User Guide for Aspire Standard and Display phone

Transcription

1 User Guide for Aspire Standard and Display phone

2 Content Content...2 General Information...2 View...3 Alphanumeric Display...4 Ring Settings...4 Volume Settings...5 Microphone Mute...6 Intercom Calls...6 Answering an Outside Call...7 Placing an Outside Call...8 Dial Preview...9 Last Number Dial List...9 Incoming Caller ID List Group Listening Hands Free Hold / Callback Transfer OneTouch Keys DSS Keys Abbreviated Dialling Entering a Name Cancelling Common Functions Intercom Calls (Voice Call / Signal) Call Forwarding Call Forward / Follow-Me Call Pickup Setting Camp On / Callback Conference Calls Using Headsets Do Not Disturb Programming a Function Key Common Service Codes Voic General Information Thank you for using a NEC Infrontia product. The terminal described in this manual should only be connected to NEC Infrontia Aspire systems by means of the cables that come with the product. To take advantage of all features described in this manual, country and network provider specific features should match the features of the NEC Infrontia Aspire system. The innovative communications system, ASPIRE from NEC Infrontia, is constantly being enhanced. Through these enhancements it is possible, that some information within this guide is different to the operation of your installed system. In particular, Service codes can be customized. It is possible that there are mistakes within this user guide. Please understand that we will not give any guarantees for the information in this guide. Presumptions should not be made out of pictures, information or descriptions given in this guide. NEC Infrontia Limited Version 1.00 /

3 View Alphanumeric Display Indicator CHECK Key Menu Keys Function Keys for CLEAR Key OneTouch Keys DC (Dial Control) Key Message Key LND (Last Number Dial) CALL 1/2 Dial Keys Microphone ON/OFF FLASH Key TRFR (Transfer) Key DND (Do not Disturb) HOLD Key Volume Keys for Loudness- and Display contrast Headset Port on the back of the Telephone. SPK (Speaker) Key Speaker Options: Hands Free: - for placing and answering calls by pressing SPK button instead of using handset. Automatic Hands Free: - by pressing OneTouch Keys or Programmable Function Keys configured for accessing lines or extensions. Voice call: - the ability to answer an intercom call without pressing a button or lifting the handset. Group Listening: - allows other people to hear the caller, too. (Press SPK two times, LED flashes) Paging: - paging information, with the internal speaker, can be heard. Information can reach several people at the same time. General handling: All operations which start by pressing CALL 1 - Key can also be started by pressing CALL 2, Speaker key or lifting handset. 3

4 Alphanumeric Display The Display shows Informations about active features, incoming calls or active calls. Within the menu line you are able to activate features interactivly. Changing Display contrast ΝΔ Telephone is idle Use the Volume keys to change display contrast Display shows the actual settings Ring Settings Your telephone provides different ringing tones for internal and external calls allowing you to hear what kind of call it is. There are three different ringing tones and five different ring patterns available. You can change the loudness with the volume keys while the telephone is ringing. Volume Settings κ829λ Call 1 Press key dial dial dial Ringing tone ΝΔ SPK Change Volume Display shows RING and the volume setting Volume will be saved automatically Press SPK to finish 4

5 Individual ring settings for external and internal calls κ ΩΩ Call 1 SPK Press key Dial Service Code Chose: 1 Int 2 Ext Incom Ring 1 8 Press SPK to finish Volume Settings You can change the volume for Ringing, Handset, Speaker, Headset, and Background Music on your telephone It depends on the actual status of the phone if the volume keys will change Loudness or Display contrast. Changing the volume for speaker / handsfree λνδ Having a call with speaker, handsfree or hear background music. Use Vol. Keys for settings Changing Handset Volume Display shows SPEAKER and volume settings. ηνδ Having a call Use Vol. Keys for settings Display shows HANDSET and volume settings. 5

6 Microphone Mute You can mute your handsfree microphone by pressing the MIC Button, the other party will then not hear any sound from your side. Microphone Mute can be used in idle, signalling or call status. The Microphone will stay in this setting until changed again. You can also use Microphone Mute with voice signalling. Microphone Status μℵ MIC. Mute MIC. Mute Mic ON Mic OFF Mute / Activate Microphone μℵ MIC. Mute MIC. Mute ℵμ MIC. Mute MIC. Mute Press key LED is ON: Microphone muted Press key LED is OFF: Microphone active. Intercom Calls You can place intercom calls to other users of your telephone system. Intercom calls can be received at your phone as follows: Ring Telephone rings until you pick up the handset. Voice call You will hear a short beep, you can hear the caller and answer without doing anything else. (Hands free Mode) Placing an Intercom Call ΑΩη Ε Lift handset Dial an internal number You will hear ringing tone or a short beep Wait for answer or with voice call mode start talking. 6

