Premier ebill Enhancements

Transcription

1 Premier ebill Enhancements Release Notes July 1, 2013

2 ebill Consolidation Premier ebill Enhancements The Premier ebill enhancements include: Capability of Bill Remittance Slip o Billing foundation accounts consolidated foundation account (FAN) remit slip o Reporting and Fulfillment foundation accounts billing account (BAN) remit slip Enhanced Reporting Capabilities o Reporting billing administrators and Customer Service Representatives (CSRs) can access mobility reports to analyze account and user level usage and charges. o Multi FAN reporting allows you to include multiple (all or any subset of) foundation accounts in a single report. This is available for all Premier ebill reports, except usage detail reports. o Report recurrence allows saved reports to run automatically, regardless of having DDP capability. o Service Level Current Charges report includes usage details. Note: Activities and specific settings that are valid for billing administrators are also valid for wireless users with billing account-level access. 2

3 Receive your Bill Remittance Slip via Simplify your remittance process by receiving your Premier ebill remit slip by . Easily configure your alerts to subscribe for the option available for your account type. Receive the billing account remittance slip via . Note: This new capability works in conjunction with the Premier ebill Alert feature. Before you can configure this option, you must first configure an Bill Ready alert for an eligible account. Receive the foundation account remittance slip via . 3

4 Bill Analysis Reports Modifications to Note Columns are reorganized to appear in a logical order for improved summarization. For example, the foundation account name and number, followed by the billing account name and number, followed by the wireless user information. Commas are removed from all header columns. Video share columns are removed in the All Data Export Service Summary Report and Fan Remit Detail Current Charges Report due to the retirement of this service. Specific Changes in the All Data Export Service Summary Report: o Added a FAN column. o Removed the Cost Center Description column due to duplication (same as the Cost Center Name column). o Removed commas from the header columns. o Removed video share columns, including Total Video Share Calling Usage Charges, Video Share Domestic Usage Charges, and Video Share International Roaming Charges. o Renamed the header for Total Roaming Charges (Excluding VSC Roaming) to Total Roaming Charges. 4

5 Increased Access and Improved Bill Analysis Reports Billing administrators and wireless users with billing administrator permissions* can now access Bill Analysis reports to analyze account and user level usage and charges. * Applies to billing and reporting foundation account types. Click here to access the Reports Home page. Click Report History to easily access your offline reports created from the Reports Home page. Image is for illustrative purposes only. 5

6 Increased Access and Improved Bill Analysis Reports (cont.) The improved Reports Home page enhances your reporting experience. Select the foundation accounts you want to include in your report. View your Customized Reports here as Saved Report Templates on the Reports Home page. Enhanced report presents user information. Image is for illustrative purposes only. 6

7 Increased Access and Improved Bill Analysis Reports (cont.) Easily customize and modify your reports with the enhanced parameter options. Improved options help you customize your reports. Now you can show zero amounts in your reports. Draw attention to important information with Highlighting. Image is for illustrative purposes only. 7

8 Enhanced Reporting Capabilities Sorting Ascending Lowest 5 Lowest 10 Lowest 20 Lowest 50 Output Formats Descending Top 5 Top 10 Top 20 Top 50 Online Presentation Formatted Excel Format Standard Excel Report Comma (no heading) Comma (with heading) Pipe (with heading) Tab Delimited PDF Landscape PDF Portrait Notes: Online format reports are limited to 2000 detail rows. If a pipe delimited report exceeds lines, it will be converted into a tab delimited report automatically. Online reports that time out and process in the background will generate as a PDF file for reports containing 9 columns or less and as standard Excel file for columns greater than 9. Columns Ability to rename columns Summarization Similar to ebill Subtotal capability Subtotal by 9 fields Last summary level is presented in the first column Filters 10 filter conditions available 4 rows of filter criteria presented Additional 6 rows can be added Highlighting Easily analyze and point attention to significant items 8

9 Improved Navigation of Reports Easily find your offline files stored under Download Files in the left navigation under Billing -> Other. Report History is renamed to Download Files and accessible from here. Image is for illustrative purposes only. Download Files includes the following offline reports: Billing Account Invoice PDFs Current Usage Detail CSV exports Raw Data Output Fulfillment (foundation account type) reports 9

10 Additional Information When running a report, you can include multiple (all or any subset of) foundation accounts in the report. This is available for all Premier ebill Bill Analysis reports, except the Usage Detail reports. All reports are displayed online by default. Reports that exceed the processing time limit are generated offline. Offline reports for Fulfillment foundation accounts appear on the Download Files page as a CSV file. To be notified online and by when an offline report is available, subscribe to The Offline Report/Download File can now be viewed alert. Bill Analysis offline reports for Billing and Reporting foundation accounts appear on the Report History page in their specified format. To be notified online and by when an offline report is available, on the report modification page, click the Output Format tab and then select the Notify Me When download request is completed option. Saved reports can be automatically generated each month. 10