Open SI's. Priority Assigned by PALS Current status Sent Date. ILL2 (500)/Copyright (500) 2 - High 1st. line W4P 13-Feb Feb-08

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1 <MG> Inventory marking parameters dialog box Cataloging (500)/Items (500) System Down 1st Line W4I 21-Dec Jan-08 ILL Login Form Does Not Take You to Filledin Web OPAC (500)/html Form <PM> Pages (500) 2 - High 2nd. line new 12-Feb-08 Partner Data Only Visible to Logged in ILL ILL2 (500)/Partners Unit <MB> (500) 2 - High 2nd. line new 13-Feb Feb-08 Please review the text of a proposed enhancement request below and let me know of any changes you would like to see in it. This is a good description of the problem Copyright Data Converted from WebILL Incompatible with ILL2 Created Data <MB> Z418_issn_isbn_code Not Processed Through a Filing Routine? <MB> ILL2 (500)/Copyright (500) 2 - High 1st. line W4P 13-Feb Feb-08 ILL2 (500)/Copyright (500) 3 - Normal 1st. line W4P 13-Feb Feb-08 We have already run 2 full test conversions. What filing routine numbers are used to the ISSN/ISBN and TITLE fields? RSMSG APDU Exception Gets ILLSV Doc Number in Date Field <MB> ILL2 (500)/APDU Exceptions (500) 3 - Normal 1st. line W4P 13-Feb Feb-08 The issue is not why we got there error, but the fact that there was no date on the error message ILL73 service reports on Unfilled requests <MB> ILL2 (500)/Services (500) 3 - Normal New 13-Feb Feb-08 Lending search by Requester Library Code ILL2 (500)/Lending gets service error <MB> Request (500) 3 - Normal New 13-Feb-08 There is obviously some status filter that is not working properly <dd>oracle 10G Upgrade <dn>ordinal numbering <AR> Why does running p_item_01 trigger the reindexing of records <SD> Tab 17 does NOT allow definition of closing hours after midnight Set up ARC 2 to test (LL) <MB> We are attempting to implement version 18 and are having problems with SFX initiated ILL requests. Installation & Upgrades (500)/Upgrade Express (500) 3 - Normal New 18-Feb-08 Serials (500)/Prediction Patterns 3 - Normal New 18-Feb-08 Cataloging (500)/Items (500) 3 - Normal 2nd Line Analysis 7-Jan Jan-08 Circulation (500)/Table Configuration (500) System Down Development 8-Jan Jan-08 ARC 2.0 (500)/General (500) 2 - High Closing 9-Jan-08 6-Feb-08 ILL2 (500)/OPAC-ILL (500) 2 - High Development 14-Jan Jan-07 What really brought this to light was that the librarian hit the submit button by accident before they finished filling in the form. They had not yet put in a collection code or any call numbers. It is our feeling here that at least the collection code should be mandatory. I plan on altering our p_item_01 script to make this so. I meant it to emphasize why we need to be able to put the after midnight closing hours directly into tab17 using the Tables Navigator. Automatically Closing by the system 2/5/08 Call from Dave Carlson: Fix expected in May service pack. Ex libris SI list February by number.xls 1 Revised 2/22/2008