7 Answering an Intercom Call (Ring Mode) λαε Telephone rings Lift Handset Talk Answering an Intercom Call (Voice Mode) λ ΑΕ You hear a Beep Speak toward your phone (if MIC is ON), OR Lift Handset Talk Answering an Outside Call λδ ΑΕ Line Telephone rings Display shows Caller ID and DDI Name Line Key flashes green: DDI Call or red: Normal Call Lift handset or press Line key to answer the call. 7

8 Placing an Outside Call There are various different ways to place outside calls. Choose the way you wish to place a call. You can: 1. Use the Trunk Access Code ( 9 ) 2. Press a line key 3. Press a Trunk Group key 4. Dial Servicecode (805 + Line No.) 5. Dial Servicecode (804 + Trunk Group No.) 6. Automatic trunk selection by lifting handset (if programmed for the extension) Outside Call with Trunk access code Α9ηΩΕ Line Keys Lift handset Dial 9 (Trunk access code) You will hear dial tone. Status indication: (green: own line / red: other line) Dial outside number Talk ε Line Line Line Line Line OFF Line idle ON Line busy Slow flashing Line on HOLD Fast flashing Incoming call Fast flashing green Own line Outgoing call with Line Keys ΑεηΩΕ Line Lift handset Press Line Button Dial tone is hold Dial outside number Talk 8

9 Dial Preview A number can be dialled before the handset is lifted allowing the ability to check if any mistakes have been made. This feature will only work with display telephones. Preview with display telephone ΩΔΑ Press to start preset dialling Dial number The dialled number is displayed Lift handset to start the call or press line key, speaker or call 1 button. Press HOLD to erase the number Last Number Dial List With Last Number Dial List the last 10 dialled numbers can be viewed. The ability to see only outside numbers or outside and inside numbers is configured in system programming. Using Last Number Dial ωδνα LND Press LND Key The last dialled number is displayed Step forward or backward Erasing Numbers from Last Number Dial Lift handset to start the call or press line key, speaker or call 1 button. Leave the list by pressing HOLD. Menu ωδν= LND Press LND Key You see the last dialled number Select entry Select Erase from Menu Selected number will be erased. 9

10 Incoming Caller ID List Within the caller list, unanswered incoming calls are displayed. Depending on System programming the caller list can also show answered calls. For an unanswered call the caller information will be stored with time and date information. If the caller ID is registered in an abbreviated dial bin, the callers name will also be shown. The ability to call back the unanswered number is achieved by pressing a line key. The unanswered call information can be stored or erased from caller list. Caller list includes the last 50 calls. With call 51 call 1 will be erased automaticly. Incoming Caller ID List Status Indication (Function Code 08) IIΦ Function Function Function Δ Flashing: New entry inside ON: All entries read Checking Caller List (Idle) No entry You will see Check Caller List depending on the settings.! ς Menu Menu Menu Display * :01 List Or Press Function key Caller List Incom Incoming calls LND Last Number Dial Placing a Call using Caller List Backward Forward Save Saving Erase Erasing [Entry] [Number or Name] [*] [Date/Time] (unanswered call) Menu ςαηε Select entry as above. Lift handset, press speaker, Call 1/2 or Line key. You will hear ringing tone or busy tone Talk 10

11 Save/Erase Entries from Caller List Menu Menu Menu ς)ςζη OneTouch HOLD Select entry. Backward Forward Store DEL Delete OneT OneTouch Key Abb Abbreviated Dial Bin TELBK Group Phonebook Press OneTouch Key or Bin No. for TELBK Store Number ΩΗΛ HOLD SPK Enter Name Store Name End Group Listening With Group listening, other people in the room can participate in the call via the speaker. Before the speaker is opened caller should be informed. The Volume buttons can adjust loudness. Group Listening ΕΛΛ SPK SPK SPK Talking Press SPK Key Press SPK Key LED flashes λ SPK ΛSPK You will hear the caller via speaker. Press SPK to end group listening. LED goes OFF 11

12 Hands Free With Hands-Free you can converse without using the handset but with the built in Microphone and Speaker. Other people in the room can participate in to the call. The Volume buttons can adjust loudness. Using Hands-Free mode Λ ΩλΛ SPK SPK SPK Press SPK Key LED is ON Dial number Talk End call by pressing SPK key Using Hands-Free mode while talking ΕΛ SPK SPK IFunction Talking Press SPK Key LED is ON Turn OFF Headset if active Changing from Hands-Free to Handset λα ΛΕ SPK Talking Lift handset LED goes OFF Talk Hold / Callback To make a callback the active call is put on HOLD and a call made to an other extension or line. After the callback is finished, you can end and pick up the first call from Hold. 12

