Member Representatives Committee. Pre-Meeting and Informational Webinar January 16, 2013

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1 Member Representatives Committee Pre-Meeting and Informational Webinar January 16, 2013

2 Objectives Review preliminary agenda topics for February 6 Member Representatives Committee (MRC) meeting. Review preliminary list of agenda topics for the Board of Trustees and associated Board committee meetings (February 6 and 7). Determine adjustments to the February 6 MRC agenda based on today s discussion. Receive updates on emerging and informational issues as part of today s Informational Webinar. 2 RELIABILITY ACCOUNTABILITY

3 Feb 6 MRC San Diego Meeting Election Board of Trustees ERO Enterprise strategic planning and corporate goals Status of standards process reform, reliability assurance initiative and ERO scope initiatives (MRC input groups) Update on RISC activities and priorities Policy Input on select standards projects COM Operating personnel communications protocols Bulk Electric System (BES) definition BARC (BAL-012) Geomagnetic disturbances Paragraph 81 3 RELIABILITY ACCOUNTABILITY

4 Corporate Governance and Human Resources Committee MRC assessment of Board effectiveness Board and committees self-assessments 2013 Board committee assignments, Chair recommendations Corporate goals 2012 yearend and strategic planning Savings and investment plan Code of conduct Human resources and staffing/recruiting update 4 RELIABILITY ACCOUNTABILITY

5 Reliability standards status report Standards committee strategic plan Standards committee charter Standard Processes Manual changes Standards Oversight and Technology Committee New Standards Committee chair and vice chair Update on key projects Geomagnetic disturbance mitigation COM Outstanding directives Five-year reviews and Paragraph 81 Phase II NERC technology quarterly update 5 RELIABILITY ACCOUNTABILITY

6 Compliance Committee Reliability Assurance Initiative (RAI) Project status, key milestones and deliverables Compliance Enforcement Initiative (CEI) filing Regional Entity topic - TBD Quarterly report on performance metrics 6 RELIABILITY ACCOUNTABILITY

7 Feb 1-Finance and Audit Committee 2012 yearend unaudited statement of activities FAC self-assessment results Preparation of 2014 business plans and budgets Policy on treatment of penalty funds Investment performance Exercise of option for Atlanta office space 7 RELIABILITY ACCOUNTABILITY

8 Board of Trustees Committee membership appointments Election and appointment of officers Board self-assessment results ERO strategic goals and objectives Standards process update FERC audit update and implementation Reliability Issues Steering Committee report 8 RELIABILITY ACCOUNTABILITY

9 Board of Trustees Continent-wide standards for adoption: BAL Frequency Response Paragraph 81, Phase I TPL Table 1, Footnote b Generator Verification 9 RELIABILITY ACCOUNTABILITY

10 Board of Trustees Proposed interpretations and regional standards for adoption: Interpretation of TPL-003-0a and TPL for System Protection and Control Subcommittee Interpretation of CIP for Oklahoma Gas and Electric IRO-006-WECC-2 - Qualified Transfer Path Unscheduled Flow (USF) Relief 10 RELIABILITY ACCOUNTABILITY

11 Board of Trustees Reports for action of information: Standing and board committees MRO Regional Standards Development Procedure Analysis of TOP in Light of Pacific SW Blackout COM Operating Personnel Communications Protocols Reports from forums and groups 11 RELIABILITY ACCOUNTABILITY

12 Jan 16 MRC Informational Session Section 215 Criteria Update Update on Event Analysis Program Update on 2011 Southwest Outage Remediation Activities Five-Year ERO Performance Assessment Development Plan and Schedule Summary of Reliability Issues Information Sharing Conference 12 RELIABILITY ACCOUNTABILITY

13 Event Analysis Program Update and EMS Outage Preliminary Analysis Venkat Tirupati, Sr. Reliability Engineer MRC Pre-meeting and Information Webinar January 16, 2013

14 Agenda Update on Event Analysis (EA) Program Preliminary analysis of EMS outages Analysis of outage times Cause codes Root/Contributing Common themes Going Forward 2 RELIABILITY ACCOUNTABILITY

