VOICE PROCESSING. VP 100, 200 and 300 USER GUIDE TOSHIBA VOICE PROCESSING

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "VOICE PROCESSING. VP 100, 200 and 300 USER GUIDE TOSHIBA VOICE PROCESSING"

Transcription

1 VOICE PROCESSING VP 100, 200 and 300 USER GUIDE COPYRIGHT 1994 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. All rights reserved. No part of this manual may be reproduced in any form or by any means graphic, electronic, or mechanical, including recording, taping, photocopying, or the use of information retrieval systems without express written permission of the publisher of this material. Release 7.1 Issue 1, July 1994

2 TRADEMARKS AND SERVICE MARKS The following trademarks and service marks are used in this document: PERCEPTION : registered trademark of Toshiba America Information Systems, Inc. STRATA : registered trademark of Toshiba America Information Systems, Inc. TouchTone TM : trademark of American Telephone and Telegraph IntraMessaging TM : trademark of VMX, Inc. Personal Assistance TM : trademark of VMX, Inc. Toshiba America Information Systems, Inc. reserves the right to change any information in this document, including but not limited to, product characteristics and operating specifications, without prior notice.

3 TOSHIBA VP 100, 200, and 300 User Flow Chart THANK YOU FOR CALLING DIAL 0 OR WAIT TO ENTER MAILBOX OR CALL AN EXTENSION OR QUICK MESSAGE RECORD MESSAGE WITHOUT ENTERING YOUR MAILBOX ENTER THE RECIPIENT S MAILBOX NUMBER ENTER MAILBOX NUMBER VP CONNECTS CALLER TO THE PERSON THEY WISH TO REACH OR INFORMATION ACCESS RECORD MESSAGE HANG-UP LISTENING MESSAGING MANAGING READY READY READY LISTEN TO MESSAGE LISTEN LISTEN TO LAST LISTEN TO FUTURE DELIVERY YOUR MAILBOX HAS ONE OR THE OTHER OF THESE OPTIONS LISTEN TO NEW MESSAGE QUEUE LISTEN LISTEN TO LAST SAVED QUEUE LISTEN TO FUTURE DELIVERY RECORD/ADDRESS MESSAGE 6 RECORD MESSAGE YOUR MAILBOX HAS ONE OR THE OTHER OF THESE OPTIONS ADDRESS/RECORD MESSAGE 6 ADDRESS MESSAGE CHECK MESSAGE SENT 1 2 CHECK ON MESSAGES SENT RECORD OR CHANGE GREETING 4 ACCESS GREETING CUSTOMIZE MAILBOX 1 6 GET HELP 0 CUSTOM OPTIONS EXIT MAILBOX CURRENT FEATURE SPECIFIC FEATURE CODE LIST OF ALL FEATURES INITIATE EXIT LISTEN TO SAVED MESSAGE QUEUE LISTEN LISTEN TO LAST BACK TO NEW QUEUE LISTEN TO FUTURE DELIVERY BACK-UP BACK-UP TO BEGINNING ERASE MESSAGE PAUSE/RESUME ADDRESS MESSAGE ENTER ONE OR MORE ADDRESSESS ADDRESS VIA NAMES DIRECTORY CANCEL ADDRESS RETURN TO READY RECORD MESSAGE ENTER RECIPIENT S MAILBOX NUMBER TURN ON TURN OFF LISTEN RECORD NEW GREETING LEAVE UNCHANGED MESSAGE WAITING SECURITY CODE OFFSITE OR PAGER AUTO COPY END SESSION EXIT MAILBOX AND MAKE ANOTHER CALL OR ENTER ANOTHER MAILBOX CONTINUE USING YOUR MAILBOX BACK-UP BACK-UP TO BEGINNING ERASE GO FORWARD LISTEN TO NEXT SAVE 1 TIME/DATE ENTER ONE OR MORE ADDRESSESS ADDRESS VIA NAMES DIRECTORY CANCEL ADDRESS ERASE MESSAGE ADDRESSING OPTIONS BACK-UP BACK-UP TO BEGINNING ERASE MESSAGE PAUSE/RESUME ADDRESSING OPTIONS BACK-UP BACK-UP TO BEGINNING ERASE MESSAGE PAUSE/RESUME END RECORDING PERSONAL ASSISTANCE PERSONAL DISTRIBUTION LIST LISTEN TO FUTURE DELIVERY RECORD NAME FAX OPTIONS READY FORWARD IMMEDIATELY CALL LISTEN TO PREVIOUS REPLY VOLUME PRINT FAX PAUSE/RESUME END OF MESSAGE OR READY RETURN RECEIPT NETWORK DELIVERY ENTER ADDRESS(ES) MARK PRIVATE MARK FUTURE DELIVERY MARK URGENT ERASE MESSAGE SEND

4 Table of Contents TOSHIBA VOICE PROCESSING TABLE OF CONTENTS SUBJECT INTRODUCTION General Description... Purpose... Organization... How to Use This Guide... Special Text Elements... Terminology... PAGE iii iii iii iv vi vi CHAPTER 1 GENERAL INFORMATION Call Coverage User Interface Helpful Hints Back-up Erase Exit Go Forward Help Managing Your Mailbox Pause/Resume Previous Message Return to Ready Skip/Scroll Through Messages Voice Prompts Ready Mode Exit Assistance STRATA System Flexible Telephone Keys Accessing the System CHAPTER 2 GETTING STARTED Initializing Your Mailbox Security Code Change Name Record Greeting Record Exit Novice Prompts i

5 TABLE OF CONTENTS SUBJECT PAGE CHAPTER 3 CALLING YOUR MAILBOX Call Coverage and Message Retrieval with Toshiba PERCEPTION or STRATA Systems Call Forward Message Retrieval CHAPTER 4 MAILBOX OPERATIONS General Information Standard Mailbox Features Modifiable Mailbox Features Feature Operation Listening and Responding to Messages Recording and Sending Messages Managing Your Mailbox Leaving Your Mailbox CHAPTER 5 VP FAX MAIL General Information VP Fax Mail Features Modifiable VP Fax Mail Features Feature Operation Receiving a Fax Listening to Fax Messages Printing Fax Messages Forwarding Fax Messages Managing Your Fax Options Leaving Your Mailbox INDEX... Index-1 FIGURE LIST FIGURE TITLE PAGE I - 1 Sample Page... v 1-1 Dialpad TABLE LIST TABLE TITLE PAGE 1-1 Dialpad Mapping Chart VP Fax Mail Dialpad Mapping Chart ii

6 Introduction TOSHIBA VOICE PROCESSING INTRODUCTION GENERAL DESCRIPTION The Toshiba Voice Processing (VP) System provides a caller with the ability to leave a verbal message for a station user, and allows mailbox owners to use the keys on a TouchTone telephone to exchange messages. This provides a quick and easy alternative to making direct calls, and helps eliminate the loss of important messages. Voice prompts will guide you through each step. Once you have become familiar with the system operation, you can override the system prompts and quickly manage your mailbox. PURPOSE This user guide is designed as a guide for the mailbox users of the Toshiba VP System product line which consists of three models, the VP 100, the VP 200, and the VP 300. It also describes the basic voice messaging capabilities and operation of all of the Toshiba Voice Processing Systems. Other related documents include: the Toshiba Voice Processing Quick Reference Guide, the Toshiba Voice Processing Product and Feature Description Manual, the Toshiba Voice Processing Configuration Manual, the VP 100 Installation and Maintenance Manual, the VP 200 Installation and Maintenance Manual, and the VP 300 Installation and Maintenance Manual. Your Toshiba VP System has been designed to fit your company's specific needs, so not all features in this guide may apply to you. Check with your System Administrator to determine what features apply to you. ORGANIZATION A quick reference map (flow chart) outlining system features and operation is also provided on the inside front cover of this user guide for at-a-glance viewing. Consult the flow chart for quick and easy reference. iii

7 INTRODUCTION The Introduction consists of a general description of the Toshiba VP System as well as, the purpose, and organization of this document. Also included in this chapter are suggestions for using this user guide, and a description of various VP System terms that are used throughout the document. Chapter 1, "General Information," provides basic Toshiba Voice Processing information, such as call coverage, user interface (key mapping), helpful hints, Ready mode, and exit assistance. This chapter concludes with information on how to access the Toshiba VP System from an internal station as well as from an outside telephone. Chapter 2, "Getting Started," describes the initial set-up procedure for first-time mailbox users. Proper ways to exit the Toshiba VP System are also listed. Descriptions of prompts for novice users conclude the chapter. Chapter 3, "Calling Your Mailbox," explains the procedures for programming the Toshiba proprietary telephones for call coverage and message retrieval when using the Toshiba VP System (i.e., the VP 100, the VP 200, or the VP 300) with a Toshiba telephone system (i.e., the PERCEPTION 4000/PERCEPTION e / ex /I/II or the STRATA series). Chapter 4, "Mailbox Operations," is dedicated to the operation of the Toshiba VP System. It lists all the steps that you have to perform and keys that you have to press to access the desired feature(s). It also provides you with information on how to customize your mailbox. Remember, the user guide lists all features available on the Toshiba VP System; however, you should consult your System Administrator to determine what features apply to you. Chapter 5, "VP Fax Mail" reviews the procedures for configuring and operating the optional fax processing feature. It covers all the steps to send, deliver, voice annotate, print, and erase fax messages. Also covered is how to create and use a phantom fax mailbox. HOW TO USE THIS GUIDE This Toshiba Voice Processing User Guide provides detailed equipment and feature operation information. To assist you in achieving a greater performance, the information in this guide has been divided into distinct areas of content. iv