13 Intercom Callback ΕΗηΩΕ HOLD Talking Press Dial tone, Caller hears MOH Dial Number Callback CALL or Line Ε Press green flashing CALL button Outside Callback Press green flashing line button for external held call Talking to first caller ΕΗη9Ω HOLD Talking Press Dial tone, Caller hears MOH Dial Trunk Access Code Dial Number ΕΣ FLASH CALL 1 or Line Callback Press: End outside call Press green flashing CALL button Press green flashing line button for external held call Ε Talking to first caller 13

14 Transfer If you want to transfer your call to another extension, you can do this with or without announcement. With announcement means that you will talk to the extension you want to tranfer your call to. Transferring a Call (with announcement) ΕΗηΩη HOLD Talking Press Dial tone, Caller hears MOH Dial Number Wait for answer ΕΤα TRFR Announce the call Press Transfer Depending on the system programming Transfering a call (internal) On-Hook The call is transferred. ΕΗηΩΤ HOLD TRFR Talking Press Dial tone, Caller hears MOH Dial Number Press Transfer Depending on the system programming α On-Hook The transfer target is alerting. If the call is not answered, it will recall. 14

15 OneTouch Keys With OneTouch Keys you can place Outside or Intercom calls by pressing this key without dialling the number. Also Servicecodes can be stored on OneTouch keys. This will give you quick access to often used targets or features. After pressing a OneTouch key you will be able to dial additional numbers or OneTouch keys. For example you can use a OneTouch key to dial a provider code (Call by Call) and then dial the external number manually or by pressing another OneTouch key. Programming DSS/OneTouch Keys (Menu) MENU MENU =) List Dir ICM Prog Cfwd DND OneT OneTouch keys Programming DSS/OneTouch Keys (Service Code) κ ΖΩΗ CALL 1 OneTouch HOLD Press Dial Service Code Select OneTouch Key Dial Number To Store ΩΗ HOLD SPK Enter Name 2 ABCabc, 3 DEFdef WXYZwxyz # = next To Store For End 15

16 Dialling with DSS/OneTouch Keys ΖλΑΕ OneTouch Select Key Telephone dials in Hands-Free mode automatically Lift handset Talk or ΑΖηΕ OneTouch Lift handset Select Key Telephone dials in Hands-Free mode automatically Talk Using more than one DSS/OneTouch Key ΑΖ OneTouch Ζ OneTouch Lift handset Select Key Telephone dials in Hands-Free mode automatically Select Key Telephone dials in Hands-Free mode automatically ηε Wait for answer Talk DSS Keys With DSS Keys you can call internal extensions by pressing the key. If you want to tranfer a call to them it is not necessary to press Hold first. Additionally a DSS key shows the extension status with its LED. 16

17 Status of DSS Keys (Function Code 01) δrrr Extension Extension Extension Extension OFF: Extension is free ON: Extension busy or ringing Fast FLASHING: Ext. has activated DND or Call Forward Alternate ON: Ext. has activated Call Forward to Voice Mail Using DSS Keys δλαε Extension Hands-Free Mode For using handset Talk Abbreviated Dialling With Abbreviated Dialling you will have quick access to often used numbers. Display telephones can search numbers by names. Otherwise they can select numbers by the Abb. Dial Bin number. The stored number can be up to 24 digits long. Using Abbreviated dialling κ CALL 1 or Service Code for Common Abb. Dial Service Code for Group Abb. Dial ΩΑηΕ Select Abb. Dial Bin (1-, 2- or 3- digits depends on system programming Lift handset Ring tone: Wait for answer Talk 17

18 Name Dialling MENU MENU MENU ςωςη List Dir ICM Prog ABBc Common Abb. ABBg Group Abb. EXT. Internal numbers OneT OneTouch Keys First digit of the name 2 ABCabc, 3 DEFdef WXYZwxyz # = next digit Saving Numbers to Abb. Dialling Bins (Menu) Forward Backward Dial Dial selected entry Erase digit Busy or Ring tone: Wait for answer MENU MENU MENU ==! List Dir ICM Cfwd DND OneT Abb Fctn Alm Prog More Back Saving Numbers to Abb. Dialling Bins (Servicecode) κƒ or Ω CALL 1 Service Code for Common Abbreviated Dial Service Code for Group Abbreviated Dial Select Abb. Dial Bin (1-, 2- or 3- digits depends on system programming ΩΗΩΗ HOLD HOLD SPK Dial Number Store Enter Name Store End 18

