Active Shooter Module

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Virgil Rogers
5 years ago
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1 Active Shooter Module

2 Active Shooter Module Scope The scope of this exercise is to prepare your organization and notification system to run an exercise around an active shooter on you site(s). This plan sets out the basic steps required to be successful in preparing for, responding too and reporting of such an event. This module should be used in conjunction with the Everbridge Crisis Management framework. 1. Employee advice and guidance. 2. Configure Incident templates to inform contacts of the following messages: a. Shelter in place message. b. All clear. c. Test shelter in place message. d. Test all clear. e. Incident templates for each site and if required multiple sites. 3. Reporting for: a. A real event including providing muster reports/feedback to emergency responders. b. Testing metrics and base lines to report to leadership and employees. 4. Exercise schedule. The frequency that the exercise will be run. This document directly addresses points two and three and will instruct you how to contact an exercise that will assist you in preparing. When running an active shooter exercise you MUST ensure that any messages sent are clearly labelled as exercises. Normally any communications around such a drill will include the word EXERCISE at the start and the end of any message. This rules out the situation that a contact, relative or press receive the message and think it s a live situation. This plan may be used in savagery with other plans for other types of situation.

1: Active Shooter Advice 1. RUN a. Have an escape route and plan in mind b. Leave your belongings behind c. Keep your hands visible 2. HIDE a. Hide in an area out of the shooter s view b.

3 1: Active Shooter Advice 1. RUN a. Have an escape route and plan in mind b. Leave your belongings behind c. Keep your hands visible 2. HIDE a. Hide in an area out of the shooter s view b. Block entry to your hiding place and lock the doors c. Silence your cell phone and/or pager 3. FIGHT a. As a last resort and only when your life is in imminent danger b. Attempt to incapacitate the shooter c. Act with physical aggression and throw items at the active shooter This is an example of a very high level set of guidance based on the Department of homeland security found here. An informational video based on this advice can be found here. Depending on your organization and location this may vary. The goal of this advice is to establish a level of education around what is expected of from employees in the event of an active shooter or possible active shooter. 2: Initial Incident Template Configuration Initial Message: Message Sender: (auto complete). Time: (auto complete). Location: (rules/group to target selected area/building). Message: Active Shooter in {Location} take all appropriate actions immediately. NOTE: The location field must reflect your office or facilities. If only one location is being managed this can be skipped to allow even faster launching.

4 It is also possible to attach the active shooter guidance as a document to and the member app. This is highly advised. Mode 1. Member app. 2. Corporate Corporate Mobile. 4. Corporate SMS. 5. Personal SMS. 6. Corporate Land Line. NOTE: All paths are sent at once this is because the nature of the threat. This may vary from location to location or depend on different cultural norms. However, given the nature of the issue the message must go to as many people, by as many paths as soon as possible. 2.1 Incident template messages: Below are the template messages that have been approved. 1. Shelter in place message. a. Title: Situation RED at LOCATION Shelter in place. b. Body: Immediately find shelter in a safe location. Reply 1: I am at risk. Reply 2: Understood. Reply 3: I have left the area and am safe. Reply 4: I am not in the office and am safe. 2. All clear. a. Title: Situation GREEN at LOCATION All clear. b. Body: The situation has been resolved. Reply 1: I am under threat. Reply 2: OK. Reply 3: I still have concerns. 3. Test shelter in place message. a. Title: Situation GREEN at LOCATION Shelter in place test. b. Body: Please carry on as normal, this is just a drill. Reply 1: OK. Reply 2: I have questions regarding the drill.

5 4. Test all clear. a. Title: Situation GREEN at LOCATION Shelter in place all clear test. b. Body: Please carry on as normal, this is just a drill. Reply 1: OK. Reply 2: I have questions regarding the drill. Message template should be setup ahead of time and must be communicated to employees so they understand them before a crisis event. The messages must be short and to the point given the nature of an active shooter situation. 2.2 Managing active shooter templates. Scope: Template management should be setup in the following way. Given the nature of an active shooter situation it is important to keep in mind a number of key objectives. Firstly, is to enable the site or location to quickly inform every one of the situation. Secondly, to inform remote office leadership of the situation. Thirdly, to ensure that you communicate with the all employees about the situation. Local template: The template used at the site for people in a building. Template title: Active Shooter. Variables: None. Two click launch. Escalation points: Launches notifications to all employees at site as well as the CMT. Active shooter templates should be very short and send a pre scripted message as detailed elsewhere in this document. It is essential to ensure that the message is also broadcast to additional contact points such as other locations leadership and sites.

6 2.3 Emergency test scenario Active Shooter Scope: As this is a test scenario all aspects of the plan are to be invoked as if they are occurring in real time. This should include escalated to all relevant parties. 1. Launch initial notification. Initiate the message from either the location or for the location. Sent to Who: Sent When: Instruction: (invacuation / shelter in place / other) Methods: (Business land line / business mobile / business sms / etc). 2. Launch secondary Nictation to CMT. Primary focus is to ensure that communication is manged across the company. a. Log initial message / Alarm raised at b. What, who, when, where how. c. Establish CMT team with roles identified. d. Establish communications with first responders. e. Prepare first press statement with in the hours (pity, praise, promise): Incident has occurred, we are concerned, the emergency services are managing the situation admirably, we promise to investigate this fully. f. Set media update schedule. g. Update employees with information on next steps, actions. 3. Send messages to non-affected sites as briefed in section 3. LOG: NO. ACTIVITY WHO WHAT WHEN OUTCOME

7 Active Shooter Module FAQ: In this section you will find some common questions that are asked around the active shooter threat. Q: Do you share the shooter s (or shooters ) last known location only, or also direction of travel? And do you share this information with all recipients, or only with tactical responders? A: In many cases it is advised to tell people to evacuate by the nearest safe route. A location of a known suspect can be helpful but should not add confusion. Q: For events occurring in a public venue, such as an airport, shopping center, sports complex, corporate campus: do you include actionable information to recipients, such as lock doors, barricade doors, exit building through emergency exits or any means possible? A: This information can be helpful if your origination has not educated employees ahead of an incident. In the event of a threat in a public area this information can be helpful. Q: In the notification content, do you instruct recipients to silence cell phones? A: Yes, if employees have not been pre educated. Q: How do you recommend conducting drills, and with what frequency? A: This will depend on the risk profile of your origination. It is advised that as well as running drills employees are educated with information of how to respond in an active shooter situation.

East Falls Campus. Active Shooter. Bob Stack Security Operations Manager

East Falls Campus. Active Shooter. Bob Stack Security Operations Manager East Falls Campus Active Shooter Bob Stack Security Operations Manager Issues: Initial Notification of an Incident and continued Communication during the Incident 40+ Buildings spread of 100+ acres Public