6/122, Chuenkamon Nivet 7 Village, Prayasurane Road, Bangchan, Klongsamwa, Bangkok THAILAND Tel:

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6/122, Chuenkamon Nivet 7 Village, Prayasurane Road, Bangchan, Klongsamwa, Bangkok 10510 THAILAND Tel: +66 81 6583026 e-mail: tanyanana@gmail.

1 6/122, Chuenkamon Nivet 7 Village, Prayasurane Road, Bangchan, Klongsamwa, Bangkok THAILAND Tel: tanyanana@gmail.com PROFILE: Over 15 year s experiences related in hotel industry, auditing, printing, tele-communication, desktop publishing, translation/localization industry and credit card. Promoted four times in seven years that starting from normal staff to be a supervisor. Chosen to be the first one to work with new jobs that come from overseas, trained and supervised new hires. Selected to be a document, data and scheduling controller. Strong technical, administrative, interpersonal, problem-solving skills, dedicate working and a team leader. Setting up new procedures for Documentation Control system of a new telecommunication project by referring to the International Standard Organization [ISO]. Teamed up a new production team together with department s manager relates in Desktop Publishing (DTP) job in multilingual under a quality control system. Owning a DTP multilingual service business that includes European, Asian, Middle East and Hebrew languages. PROFESSIONAL HIGHLIGHTS: Computer Microsoft Word Acrobat QuarkXpress (PC & Macintosh) Excel PageMaker Illustration PowerPoint FileMaker Coreldraw Microsoft Outlook InDesign MS Publisher Outlook Express Microsoft Access Lotus Notes FrameMaker Dreamweaver Adobe Golive Freehand Photoshop Flash Personal Skilled project coordinator; effective in prioritizing, problem solver with ability to maximize resources Staff Training and Supervision Work in harmony with all staff; a team-spirited professional High energy, motivated, dedicated and hard working Ability to work on own initiative. Experience working in a short timeframe Excellent communication, organizational, and time-management skills. Work well (and competently) under stress while taking the pressure off superiors. Trustworthy, ethical. Recognized for high degree of integrity. Service minded and pleasant personality Strong Customer Relations Skills Fluent in English, fairly in Japanese and French. Typing skill: Thai 40 w/m; English 40 w/m

2 Page Two EXPERIENCE: Dec. 02 Present Nymphaea DTP DTP Project & Operation Freelancer Dec. 02 Present Start doing DTP Services in all languages as an owner of whole project that receiving from customer. Self-searching and approaching to customers online, doing e-marketing and launching an own website. Making quotations or support customer when they have any inquiries concerning in our services. Typesetting and proofreading all DTP works to meet customer s requirements and timeframe. Finding outsource if the job is overload for in-house staff and working with them as close as possible to meet customer s requirements. Monitor & QA all of DTP processes from outsources while solving problems (if occur) and dealing with customer before the jobs pass to the printer as final output. Providing invoices after the project done also request to customer for payments when invoices meet deadline. Bookkeeping, database maintaining and making monthly reports. Oct. 04 Dec. 04 VISA International (Thailand) Ltd. Marketing Manager Assistant Oct. Dec.2004 During my work as a DTP Project Freelancer, I was asked to help a Marketing Manager at Visa International (Thailand). As they were looking for a Marketing Manager based on Thailand office and they could not find the right person at that time, chosen to be an Assistant Manager to work in Thailand during the time they were seeking the person. My duties report to Regional Marketing Manager in Singapore. Supporting Marketing Manager in marketing campaigns of Visa cardholders promotion in both of above the line and below the line in terms of marketing and administration tasks (i.e. arranging a meeting, making an appointment and so on). Co-ordinate between outside vendors and VISA in all marketing campaigns. Follow up proposals, invoices and bill settlements. Organize and support all Marketing events since beginning until the end of projects. Feb. 02 Dec. 02 QTranslation (Thailand) Co., Ltd. Assistant Production Manager Feb. Dec.2002 As QTranslation is a translation company, their Production department is handling DTP or other jobs that is not a translation job. My duties concerned receiving all in coming Production jobs from Project Manager, verifying document and data, Planning and Schedule Controlling based on the number of jobs, in-house resources and lead-time, manage and handle job effective in prioritizing, distribute job to Production Team Leader to handle in operation work. Co-ordinate and correspondence with Project Manager concern the schedule and status of each task. Make job monthly reports. Creating a new Job order Sheet to get the job specification and information as much as possible, that is useful for Production jobs. Set up a new Job Procedure that can apply in Production Department.