19 Entering a Name Names can be used for internal extensions, Abbreviated Dial and OneTouch Keys. To enter a name, use the the dial pad keys of your telephone, e.g. press the 2 key once for A, twice for B etc. You will find the characters available on the top of the Button or in the following table. To entering the next letter just press the dial key, or if it s the same as before press # to accept and Step to the next. No. Of Key Character 1 Special Letters 2 A B C a b c 2 3 D E F 3 d e f 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 0! Special Letters # Accept and move the cursor to the next. (or enter space) +, -. Special Letters Cancelling Common Functions Some Features can be cancelled by using a common Cancel Code. So you can cancel the Feature even when you do not know exactly which Service Code it has. The following Features will be cancelled by using this Code: Do not Disturb, Call Forwards, Follow Me, Last Number Dial, Message waiting, Textmessages, Alarm κλ λλ CALL 1 SPK Internal Dial Tone Service Code for Cancel Confirmation tone End 19

20 Intercom Calls (Voice Call / Signal) Intercom Calls with Voice mode will allow speech to the called extension directly. The called extension can answer the call without doing anything they just have to talk. Microphone Mute switches off the microphone. Signal Mode is the standard call indication. Telephone will ring until the call is answered. Setting your telephone to Voice Call mode κ λ CALL 1 SPK Press Service Code for Voice Call Confirmation Tone Setting your telephone to Signal mode End κ λ CALL 1 SPK Press Service Code for Signal Call Confirmation Tone End Changing between Voice/Signal mode by Service Code η1 A call is made and the signalling mode requires changing Dial Service Code Signalling mode has changed 20

21 Changing between Voice/Signal mode by Menu MENU η! You placed a call and want to change the signalling mode Menu Voice or Sig Signalling mode has changed Call Forwarding The Call Forwarding Feature forwards your calls to other extensions. With Call Forwarding you can make sure that your calls will be answered even when you are not at your desk. There are five different options for Call Forwarding: Call Forward Off-Premise κλ±69 CALL 1 Dial Tone Service Code for specific Call Forwarding Type: Offpremise Trunk Access Code ΩΗλρΛ HOLD DND SPK Dial Number For Store Confirmation Tone DND Key flashes For End 21

22 Cancelling Call Forward Off-Premise κλ±6η CALL 1 CALL 1 Internal Dial Tone Service Code for specific Call Forwarding Type: Offpremise For Store (without number) λλρ SPK DND Confirmation Tone Call Forward For End DND Key stops flashing κλ Ω1 CALL 1 Internal Dial Tone Service Code for Call Forward Type: 2 both ringing 3 busy 5 time 8 immediate Activate or 0 - deactivate ΩλΛρ SPK DND Target number Confirmation Tone Cancelling Call Forward (All) End DND Key flashes κω0λρ CALL 1 SPK DND Call Forward Type: 848-both ringing 843-busy 845-time 848-immediate Deactivate For End DND Key stops flashing 22

23 Call Forwarding with Menu (Telephone is idle) MENU MENU MENU MENU =!ςς Prog Programming Cfwd Call Forward Sta Internal Ext. Dev Special CncL Cancel Cfwd Imm Immediate N/NA busy / no answer more N/A time Flw Follow-Me Both both ringing OffP external target MENU ΩΗς ρ HOLD DND Enter Target Number (for external targets enter Trunk access Code 9 ) For external Targets: Accept for external Targets only Choose which calls should be forwarded All All Calls Ext Only external Sta Only internal DND Key flashes when Cfwd is activated 23

24 Call Forward / Follow-Me When at a colleague s desk, you can transfer your calls to his telephone by setting Follow-Me at their extension. If a call for you comes in, both telephones will ring. If you activate Follow-me from another extension for your phone the initial Follow-Me will be cancelled. Activate κ 1Ωη CALL 1 Press Service Code for Follow-Me Set Ext. Number for Follow-Me Confirmation Tone ΔΛ SPK Cancel Display shows status End κ 0ΩΛ CALL 1 SPK Press Service Code for Follow-Me Cancel Which Follow-Me should be cancelled All 0, or Target Number. End 24

25 Call Pickup You can Pick-up ringing calls from other extensions which are in the same Pick-up group. Call Pick up from own group κ ΑΕ CALL 1 Extension rings in own Pick-up group Press or lift handset Dial Service Code Lift handset Talk Call Pick up from extension κ ΩΑΕ CALL 1 Press or lift handset Dial Service Code Number of ringing extension Lift handset Talk Setting Camp On / Callback If you call a busy extension, you can set automatic Callback to save time by dialling again.. There are two options for Camp on / Callback : 1. Set Camp on / Callback when you hear busy tone and stay off-hook. After the other extension clears the call you are automatically connected to him. 2. Set Camp on / Callback when you hear busy tone and go On-Hook. You can place other calls in the meantime or just wait for the callback. When the callback extension ends his call the system will call you, after you pick up the call the system will call the other extension. If you do not answer the call, callback will be cancelled. 3. You are calling a free extension. As long as you hear ringing tone you can set callback function. After the target extension ends his next call the callback will be started. 4. Only one simultaneous callback can be set for your extension. 25