8 INTRODUCTION ACTION TEXT SPECIFIC INSTRUCTIONS ON HOW TO PERFORM A PROCEDURE ARE NUMBERED AND ENTERED IN THE LEFT-HAND COLUMN. Chapter 2 TOSHIBA VOICE PROCESSING INITIALIZING YOUR MAILBOX GETTING STARTED CHAPTER TITLE When you enter your mailbox for the first time, you may hear a welcome message. The VP System may also ask you to do the following: n Assign a personal security code. n Record your name. n Record a personal greeting. Since the VP System is designed to meet your specific needs, consult your System Administrator to confirm how your mailbox is set up. KEY TO PRESS WRITE IN THE CORRECT NUMBER To Enter Your Mailbox: 1. Call the VP System. 2. Press #.# 3. Enter your mailbox number. 4. Enter the pre-assigned security code. The system may play a welcome message. The system voice prompts will ask you to enter your mailbox number. The system voice prompts will ask you to enter the pre-assigned security code. Check with your System Administrator for the pre-assigned security code. The system may ask you to change the pre-assigned security code, record your name, and record a personal greeting. RESULTS OR DETAILS EXPLANATIONS OR DETAILS OF THE ACTION TEXT. SECURITY CODE CHANGE The security code enhances the privacy of your received messages and personal greeting by assigning a unique security code to your mailbox. The first time you access your mailbox, the Toshiba VP System may require you to change the pre-assigned security code to your own personal security code. If a personal security code is required, the system will prompt you through the recording sequence. Even if the VP System does not ask you to change the pre-assigned security code, you should change it initially and as often as required by your System Administrator. Follow these instructions to change your security code. Refer to Chapter 4, "Mailbox Operations," for additional information on Custom Options. 2-1 Figure I-1 Sample Page v

9 INTRODUCTION All instructions for various procedures are referred to as Action Text and appear in the left-hand column in a numbered sequence enabling you to quickly perform a specific task. A more detailed description of these procedures, or explanations of the effects of these actions, can be found in the right-hand column. Figure I-1 shows you how to take advantage of the structure of each chapter. Familiarize yourself with the Toshiba Voice Processing System by reading Chapter 1. If you are a first-time user, reading Chapter 2 will help you initialize your mailbox. After you have initialized your mailbox, refer to Chapter 3 for the proper way to forward your telephone into the VP System and to retrieve messages from the VP System. Then, whenever you need to access specific features of the Toshiba VP System, turn to Chapter 4 for a detailed description of the specific operational procedures. If you have the optional VP Fax Mail installed, refer to Chapter 5 for complete procedures on sending, receiving and printing fax messages. An index is located at the back of the user guide. The index is especially helpful when you need to quickly locate a specific topic. SPECIAL TEXT ELEMENTS This user guide consists of several special text elements which are designed to make usage of this document easier. Terms in boldface type are used to call attention to a specific key to be pressed. Boxed numbers or signs such as 0, #, also represent keys to be pressed. A "NOTE:" highlights a precautionary operational parameter and presents additional detailed information. TERMINOLOGY The following is a list of terms that you may encounter in this user guide: Attendant/Intercept The extension callers are directed to if they dial 0 or wait on the line for assistance. Caller A person placing a call to you. vi

10 INTRODUCTION Company Greeting A greeting that a caller hears when the Toshiba VP System answers the call first. Distribution List A group of mailboxes contained in a list with a common group number. When a message is addressed to the group pilot number, all members of the list receive the message. Multiple appearances of the same mailbox address on one or different distribution lists are treated as one appearance; only one copy of the message is sent. Extension Number A telephone number that represents a telephone, and may also be used as the mailbox number. This enables the Toshiba VP System to connect a caller to the telephone associated with the mailbox. Integration Capabilities that allow a telephone system to exchange information with the Toshiba VP System. A call that reaches a busy or unanswered telephone can be forwarded directly to the correct mailbox, or can return to the attendant. A mailbox holder can receive indication of new messages by a message waiting lamp or display, a stutter dial tone, or through automatic system outdialing to an off-site location. IntraMessaging TM A voice mail feature that provides capabilities for creating, reviewing, sending, forwarding, and replying to voice messages from any touchtone telephone. Mailbox The storage space for voice messages in the Toshiba VP System. A mailbox may be assigned to a person or group, or used to store recorded announcements. A mailbox can also hold a personal greeting, security code, and mailbox name. Mailbox Holder The owner or subscriber of a mailbox such as an employee- or guest-assigned mailbox for messaging. Also referred to as a "user" or "mailbox owner." Message Waiting Notification A notice informing a mailbox holder that a new message was received since the holder last entered his or her mailbox. Notification can be via a lamp indication, a message waiting display, stutter dial tone, or calling notification. Networking The ability of the Toshiba VP System to make calls to and exchange messages with other Toshiba VP Systems, resulting in the appearance of a single system. vii

11 INTRODUCTION Off-site/Pager Notification A feature that notifies you of a voice mail message when you are at an outside company location. Notification can be made to destinations such as home or car telephones, or paging devices. Personal Assistance TM A feature that permits personalized call coverage for mailbox holders or departments at designated times. Quick Message When the Toshiba VP System greeting is heard, a message can be made and sent to a mailbox without entering or calling the mailbox by pressing * and entering the mailbox number. Personal Greeting A greeting that may be recorded from a mailbox. This gives callers more detailed information about you and ensures when you are likely to respond to messages. A personal greeting will be placed whenever the feature is turned on and a caller dials your mailbox. Pound Pound is equivalent to the # sign on the dialpad of a telephone. Rotary Telephone A telephone station that cannot generate touchtone (DTMF) signals. Security Code A passcode which is registered for a mailbox to protect mailbox access and help insure privacy. Star Star is equivalent to the * sign on the dialpad of a telephone. System Administrator The person at your company that is responsible for the operation of the Toshiba Voice Processing System. Touchtone Telephone A telephone station that generates touchtone (DTMF) signals. Voice Mail Premeditated, non-realtime voice communications through the use of sending and receiving voice messages. VP Fax Mail Premeditated, non-realtime data communications through the use of sending and receiving data messages. viii

12 Chapter 1 TOSHIBA VOICE PROCESSING GENERAL INFORMATION CALL COVERAGE The Toshiba Voice Processing (VP) System provides around the clock access to you and your callers. As a mailbox holder, you can access your mailbox from any touchtone telephone to update your greeting, and receive and send messages. (Refer to Chapter 4, "Mailbox Operations," for detailed descriptions of custom options that are available.) The Toshiba VP System manages multiple functions simultaneously. Therefore, your mailbox is always available so callers can leave you messages or hear your personal greeting, even when it is processing other tasks. Callers can control their own progress through the Toshiba VP System. They no longer have to wait for a person to answer the telephone. If your extension is busy or you do not answer, callers can either transfer to live assistance, call another extension, or leave you a private, detailed message. USER INTERFACE The Toshiba VP System user interface has been designed for your convenience and ease of use. The telephone keys are mapped to specific functions available in your mailbox. For example, the command 2 is used to back up during a message. The key 2 also has an alpha equivalent of "B" on the key which corresponds to the command "[B]ackup." The different options that are available usually correspond to the alphabetic letters on your telephone's touchtone dialpad. Therefore, if you want to bypass the system prompts, simply press the digit which corresponds to the first letter of the desired operation. For example, if you want to Listen to a message, press "L" (5), or if you want to Erase a message, press "E" (3). As you examine the diagram on the next page, you can see the location of the various letters on your telephone. By remembering this letter association, you will find that the Toshiba Voice Processing System is very easy to learn and operate. 1-1

13 GENERAL INFORMATION 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY * 0 OPER # Figure 1-1 Dialpad Using the dialpad as a reference, note the various numeric and letter associations as indicated in Table 1-1. To view the specific mapping of the user interface, consult the Toshiba Voice Processing Quick Reference Guide, or the User Flow Chart located on the inside front cover of this user guide. 1-2

14 GENERAL INFORMATION CATEGORY KEY WORD CORRESPONDING DIGIT Listening to Messages Recording Messages Managing your Mailbox Greetings Managing Mailbox Options Checking on Messages Sent Leaving your Mailbox Listen Back-up Erase Time Listen to next Back-up, Beginning Go Forward Save Volume Listen to previous Reply Forward Immediately Call Make Back-up Back-up, Beginning Erase Greeting New Back-up Back-up, Beginning Erase Listen Options Check Initiate exit Table 1-1 Dialpad Mapping Chart For Fax Message processing options, refer to Chapter

15 GENERAL INFORMATION HELPFUL HINTS As you learn how to use the Toshiba Voice Processing System, it is helpful to know about the following general operational "short-cuts:" BACK-UP When listening to a message, press 2 to back up several seconds; press 22to back up to the beginning same parameter controls Go Forward. ERASE To erase while listening to a message, recording a message, or recording a personal greeting, press 3. EXIT When you are ready to exit, press 9 to initiate Exit and: Press 9 again to complete Exit and hang up, or Press 0 to dial another extension or enter another mailbox through the Toshiba VP System, or Press * to cancel Exit and return to the Ready mode in your mailbox. NOTE: If you do not press 9 9to completely exit from the voice processing system, and then you try to get back into the VP system in the next few seconds, you may hear "that mailbox is unavailable." If you hear this, simply try again in about 30 seconds. If you exit the system properly, by entering 99when you're done, you won't have to wait to reenter the system. GO FORWARD When listening to a message, press 4 to go forward several seconds. (Check with your System Administrator for the number of seconds for your system same parameter controls Back-up.) HELP The VP System is equipped with online help. You can receive information on mailbox features from anywhere within your mailbox, except while using Custom Options. Even if you are in the middle of completing an action, such as creating a message, help is accessible. 1-4