3 Page Three Nov. 01 Jan. 02 Alcatel (Thailand) Co., Ltd. Central Documentation Control Manager Creating new procedures concern Document Control System by referring to the International Standard Organization [ISO] to suit in Project policy. Perform controlling all internal, in-coming and out-going correspondences between company and customer. Provide new numbers for project documents when documents produced. Filing and storing all documents in both of hard copy [keep in Central Library] and soft copy [provide location to keep the PDF files on the main server] including controlling documents distribution copy by using Project Document Master List. Maintain or update when the documents changed and keep the previous version as OBSOLETE documents. Manage and control the standard formats to maintain the document quality. Centralize, verify and classify documents level within the project for filing and using as Project Quality Management Plan. Dec. 00 Nov. 01 Feb. 00 Nov. 00 Jul. 99 Feb. 00 Jun. 97 Jul. 99 Printelligence (Thailand) Co., Ltd. Document, Data and Scheduling Controller Acknowledge all coming jobs and distribute to DTP Supervisor to handle in operation work. Planning and Schedule Controlling based on the number of jobs, in-house resources and lead-time. Co-ordinate and correspondence with other department and vendors concern the schedule and status of each job. Manage and control data when the operation finished including distributes data for new coming jobs that require in-house based data. Make quotations and job reports. File and maintain all of documents within department. Work together with administrative staff in planning and management of office services. Overseas DTP Supervisor Perform supervision in handling all jobs that come from overseas branch offices of a company. Train and supervise staff, monitor and work together with all staff, organize and time-manage of all in-hand tasks, control all jobs effective in prioritizing, assign and final check for all jobs (in both of hard copies and soft copies), solve problem with ability to maximize resources, evaluate staff working skills and improving productivity. Assistant DTP Supervisor Handled jobs that come from headquarter of the company in Japan. Operated general DTP work, project coordinated, worked in short timeframe and developed quality in glossary of Translation (Eng. To Thai only) to make it standardize. DTP Operator Operated and handled all general DTP works such as designing and making page layout, scanning pictures, re-drawing or retouching illustrations, proof reading all jobs under responsibility before sending to customers, films setting. Use PC and Macintosh platforms for all jobs.

4 Page Four Price Waterhouse Limited Secretary to Chairman Handle all general secretarial works such as correspondence in relation to administration matters. Screen all in-coming telephone calls, faxes and letters. Schedule appointments, arrange air tickets and hotel accommodations, arranging and organizing personal transportation. Make draft of out-going faxes letters and internal memorandum. Control confidential and personal files and mails, organizing boss in-tray to highlight important and urgent matters for his immediate attention. The Sukhothai Hotel Bangkok Guest Relation Officer Took care of guests while they were checking in and during their stay, then escorted them to their rooms. Tried to create and maintained good relations between hotel and guests, listened carefully to any problems and tried the best to solve them or ran working procedure by reporting to Front Office Manager. Arranged & confirmed air tickets. EDUCATION : Ramkhamhaeng University Bachelor of Arts - Major: English Minor: French The faculty of Education Demonstration School, KKU High School TRAINING: Alliance Francais - Bangkok Intensive and Intermediate of French Course Thammasat University Writing in Business Course Suriya Art School Multimedia Computer Course Jun.1994 Feb.1997 Jun.1997 Printelligence (Malaysia) SDN BHD May 2000 FrameMaker Training

5 Page Five PERSONAL DETAIL: Name: Tanyanan Hemathulin Sex: Female Status: Single Date of Birth: 11 June 1973 Height: 160 cm Weight: 48 kg INTERESTS: Enjoy: Music, Movies, Exercise, Reading, and Outdoor Activities - References & Supporting Documentation Furnished upon Request -

10 Steps to Document Translation Success

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