2 <MB> Need method of getting to a blank ILL from from outside Aleph <AR> Browse problem in still exists <MB> Service ill-68 has incorrect help Adding New Potential Supplier -- Supplier Base List Too Short <MB> ILL2 (500)/OPAC-ILL (500) 2 - High 1st. line W4I 14-Jan Jan-07 I believe your campuses will have to change the URL they send to get to a blank ILL form. I'm I tried 2 different browses in the GUI client on 2 different bases. In all 4 attempts when I clicked on 'Show' after selecting the entry in the browse list, I received a blank screen instead of a list of records. Web OPAC (500)/Browse (500) 3 - Normal 2nd Line Analysis 15-Jan Jan-08 ILL2 (500)/ Services(500) 3 - Normal 2nd. line analysis 15-Jan-08 ILL 2(500)/Potential Supplier List (500) 2 - High 1st. line W4P 22-Jan Jan-08 I've attached our tab_base.eng <MB> Volume information field on a lending request truncates important information ILL2 (500)/Lending Request (500) 2 - High Development 22-Jan Jan <AR> ue_01 is not completely building the keyword indexes for large records. <MB> Borrower information not available at lender for slip printing <dd>links for deleted holidngs still exist Display of Unicode Characters Not Consistent <AR> <MB> Monograph requests showing with serial display fields in Gui bibliographic display <MG>Inventory Marking 'Print report at end of session' There doesn't appear to be a way to send a recall to the borrowing library <MB> When making an ILL request from an OPAC record Preferred Media dropdown incorrect <MB> Patron barcode not visible in Request Info tab <MB> Background processing (500)/Indexing (500) 3 - Normal 1st. line W4P 24-Jan Jan-08 ILL2 (500)/Printing (500) 2 - High 1st. line W4P 24-Jan Feb-08 Cataloging (500)/Create / Edit records (500) 3 - Normal 1st. line W4P 25-Jan Feb-08 ILL2 (500)/General (500) 3 - Normal 1st. line Analysis 29-Jan-08 1-Feb-08 ILL2 (500)/Lending Request (500) 2 - High 1st. line W4P 4-Feb Feb-08 Cataloging (500)/Items (500) 2 - High 1st. line W4I 4-Feb Feb-08 ILL2 (500)/Lending Request (500) 3 - Normal 1st. line W4I 4-Feb Feb-08 ILL2 (500)/OPAC-ILL (500) 2 - High 1st. line W4I 6-Feb Feb-08 ILL2 (500)/Borrowing Request (500) 3 - Normal 1st. line Analysis 6-Feb-08 The indexing will be done by Monday. I consider this a bug. I feel that the xml tag should be output always. When there is no data, then the xml tag should contain no user data. May I add some displays to the software to help with debugging this problem? Could you send me a snapshot of how a monograph is supposed to look in lending?? What do you have in your Catalog\tab\print.ini file for the "MarkingErrors" entry? Or is there no such entry? Have you tried recalling via the Response button? Sorry for the confusion, I have requested assistance from the CRM administrator and will get back to you When Using PRINT Button in Lending, z700 Data is Duplicated <MB> ILL2 (500)/Printing (500) 3 - Normal 2nd Line Analysis 6-Feb Feb-08 We had already dropped the concatenated name from the xsl template. I thought there was some functional workaround that would get us the proper name. Ex libris SI list February by number.xls 2 Revised 2/22/2008

