This version will be available for download starting, 11/14/2013

Transcription

1 This version will be available for download starting, 11/14/2013 *******IMPORTANT******** To initiate manual download of the update, right-click on the DRL client program in the system tray of your support station and select Initiate Download. The new DCS software will be downloaded to your system for installation within 1 hour. ****Click here for DCS system upgrade instructions**** **How will this affect me today? ATS Menu is being imported message during store/vault closeout Bad MICR line read issue on liability money orders fixed at store/vault closeout Inventory Count window enhancements DeltaWorks transaction charges can now be broken down in ATS into fee and charge (MoneyGram integrated customers) ATS can now split Pay Bill and Express Payment transaction charges from DeltaWorks ISI (MoneyGram integrated customers) Payee will display after money order number on Daily Sheets Added cash drawer functionality to ATS Improved All Vault Transactions Lookup window time sorting BPS Moved Report Printer selection menu ComEd receipt message has changed Sigcard ID images can now be rotated Sigcard can prompt for an OFAC check for customers on the first visit on the calendar year (digicheck.net integrated customers) When adding memos in SigCard, automatically "stamp" the user initials and timestamp

2 MOPS Block money order printing if.net Framework or icertify software is not properly installed Optimized communication between DCSNet and the FDX-400 money order printer RMS The Transactions Subset report is now available for RMS reporting DDXClient Ability to update ABA-Only flag from main office Foreign Currency Foreign Currency can now synchronize exchange rates from the main office at store/vault closeout The ability to view sample images of each individual currency and their numerous denominations EXTRA End of Windows 2000 support Java 7 Update 21 is included in this DCS software installer Java security settings automatically altered during POS installation for proper WUPOS website navigation Loyalty Match integration coming soon Updated DCS-Support.exe included in DCS installer Procedures have been implemented to prevent user interruption during database updates in DCS software installation How will this affect me today? END OF WINDOWS 2000 SUPPORT END OF WINDOWS 2000 SUPPORT

3 Java 7 Update 21 is included in this version of DCS Software Added cash drawer functionality into ATS. This will allow stores to use supported USB cash drawers with DCS software Added a manual MICR entry feature during closeout procedure (for Check21 liability money orders). This prevents stores from being unable to closeout from the rare case of two money orders detected as having the same MICR line. ATS Menu is being imported message during store/vault closeout This message will be displayed when a store menu is being imported from their main office. This will encourage users to be patient while a menu from their main office is being imported and to not stop/close ATS during this time. Bad MICR line read issue on liability money orders feature In rare cases where ATS displays "This Money Order has already been scanned/deposited. Please scan a new check", when the money order has not been scanned or cannot be read properly, there is now a manual entry feature that will appear automatically during store/vault closeout for liability money orders. The user can manually enter in the money order information (see below)

4 Inventory Count window enhancements This was implemented due to a rounding issue with entering cash values that do not equal a whole value of the inventory item. For example, 1 inventory item can have a specific number of units. A roll of quarters, valued at $10.00, has 40 quarters. When the users went into the Inventory Count window and entered in dollar amounts that do not equal an even amount of quantity, the Qty field would round down to the nearest whole number and it will zero out the cash count. If the user entered $7.50 for quarters in the Inventory Count screen for the roll of quarters, they hit Enter to advance to the next field, and then Enter again to the next item, the quarters were rounded down to the nearest whole number, which is 0 quantity and then the Cash Count will be at $0 as well. The Link Qty and Amount setting is now disabled by default, this will solve the problem. Now if the user enters $7.50 for quarters in the same window for the Quarters item, the Qty will round down to 0 (because our system will not display decimals for quantity, because $7.50 is less than $10.00 which is the value for the 1 roll of quarters), however, the Cash Count of $7.50 will not change to $0 like it did previously. Hitting Enter now advances the user to the next row in the same column for ease of use. For example, if a user is cashing out their $100s, and has 7 of them, the user will type in 7, hit Enter, then the focus will be in the Qty for $50s. This helps the user easily cash out, as they're still using the same unit of measurement (quantity rather than cash value, or vice versa). DeltaWorks transaction charges can now be broken down in ATS into fee and charge (Applies to MoneyGram integrated customers) We now have the ability to split the total fee from DeltaWorks ISI transactions into a charge (to MoneyGram) and fee (to the store). This will avoid manual fee adjustments for the store after the transaction is complete. In ATS Setup, MoneyGram line items are now automatically set up to split the DeltaWorks fee into the store's fee (in the Fees section on the daily sheet) and then the remaining amount to MoneyGram in the Incoming section on the daily sheet (the amount and the MoneyGrams remainder of the fee). ATS takes the total amount of the fee from the response.csv file (from DeltaWorks). It then takes out however much is set up for that item (whether it is a percentage or a flat fee), and that will be the fee for the store to keep. The charge in ATS Setup is configured to take the remaining amount, that will be included with the amount of the transaction. The items will be set up already in ATS Setup by the POS installation/upgrade. The ATS fee is set to take 40% (default) of the DW fee, leaving 60% of the DW fee for MoneyGram. You can choose to update or change the Fee for the item in ATS Setup(whether it be a percentage or a flat amount), the remaining portion to MoneyGram will automatically adjust. Again, the fee in ATS setup will take out its amount from the DeltaWorks fee first, then the ATS charge will be the remainder of that DeltaWorks fee.