16 GENERAL INFORMATION Help can be accessed at any time in your mailbox except while you are setting Custom Options. The following assistance is available: Press 0 for general information. Press 0 and the first letter of the feature name for more information on a specific feature. Press 00to listen to a list of all mailbox features. MANAGING YOUR MAILBOX Depending on the configuration of the VP System, your voice messages may be automatically deleted after they have been in the system for a period of time. Always delete messages that you no longer need in order to keep your mailbox available for receiving messages. Check with your System Administrator to determine the total message storage allowed for your mailbox. PAUSE/RESUME To pause/resume while listening to a message, recording a message, or recording a personal greeting, press *. PREVIOUS MESSAGE To return to the previous message or a message that you have just saved or skipped, simply press 15. RETURN TO READY While in your mailbox, during most operations you can press # to return to the main menu or functional choices. SKIP/SCROLL THROUGH MESSAGES To skip or scroll through messages, press 5 during the message. VOICE PROMPTS To override most voice prompts, simply press the key for the command that you want to execute. READY MODE "Ready" is a state within your mailbox. It is where all mailbox choices begin and end. Whenever you hear the Ready prompt, the Toshiba VP System is ready to process your next action. Once the action is complete, the VP System returns to Ready so that you can proceed to the next desired action. 1-5

17 GENERAL INFORMATION NOTE: "Ready" is indicated by a red bar on the Toshiba Voice Processing Quick Reference Guide and on the quick reference map (flow chart) on the inside front cover of this user guide. EXIT ASSISTANCE Always exit your mailbox when you are ready to hang up by pressing 99. If you do not remember to exit properly and then you try to immediately re-enter your mailbox, the system will inform you that your mailbox is busy. You must wait a few seconds before you attempt to enter your mailbox again. Refer to Chapter 4, "Mailbox Operations," for a detailed description on how to access exit assistance. STRATA SYSTEM FLEXIBLE TELEPHONE KEYS When using the Toshiba VP System with a Toshiba STRATA system, we recommend that the following keys are provided on your Toshiba telephone: Speed Dial (REP, SDS) key, the Redial (RDL) key, and the MESSAGE (Msg, MW/FL) key. The Speed Dial and Redial keys can be assigned, by system programming, to a flexible key on your Toshiba proprietary telephone, while the MESSAGE key can be assigned to a fixed key or a flexible key. ACCESSING THE SYSTEM You can enter your mailbox from any touchtone telephone at any time, either from an internal station or from an outside telephone. Enter your mailbox to retrieve new messages, create and send messages, change your personal greeting, or change your security code. 1-6

18 GENERAL INFORMATION To Enter Your Mailbox: 1. From an internal station, call the Toshiba VP System by dialing, or by pressing the appropriate access key.... or... From an outside telephone, call the Toshiba VP System by dialing. 2. Press #. 3. Enter your mailbox number. Wait for the Toshiba VP System to answer. The voice prompts will identify a list of options and ask you to press # to enter your mailbox. NOTES: 1. See your System Administrator for the correct access numbers. 2. For a detailed description on how to enter the Toshiba VP System from various Toshiba telephones, refer to Chapter 3, "Calling Your Mailbox." 3. In order for the # key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. The system prompts, "Please enter your mailbox number." The system prompts, "Please enter your security code." NOTE: The VP System may be connected to a telephone system with an "Auto Log-on" feature that allows you to enter a second # to indicate your mailbox number. Check with your system administrator for this feature. 4. Enter your security code. Your mailbox is designed to state the type and number of messages in your mailbox. This is known as the Message Queue prompt, always followed by the Ready prompt. For example, "You have 2 urgent, 3 fax, 5 new and 4 saved messages... Ready." This is not necessarily the order in which the messages will be played. For instance, the fax messages my be interspersed with the voice messages. The order in which messages are played are as follows: Urgent messages are always played first, followed by other kinds of messages, which may be interspersed, depending on the order in which they were received. The types of messages which can be sent are: Urgent messages (always played first) Voice messages 1-7

19 GENERAL INFORMATION New messages Saved messages Fax mail notification and annotations You may not have messages with all of the above types, it depends on the capabilities of your mailbox. See your system administrator to find out whether or not you will receive messages of some or all of the above types. Once the Message Queue prompt is completed, you will be in the "Ready" mode. You can now perform the following steps in the action column to listen to your messages. NOTE: "Ready" is where all mailbox choices begin and end. Whenever you hear the "Ready" prompt, the VP System is ready to process your next action. Once the action is complete, the VP System returns to the Ready mode so you can proceed to the next desired action. 1-8

20 Chapter 2 TOSHIBA VOICE PROCESSING GETTING STARTED INITIALIZING YOUR MAILBOX When you enter your mailbox for the first time, you may hear a welcome message. The Toshiba Voice Processing (VP) System may also ask you to do the following: Assign a personal security code. Record your name. Record a personal greeting. Since the Toshiba VP System is designed to meet your specific needs, consult your System Administrator to confirm how your mailbox is set up. You may also find it helpful to read the Helpful Hints section of Chapter 1, "General Information," before continuing with this chapter. To Enter Your Mailbox: 1. Call the Toshiba VP System. 2. Press #. The system may play a welcome message. The system voice prompts will ask you to enter your mailbox number. NOTE: In order for the # key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. Please refer to the STRATA System Flexible Telephone Keys section of Chapter 1, "General Information," for a detailed description. 3. Enter your mailbox number. 4. Enter the pre-assigned security code. The system voice prompts will ask you to enter the pre-assigned security code. Check with your System Administrator for the pre-assigned security code. The system may ask you to change the pre-assigned security code, record your name, and record a personal greeting. SECURITY CODE CHANGE The security code enhances the privacy of your received messages and personal greeting by assigning a unique security code to your mailbox. The first time you access your mailbox, the Toshiba VP System may require you to change the pre-assigned security code to your own personal security code. If a personal security code is required, the system will prompt you through the recording sequence. 2-1

21 GETTING STARTED Even if the VP System does not ask you to change the pre-assigned security code, you should change it initially and as often as required by your System Administrator. Follow these instructions to change your security code. Refer to Chapter 4, "Mailbox Operations," for additional information on Custom Options. To Change the Security Code: 1. At the Ready prompt, press 1 6for Custom Options, and then press 2 for Security Code. 2. Enter a new security code. 3. Press #. The system voice prompts will ask you to enter a new security code. Consult your System Administrator for the number of digits required for a security code. The system voice prompts will ask you to reconfirm the security code that you have just entered. NOTE: In order for the # key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. Please refer to the STRATA System Flexible Telephone Keys section of Chapter 1, "General Information," for a detailed description. 4. Re-enter the new security code to confirm, then press #. Your new security code is now confirmed. NAME RECORD Your name is announced for confirmation when callers enter your extension number to leave you a message, or when another employee enters your mailbox number to address a message to you, or if a company directory is used. When accessing your mailbox for the first time, the Toshiba VP System may prompt you to record your name. If you are asked to record your name, the system will prompt you through the entire recording sequence. If you are not prompted, your System Administrator has already recorded your name. You may have the ability to rerecord your name at any time by using the Custom Options feature. Check with your System Administrator to see if you have this option. Follow these instructions to 2-2

22 GETTING STARTED rerecord your name. Refer to Chapter 4, "Mailbox Operations," for additional information on Custom Options. To Record Your Name: 1. At the Ready prompt, press 1 6for Custom Options, and then press 8 for Name Record. 2. Press # to end recording. The system voice prompts will ask you to record your name. Your name recording is saved and will play if your greeting is not ON. NOTE: In order for the # key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. Please refer to the STRATA System Flexible Telephone Keys section of Chapter 1, "General Information," for detailed description. GREETING RECORD When you are unable to answer calls, a personal greeting from you should be available for your callers and other employees to hear. Personal greetings should be informative, so people know when you will be available to return their calls or respond to their messages. The following information should be included in your Personal Greeting and should be updated at least every business day: Your Name Company/Department Name Date Your Availability Instructions to Leave a Detailed Message Call Coverage Options The first time you access your mailbox, the Toshiba VP System may require you to record a personal greeting. If you are asked to record your personal greeting, the system will prompt you through the entire recording procedure. You always have the option of rerecording the greeting at any time. Follow these instructions to rerecord your greeting. Refer to Chapter 4, "Mailbox Operations," for additional information on Custom Options. To Record a Greeting: 1. At the Ready prompt, press 4 for Greeting and At the beep tone, start recording your personal greeting. 2-3

