Managing Supplier Information on
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- Judith Mason
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1 Managing Supplier Information on In most buyer organisations supplier s information and documents are managed manually. This is a very time consuming task and often documents have expired without the buyers knowledge. And in these manually managed cases, the suppliers must submit the same documents repetitively. For example with the submission of every tender, a certain set of documents needs to be submitted by the suppliers. A huge filing activity is required. In Tara Nawa this process is fully automated and the documents and other information are actually managed by the suppliers in the clouds. When documents are due to expire, suppliers are notified. However in some cases supplies have not uploaded certain documents, or the documents have expired and not renewed. Fortunately Tara Nawa allows you to quickly find suppliers with missing documents after which you can seamlessly communicate ( or Facebook like Notification) with them without cluttering your own internal server. You can use the communication features for whatever purpose. This is especially useful when you want to send the same message to all suppliers. 1
2 Managing Supplier Information on To manage Supplier Information, login and hover your mouse over the Suppliers Icon as per the image below. and click Supplier Information to open the page 2
3 Using Filters A filter can be applied on almost every column and there are various ways of applying a filter. Here are some examples. Click the Company dropdown. Then make your choices and click OK or Cancel. Click the small filter icon to the right of the filter window. Contains is selected by default, but the choice is yours. Then insert the text to search for in the filter window see image below, and press enter. To remove a filter temporarily, uncheck the checkbox or check it to filter again. To remove all filters permanently, click Clear see image below. 3
4 You can also filter to find suppliers with or without non-expired documents. To do this click the dropdown as per image below and select the type(s) of documents to filter for. Once done, you can remove this type of filter by clicking the reset icon. Sorting Simply click a column header to sort it in ascending or descending order. Column size and position Columns can be resized by simply dragging the column left or right border. Click and hold/drag a column to a new position if needed. Exporting to Excel Clicking will export all filtered records to MS Excel. 4
5 Updating your Supplier/Vendor Code on the website Suppliers sign up on the website after which they can register with any Buyer. Upon registration with a Buyer, the Main Contact (administrator) in that Buyer Company will receive an notification of the registration. The purpose of the is to enable you to capture your own supplier/vendor code on the website for that supplier. That creates a cross reference between your own supplier code and the portal supplier code. See image below. In the Action column, click on Edit, after which you ll be able to capture or change the Code. Once done, click on Update. The relevant supplier will receive an notification of the change that you have made. The system will keep track of all suppliers registered with a Buyer company, but for which a supplier/vendor code has not yet been assigned. A daily list is ed to the Main Contact (administrator) for the Buyer Company. During the evaluation of RFQ and Tender responses, the system will indicate whether or not a particular supplier is approved or non-approved. If the Buyer s supplier/vendor code is absent, the supplier will be flagged as non-approved and vice versa. In the case of a non-approved supplier, the system will not allow business award (purchase orders or contracts). That cross reference between your supplier code and the website code (Supplier ID) is also important to ensure that the correct data from the Buyer s ERP system is displayed for a logged in supplier. For example downloading of Performance Profiles and Purchase Orders. Because of the above, it is very important that the notifications about unassigned supplier codes are checked on a regular updates and action is taken where needed. 5
6 Communication - Sending s - record level On record level click this icon options:. An form as below will open. You have the following Change the address of the main recipient (To Address). All other contacts for the relevant supplier are CC d. You can uncheck here if needed. The Subject contains nothing; you need to insert that. The Message Body contains a default message with the logged in user s name at the bottom. This message can be changed if needed. It is recommended not to remove the sentence Don t reply to this system generated . A document in PDF or ZIP format can be attached. When done, click on Send . Alternatively just close the window by clicking. Note that you can also send an to suppliers not registered on 6
7 Communication - Sending s - header level If you want to send the same to multiple suppliers, you can apply filters of choice. Once done you can select suppliers by clicking the checkboxes in the records. Alternatively you can select/unselect the checkbox in the Header (see image below) which will select/unselect all records on the current page. If you want to select all suppliers on all pages, check/uncheck the checkbox to the left of Select all rows across all pages. Once you are done with your selections, click this icon in the Header. Make changes in the Subject and Message body if needed. A file of PDF or ZIP format can be attached. Then click Send or Cancel, or just close the form. The will be sent to all selected suppliers (even those who are not registered on and all addiontal contacts on the database. 7
8 Communication - Sending notifications - header level An alternative to is sending a notification by clicking this icon in the Header. But before you do that, filter and select your suppliers as described above and then click that icon. The form below will appear. You ll get a message at the top about how many recipients are due to receive your notification. You need to insert your message. Once done, click OK or Cancel. 8
9 Each supplier selected will receive: 1. An warning him about the existence of a Notification on with a hyperlink to take him to the website. 2. When the supplier logs in on the website, he ll see this. And when clicking that icon, he will see his notification(s) as below. 3. Notifications will only work for suppliers who are registered with the buyer on the website. 9
10 Supplier Profile We have aimed to make us much as possible information available about suppliers. A lot of information is available on the Manage Supplier Information page which opens when you click on Supplier Information. However, clicking on the links in the Supplier Profile column, the page below will open will plenty of other information, including Ownership and Financial Information. See image below. Similar information is available in the Business Directory of the website. But Banking Details, Ownership and Financial Information and Performance Profiles are only available to a logged in buyer with whom a supplier is registered. End 10
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