Connect+ Series Models: MSF1 /MSF2 /MSF3 (1W20) New tariff download Instructions

Transcription

1 Connect+ Series Models: MSF1 /MSF2 /MSF3 (1W20) New tariff download Instructions New Postal Tariff & Services rate change 30 th March 2015 Your Pitney Bowes Connect+ franking machine uses the Mailmark Postal Tariff and prints a frank as shown in the image here. Your machine needs to be updated with the latest Royal Mail products, services and rates. You will need to follow these steps to download and install the updates to your machine. The new tariffs will become available to download from 16 th March The new tariffs will be active to apply the correct postage for mail dated from the 30 th March Before you start: Your system must be powered on. Your system must be connected to the network. This update will take approximately minutes to complete (depending on connection type / speed). Approximate timings for all steps are displayed on the screen. Buttons may be arranged differently than shown here depending on your system. Please DO NOT unplug your power cord, press the power button or disconnect the machine from the network during these steps. This may cause serious damage to your machine. 1. From the Home screen, select Rates & Updates. NOTE: Check the symbol in the top right of the screen: This indicates new updates are available to be downloaded. This indicates the updates may have downloaded already and therefore, when selecting rates and updates you may be at step 5 of this guide.

2 2. Your Connect+ machine will connect and check for available updates. 3. A list of available New updates will then be displayed. Select Download updates. 4. Your Connect + machine will start downloading the available rates updates. Note: Total approx. time remaining: XXmins may fluctuate during the download. This is normal behavior. 5. Once the download is completed, and the updates are Ready to install, select Install updates. 6. At the Install updates now? screen, select Install now.

3 7. The system will then verify and install the downloaded files and display the amount of time required to complete it. 8. Your Connect + will restart itself after the updates have been installed. 9. During the restart, your Connect+ may upload records to the Pitney Bowes Infrastructure. 10. Also, during the restart, you may see the following screen for up to 30 seconds. Please leave the machine to continue with the restart. Do not touch any of the icons. 11. After the restart, you may see a popup box on the screen asking Would you like to set up the Updates Scheduler? Select Remind me later 12. Once back at the Home screen, shut down and restart your Connect Plus using the Shut down button. The new tariffs and services will be active and apply the new postage from the 30 th March NOTE: During the period from when you install the new rates to the 30 th March, we advise you not to advance the postal print date to the 30 th March or beyond as this can affect your accounting reports.

4 Important Information, please read carefully On the Rate Change Effective date Royal Mail have made changes to International Product Formats. Please ensure that you select the correct service for international mail using the table below for reference. International Product Formats As of this Rate Change, international mail services will be priced by weight and size in a similar way to inland 1st / 2nd Class mail. International mail will be categorized into Letters, Large Letters, Small Parcel and Printed Papers. Automatic WOW + DOW price calculation is now available* for international Royal Mail services. Use this feature to avoid applying the wrong pricing to Letters and Large Letters. The table below gives more information. International Product Format NEW FEATURE NEW SIZE Auto WOW + DOW* International Letters International Large Letters International Small Parcels International Printed Papers Size, Weight and Specs Machine will automatically calculate the price based upon the service selected and the weight and dimensions of the mailpiece *For WOW + DOW enabled machines only and subject to machine specs Maximum Size: 240mm x 165mm Maximum Thickness: 5mm Maximum Weight: 100g If oversize, use International Large Letters Maximum Size: 353mm x 250mm Maximum Thickness: 25mm Maximum Weight: 750g If oversize, use International Small Parcels / Printed Papers Parcels Length + width + height: less than 900mm. Longest side no greater than 600mm Items rolled up Minimum size: length + (diameter x2) must be more than 170mm (with the greatest single dimension more than 100mm) Maximum size: length + (diameter x2) must be less than 1040mm (with the greatest single dimension being less than 900mm) Maximum Weight: 2kg Sizing as International Small Parcels. You can send books and pamphlets (meaning any papers bound together), up to 5kg. Items between 2kg and 5kg in weight which contain books or pamphlets must be marked as Printed Papers in the top left hand corner on the front of the parcel. Maximum Weight: 5kg Exceptions Exceptions to the information above are: Ireland only books may be sent above 2kg. Canada no items can be above 2kg. Cambodia - no items can be above 2kg. As a result of changes to Royal Mail Services and for continued use of your machine, you should check / change your Jobs / Presets to ensure they reflect the latest Royal Mail updates. If you do not make the necessary changes, your Jobs / Presets may not function as expected and could apply an incorrect tariff to mail resulting in Royal Mail adding surcharges. We recommend that you replace any International Letter Jobs / Presets with International Auto WOW + DOW on WOW + DOW enabled machines.

5 How to overwrite a saved Job If you need to change the contents (class, account, graphic etc) of a saved job, follow these instructions. 1. In the Run Mail screen, press the Open a job tab. 2. Select the job that you wish to update, and then press OK. For the default job, select Default job:job1 3. Establish the correct settings in the Run Mail screen (Class, Account, Graphic etc). Then, press Save As. 4. Leave the Job name as it is and press the OK button.

6 5. Press the Yes button when prompted to Replace current job? 6. The job is now saved. How to delete a saved job If a job is no longer valid or you require to change a job name, you will need to delete the job first before creating a new one.. 1. In the Run Mail, select the Open a job tab. 2. Select the job that you wish to delete.

7 3. Press the Options button and then select Delete job from the options menu that appears. 4. Confirm the job you are deleting by pressing the Yes, delete button. The job name selected appears in the question for you to check. 5. Repeat steps 3 and 4 if you wish to delete any more jobs. 6. When you have finished deleting jobs, press the OK button in the Jobs screen. This will close the Jobs screen and return you back to the Run Mail screen. How to create a new job The following instructions guide you how to create a new job. 1. In the Run Mail screen, establish the correct settings (Class, Account, Graphic etc). Then, press Save As

8 2. Press the onscreen keyboard button when prompted to Save as Job name: 3. Type in the desired job name using the onscreen keyboard (you can use a wired or wireless keyboard here if attached to your Connect +). Press the OK button when done. NOTE: Maximum number of characters for job name is The job is now saved. Visit for additional assistance and information regarding your Connect+ Series.