26 Setting Camp On (Service Code) η ηε Placing a call and hear busy tone Dial Service Code Wait until the other extension ends his call You hear ringing tone Wait for answer Setting Callback (Menu) MENU η) Placing a call and hear busy tone MW Send Message Vmsg Camp Callback Barg Automatic Callback (Servicecode) η ηαδ Placing a call and hear busy tone or ringing tone Service Code for Camp On / Callback Confirmation Tone Go On-Hook Display shows Callback information λαηε Target extension clears down, Telephone rings Lift handset Target extension rings, you hear ringing tone Wait for answer 26

27 Conference Calls The Conference Feature allows the addition of several extensions to an active call. Up to 31 extensions can be added to a conference. A member of the conference can leave by going On-Hook. If the extension which started the conference goes On-Hook, the complete conference will be end, however, if an additional internal extension is involved otherwise they will get the conference. Establishing a Conference Call ΕΗ Ω HOLD Talking Press Dial Tone: Others hear MOH Dial Number. To add a member η Wait for answer Η HOLD or Η FLASH Press to add extension Press: End outside call ΗΕ HOLD or Ω Press Start conference Conference Add new members to your conference call Dial Number: To add more members ΕΗΩ HOLD Conference call Press Dial Number 27

28 Establishing a Conference Call (Menu) MENU MENU Ε!ςΩη Talking Conf Establish a conference or... AnHd Back to your first call Dir Use an Abbreviated Dial Bin OR Dial Number. 9 for outside calls. You hear busy or ringing tone. MENU MENU MENU!Ε!! In order to add, if necessary, additional members Cncl To cancel the call Extension answers Add Add extension to your conference Rls Begin Establish conference Dir Use Abbreviated Dial Bin ηε All conference members hear confirmation tone Conference Cancel your conference call Εα Conference Go On-Hook 28

29 Using Headsets A headset port is situated on the underside of the telephone. A call can be made using the handset, hands-free or a headset. The mode can also be changed during a call. Group listening will also work while using a headset. To use a headset a function key is required with Code 05. (See Function Key programming). Answering a call with headset σ Alerting Press LED is ON whilst extension is busy Use Headset Press to End the call Plaing a call with headset σ Ω Press LED is ON whilst extension is busy Dial Number Use Headset Press to End the call Changing from handset to headset Εσ Talking Press LED is ON Use Headset Press to End the call 29

30 Changing from headset to handset Α Ε Call in Headset mode Lift handset Press for change Talking over Handset Do Not Disturb Do not Disturb will block incoming calls and paging calls. DND has no effect to outgoing calls. There are four different Types of DND available Do not Disturb ρωδρρ DND DND Extension Press 0 Cancel 1 - external 2 internal 3 - Ext. + Int. 4 Cfwd Active DND will be shown on Display. With active DND LED is ON With active Call Forward LED is flashing With active internal DND a DSS Key on other extensions is flashing Programming a Function Key Each System phone has programmable Function keys that can give quick access to frequently used features in the system. They can programmed to suit individual needs. 30

31 Programming a Function Key Two types of function key are available, those which starts with * and those which do not. It is not possible to override a key with a * function with a normal function and vice versa. To change Functions the key must be erased first. oder κ CALL 1 OR Press Functions without a star (*) Functions with a star (*) ΦΩΗΩΗ Function HOLD HOLD Select Function Key Enter Function Code Erase with: 00 or 000 If required press (Table) If required enter Parameter (Table) If required press (Table) SPK End Checking Function Keys: ΠΦΔ CHECK Function Press Select Function Key Display shows programmed function 31

32 Programming a Function Key (Menu) With the Menu Keys it is only possible to programm Features without a star. Existing Function Keys with star features can not be changed. MENU MENU MENU == ΦΩ Function List Dir Cfwd DND Abb Fctn Select Function Key Enter Function Code ICM Prog OneT More Alm Back Erase with: 00 or 000 ΗΩΗΛ HOLD HOLD SPK If necessary press (Table) If necessary enter Parameter (Table) Common Function Codes: If necessary press (Table) Code Description (Function Keys with SC 851) 01 DSS / OneTouch Key 02 Microphone Mute 03 DND Key 04 Backgroundmusic ON/OFF 05 Headset Key 06 Transfer 07 Conference 08 Incoming Caller ID List 09 Day/Night Mode + Additional Data 10 Call Forward - Immediate 11 Call Forward - Busy 12 Call Forward - No Answer 13 Call Forward - Busy/No Answer 14 Call Forward - Dual Ring 15 Call Forward - Follow Me 16 Call Forward - Station 17 Call Forward - Device 18 Text Message+ Textnumber [Text00-19] 19 External Zone Paging 20 External All Paging 21 Internal Zone Paging 22 Internal All Paging For End 32

