Buildings and Facilities - Assets to be Valued

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1 KUWAIT AWARENESS INTO FM CONFERENCE 2013 Buildings and Facilities - Assets to be Valued Platinum Sponsor

2 Welcome Note General Information Venue Hilton Kuwait Resort (Al Dorra Ballroom) Kuwait Admission I would like to extend a warm welcome to Admission to the conference is free and by invitation only. all sponsors, speakers, delegates and visitors attending the first Conference in Kuwait. The conference will be an awareness program on Facilities Management. Date & Timing The Middle East Facility Management Association (), is the dedicated Tuesday, 7th May :30 am to 5:00 pm platform for the industry, by the industry, serving the Middle East region. Catering and Refreshment Supported by government bodies as a non-profit association, provides There will be 2 coffee breaks and 1 lunch buffet served for all delegates. Parking Valet parking is available at the hotel entrance. a dedicated platform for FM professionals, wider construction industry stakeholders and owner associations. works with industry professionals to implement long-term sustainable development strategies. From design, build and commissioning through handover, operation, maintenance and life cycle, the objective is to deliver best in-class customer service and asset protection to ensure ROI. Now in its third year, the association continues to build on the initial success of its broad program of initiatives. now offers accredited training programmes, educational courses, seminars and conferences, plus extensive regional networking and fund raising events. I would also like to take this opportunity to thank the Hilton Kuwait Resort and our sponsors Kharafi National, Kuwait United Facilities Management, Ecovert FM Kuwait, Cofely Besix, 1ML and Kuwait Society of Engineers for their much valued support. On behalf of the team and myself, I hope you enjoy this conference. Best Regards, Jamal Lootah We would like to thank all our sponsors for their support President KUWAIT AWARENESS CONFERENCE

3 Meet the Board MEET THE BOARD Jamal Abdulla Lootah President and Imdaad CEO Joining Dubai World in 1991 and appointed Imdaad CEO in 2007, Jamal leads the integrated FM service provider s ambitious expansion drive with particular emphasis on sustainable initiatives and CSR. He comes with a wealth of administrative experience at different levels in Dubai World. Ibrahim Fakhroo Vice President and Group CEO - GSSG Ibrahim Fakhroo is the group CEO of GSSG, which is located in Qatar, Dubai, UK, Egypt, Singapore. Ibrahim has held senior positions at Kahramaa, the Qatar electricity and water corporation, Qatar Tourism Authority; Qatar Chamber of Commerce and Industry, and Barwa Real Estate Company. Naif Bin Saleh Al Rajhi Co-founder and CEO of Memar, and Chairman of Able FM Naif is the CEO of Memar Development and Construction Company and a co-founder of Abraaj Real Estate Company and Able Facilities Management Company in Dubai. In addition, he also established PHI Communications and CTRL P Printing Solutions and is also a partner in Bohoor International Investment Company. Abdulhadi Ali Alalyak Vice President Asset Management, du Abdulhadi Ali Alalyak is currently the Vice President of Asset Management and Corporate Administration in the UAE Emirates Integrated Telecommunications Company du. He held the position of chief engineer, integrated customer services and facilities management with Etisalat before joining du in Ali Al Suwaidi Vice President, IDAMA Facilities Management Solutions Ali is currently the Vice President of IDAMA FM Solutions. With12 years FM experience, Ali s previous roles include Senior Manager Facility Management at Abu Dhabi Ports Company (ADPC); executive director - Imdaad, and senior director operations, Burj Khalifa, Emaar Properties. Ahmad Hussain Director, Facilities Maintenance & Operations, du Ahmad is currently the director of the Facilities Operation Department at the Emirates Integrated Telecommunications Company (du). Previously he worked as Director of the Facilities Management Department at the Engineer s Office of H.H. Sheikh Mohammed Bin Rashid Al Maktoum. Dilip Khatwani Chief Executive and Co-founder, Reliance FM Dilip is currently the Chief Executive of Reliance FM and has held this position since 2003 being the co-founder of the company. Previous to this Dilip worked for CB Richard Ellis as the Country Manager for Facilities Management covering South Asia. Juma Al Muhairy Commercial Director - IMDAAD Juma Al-Muhairy is currently the Commercial Director at IMDAAD LLC, the integrated facility management service provider. He had joined the World Trade Centre in 2001 and served as the Vice President of Engineering and Event Services. H.E Mohamed Khalifa Al Fahed Al Mehairi CEO - Abu Dhabi General Services Musanada H.E Mohamed Khalifa Al Fahed Al Mehairi was appointed as the Chief Executive Officer of Abu Dhabi General Services Musanada in September 2009 with responsibility for ensuring that Musanada s mandate of supporting the Government of Abu Dhabi continues to be delivered. Mr. Al Mehairi also serves as the Chairman of Tasweek PJSC, a real estate development and marketing company. Youssef Abillama Co-founder and CEO, MMG Overseas Youssef Abillama is the co-founder and CEO of MMG (Maintenance Management Group), one of the Middle East s leading facility management providers. He co-founded MMG in 1999 in Lebanon, and has since spearheaded its expansion into UAE, Qatar and Syria. Promoting best business practice in the facilities management field is his passion. MEET THE BOARD KUWAIT AWARENESS CONFERENCE KUWAIT AWARENESS CONFERENCE