3 How Do We Modify Pickup Locations Under the Borrowing ILL Unit Tab? <MB> Borrowing Receive Function Has No Way to Add Note to Patron on Arrival Letter <MB> When Deamon UE-19 Fails to Send a Request it is Effectively Hung <MB> ILL2 (500)/Partners (500) 3 - Normal 1st. line W4P 7-Feb Feb-08 ILL2 (500)/Borrowing Request (500) 2 - High 1st. line W4P 7-Feb Feb-08 ILL2 (500)/Borrowing Request (500) 2 - High 1st. line W4P 7-Feb-08 8-Feb-08 I would like to add that we would prefer that the ILL pickup locations could be modified via the gui directly into the z700 table rather than through tab_sub_library. That is correct. The patron note in the z410 is entered by the patron at request submission. I'm adding our tab50 here, but I don't see what bearing tab50 has on a situation where an inactive library is the last library in the rota <MG> Inventory Marking reading barcodes into the 'item barcode' field Cataloging (500)/Items (500) 2 - High 1st. line W4I 8-Feb-08 8-Feb Rep_change 1412 Adds a Table tab_ill_supp_close_days <MB> ILL2 (500)/Borrowing Request (500) 3 - Normal 1st. line W4I 8-Feb-08 8-Feb-08 ILL Lend Supply Slip Missing Borrower ILL2 (500)/Printing Fields <MB> (500) 3 - Normal 2nd Line Analysis 8F 8-Feb-08 b08 <SE> WebILL ILL issue 104 Shipped index should show shpped and shipped electronic ILL2 (500)/Outgoing in status column requests 3 - Normal Review 9-Jan Sep <MB> Need patron status displayed on borrowing request in the requester tab ILL2/Outgoing requests 2 - High Development 26-Oct-06 8-Nov <DN> Filtering Vendor List Acquisitions/Vendors 2 - High 2nd Line W4I 26-Oct Jan <SE> Locally owned and item process status ILL2/Borrowing Requests 3 - Normal Review 31-Oct Nov <dn> Vendor discount in order records Acquisitions/Orders 2 - High Development 1-Nov Nov-06 Please let me know about the help on the parameters window. While I agree in principle that tables controlling a library's calendar should be managed by the ADM library, it seems to me that this table is different. Electronic ship for some ILL requests could be ARIEL or FTP. Enhancement Request. Version 15.5 the librarians would like to have the name of the patron status I did test this in version 18 this morning and find it to not be working like you said. Sent to 2nd line as an enhancement request? Greg is checking on status. This is related to Blackwell's Collection Manager. It had been appearing before the discount line was added to the file. Expected in Mar. service pack <AR> Why was WWW-X GLOBAL changed to MAIN X-server/General 3 - Normal Development 1-Nov Oct-07 <AR> Limit of logical bases displayed when creating a profile Web OPAC/Profiles 3 - Normal Development 2-Nov-06 I see that in version 17 you have made the z67_sub_func "MAIN" for the z67_rec_key 'WWW-X', z67_func 'WWW-X'. If this is working correctly, I suggest that this be carried over to version 18. When creating or modifying a profile only the first 448 logical bases are displayed in the 'Base Name' list. Ex libris SI list February by number.xls 3 Revised 2/22/2008

4 SI Number Description Category/Subject <MB> Loan period on booking screen not showing zero values Web OPAC/General 2 - High Development 22-Jan Feb-07 I've added a screen shot from our lute test server <MB> When placing a booking request booking dates should be edited against current date Web OPAC/General 3 - Normal Review 23-Jan-07 The system now gives the user a Confirmation screen <AR> Questions regarding p_cir_77 Circulation/Patrons System Down Development 25-Jan Jan-08 Since this happens when deleting a patron, it would be good if you could give me an ADM library with such an example <DD> EDI (tiered vendors) Acquisitions/EDI 2 - High <dd> EDI Claiming Acquisitions/Claims 2 - High Review 25-Jan Jan-07 Review 29-Jan Aug-07 We are getting an error out of the b_edi_11_b program that we did not get in version Working with tiered vendors is a contract issue. 12/4/07 Greg forwarded to project management. This seems to be a contractual issue that Ex Libris is not fulfilling <AR> Verification field problems on new patrons Background processing/general 2 - High Development 2-Feb-07 6-Feb-07 We consider this a patron privacy problem in that I can easily guess logons for new patrons once I know any Aleph ID. Expected in March service pack <AR> What determines the 852 in SYS60 edit_doc_999.eng Web OPAC/HTML pages 3 - Normal 2nd Line Analysis 2-Feb Nov <dd> Encumbrances and file-96 Acquisitions/Services 2 - High 2nd Line Analysis 5-Feb Feb <dd> file_96 generic vendor record loader Cataloging/General 2 - High Development 5-Feb Feb <AR> tab100 entries in log files Background processing/general 2 - High Development 6-Feb Aug-07 <MB> Subject browse in our production opac getting blank screens Web OPAC/Browse 2 - High Development 6-Feb Dec-07 I just tested this in version 18 with record number It is still a problem in version 18. This was tested on version 18, and it still produces the same error results so this continues to be a problem in version 18 as well. Ex Libris: But I don't think there is a way to load the matches, other than to use p-manage-18.pals: Libraries can't use p-manage-18, need file_96 to work. Why does the system read tab100 so many times? End up with 800 lines in the log file every time tab100 is read. Al provided log files. on Aug 13. Still a problem in version 18. Not a high priority for Ex Libris. Although the user doesn't get hung as before, why are we only getting 2 result lines on the initial browse? Ex libris SI list February by number.xls 4 Revised 2/22/2008