23 GETTING STARTED 6 for New. Your greeting will be automatically saved and turned ON to greet callers. For help, press 0. NOTE: In order for the # key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. Please refer to the STRATA System Flexible Telephone Keys section of Chapter 1, "General Information," for detailed description. Listen to your greeting to ensure the above information is included to your satisfaction and follow the prompting. EXIT After you have changed the security code and recorded your name and personal greeting, you may exit the mailbox ( 99) or perform any of the mailbox operations. (Refer to Chapter 4, "Mailbox Operations," for detailed description of operational procedures.) NOTE: In order for the * key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. Please refer to the STRATA System Flexible Telephone Keys section of Chapter 1, "General Information," for a detailed description. 2-4

24 GETTING STARTED 2. Press # to end the recording. 3. To listen to your greeting at the Ready prompt, press 4 for Greeting and 5 to Listen. 4. To rerecord your greeting, repeat steps 1 and 2. NOVICE PROMPTS Whenever a new mailbox is initiated, Novice Prompts are automatically turned ON. Novice prompts give extensive verbal help for each mailbox feature. These prompts help a new mailbox user learn how to use his/her Toshiba VP System mailbox. There are three levels of Novice Prompts associated with mailbox features; the prompts describe the choices at each level. The three levels of Novice Prompts and their associated features are: At the READY Level Feature 99 Exit the Toshiba VP System. Feature 90 Exit to Auto-Attendant. Before and After LISTEN(ing) to a Message Feature 5 Listen. Feature 15 Listen in Reverse order. Before RECORD(ing) a Message Feature 6 Make a New message. Feature 13 Forward a message. Feature 17 Reply to a message. To Exit: 1. Press 99to exit and hang up....or... Press 90to exit and dial another extension through the Toshiba VP System. Once any feature in a level is used a specified number of times, no prompts are played for that level; even if other features in that level have not been used. The Toshiba VP System checks the feature usage count for each mailbox periodically. If a feature has not been used the specified number of times for the preceding week, the Novice Prompts for that level will be re-activated. Check with your System Administrator for the thresholds set for your VP System....or... Press 9*to cancel exit and return to the Ready mode in your mailbox. 2-5

25

26 Chapter 3 TOSHIBA VOICE PROCESSING CALLING YOUR MAILBOX CALL COVERAGE AND MESSAGE RETRIEVAL WITH TOSHIBA PERCEPTION OR STRATA SYSTEMS This chapter explains the procedures for programming the Toshiba proprietary telephones for call coverage and message retrieval when using the Toshiba Voice Processing (VP) System (i.e., the VP 100, the VP 200, or the VP 300) with a Toshiba telephone system (i.e., the PERCEPTION 4000/PERCEPTION e / ex /I/II or the STRATA series). Once properly programmed, your Toshiba VP System can answer your calls for you when you are busy or are not available for calls; and will also give the caller additional choices of recording a message, dialing another extension, or dialing 0 for assistance. To set up your Toshiba VP System for busy and/or ring-no-answer call coverage, you must first program your Toshiba proprietary telephone to forward busy and/or ring-no-answer calls to the Toshiba VP System. By registering Call Forward to the VP System on your telephone, information about the call will automatically be provided to the VP System, so that the caller does not have to re-enter the last few digits of the extension number that they have initially called. Call Forward All Calls can be used instead of Call Forward Busy and/or Ring-No-Answer, if you plan not to answer your telephone for extended periods, i.e., you are out of the office. Similarly, Toshiba proprietary telephones can be programmed for direct message retrieval to receive newly-arrived messages. You, as the mailbox holder, will be informed of the newly-arrived message via a Message Waiting lamp located on the telephone. Your System Administrator can verify the method of message notification for your specific telephone. NOTE: This chapter does not describe the procedures for call forward and message retrieval when using a standard telephone. Please consult the appropriate Toshiba telephone system Standard Telephone User Guide for these instructions. The following procedures describe the ways to register call forward and message retrieval on the Toshiba proprietary telephones when using the Toshiba VP System with a Toshiba telephone system. 3-1

27 CALLING YOUR MAILBOX CALL FORWARD PERCEPTION 4000 Systems To direct forwarded calls to your mailbox and to ensure that callers receive your personal greeting, you must enter the Toshiba VP System number for the type of Call Forwarding desired on your telephone. To Forward Calls to the Toshiba VP System from a PERCEPTION 4000 Telephone: 1. Press the desired Call Forward key on the telephone, or enter the appropriate Call Forward access code. 2. Dial the VP System number. The Call Forward LED will flash, or you will hear recall dial tone. See your System Administrator for the correct internal access number. (This is usually a hunt group pilot number.) The Call Forward LED will light steadily, and the call will be forwarded to your mailbox. Display telephones will show that forwarding has been set. If using a feature access code, listen for success tone and then hang up. The Call Forward LED will light steadily, and the call will be forwarded to your mailbox. If using a display telephone, the display will state that Call Forward has been registered. NOTE: Refer to the appropriate PERCEPTION 4000 Telephone User Guide for the Call Forward access codes available in your system or check with your System Administrator. To Cancel Call Forward to the Toshiba VP System from a PERCEPTION 4000 Telephone: 1. Press the Call Forward key, or enter the appropriate Call Forward Cancellation access code. The Call Forward LED will go off, or you will hear success tone, indicating that Call Forward registration has been canceled. 3-2

28 CALLING YOUR MAILBOX NOTE: Refer to the appropriate PERCEPTION 4000 Telephone User Guide for the Call Forward Cancellation access codes available in your system or check with your System Administrator. PERCEPTION I/II or PERCEPTION e&ex Systems (Ver. A.06 or Later) To direct forwarded calls to your mailbox and to ensure that callers receive your personal greeting, additional internal access digits must be programmed once from your telephone. Once programmed, these digits will be automatically sent to the VP System whenever calls are forwarded to the VP System from your telephone, allowing callers direct access into your mailbox. To Forward Calls to the Toshiba VP System from a PERCEPTION I/II or PERCEPTION e&ex Telephone: 1. Press the desired Call Forward key on the telephone, or enter the appropriate Call Forward access code. 2. Dial the VP System number. The LED will flash, or you will hear recall dial tone. See your System Administrator for the correct internal access number. (This is usually a hunt group pilot number.) If an access code was dialed, listen for recall dial tone. 3. Press Enter your mailbox number. 5. Press the Call Forward key (or press the # key if access code is used). The Call Forward LED will light steadily, and the call will be forwarded to your mailbox. If using a display telephone, the display will state that Call Forward has been registered. NOTE: Refer to the appropriate PERCEPTION Telephone User Guide for the Call Forward access codes available in your system or check with your System Administrator. 3-3

29 CALLING YOUR MAILBOX To Cancel Call Forward to the Toshiba VP System from a PERCEPTION I/II or PERCEPTION e&ex Telephone: 1. Press the Call Forward key, or enter the appropriate Call Forward Cancellation access code. The Call Forward LED will go off, or you will hear recall dial tone. Call Forward registration is canceled. NOTE: Refer to the appropriate PERCEPTION Telephone User Guide for the Call Forward Cancellation access codes available in your system or check with your System Administrator. STRATA DK280 Systems To direct forwarded calls to your mailbox and to ensure that callers receive your personal greeting, additional internal access digits must be programmed once from your telephone. These digits are called Voice Mail (VM) Identification (I.D.) code. Once programmed, this VM I.D. code will be automatically sent to the VP System whenever calls are forwarded to the VP System from your telephone, allowing callers direct access into your mailbox. To Store the Voice Mail I.D. Code to the Toshiba VP System from a STRATA DK280 Telephone: 1. Press the Intercom (INT) key. 2. Press # Press 91. You will hear intercom dial tone. You will hear confirmation tone. The sequence "#656" is the VP System identification code when Call Forward is set. This code does not forward calls to the VP System. Display telephones will show "#656 I.D. CODE SET." 4. Enter your mailbox number. 5. Press the Redial key to store the data. 3-4 You will hear confirmation tone. Display telephones will show "DATA PROGRAMMED." NOTES: 1. Steps 1 ~ 5 are required for initial storage of VM I.D. code to the VP System. Once programmed, these digits remain in memory until changed. To change the VM I.D. code, repeat steps 1 ~ 5.

30 CALLING YOUR MAILBOX 2. In order for the # key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. To Forward Calls to the Toshiba VP System from a STRATA DK280 Telephone: 1. Press the desired Call Forward key on the telephone.... or... Press the INT key and enter the appropriate Call Forward access code. The Call Forward LED will flash, or you will hear confirmation tone. You will hear confirmation tone if an access code is dialed. Display telephones will show "CALL FORWARD TO." NOTE: Following is a list of Call Forward access codes for the STRATA DK280 Systems. #601 = Call Forward All Calls #602 = Call Forward Busy #603 = Call Forward No Answer (see Note 1) #604 = Call Forward Busy No Answer (see Note 2) 2. Dial the VP System number. See your System Administrator for the correct internal access number. (This is usually a hunt group number.) If an access code was dialed, confirmation tone will be heard. NOTES: 1. To complete Call Forwarding, the flexible "NO ANSWER" timer must be set for codes #603 and #604. Press the REP key and enter a value, seconds then press the RDL key. 2. If using a Call Fwd key, press REP key and enter a value seconds. Press Call Fwd key. 3. Press the Call Forward (or the SPEAKER) key. The Call Forward LED will light steadily. 3-5