4 CONFERENCE TIMETABLE KEY NOTE SPEAKER Dr. Ibrahim Al Ghusain General Manager - Utilities Development Company Director, Projects Development - Infrastructure Project Development, Kharafi National Dr. Al-Ghusain has a B.S., M.S. and PhD degrees in Civil Engineering, specializing in Environmental Engineering and Water Resources plus 27 years of experience first in teaching, research and administration at Kuwait University, and then with the private sector. He has served as a consultant for various local, regional and international organizations. 09:00 Opening Address: Jamal Lootah - President & Imdaad CEO 9:10 Key Note Speaker: Dr. Ibrahim Al Ghusain - Kharafi National 9:20 Alain Elie Saliba - Kharafi National Topic: Contributing to FM Awareness He has been with Kharafi National since 2003 initially as a consultant and eventually as Director, Projects Development at Infrastructure Project Development (IPD) responsible for projects development and business development activities for privately funded projects within IPD. He is also the General Manager of Utilities Development Co. (UDC), the SPC for the Sulaibiya Wastewater Treatment Plant. Dr. Al-Ghusain serves on the boards of four shareholding companies and is a member of several local, regional and international professional bodies committees and organizations. 9:45 Ali Al Suwaidi - Board Member / IDAMA Facilities Management Solutions Topic: Creating Best Practice Strategy 10:15 Mohammed Al Duraibi - Da em Real Estate Investment Company Topic: FM in Building Life Cycle 10:45 Coffee Break 11:00 Ahmad Yousef Al Kandari - Kuwait United Facilities Management Topic: FM Challenges faced within the Kuwait Market Doug Tucker - Professional Motivator Topic: Creating a first class sales culture throughout your organization 12:30 James Spencer - Gulf International Community Management Topic: The emerging role of Property Managers in complex multi-use communities 13:00 Lunch Break 14:15 Panel Discussion 14:45 Lionel Prodgers - Agents4RM International Topic: Keeping up appearances the truth about FM service standards in the GCC 15:15 Barry Clarke - Macro Qatar & Saudi Topic: FM in the Gulf - The Journey Forward FACILITATOR Ali Al Suwaidi Vice President - IDAMA Facilities Management Solutions Ali Al Suwaidi is currently leading IDAMA FM solutions company part of Ejadah asset management group established in Dubai providing integrated FM solutions to iconic developments such as JBR, DIFC, Tecom (Internet City & Media City) among other developments in Dubai. Ali brings with him 12 years of experience in facility management in U.A.E. His involvement in setting up best practice in predictive & proactive maintenance regime in telecommunication industry was the first major achievement. Further contributions were in the field of facility management industry by setting up best practice sustainable FM practices ensuring active engagement of all stakeholders. He is currently a Board of Director in the Middle East Facility Management Association. 15:45 Elie Khalife & Tom Gilmartin - Ecovert Topic: The Need of Facility Management in the Kuwait Market 16:15 Kris Young - 1ML Topic: Managing a sustainable facility for future generations 17:00 Close & Networking KUWAIT AWARENESS CONFERENCE KUWAIT AWARENESS CONFERENCE

