Process Serving Information Sheet

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Stephanie Sharp
5 years ago
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1 Process Serving Information Sheet Thanks for your interest in process service through our company. The following information explains some of the processes involved in completing your service: 1. To serve 1 party, we require a minimum $ deposit before the service can be initiated. Credit card (VISA or MasterCard accepted) Cash, if bringing to one of our offices. We do not accept cheques. Billing for services will be taken out of this deposit. Any remaining balance is refunded back to you after completion. Please allow 3-5 business days, after the date of the final invoice, for credit card processing (or, if paying by cash, 15 business days to process and mail the refund cheque to you). 2. For a list of our fees and additional charges, please see the Process Serving Contract Package. 3. We will make every effort to serve your party as quickly as we can. We generally begin with 4 attempts a morning, afternoon, evening and weekend attempt. If we are unable to serve, and it is warranted to continue, we will do another group of attempts. (A maximum of 8 attempts will be made). If we are unable to personally serve the party and we believe that the party is evading, at your request, we will provide you with an Affidavit of Attempted Personal Service. This can then be used to support an application to the court to obtain an Order for Alternative Service which (if granted by the Judge) permits another method of service to be used. (e.g. Post to the Door) 4. An Affidavit of Service is proof for the Courts that the service was completed successfully ($30.00). This includes having the signature of our server witnessed by a Commissioner of Oaths. This document should then be taken back to the court registry where your documents were originally registered, as proof of service to the courts. We can file it on your behalf, but we charge a filing fee. 5. If we are not able to serve your party, at your request, we can complete an Affidavit of Attempted Service ($42.00 min). This document gives a detailed overview of each attempt made and the details surrounding what transpired. This can be used to support an application to the court to obtain an Order for Alternative Service which (if granted by the Judge) permits another method of service to be used. (e.g. Post to the Door). If required, we can explain this option and why it would be helpful. 6. In addition to our process servicing fees, we charge a $16.00 administrative/handling fee for cash or credit clients. 7. Please advise when sending the documents, whether you wish to have the documents returned via: regular mail ($8.00) or by Loomis overnight courier ($15.00 minimum) or if you intend to pick up the final documents from our New Westminster or Vancouver office. Please complete all of the Process Serving Contract Package. Remember to print your name, sign and date the form, and include with your court documents. For Service Information, complete as much as possible and if you are supplying multiple addresses, please identify as home or business and write a 1 beside the service address to attempt first / as priority. You may choose one of the following methods of getting documents to us: Via - scan the PS Contract Package, plus one copy of the court documents to info@wcts.com. In Person - please bring the completed documents attached and one copy of the court documents (if multiple parties, one each) for each service, plus one copy for the Affidavit of Service, if required. For further information, your questions to info@wcts.com.