31 CALLING YOUR MAILBOX To Cancel Call Forward to the Toshiba VP System from a STRATA DK280 Telephone: 1. Press the appropriate Call Forward key.... or... Press the INT key, enter #601, and then press the SPEAKER key. The Call Forward LED will go off, or you will hear confirmation tone. Call Forward registration is canceled. Display telephones will show "CALL FORWARD TO." Dialing #601 and no station number will cancel any Call Forward type. To Cancel the Voice Mail I.D. Code to the Toshiba VP System from a STRATA DK280 Telephone: 1. Press the Intercom (INT) key. 2. Press # Press the Redial key to complete the cancellation. You will hear intercom dial tone. You will hear confirmation tone. Display telephones will show "#656 ID CODE SET." Display telephones will show "DATA PROGRAMMED." The Voice Mail I.D. code is now canceled. 4. Press the SPEAKER key to complete the operation. STRATA DK Systems To direct forwarded calls to your mailbox and to ensure that callers receive your personal greeting, additional internal access digits must be programmed once from your telephone. These digits are called Voice Mail (VM) Identification (I.D.) code. Once programmed, this VM I.D. code will be automatically sent to the VP System whenever calls are forwarded to the VP System from your telephone, allowing callers direct access into your mailbox. 3-6

32 CALLING YOUR MAILBOX To Store the Voice Mail I.D. Code to the Toshiba VP System from a STRATA DK Telephone: 1. Press the Intercom (INT) key. 2. Press Press 91. You will hear intercom dial tone. You will hear confirmation tone. The sequence "656" is the VP System identification code when Call Forward is set. This code does not forward calls to the VP System. Display telephones will show "656 I.D. CODE SET." 4. Enter your mailbox number. 5. Press the Redial key to store the data. You will hear confirmation tone. Display telephones will show "DATA PROGRAMMED." NOTES: 1. Steps 1 ~ 5 are required for initial storage of VM I.D. code to the VP System. Once programmed, these digits remain in memory until changed. To change the VM I.D. code, repeat steps 1 ~ In order for the # key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. To Forward Calls to the Toshiba VP System from a STRATA DK Telephone: 1. Press the desired Call Forward key on the telephone.... or... Press the INT key and enter the appropriate Call Forward access code. The Call Forward LED will flash, or you will hear confirmation tone. You will hear confirmation tone if an access code is dialed. Display telephones will show "CALL FORWARD TO." NOTE: Following is a list of Call Forward access codes for the STRATA DK Systems. 601 = Call Forward All Calls 602 = Call Forward Busy 603 = Call Forward No Answer 604 = Call Forward Busy No Answer 3-7

33 CALLING YOUR MAILBOX 2. Dial the VP System number. 3. Press the Call Forward (or the SPEAKER) key. See your System Administrator for the correct internal access number. (This is usually a hunt group number.) If an access code was dialed, confirmation tone will be heard. The Call Forward LED will light steadily. To Cancel Call Forward to the Toshiba VP System from a STRATA DK Telephone: 1. Press the appropriate Call Forward key.... or... Press the INT key, enter 601, and then press the SPEAKER key. The Call Forward LED will go off, or you will hear confirmation tone. Call Forward registration is canceled. Display telephones will show "CALL FORWARD TO." Dialing 6 01 and no station number will cancel any Call Forward type. To Cancel the Voice Mail I.D. Code to the Toshiba VP System from a STRATA DK Telephone: 1. Press the Intercom (INT) key. 2. Press Press the Redial key to complete the cancellation. 4. Press the SPEAKER key to complete the operation. 3-8 You will hear intercom dial tone. You will hear confirmation tone. Display telephones will show "656 ID CODE SET." Display telephones will show "DATA PROGRAMMED." The Voice Mail I.D. code is now canceled. STRATA e Release 2 Systems To direct forwarded calls to your mailbox and to ensure that callers receive your personal greeting, additional internal access digits must be programmed once from your telephone. These digits are called Voice Mail (VM) Identification (I.D.) code. Once programmed, this VM I.D. code will be automatically sent to the VP System whenever calls are forwarded to the VP System from your telephone, allowing callers direct access into your mailbox.

34 CALLING YOUR MAILBOX To Store the Voice Mail I.D. Code to the Toshiba VP System from a STRATA e Telephone: 1. Press the RDL key and then the REP key. Display telephones will show the "#" sign when the RDL key is pressed and the "*" sign when the REP key is pressed. NOTE: In order for the # key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. 2. Press 56. This is the VP System identification code when Call Forward is set. Display telephones will show "ID CODE SET." 3. Press Enter your mailbox number. 5. Press the RDL key to store the data. To Forward Calls to the Toshiba VP System from a STRATA e Telephone: 1. Press the Call Forward key on the telephone... or... Press the RDL key and then the REP key, and enter the Call Forward access code Dial the VP System number. 3. Press the Call Forward key or the RDL key. Display telephones will show the normal date/day/time display. The Call Forward LED will flash. Display telephones will show the "#" sign when the RDL key is pressed and the "*" sign when the REP key is pressed. When the access code is dialed, the display will show "CALL FORWARD TO." See your System Administrator for the correct internal access number. (This is usually a hunt group number.) The Call Forward LED will light steadily. Display telephones will show "FORWARD TO STXX." NOTES: 1. STRATAe products support an "ALL CALLS" forward condition only. 0 1is the "ALL CALLS" Call Forward feature access code. Refer to the STRATAe Release 2 Telephone User Guide for more information. 2. XX = STRATAe Station Number. 3-9

35 CALLING YOUR MAILBOX To Cancel Call Forward to the Toshiba VP System from a STRATA e Telephone: 1. Press the Call Forward key on the telephone... or... Press the RDL key and then the REP key, and enter the Call Forward access code Press the RDL key to complete the cancellation. The Call Forward LED will flash. Display telephones will show the "#" sign when the RDL key is pressed and the "*" sign when the REP key is pressed. When the access code is dialed, the display will show "CALL FORWARD TO." Call Forward registration is canceled. The "Call Forward" message will be cleared from the display area of display telephones. NOTE: STRATA e products support an "All Calls" cancellation condition only. Refer to the STRATA e Release 2 User Guide for more detailed information. To Cancel the Voice Mail I.D. Code to the Toshiba VP System from a STRATA e Telephone: 1. Press the RDL key and then the REP key. Display telephones will show the "#" sign when the RDL key is pressed and the "*" sign when the REP key is pressed. NOTE: In order for the # key to function properly while using the Toshiba VP System with a Toshiba STRATA system, the Speed Dial (REP, SDS) key and the Redial (RDL) key must be provided on your Toshiba proprietary telephone. 2. Press Press the RDL key to complete cancellation. The Voice Mail I.D. code is now canceled. MESSAGE RETRIEVAL PERCEPTION 4000 Systems PERCEPTION 4000 digital telephones (HDT2010S and HDT2020SD) provide message notification via the fixed MESSAGE key. The HDT2020SD provides an additional form of message notification via the Liquid Crystal Display (LCD) soft keys. 3-10

726+,%$ Telecommunication Systems Division. Voice Processing Systems. Release 2. User Guide

726+,%$ Telecommunication Systems Division. Voice Processing Systems. Release 2. User Guide 726+,%$ Telecommunication Systems Division Voice Processing Systems Release 2 User Guide May 1997 Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division,

More information

Voice Processing System S G UBSCRIBER'S UIDE. Please read before using. TVP200 VOICE PROCESSING SYSTEM KX-TVP200 MODEL KX-TVP200E.

Voice Processing System S G UBSCRIBER'S UIDE. Please read before using. TVP200 VOICE PROCESSING SYSTEM KX-TVP200 MODEL KX-TVP200E. Voice Processing System S G UBSCRIBER'S UIDE Please read before using. TVP00 VOICE PROCESSING SYSTEM KX-TVP00 MODEL KX-TVP00E Panasonic Introduction The Panasonic Voice Processing System (VPS) provides

More information

USER REFERENCE MANUAL

USER REFERENCE MANUAL USER REFERENCE MANUAL for Serenade Telephone User Interface (TUI) OCTEL MESSAGING DIVISION THE POWER OF MESSAGING With voice messaging people don t have to be available and connected at the same time to

More information

Voice Messaging Instructions Contents

Voice Messaging Instructions Contents Voice Messaging Instructions Contents Welcome to Voice Messaging 2 Using Voice Mail for the First Time 2 Recording External and Temporary Greetings 3 Personal Verification 4 Password Change 4 Playing Messages

More information

Automated Attendant and Voice Mail System

Automated Attendant and Voice Mail System LX Automated Attendant and Voice Mail System User s Guide Nothing contained in this guide shall be deemed to be, and this guide does not constitute, a warranty of, or representation with respect to, any

More information

AUDIX Voice Power System R3.0 Portable User s Guide

AUDIX Voice Power System R3.0 Portable User s Guide AUDIX Voice Power System R3.0 Portable User s Guide Contents Basics............. 1 What is AUDIX Voice Power?...... 1 About Your Dialpad......... 2 Logging In........... 3 Direct Login.......... 4 Indirect

More information

Voice Mail and Automated Attendant User s Guide

Voice Mail and Automated Attendant User s Guide Voice Mail and Automated Attendant User s Guide The document page numbers and the page numbers in this file are offset by one. To manually jump to document page 3, for example, select View -> Go to Page

More information

DIGITAL TELEPHONE USER GUIDE

DIGITAL TELEPHONE USER GUIDE DIGITAL TELEPHONE USER GUIDE Release 1 COPYRIGHT 1993 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. All rights reserved. No part of this manual may be reproduced in any form or by any means graphic, electronic,