5 Example; A $ transaction is completed in DeltaWorks. The Amount is $100, and the fee is $7.95 Hitting OK at the bottom in the DeltaWorks ISI will create the.csv file (DeltaWorks response file), then our POS reads it. Per the settings of that line item, the fee and charge will be broken down at this point, then the whole transaction will be displayed in ATS for the user to complete. The $7.95 fee from DeltaWorks was broken down as follows; $3.18 is the fee that the store will keep (40% of $7.95) $4.77 is for MoneyGram (the remainder after the store fee is taken out, the result of ) ATS can now split Pay Bill and Express Payment charges from DeltaWorks ISI (Applies to MoneyGram integrated customers) Locations that are using the DeltaWorks integration, now have the ability to split the fee and charge from the total charge that is being returned from DeltaWorks back to ATS. First, the Pay Bill and Express Payments need to be added into ATS. To do this, an administrator must log into ATS Setup > Setup > System Settings > MoneyGram (DeltaWorks). The window below will appear. The user will need to click on Refresh Transactions.

6 Then another window will appear, notifying the user that the changes just made will take affect the next time the user logs into ATS. This process will need to be done on each computer with the DeltaWorks integration software enabled. Payee will now display after money order number on Daily Sheets We show the Payee name after the money order number on daily sheets where applicable. The payee will only display on MOs that were created when and after was installed. This is not retroactive, old reports will not display the payee next to the respective money order. Added Cash Drawer functionality Added cash drawer functionality, in ATS Setup > Setup > Hardware Setup > Cash Drawer Setup; The below window will display; When a cash drawer is detected via USB and enabled through this setup window, the cash drawer will automatically open at the payout step. The user will not be able to hit OK until the drawer is detected as closed. There is also a manual open cash drawer button on the Daily Work window. Also, a user will not be able to complete a transaction (hit OK) until the drawer is closed.

7 Improved All Vault Transactions Lookup window time sorting When sorting transactions by Time in the All ATS Transactions Lookup, ATS will now sort the transactions in chronological order. BPS Moved Report Printer selection menu The report printer selection screen has been moved from Store Setup to Hardware Setup. This was moved because there were known issues with VPN/SSH and drive mapping in the Store Setup menu. ComEd receipt message has changed The receipt wording will now say; It is not necessary to contact ComEd regarding this payment. Should you desire to do so, you MUST speak with a live representative. Ask about a PENDING payment on your account. The automated system will not work. Contact Phone: EDISON1 ( ) Sigcard ID Images can now be rotated Some larger vertical ID images can get cut off if they are scanned horizontally. SigCard now has the ability to rotate the image after they are scanned properly. There is a new button that will rotate the image 90 degrees clockwise each time the rotate button is hit. After the ID is initially scanned properly, the preview will display in the window. The rotate button will appear (in red);

8 If the user clicks on the rotate button, the image will rotate 90 degrees clockwise. This button can be clicked however many times needed to save the proper image. Save will take the currently displayed ID and save it how it is shown in the preview pane. In the below example, the Rotate button was clicked once, rotating the image 90 degrees clockwise; Sigcard can prompt for an OFAC check for customer on the first visit on the calendar year (Applies to DigiCheck.net integrated customers only) In SigCard > Setup > System Settings > digicheck.net Setup > Auto Access, there is now a feature than can force a OFAC lookup on the first visit on the calendar year for any customer at the time of the transaction. With this setting enabled, if the customer has not cashed a check on the calendar year, it will automatically open the OFAC search browser window and lookup that customer.

9 When adding memos in SigCard, automatically stamp the user initials and timestamp When a user adds a memo for a customer at the Customer Information window, SigCard will automatically record that user's initials and date/time; After adding the memo for that customer, the timestamp and user initials will appear in two places. One is in the Customer Information window (left image), the other will appear when the user clicks on Memo for that customer in the Customer Information window (right image). MOPS Block money order printing in.net Framework or icertify is not properly installed (Applies to icertify money order customers only) If the.net Framework or the icertify.dll fails to install at the time of POS installation, money orders will not print until the issue has been resolved on that particular computer. This message will appear when attempting to print a money order;

10 Optimized communication between DCSNet and the FDX-400 money order printer A new DCSNet.exe allows better communication between DCSNet and the FDX-400 Western Union money order printer to resolve some latency issues. RMS The Transactions Subset report is now available for RMS reporting A new Transactions Subset report has become available via RMS reporting. This report will display all transactions, grouped by transaction name and teller name and display totals for any given store/vault session(s). These reports can be used to aid in reconciliation of different vendors or to closely monitor isolated specific activity. To set up recipients of this report via , log into the DCS website (here). Once logged in, on the left side navigation pane, click on Request Report. This will open the Request Report Wizard page; Next, select one or more stores, then click Next. Step 2 will allow you to select one or more reports for the previously selected store(s). You will notice Transactions Subset as a new report option. In the image below, Transactions Subset has been selected as the desired report. Click on Next to proceed to step 3.