2 Effective September 12, 2016 may be changed without notice. Invoice # Make photocopy & return a copy to client. Send original to process serving. West Coast Title Search, Ltd. - Process Serving *** $200 Deposit required for one person / party being served *** $150 Deposit required for each additional person / party being served Rush Fee - $35 (min.) for service attempts made within 24 hours. How to Estimate the Cost: If you require us to make attempts at multiple addresses, and the addresses are listed below in different areas, there will be an additional charge. We will make a maximum of 8 attempts to serve the person/party; if we are unable to serve, you may request an Affidavit of Attempted Service. Serving a Person Any single personal service (or attempted service) per area: $80 Burnaby, Richmond, New Westminster, North Vancouver, Vancouver & West Vancouver $100 Coquitlam, Port Coquitlam, Port Moody, Delta, Surrey, White Rock, Langley (west of 216 St.) & Maple Ridge (west of 232 St.), $35 per Additional Party, served at the exact same time and place $20 per Additional Action, served at the exact same time and place Serving an Office Any service (or attempted service) from West Vancouver to Langley (west of 216 St.) or Maple Ridge (west of 232 St.), $48 on a Law Firm, Financial institution, ICBC, Dept of Justice, Registered Company Offices, Immigration and Refugee Board, Municipal or Provincial Government Offices, or Company offices where documents can be left with someone who is able to accept General Fees $16 Administrative/Handling fee per invoice $30 Affidavit of Service (sworn), per process server / action $16 Certificate of Service $35+ Rush fee (minimum) $1 Photocopies/page, first 10 pages then $0.50/page Additional Services $8 Return completed file by regular mail $ File Certificate / Affidavit of Service in Court after service is completed $42 min. Affidavit of Attempted Service, Detailed Affidavit of Service/Delivery $ Affidavit Notarization $35 Locate from directories or telephone database $35 Locate by physically attending an address $35 Wait time, per 1/4 hour (requires deposit in advance) Payment: We accept Visa or MasterCard. If you do not have a credit card, we will accept a cash deposit and, after the invoice has been completed, a cheque for the remainder of your deposit will be mailed to you within 4 6 weeks. In the event that we are unable to serve the recipient and have exhausted all leads, we will still charge for the attempted service (our labour). We do not accept personal cheques. Processing: Your service will be processed within 48 hours of receipt. Please do not expect our office to have an update before that time. If your service is subject to a technical court deadline, we will process the service accordingly in order to meet the deadline. Completion: We will call you the same day or the following morning when we have successfully served the recipient. We will also provide you with regular service updates, but if you do not hear from us within a week of receiving your file, please do not hesitate to call us at Attempted Service: If we are unable to personally serve the person/party and we believe that the person/party is evading, at your request we will provide you with an Affidavit of Attempted Personal Service, which can then be used to support an application to the Court to obtain an order for alternative service. Alternative service (if granted by the Judge) permits another method of service to be used (e.g. Post to the door, Leave with an adult). client initial I,, have read, understand and agree to the above information and fees. (print your name) (your signature) (date) Witness (WCTS signature)

3 Your info: Request for Service Form Full Name Phone Home Address (no PO Boxes) Regarding Service: Technical Deadline (*as provided by the court; leave blank if unaware as there are RUSH fees for deadline services) Do you know if they are: (circle one) Cooperative or Evasive Affidavit (proof of service): Y N (check one) Person being served: Send original to process serving. Full Name (and any aliases) Physical Description (attach photo if you have one) Male Female (check one) Please note approx. weight & height, facial hair, distinguishing tattoos, glasses, etc. Where would you prefer to have papers served? Home address Work address or *Other (Please check one or more) Home Address Work Address Phone number(s) *Other please describe Vehicle Description Additional info that may help us serve them: Extra Services Required - Additional Deposit(s) Required Return Delivery (circle one): 1. Pick up from Vancouver office 2. Pick up from New West office 3. Send to you by regular mail ($8 min) 4. Send to you by courier ($15 minimum) Wait Time: Additional Areas: Court Filing: $140 (Charged at $35/15 minutes) Maximum 1 hour wait time provided. $100 per EACH additional service area to be attempted. Amount varies Filing may require disbursements to Court Registry. Ask for quote. West Coast Title Search Ltd., 2016

4 Return original to client once cc is authorized. If form has credit card information and not returned to client, please shred. CASH / CREDIT CARD CHECKLIST * Have client complete and return sheet to Client once data entered. OFFICE USE ONLY Checklist: # of Parties to be served - Contract Page: Estimate Cost items circled $200-1 st Party 200 Payment Read & Initaled $150 - Per Additional Party Contract Signed & d $200 - Bowen Isl. (Ferry, time, etc.) $140 - Wait time Request $100 - Additional Area Request for Service: Return Delivery circled TOTAL DEPOSIT REQUIRED Your Info complete * If document s are required to be filed at Court (before and/or after service) A FURTHER deposit is required OBTAIN second authorization. Cash Deposit $ Received by (initial) : Notes Added to CRM Regarding Service complete Person Being Served complete Where Served complete Extra Services if required Credit Card Billing Information: Address: Name on Credit Card: Billing Address: City: Province: Phone Number: Postal Code: DO NOT SCAN Credit Card Type: Visa Mastercard Credit Card Number: Expiry : CSC: 3 digit number on the back of your card. For Office Use Only Authorization # Disclaimer: Your credit card or cash deposit of $200 will be held until we have closed your file. We will refund any difference between the deposit amount and the final invoice to you. It will be refunded to the credit card if paid by credit card or by cheque which will be mailed 4 6 weeks after the file is closed. In the event that we are unable to locate the party and have exhausted all leads, we will still charge for the attempted locate (our labour and disbursements). We do not accept personal cheques. Open 8am 5pm, Monday Friday, except government holidays.