5 SPEAKER PROFILE SPEAKER PROFILE Ahmad Yousef Al Kandari CEO - Kuwait United Facilities Management Ahmad Yousef Al Kandari has over 26 years of experience in the Banking, Real Estate and Facility Management fields. Currently he is holding the position of CEO at Kuwait United Facilities Management company (KUFM), a subsidary of United Real Estate Company and part of KIPCO Group, Ahmad brings a wealth of knoweldge to the industry and the Kuwati FM market at large. With his background in finance & real estate as well as FM Ahmad has a deep understanding into the business model of facilities management. James Spencer CMCA AMS PCAM Senior Property Director - Gulf International Community Management James has over 40 years of international experience in development consultancy, property management and owners associations. He has an excellent understanding of property from its various facets, including the relevant Laws and Regulations and jointly owned property issues in the United Arab Emirates, Australia and the USA. James enjoyed the unique opportunity to strategise and develop the governing documents for UAE s most complex Jointly Owned Property, and the world s tallest building; Burj Khalifa. Alain Saliba Business Development Manager, Facilities Management - Kharafi National Alain has 10 years experience of managing and delivering FM services to residential, commercial & recreational facilities. He is currently with Kharafi National and responsible for the business development of its FM Institutional & Commercial business line in the Middle East. Alain is a strong believer that environmental sustainability is an essential aspect of FM, a belief he has acquired during his 3-year FM role at Citigroup. Kris Young Business Development Director/Partner - 1ML One of its founding members, Kris Young is both a shareholder and the Business Development Director at 1ML. The role brings to the fore her wide range of skills, as she oversees all operations, administration and customer services within the company. A born entrepreneur, Kris has a wealth of experience in both founding new initiatives and overseeing company operations across a variety of sectors including real estate, telecommunications, interior design & fit out and commercial brokering. Barry Clarke General Manager - Macro in Qatar & Saudi Barry Clarke is the General Manager for Macro International s operations in Qatar and Saudi. He has been in the Middle East since 2008 and has worked on projects such as Old Town Island and Dubai Marina in Dubai, Musheireb Downtown in Qatar, and King Abdullah Financial District and Economic City in Saudi. Barry is experienced in all aspects of service provision, consultancy and transition management. Lionel Prodgers Managing Director - Agents4RM International Lionel Prodgers is well known in the facilities management industry. Dubbed by one leading journal as The father of FM, he has been at the forefront of developing FM practice, serving as chair of EuroFM and BIFM and as board director of IFMA. He has held leadership roles in both supplier and client organisations and as an international consultant he understands the drivers for continuous change and improvement. Doug Tucker Professional Motivator Mohammed Al Duraibi CEO - Da em Real Estate Investment Company For over 15 years Doug has been organizing directing training and motivating sales professionals thought the Globe. His unique approach to gaining the breakthrough moments that sales professionals and business owners alike require is entertaining and motivational. Doug believes in the saying of have fun and make money and the inspirational way he engages you will be a breath of fresh air. Arch. Mohammed K. Al Duraibi, CEO of Da em Real Estate Investment Company, A subsidiary of Manafea Holding Company. Its activities are summarized in Possession of Lands for Construction, Development, Industrial and Property Investment & Management. He worked with Saudi Hotels & Resort Areas Company (SHARACO) in the field of Hotels of International Brands. And was the Vice President of Projects Management in Da em before commencing the role of the CEO. Arch. Duraibi has a Bachelor Degree in Architecture and Specialized Certificates in Quality Control, Cost and Time Management. He is also a Member of Local and International Co-operations. Elie Khalife CEO Middle East - Ecovert International Elie has over 23 years experience and is a Member of Institute of Electrical and Electronic Engineers. Elie has the responsibility for strategic development of the Ecovert FM s business across the GCC and has seen the evolution of FM across the region, he hopes to see further advancements towards full integration of FM Services. Tom Gilmartin General Manager - Ecovert FM Kuwait Tom has over 15 Years experience, having worked in many different sectors providing all aspects of Facilities Management Services. Tom was awarded the Business Excellence Award in 2011 by the British Business Forum of Kuwait. Tom has been in the Middle East since 2008 and is extremely proud about the considerable growth of Ecovert FM Kuwait and excited about the future opportunities to develop the business. KUWAIT AWARENESS CONFERENCE KUWAIT AWARENESS CONFERENCE

