Lifecycle Management (LCM)

Transcription

1 Lifecycle Management (LCM) Presented by: John Sorensen Dave Trice PRESENTATION TITLE 2017 MHI Copyright claimed for audiovisual works and sound recordings of seminar sessions. All rights reserved.

2 What is Lifecycle Management A process to proactively manage the hardware, software and performance requirements to meet customer needs Asset Management Transition Reactive Service Proactive Lifecycle Planning Customer Expectations Approach Internal Driven Consultative Safety Planning Focus Asset Planning & Value Driven Solutions Efficiency Value Reduced TCO & Continuous Improvement Dependability

3 Why Focus on Lifecycle Management People, technology, business environment, & consumer trends driving Reliability, Uptime, & Peak Productivity People Technology L i f e c y c l e M a n a g e m e n t Business Environment Consumer Trends

4 Why Focus on Lifecycle Management People, technology, business environment, & consumer trends driving Reliability, Uptime, & Peak Productivity People Fulfillment systems are growing more complex putting heavy pressure on the workforce to keep up with the changing environment Skilled & trainable labor force lacking Geographical challenges Aging workforce Dependable workforce (safety liability & retention)

5 Why Focus on Lifecycle Management People, technology, business environment, & consumer trends driving Reliability, Uptime, & Peak Productivity Technology Automation is mission critical for fulfillment operations, ensuring on-time delivery while providing competitive advantages for early adopters Aging technology driving optimization Automation driving lifecycle planning Supply chain complexity Maximize uptime

6 Why Focus on Lifecycle Management People, technology, business environment, & consumer trends driving Reliability, Uptime, & Peak Productivity Business Environment The rapidly changing and competitive environment is forcing customers to innovate supply chain operations, and there s no room for trial and error Focus on core (processing orders) Competition driving strategic agility Partnering with OEM s to maintain asset performance

7 Why Focus on Lifecycle Management People, technology, business environment, & consumer trends driving Reliability, Uptime, & Peak Productivity Consumer Trends Consumers (our customers customer) focused on convenience and instant gratification, driving adaptive supply chain strategy and reliance on technology partners Ecommerce driving focus on efficiency Urbanization driving home delivery Speed and quality of delivery

8 Lifecycle Management Engagement Key partnerships driving connection and engagement with lifecycle management 1 What you expect from your system/assets Safety Efficiency Dependability 2 Critical functions for keeping assets operating at full potential Maintenance Support Adaptation Optimization 3 Expectations of Lifecycle Management Maximum return on investment Maximized uptime & planned support cost Reduced cost/case shipped Reduced total cost of ownership Focus on continuous improvement

9 Lifecycle Management Engagement Key partnerships driving connection and engagement with lifecycle management MAINTAIN Mechanical failure OEM knowledge SUPPORT Preventive Maintenance Training Parts Management Skilled workforce Right Part, Time, Price Speed of recovery Proactive approach Technical Support Reactive Maintenance Health Reporting OPTIMIZE Extending asset life E-commerce ADAPT Modernization Performance Obsolescence Maintain throughput Planning New product Cost reduction Industry Trends Business Process Change Continuous Improvement ASSESSMENTS Baseline Benchmark Health Roadmap

10 For More Information: Or visit ProMat Booth S-2003