More information

FIRST TIME LOGIN FOR VOIC

FIRST TIME LOGIN FOR VOIC FIRST TIME LOGIN FOR VOICEMAIL Perform the following procedure from your telephone: From your telephone, dial 88888 (which is the voicemail system pilot number.) When your hear the system say Please enter

More information

TC-308, TC-616 TC-308-VM, TC-616-VM TC-616-NHR, TC-616-NHR-VM

TC-308, TC-616 TC-308-VM, TC-616-VM TC-616-NHR, TC-616-NHR-VM TeleCraft Hybrid Key Telephone Communication System User s Manual Version 6.02 Models: TC-308, TC-616 TC-308-VM, TC-616-VM TC-616-NHR, TC-616-NHR-VM About This Manual We wrote this manual with you, the

More information

Quick Reference Guide for Phon Users

Quick Reference Guide for Phon Users Quick Reference Guide for PhoneMail Users PhoneMail Systems Release 6. G4-70-0 How PhoneMail Helps You The PhoneMail system helps you because it: Answers your telephone automatically and plays your personal

More information

Panasonic KX-TVS120, KXTVS120, TVS120, KX-TVS220, KXTVS220, TVS220, KX-TVS320, KXTVS320, TVS320

Panasonic KX-TVS120, KXTVS120, TVS120, KX-TVS220, KXTVS220, TVS220, KX-TVS320, KXTVS320, TVS320 3DQDVRQLF 7HOHSKRQH 6\VWHPV KX-TVS0 KX-TVS0 KX-TVS30 www.voicesonic.com Phone: 877-89-89 Voice Processing System Subscriber's Guide Panaso nic Panasonic KX-TVS0, KXTVS0, TVS0, KX-TVS0, KXTVS0, TVS0, KX-TVS30,

More information

INNLINE IP Voice Mail

INNLINE IP Voice Mail INNLINE IP Voice Mail STAFF REFERENCE MITEL CONNECTED GUESTS Table of Contents NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel

More information

Subscriber s Manual KX-TVM50 KX-TVM200. Voice Processing System. Model No. Document Version /04

Subscriber s Manual KX-TVM50 KX-TVM200. Voice Processing System. Model No. Document Version /04 Subscriber s Manual Voice Processing System Model No. KX-TVM50 KX-TVM200 Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save

More information

InMail Feature Manual

InMail Feature Manual InMail Feature Manual GVT-010797-301-00 NA ISSUE 1.0 Copyright NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation has prepared

More information

Glossary KX-TVA50 KX-TVA200. Voice Processing System. Model No.

Glossary KX-TVA50 KX-TVA200. Voice Processing System. Model No. Voice Processing System Model No. KX-TVA50 KX-TVA200 Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save this manual for future

More information

DIGITAL PHONE USER GUIDE

DIGITAL PHONE USER GUIDE DIGITAL PHONE USER GUIDE 1.800.952.1001 (NH/ME) 1.800.633.8578 (PA) 1.877.959.4862 (MD) 1.877.952.4863 (VA) Atlanticbb.com All Rights Reserved The use, disclosure, modification, transfer or transmittal

More information

Infinite TalkPath Voic

Infinite TalkPath Voic Infinite TalkPath Voicemail The menu can be access by pressing # on the dialpad of any push button telephone. The * key replays the selections of the current menu. The key # returns you to the previous

More information

Arrival Universal Voice Mail Instructions

Arrival Universal Voice Mail Instructions Arrival Universal Voice Mail Instructions Accessing Voice Mail From Your Desk Phone. Dial your mailbox number.. During the greeting press.. Enter your password.. Press. From Another User s Desk Phone.

More information

Panasonic KX-TVA50, KX TVA50, KXTVA50, TVA50, KX-TVA200, KX TVA200, KXTVA200, TVA200

Panasonic KX-TVA50, KX TVA50, KXTVA50, TVA50, KX-TVA200, KX TVA200, KXTVA200, TVA200 Panasonic Telephone Systems KX-TVA200 KX-TVA50 www.voicesonic.com Phone 877-289-2829 Voice Processing System Feature Manual Panasonic KX-TVA50, KX TVA50, KXTVA50, TVA50, KX-TVA200, KX TVA200, KXTVA200,

More information

Avanti 3020 and Avanti 3015D telephone sets

Avanti 3020 and Avanti 3015D telephone sets 76-110-0892/0, Issue 1 Avanti 3020 and Avanti 3015D telephone sets User guide Telrad Tenecs, Inc., Woodbury, New York NOTICE This publication refers to Telrad Tenecs Integrated Multi Application Generator

More information

Telecommunication Systems Division. Digital Business Telephone Systems. ACD Agent Guide

Telecommunication Systems Division. Digital Business Telephone Systems. ACD Agent Guide Telecommunication Systems Division Digital Business Telephone Systems ACD Agent Guide February 1999 Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division,

More information

Electra Elite and InfoSet are registered trademarks of NEC America, Inc.

Electra Elite and InfoSet are registered trademarks of NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. has prepared this document for the use by its employees and customers. The information contained herein

More information

Subscriber s Manual KX-TVA50 KX-TVA200. Voice Processing System. Model

Subscriber s Manual KX-TVA50 KX-TVA200. Voice Processing System. Model Voice Processing System Subscriber s Manual Model KX-TVA50 KX-TVA200 Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save this

More information

User guide for All Types of Telephone Sets

User guide for All Types of Telephone Sets Integrated Multi-Application Generator User guide for All Types of Telephone Sets 76-110-0893/B Issue 1 76-110-0893/B, Issue 1 User Guide for All Types of Telephone Sets Telrad Connegy, Inc., Woodbury,

More information

Xen IPK II DIGITAL VOIC User Guide

Xen IPK II DIGITAL VOIC User Guide Xen IPK II DIGITAL VOICEMAIL User Guide Table of Contents Digital Voicemail User Guide........................ 1 General Information............................... 2 Getting Started...................................

More information

PERCEPTION DKT DIGITAL TELEPHONE USER GUIDE Release 2.0

PERCEPTION DKT DIGITAL TELEPHONE USER GUIDE Release 2.0 PERCEPTION 4000 DKT DIGITAL TELEPHONE USER GUIDE Release 2.0 COPYRIGHT 1993 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. All rights reserved. No part of this manual may be reproduced in any form or by any

More information

Custom Calling Services

Custom Calling Services CUSTOM CALLING SERVICES ARE AVAILABLE IN YOUR AREA. THERE WILL BE AN ADDITIONAL MONTHLY CHARGE FOR EACH SERVICE. This group of Custom Calling Features can put your phone to work for you. By simply dialing

More information

Staff Reference. INNLINE 2020 Voice Mail

Staff Reference. INNLINE 2020 Voice Mail Staff Reference INNLINE 2020 Voice Mail Notice The Innovation voice mail system (also referred to as the System ) is made available (under the terms of the Innovation Technologies Worldwide, Inc. License

More information

ShoreTel 115 IP Phone User Guide

ShoreTel 115 IP Phone User Guide ShoreTel 115 IP Phone User Guide Document and Software Copyrights Copyright 1998 2007 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed in the United States of America. Contents

More information

Voice Processing System. Subscriber's Guide KX-TVS50. Model No. Please read before using and save this manual for future use.

Voice Processing System. Subscriber's Guide KX-TVS50. Model No. Please read before using and save this manual for future use. Voice Processing System Subscriber's Guide Model No. Please read befe using and save this manual f future use. KX-TVS50 Introduction Thank you f purchasing the Panasonic Model KX-TVS50 Voice Processing

More information

Using Your Voic V

Using Your Voic V Using Your Voicemail V04.27.10 Voicemail Message Waiting Indication A stutter dial tone and/or visual indicator (depending upon the capabilities of your phone) indicates that there are unread messages

More information

Xen IPK II DIGITAL VOIC User Guide

Xen IPK II DIGITAL VOIC User Guide Xen IPK II DIGITAL VOICEMAIL User Guide Table of Contents Digital Voicemail User Guide........................ 1 General Information............................... 2 Getting Started...................................

More information

Voice Mail Users Guide

Voice Mail Users Guide Voice Mail Users Guide Setting Up and Accessing your Voice Mail From your office telephone, dial extension 7000. (For initial mailbox setup, your temporary security code is 0000). From another phone on

More information

POTS TOUCH TONE FEATURE GUIDE

POTS TOUCH TONE FEATURE GUIDE POTS TOUCH TONE FEATURE GUIDE 2 TOUCH TONE FEATURES Call Privacy Voicemail Voicemail Message Manager Call Display Call Waiting Visual Call Waiting Call Return Three-Way Calling Ident-A-Call Call Forwarding

More information

Spectrum Business Voice Features

Spectrum Business Voice Features Spectrum Business Voice Features Caller ID When you receive a call, the name and telephone number of the person calling you is showing in your Caller ID display screen. To use Caller ID: 1. When you receive

More information

InMail Feature Manual

InMail Feature Manual InMail Feature Manual A50-031762-003 NA ISSUE 5.0 Copyright NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation has prepared

More information

Telephone Answering: The system answers the telephone for you when you are either on the phone or away from your desk.

Telephone Answering: The system answers the telephone for you when you are either on the phone or away from your desk. Voicemail Manual Last updated: July 31, 2007 There are two parts to this service: Telephone Answering: The system answers the telephone for you when you are either on the phone or away from your desk.

