How to use Account Manager

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Leonard Snow
5 years ago
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How to use Account Manager The application is found on the Aurora4Biz webpage: http://aurora4biz.org Choose My Account, and then click on 'Account Manager'. The main page has links along the top.

1 How to use Account Manager The application is found on the Aurora4Biz webpage: Choose My Account, and then click on 'Account Manager'. The main page has links along the top. The links are: 1) Home returns you to this screen. 2) Aurora4Biz Home returns you to page. 3) Create New Account allows new users to build an account. Your address becomes your login name. If the address is already in use, you will need to use a different address, or try a 'Forgot Password' in order to use that account. 4) Forgot Password sends an to the address for that account and lets the recipient initiate a password reset. 5) Login Allows you to login with your address and password.

CREATING A NEW ACCOUNT If you click 'Create New Account' you will see this screen. Fill it out similar to the sample shown. Note that you will enter your email two times and your password two times.

2 CREATING A NEW ACCOUNT If you click 'Create New Account' you will see this screen. Fill it out similar to the sample shown. Note that you will enter your two times and your password two times. If you do not enter them exactly the same, the system will alert you to a mismatch and not allow your account to be created. If you are a business, enter your business name. Homeowners do not need to fill in a business name. Click the Create Account Button.

If you do not see this screen, then check for errors indicated by red asterix near the email address, password and text fields.

An email similar to the one below will be sent to your email address. Make sure your spam filter or junk mail filter will not intercept mail from OnlineServices@auroragov.

3 If you do not see this screen, then check for errors indicated by red asterix near the address, password and text fields. They may be indicating that a required field was missed or perhaps a mismatch occurred for or password. An similar to the one below will be sent to your address. Make sure your spam filter or junk mail filter will not intercept mail from OnlineServices@auroragov.org. The from the City of Aurora will have a link. Click on it just once and it will activate your account. The next screen will notify you that your account has been verified. At this point, you can click the 'Aurora4Biz Home' link to begin using our online applications.

4 FORGOT PASSWORD If you should forget your password, you can reset it yourself by clicking this link and entering your address (the one you originally built your account with). Click the 'Send' button. An will be sent to that address. Make sure your spam filter or junk mail filter will not intercept mail from The from the City of Aurora will have a link. Click on it just once and it will initiate a password reset screen. A sample of the is shown below.

5 Enter your new secure password and click the 'Change' button. This screen appears indicating your password has been successfully changed.

At this point, you can click the 'Aurora4Biz Home' link to begin using our online applications. LOGIN The login link allows you to manage your account.

6 At this point, you can click the 'Aurora4Biz Home' link to begin using our online applications. LOGIN The login link allows you to manage your account. Perhaps you want to update your address or phone number. You may want to turn off a subscription to a service, or activate a subscription. You will be asked to login:

7 If you login successfully, you will see this screen: Click the 'My Account' link to begin managing your account.

8 There are 3 sections. The top section allows you to change your password or address. Once done, click the circled 'Save' button. The middle section allows you to subscribe to services. There is only one available at the time of this document creation. It is called Building Status. Customers who sign up for this receive updates on their project during the Building Department plan review and permitting stages. Once done, click the circled 'Save' button. The bottom section is where changes to contact information can be maintained. Once done, click the circled 'Save' button. If you make any changes on this page you must click the 'Save' button. Else, your changes will not be saved.

9 Click the 'Logoff' button when you are done managing your account. POSSIBLE ERROR MESSAGES AND WHAT THEY MEAN The message below happens when you try to login but you have not clicked the link in the verification sent to your address. Check your spam filter. This message happens when you are creating a new account for yourself but your address is already being used. Perhaps you already built an account and have forgotten that you did so? Click the 'Forgot Password' link instead of creating a new account.

ARUP Connect Login User Manual November 2017

ARUP Connect Login User Manual November 2017 User Manual November 2017 Table of Contents ARUP Connect Login... 1 First-Time Login... 3 Enter Password... 3 Set Up Security Questions... 3 Incorrect User Name or Password... 4 Forgotten Password... 5