5 SI Number Description Category/Subject <MB> Tab_expand function expand_doc_hld_stmt is not adm specific Web OPAC/General 3 - Normal Review 6-Feb <AR> Rep_change 764 broke p_cir_77 Circulation/Services System Down Pending Upgrade 9-Feb Sep-07 This is a problem for the multiadm sites I would like to close either this SI or SI , since it seems to be the same thing <MB> Why is a $$c1 being added to all 010 tags on sending to the supplier? Web ILL/Incoming requests 3 - Normal 2nd Line Closed 14-Feb <AR> tab_word_breaking irregularities Web OPAC/Search 3 - Normal Development 15-Feb-07 8-Mar <dd> Loading OCLC Records <MG> number of loans on item Cataloging/Items 3 - Normal Cataloging/Importing records 3 - Normal 1st. line W4P 21-Feb Dec-07 Review 22-Feb-07 <AR> Result sets with records that do not belong to logical base. Web OPAC/General 3 - Normal 1st. line W4P 21-Mar-07 1-Feb-08 I've also attached screen shots of the record before send and after arriving on the lending side. It would seem to me that you would want to be able to test all of your tab_word_breaking routines. I think this has to do with the mutliple shelflist problem as reported in the Marcive loader. I was never given instructions on how to correct the problem, and I think it should be diagnosed by Ex Libris of why it is happening and how to fix it. Does Aleph have a limit it on the number of loans that show on the item record? We received a report on this problem again this week. If you want we can put the word out and get multiple reports <MB> ILL requests not managed by patron's ILL Library are not visible from My Account Display Web ILL/General 2 - High Development 26-Mar-07 3-Apr-07 <MB> No Lost option on returned requests in ILL Borrowing Web ILL/Outgoing requests 3 - Normal Development 2-Apr Apr-07 <SE> Duplicate check only works on local catalog not on union view Web ILL/General 3 - Normal Development 9-Apr-07 5-Jul-07 Happens when patron selects a pickup location other than their home library. We have received many help desk tickets on this one.development issue # The "L" button is also missing on the Shipped and Renewed category items. Enhancement request. To Customer: 2nd Line would like permission to access the server, and also GUI and WWW examples that they can work with. Examples provided. Development issue # Ex libris SI list February by number.xls 5 Revised 2/22/2008

6 <MB> On Patron Information Displays all block descriptions coming from USR tab_delinq.eng Web OPAC/User info 2 - High Development 18-Apr Jul-07 <MB> The institution symbol in supplier records should be case insensitive <MB> Status query on request in overdue status gets apdu exception on response <PM> Local customization of www-set-mail <dd> Marcive loader <AR> X-service aborts <SD> Item record deletion because of ILL return causes incorrect barcodes in circulation logger <MB> Aleph ILL attempting to validate all aliases in delivery info extension Web ILL/Incoming requests 3 - Normal Development 18-May Sep-07 Web ILL/Incoming requests 3 - Normal Development 22-May May-07 Web OPAC (500)/ html pages (500) 2 - High Development 20-Jun Nov-07 Cataloging (500)/Create /Edit records (500) 2 - High Development 22-Jun Jun-07 X-server (500)/General (500) System Down Development 25-Jun-07 4-Jan-08 Circulation (500)/ Returns 2 - High Pending Upgrade 5-Jul-07 2-Nov-07 Yes Web ILL (500)/Incomnig Requests (500) 3 - Normal Development 6-Jul Jan-08 <dd>marcive Loader p_file_99 (matching problem) Cataloging/Services System Down 1st Line W4P 13-Aug Dec-07 <AR> p_item_01 does not work if '!' or '"' symbol is in z30_call_no_key Cataloging/Items 3 - Normal 1st Line W4P 15-Aug Feb-08 To Customer: this works correctly with an empty bor_library value in the file login-session in www_f_eng To Customer: 2nd Line would like permission to access your test server to check the consortium set-up. Expected in March service pack. Aleph should be able to recognize all of these as the same supplier and locate it properly. Works between Aleph servers, not with external partners. I can't reproduce this on our server. Please submit this as an enhancement request. We would like to be allow each of our libraries to customize and use their own www-set-mail file. EL: I'm still working to get the 852 subfields correct - seeing similar problems to the ones you are seeing. At this point, it's fair to say we have given this issue a great deal of effort and not found a resolution. We would like to revisit this if the issue is still a problem once you have upgraded to ILL2. Verified that it works in version 17. Waiting to close until it is tested in version 18. I am closing this SI because we have not succeeded in replicating the situation that you describe and this seems to be related to both SI and SI I will have to test it and see if this works ok. I probably will not have time to do it for a few weeks until the version 18 upgrade settles down a bit. We believe this has been fixed in version 17 and version <DH> List of Loans still viewable even though denied in privileges Staff Privileges/functionality 2 - High Development 17-Aug-07 Patron privacy issue. Fix expected in March service pack. Ex libris SI list February by number.xls 6 Revised 2/22/2008

