IT Supplier Portal Help Manual

Transcription

1 IT 1/9

2 Contenido de este manual Introduction How the portal works... 3 If you enter for the first time:... 4 Warning of new document available:... 4 Establish a download reservation View article sheets... 7 View supplier records Edit My Supplier Profile... 8 Possible problems... 9 Certificate error upon first sign-in:... 9 Other possible errors:... 9 Introduction. This portal aims to improve the interoperability between the purchasing department and its suppliers. With this portal, you as a provider can perform the following tasks: Book material download times. Introduce, update or review your item safety data sheets. Introduce, update or revise your technical data sheets. Introduce, update or revise food conformity declarations for articles. Introduce, update or review your REACH article certificates. Introduce, update or review your IKEA test reports. Introduce, update or review your IKEA self-declaration certificates. Introduce, update or revise your bank account entitlements. Introduce, update or revise your tax identification document. Introduce your IKEA questionnaires or various documents. 2/9

3 How the portal works To enter the portal, please type the web address: To enter the portal, and type the Provider number and password and press ACCES: 3/9

4 If you enter for the first time: If you have already asked for access to our purchase department and it is the first time that you enter the portal, you ought to get a password. You can get this password by pressing remember password. When you press it, you will get your password. You can change it later by accessing your supplier profile. Warning of new document available: You can get sometimes the warning of new important document available to download. When this happens, the menu portal will be limited and you only will be able to access to the download an profile areas. 4/9

5 In order to download the document, you should enter the download area and download the document. When the document is downloaded, the menu will be the regular one: 5/9

6 Establish a download reservation. From the menu, if we access the section "UNLOAD SCHEDULES ", will appear in the right part a list with all the expected downloads and a button to create a new reservation: If you press the button New Reserve a window will be opened where you can select the number of pallets to download, from the number of pallets will be calculated the hours provided for download, select a date from the possible ones that gives us the calendar and click on a hollow free in the hours table, you will be asked if you want to confirm the time, you can accept and your reservation will be already made: If the download has been made, the following message will appear: 6/9

7 View article sheets From the menu, if you access, for example, the section "SAFETY SHEET", a list will appear in the right side with all the articles that meet the above criteria for safety data sheets and we also have a filter to limit criteria dates: As we can see, in this image we can see three articles that meet the criteria but with different characteristics, the first item has been sold but still does not have a security date uploaded to the system, to solve this you must upload a file using the submit button. You will be asked for a date; this date is when the document was issued and means beginning of its effective date. This type of item without an informed form will be requested by . In the second article, the sheet exists, but it has not been reviewed in the last year, so it has a red box warning about its date of "Last Review". To correct this, you must download the sheet in order to check that it is correct, just do this, the field is updated and the red box disappears. This type of article dated Last Review ", will be claimed by . In the third article, the sheet exists and it has been reviewed in the last year. This form is correct and it will not be claimed by . View supplier records. There are records like Ikea's Self Declaration that are not uploaded for an article, they are uploaded as a single document in your vendor account, there is only one document per vendor and this one will replace the last one. These records will be reclaimed when the card has not been uploaded or when its expiration date has expired. 7/9

8 Edit My Supplier Profile From this window, the provider can change certain data in the profile, this data is the mail that is used to retrieve the password of the portal, the mail to claim documentation, the password and the language to be used in the sending of mails. The window is as follows: 8/9

9 Possible problems Certificate error upon first sign-in: It is likely that when entering the portal for the first time you will get an error indicating that the connection is not secure, that the connection is not private or that there is a problem with the security certificate in a window similar to the following: This is not a problem, the portal uses an encrypted HTTPS connection and it is secure, you should just add a security exception in advanced options, or try to navigate to the page even though the browser advises us not to continue. Other possible errors: The page officially supports the Mozilla Firefox browser, although it is also proven to work on the following browsers: - Google Chrome - Microsoft Edge - Microsoft Internet Explorer 11 - Opera It is likely that other browsers will work but in case of any problem we recommend installing Mozilla Firefox by clicking on the following image: 9/9