More information

NEAXMail AD-40 User Guide

NEAXMail AD-40 User Guide NEAXMail AD-40 User Guide To print this guide 1 On the File menu, click Print. 2 To print the entire book, choose OK. To print a portion of the book, select the desired print range, then choose OK. NEAXMail

More information

TELEVANTAGE CTM SUITE USER S GUIDE

TELEVANTAGE CTM SUITE USER S GUIDE TELEVANTAGE CTM SUITE USER S GUIDE TELEVANTAGE CTM SUITE 2.0 COPYRIGHT 2002 Artisoft, Inc. All rights reserved. This manual and the software described in it are copyrighted with all rights reserved. No

More information

NVM-2. Voice Mail with Automated Attendant. Programming Guide. Part No INS02 Issue 1-0, December 1997 (2412)

NVM-2. Voice Mail with Automated Attendant. Programming Guide. Part No INS02 Issue 1-0, December 1997 (2412) NVM-2 Voice Mail with Automated Attendant Programming Guide Part No. 17690INS02 Issue 1-0, December 1997 (2412) 4 FOREST PARKWAY, SHELTON, CONNECTICUT 06484 TEL: 203-926-5400 FAX: 203-929-0535 This manual

More information

NEAXMail AD -64 VOICE/UNIFIED MESSAGING SYSTEM. User Guide

NEAXMail AD -64 VOICE/UNIFIED MESSAGING SYSTEM. User Guide NEAXMail AD -64 VOICE/UNIFIED MESSAGING SYSTEM User Guide 2002-2003 Active Voice LLC All rights reserved. First edition 2003. NEAXMail is a trademark of NEC America, Inc. 1 for Yes, 2 for No, PhoneBASIC,

More information

Sprint Digital Voice Models DVP 203 & DVP 403. System Administrator s Guide. Item Number

Sprint Digital Voice Models DVP 203 & DVP 403. System Administrator s Guide. Item Number Sprint Digital Voice Models DVP 203 & DVP 403 System Administrator s Guide Item Number 699345 Nothing contained in this guide shall be deemed to be, and this guide does not constitute, a warranty of, or

More information

changing the way you share your world Call Management Services User Guide

changing the way you share your world Call Management Services User Guide changing the way you share your world Call Management Services User Guide 1 800 360-8555 www.northerntel.ca Quick reference NorthernTel Call Management Services - Important Codes Service Activation Cancellation

More information

Perfect Voice User Guide

Perfect Voice User Guide User Guide Contents What is?...1 Logging into your mailbox...2 Quick Setup...4 Main Menu Overview...6 Main Menu Options...7 Message Management...8 Message Management...9 Forward Menu (t from Message Management)...10

More information

PARTNER Messaging User Guide

PARTNER Messaging User Guide PARTNER Messaging User Guide Back Panels: Your Messages (cont d) Using Personal Group Lists Using Outcalling Front Panels: Getting Started Personalizing Your Mailbox Your Messages Recording and Screening

More information

Avanti 3020 and Avanti 3015D telephone sets

Avanti 3020 and Avanti 3015D telephone sets Integrated Multi-Application Generator Avanti 3020 and Avanti 3015D telephone sets User guide 76-110-0505/0 Issue 1 Printed in Israel 76-110-0505/0, Issue 1 76-110-0505/0, Issue 1 Avanti 3020 and Avanti

More information

Single-Line Telephone. User Guide

Single-Line Telephone. User Guide Smart Communication Server Single-Line Telephone User Guide Please read this manual carefully before operating this product and save this manual for future use. Before using Your Terminal Thank you for

More information

1 Page. Digital Voice Services Business User Guide

1 Page. Digital Voice Services Business User Guide 1 Page Digital Voice Services Business User Guide Feature Access Codes *62 Voice Portal *86 Direct Voice Mail Retrieval *77 Anonymous Call Rejection Activation *87 Anonymous Call Rejection Deactivation

More information

NEAXMail AD-64 VOICE/UNIFIED MESSAGING SYSTEM User Guide

NEAXMail AD-64 VOICE/UNIFIED MESSAGING SYSTEM User Guide NEAXMail AD-64 VOICE/UNIFIED MESSAGING SYSTEM User Guide 2002-2004 Active Voice LLC All rights reserved. First edition 2004 ActiveFax, PhoneBASIC, Repartee, TeLANophy, View- Call, ViewFax, and ViewMail

More information

NEC NEAX 2000 IPS USER GUIDE

NEC NEAX 2000 IPS USER GUIDE NEC NEAX 2000 IPS USER GUIDE Phone Features and Functions ANSWERING A CALL: 1.) To answer a ringing call, lift the handset or press . PLACING AN INTERNAL CALL 1.) Lift the handset or press .

More information

Standard Telephone User Guide

Standard Telephone User Guide Telecommunication Systems Division Digital Business Telephone Systems Standard Telephone User Guide May 1999 Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems

More information

>BellSouth Voice Mail. with Wireline Wireless. Service for Business. Mailbox. 4/7/04 10:07 Page 41

>BellSouth Voice Mail. with Wireline Wireless. Service for Business. Mailbox. 4/7/04 10:07 Page 41 7 6 6 E =K 6? 6? 7 4/7/04 1007 Page 41 with Wireline Wireless Mailbox life. It gives you one voice mailbox for your wireline (office) phone and up to four ingular Wireless phones. Unanswered calls to any

More information

Digital Voic User Guide

Digital Voic User Guide Digital Voicemail User Guide Name: Extension Number: To reach Xen Mail Lite From inside, dial: From outside, dial: System Manager: Extension Number: To simplify recording, write down your greeting here:

More information

Coral Messaging Center for Windows

Coral Messaging Center for Windows Coral Messaging Center for Windows User Guide The flexible way to communicate n Reference information To access your mailbox by phone 1. Call the voice messaging system. From inside your organization,

More information

Digital Voice Services Residential User Guide

Digital Voice Services Residential User Guide Digital Voice Services Residential User Guide TECH SUPPORT - 888.855.9997 734.324.7190 WYANDOTTECABLE.COM Feature Access Codes *62 Voice Portal *86 Direct Voice Mail Retrieval *77 Anonymous Call Rejection

More information

Single-Line Telephone User Guide

Single-Line Telephone User Guide Single-Line Telephone User Guide Please read this manual carefully before operating this product and save this manual for future use. Before using Your Terminal Thank you for purchasing NEC SL2 system.

More information

i-series Digital Single Line (DSL) Analog Single Line (SLT) Quick Reference Guide

i-series Digital Single Line (DSL) Analog Single Line (SLT) Quick Reference Guide Personal Abbreviated Dialing Directory To program: Lift handset + + Bin (0-9) + Trunk access code + Number to store + Hang up To use: Lift handset + + Bin (0-9) Bin Access Code Number 0 1 2 3 4 5 6 7 8

More information

Inter-Tel Axxess Executive Digital Terminal Reference Guide to Frequently Used Features

Inter-Tel Axxess Executive Digital Terminal Reference Guide to Frequently Used Features Inter-Tel Axxess Executive Digital Terminal Reference Guide to Frequently Used Features Making Calls Make an Outside Call: 1. With our without lifting the handset, press 2. Dial the desired number (if

More information

Standard Telephone User Guide

Standard Telephone User Guide Telecommunication Systems Division Digital Business Telephone Systems Standard Telephone User Guide May 2000 Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems

More information

PARTNER Messaging System User s Guide

PARTNER Messaging System User s Guide PARTNER Messaging System User s Guide 518-100-701 Issue 3 May 2004 Copyright 2004, Avaya Inc. All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete

More information

Model SoftPhone for Pocket PC. User Guide

Model SoftPhone for Pocket PC. User Guide Model 8601 SoftPhone for Pocket PC User Guide Notice This Inter-Tel user guide is released by Inter-Tel, Inc. as a guide for end-users. It provides information necessary to use the Model 8601 SoftPhone

More information

TELEPHONE USER GUIDE

TELEPHONE USER GUIDE TELEPHONE USER GUIDE NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL ). The information is subject

More information

Reference information

Reference information NEAXMail IM-16 LX VOICE/UNIFIED MESSAGING SYSTEM VERSION 8.2 User Guide Reference information To access your mailbox by phone 1. Call the voice messaging system. From inside your organization, dial From

More information

5320/5330/5340 IP Phone Quick Reference Guide

5320/5330/5340 IP Phone Quick Reference Guide 5320/5330/5340 IP Phone Quick Reference Guide This guide provides information for frequently used features. For more information about these and other features, refer to the user guide. For voice mail

More information

User Guide Issue 1b - September 2002 PN: IN252-00

User Guide Issue 1b - September 2002 PN: IN252-00 User Guide Issue 1b - September 2002 PN: IN252-00 Issue Release Date Changes 1 4-97 Initial Release 1a 4-98 Statements have been added for clarification purposes. 1b 9-02 The While Listening mailbox operation

More information

Enterprise Edge 2.0 Voice Messaging Set Up and Operation Guide

Enterprise Edge 2.0 Voice Messaging Set Up and Operation Guide Enterprise Edge 2.0 Voice Messaging Set Up and Operation Guide www.nortelnetworks.com 2000 Nortel Networks Contents Chapter 1 Introduction 13 About Enterprise Edge Voice Messaging 13 Basic Enterprise Edge

