Symantec Security. Setup and Configuration Guide

Transcription

1 Symantec Security Setup and Configuration Guide

2 I. Requirements A Symantec Security subscription A registered domain name Hosted service Internet connection 2

3 II. Getting Started When you initially place your Symantec Security order, you will need to enter a domain name and inbound route. An inbound route is for inserting your MX record that tells your mail where to flow. If you don t know your MX record, contact your mail host and they can provide you with the MX record. *NOTE: Your domain and inbound route will be added automatically in the Symantec online portal after it passes the TXT record check. An outbound route can be entered, but is optional. *NOTE: The TXT record for ctlcba must be added to verify your domain. If we host your DNS, the record will be added automatically, but if you use someone else for hosting you will need to contact them and add the record. Since this is a DNS change, it may take up to 24 hours for the record to be verified and for you to receive your Symantec welcome . Below is a chart showing the DNS fields and values that need to be entered for the required TXT record. 3

4 Enter your domain name and inbound route Click Check Config Continue order as normal 4

5 Once ordered and the configuration checked, you will receive a welcome that provides your account login ID and a link to set your password. Account Login ID is provided as shown Click the Here link to set your password 5

6 Click the Reset your password option Then click Next 6

7 Enter your username that was provided in the initial welcome Click Next 7

8 Click Finish A new will be sent to you with additional instructions on how to reset your password. Once you receive this , you can follow the instructions and set your password. 8

9 III. Logging into Symantec Security Online Now that you have your username and have set your password, you are ready to login online. Click the portal link that was provided in the welcome 9

10 Enter your username and password Click Log In You have now successfully logged into the online Symantec portal. 10

11 IV. Setup and Configuration Once you have logged in online, you can now configure your security settings. Click the Services tab Click Anti-Spam from the list of services 11

12 Under the Detection Settings tab, click each box next to the categories for which you want your s to be checked In each category, select the drop-down next to Action to choose what happens to the s that are detected as spam *NOTE: In the anti-spam section, you can also choose the Approved Senders or Blocked Senders tab to block specific s that may have gotten passed the spam filter or to allow s from certain address that may have been considered spam. You can specify each type of sender by IP address, domain, or specific address. 12

13 Click the Users and Groups tab Click Address Registration 13

14 Under the Address Registration tab, click your domain that is listed *NOTE: Additional domains can be added by going to the Domain option under the Services tab. 14

15 Click New Address Enter one of your users addresses Click Add Repeat process until all domain user addresses are added *NOTE: If you have a lot of users, you can upload a list of addresses via a CSV file to save time. 15

16 The last thing that needs to be done is you will have to update your DNS MX records at your current host to the Symantec MX records that were provided in the welcome . The steps below will show how to add those records if you use us for hosting. The MX record information you need, is provided in the welcome as shown 16

17 In your CenturyLink dashboard, click the Hosted Domains tab Click the Choose Action button next to your domain Click Edit DNS 17

18 Under the MX Records section, click Add Record on the right side of the section Leave the Host section blank Under Exchanger enter in the MX record you were provided in the in the same exact format as shown in the example Click Save Repeat steps for the second MX record 18

19 When both records are added, they should look exactly as shown *NOTE: After making the MX record changes, it could take up to 24 hours for the changes to fully take effect and your to start being filtered properly. You have completed the setup and configuration of your Symantec Security. Your s will now be filtered with the settings you configured. If you encounter any problems or need assistance, please contact technical support at