11 Step 3 allows the current user to find and assign one or more valid addresses to have these reports sent to daily. The addresses must be valid and registered on the DCS website. The website will notify the user if the address is valid by displaying a message after the has been fully entered (see below); After one or more s have been entered and added, click on Submit. This will conclude the process and now the (s) entered will now receive reports from the stores on a daily basis via . To define what type of transactions are included in the Transactions Subset report, an admin will need to log into ATS Setup. Once you are logged into ATS Setup, navigate to Setup > System Settings > Store Setup (seen below).

12 Click on Transaction Report; This will open a small menu (seen below). The user can set this Transactions Subset report to print at time of closeout by enabling Print Transaction Report (in orange). To enable the RMS reporting for the new Transactions Subset report, enable the RMS Subset option (in green). To setup which line items will be included on this Transactions Subset, click on Select (in red).

13 After clicking on Select, another window will appear. You will see an image similar to below. This list will display all line items that can be placed on the Transactions Subset report. The user can clickn Select All (in orange) to select all items listed above. Once all desired items have been selected, the user will click on Ok (in red). This will end the setup process.

14 Below is a sample Transactions Subset report; DDXClient Ability to update ABA-only flag from main office SigCard and DDXClient now has the ability to update the ABA-only flag from main office. There is an automatic setting in DDXClient (left image) and a maunal option in SigCard > Maintenance. The setting in DDXClient is disabled by default. When enabled, DDXClient will synchronize ABA-only flags nightly with the main office.

15 Foreign Currency Foreign Currency can now synchronize exchange rates from the main office at store/vault closeout The Foreign Currency module can automatically synchronize it's official rates with the rates set at the main office. There is a setting in ATS Setup > Setup > System Settings > Store Setup that will enable this synchronization. When enabled, the store's exchange rates will be overwritten by the the rates set at the main office. The ability to view sample images of each individual currency and their numerous denominations When converting Foreign to Local currency, there is now a feature that will allow users to view images of that currency in any number of denominations or variations (depending on currency type). For example, this user is going to convert the European Euro to US Dollars. This new button (highlighted in red) will open another window displaying any and all available images for the European Euro when clicked;

16 There can be several pages of images, in this case, there are 2 pages worth of images (in red) below; EXTRA End of Windows 2000 support Per previous notifications, Java 7 is required in this software release. Java 7 is not compatible with Windows 2000 machines, and will fail to install at the time of this software installation. Installation of this update on a Windows 2000 support station will result in major components of our software malfunctioning. Notifications of this change have been sent out since December 2012, the most recent being in mid-april of 2013.

17 The bulletin can be found here. Prior to finishing the installation of this update on a support station running Windows 2000, the below window will display; Java 7 Update 21 is now being included in DCS software For improved security and numerous optimizations, Java 7 is now being used in conjunction with DCS software, and will be installed on each computer. Full Java 7 Update 21 release notes can be found here. Java settings in the Control Panel automatically changed for proper WUPOS site navigation Per numerous Western Union developers, this setting was advised as the fix for Internet Explorer displaying Java security warnings whenever navigating to a different page on the WUPOS site ( ). In green, this is the default setting upon Java installation. In red, has been recommended and found as the fix to the constant error messages. The problem is that Western Union has not properly signed their code on the WUPOS website, and Java feels that it could be a threat and would warn the user upon every page refresh. The setting in red will still run Java with protections, however, it will not warn the user of these types of messages.

18 Loyalty Match integration coming soon Digital Currency Systems is pleased to announce a partnership with LoyaltyMatch, a leader in brand and customer loyalty technology solutions. This powerful program will be seamlessly integrated into DCS Point of Sale software so you can begin building customer loyalty and driving additional traffic to your stores today! More information about the spectrum of services available through the LoyaltyMatch program can be found here. Updated DCS-Support.exe This updated version of dcs-support.exe includes DCS Support 9. This version of dcs-support.exe can also be found directly on our website, here is a direct link. Procedures have been implemented to prevent interruption during database updates During the DCS database update in this release, it is very critical that the process does not get interrupted while adding tables and data into the store's database. A full-screen warning (will extend to any resolution and take up the whole screen) will display. As this release contains a major update to the store's database, the process may take up to 30 minutes as noted in the warning below;

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