USER HANDBOOK FOR THE VNG-BUSINESSPORTAL

Transcription

1 USER HANDBOOK FOR THE VNG-BUSINESSPORTAL

2 Table of Contents 1. Login and first-time registration Login and forgotten password Marketinformation Pricemonitor Click & Buy Loadprofile Pricing Nomination Nomination at the VNG-Businessportal Nomination by Reporting of nominations Datamanager Datamanager-Mainview Display of your hourly or daily values Display of hourly or daily values in a graphic presentation Selection of time series types Completeness view Standing order set-up Documentmanager Abo-Manager Gas Demand Preview My Profile Contact information and downloads

3 1. Login and first-time registration Follow the link to reach the home page of the VNG- Businessportal. If you are not yet registered for the VNG-Businessportal, you can find a registration form under the menu item entitled Registration. Please fill it out and click on Send after confirming the Terms of Use and data protection provisions. After successful registration, your personal access data will be sent to you by . 3

4 2. Login and forgotten password You have several ways to login to the VNG-Businessportal. You can login directly on the VNG home page or at To login, please enter your user name and password and click on Login. Login at the Website of the VNG AG 4

5 Login via the VNG-Businessportal Link 5

6 If you forgot your password for your VNG-Businessportal Login, you can reset your forgotten password here. Enter your user name to get started. You will then be asked to answer your security question. If you answer the question correctly we will send you an to your registered address containing a link to change your password. 6

7 3. Marketinformation Under the first menu item Marketinformation our team of specialists provides you with the most important industry and price development data on a daily basis (EEX Gaspool, EEX NCG, ICE TTF). 7

8 At the top of the chart, you will find two choice boxes. There you can choose to view various products and time periods. If you move the cursor over the chart, the date and relevant settlement price appear. Moreover, you can view the time periods in greater detail by moving the left mouse button over the chart and holding it fast until the desired time period is displayed. In addition, you can view the chart in a larger format by clicking on the Enlarge the Display button. Our weekly market report can be downloaded as PDF documents from the lower right area of the page. 8

9 4. Pricemonitor Under the heading Pricemonitor you will find the agreed-upon products, whose price development you can follow by setting individualized limits. Above the price and graphic display, you can select your contracts and products. An interactive price chart will be displayed based on your selection. Below the price chart you will find the Request Product button. With this button, you can request the product you have selected directly from your sales manager by . In the price limit area, enter your upper and lower price limits. You can enter the appropriate distribution list so that you can be informed by when your price limits are reached. You can confirm your entry by clicking on the Save button. 9

10 5. Click & Buy Under the heading Click & Buy you can purchase natural gas in volumes of kwh or more. In the input fields, please enter your desired product, market area, type of gas, delivery start date, delivery period, contractual delivery volume and maximum number of hours. If you have chosen the product Back-to-Back, you can upload your own load profile, if available. (See Downloads for a sample load profile). Select also the appropriate balancing group model and the lock-in period for the offer. 10

11 When you click on the Check Input button, your information will be displayed again for checking. If you wish to change your information, you can return to the input form by clicking on the Back to Make a Request button at the bottom left. 11

12 If all information is correct, confirm your request by clicking on the Send Request button. After that an individualized binding offer will be displayed. 12

13 If you click on the Open Contract Offer button, the contract document pertaining to your request appears. If you accept this offer, use the check box to confirm that you have read and understood the contract offer and consent to the Terms of Use and the data protection provisions of the VNG-Businessportal. If you click on Use as a Template, you can use the offer parameters as a template for a new request. 13

14 When you click on the button Purchase, you confirm the contract and make a binding purchase of the requested volume of natural gas. Your online purchase has been successfully completed. If you click on Back to My Orders or go to My Orders on the navigation bar on the left, you will obtain an overview of the requests you have made to date. By using the status filter at the top of the table, you can filter your orders based on various criteria (offer received, purchased, price calculation currently not available, expired). 14

15 6. Loadprofile Pricing Under the heading Loadprofile Pricing you can value your loadprofile for electricity. First simply select Lastgang hochladen. Here you will find all requirements as well as a csv-template. Just download the template and fill in your individual data. Afterwards click on the button Hochladen and select your personal csv-file. Choose now the unit of your power value (kw or MW) and click on Lastgang bepreisen to start the process. You will now get your personal loadprofile pricing. If you are interested in purchasing the loadprofile please get in contact with us. 15

16 7. Nomination Under the heading Nomination you will find your current contracts, which can be nominated directly via the VNG-Businessportal Nomination at the VNG-Businessportal First enter the date of the nomination and press the Go button to confirm. Then click on the cog icon. The following mask opens: Please select the period (day, week or month) and the level of granularity (hourly values or daily values). You can change the date and confirm by hitting Go. 16

17 Now enter the nomination values. Please enter the values without a prefix. Finally press Confirm. A preview mask with the values entered appears for purposes of control, which must again be confirmed a final time by pressing the Send button. After the Send button is pressed, a notice appears indicating that the message has been successfully sent. Then you can go Back to the Value Entry Box or To the Contract Overview where you can enter values in this contract or the next contract. You can again check the whereabouts of sent messages under the Messages tab. We will gladly arrange for you to receive a confirmation notice by , if necessary. 17