15 EA Program Events in 2012 (Cat 1- Cat 5) Events = 111 o Cat 1 = 73 events o Cat 2 = 33 events o Cat 3 = 3 events o Cat 4 and 5 = 1 each Total Events (October 2010 December 2012) (Cat 1- Cat 5) Events = 255 o Events closed = 236 (92.5 percent) o Closed events Cause Coded = 202 (85.6 percent) 2013 cause coding collaboratively with Regions EA report quality improving Providing analysis to NERC Committees 3 RELIABILITY ACCOUNTABILITY

16 NERC Cause Analysis Training 405 People Trained 115 Registered Entities 4 RELIABILITY ACCOUNTABILITY

17 EMS Outages General: Category 2b Event 46 events (October 26, 2010 June 27, 2012) 35 entities reporting with nine (9) entities experiencing multiple outages Complete outages range: 32 to 253 minutes Partial outages range: 23 to 242 minutes 5 RELIABILITY ACCOUNTABILITY

18 Analysis of Outage Times 300 Outage Times in Minutes Mean Full EMS Outage: 59 Minutes Mean Partial EMS Outage: 36 Minutes Mean Total EMS Outage: 95 Minutes Full EMS Outage Partial EMS Outage Mean Full Outage Time Mean Partial Outage Time Mean Total Outage Time 6 RELIABILITY ACCOUNTABILITY

19 Outage Times by Date October 2010 June Outage Time in Minutes Full EMS Outage Partial EMS Outage 7 RELIABILITY ACCOUNTABILITY

20 Root Cause Top Root Causes A2B6C07 Software Failure A1B4C02 Testing of Design/Installation LTA AZ Information to determine cause LTA A4B5C04 Inadequate risk assessment of change A2B3C03 Post modification testing LTA A4B3C08 Insufficient Job scoping RELIABILITY ACCOUNTABILITY

21 Contributing Causes Top Contributing Causes A2B6C07 Software Failure A1B2C01 Design output scope LTA A4B5C03 Inadequate vendor support of change A1B4C02 Testing of Design/Installation LTA A2B6C01 Defective or failed part A4B5C05 System Interactions not considered A4B5C04 Inadequate risk assessment of change A2B3C02 Inspection/Testing LTA A2B3C03 Post Modification Testing LTA A3B3C01 Attention given to wrong issues A4B1C08 Untimely corrective actions to known issue 5 0 A2B6C07 A1B2C01 A4B5C03 A1B4C02 A2B6C01 A4B5C05 A4B5C04 A2B3C02 A2B3C03 A3B3C01 A4B1C08 A1B2C08 A3B2C01 A4B5C13 A7B1C02 AX A1B2C05 A2B2C01 A2B3C01 A3B1C01 A3B2C05 A3B3C04 A4B2 A4B2C08 A4B3 A4B3C08 A4B3C09 A4B5C09 A5B2C08 A5B4C01 AXB1 AXB2 A1 A1B1 A1B1C01 A1B2C09 A1B3C01 A1B3C02 A2B1C02 A2B6C05 A3B1C04 A3B2C02 A3B2C04 A4B1 A4B1C04 A4B1C06 A4B1C09 A4B2C07 A4B3C11 A4B4C05 A4B5 A4B5C01 A4B5C02 A5 A5B1C01 A5B1C03 A5B1C05 A5B3C01 A5B4C06 A6B3 9 RELIABILITY ACCOUNTABILITY

22 Common Themes Common themes: 1. Software Failures 2. Software Configuration/Installation/Maintenance 3. Hardware Failures 4. Hardware Configuration/Installation/Maintenance 5. Failover Testing Weaknesses 6. Testing Inadequacies 7. Less than Adequate Situational Awareness 10 RELIABILITY ACCOUNTABILITY

23 Going Forward Actions to date: 1. Preventable EMS and SCADA Events Alert April 10, Brief Event Analysis Subcommittee Leadership - December 3, Brief EAS at Operating Committee (OC) Meeting- December 11, Collaboration with EAS EMS Task Force January 10, 2013 Next steps: 1. More focused analysis 2. Quantifying risk of EMS outages 3. Update to EAS, OC and Reliability Issues Steering Committee 4. Develop interventions or remediation strategies 11 RELIABILITY ACCOUNTABILITY

24 12 RELIABILITY ACCOUNTABILITY

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