7 SI Number Description Category/Subject <PM> Functions full-mail and short-mail format differently Web OPAC/General 2 - High Review 20-Aug Sep-07 Submit an enhancement request <PM> Limits to the number of collections to include in a single line of find-include-filterxxx01 Web OPAC (500)/html Pages (500) 2 - High Development 27-Aug Nov-07 Junfang, are you asking for me to respond to this, or was the previous message meant for someone else? it appears to me that you have recreated the situation I described <dd>p_manage_ <MG> Lag time on showing electronic records in GUI Client/Cataloging Module/Search <MB> OCLC acting as requester always gets apdu exception <MB> OCLC requests arriving without a Requested Media field <MB> Getting 9700 error on error apdu coming from OCLC <AR> Enhance p_cash_10 to export both credits and debits <AR> Web OPAC item display not displaying bib information Background processing (500)/Batch (500) 2 - High Review 12-Sep Jan-08 This does not seem like an enhancement request, but a bug that should get fixed. Answered the following questions: 1. Does the problem happen in all logical bases or only some of them? 2. All those logical bases which have the problem use z0102, right? 3. Does the problem exist in any keyword search or only some specific words? Cataloging (500)/Search 3 - Normal 2nd Line Analysis 19-Sep Oct-07 Web ILL (500)/Incoming Requests (500) 2 - High Development 26-Sep-07 Web ILL (500)/Incoming requests (500) 2 - High Development 26-Sep-07 4-Oct-07 Development issue # Web ILL (500)/Incoming This is the incoming error apdu requests (500) 2 - High Development 26-Sep-07 4-Oct-07 that caused the error message. Circulation (500)/Cash management (500) 3 - Normal Project Manager Review 26-Sep-07 Web OPAC (500)/General (500) 3 - Normal Pending Upgrade 26-Oct Feb-08 We're going to have to defer this until it can be sufficiently tested in your v18 environment <dd> ILL2 Upgrade Web to GUI V <MG> Move HOL record with attached items <PM> ACQ data formerly in bor-info now missing? <AR> Z353 entries not getting created when adding new patrons Installation & Upgrades (500)/Upgrade Express (500) System Down 1st. line W4I 5-Dec-07 4-Feb-08 Cataloging (500)/General (500) System Down 1st Line W4I 11-Dec Jan-08 Web OPAC (500)/User Info (500) 2 - High 2nd Line Analysis 13-Dec Feb-08 Circulation (500)/Patrons 2 - High Development 17-Dec Dec-07 When will you being doing another migration test? If it's not the PALS101 user you want to update, you will, of course, want to substitute the appropriate username. The display of the ACQ request information in the Borrowing Record is something that I believe we have had since version Our library staff would really like to continue to see this information. I changed the setting and things seem to be working correctly now in the ADM that I restarted the pc_server in. Ex libris SI list February by number.xls 7 Revised 2/22/2008

8 <MB> When login session has bor_library value="" user with no loans gets error message Enhancement request Closed/closing In discussion with Greg Gosselin Web OPAC (500)/User Info (500) 2 - High Development 17-Dec Jan-08 I have informed Development of the new wrinkle that you discovered and asked them to consider it when creating a fix. Ex libris SI list February by number.xls 8 Revised 2/22/2008

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