6 CONFERENCE SPONSORS CONFERENCE SPONSORS PLATINUM SPONSOR Kharafi National Kharafi National (KN), established in 1976 has developed from a local contracting company into a world class Pan-Arabian Infrastructure Project Developer, Contractor and Facilities Service Provider. Today, Kharafi National is an international, multi-disciplined company with diversified operations in Water/Wastewater, Power, Oil & Gas, Waste, Petrochemical and Infrastructure markets with strong focus on its 3 Stage Strategic approach Development, Project Delivery & Facility Management. KN has a robust international expansion with growing operations in Kuwait, UAE, Egypt, Lebanon and Africa. With over 30,000 employees of 42 different nationalities and with a multi disciplined operations, the company is able to develop and deliver parallel projects on time and with internationally recognized quality standards. GOLD & BADGE SPONSOR Kuwait United Facilities Management Company (KUFM) Kuwait United Facilities Management Company (KUFM) is considered as one of the most aggressive local facilities management companies, with a vision of becoming a major player in the region as well as a dominant participant on the local scene. KUFM is a subsidiary of United Real Estate Company which is a member of Kuwait Projects Company (KIPCO). With a presence in many cities, as well as investor relationships with many of the world s largest financial institutions, URC and KUFM have the breadth of experience, the network of expertise and the financial strength to manage complex and challenging facility management investment properties. KUFM is an award winning facility management firm that sets high quality standards by monitoring operating cost and achieving outstanding tenant satisfaction and retention. KUFM is a multi-national organization with local market knowledge and centralized quality control standards. Ecovert FM Kuwait GOLD SPONSOR Established in 2008, Ecovert FM Kuwait is a Facilities Management Company delivering Total FM Services. We are part of the Bouygues Group, having an International pedigree with a local capability and know-how. We already have a number of iconic projects such as Al Hamra Business Tower & Luxury Center and KIPCO Tower amongst others. Ecovert FM Kuwait s mission is to achieve customer satisfaction in the direct delivery of Total FM services with well-trained, motivated, and equipped staff. We live by the motto that we are a can do organization that listens and responds to customer needs. Our FM Service Model is unique, from scheme inception to full integrated whole-life sustainable solutions. Ecovert FM Kuwait s involvement at any stage of a buildings life cycle gives customers absolute certainty of delivery and peace of mind. Ecovert FM Kuwait successfully Integrates People, Processes and Technology to create the ultimate customer experience. SILVER SPONSOR Cofely Besix Facility Management COFELY BESIX Facility Management has a professional pedigree in service delivery, gained through the strength and experience of its Joint Venture partners detailed below: GDF SUEZ Energy Services offers its residential, corporate and local authority customers energy and environmental solutions which are effective and sustainable, thanks to the tremendous know-how of its entities and its unique network. COFELY Services is the GDF SUEZ ENERGY Services brand name for Maintenance & Operations of Technical installations (MEP), Facility Management and Energy Management. The BESIX Group, active for more than 40 years in the Middle East, has acquired wide experience in the construction of real estate and infrastructure projects. In the Emirates, its subsidiary Six Construct has participated in large-scale projects such as YAS Island, Al Garhoud bridge, Business Bay Crossing, Grand Mosque Sheikh Zayed Bin Sultan al Nahyan and the Burj Khalifa Tower, which is the highest structure in the world. In Doha, Qatar, Six Construct realized the Aspire Tower, a 300 m high beacon. COFELY BESIX Facility Management is an integrated Facility Management Provider, self performing the most critical part of the Facility Management, the Maintenance of Technical Installations and Energy Management. COFELY BESIX Facility Management is a Joint Venture between BESIX and COFELY Services. COFELY BESIX Facility Management takes full responsibility for all entrusted services and manages all activities and subcontractors as a Single Point of Contact. SUSTAINABILITY SPONSOR 1ML LLC SUPPORTING ASSOCIATION 1ML is a Dubai based business that was set up in response to a growing need for a sustainable approach to cleaning and remedial treatment solutions, at a reasonable cost. 1ML s passion for a healthy, safe and sustainable environment led to the introduction of Bio-Organic Catalyst (BOC) into the Middle East. The wide application of its BOC products allows 1ML to offer solutions to a broad range of companies, from cleaning, waste water treatment providers and end users, such as industrial plants, energy plants and facility management companies. BOC even offers an environmentally friendly solution for the remediation of oil contamination in both soil and water. In BOCs 1ML found the perfect product range for providing win-win solutions for both the pocket and the planet. 1ML is the only exclusive, licensed and approved supplier of Bio-Organic Catalyst products in the Middle East. Kuwait Society of Engineers About 51 years ago, with the beginning of the construction boom, economic and Independence Day of Kuwait, Kuwaiti Vanguards engineers realized their need for a professional association concerned with their own affairs and the affairs of the country. On 20 November 1962, Kuwait Society Of Engineers started its effective journey and was well known as the first association public benefit in Kuwait. KUWAIT AWARENESS CONFERENCE KUWAIT AWARENESS CONFERENCE

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