33 Code Description (Function Keys with SC 851) 23 Meet me page answer 24 Call Pickup for own group 25 Call Pickup for any Group 26 Call Pickup for specified Group + Parameter [GroupNo.] 27 Abbreviated Dial - Common/Personal 28 Abbreviated Dial - Group 29 Repeat Redial 30 Saved Number Redial 31 Memo Dial 32 Verbal Conference (privacy release) 33 Off-Hook signalling 34 Barge In 35 Camp On / Callback 36 Department Step Call 37 DND Call FWD Override 38 Message Waiting 39 Room Monitoring 40 Handset Transmission cut off 41 Secretary Call [internal Number] 42 Secretary Call pick up [internal Number] 43 Series Call 44 Common Hold 45 Exclusive Hold 46 Department Group withdraw 47 Reverse voice over 48 Voice over 49 Call Redirect + Parameter [internal number] 50 Account code 51 Group Relais + Parameter [Relaisnummer 0-8] 52 Automatic Answer with delay message 53 Automatic Answer with delay message start 54 External Call Forward by Doorphone 55 Extension name change 56 Presence Display Operation + Parameter [ ] 57 Presence Display Indication + Parameter [ ] 58 Automatic Transfer at Dept. Group Call + Parameter [Group 01 64] 59 Delayed Transfer at Dept. Group Call + Parameter [01 64] 60 DND at Dept. Group Call + Parameter [Group 01 64] 63 CLIR Mode 66 CTI Communication 67 Mail Box + Parameter [internal number] 68 Voic Service + Parameter [Function 0-2] 69 Recording Service + Parameter [Function 0-2] 70 Auto Attendant + Parameter [internal number] 71 Change Attendant Message 77 Voic (in-skin) + Parameter [Mailboxnumber] 78 Voic (in-skin) Conversation recording (PGDAD ACI) 79 Voic (in-skin) Auto Attendant + Parameter [Mailboxnumber] 80 Tandem Ringing Setup 81 Auto Transfer to Transfer 33

34 Code Description (Function with SC 852) *01 Line Key + Parameter [Line No ] *02 Trunk Group Access + Parameter [Trunk Group 1-9 / / ] *03 Virtual Extension Key *04 Park Key + Parameter [01 64] *05 Loop Key + Parameter [Function 0-2] *06 Networking with AspireNet Common Service Codes 700 Dial Blocking 701 Dial Blocking by the Supervisor 702 Automatic Transfer Setup per Extension Group 703 Automatic TransferCancellation per Extension Group 704 Automatic Destination per Extension Group 705 Delayed Transfer per Extension Group 706 Delayed Transfer Cancellation per Extension Group 707 DND Setup per Extension Group 708 DND Cancellation per Extension Group 711 General Message Playback (VRS) 712 Record and Erase General Message (VRS) 713 VAU/Off-premise Call Forwarding 715 Direct Extension Call Pickup 716 Operation for VRS Message 718 Night Mode Switching (other group) 720 Common Cancel Service code 726 Leave Message Waiting 744 Tandem Ringing 745 Disable Trunk Port 750 Pilot Group Withdrawing 751 Combine Paging 754 SLT Live Recording 763 Walking Toll Restriction 766 Set Hotel PMS Toll Restriction 771 Charging cost display by the Supervisor 778 LCD Language Selection 779 Second Call for VRS/DISA/DID/DIL 780 Enable Extension Group to all ring 788 Headset Ringing Mode Switching 789 Transfer Dial Setting for Out Of Range 800 Set Extension Name 801 Internal Group Paging 802 Doorphone Access 803 External Paging 804 Trunk Group Access 805 Specified Trunk Access 807 DND/FWD Override Call (Bypass Call) 808 Step Call 809 Override Off-Hook Signalling 810 Barge-in 812 Voice Call Signal Call Switching 813 Common Speed Dialling 814 Group Speed Dialling 815 Saved Number Dialling 816 Last Number Redial 818 Day/Night Mode Switching 821 Enable Handsfree Incoming Intercom Calls 822 External Call Forward by Doorphone 823 Force Ringing of Incoming Intercom Calls 34

