Providing safety & reassurance. to football fans travelling within Russia during the 2018 World Cup

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1 Providing safety & reassurance to football fans travelling within Russia during the 2018 World Cup

2 Al Thuraya Consultancy in conjunction with ICESERVE24 is supporting the safety and security of world cup travel by providing an integrated reassurance and peace of mind security package which includes pre-travel security briefing, security information updates, travel tracking and monitoring, 24/7 emergency assistance and comprehensive travel insurance. We recommend that travelling fans should maintain awareness of personal safety and security concerns when travelling within Russia during World Cup 2018, and should remain vigilant to levels of crime, potential hostility and escalations of political or local violence. Pre-Travel Security Briefing We will provide World Cup travelers with a pre-tournament security briefing and travel security guidance prior to travelling to Russia. For corporations and organizations this briefing can be conducted at your work premises or video conference. Our pre-travel security briefing includes detailed information on travel security and enhanced awareness of the local environment, and how to avoid certain areas or situations through effective information management. By giving yourself the opportunity to listen to a security briefing from the experts, this will be your best tool to stay clear of undesired environments and how to react in an emergency situation.

3 Tracking & Monitoring ICETRACK Our mobile tracking and communication app enables us to continually monitor your location and send important security information updates to your mobile device. Your position will be tracked and monitored throughout the tournament by our 24/7 operations center, who remain on-call to provide emergency assistance and support services. We can update users with local information and emergency contact addresses and telephone numbers for the local area that you are in, so you will know what to do at all times. Panic Alarms and geo-fenced settings can be pre-programmed into the mobile tracking app. Security Information updates, ICEalerts Our dedicated World Cup Support Team will be on-call throughout the duration of the world cup to continually monitor the security environment across all World Cup cities. We will provide all users with daily security information updates to your mobile device. Communicating important information relating to World Cup Safety and Security is a vital part of understanding the security environment and personal security management.

4 24/7 Emergency Assistance ICESERVE24 Operations Team offer 24/7 Emergency Assistance and support services to users in the event of an incident whilst travelling through Russia during the World Cup. Emergency Contact information of key medical facilities and consulate support services will be provided in the pre-travel security information briefing. We shall provide a free emergency consultation to ascertain what support services may be required and hold insurance package details of all users so that we have that information to hand should an emergency situation arise. We remain committed to ensuring your safety, security and peace of mind always during your visit to the World Cup Insurance & Reassurance ICETRUST is our comprehensive insurance coverage for World Cup fans travelling to Russia. This travel insurance policy gives added piece of mind and reassurance to travelers. It includes medical emergency, repatriation, as well as many other benefits

5 VIP Chaperoning In addition to the above travel reassurance package Al Thuraya Consultancy can offer VIP Chaperone and protection services. With our team on the ground and experience in global operations, you or your organization will be in safe hands. For more details of tailored security packages please contact us

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