5 Credit Card Receipt: The $200 deposit is charged to your credit card and this document showing authorization # is your receipt. Terms and Conditions & DISCLAIMERS AND LIMITATIONS OF LIABILITY We are a service-oriented firm. Please advise us of your specific needs and we will do everything possible to meet them. If you have a concern, please tell us immediately so we can deal with it promptly. We will do everything we can to assist you in resolving it. FEES The fees listed are the normal ones charged and do not include disbursements or GST. Where extra work is required, our fees will reflect the additional work. West Coast Title Search Ltd. ( West Coast ) reserves the right to change our fees, service charges and disbursement policies without notice. All government fees are subject to change without notice. All invoices should read E & OE - Errors and Omissions Excepted. URGENT FILES Please be specific about the time requirements - Rush, Urgent and ASAP can be ambiguous. If you are sending something urgent by courier, please advise us in advance so we can monitor its arrival. If you are sending us a large, timeconsuming file, especially towards the end of the day, tell us so that we can schedule our staffing to give it the priority it requires. CREDIT POLICY We do not provide credit to non-account holders. Please visit our website to view the list of requirements for account holders. LEGAL ADVISE DISCLAIMER West Coast does not provide legal advice. All information given by West Coast should not be acted upon without reference to the relevant statutes, regulations, case law, administrative guidelines and other primary sources. This includes any information given concerning our understanding of the law or about registry practice (or the practices of legal offices). DATABASE AND LEGAL DESCRIPTION DISCLAIMER West Coast cannot guarantee the accuracy of government, British Columbia Assessment Authority or other third-party databases. West Coast will not be responsible for any loss, damage or injury arising from the inaccuracy/deficiencies/limitations of government and third-party databases which we use for our reports, searches and other activities. British Columbia Assessment Authority does not guarantee the accuracy of its information. While West Coast can provide a fast convenient and inexpensive method of obtaining legal descriptions, care must be taken in relying on them. The only legal sufficient to prepare legal documents is the legal found on the Online Title Search Print. THIRD PARTY DISCLAIMER AND OTHER DISCLAIMERS West Coast cannot guarantee the performance of agents and sub-agents including contractors, process servers and couriers who are not directly employed by West Coast and we will not be responsible for any loss, damage or injury arising from their actions or omissions. Where West Coast utilizes couriers, carriers or public transit, we cannot guarantee their performance or timeliness and disclaim responsibility for any loss, damage or injury arising from their actions, including loss of documents and late delivery. The same applies to damage caused by delay due to traffic accidents, heavy traffic or weather conditions. In no event shall West Coast be liable for any damages whatsoever, whether direct or indirect, punitive, special, incidental, or consequential damages (including, without limitation, for any loss of business, revenue, profits, goodwill, data, documents, property, materials or equipment, or other economic advantage or intangible loss), arising out of or in connection with (1) failures of third parties including, but not limited to; subcontractors, couriers, transportation services, and other service providers (including telecommunications, hosting, and power providers); (2) problems inherent in the use of the internet and electronic communications; (3) natural disasters or other destruction or damage of West Coast s facilities, acts of nature, war, civil disturbance, or any other cause beyond West Coast s reasonable control; or (4) statements, products, proceedings or conduct of any third party. Without in any way limiting the generality of the foregoing, West Coast is not liable for the acts or omissions of any third party acting on instructions from West Coast. INSURANCE We carry $5,000,000 Errors and Omissions Insurance. We are proud to report that we have never had a claim against our insurance since our founding in A copy of our insurance binder is available on request. Terms & Conditions and Limitations of Liability are subject to change without notice. For the most current policies and more details, please visit our website at Open 8am 5pm, Monday Friday, except government holidays.

Agreements & Contracts: Electronic Documents User Agreement CUSTOMER SERVICE SKOWHEGAN SAVINGS

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