18 7.2. Nomination by As an alternative to sending nomination messages via the VNG-Businessportal, you can send the entries by . In addition to the direct entry of the relevant values in the Portal, we offer you the opportunity to send an Excel template to VNG by . Please contact us in this case and we will send you Excel templates with the desired granularity (day in hours, day in days, week in days or month in days). Please send the Excel table filled in with the nomination values, always including the heading VNG FRONTEND to the following address: If you wish a confirming , we will be glad to send you one. 18

19 7.3. Reporting of nominations In the VNG-Businessportal you can view your nominated values for each contract for the past and future. It does not matter whether these values reached VNG-Businessportal via EDIGAS, Excel template or direct entry. To do so, select the icon on the relevant contract. Then select the view (day, week, month or variable), the time span and the report (hourly or daily values) and click on Generate. The following mask appears: You can downlowd the values as an Excel or CSV file and print them out. 19

20 8. Datamanager Under the heading Datamanager you will find: the Datamanager-Mainview the Documentmanager the Abo-Manager the Preview Datamanager-Mainview In the Datamanager-Mainview you can display demand projections, allocation data, nominations and MSCONS data. You can also graphically display the time series and check whether your data is complete. In addition, you can export the data to Excel. 20

21 Please note the following with respect to the metering points object type inside the Datamanager-Mainview: Within the delivery month, the provisional volume is the daily provisional energy volume sent by the exit network operator prior to the current analysis date. VNG receives the final volume, calorific value and condition number [ Z- Zahl ] from the exit network operator within 10 business days after the delivery month Display of your hourly or daily values It is possible to display allocation data as hourly or daily values and to export these values via Excel in order to generate totals or to further process the data. 21

22 To export data to a CSV file, please use the following workaround in Excel at this time: Download the file as a CSV file and save locally to your computer. Open Excel. Click Data > From Text. Select the CSV file saved on your computer. Select Import, then Delimited, and click Next. Select Comma and unselect Tab. Click Finish Display of hourly or daily values in a graphic presentation Present your data in a graph and differentiate for the selected time period by time series. 22

23 Selection of time series types In this view you can select the time series you wish to have presented graphically. In this example only the RLMMT time series is selected. 23

24 Completeness view In the completeness view you can check whether all of your data is available at a glance. 24

25 Standing order set-up To set up a standing order, please go to the Datamanager-Mainview and open the standing order window by clicking the small arrow symbol at the bottom of the screen. At the top of the screen you can now use filters and time ranges to arrange your allocation data, and display and subscribe to it as you wish. The time series window you edited will automatically be used as a default window for your standing order. You can now enter the name of the standing order, the time interval, the format and, if applicable, other recipient addresses and create it by clicking the save button. At this point, you can deactivate the standing order, if necessary, by unclicking the relevant check mark, or delete it entirely. Both of these functions are also available to you in the standing order manager (see Section 7.3.), which provides an overview of all of the standing orders you have set up, displays shipping records, and helps you to manage your standing orders. 25

26 8.2. Documentmanager The Documentmanager displays your invoices and referring attachments on a monthly basis. You can download the documents as PDF files and store them locally. 26

27 8.3. Abo-Manager In the Abo-Manager you can independently manage your requests of historical data on a daily or monthly basis. You can delete or deactivate your requests here. 27

28 8.1. Gas Demand Preview In the sub-balancing group agreements, Annex 3, between VNG and each customer with a sub-balancing account in the VNG balancing group, it is agreed that the customer must provide VNG with a Gas Demand Projection. This Gas Demand Projection can be created in the VNG-Businessportal. When the Preview menu item is selected, you can view the current contracts: When you open the contract, you reach the four case groups via the market area. They are always visible, regardless of which case group was actually selected. You can click on the desired case group and then enter the Gas Demand Projection. Initially the current month is shown. However, the level of granularity can be set to day or week. The values can also be entered as hourly values or daily values. You select the desired level of granularity and then click Display. 28

29 The allocation values for the previous month will be visible for comparison to assist in entering the Gas Demand Projection. After the values are entered, you click on Send in the lower right corner of the screen. 29

30 The values entered are again displayed for purposes of verification. After you click on Send a confirmation that the message has been sent appears, which you can quit by clicking on OK. 30

31 The Gas Demand Projection as compared to the allocation values can be viewed in the Data Manager, especially in the Time Series Explorer. The values are presented at the contract-per-market-area and case-group levels. Hourly or daily values can be selected. Values can be stored as as CSV or Excel files by clicking on Export in the lower corner of the screen. 31

32 9. My Profile In MyProfile" you have the option to change your personal settings. 1. Change Password Please enter your current password and twice your new password and click [Save ]. 2. Change your security question For changing your personal security question you can use our predefined questions or your own question and fill in the appropriate answer. 32

33 10. Contact information and downloads You can reach us by from the contact section. To do so, please fill out this contact form. In the field entitled Question Regarding you can select among pre-programmed topics. If you click on Send your message will be sent to us and we will contact you by telephone or . Under the heading Contact Persons you will find our specialized contact partners with information regarding the VNG-Businessportal. 33

34 Under the last heading entitled Downloads all the important documents are available for you to download. 34

35 Please direct any further questions to: VNG Verbundnetz Gas Aktiengesellschaft VNG-Businessportal P.O. Box Leipzig Tel. +49 (0)