding sites Use drones and IoT meters to validate breeding conditions 2017 TM Forum 6
7 How we did it the process flow 2017 TM Forum 7
8 How we did it technology patterns we used Social IoT Big Data Platform - Digital ecosystem Management Field Force Mnt AI Billing 2017 TM Forum 8
9 How we did it the software platforms used 2017 TM Forum 9
10 How we did it the APIs we used Trouble Ticket Streaming Script in Python Customer Mnt Team Vodafone Huawei Salesforce Location Insight API Vehicle Action API Service Catelog Activation & Conf (QoS) IES API Trouble Ticket Bucket API Balance Deduct API Bucket API Balance top up API Digital Marketing API 2017 TM Forum 10
11 Demo 2017 TM Forum 11
12 Citizen reporting trouble with water leak Channel = Twitter 2017 TM Forum 12
13 Our new case 2017 TM Forum 13
14 Drone Flying to incident 2017 TM Forum 14
15 Case details Awaiting done feedback from dispatched drone 2017 TM Forum 15
16 Drone feedback 2017 TM Forum 16
17 Metadata exposed from Cloud Vision API 2017 TM Forum 17
18 Image review 2017 TM Forum 18
19 Trouble status to Confirmed 2017 TM Forum 19
20 2017 TM Forum 20
21 2017 TM Forum 21
22 Reviewed trouble ticket to city Only valid trouble gets a truck-roll 2017 TM Forum 22
23 Citizen Balance augmented Huawei Platform 2017 TM Forum 23
24 In Conclusion: Citizen Identity Rewards Social Media Value Loss avoidance Reduced truck rolls Trouble Ticket Drone IoT Meter 2017 TM Forum 24
25 Questions? Any Questions? 2017 TM Forum 25
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