35 824 Disable/Enable Key Touch Tone 825 BGM On/Off 826 Conference 827 Set Alarm Clock 828 Set System Time / Date 829 Adjust of Ring Volume 831 Park Hold 832 Group Hold 836 Text Message Setting 841 Message Waiting 842 Call Forward Both Ring 843 Call Forward - Busy 844 Call Forward Busy/No Answer 845 Call Forward No Answer 846 Disable/Enable Follow-me 847 DND 848 Call Forward - Immediate 850 Enable Camp-on 851 Function Key Programming (Normal Function Level) 852 Function Key Programming (Appearance Level) 853 Set Common Abbreviated Dialing Numbers 854 Set Group Abbreviated Dialing Numbers 855 Programming DSS / OneTouch Keys 856 Direct Call Pickup own group 861 Answer Park Hold 862 Answer Group Hold 863 Meet-me Answer in same Paging Group 864 Meet-me Answer to specified Internal Paging Group 865 Meet-m Answer to External Paging 866 Trunk Access via Networking 867 Call Pickup 868 Call Pickup for specified Group 869 Call Pickup for another Group 870 Disable Camp-on 871 Cancel Message Waiting 872 Answer for non-ringing lines 873 Cancel All Messages Waiting 875 Temporary Toll Restriction Override 876 Clear Last Number Redial List 881 Change MOH Tone 883 General Purpose Indication 884 Voice Mail Centre Access 885 Clear Saved Number Dialing List 888 Call Forward (United Method) 891 Account Code 894 Call Waiting Answer/Split Answer for SLT 899 SLT Call-back Test 35

36 Voic The Voic System provides common and personal Mailboxes enabling the possibility of forwarding calls to an individual Mailbox. The caller will hear one of three possible Greeting Messages. If the call is transferred to voic on busy, it is possible to play Greeting Message 3 automatically. Messages can be checked locally or from an external source by calling your Mailbox and entering your password. System phones with displays have interactive Menu keys for easy access. From Outside you can: Hear messages Changing your Greeting messages Activate Call Forward to your Mailbox Changing your Mailbox password Activate Message Notification Mailbox Status (Function Code 67) ϖ Θ OFF: No Messages ON: Old Messages Voice Mail Service Codes 61# Message Notification 62# Set Automated Attendant 65# Password Setting (9999 = Erase) 66# Message Registration Control Setting 7# Erase All Messages 9# End Recording of Message 0# Help Double flash: You have new Messages Slow flash: No Message leaving activated Double flash green: You have new Messages Functions (Services) Optional Functions (Options) 1# Play Message 1# Replay Message 2# Broadcast Message to a Multiple Address 4# Pause/Restart the Playback Group 2# Copy the Message 32# Record Greeting Message 1 3# Skip Playback Forward 8 Seconds 33# Record Greeting Message 2 6# Skip Playback Backward 8 Seconds 34# Record Greeting Message 3 31# Play Greeting Message 1 7# Erase Message and Play Next Message 35# Play Greeting Message 2 (during message playback) 36# Play Greeting Message 3 0# Confirm Erase 37# Erase Greeting Message 1 9# Save Message and Play Next Message 38# Erase Greeting Message 2 28# Broadcast the Message 39# Erase Greeting Message 3 *# Exit 36

37 Voice Mail Access ϖ or κ Ω CALL 1 Press Function Key for your Mailbox Press Call 1 Key Service Code for Mailbox access Enter Mailboxnumber + # or use Menu Keys λω#λ Hear announcement! Enter 4-digit password Confirm Messages are played Voice Mail Services: Play Messages 1#λΩ You are in Mailbox Main Menu. You hear Service Code Please Select Service Play messages Confirm Messages are played Select option: 1# Replay 2# Copy to other Mailbox 7# Erase 9# Store *# Exit Next Message Ω# or Mailbox number for Copy Confirm Copy the message Exit and select new Option 37

38 Erasing all messages (Mailbox Menu) 7# You are in Mailbox Main Menu. You hear Service code please Service Erase all messages Confirm Call Forward to Mailbox (Mailbox Menu) Confirm erasing or *# Exit You are in Mailbox Main Menu. You hear Service code please #λ You are in Mailbox Main Menu. You hear Service code please Service for Call Forward MailBox Confirm Call Forward to Mailbox (Function Code 70) Hear announcement Change Call Forward mode or *# = Exit υ Cfwd MB Δ Cfwd MB Function Key (Code 70) press several times Key shows status by different flashing patterns. Display shows status, too. Call Forward to Mailbox (Status) υ Cfwd MB Cfwd MB Cfwd MB Cfwd MB Cfwd MB OFF: No Forwarding ON: Forward immediately Doubleflash: Forward on busy Flashing: Forward on busy / no answer Fast flashing: Forward on no answer 38