More information

Interchange Supervisor s User Guide

Interchange Supervisor s User Guide Interchange Supervisor s User Guide Interchange Supervisor s User Guide Copyright 2003 Comdial Corporation All rights reserved. Unauthorized use of this document is prohibited. Comdial Corporation 106

More information

Digital Voice Services Residential User Guide

Digital Voice Services Residential User Guide Digital Voice Services Residential User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call

More information

East-Central Vermont Community Fiber-Optic Network

East-Central Vermont Community Fiber-Optic Network East-Central Vermont Community Fiber-Optic Network www.ecfiber.net support@ecfiber.net TELEPHONE SERVICE USER GUIDE Your ECFiber telephone service is an advanced Voice Over Internet Protocol (VOIP) system

More information

OpenTouch Message Center R2.x User Manual

OpenTouch Message Center R2.x User Manual OpenTouch Message Center R.x User Manual 8AL90USAAed03 September 06 Table of content INTRODUCTION... 3 MESSAGING SERVICES TELEPHONE USER INTERFACE... 4. ACCESSING THE TELEPHONE USER INTERFACE... 4. LISTENING

More information

Panasonic KX-T30810/T61610 *

Panasonic KX-T30810/T61610 * Smooth Operator Configuration Note For Smooth Operator Family of Products Octel Voice Processing Module Configuration Note 77205 Panasonic KX-T30810/T61610 * Revised 9/17/97 Panasonic 308/616 Analog Ports

More information

Bell SmartTouch services

Bell SmartTouch services User Guide Bell SmartTouch services...puts you in control If you currently subscribe to Bell SmartTouch TM services and require assistance, please call toll free 1 800 461-2921 in Ontario or 1 800 361-9844

More information

User Guide. Executive Display Phone

User Guide. Executive Display Phone User Guide Executive Display Phone QUICK REFERENCE GUIDE TO FREQUENTLY USED FEATURES These are the basic instructions for the most frequently used telephone system and voice mail features. For detailed

More information

Panasonic KX-TVS75, KXTVS75, TVS75, KX-TVS100, KXTVS100, TVS100, KX-TVS200, KXTVS200, TVS200

Panasonic KX-TVS75, KXTVS75, TVS75, KX-TVS100, KXTVS100, TVS100, KX-TVS200, KXTVS200, TVS200 POWER KX-TVS75 / KX-TVS100 / KX-TVS200 www.voicesonic.com Phone: 877-289-2829 VOICE PROCESSING SYSTEM Voice Processing System Subscriber s Guide Panasonic KX-TVS75, KXTVS75, TVS75, KX-TVS100, KXTVS100,

More information

ShoreTel IP Phone 655 Quick Reference

ShoreTel IP Phone 655 Quick Reference ShoreTel IP Phone 655 Quick Reference Introduction ShoreTel IP Phone 655 provides a large color touch screen display. Interaction between you and the phone is accomplished through the phone s touchable

More information

CallPilot Multimedia Messaging

CallPilot Multimedia Messaging CallPilot Multimedia Messaging User Guide Release 1.0 Standard 1.0 December 1998 P0886140 ii Welcome to CallPilot Multimedia Messaging CallPilot Multimedia Messaging from Nortel Networks is an advanced

More information

Phon User s Guide

Phon User s Guide PhoneMail User s Guide If you have any questions about PhoneMail usage or need to report a problem, please call Office Support Services, Ext. 50. After dialing into PhoneMail, just listen to the prompts

More information

DIGITAL VOIC USER GUIDE

DIGITAL VOIC USER GUIDE DIGITAL VOICEMAIL USER GUIDE Digital Voicemail User Guide Name Extension Number Personal ID To reach Xen Mail: From Inside, dial From Outside, dial System Manager Extension Number To simplify recording,

More information

TELUS Calling Features

TELUS Calling Features TELUS Calling Features Please see below for detailed instructions on how to set up and use your TELUS Calling Features. For more information or to add Calling Features to your home phone, please call us

More information

Contents. SVMi-4 GUIDE-01 12/00

Contents. SVMi-4 GUIDE-01 12/00 Contents About this Book Flow Chart Accessing your Mailbox Getting Started Listening to your Messages Sending Messages Personal Greetings Mailbox Administration Personal Services Keyset User Features Interactive

More information

Super Display Telephone User Guide

Super Display Telephone User Guide Setting Up Your Telephone Page 1 A Quick Tour of Your Telephone Empowered by Innovation Super Display Telephone User Guide 1093056 A50-006191-002 Rev 1, July 31, 2009 Printed in Thailand This guide is

More information

Super Display Telephone User Guide

Super Display Telephone User Guide Setting Up Your Telephone Page 1 A Quick Tour of Your Telephone Empowered by Innovation Super Display Telephone User Guide 1093065 A50-006191-001 Rev 1, November 2006 Printed in U.S.A. Answering and Placing

More information

AT&T CLASSIC MAIL. Voice Messaging System Mailbox User Guide

AT&T CLASSIC MAIL. Voice Messaging System Mailbox User Guide AT&T CLASSIC MAIL Voice Messaging System Mailbox User Guide Copyright 1993 All Rights Reserved AT&T 585-321-101 Issue 1 December 1993 Notice Every effort was made to ensure that the information in this

More information

Repartee User Guide. To print this guide. 1 On the File menu, click Print. 2 In the Print dialog box, select All 85 pages. Click OK.

Repartee User Guide. To print this guide. 1 On the File menu, click Print. 2 In the Print dialog box, select All 85 pages. Click OK. O N L I N E D O C U M E N T Repartee User Guide To print this guide 1 On the File menu, click Print. 2 In the Print dialog box, select All 85 pages. Click OK. Printing time is approximately 20 minutes.

More information

VoiceTrak. Call Processing And Voice Mail System USERS GUIDE

VoiceTrak. Call Processing And Voice Mail System USERS GUIDE VoiceTrak Call Processing And Voice Mail System USERS GUIDE VoiceTrak TABLE OF CONTENTS VoiceTrak Introduction... 1 Accessing VoiceTrak... 2 Mailbox Setup... 3 Record Your Personal Greeting... 3 Record

More information

InMail Feature Manual

InMail Feature Manual InMail Feature Manual A50-031762-004 AU ISSUE 2.0 (R3.0) March 2013 Copyright NEC shall not be liable for any direct, indirect, consequential or incidental damages about the use of this equipment, manual

More information

Cisco Unity Express 8.0 Voic System User s Guide for Advanced Features

Cisco Unity Express 8.0 Voic System User s Guide for Advanced Features Cisco Unity Express 8.0 Voice-Mail System User s Guide for Advanced Features First Published: October 26, 2010 This guide provides information about using some of the advanced voice-mail features of your

More information

ENTERPRISE SUBSCRIBER GUIDE

ENTERPRISE SUBSCRIBER GUIDE ENTERPRISE SUBSCRIBER GUIDE Enterprise Subscriber Guide 880 Montclair Road Suite 400 Birmingham, AL 353 www. TABLE OF CONTENTS Table of Contents Introduction...6 Logging In...6 Navigation Bar, Sub-Menu

More information

Digital Telephone User Guide

Digital Telephone User Guide Digital Telephone User Guide 1 P. O. Box 99, Conway, AR 72033 (501) 450-6000 ConwayCorp.com * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call

More information

Digital Voic User Guide

Digital Voic User Guide Digital Voicemail User Guide Name: Extension Number: To reach Xen Mail From inside, dial: From outside, dial: System Manager: Extension Number: To simplify recording, write down your greeting here: Sample:

More information

ISC Networking & Telecommunications. PennNet Phone. Voic Guide University of Pennsylvania

ISC Networking & Telecommunications. PennNet Phone. Voic Guide University of Pennsylvania ISC Networking & Telecommunications PennNet Phone Voicemail Guide 2010 University of Pennsylvania 10 Contents Voice Mail Basics Set mailbox password 3 Message delivery methods 3 Select mailbox delivery

More information

Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones)

Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones) Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones) DISPLAY FEATURES: (4 soft keys) 573-874-0101 PROG Used to program keys RING Volume of the Ring Tone INFO Date/Time/Day of Week MENU Personal/System/

More information

Avaya Unified Messenger Client User Guide

Avaya Unified Messenger Client User Guide Avaya Unified Messenger Client User Guide Version 5.0 Avaya Inc. 211 Mount Airy Road Basking Ridge, New Jersey 07920 www.avaya.com Your comments are welcome. They can assist us in improving our documentation.

More information

AT&T Collaborate voic quick reference guide

AT&T Collaborate voic quick reference guide AT&T Collaborate voicemail quick reference guide You can listen to your AT&T Collaborate voicemail using your Internet Protocol (IP) phone or any touch-tone or mobile phone. You can also have your messages

More information

Voice Messaging User Guide from Level 3. Updated April Level 3 Communications, LLC. All rights reserved. 1

Voice Messaging User Guide from Level 3. Updated April Level 3 Communications, LLC. All rights reserved. 1 Voice Messaging User Guide from Level 3 Updated April 2017 Level 3 Communications, LLC. All rights reserved. 1 Table of Contents 1 Introduction... 4 1.1 Voice Mailbox... 4 1.2 Additional Voice Mailbox

More information

babytel Voic Reference Guide

babytel Voic Reference Guide The babytel voicemail service answers your calls when you are not able to and takes messages that it stores and delivers to you. In addition, the babytel voicemail system can: Notify you of new messages

More information