The RSA Cyber Risk policy is simple and offers wide-ranging cover, designed to work

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1 Suits: Small / Medium enterprise The RSA Cyber Risk policy is simple and offers wide-ranging cover, designed to work alongside traditional insurances to cover a business for all the types of cyber risks they face. It provides financial redress but also the expert incident management response to react quickly when an event occurs. Cyber risks are a real and serious threat to all types and sizes of business, but they're also risks that traditional policies don't address. Our approach is end-to-end - diagnosing the issue, fixing it and getting the business back on track: 24 hour incident number available to help day or night IT Forensic experts will be in touch within 3 hours, going straight to the heart of the problem where necessary Handpicked services including IT Forensics, Legal and Public Relations help, all local and all coordinated together. Your client can be confident that they are getting the very best help when they need it most A cost effective way to responsibly manage cyber risks and ensure that the threats posed to your client's business in this highly complex area are minimised What is covered: 24/7 incident response IT Forensics Public Relations advice Legal advice Defence costs, fines & penalties (where legal) Loss of data: notification costs, identity & credit monitoring costs, civil liability, data restoration costs Cyber extortion Cyber business interruption SWEET SPOTS

2 Examples of where we have a particularly strong appetite, are actively targeting, and have been found to be at our most competitive. Food & Drink Retail Hospitality Leisure Manufacturing Professional services Warehouse and wholesale Media Real estate Not for profit POSITIVE RISK FEATURES Factors we will take into account to make our sweet spots even more competitive. Firewalls Anti-Virus Software Device encryption Payment Card Industry: Data Security Standards (PCI:DSS) Compliance Regular backups Account management Secured remote access Patch updates applied Cyber included in Business Continuity Plan (BCP) Outsourcing Government Cyber Essentials certification SHOWSTOPPERS Risks we would never write, or write only rarely forming a small part of a wider portfolio.

3 No Firewalls or anti-virus software Non-UK domiciled Adult entertainment Financial institutions Government Power generation and utilities Virtual currencies CYBER RISK 1 Nine in 10 large organisations and three quarters of SME's had experienced some form of a cyber attack in % of businesses think they have cyber cover, but in reality less than 10% actually do CONTACTS Claire Whittaker Birmingham claire.whittaker@uk.rsagroup.com Craig Street Birmingham craig.street@uk.rsagroup.com Jacqui Edgar Cyber & Liability Trading Underwriter Bristol jacqui.edgar@uk.rsagroup.com Geoffrey Hick Trader

4 Bristol Contact for: Platinum Brokers, Deals & Schemes Craig Watson Glasgow Gordon Moir Glasgow Nigel Tocknell London Andy Bugby Cyber & Financial Risk Trading Underwriter London Paul Cregan Manchester Stewart Nicholas Cyber & Liability Trading Underwriter Manchester

5 CLAIMS INFORMATION When a cyber event is discovered, speed is critical to minimising the impact. That's why RSA Cyber Risk has incident response at its very heart. Call the Cyber Risk claims number below as soon as you are aware of an incident to speak to our handpicked incident manager - the Incident Response Helpline is open 24/7. Please speak to your usual contact in Trading for any generic Cyber questions. Cyber Risk Claims: The Cyber Incident Number and contact details can be found in your Policy Schedule and Policy Wording. RSA Claims: profinclaims@uk.rsagroup.com FINANCIAL STABILITY AND SECURITY With a heritage stretching back 300 years, RSA is one of the world's leading multinational quoted insurance groups. We provide insurance and risk management in more than 150 territories and have major operations in Europe, Asia, Canada, the Middle East and Latin America. Focusing on General Insurance, we have around 23,000 employees worldwide. Agency Financial Strength Effective Date Outlook Standard & Poor's A 28 Feb 2014 Stable Moody's A2 28 Feb 2014 Negative Royal & Sun Alliance Insurance plc (No ). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.