39 Recording a Greeting Message (Mailbox Menu) Greeting Message 2 can automaticly be used if set in System programming if your extension is busy. ΑΩΕ You are in Mailbox Main Menu. You hear Service code please Lift Handset Service Record Message 32# Message 1 33# Message 2 34# Message 3 Hearing a Greeting Message (Mailbox Menu) Speak towards the handset End recording Ωλ You are in Mailbox Main Menu. You hear Service code please Service Hear Message 31# Message 1 35# Message 2 36# Message 3 Hear Greeting Message Erasing a Greeting Message (Mailbox Menu) You are in Mailbox Main Menu. You hear Service code please Ωλ You are in Mailbox Main Menu. You hear Service code please Service Erase Message 37# Message 1 38# Message 2 39# Message 3 Hear announcement! Confirm or *# = Exit Selecting a Greeting Message (Function Code 71) You are in Mailbox Main Menu. You hear Service code please Φ Function I Function I Function OFF: Greeting Message 1 Press to change ON: Greeting Message 2 Press to change FLASHING: Greeting Message 3 Press to change 39

40 Change/Erase Password Settings for Mailbox (Mailbox Menu) Without Password setting there is no possibility to notify a message. #Ω# You are in Mailbox Main Menu. You hear Service code please Service for Password Setting Confirm entry Enter new 4-digit Password 9999 = Erase Confirm entry Save Password or 1# = Exit You are in Mailbox Main Menu. You hear Service code please Message Notification (Mailbox Menu) The System can send messages, which were left in your Mailbox, to any other extension you wish. After a new Message has been left, the voice mail will call the programmed number to notify the message. #ΩΩ You are in Mailbox Main Menu. You hear Service Code Please Service for Notification Confirm entry Select: 1# internal Target 2# external Target 0# Cancel Enter Number External Targets without Trunk Access Code # Confirm entry Notification Set / Cancel or *# = Exit You hear Service Code Please 40

41 Menu structure when Telephone is idle Liste Caller Lists Redial LND List Page up Page down DEL Delete number CID Caller List (external) Page up Page down Store Store number Erase Erase number OneT OneTouch Key Abb Common Abbreviated Dial TELBK Group Phonebook Dir Phonebook ICM Internal Feature ABBc Abbreviated Phonebook Common ABBg Abbreviated Phonebook Group EXT. Phonebook for internal extensions OneT OneTouch Keys InPg Internal Paging ExpG External Paging P/U Call Pick up Barg Barge In Save Dial number of advanced LND list Page up Page down Dial Dial number Erase last digit P/U Own group PAGE Pick up external Paging GRP Pick up defined Group 41

42 Prog Programming Menu Cfwd Activate Call Forward >Sta Call Fwd with internal target AME External Voic (not Aspire Mailbox) Imm. Call Fwd immediate B/NA Busy or No Answer N/A No Answer Follow Follow-me Both Both ringing Dev Special Cfwd Disp Textmessage OffP External Call Forward PGrt Call Forward with voice announcement Cncl Cancel Call Forward DND Do not Disturb Set Set DND Cncl Cancel DND Ext. DND for external calls ICM DND for internal calls All DND fo rall calls Cfwto DND for transferred calls OneT Programming OneTouch Keys Abb Programming Abbreviated Dialling Bins Fctn Programming Function Keys Alm Setting alarm times ALM1 Only one time ALM2 Daily Alarm 42

43 Product disposal information For countries in the European Union The symbol depicted here has been affixed to your product in order to inform you that electrical and electronic products should never be disposed of as municipal waste. Electrical and electronic products including the cables, plugs and accessories should be disposed of separately in order to allow proper treatment, recovery and recycling. These products should be taken to a designated facility where the best available treatment, recovery and recycling techniques are available. Separate disposal has significant advantages: valuable materials can be re-used and it prevents the dispersion of unwanted substances into the municipal waste stream. This contributes to the protection of human health and the environment. Please be informed that a fine may be imposed for illegal disposal of electrical and electronic products via the general municipal waste stream. In order to facilitate separate disposal and environmentally sound recycling, Philips Business Communications has made arrangements for local collection and recycling in all member states of the European Union. In case your electrical and electronic products need to be disposed of please refer to the contractual agreements that your company has made upon acquisition of these products. Should this information not be available, please contact the NEC Infrontia organization at the address below. For countries outside the European Union Disposal of electrical and electronic products in countries outside the European Union should be done in line with local regulations. If no arrangement has been made with NEC Infrontia or your supplier, please contact the local authorities for further information.

44 χ 0682 NEC Infrontia Ltd. 75 Swingbridge Road Loughborough Leicestershire LE11 5XJ England Version 1.00 /